Etsi halvat lennot välille Kosovo - Suomi

Plussat: Very professional !

Miinukset: The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad.

Miinukset: The flight from Cairo to Istanbul was delayed one hour and I missed my flight from Istanbul to Houston and i had to get a visa for $30 in cash and spend the night in Istanbul thus I will be arriving a day late in Houston. I was offered no assistance to avoid missing my flight. I had to run only to find my other plane left without me...

Miinukset: Difficult trip and costly delays both ways. Going to Cairo from Istanbul we were delayed 5 hrs so we arrived at 1AM instead of 8:30PM the night before.

Plussat: It was ontime

Miinukset: Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages

Plussat: The crew on this flight were excellent. Friendly and professional. Attentive and patient.

Miinukset: The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food.

Miinukset: Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul.

Plussat: Everything

Miinukset: Nothing

Plussat: Great crew who were prompt with service and friendly!!

Miinukset: Notjing

Plussat: The crew on this flight were excellent. Friendly and professional. Attentive and patient.

Miinukset: The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food.

Plussat: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Miinukset: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Miinukset: Just the entertainment. Movies could be slightly better not a critic just a suggestion

Miinukset: Food, entertainment program, pillows and blankets would have been nice,

Plussat: The crew on this flight were excellent. Friendly and professional. Attentive and patient.

Miinukset: The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food.

Plussat: Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it

Miinukset: I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions

Plussat: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Miinukset: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Plussat: Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants.

Miinukset: Honestly can’t think of anything!!

Plussat: They were very nice! Always a smile, even after 10 hours with us!

Miinukset: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Plussat: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Miinukset: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Plussat: Everything but not the food

Miinukset: Food was horrible

Miinukset: Beef main course overcooked and dry.

Plussat: The food was good and was served with professionalism.It was an excellent service no doubt.

Miinukset: Food was not fully prepared. potatoes were hard.

Miinukset: Very little legroom.

Plussat: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Miinukset: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Miinukset: All god nice flight crew helpful. A well organized flight just what you would expect from a German airline

Plussat: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Miinukset: Nothing comes to mind. Keep up the good work.

Plussat: Seats very comfortable

Miinukset: Nothing

Plussat: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Miinukset: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Plussat: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Miinukset: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Miinukset: Beef main course overcooked and dry.

Miinukset: Excellent! Got us home on time and with great service! Thank you

Plussat: With my little boy the seats were so uncomfortable cause of the engine. But the rest was great.

Miinukset: Great crew this time.