Etsi halvat lennot reitille Omaha $[7232-Helsinkiin

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "connection information very poor"

Plussat: "The attendants were constantly providing services to the passengers."

Plussat: "- Good entertainment - Boarding on time"
Miinukset: "- Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing"

Plussat: "The crew was amazing but delays upto 2 hrs"
Miinukset: "Nothing as not in control"

Plussat: "Efficient friendly service."
Miinukset: "We were economy so no food was provided, as expected so cannot rate. No entertainment was offered either."

Plussat: "For a middle seat, it wasn’t bad"
Miinukset: "The seat I selected was changed. I selected 45C and was assigned 54 E Upon check-in. Why? An aisle seat vs middle seat when I paid full faire is unacceptable. Also it was not made clear that I would have had to pay to check luggage. $120??!!!! I always carry on and this could have been easily avoided by not bringing gifts. Again, $120?!!!!! On top of an $1100 flight? You have to be kidding me."

Miinukset: "I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!"

Plussat: "Efficient"
Miinukset: "Difficult to find check in at Copenhagen airport"

Plussat: "No problems. I was satisfied"

Plussat: "Newer plane with comfortable seat for coach. I liked the two-four-two seating arrangement. The direct flight to my destination was a plus."
Miinukset: "Nothing was negative."

Plussat: "Plane seemed new and modern. Friendly staff, attentive."
Miinukset: "Only one side of my headphones worked, seats not very comfortable."

Miinukset: "Tiny, hard, uncomfortable seats and cramped conditions, just about the worst 8 hours in my life"

Miinukset: "We arrived late in Copenhagen and I had 20 minutes to catch my connecting flight. Even though I was checked-in for the Copenhagen to Athens flight it left without me. I was then transferred through Prague to get to Athens and again missed my connecting flight through there. Now I am stuck in Prague looking for a flight to Athens and most likely will miss my next flight from Athens to Karpathos and will again be stuck in Athens because there are no flights out to Karpathos until 19 of May, 3days from now. I was physically in the Copenhagen airport and could have made that flight, I feel that since I was already checked in they should have waited for me and allowed me to board. Now I will Be missing work!"

Miinukset: "No food or even water"

Miinukset: "It was exceptionally on time. Very informative captain without being chatty. Crew was efficient but not very friendly. Food was tasty and sufficient."

Plussat: "The water bottles, pillow, and earbuds were on the seats."
Miinukset: "The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying."

Miinukset: "Only one free soda. Beer and wine for a fee."

Plussat: "Comfortable seats in economy..... SAS did wait for us to board the plane (allowed us to make the final connection Copenhagen to DC), Thanks,,,,,"
Miinukset: "Our bags did not make the connection. Lost a camera with vacation photos (Canon - Elph - black color with a card full of vacation photos.) Sad.... :-("

Plussat: "Only that it was the shorter part of the trip."
Miinukset: "Seat was tight and did not recline at all. Back was killing me. Flight attendants came across as rude the way they spoke to the people. No entertainment at all. Not even water was offered."

Plussat: "Two complimentary meals in addition to complimentary blankets was very nice. Dimming the lights for sleeping was also nice."
Miinukset: "They did not enforce the boarding of the back of the plane after first and business class, as a person sitting in the back of the plane it was a horrible boarding experience. Should also board less rows at a time from back to front. Even though the lights were dimmed I couldn't actually sleep, since the lights were turned back on too often to try to pass out breakfast less than 4 hours after we just had dinner."

Plussat: "The airline staff were super efficient and kind."
Miinukset: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."

Miinukset: "I didn't get any veg options for my dinner at all"

Plussat: "There was nothing positive in this experience. Oh, the flight was safe and no one was injured?"
Miinukset: "Charged for checked bag on international flight. Late departure. Only food was a small cup of water on a 3+ hour, lunch time flight -- not even a bag of pretzels. Late arrival with short connection and flight attendant directed us to wrong gate. When we reached final destination, only one of two checked bags showed up."

Plussat: "Nothing"
Miinukset: "Tried THREE hours to get a phone picked up to cancel my flight the day before this scheduled flight. My friends booked with Expedia the exact itinerary and were able to reach a human and we're told that SAS always reimburses for cancellations. I finally emailed vayamas/kayak to cancel and 5 days later received a reply that there was no cancellation refund. Apparently Kayak provides a no communication/no refund policy. My travel companion had the opposite experience with Expedia."

Plussat: "Comfy seats. Good good service. Great video options."
Miinukset: "SAS staff seems sort of cold and cranky."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."

Miinukset: "Not water for children."

Plussat: "Everything was on time!"

Miinukset: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "No problems, great crew, easy check in and on time!"

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Miinukset: "Discovered that I would have to pay 70 euro for my bag check-in. Not fun at all."

Miinukset: "I was charged 500 DKK (about $80) to check a single suitcase. I was assuming an allowance of one bag on an international flight - I guess I should have read the fine print. What was most annoying though is the fact that the bag didn't even make it to destination (on a direct flight, this is hard to accept)."

Miinukset: "I didn't not like the fact that I had to wait too long about 9hrs in Copenhagen. The intial transit time was about 3hrs but the flight schedule was changed resulting to about 9hrs wait at the airport. Thanks to the Service representative I was given 100 Denmark money for food. I was very tired and the 9hrs wait didn't help. Overall, the Service was good. Maybe this was a one off but I wish I knew. I was going to get some rest in a holtel."

Plussat: "Introduce meals even to economy class"

Plussat: "Great food, smooth trip"
Miinukset: "Could use bigger movie selection"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Flight was Ok"
Miinukset: "Left till last to board flight. Case taken from me. Asked continually when I wld be taken as I am 83 and recovering from major operation. Told 45 minutes before flight but was taken 10 minutes ahead. Rush has left me very upset."

Plussat: "Good, comfortable plane and friendly crew."
Miinukset: "The food was mediocre."

Plussat: "Same as above"
Miinukset: "It's extremely difficult to catch the connecting flight to San Francisco in 45 minutes"

Miinukset: "The fight was cancelled due to the on-going Swedish pilot strike."

Plussat: "On time bags made connection"

Plussat: "Economy seats were roomy. Crew very nice and attentive."

Plussat: "Everything went as planned, good terminal for connecting flights"

Plussat: "Boarding & deplaning in Copenhagen and Amsterdam was great - fast & efficient, if not a bit chaotic. Good mix of movies to choose from during the flight, and the in-flight internet was fast and stable."
Miinukset: "The crew on the Chicago/Copenhagen legs were rude and curt. Food was horrible. The dates on our entres indicated that the meal was packed 10 months prior! The snack cakes that came with the meal were sickly sweet. The salads on both legs had brown leaves."