Etsi halvat lennot välille Milano Linaten lentoasema - Lappi

Miinukset: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Plussat: "There is a nothing to mention that was memorable or comfortable."
Miinukset: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Plussat: "The sear was messy they didn't clean it it was full of pieces of bread."
Miinukset: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Plussat: "n/a"
Miinukset: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Miinukset: "New variety of food"

Plussat: "Check in agent extremely helpful and friendly."
Miinukset: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Plussat: "Crew was very friendly and seat in KQ is super comfortable in Business."

Plussat: "crew great comfortable"

Plussat: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Miinukset: "Seats were not comfortable, even in Comfort + seating isle."

Miinukset: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Miinukset: "There was no entertainment and the food could be better"

Plussat: "The crew was excellent."
Miinukset: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Plussat: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Miinukset: "The fligh Washington delay more than a hour"

Miinukset: "Missed the flight due to late landing from earlier connection"

Miinukset: "Na"

Plussat: "Everything"

Plussat: "Nothing"
Miinukset: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Plussat: "Everything!"

Plussat: "Ok"
Miinukset: "Nothing"

Plussat: "The crew and flight was faultless"
Miinukset: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Plussat: "Priority boarding with kids"
Miinukset: "Nothing special just like easyJet ir Rayanair"

Miinukset: "Horrible Crew..."

Miinukset: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Plussat: "La entrada"
Miinukset: "El resto de cosas"

Plussat: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Miinukset: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Miinukset: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Plussat: "Hospitality of the flight attendants"
Miinukset: "Toilets could hv been cleaned more often"

Plussat: "It was Amazing staff helpfull and fresh.. love it"
Miinukset: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plussat: "Good service at gate and on board"

Plussat: "Got pillow, blanket, headphone and eye cover"
Miinukset: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Plussat: "On time departure and arrival"

Plussat: "the Airline"
Miinukset: "The Airport, Security, Boarder control."

Miinukset: "They lost my luggage"

Plussat: "Flight went smoothly"
Miinukset: "Flight left late The seats are small and crowded There are no entertainment options"

Miinukset: "Food was not good."

Plussat: "The flight attendant was very nice to me. TV was very good. space was enough ."
Miinukset: "We had to pay for wi fi."

Plussat: "Free drinks and snack!"
Miinukset: "Nothing"

Plussat: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Plussat: "I like service of AF"

Plussat: "nice crew; excellent check in experience!"
Miinukset: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"

Plussat: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
Miinukset: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."

Plussat: "i tried to cancell my flight but didnt answer me1"

Plussat: "Boarding was efficient, the flight was on schedule, crew was nice."
Miinukset: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

Plussat: "Great service by attendants Spoiled us with food"
Miinukset: "Not easy to find reader boards at Paris airport. Also security almost made us not make connection"

Plussat: "the crew was very nice and the food was good."

Plussat: "Comfortable, crew were fabulous. Food was fine. Champagne and they filled my water bottle happily!"
Miinukset: "Nothing!"

Plussat: "Agents kept us well informed about the delay which became more than an hour."
Miinukset: "The delay."

Miinukset: "Please be more clear about the carry-on luggage policy. I was able to take everything with me on my way to Prague, but the attendant forced me to check a bag at the gate. The requirements were very vague and I don't understand how you could bring something on the first flight perfectly fine, and then get stopped on the return flight."

Plussat: "Great crew"

Plussat: "The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up."
Miinukset: "We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead."

Plussat: "Crew worked hard to keep to time and make passengers comfortable."
Miinukset: "Boarding gate crowded."

Plussat: "Crew is was good. I did experienced something I have NEVER experienced before. While people were STILL trying to get to their seats the pilot pulled from the gate. I was extremely surprised that such action was done. Everyone should be seated before plane pulls from the gate."
Miinukset: "Before pulling from the gate all passengers should be seated."

Miinukset: "Seriously on an international flight between Linate, Milan to Heathrow, London PAY pounds for a hot coffee or tea."

Miinukset: "Food needs improvement, crew was a bit rude"

Plussat: "Great crew, excellent legroom, excellent meal, snacks"
Miinukset: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."

Plussat: "Nothing."
Miinukset: "Almost everything. BA is simply an embarrassment."

Plussat: "Boeing 777 seating is comfortable, other is not so much."

Plussat: "In time departure and friendly staff"
Miinukset: "No complaints"

Plussat: "Flight crew was friendly. Getting to leave the plane."
Miinukset: "Seats were the smallest since I tried Ryan Air. Boarding is ridiculous process of elevators, buses, and salmon stand-offs as people board from the front & rear with no guidance. Arrival was also waiting on buses before a 15 minute ride to the far side of the airport. No food or beverage is offered free. Not a pleasant experience in any way."

Plussat: "British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere."

Plussat: "The crew was enthusiastic"
Miinukset: "No m&s sandwiches on board, half filled tea cups (even when asking for no milk)"

Plussat: "short flight, no issues"
Miinukset: "nothing of importance"

Plussat: "everything worked fine"
Miinukset: "nothing"

Plussat: "N/A"
Miinukset: "N/A"

Plussat: "BA did everything right. Weather caused hours of delays on tens of flights. Airport was not prepared to manage the volume"
Miinukset: "Over 2.5 hours delay"

Miinukset: "If you want to reserve your airline seat (I'm talking a standard economy seat) you have to pay $34 per seat if it's 24 hours or more before your flight. Guess what happens at 24 hours? The airport takes over and you're stuck in the middle of a crowded 10.5 hour flight all because you weren't able to select your seat ahead of time. Just another money grab from a tanking airline."

Miinukset: "I wish we would have been offered something to drink that was complimentary."

Plussat: "On time"
Miinukset: "Overhead luggage compartments broken and taped shut. Delay in boarding. Nothing offered not even water. Except items to be purchased. No frills airline at non budget price"

Miinukset: "Delayed 4 hours!"

Plussat: "we took off and we landed"
Miinukset: "Checkmytrip kept giving different information about the flight. once on board with delay first officer said they would try to make up time. Soon it was all about air traffic control. said that FlightConnections would be working on flights for this with missed connections. not true - nothing done while we were flying, and landed"

Plussat: "The steward was nice."

Plussat: "The landig was the best I have ever experienced in 20 years of travels, I was then informed that the pilot was a woman :) great to see more female pilots around"

Miinukset: "It was on Air Lingus not BA. No Entertainment -"

Plussat: "Good pilots. Safe flight."
Miinukset: "No free beverages between Milan and London! This is the very first time I have not given free water!"

Plussat: "Nothing"
Miinukset: "Seats didn't recline, no entertainment, no beverage or food service. Delayed leaving and landing and the ground crew couldn't find a working jet bridge further delaying the disembarkment. I almost missed my connection despite a 90 minite layover."

Plussat: "No one could help. Finnair wouldn’t issue a refund. British Airways were not helpful."
Miinukset: "Everything"

Plussat: "Everything was fine, food was better than expected, on time"
Miinukset: "This was a connecting flight and they should allow extra time when changing terminals. 2 hours was BARELY enough with 2 20 minute bus rides and a huge line at security, to top it off, 1/4 mile of moving walkway was shut down for no apparent reason. These are Heathrow issues, not really BA issues."

Plussat: "excellent, efficient, clean, professional"
Miinukset: "partnering with American Airlines is a crime and an offense."

Plussat: "The craft, the crew, the food was excellent"
Miinukset: "Ackward media control"

Plussat: "Ontime and efficient"
Miinukset: "No on line checking available from London to SFO"

Plussat: "good movies"

Miinukset: "Very cramped and overcrowded."

Miinukset: "No drink"

Plussat: "It was a smooth flight and comfortable"
Miinukset: "N/A"

Miinukset: "There should be an attendant at the entrance to the boarding area. Too many people try to line up and to into the queue before they need to. Either they don't understand the language or the procedures. There should be people walking around to answer questions on boarding procedures or better announcements in several languages. the Asians were extremely confused as were the Germans we encountered. They never announced for people with disabilities to get ahead of others. It was a big "casino" as the Italians say when everyone charges the boarding area. People could be put in groups according to where their seating is, making it easier for all."

Plussat: "Online check in & boarding pass on your phone using BA app."
Miinukset: "Seats are quite cramped"

Miinukset: "1. It was raining in Milan when I departed. Clearly my checked suitcase was exposed to major rain because several layers of clothes were very wet when I got home. 2. I'm a senior citizen trying to stretch funds to travel -- paying extra for an early seat assignment is not in my budget. Logging in 24 hours ahead to get a seat was incredibly inconvenient--I happened to be in a museum and without WiFi. (It could have been in the middle of the night or on a connecting plane.) I then had trouble entering all the required data and was finally told I had to wait 24 hours to try again-- that made no sense because I had to be on my flight 24 hours later. As a senior citizen who struggles with using the internet, it is particularly difficult. PLEASE let people choose a seat when making a reservation WITHOUT charging extra. 3. I was shocked that I couldn't get a glass of water without paying for it!!!!"

Plussat: "I had an entire row to myself, the flight was on time, and the crew was great. The views of the Alps below were entertainment enough."
Miinukset: "N/A."

Plussat: "Good service overall."
Miinukset: "When taxiing for take off, for some reason the plane was swerving back and forth in a serpentine manner like the pilot was navigating between puddles."

Miinukset: "I did not like the seats. I have. Bad back and found the seat uncomfortable."

Plussat: "Flight was good"
Miinukset: "Easirent The car rental company that I got from kayak Total disaster waste of time did not end up taking the car I got an excellent rate and then they try to rip me off on the Insurance You should not do business with them"

Plussat: "Sandwich was tasty, but had to pay for it. On short flight, that's not a big deal."

Miinukset: "Lost my bag"

Miinukset: "Online check in was not available on 4 international flights, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."

Miinukset: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."

Miinukset: "There was no direction when boarding, resulting in 2 lines of people from different direction trying to board! No entertainment at all. You have to pay for even water."

Plussat: "We didn't crash."
Miinukset: "No leg room at all. Felt like a sardine in a can. Not even water is free. Staff were horribly inefficient with the snack cart They finished 15 minutes before landing on a 2 hour flight!"

Miinukset: "Checkin staff , who don't appear tombs BA but from another airline working on behalf of BA, apparently punted a problem they knew would take much effort to resolve to the BA agents at Heathrow"