Etsi halvat lennot reitille Ontario $[81-Suomeen

Plussat: "Crew was great!"

Plussat: "Better food"

Plussat: "Crew great....moved passengers around near us for Covid related separation."
Miinukset: "Cramped.....too many seats in too small of a plane....I'm 6ft / 190 lbs"

Plussat: "The seat was comfortable. Snacks were good. Inflight entertainment was amazing. Boarding was smooth."
Miinukset: "Nothing it was perfect"

Plussat: "The flight attendants have so much patience, it’s amazing. Because passengers are idiots."
Miinukset: "Do you really need to charge every person to pick their seat?"

Miinukset: "No wifi"

Plussat: "live tv, watched the formula one race"
Miinukset: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Plussat: "Amazing crew"

Miinukset: "Smooth on time flight"

Plussat: "The crew was amazing"
Miinukset: "Ran over 2 hours late with no explanation"

Plussat: "The free upgrade"

Plussat: "Crew was kind"
Miinukset: "No delays"

Miinukset: "If there could have been some sort of service at DTW to take customers to the gate of their connecting flight, for cases of really short time window of course, it’d be extremely helpful."

Plussat: "Quick boarding process"
Miinukset: "Wifi stopped working halfway"

Plussat: "During the wait the monitors were turned on and we were able to watch movies"
Miinukset: "Flight got delayed in Atlanta we’re sitting on the plane for about an hour, We didn’t get offer anything during that time."

Miinukset: "Flight Delayed > Pilot on Connecting Flight"

Plussat: "Friendly service, smooth flight"
Miinukset: "Some seats were double booked, which was not realized until the plane was fully boarded, which caused very late departure, which almost caused us to miss our connection in Paris. Also the bathroom became a mess - slow to restock toilet paper, etc."

Plussat: "Clean new plane. Very nice"
Miinukset: "Nothing."

Plussat: "boarding the plane was simple and easy, and the flight crew, what I saw of them were friendly and attentive to first class only."
Miinukset: "another boarding passenger had to explain that I was in his seat, because the lockers/overhead bin for my row was over his row making seating confusing. the cabin seats were so close to each other that a normal sized person could not sit without elbowing the person next to him or her."

Plussat: "The flight was delay 3:45 and no compensation!!!!"
Miinukset: "The worst The flight was delay and no compensation!!!! 3:45"

Plussat: "An updated 717. A bit better"
Miinukset: "717"

Miinukset: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Plussat: "No issues with the flight. All went as planned."

Plussat: "Never got ticket or email or booking number. Called my bank they said charge still pending. I asked if they could cancel. Bank said yes. Told them to cancel and rebooked throught Delta website. Got eticet. But charge was not cancelled. At airport I had 2 tickets. Working with bank. Today gate agent gave me 1st ticket number. Used Kayak and delt never had this issue. Email not changed or misspelled."
Miinukset: "No eticket or booking number recieved."

Plussat: "Nice big plane."

Miinukset: "I never received anything about my booking. I went the airport Wednesday morning not knowing if I’d actually fly out. I only had on my Kayak app a trip itinerary. Thankfully I did. In Atlanta I added my Skymiles # to my trip. Upon arrival in Mexico I rec’d a push from Delta about my trip with my Record Locator. Flying home was to depart at 8am. When I rec’d my boarding pass it stated 8:55am. While waiting at my gate Delta sent me a text at 7:30am that my flight would be leaving at 8am. That confused me. Needless to say I was suppose to arrive CVG at 3:49pm, but instead was booked on a flight departing Atlanta at 4:30pm. Plans at home had to changed for Friday evening as I was not arriving at mid-afternoon. Needless to say I’ll probably not book thru Kayak anymore."

Plussat: "Efficient boarding"

Plussat: "Beautiful new plane with large overhead storage, comforable seats and moveable aisle armrest."

Plussat: "Nothing at all."
Miinukset: "The fact that this is the second time I’ve been stranded at my layover city without a flight out. Also, the second time I had to rent a one way car and drive through the night to make my morning meeting. United is the worst."

Plussat: "The flight was barely half full so we were able to spread out and I was able to enjoy an exit row seat with no neighbors."
Miinukset: "The seats are still narrow even in comfort class and I’m 5’11” 175lbs so by no means overweight."

Plussat: "Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice"

Plussat: "Crew was friendly and helpful"
Miinukset: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."

Miinukset: "For the second consecutive Delta flight, one at LGA, one at JFK, (it’s never happened on any other airline) TSA pre-check was closed and over a dozen agents trying to upsell the CLEAR program were working hard to get people to spend $175 not to wait in the resulting one hour long line."

Miinukset: "The person next to me was taking up half of my seat."

Plussat: "Boarding was easy, flights on time Wi-Fi available (although I didn't use it)"
Miinukset: "Seats rather crowded in coach, small plane so it was also a bit noisy"

Miinukset: "Time to bring in dual class flights!"

Plussat: "Inflight free texting everywhere that wasn't China, decent food, funny crew (I liked the mix of American and Chinese)"

Plussat: "I like the fact that I was issued a credit for my flight. It was booked in error and had to be cancelled."
Miinukset: "I don't know how to use my credit."

Plussat: "Let on time and arrived 30 mins EARLY."
Miinukset: "Had to pay for meal despite length if flight."

Plussat: "Stewardess named "Mel.""
Miinukset: "Paid for upgraded seat to "Comfort" for both of us. Bank account was charged for both. Got to gate and only one of us was upgraded. Gate agents said there was nothing hey could do, and that I had to call customer service. Nothing, in person. Terrible"

Plussat: "There were only two lines. The economy line took so long because there were many passengers checking in their fish catch boxes. So those of us with only one baggage were lumped with them. There was no option to tag your own bag if you alr day checked in, as it was the same checking and bag drop line."
Miinukset: "If we were standing in line for a long time, I hope they can increase the number of counters. They can also dispense with the nonsense chitchat. It's not needed, just move it along. The roving staff should to remind those next in line to prepare their documents, it seems the lady at the counter had to ask for photo ID every time!"

Plussat: "It was on time."
Miinukset: "The plane was dirty and there was a lot of trash around my seat."

Plussat: "Good for an economy flight"
Miinukset: "Too long"

Plussat: "New Plane - super roomy great selections of movies to watch for free on the TV!"

Plussat: "The flight attendants were very friendly"

Miinukset: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."

Miinukset: "1- 2 hour delay in Atlanta, 2- Missed my RJA international connection from JFK, 3- My luggage was not delivered to me by Delta in New York. 4- Had to spend one night in a NY hotel, and pay $185 for it, and I was told that Delta doesn't pay for the hotel because the delay was caused by New York Air Traffic Control. 5- After Delta re-booked me on Air France the next day, I made it to Amman, Jordan a day late without my luggage; which arrived another day late."

Plussat: "They did give us the Dane snacks the first class passengers got."
Miinukset: "Zero additional leg room in this supposed comfort seat. The seat was very narrow and there was absolutely no additional leg room on the flight. I'm tall, so that's what I pay for when I book these flights and none was provided."

Plussat: "Great cup of coffee, and some real lookers that were easy on the eyes :) on this flight. For an early morning flight this is always important. This was a connecting flight."

Miinukset: "Great airline. Clean, friendly staff good food and entertainment."

Plussat: "Seats were ok. Crew was friendly, attentive and communicative."
Miinukset: "Not much in terms of entertainment"

Plussat: "Crew were nice"
Miinukset: "No WiFi, no outlets and tiny screens. This plane had to be 20 years old. Embarrassing that BA hasn’t updated this plane with the simplest things. For a daytime flight over the Atlantic, I could get no work done at all."

Plussat: "Crew was good. Cramped seating as usual."
Miinukset: "Extra seat leg and knee room like 4 more inches would make all the difference in the world."

Miinukset: "We cancelled this trip months ago, and I didn't book it through Kayak. I don't understand why I've been getting these communications!"

Plussat: "Original timing"
Miinukset: "Boarding was a chaotic affair. Landed late but no mention of apology. Disappointed."

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "Flight attendants were excellent and very pleasant."
Miinukset: "2nd serving of food was not good."

Plussat: "Snacks or water had to be purchased No in flight entertainment Crew not so nice"

Plussat: "It was a quick boarding process and a quick flight! We were early!"
Miinukset: "I didn’t get any snacks, and no entertainment."

Plussat: "British Air reps took us through security and to the gate for boarding which was most appreciated after our check-in. Once on the plane the flight was great and the crew helpful. I wheel chair was waiting for us when we landed in London."
Miinukset: "We were told to check in at terminal 2A to British Air for our flight. BA was on the lower floor almost in terminal 2B and there were no signs indicating where we were to find their check-in. When we checked in they initially had no record of our continuing flight on Virgin Atlantic to the US. They checked our bags through to the US but could not give us boarding cards for the 2nd leg of our flight on Virgin."

Plussat: "Fruebdjf, courteous and good food."
Miinukset: "Nothing!"

Plussat: "Crew and seat comfort."
Miinukset: "No entertainment, not even available if you paid."

Plussat: "I like everything."

Miinukset: "Service level and carelessness of the crew"

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Miinukset: "I noticed that a rubber beading of a sliding part of the left wing was worn out and was waving with the wind. I feel this should be fixed immediately for our safety."

Plussat: "Nothing"
Miinukset: "Flight was cancelled with no notice.or explanation Stuck at Heathrow no alternatives available. We are a party of 7 3 young children and 1 disabled passenger . Now one of us flys tomorrow via Madrid, and palma before mahon. All others fly Sunday via Barcelona. Hol ruined disgrace"

Plussat: "The boarding and crew were fine."
Miinukset: "I did not like the lack of complementary coffee or other drink for a two hour flight, especially at that time of the morning. Coffee was available, but only for a price, as were other food items. This was unexpected and certainly not appreciated."

Plussat: "Ground staff were excellent, the comfort was acceptable."
Miinukset: "Entertainment was mediocre, and absence of WiFi on air was disappointing. Not being able to eat food of your choice in business class because it ran out, is not acceptable. Crew were indifferent"

Plussat: "Plane was on time and crew were friendly"
Miinukset: "The screens on this plane are old and tired and the touchscreen is also dated and clumsy. The food was unappealingly average. I saw many of the cream cheese breakfast rolls discarded in the crew trash collection including my own."

Plussat: "Crew happy and engaging, terminal 5 remains a very place to spend an hour or two."
Miinukset: "BA’s slide into low cost territory irks but less and less. People seem to accept buying food and rinks now and the mood always seems remarkably happy!"

Plussat: "Boarding went fast."
Miinukset: "Too tight, not possible to sleep a little bit."

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "Pleasant staff, trying to put a brave face on standards they know are slipping"
Miinukset: "No breakfast, no snacks, tired seats, poor entertainment , dreadful food (and I LOVE airline food!)"

Miinukset: "Very big delay!!!"

Plussat: "Flight was smooth and on time. Good flying the 777. Lots of open seats in a not so full flight. The food was good for economy class and the flight attendants very attentive and looking for ways to serve."
Miinukset: "The arm rests of the seating would not fold all the way up to allow me to spread to the 2 empty seats next to me. I laid across all 3 seats and tried to sleep, however had the armrest jammed into my back and legs. Also, it took too long for the cabin crew to get the passengers convinced to close the window shades, so the cabin was brightly lit for the entire flight."

Plussat: "The flight was pretty standard in most ways, nothing too great/too bad."
Miinukset: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."

Plussat: "Hillary Swank happened to be on our flight..."
Miinukset: "Like all of the flights we had with British Airways, it was delayed. Flight delays happen all of the time but the real issue was that there was very little information shared with us as to why, how long, etc. We ended up sitting on the tarmac for more than an hour without so much as an offer of water by the crew. When we did get into the air, it took the crew a full hour to reach all of the rows with refreshments, none of which (including water) were complimentary."

Plussat: "Great Crew, fast boarding, very accommodating"

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "Flight arrived early at destination. Movie and TV options were. good. Crew was fine."
Miinukset: "Ran out of dinner options early. Screen for entertainment was small. Boarding area in London is away from bathrooms and shops so once you are screened in, you're trapped until boarding."

Plussat: "First international flight. In flight entertainment was fantastic, plenty of new movie titles to view along with music, all complimentary. Staff was hospitable and frequently came by to reduce lighting and offer food and refreshments. I’m about 6’3” so my only complaint was no room in the middle seat but otherwise it was ok. I made it work."
Miinukset: "Not enough room between the rows for me to adequately stretch my legs out."

Miinukset: "Disorg"

Plussat: "All was good"
Miinukset: "Nothing"

Plussat: "Comfortable and on time. We didn't have any food or entertainment so can't rate for them."

Plussat: "Staff were pleasant and efficient"
Miinukset: "Seat v uncomfortable, flight was v late leaving plus turbulence made it unpleasant."

Plussat: "Nothing really exceptional"
Miinukset: "Flying frequently with Emirates and Saudia rises your standards! seats, privacy, food, service on British airways are way behined!"

Plussat: "Many entertainment options, food was tasty."
Miinukset: "Movie options were not new releases"

Plussat: "Everything! Best airline ever."

Miinukset: "Huge disappointment - food was inedible and on our connection we had to pay even for water. Huge drop in service and I've flown BA for years."

Plussat: "Friendly and caring crew."
Miinukset: "Food not so good....but it is more due to my taste for food."

Plussat: "Impressive airplane at first sight when boarding."
Miinukset: "Blankets were a little bit dirty. Screen was very small compared to other air crafts. Food was... British. So it was OK. Crew could have been better."

Miinukset: "No seats in gate area. Had to line up in the hall. Manchester terminal 3 is a dump."

Miinukset: "I tried to reserve my seat and do a 24 hr advance check-in - no luck. I was in the airport in Munich at 9am, could not get a boarding pass for the London-Boston leg and asked to have an isle seat reserved - no such luck!! I was squeezed in on a window seat in a row of 3. Try to get up when the 2 people in your row are deep asleep! I was disappointed that they did not honor my request, which was made online and supposedly held in the booking system. Heathrow is another story - terrible airport, no decent food. Oh, and BA even charges for water on the European flights. How low can you go?"

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Plussat: "it was on time"
Miinukset: "I got food poisoning from the dinner, chose the spaghetti and started feeling ill almost immediately. I am still sick, truly awful experience."

Plussat: "Got there in one piece."
Miinukset: "Nothing."

Plussat: "Frequent beverage service and decent food. My wife and I enjoyed catching up on several movies that we otherwise had ignored."
Miinukset: "Heathrow Airport is a horrible mess. It seems our soft shell carry-on luggage that fit fine above us on our previous British airways flight was now too large and had to be check. This bothered me greatly as multiple individuals with hard shell carry-on luggage rolled by without so much as a word. It appeared that whomever decided the seating arrangements was drunk. All of our previous flights my wife and I were seated next to each other. This flight we were seated in two different rows. After several trades (I think four) we were able to sit next to each other. I had attempted 24 hours prior to the flight to select our seats but was unable to do this without paying $50."

Miinukset: "They claim to be cleaning these planes but I find that hard to believe when there is Gum on the window sill. We were also delayed quite a bit in the boarding process. Also I would imagine that during Covid-19 these companies would do a better job of not overbooking flights but all of my flights with American this past weekend were overbooked. Which delayed us even longer as they searched for volunteers to adjust their flights. In today's age of technology the idea that they are still overbooking planes makes no sense to me in the slightest. I will be walking, driving or taking a boat before I fly American Airlines again."

Plussat: "The crew was awesome and boarding was quick"

Miinukset: "MIA is the worst airport with American Airlines. Had to exit and recheck our bags and everything. Led to us misplacing our duty free thru security. Absolutely will not be flying AA again, or visiting MIA."

Plussat: "Crew was very accommodating but all three of us passengers were very close together, Thank goodness we were all considerate of the other."
Miinukset: ", Thank goodness we were all considerate of the other.Just need a little more elbow room for a comfortable flight."

Miinukset: "Delay of 1 h at Philadelphia to Syracuse !!"

Miinukset: "INTERNET is difficult to figure out in these AA flights"

Plussat: "We finally got here."
Miinukset: "Communication about the delay , which gate we were leaving from, having an entertainment system that worked (they said I could use my device with the app downloaded, but it did not work, I kept getting an error)."

Plussat: "Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly"
Miinukset: "It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again."

Miinukset: "4 hour delay for no reason! I’m never flying with American Airlines again!"

Miinukset: "Gate change and delay in boarding. Delayed landing and made connecting flight difficult"

Miinukset: "It ridiculous how small the seats and aisles are. It not fun flying any more"

Miinukset: "Beverages"

Miinukset: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."

Plussat: "Quick flight. Took longer boarding than air time!"

Plussat: "Must wider seats on this aircraft"
Miinukset: "Inflight monitor broken"

Plussat: "It was a quick flight! The crew was nice & the landing went smothly!"
Miinukset: "It was a full plane!"

Plussat: "Friendly staff and helpful"
Miinukset: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."

Plussat: "great"

Miinukset: "On time"

Plussat: "The flight was on time. It was smooth and we had absolutely no problems"

Miinukset: "Delayed several hours. Poor communication."

Plussat: "I like the in-flight attendants as they are courteous even though it was late night flight. I cannot complain at all."
Miinukset: "Gate agent refused to try to put my 9-year-old son to sit next to me. She said "It's full flight" right out of the bat. Well, even if that's the fact of the matter, at least, be kind in responding to customer's inquiry. My son was seated across the isle, same row, but in reality the row was not even straight. And as a little boy, he cannot sleep straight and he has to lean to a stranger's shoulder? Thankfully I got a nice gent who should have sat next to him who were so kind to exchange seat with me. It's all in the attitude.... hopefully my attitude is not as bad :-) But maybe the gate agent was so tired for it was the last flight from ONT, at 1 AM. Bless her heart! Thank you though for your help to get the plane leave on time.!"

Plussat: "We arrived safely."
Miinukset: "I don’t like having to pay for luggage or upgraded seats, WiFi. All money makers. Wish every airline could be like southwest."

Plussat: "The staff at Ontario International was very helpful."
Miinukset: "No real complaint of the flight or staff. Next time I will upgrade my seating."

Plussat: "Liked the plane which looks new and the entreteinment was good too"
Miinukset: "Didn’t like the crew wasn’t nice and the snacks are always terrible"

Plussat: "Everyone was courteous and professional"

Miinukset: "Everything was great"

Plussat: "Nothing"
Miinukset: "It got delayed and delayed, cancelled and re-routed and delayed two more time. I have yet to make it to Knoxville."

Plussat: "Nice and clean and seats were comfy"
Miinukset: "No outlet to charge devices"

Plussat: "Flight was delayed an hour in LAX due to mechanical issues. Entertainment system was great."
Miinukset: "Flight Delay"

Plussat: "Great movie selection, food was good and crew was amazing"

Plussat: "Food was okay. Luckily plenty of wine to get through 8 hours on this horrible plane."
Miinukset: "No individual video screens. Also our audio did not work ( true of most of one side of plane) so we could not even watch movie on the TINY overhead screen. Reading lights also did not work. We had no options to pass the time for an eight hour flight. The crew was unconcerned about the problem. They seemed grumpy!! This plane should not be used for long haul flights."

Plussat: "extra leg room but I had to pay for it"
Miinukset: "Stewardesses are rude. Didn't like that they advertised over the loudspeaker for credit card offers."

Plussat: "The staff did their best to compensate for the 4 1/2 hour departure delay, getting us Panera sandwiches and snacks."
Miinukset: "The 4 1/2 hour departure delay"

Miinukset: "The plane never cooled off for the entire flight"

Miinukset: "FLIGHT DELAYED 3 hours, miserable uncomfortable plane- awful wines (grape juice) and not entertainment in flight-"

Plussat: "Safe flight"
Miinukset: "Flight delayed more than one hour. Poor communications by pilots. No recognition by any crew members that it was Father's Day!!!"

Plussat: "Kind and courteous crew. Soft blanket for free."
Miinukset: "The seats were old and uncomfortable. There was no internet. There was no power for electronics. There was only one movie option (terrible selection) and the screens were spaced out so far I couldn't have seen it anyway. All of this would have been ok for a short flight but for an overseas flight it was the worst I've experienced."

Plussat: "1st Class cabin was comfortable but below business class product of most premium competitors from Asia and the Middle East"
Miinukset: "Flight was delayed 5 times for 6 and a half hours in total. Poor communication from the airline. Had they been honest and up-front about the delay I could have been re-booked on another flight. This delay caused me to miss an important factory meeting and will require another trip to Asia sooner than originally planned."

Plussat: "Everything was great to me"
Miinukset: "The flight was packed"

Plussat: "New plane, big TV screens at each chair, got a nice emergency row seat."
Miinukset: "Ground delayed for two hours, somewhat uncomfortable seat, one of our "emergency row" seats we paid for wasn't actually an emergency row."

Plussat: "Everything went more smoothly this time than on our way to Phoenix. Even though the airport was quite crowded they had enough staff to get us through baggage check fairly quickly. They flight was smooth."
Miinukset: "No problems on this leg of the trip."

Plussat: "Nice new seats"
Miinukset: "Crew came by once with drinks, never came back through with food/snacks. Never came through with water, as they usually do later in this flight. They spent most of the time chatting in the galley."

Plussat: "American did a good job. DFW concourse was ice cold and the speaker system was terrible could not understand a word she said. Very obvious DFW is outdated and tired airport."

Plussat: "Delayed"

Plussat: "Cabin crew (one person) was courteous and professional, but definitely in charge."
Miinukset: "AA has the same shuttle problem at DCA."

Plussat: "Boarding was easy and i had a great seat."
Miinukset: "It wasnt a long flight so there was no entertainment and minimal food."

Plussat: "The seats were very comfortable"
Miinukset: "Just wish the bag checked staff would've been more polite"

Plussat: "Entertainment only"
Miinukset: "Cancelled flight and inconvenience was miserable. Unacceptable service from American Airlines, and consistent with others have experienced as well. Will not travel with AA again."

Plussat: "In an attempt to cover their failing fleet that caused a cancellation, they did provide taxi fare to another airport and food."
Miinukset: "After a cancelled flight sent me to a much larger airport, they did not have the staff to man the flight for 3 hours. I will not make this mistake of flying AA again."

Plussat: "I was asleep."
Miinukset: "The seats were very cramped."

Plussat: "The entertainment is amazing. Did not expect it. Just download the UA app and it is connected to your device"
Miinukset: "Not their fault but we were detailed total of 3 hrs from Ontario to SFO and SFO to HNL due to aie traffiv in SFO. They handled it well"

Plussat: "Have seatback TV and arrived on-time"
Miinukset: "Sitting in window seat"

Plussat: "The crew was so polite and helpful."
Miinukset: "Nothing could be improved for this short flight!"

Plussat: "Fast boarding in good order"

Miinukset: "flight was delayed. tug car didn’t work"

Plussat: "We were on time and the flights were excellent. Liked the way the pilot and the crew interacted"

Miinukset: "Arrival time was delayed 2 hours and my itinerary fell apart. United could not assist me. I bought a ticket from Alaska Airlines from a different airport.to JFK."

Plussat: "Ontario airport is so easy and convenient"

Plussat: "Flight attendants tried but could not change situation"
Miinukset: "I losr one of two days- moving furniture Have to stay up another night to getready"

Plussat: "Easy, convenient and everyone is nice and accommodating. We always get to SFO under an hour"

Plussat: "Crew was helpful and friendly."
Miinukset: "Flight got delayed and almost missed my connection."

Plussat: "The fact that I got fully refunded, even though I still lost out on $500+."
Miinukset: "My flight was supposed to leave at 12, and all that Kept happening was me receiving text messages about delays pushing my departure time back to 5:35pm. I missed a big birthday event I was throwing for my class that I teach, lost out on money spent for the event and missed out on all the memories made that night. I never got to leave, ended up cancelling my flight. What a waste of time. Seems to always happen when I fly through United."

Plussat: "i was rebooked and am still on my way"
Miinukset: "i was delayed in ONT, making my flight an almost 24 hour trip from vONT to my destination. not fun had to reschedule car rental. luckily, they did not charge extra"

Plussat: "Nothing"
Miinukset: "Air Canada flight from Ontario to SFO was operated by United. Our flight was delayed by 2 hours and we ended up missing our connection. The customer service on the phone from both Air Canada and United would not take responsibility and continued to advise to call the other company to reschedule the flight. Not only did we miss our connection but our checked bag was rerouted onto another flight with no formal notification."

Plussat: "on time"

Plussat: "Que acomoden a las parejas juntas."
Miinukset: "Asiento incomodo"

Plussat: "I liked nothing about my flights."
Miinukset: "I hated that my first flight was delayed a whole day and I had to fly out of a different airport to get to eugene. To add coming home I tried to upgrade my flight to Ontario to an earlier time and they refused to do so and said it would cost $75. I felt the least the airline could do was let me fly home an hour earlier since they delayed my flight a whole day but that didn't happen."

Plussat: "I liked how quick and easy the flight was; from boarding to exiting the plane in SFO."
Miinukset: "The size of the plane."

Miinukset: "The plane smelled like sewage and it was extremely cold inside the plane for the entire duration of the flight."

Miinukset: "2 hour delay"

Plussat: "Upon arrival at my gate departing to Durham with a 2 year old handful. I was excited to hear the attendant call for travelers with small children to board first. The thought of boarding at the same time as everyone else was giving me anxiety."
Miinukset: "Once I shuffled through tons disgruntled travelers because of my "child privilege" the attendant rolled her eyes and took a deep breath at the amount of time it took me to get to my ticket. Mind you, it makes sense I would have it somewhere convenient, but like I said single traveller, 2 year old handful. She scanned my ticket and flogged her hair in the air telling me take my stuff to the front of the plane. While the other attendant tagged all my items."

Plussat: "Nice crew"
Miinukset: "Long wait for the flight delay, Long wait for take off, long wait pulling into gate. No outlet for rechargING phone, same on flight."

Miinukset: "Very Rude while talking to me at the airport. Was not happy to assist me and other passengers even though it was the air-line mistake for cancelling the flight and delaying the flight. Will never fly with this airline ever again."

Plussat: "I didn't fly.I bought the ticket for my son. He had no complaints. You should ask in your questionnaire if the booked flight was for self or someone else."

Plussat: "What did I like like that the pilot let us know what was going on on every moment and the stewardess was very friendly"
Miinukset: "Seats very uncomfortable last flight 30 minute flight took an hour if not more and not knowing what gate my next flight is until I get there"

Plussat: "This was a short flight. The only issue was the boarding. Took a while for me to get to my seat."

Miinukset: "The plane landed to San Francisco earlier than scheduled, but we could not get off the plane due to the gate not available. We were stuck on plane for about half an hour and I really worried about making my connection. I hope such arrangements are conducted more smoothly."

Plussat: "nothing totally a rip off"
Miinukset: "I paid 125 for my hockey bag. Flight was delayed but no email or anything. Changing my flight was miserable staff so rude and people on phones can barely speak"

Miinukset: "TSA took forever, other than that. My flight boards at 0540 and I got there exactly at 0545. The plane already made its way to the runway and wouldn't wait an extra 10 mins for passengers to enter."

Plussat: "Three hours late. No in flight snack since the weather was too bad for the flight attendant to bring a cart down the aisles. Pretty old plane, so kind of uncomfortable. But the staff was really nice and friendly for it being the holiday season, so they get all two stars."

Plussat: "2.5 HR layover lost bag"

Plussat: "Fast service!"

Plussat: "Timely...and pilots updates of flight time"
Miinukset: "3 stewardess slow service"

Plussat: "Great staff."
Miinukset: "A crying baby that say behind me."

Plussat: "Plane was delayed over 2 & 1/2 hours for no apparent reason"

Plussat: "Flight Attendants were nice."
Miinukset: "The flight was expensive and they wouldn't let us or anyone place carry ons in the over head bin. It was an expensive ticket and didn't include checked bags ($25 more). Carry-ons wound up being "stowed". It would have been nice to know before I bought the tickets that I needed a smaller carry on."

Miinukset: "It was delayed 3hrs!"

Miinukset: "I paid good money to be back by 6am however I was delayed and had flights cancelled which made me get home 10 hours later than I should have. This was an overnight flight, so all the places to buy food were closed- United didn't offer snacks or blankets or really anything for the troubles. There were kids also stranded."

Miinukset: "The cramped conditions. By the way, please add a "N/A" or "not relevant" or "not interested" option to your rating selections. Or allow categories to be left not rated. There was no entertainment on my flight and even if there was I probably wouldn't use it. I don't want to leave a rating at all for that but there's no way not to."

Plussat: "It was on time And very convenient"

Plussat: "We were not given seats together..."
Miinukset: "Busy and not well managed and we bought seats well in advance"

Miinukset: "Received several text messages announcing further delays in flight..."

Miinukset: "They over booked my flight, so I would have missed it had someone not gave up their seat for me. This was extremely disappointing begin that I had booked months in advance. I even picked my seats!"

Plussat: "Once on the plane, the crew were great."
Miinukset: "not much leg room"

Miinukset: "Ticket agents did not communicate with passengers on why there was a delay and weren't willing to help passengers find alternate routes to their destination."

Miinukset: "They crushed my luggage but replaced the carry on after."

Plussat: "Nice, respectful & very helpful attendance tall man @ the gait in SF prior boarding time. He help us getting the right seat for the trip. He was awesome help."
Miinukset: "Ontario delayed trip of almost 2 hrs. We could use that time more productively. Then, the other trip was a rush to made in time for Orlando. No entertainment in the plane."

Plussat: "Everything went smoothly from arriving to the airport to landing and getting my baggage."

Miinukset: "No food 14 hrs of hunger!"