Etsi halvat lennot reitille Leipzigista $[81-Suomeen

Plussat: "Was put in German Airport jail"
Miinukset: "See above. United sold me a ticket they knew would get me sent back after being detained"

Miinukset: "Even though it is a short flight, it would be nice to receive at least drinks offered"

Plussat: "The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly."

Miinukset: "The cancelled the flight and I end up having to change all the routing of my trip back to the US. So instead of 15 hour trip to the US, and end up having a 24 hour trip!!"

Miinukset: "Flight from Toronto to Ottawa was delayed for more than two hours. We spent two hours sitting on the plane/tarmac. Air Canada sucks."

Plussat: "Airbus airplane with four seats in the center for our family, good movie selection."
Miinukset: "Check-in at Frankfurt Airport was hard, we were directed to kiosks that did not work properly and then finally found help at the family check-in counter. Food is very average. Had to take a bus for boarding the plane on an international flight."

Plussat: "On time, clean plane, good service."
Miinukset: "Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it."

Miinukset: "Highly recommended for efficiency"

Miinukset: "You canceled my trip"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful."
Miinukset: "My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "We missed our connection in Munich due to a delay departing Washington, DC. Although we initially had two hours for the connection we were not informed or warned by Lufthansa about the distance from our arrival gate to the gate for our connecting flight. Further, we were not worn ahead of time that we should have built in additional time in our connection because in order to go from Munich to Valencia we would have to go through customs in Munich rather than at our designation. Delayed flight arrived at 9:30 AM and we ran from the H gates to the Shuttle terminal to reach the K gate Desperately trying to make our departure time of 9:50 AM. There were no instructions for passengers on the flight trying to make connections regarding the distance between gates or to be prepared to go through customs. Had we known that we would not make the flight in anyway shape or form because our flight out of DC was delayed by 2 1/2 hours, we would not have a rushed to try to make the connecting flight. Ultimately we were rerouted through Frankfurt and arrived in Valencia eight hours later they are intended time"

Plussat: "nice sevice"
Miinukset: "I asked a bald headed steward for an additional chocolate and he said he was saving for first class. come on poor customer service"

Miinukset: "Plane came in late and I miss my connecting flight to New York. I had to stay over night in Frankfurt, and fight to get room and meals services, due to their mistake!"

Plussat: "Clean(though toilets still had a little bit of smell, better than Delta and United anyway... The food was surprisingly good, way better than United and Delta! The staff is very professional. The chairs are better than what I experienced with other airlines."
Miinukset: "On this flight only, the toilets had a slite smell. Usually German bathrooms are an example for the rest of the world to follow in cleanliness."

Plussat: "Food was good. Flight attendants were good."
Miinukset: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"

Miinukset: "Crew was great and pleasent!"

Plussat: "Great crew, great flight, food and drinks was awesome"
Miinukset: "I don't like the fact that I can't choose my seat from earlier because I a big girl and I like to set in the emergency exist seats so I'm not crush up in the middle seat not comfortable and long flight like that lots of pain at the end of the flight"

Plussat: "Lufthansan Agent in Nigeria was very rude, has no professional skills, lost some of my medications as a result of her behavior towards me, yelling and commanding me to remove items from my bags and my hand bag. This was a second incident with her. Our flight was delayed for three hours as a result of faulty plane."

Plussat: "On time, smooth fly , good food in premium economy."
Miinukset: "Too warm in premium economy section."

Plussat: "On time"

Plussat: "The staff was kind and friendly (which always is the case with Lufthansa!). I felt like more than just a passenger but as a cared for customer."
Miinukset: "The premium economy seats, while more spacious, were not much more comfortable. They reclined to the point that it was awkward when using the leg rest. Would be better if the leg rest could raise a little higher.."

Miinukset: "Same as above"

Plussat: "The flight attendants were very nice and the service was excellent"

Plussat: "It was an Airbus, you cant screw up i hope. Ok leg room tons of open seats"
Miinukset: "Lots of staff on board, nothing but nuts and water."

Plussat: "Na"
Miinukset: "Same"

Plussat: "Great food and service. Business class lie flat seats are good for the sleep."

Miinukset: "HEAVY PASTA DISH."

Plussat: "Pleasant crew!"
Miinukset: "Uncomfortable seats, long lines to check in at the gate and very unorganized,"

Plussat: "Good things: 1. The boarding process is very great. The staff doing check-in is very professional. 2. Food on the plane is good, I choose beef stack."
Miinukset: "Things I don't like: 1. My seat was the 1st-row aisle seat. OMG, the seat is extremely small, my legs were very very uncomfortable. I would rather sit another regular seat instead of the 1st-row aisle seat. Usually, I sleep on the plane during whole flight, but this time I could not sleep at all. 2. There was a curtain which separates the business class and economic class. As the 1st point, my seat was the 1st-row aisle seat, so the curtain hit me every time the crew went through the curtain, which is extremely annoying. 3. The Entertainment screen is so difficult to use, either hard to touch or so slow."

Plussat: "I thought the crew was OUTSTANDING. The food was good and so was the entertainment. I LOVED the toilets being in the separate area downstairs. I also really appreciated the temperature: very comfortable and not freezing cold, but not hot either. Again, GREAT crew!!! Very pleasant flight!"
Miinukset: "The flight was late leaving and arrived late, which made my connecting flight experience a nightmare My connecting flight arrived late, and I nearly missed my next flight. I had to go through border control (and relevant queues), running up and down multiple never-ending multiple escalators, then take a train to change terminal only to find out the gate had been changed to the furthest one in the terminal. I literally RAN all the way from deplaining to boarding. It was a night mare. I would have missed my flight if I had walked instead of running"

Miinukset: "To change the gates takes about 45 minutes."

Miinukset: "leg space is mediocre (i'm 1,93m though)"

Plussat: "movies, food and drinks."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Ground Staff helpful. Cockpit pilots communicated effectively. Most of the cabin staff was courteous."
Miinukset: "The wait prior to takeoff was a concern. Flight departed one hour late. Scanner at Gate Z13 was malfunctioning. One steward from Frankfurt to Dallas was pre-judging my food choice based on how I look. Normally that would not bother me, but he kept asking if I had ordered a Vegetarian or Hindu meal several times even after I confirmed that I had requested the standard meals for all my journey. The same steward on the Dallas to Frankfurt demonstrated the same questionable behavior. Infants on the flight get very noisy and Lufthansa Staff can help by asking accompanying parents to be prepared prior to take off and landing with warm milk in the baby milk bottles which the children can ingest to equalize ear drum pressure. Unfortunately cabin crew is not using this simple technique and the children on board cry excessively with lot of pain making everyone around them very uncomfortable. This can be nerve wracking for all accompanying Lufthansa passengers near bulkhead rows. Frankfurt Main is too dependent on bus transportation causing passengers to get wet on days when rain occurs."

Plussat: "I liked the entertainment part: movies are good, crew was pretty nice"
Miinukset: "I didnt like the boarding process bacause it wasnt in order, also airplane crew started feeding passangers in 3 hours!!! after we took off. I started thinking that it is not included in my ticket!"

Miinukset: "The food wasn't good. The beef goulash was chewy and a piece of gristle got caught berween my teeth which I had difficulty removing. For lunch I had a pizza margarita and nothing else. Something else like an ice cream cup would have been nice. I tried to check in a second bag online and was unable to do so. I paid $75 at the check in counter which is exhirbitant compared to other airlines. my brother paid $100 for a bag which was 9 pounds over the limit- that's outrageous!! The person at the check in counter had difficulty with the credit card machine and we waited over 20 minutes to resolve the issue."

Plussat: "keep going"

Plussat: "Crew was helpful, slightly relaxed reclining. Baggage delivered on time & without damage."
Miinukset: "Flight took after 1.5 hours delay , with 30 min incremental delay notifications. After take-off, food service started 2 or 2.5 hours later , they could have expdited it considering that the flight was delayed. Seats ,as I have come to expect from Lufthansa , were cramped laterally ,although i was pleasantly surprised with how much they reclined, given my low expectations. Main dish in the Food service was served hot but were quite minimal in taste/quantity & variety comapred to other inter-continental providers. I was feeling hungry most of the flight and couldnt sleep as well."

Plussat: "Among the most comfortable economy I've ever been on"
Miinukset: "too few toilet facilities for the plane section--and curtaining off other sections so one couldn't go to them"

Plussat: "Nothing no communication for delayed flight lost luggage. Just lines everywhere to fill out forms with only 2 employees worst experience ever"
Miinukset: "No communication. Flight delayed no answers. Just long line to be put on a waiting list"

Plussat: "Crew was very good on all flights. Packages, containing playing cards and some other items that were given to children during flights, were a nice touch. My husband changed his seat to accommodate a lady who was flying with her daughter, and was acknowledged by the crew and was offered a few extra snacks. Nice touch."
Miinukset: "Food on this destination was the best of other flight legs."

Plussat: "I will always try to fly Lufthansa in Europe from now on. You have courteous and capable employees and all of your systems are set up to be intuitive and straightforward."

Plussat: "Overall, great flight. Great service, food was excellent, flight attendants were very competent and very polite."
Miinukset: "Liked everything."

Plussat: "Quick Trip, Friendly Staff"
Miinukset: "Spacing of seating due to covid."

Plussat: "The raw was empty and I could sleep whole 10 hours"
Miinukset: "Choice of movies and TV programs"

Miinukset: "Everything"

Plussat: "Crew"
Miinukset: "Huge delay... :("

Miinukset: "Boarding crew was nasty will never fly with you guys again"

Miinukset: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Plussat: "Leg room was good. I am 6ft 2in"
Miinukset: "Seat bottom could have been better. I have a honey bottom"

Plussat: "Nothing"
Miinukset: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Plussat: "The crews are very polite."

Plussat: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Miinukset: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Plussat: "Timely departure and pleasant staff on board"
Miinukset: "It was cold during the flight,"

Plussat: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"

Plussat: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Miinukset: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Plussat: "Great service on board the plane."

Miinukset: "Caótica boarding Uncomfortable seats did not recline"

Plussat: "Smooth ride, good breakfast and charming flight attendant."
Miinukset: "Nothing"

Plussat: "Not much!"
Miinukset: "No one available nor willing to help with checking process. Told to just try the checking machines."

Miinukset: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."

Miinukset: "May bags didn't make the transfer and were sent on to me the following day."

Plussat: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Miinukset: "Missed my flight!!!!!"

Plussat: "Great flight. Was long but made nice by staff/crew and entertainment options."

Plussat: "Good service and on time."

Plussat: "Flight crew & overall experience was positive. Meal & entertainment were good."
Miinukset: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."

Plussat: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Miinukset: "Not one thong!"

Plussat: "Great airline, everything on time,exelent service, great staff, good food"
Miinukset: "Everything was fine"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Ground crew was very kind"
Miinukset: "My ordered vegetarian meal was missing on the way back :("

Plussat: "Very organized airline. Friendly staff."

Plussat: "crew"

Plussat: "The food was good"
Miinukset: "Everything was fine"

Plussat: "Friendly staff"

Plussat: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."

Plussat: "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Plussat: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Miinukset: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Miinukset: "Both flights were delayed. Food selection was poor."

Plussat: "IT WOES HAREBELL. 4 HOURS BEFORE THE FLIGHT THEY TELL NE THETA WE DOESN`T HAVE PLIES ON THE FLIGHT. THE MAN IN DESC 377 GAVE TO ME BIRDING CARD TO GET G. IN STAND-BY. THER FLIGHT 599 NOT ON THE BORD. AT THE HEAD OFFICE OFF THE OSTREIN CCOMPANY IN GAT G TELL TO WAIT. HALF HOUR LATER STILL THE FLIGHT NO ON THE BORD AND I RAN EAGEN TO OFFICE OF OSTRIEN END NOW THEY SAD IT`S MESTEK AND I IN GET F . NOW WE MAST MAKE THE SECURITY CHECK OVER AGAIN . WE RAN TO GET F TO FLOOR DAWN . IN THE END...WE GET BORDING CARD WITH SEPARATED SETS."
Miinukset: "RUDENESS INSOLENCE RATTLE, RUN-AROUND MISTAKE, OR EVIL"

Plussat: "Great floght"

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Flight was delayed 2 hours after boarding"

Miinukset: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Plussat: "food was fine"
Miinukset: "to small seats"

Miinukset: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Miinukset: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."

Plussat: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Miinukset: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."

Plussat: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Miinukset: "nothing in particular"

Miinukset: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."

Plussat: "Everything was wonderful ,except for the poor food."
Miinukset: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."

Plussat: "everything on time, good selection of movies"
Miinukset: "the food....pretty bad"

Miinukset: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."