Etsi halvat lennot reitille Kosovosta $[7232-Helsinkiin

Miinukset: "Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude."

Plussat: "service on the flight was very good"
Miinukset: "the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with"

Plussat: "TK escorted us from the delayed flight from Dubai through security to ensure we made the connection"
Miinukset: "The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap"

Plussat: "Very nice airline i like turkish airline clean best service"

Plussat: "Great crew, was at gate to help us refirect to later flight. Onboard crew provided extra of meal due to allergies."
Miinukset: "Fish always served, I'm allergic and this is not a special meal request in USA, a lesson for myself."

Plussat: "Overall good experience"
Miinukset: "Bathrooms were already dirty upon boarding"

Plussat: "Quick flight, friendly crew. It was nice that food was provided on such a short flight (though international, so it makes sense), and it wasn't bad."
Miinukset: "Flight was delayed on the runway, no real announcements about the delay were made."

Plussat: "Staff was good"
Miinukset: "6 hrs delays"

Plussat: "This was superlative in every way...."
Miinukset: "I liked everything."

Plussat: "The food was excellent and the crew was super efficient."
Miinukset: "Tight bathroom and no leg room."

Plussat: "Flight time and layover at connecting flight"
Miinukset: "Food needs to improved. In all other flight Indian spice is served as Asian veg flight seat are too tight"

Miinukset: "Everything"

Plussat: "Nothing"
Miinukset: "I received my luggage one week after the flight"

Plussat: "The seats have ex space"
Miinukset: "Counter check in had me take some close off my bags for over weight even I’m allowed to carry two Luggage and. I had one only"

Plussat: "Food—though not much of it! If you’re asleep, good luck getting any food afterward. They were out of breakfasts after I awoke. Didn’t they count the reservations?"
Miinukset: "Restrooms dirty, cabin dirty—no owriodic seeeps, staff that makes no effort to interact. They appear frantic and overworked. sure hope the pilots are more engaged than everyone w Turkish Air"

Plussat: "The service was great, the flight was timely, attendants were friendly."
Miinukset: "The vegetarian option could have been better (it was noodles with red sauce)."

Miinukset: "Very hot inside the plane"

Plussat: "I upgraded to business class at a somewhat reasonable fare ($999.00) additional. Experience was much better than in Economy."

Plussat: "I liked the idea of offering a tour of Istanbul during long connections that Turkish airlines offer. The tour that I went on was a 2.5 hour bus ride with sightseeing from the window mostly - still it was very nice. The people organizing passengers in groups for the tour in the airport however were not so nice. When I said "I have a question", the guy literally ROLLED HIS EYES at me."
Miinukset: "The crew was somewhat rude and unwelcoming, both in the plane and on the ground. The seat is not comfortable in comparison with other transatlantic flights - somehow the crew and the seats were so much better on my connecting TK flight within Europe."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Service, food, and entertainment options were fantastic!"
Miinukset: "The process of having to check small electronics needs to be streamlined, but that's still new, so understandable"

Plussat: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Miinukset: "Very loud plane so that I couldn't watch a movie and understand the audio."

Plussat: "Turkish tea."
Miinukset: "The food was not good"

Plussat: "Nothing"
Miinukset: "At the airport communication was very poor and everyone was very unhelpful"

Plussat: "Employees were very helpful. Service was great."

Miinukset: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Plussat: "The crew"
Miinukset: "My screen wasn't working"

Plussat: "Best value on the market. Excellent service. Great food and beverages. Very good service. Excellent Longe in Istanbul makes Most Club Longe look like a dump."
Miinukset: "My TV remote was broken. I could have used next seat but was too lazy."

Plussat: "good movie selections"
Miinukset: "We were pushed to stand-by at the check-in and were told that seat number would be available at the gate. However, this never happened. At the gate, we (30+ people) were told that there are no more seats available on the plane and we have to go to their customer service for another flight. There are no Turkish Airline staff at the gate to explain why this would happen and provide any assistance. We spend the next 2 hours trying to get boarding pass for the next day's flight and the hotel. Again, no apologies nor explanation were given. Thank you Turkish Airline for wasting 1 day of my life. I will try to avoid this airline in the future."

Miinukset: "My flight was cancelled two days in a row. When i tried calling the 800 number call center, it didn't work. When i called the Turkey phone number, the communication was bad. After 3 days of being stranded i went to the Turkish Airlines office and they were not able to help me with a new flight or a refund so that i can purchase another ticket home."

Plussat: "food"
Miinukset: "the worst costumer service ever"

Plussat: "The crew were very nice al of them."
Miinukset: "The seats were to close to each other, so when you watch a movie on the screen it was very close that it will hurt your eyes if you keep watching the whole movie."

Plussat: "Your website was les expensive than other websites and I will strongly recommend to my family and friends to use Kayak.com ."
Miinukset: "I like it everything , from booking the flight your flexibility on the the flight schedule and airlines was great !!!"

Plussat: "Everything. The crew was very accommodating as well as helpful."
Miinukset: "Nothing."

Plussat: "I liked the entertainment options during the flight."
Miinukset: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."

Plussat: "I liked everything about the flight. Smoth flight good cabine crew and great service from stuardes"
Miinukset: "Everything was good no reason not to like turkish airlines. I enjoy everytime i travel from kabul to istambul and from istanbul to prishtina and vise versa"

Plussat: "Very nice."

Plussat: "Every thing was excellent"

Plussat: "So I never actually flew with Turkish this trip, but I can write about my rerouting experiences. Inbound my first connection to Istanbul was cancelled due to technical problems. Fortunately I was second in the ticket office line and was promptly rebooked with Lufthansa. My return flight was cancelled because of the coup, and again I was rebooked with Lufthansa."
Miinukset: "Overall Turkish Airlines did well in a difficult situation. But a few concerns. On my inbound flight, the agent servicing us was amazing and I was fortunate to be second in line, but the airline was ill prepared for the situation and the agent was being hung out to dry by his colleagues who kept calling him and wouldn't let him do his job. On the return flight, I was frustrated the agents at first pushed me to take a refund rather than letting me rebook with a partner. I ended up having to leave a day later than expected, and didn't get an itinerary till the morning after my original flight. This was all very stressful. Lastly, you have to think twice about flying through Turkey. Although this coup is over, the next crisis will be over whether President Erdogan creeping authoritarianism."

Plussat: "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
Miinukset: "Toilettes were a bit messy, already after 2 hours. The screen of the entertainment programme is too busy to find things"

Plussat: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Miinukset: "None"

Plussat: "The food was great and the movie selection was also good"
Miinukset: "The person who checked me in did not give my boarding pass for connecting flight and also didn't ask me if I wanted my bags for my layover stay inistanbul. Good thing I asked or else I would have been without essentials."

Miinukset: "Thessaloniki airport needs an upgrade badly"

Plussat: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."

Plussat: "the entertainment was good - nice staff - the interval of refreshments was good. the red wine was Ok too!"
Miinukset: "the bathrooms could be cleaned every few hours with so many visiting it for 13 hours.... it really becomes a bacteria hot spot ...!"

Plussat: "To get a real meal on a relatively short flight is especially nice."

Plussat: "Excellent food. Excellent service. Very friendly people."
Miinukset: "Seating was a little cramped... Like all airlines today."

Plussat: "The airline staff were professional and welcoming. The airplane was comfortable relatively speaking."
Miinukset: "From New York to Turkey, my connecting flight left before we arrived which made me almost a day late in reaching Cairo; big inconvience. They need to do a better job with timing connecting flights. Turkey to New York, the flight went smooth"

Plussat: "food was good"
Miinukset: "plane interior could be updated."

Plussat: "crew"
Miinukset: "not enough food"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "The food was excellent, and the crew was nice"
Miinukset: "There was a delay on the boarding and they didn't provide a reason."

Plussat: "It didn't crash."
Miinukset: "Food no screaming babies . Comfy seats and armrests,"

Plussat: "Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate."

Plussat: "Nice smooth and organized flight"
Miinukset: "Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets"

Plussat: "Canceled and not rebooked untill 4 days later"
Miinukset: "Still waiting to fly"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Baggage arrived with me. Upgraded to First Class because so many of those passengers got other flights the night before."
Miinukset: "Original 5 pm flight was cancelled because there was no Crew or plane, even though it’s a United hub. Though flight cancelled early, United could not get me home same day so provided hotel and meal. Next day flight scheduled 7:05 then 8 am, but even that time came and went without boarding. 15 hours delayed and no hurry getting the plane to depart at the stated time. Total lack of customer service and concern"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Crew, food and comfort was good"
Miinukset: "Nothing"

Plussat: "Arrived safely."
Miinukset: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Plussat: "The crew was polite and professional."
Miinukset: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."

Plussat: "The Cabin Crew was excellent! Very impressed"

Plussat: "Boarding was fast. Lots of bathrooms."
Miinukset: "wifi was really bad, and they said that's how it is poor choice of movies cramped seats poor food choices"

Plussat: "I love Lufthansa! Great service, comfortable, warm towels before meals served with real silverware. Amazing!"
Miinukset: "Service! Comfort!!"

Plussat: "Arrived with enough time for me to connect to my international flight."
Miinukset: "Boarding had no clear order. Had an international connecting flight and by the time I needed to board, there was no room in the overhead and I had to check my luggage. The airline should provide a vegan snack option for customers."

Plussat: "Crew was excellent. Plane was very clean."
Miinukset: "Seats in economy are miserably uncomfortable especially for a flight of this many hours."

Plussat: "I travel in so many airline but lufthasen is very good airline i want to travel again"

Plussat: "Crew were efficient and pleasant"
Miinukset: "Uncomfortable seats and could not recline seats"

Miinukset: "Flight was delayed. Neither United app nor in flight entertainment worked. Boarded way too early, then sat on the plane for over an hour."

Plussat: "The crew was very helpful, attentive, and friendly."
Miinukset: "The vegetarian (Lacto-Ovo) meal options were terrible, and the seats were fine, but not amazing."

Plussat: "Food, crew and comfort was alright"
Miinukset: "Boarding was a mess. There was not announcement. Everyone rushed to board and was very chaotic"

Plussat: "By far the best flying experience in a long time..."

Plussat: "The in flight crew was great"
Miinukset: "I arrived a bit late to the airport. 5:15pm for a 6:05p for an international flight. I realize It is very late. I was delayed by donald trump protestors blocking the highway (not your fault). Dulles was a ghost town ( abnormally slow). All I had was carry-on. They said they closed the flight. They quoted me at $1800 for a one way ticket directly from Lufthansa. The original round trip was $900. I declined, sat down for 15 min booked another Lufthansa flight online for $800, checked in and was through security by 5:50. Just in time for my original flights last call. I could have made it easily. Boooo Lufthansa booo."

Plussat: "The service and food was excellent"
Miinukset: "The seats are too close together like most airlines but for a long flight this is very uncomfortable"

Plussat: "Borading Flights on time Crew Confort was just ok."
Miinukset: "Food. Very bad. Tasteless. And not much food provided. Emirates have more dishes and many servings. ENtertainment: Not many regiional movies. Overall movies are very few."

Plussat: "Salmon sandwich, friendly, nice crew."
Miinukset: "Lot of stairs, bus ride to the plan for boarding."

Plussat: "Decent selection of movies."
Miinukset: "cause it was a sauna. Temperature of the airplane was waaay to hot. Individual seats didn't have control of any vents. I had to get up and walk to bathroom area just to cool off."

Plussat: "service on luthansa was delightful"

Miinukset: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."

Miinukset: "Delays"

Plussat: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Miinukset: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."

Plussat: "Great planes."
Miinukset: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"

Plussat: "Ouldn't have been better Good choice of movies Food was fine"

Plussat: "Cleanliness"
Miinukset: "Delays in departure from Hamburg. Lack of information, directions or assistance with connection. No notification and very poor handling of missing luggage claim processing. Poor service for such a professional airline. Bags missed the flight and we were kept waiting me re than an hour to process a claim."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "The very gracious crew kept coming by with drinks and snacks, as well as lunch and dinner (in coach).The entertainment system is top notch, with a few dozen movies, lots of TV shows and more, with screens for each seat. The only complaint is that there's not much space between seats, so that when the person in front of you leans back, things can get tight. On the plus side, the bathrooms are downstairs (down a short staircase) and there's plenty of waiting room, so you don't get the usual congestion. Overall, a wonderful experience for an intercontinental flight."

Plussat: "The movie options where not great."
Miinukset: "Movie options."

Plussat: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Miinukset: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Plussat: "We were delayed but better that than bump around in a thunderstorm. Food good"
Miinukset: "Would like to see more selection in movies"

Miinukset: "The fact that they gave my Aunt a hard time about the tickets that was bought for her, because we did not know that when a heavy person books a flight that they need one ticket and a xtra seat, but instead of working with her because she had two tickets they were very rude to her and told her she was not going to be able to come to america that when she got to Manchester she would have to go back to Germany. We were never told what happened to the other ticket since it was not used."

Plussat: "I like that everything is done fairly quickly and efficiently."
Miinukset: "It may be a cultural thing for some, but two of the flight attendants did not smile at all. Not even really an acknowledgement when I said hello to them. And I tried throughout the flight to see if it was just because they were too busy or simply did not hear or notice me. It's not a big deal now, but it can be if the whole staff were to become silent and non-interactive."

Plussat: "First Time on Lufthansa and came away extremely impressed. I'm a million miler on Delta so I know a little about flying a mainline carrier. Lufthansa blew me away with the level of service and friendliness. It was a short (90 minute) flight but they still offered a free breakfast sandwich along with the beverages. Flight Attendants can switch from German to English without hesitation and were very professional. Look forward to flying with them again."
Miinukset: "Can't think of anything"

Miinukset: "Aircraft not comfortable at all Crew was late (due to storm?), flight landed 30 min late"

Plussat: "Great crew members, service, and flight."
Miinukset: "Seat (43A) in economy class in Airbus 330 is not great for oversea flight unlike I flew in LH 747-400 in the past, it does not fit 6+ ft tall people. I could not stretch my legs at all. My knee keep hitting next seat at front of me. Hello Lufthansa, are you listening?"

Plussat: "The entertainment was actually great. Literally everything else was terrible."
Miinukset: "It was the most uncomfortable flight ever. No water served and no refreshments served at all on the 9 hr flight."

Plussat: "Great crew. My first time in Premium Economy & it was fantastic. I was actually able to sleep on an overnight flight."
Miinukset: "Food was eh but what do you expect? Airline food is airline food. Otherwise - a great trip."

Plussat: "Very efficient"

Miinukset: "On a 9.5 hr flight, drinks and a light snack should at least be served. Some of the the crew members were rude and not very helpful. We bid hundreds of dollars for an upgrade and didn't find out until 6:30 am the day of the flight that we didn’t get it, so we had to scramble to then add baggage."

Miinukset: "The seats on the plane are no comfortable at all especially for a long flight. The seat room and aisle are tiny , and doesn’t have much room between each chair. You don’t get offered any food unless purchased through app or during the flight."

Plussat: "Crew was nice. Food was quite good"
Miinukset: "Comfier seat, more clear boarding process, more entertainment options, more leg room"

Miinukset: "It would be nice if they would serve free food like every other flying company"

Plussat: "Comfort. Seat selection. Price."
Miinukset: "Crew attitude. Check in."

Plussat: "The flight was on time"
Miinukset: "The crew was harsh and not nice The food was terrible"

Plussat: "Good movies and entertsinment"

Miinukset: "We paid for business class but we were seated in the premium economy. We would like to have refund for the difference. Please explain. Regards, Bebert Revah"

Plussat: "Pilot was good, Dreamliner comfy and the flight was smooth despite some bad weather. But the flight attendants on this airline are terrible. A flight attendant dropped something in a passenger's lap not once, but twice. Seemed annoyed when I asked the for things. Horrible you charge for water, also"

Plussat: "For the price range it’s a very good option. Not flying beds but comfortable enough for a transatlantic flight."

Miinukset: "20 hours of flying and there was a very limited selection of movies to watch, but all passengers are required to watch a very bright video of one of your planes flying through the sky for the last 20 minutes of the flight. Please include some snacks and water during international flights."

Plussat: "Pilot amazing, crew pleasant"

Plussat: "It's nice that Norwegian loads from both ends of the plane...it would be better if people could read or listen to those instructions"
Miinukset: "I get that it is a budget airline, but water. Come on. It's water. I'm not asking for food or there to be an entertainment system for the 7hour flight, there's not, or USB chargers, there aren't, but the least you could do is offer people some free water when you come up and down the aisle weaving"

Miinukset: "Terrible Airline, noreway they couldn help us at any time and there where no office at charles de Gaulle airport to support us, I Will not fly again with this terrible Airline"

Plussat: "You ought to have a NA option as Food was not served on this shorter route."

Plussat: "Plane crew and flight wornderful"
Miinukset: "Customs at airport miserable Over 2 hrs to clear customs Airport is overwhelmed and in dostepair"

Plussat: "It was a low fare trip, so I did not expect a lot."
Miinukset: "Seat was far too cramped, the person in front if me reclined and mine did not recline all the way. The temperature was far too cold and you had to pay for a blanket, which is crazy. I know it’s low fare, but I don’t want to keep the blanket, I have no room. The food choices for purchase were not great. The crew were very nice."

Plussat: "Friendly staff as always, and more leg room than most budget carriers"
Miinukset: "They announced a 10 minute delay, which lasted for two hours without passengers getting any information, and had to take the bus a long way as the plane had somehow ended up at the other side of the airport. Then once boarded, we sat on the tarmac for at least 30 minutes."

Plussat: "Nothing, seriously nothing."
Miinukset: "I purchased business class ticket. Norwegian downgraded me to economy and lied and deceived. Norwegian procedures and policies are abusive and their staff are unprofessional. The worst airline experience after flying 2 million miles in 40 years on numerous airlines. Never Norwegian again."

Plussat: "New 787. 9 hr. flight. Seating in Economy. Was one of the best 9 hour flights I have experienced in some time. Only issue not having a better seat. A bit tight. But, for cost of fare it was ok. All else fine. Yes, many comforts cost. But, that is standard for many lower cost airlines. We have been using Norwegian Air for several years now. Already looking to book several long-haul flights w NA. Delays in boarding aircraft seemed to be security. Not NA"
Miinukset: "At times, the cabin staff seemed a bit slow. Otherwise, I have no complaints."

Plussat: "Nice plane and nice staff."
Miinukset: "On board everything costs money."

Plussat: "CHEAP but nice."

Miinukset: "It was very late and we missed out our opera tickets."

Plussat: "Price was competitive. Nonstop from Oakland to Gatwick was great."
Miinukset: "No Wi-Fi on 787. If they had Wi-Fi, my review would have been excellent, but lack of Wi-Fi makes the flight 10 times longer."

Plussat: "Lighting, fresh air"

Plussat: "It was pretty cheap to travel but came with a lot of restrictions"
Miinukset: "Baggage allowances where very restricted and no headsets on airplane. Good choices where bad and had to pay for snacks and coffee."

Plussat: "Plenty of movies on the airline, dreamliner plane."
Miinukset: "Flight was four hours late, we missed the connection to from arlanda to Bangkok. Flight is twenty hours away and since my wife has a Thai passport we are stranded inside of the terminal for the entire time. Airline didn't help with this issue. Also, $260 for two underweight checked bags is ridiculous."

Miinukset: "I wouldn’t fly Norwegian again! Poor service!!!!"

Plussat: "Clean airplane, reasonable entertainment."
Miinukset: "The flight got delayed by almost 4 hours. The boarding was also poorly organized."

Plussat: "Clean cabin, friendly and efficient crew, quick service via app for snacks, etc."
Miinukset: "Crowded overheated waiting area at the gate; 2 ½ hour flight delay"

Plussat: "TVs for each person, good reclining seats, comfortable, nice crew"
Miinukset: "Ran out of some food options"

Plussat: "reasonable upgrade to business class"
Miinukset: "nothing"

Miinukset: "On Monday September 11th I flew from Stockholm Arlanda to JFK on Norwegian flight DY7005. I was seated in 3J in the premium cabin. The couple in front of me began drinking excessively as soon as the aircraft reached cruising altitude. They were served by a flight attendant (who I then found out was the crew supervisor) called Vinnie, who served them doubles of vodka, cognac and bailey's, smiling and laughing with the passengers and giving them high fives. About 4 hours into the flight, the passenger in seat 2J turned around in his seat and began to harrass me. He claimed that we had friends in common and worked in the same industry and that we should work together. I remained polite and indicated that now was probably not the best time but that we should discuss it at a later date. Please note that I had never seen this man before in my life. I was working on my computer and put my headphones back on. He then began to shout and swear at me, saying that I disrespected him, I assume by not engaging him in conversation. He threatened me and at one point tried to swing at me from his seat. His partner then tried to calm him down. A flight attendant that was passing at the time (middle aged black woman) said something to the effect of "I don't know if YOU GUYS are from New York but you all need to calm down", somehow assuming that I was in collusion with this other passenger. I said to the lady "miss I don't know this man" but she ignored me and kept on walking. After this initial incident and seeing that the in flight staff were not interested in addressing this man's behavior, I put on my headphones and sunglasses and pretended to sleep. I could hear him issuing threats and swearing loudly. This went on for about 30 to 45 minutes (I was listening to a podcast and could hear him over the commentary) and then he again turned around in his seat and tried to touch me. At this point I panicked and grabbed my items and headed for the galley. I noticed that the lady in the seat next to me had vacated her seat and was having a concerned conversation with one of the flight attendants. I asked for the purser and a younger black fight attendant told me that "he was resting". I told her to get him and she turned to her counterpart and said "he's pissed off" as if I was over reacting to some sort of minor situation. The purser (Vinnie, who had been serving up doubles and high fives) arrived and told me that it was unlimited drinks in the premium cabin and there was nothing that he could do about that, and that they had cut him off after he started antagonizing me. I asked why it was that he would knowingly supply a passenger with over ten drinks, jeopardizing the wellbeing of other passengers, and he again responded that it was unlimited drinks in the premium cabin. The younger female flight attendant then told me that the cops would be waiting for the passenger on arrival - when in fact, the port police department was never notified, nor was the Norwegian"

Plussat: "WiFi on board. Kind staff"
Miinukset: "Lost suitcase for 3 days and Not friendly follow up system"

Plussat: "The Dreamliner is a decent plane. Food was okay for airplane food."
Miinukset: "Temperature control is wacky - too hot then too cold, entertainment never seems to change or update"

Miinukset: "Rude staff"

Plussat: "Legroom plenty"
Miinukset: "30 mins late"

Plussat: "Plane was okay and the food was pretty good."
Miinukset: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."

Miinukset: "Well, due to a delay from Bergen to Copenhagen, I barely made my Copenhagen to Boston connector flight. The crew did their part to make sure I didn't miss my connecting flight which was terrific, but my check-in baggage did not make it (I hope it is still in Copenhagen). Normally I wouldn't grade so hard, but my check-in luggage was also mishandled on my connecting flight two weeks ago from Copenhagen to Oslo, causing me to miss my initial Oslo to Tromsø flight and settle for a later one. So two mishandled check-in bags out of six flights over a three-week period is not a good ratio. To be honest, if my baggage appears tomorrow I will be annoyed but not too angry. If not and it's lost, well, I love Norway and Norwegian patience, but conscientiousness is a good thing, and Norwegian or not, carelessness is a bad thing. I hope my luggage arrives tomorrow so I can forgive and forget."

Plussat: "The flight attendants are very welcoming and kind. The cabin has a positive atmosphere and comfortable seating. Food was also surprisingly excellent."
Miinukset: "A bit cold."

Plussat: "The plane was clean, flight on time"
Miinukset: "They did not even give a glass of water for a domestic flight. It is the European way to make you buy bottles of water, but water should not be charged and a small complimentary snack would have been nice, but more important complimentary water was a necessity."

Plussat: "Comfortable and easy."

Plussat: "The guy at the check in counter was very friendly and helpful"
Miinukset: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."

Plussat: "Cheap tickets, on time flights and modern aircraft"
Miinukset: "It's a budget airline, don't expect any luxuries. No free water on board. Check in experience at Helsinki was ridiculous. Spent an hour queuing just to DROP our bags. This was AFTER already having boarding passes and luggage tags"

Miinukset: "Nothing. It was great."

Plussat: "New plane"
Miinukset: "Flight was an hour late"

Plussat: "Nice new plane"
Miinukset: "Couldn't check in online in advance of arriving to airport. Couldn't reserve seat online."

Plussat: "Quick boarding and landed earlier than scheduled."
Miinukset: "The air-con was too cold. The seats don't allow you to sleep as there's no where to rest your head against."

Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"

Plussat: "Major flight delay"
Miinukset: "Everything ans basically no updates or info about what was happening."

Miinukset: "Timing being more accurate"

Miinukset: "Our seats smelled like feces. We were forced to gate check our bags even though we each had just one small carry on."

Miinukset: "Said it included a carry on and personal item - that isn’t the case. Anything bigger than a purse is considered a carry on"

Plussat: "Crew was good."
Miinukset: "Flight was delayed by an hour."

Miinukset: "Time of departure"

Plussat: "Don’t sit in Window seat 40A. Smallest on the plane."

Plussat: "Crew worked hard to get us off the ground as the flight was late arriving - so the turnaround was fast paced."
Miinukset: "Queue to board was ridiculous. Granted the flight was delayed but the communication with the passengers and the ground crew at the gate was pathetic."

Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."

Plussat: "Super amat"
Miinukset: "Satisfied customer"

Plussat: "That we landed safely"
Miinukset: "The person at the check in desk could have been more informative and helpful and mostly when we checked in a half empty €40 suitcase, she could have checked the rest of our belongings to make sure it was ok or let us know if we need to change anything. I had to pay €50 later to have my tampons w me."

Miinukset: "Boarding at gate 43 at Berlin was very bad. Encouraged to go to gate very early. The gate area wasn’t pleasant. Once checked in through the gate we had to stand in a cramped fenced off area for more than 30 mins Seating on aeroplane cramped Everything else was good."

Plussat: "Th me crew members were friendly"
Miinukset: "Timeliness"

Plussat: "Low cost, no complimentary food and no entertaiment"
Miinukset: "I could not take the trolies on board."

Plussat: "Staff were friendly."
Miinukset: "My flight was delayed which meant I was over an hour late for my connecting travel. Delay kept increasing as I was waiting at Luton airport."

Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."

Miinukset: "Male flight attendant on Easyjet physically hurt me, invading my personal space multiple times and touching me while I slept. Under NO circumstances is it appropriate for flight attendants to physically jab at passengers, especially given the power imbalance in this case of a white male flight attendants being physically inappropriate with women of color passengers. I will not be flying with Easyjet again and will tell everyone I know of my experience with Easyjet's physically invasive, inappropriate staff."

Plussat: "The flight crew was decent."
Miinukset: "The gate crew seemed frazzled and at times rude"

Plussat: "Friendly staff okay service"
Miinukset: "There was a problem with the plane when everyone was boarding then was told to go back to the boarding gate because the plane was not ready yet. Then had to check in to the gate again. Journey was a bit rough too."

Plussat: "The only positive aspect of last night's flight was the helpful, friendly crew."
Miinukset: "When eventually called to the departure gate we were around an hour and a half delayed so 8.30pm rather than 7pm. We queued along a corridor down a stair case and into the gate itself. It was hot, stuffy and families with small children and pram/, pushchairs were left balanced on the steps. 2 ground crew eventually arrived. No announcements were made. Children cried and got restive as we waited and waited. Eventually we heard our plane arrive at the gate. No announcement from ground crew. We waited. People felt ill. we were called through and herded towards to exit door. We waited, we complained, some decided the train might be a better option."

Miinukset: "Plane took off late because they didn’t have machine to turn plane on and let us inside the plane for an hour at 39C because air conditioning didn’t work"

Miinukset: "Easy jet late yet again, no food on board. This is becomming a typical occurance out if Luton and its just not good enough."

Plussat: "No person in middle seat"
Miinukset: "Left 2 hours late. Gate was way too small for that large a flight. Flight was held at immigration on arrival for 2 hours. Apparently too many flights arrived at once and surprised immigration. Food was poor."

Plussat: "Nothing"
Miinukset: "The App did not instruct me to pay for luggage ahead if time or else the will rip me iff at the check in gate. the check in staff were rude and NOT understanding . I will never fly EasyJet EVER again"

Plussat: "So smooth nice flight and great service nice people,first time we use again"

Plussat: "Daniel the long stay car park bus driver a real gem. he told us where he would drop us off, to ask anything we did not know ( that is if we knew we did not know) and best of all he told us were to find the pick up point when we returned."
Miinukset: "I did not like going to the long stay carpark north terminal it adds quite a few additional minutes on my journey, I usually use the LtP in south terminal . Also very few spaces left in zone Z even at 6 am!!! I only had hand luggage and I could not see any escalators so I had to wait for lift which was daft. Then as I had already checked in had to ask where to go next...."

Plussat: "Worth paying for extra legroom & speedyboarding helped make one of the easiest flights wver"
Miinukset: "Food & drink too expensive and not high standard."

Miinukset: "Excellent"

Miinukset: "Too tightly packed. The legroom is disappearing."

Plussat: "Flight on time"
Miinukset: "Checkin with speedy boarding very annoying. No clear markings for speedy boarding. Unclear where to stand in line, especially if you come later after speedy boarding started already. In flight the crew started relatively late with bistro service - loads of waiting time. Reserved seat in first row but could store luggage only far back, so the advantage of first row and first out completely disappeared"

Plussat: "It was obvious that we had a excellent pilot ( captain) from very nice take off to a very present landing and well on time. Well done Easy Jet. I will definitely book with you again."
Miinukset: "Very unpleasant person sitting next to us however that was not Easy Jets fault."

Plussat: "Arrivals terminal at BCN"
Miinukset: "Poor control of boarding - speedy boarding doesn't work"

Miinukset: "I did not get on to the flight because the connection flight was late! I then had to wait 5 hours to get an answer that the next flight will be the day after in the evening! Worst service I have ever experienced!"

Plussat: "We are from the US and haven’t traveled on easyJet before. Since it was new, and we are in our 60’s, it did take a little work getting all set up on the app to get boarding passes. Not much different from the airlines in the states I’d say."
Miinukset: "Was a bit surprised about the limited size of the carryon. One just barely missed fitting in to the box that checks the size. When we got on the plane, it would have easily fit. Not so happy about having to spend another 45 euros for the bag. But on a positive note, I did get a text that the bags was going to be on Belt 3 which was nice. And it was in English too."

Plussat: "Easy to book flights and know in advance what to expect. Was able to check in immediately after I purchased the ticket. I rated food and entertainment as a 1 as there was no food unless you bought it and there was no in-seat entertainment. These was expected as easyJet is a lower cost airline so just want people to be aware."
Miinukset: "Didn’t like being told just 30 minutes before flight which gate the plane would be boarding from. Seat was very uncomfortable (cushion needed to be re-stuffed)."

Plussat: "Everything was perfect."

Miinukset: "Boarding halfway through was delayed, had to wait on the ground at Bristol for some unknown ground staff person to turn up before we could disembark"

Miinukset: "Legroom"

Plussat: "great staff"
Miinukset: "their 20 kilos per checked in bag was a rip off. Cheap way to inconvenience passengers."

Plussat: "We were kept well informed about the delay. Appreciated the captain coming out to explain very quickly what the problem was."
Miinukset: "Thought I'd got a window seat at the back instead very claustrophobic seat with no view."

Miinukset: "Extra charges for everything, "low fare" price very misleading; crew provided inconsistent and disorganized service--charged some people for snacks, forgot to charge other people--was frustrating."

Plussat: "The price. The website"
Miinukset: "The queues for baggage drop off are the worst I've ever been in. Either you're understaffed or there was some kind of mess. My back and my legs are aching from the long stand."

Plussat: "I like the EasyJet app and the ease of getting through security at Malpensa"
Miinukset: "I did not like that my flight was delayed two and a half hours, and EasyJet's idea of compensation was €4.50. I had meetings this morning that I had to cancel; Transportation into London is very challenging at 2:30 in the morning - we were supposed to arrive before midnight; and now one day, of my THREE day trip is pretty rough because I couldn't get into London until 04:30."

Plussat: "not much. that flight is cheap."
Miinukset: "When we arrived at the check-in counter we checked in together with my husband. I told the check-in counter personnel that we would like to sit together. My husband was put in seat 1F and I was put in 2F. We didn't look at the boarding passes until we reached the plane and saw this. The row where my husband sat was empty (row 1) so I don't know why i was put on row 2 when we could have sat together on row 1. This is very bizarre. Furthermore I had to walk half way down the aisle to put my suitcase because all the overhead lockers were full. The flight attendant who was overseeing all this was very rude and kept telling me that I need to walk all the way down to find a space to store the luggage. She could have offered to have a look with me and try to squeeze it somewhere closer than half way down the plane."

Miinukset: "Leg room was tight. No drinks were offered on a two hour flight."

Plussat: "The flight was very late over an hour late and as a results I have to take taxi from schipol airport to Amersfoort which cost me a lot"

Plussat: "Low fare"
Miinukset: "Deceptive and evasive baggage policy. Was prepared to and paid for bags in advance but no warning was given ot option to pay for a small personal item along with my cary on (hand luggage). Checked in and checked one bag at the airport, of course they didnt say anything, then when in line to board all of the sudden I'm a criminal because I have a carry on and a small personal item. They have no xtra baggage fee for a purse sized item, then threatened me "well the flight is full" nothing mire than scam artists."

Plussat: "It was not late, which is with easyjet rare. Flight was very cheap Direct flight to small airport"
Miinukset: "They call for boarding 1h before take off, so that we all wait parked in their small gate for a good half an hour"