Etsi halvat lennot reitille Nürnbergistä $[81-Suomeen

Plussat: "One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period."
Miinukset: "She could have informed me they where no longer available."

Plussat: "Crew"
Miinukset: "More direction once crew knew the connecting flight would be lost, especially to minors"

Plussat: "-"
Miinukset: "I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA."

Plussat: "Clean and comfortable airplane"
Miinukset: "Entertainment wasn’t working the entire flight"

Plussat: "Yes,very helpful"

Plussat: "The crew was wonderful and as far as airplane good goes, it was great."
Miinukset: "Leg room"

Plussat: "Crew was attentive and friendly."
Miinukset: "Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa."

Plussat: "The boarding was simple and easy. The crew was polite."
Miinukset: "The entertainment touchscreen is right in the headrest and everytine the person behind me wanted to do anything I could feel it. It was very irritating especially when I was able to fall asleep."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "I was happy with everything stewardess where very friendly everything went smoth"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"

Plussat: "Food and Drinks"

Miinukset: "The airplane was full, and I suggest Lufthansa use a larger craft for this route."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "We missed our flight because of schengen visa as we booked our flight through your app you also didn't help us about schengen visa that we' need"

Plussat: "Our cabin service was superb Our seats were wonderful"
Miinukset: "Nothing it was perfect"

Plussat: "I like everything about this airline. The entire crew is always happy to serve and extremely helpful. The food is very good and served hot. When our flight was delayed and it was questionable whether we'd make our Lufthansa connection, there was a small bus with 2 Lufthansa crew members waiting for us on the ground - they escorted us through Customs and directly to the door of the airplane so that we'd make the flight. Service I have never gotten on an American airline!"

Miinukset: "Miss the flight due to too short of transfer time. As a professional you guys should know better to have such tight transfer time. I want credit for my major inconvenience"

Plussat: "Personel went out of their way. Flight wqs comfortable and smooth."
Miinukset: "I loved the flight to Nurnberg and back to Atlanta, Georgia, USA."

Plussat: "They held the plane for some of the passengers that were delayed."
Miinukset: "Everything was fine"

Miinukset: "Had seat next to 2 big ove weight people so I only could use half of my seat :("

Plussat: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

Plussat: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Miinukset: "Nothing. All perfect."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "Food Seats"

Plussat: "Very helpful people!"

Plussat: "Good movies and TV to choose from."
Miinukset: "Food sucks. Bland and gooey pasta as vegetarian option."

Plussat: "Clean. Friendly staff"

Plussat: "WiFi on long flight from Detroit to Frankfurt"

Plussat: "All airplane was on time"

Plussat: "Got off to a late start, should have been an omen."

Plussat: "Flight went well."
Miinukset: "Frankfurt airport is large and complex. Takes some effort to negotiate from one flight to another."

Plussat: "Large leg room"
Miinukset: "Flight late missed connection flight for me. TV on arm, too small too close difficult to rewind had to shut down during descent while seatback TVs were still allowed to play"

Plussat: "Leg room and the chairs were great."

Plussat: "My mom loved the hospitality of the crew and their professionalism. Lufthansa is the best..."
Miinukset: "The total flight was 17 hours. They can improve on the timeline."

Plussat: "Lufthansa crew is the best"

Plussat: "It was a smooth ride overall, the staff was comfort us."
Miinukset: "The food was terrible is like each year the value goes down."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Free coffeeandjuice; on time and nothing to complain about"

Plussat: "Service was very good."
Miinukset: "Pasta was so so."

Plussat: "Flight was fine."

Plussat: "WOW. SO much food and services. Lots!! Best flight ever."
Miinukset: "Some staff sound a little rude sometimes. And stressed."

Plussat: "Food was good."
Miinukset: "I'm very uncomfortable when I don't have clear access to the aisle. I asked the gate agent if she had any aisle seats available and she said no. So I asked if there were any upgrade seats available and she said yes for 300 Euros. They were actually three-quarters of the way boarded when I ask a question so realistically they wouldn't have sold that seat. But they refused give it away. So they're more interested in making money then making a customer comfortable."

Miinukset: "Frankfurt Airport--is head and shoulders the worst airport in the World. We will not be flying there again. Some dumbass at the airport thought it smart to remove the push carts. Took us one hour to get from our arrival gate to our new departure gate...horrible. They need to build a new airport. Frankfurt is horrible....we will never fly there again."

Plussat: "Pleasant and short"
Miinukset: "All fine"

Plussat: "Everything ran smoothly- no delays."
Miinukset: "Legroom"

Miinukset: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Plussat: "They vere OK!"
Miinukset: "Food and drinks!"

Plussat: "Seat was very comfortable. Crew was great."

Plussat: "Nothing"
Miinukset: "Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits"

Plussat: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Miinukset: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

Plussat: "The crew was great!"
Miinukset: "I don't like the movie options. Some are quite sexual and can be seen around the plane."

Miinukset: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

Plussat: "Rude inconsiderate staff. Terrible plane"
Miinukset: "Everything"

Miinukset: "Good"

Plussat: "Space, happy vibes, clean"
Miinukset: "Nothing it was super"

Plussat: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Miinukset: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Plussat: "Efficient timely."

Miinukset: "Free wifi"

Plussat: "Everything"
Miinukset: "Everything"

Plussat: "Nothing at all."
Miinukset: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Plussat: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Miinukset: "late flight once again"

Miinukset: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Plussat: "Very good drink service (one cold and one hot drink)"

Plussat: "Overall it was a good trip and staff was helpful."

Miinukset: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Plussat: "Got stuck in Vienna with very poor service"

Miinukset: "Difficulty getting to flight"

Miinukset: "See red comment above."

Plussat: "Not much!"
Miinukset: "No one available nor willing to help with checking process. Told to just try the checking machines."

Miinukset: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."

Plussat: "Friendly staff, on time flight. Nice refreshments"

Plussat: "Nothing special."
Miinukset: "Limited meal choices (I flew business class). It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls."

Plussat: "too short to tell."
Miinukset: "Not applicable"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Miinukset: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."

Plussat: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Plussat: "I loved the music while boarding the plane. All staff members were very nice."

Miinukset: "Food I think getting worse."

Miinukset: "Both flights were delayed. Food selection was poor."

Miinukset: "The flight was delayed and I lost my luggage."

Miinukset: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."

Plussat: "All was great"
Miinukset: "except we could not do an online check-in"

Plussat: "Plenty of food and drinks, pleasant crew"

Plussat: "Punctuality and amenities on boatd"

Plussat: "Would fly with them anytime."

Plussat: "So I had to fly to Munich, and rather than flying direct on terrible United, I took a connecting flight via Vienna. Flight was full yet still departed on time and even arrived early. The seat was comfortable and flight went very smoothly. Food served on board was perfectly edible. Disembarking also went without problems. The flight staff even accommodated the requests of a particularly nasty Russian family seated behind me even though they were total jerks. I was very impressed with their professionalism."
Miinukset: "Nothing. I will make a point of trying to fly via Vienna in the future. Airport is very pleasant and well run."

Plussat: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Plussat: "that everything was in order - alles in ordnung, without much fuss."
Miinukset: "the passenegers - too much farting"

Miinukset: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."

Miinukset: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Plussat: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Miinukset: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

Plussat: "Crew was very friendly and helpful"
Miinukset: "Should have more movie choices"

Miinukset: "Sarted 90 minutes late because there was no crew available for this flight. In the cabin we later learned that they had to keep their legal rest times. The issue I have, why was there no information as soon as this issue became clear ... lets say the evening before the flight?Why make everyone arrive at 5am at an airport if you know 12 hours earlier there will be a 90 minute delay?"

Plussat: "Cordial staff, on time flight, and tasty meals."

Miinukset: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Plussat: "Very nice airplane and pleasant crew"

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plussat: "Flight was on time."
Miinukset: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Plussat: "The crew."
Miinukset: "The time between flights."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Fast boarding"
Miinukset: "Slow in refuelling, got us delayed for 40-"

Plussat: "Reasonable space in economy class seats"
Miinukset: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Miinukset: "Doesn't"

Plussat: "Pleasant flight"
Miinukset: "We were delayed & missed our connection"

Plussat: "the drinks"
Miinukset: "seat reservation. having to pay for luggage...."

Plussat: "Service is awesome. Food is great."
Miinukset: "People with short connection are affected by the 15 to 25 minutes delay."

Miinukset: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Miinukset: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plussat: "Crew was nice and friendly"
Miinukset: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Plussat: "yes"
Miinukset: "not really"

Miinukset: "Turn the lights on early making it hard to sleep"

Plussat: "Everything OK"

Miinukset: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Plussat: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"

Plussat: "Efficient crew"
Miinukset: "Long, slow line at check in. Not many new movies or tv shows"

Plussat: "Nice flight ...was comfortable travel ...good food.Thanks"
Miinukset: "No such things"

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plussat: "Easy to board and easy flight."

Plussat: "Professional crew. Good boarding."
Miinukset: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Miinukset: "Flight was cancelled."

Plussat: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Plussat: "Nothing"
Miinukset: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plussat: "Flight crew was fine. Food was good."
Miinukset: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Plussat: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Miinukset: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plussat: "The food and the punctuality"
Miinukset: "The technology in interteiment is not touch screen"

Miinukset: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Plussat: "Short-hop flight, fit for purpose."

Miinukset: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plussat: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Miinukset: "Nothing!"

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Miinukset: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Miinukset: "Service"

Plussat: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Miinukset: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Plussat: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Miinukset: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Plussat: "Flight attendants tried their best given what they had to work with."
Miinukset: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Plussat: "Friendliest economy class service I've ever encountered."

Plussat: "La ponctualité."
Miinukset: "Variété des boissons proposées."

Miinukset: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Miinukset: "food"

Plussat: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Miinukset: "N/A"

Miinukset: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Plussat: "The crew"
Miinukset: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Plussat: "Entertainment programs"
Miinukset: "New variety of food"

Plussat: "The crew was terrific."

Plussat: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Plussat: "Incredible staff. Super polite"

Miinukset: "Entertainment worked sporadically"

Miinukset: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Plussat: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Miinukset: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Miinukset: "Really hard to get boarding passes online"

Plussat: "Crew was very friendly and seat in KQ is super comfortable in Business."

Miinukset: "The craft is a bit old. Harsh landing."

Miinukset: "No entertainment facilities"

Plussat: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Miinukset: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Plussat: "The airplane"
Miinukset: "Nothing"

Miinukset: "Better in flight entertainment"

Plussat: "Crew was friendly and attentive but hard to understand"
Miinukset: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Miinukset: "Arrived 5 hours late"

Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Miinukset: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Miinukset: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Plussat: "Not much but the staff"
Miinukset: "No room, boarding was slow, zero bag or legroom"

Plussat: "The cabin crew was super patient and accommodating of the passengers."
Miinukset: "Cramped quarters"

Miinukset: "Flight was delayed by 1h30min, so we arrived very late"

Plussat: "If the flight would have leave in time we would receive our luggage in time"

Plussat: "Comfortable, hospitality and wonderful service"

Plussat: "Boarding was on time"
Miinukset: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Plussat: "Flight was smooth"
Miinukset: "Food"

Plussat: "The space and the people"
Miinukset: "Nothing"

Plussat: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Plussat: "Punctual, great food in Premium Economy, friendly crew."
Miinukset: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Plussat: "It was Amazing staff helpfull and fresh.. love it"
Miinukset: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plussat: "Boarding and punctuality."
Miinukset: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Plussat: "All of the crew were friendly and the flight was on time."
Miinukset: "No problems"

Plussat: "the Airline"
Miinukset: "The Airport, Security, Boarder control."

Plussat: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Plussat: "Great people"
Miinukset: "It was an hour late"

Plussat: "Great crew"
Miinukset: "Food could be a bit better. White bread is unhealthy."

Plussat: "That it was a night flight"
Miinukset: "No airconditioning, no food choice, no space."

Plussat: "Airplane staff were good"

Plussat: "Cheap aircraft, not even headsets"
Miinukset: "Dirty aircraft, I expect more when I pay a lot"

Miinukset: "Food and coffee were cold. Service on AF is getting worse."

Plussat: "The flight was good overall. Friendly crew good attention."
Miinukset: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."

Plussat: "I like the service of AF"

Plussat: "It was as expected."
Miinukset: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Plussat: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Miinukset: "One bag did not arrive in Toronto, apparently delayed in Paris."