Etsi halvat lennot välille Lyon - Helsinki

Plussat: The crew was friendly and willing to serve.

Miinukset: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Plussat: The crew were friendly enough and willing to serve.

Miinukset: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Plussat: I didn't end up taking the flight. It was canceled.

Miinukset: Being able to reach the airline or vayama would have made it better. The flight was canceled and I couldn't have gone anyway as the wedding was postponed that I had planned to go to and there are stay at home mandates in the US due to COVID 19. It's been weeks and I've given up trying to reach the airline or vayama and it's not clear if I'll get any of my money back. That's the one frustrating thing is not being able to reach anyone.

Plussat: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.

Miinukset: Same airline coming from one place have different methods it’s a bit confusing.

Miinukset: Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again

Plussat: Nice crew great sitting

Miinukset: Boarding has always been slow with this trip.... disorganized

Plussat: Arrived early, nice bus. Class lounges

Miinukset: Friendly flight attendants, more comfort . Better food. Faster service

Miinukset: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Plussat: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Miinukset: I flew economy and all was good and appropriate to the level.

Miinukset: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Plussat: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Miinukset: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plussat: Great atmosphere, crew was excellent!

Miinukset: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Plussat: Pleasant crew. Appropriate and efficiently served snack.

Miinukset: Boarding and disembarkation were slow.

Plussat: KLM are our airline of choice. A great full-service carrier with impecable standards.

Miinukset: Nothing

Plussat: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Miinukset: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Plussat: Comfort

Miinukset: Wifi on klm

Miinukset: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Plussat: Easy boarding process

Miinukset: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Plussat: I missed my flight.

Miinukset: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Plussat: Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more.

Miinukset: United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable

Plussat: Nothing

Miinukset: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Plussat: The crew was professional & friendly

Miinukset: Food was terrible honestly, entertainment system didn't work on 1st flight.

Plussat: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Miinukset: I flew economy and all was good and appropriate to the level.

Plussat: Confort and kindness

Miinukset: It was too cold

Plussat: Nothing!

Miinukset: Racists bastards!

Plussat: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Miinukset: Honestly nothing I was really happy with my flight!!!

Miinukset: Internet speed is weak.

Plussat: Space, seats, movies.

Miinukset: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Miinukset: All of the less than good, obvious!

Plussat: Loved the smooth ride.

Miinukset: Bathroom was pretty nasty

Plussat: The crew tried to be helpful but were equally frustrated with the ground crew.

Miinukset: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plussat: Perfect

Miinukset: Nothing. Flight was amazing

Plussat: Nothing, they cancelled the Trip/Flights

Miinukset: A pandemic not to occur and cause cancellation of this trip. Planned for over 6 months, cancelled.

Plussat: Very nice airplane and pleasant crew

Plussat: Muslim food

Plussat: Crew is excellent, polite and personal!

Miinukset: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.