I had heard that Turkish Airlines was great, but after flying on it from Vancouver to Istanbul, I didn't see what was great about it. It wasn't bad, but definitely not great. Middle of the road...
Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
I fly 3 times this year with Turkish Airlines this year is just getting worse service !!!!
My connected flight from Warsaw was late. We have to run to the gate in Istanbul. Our bags did not arrive to Boston with us. Three days later we still do not have them.
Older aircraft and shows visually. 2 3 2 seating in business class is not ideal not much privacy as compared to competitors
I was very disappointed about how a canceled flight was handled. The was canceled on their behalf and I had to pay a higher price coming back home.
The service from kayak should have been better
Missed this flight due to previous flight being delayed. No one helped with getting me through customs and borders security so I can make it on time. I had to stand in the longest line and end up staying overnight in Toronto. Now the airlines won’t pay for my hotel accommodation
The flight didn’t even happen.
Miinukset: "Outstanding airline either to IST or beyond!"
Miinukset: "Crew could have been more pleasant"
Miinukset: "Flight was 2 hours late to take off, putting us very close to the time of the connecting flight to NY. Due to that we were rushed in Istanbul and our luggage was not transferred."
Plussat: "Comfortable seat Good selection of movies"
Miinukset: "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."
Plussat: "customer service was great :)"
Plussat: "The crew were all very nice and the food was good."
Plussat: "They lost my luggage and no one knows where it is!"
Plussat: "Service in person and on the phone - really appreciated the 800 line - was excellent. I found competent and confident and kind people at every interaction. All online and all other tech was spot on. The on-board experience was painless and full of nice touches."
Miinukset: "Nothing comes to mind."
Miinukset: "Unable to select an aisle seat on second leg of trip from the check-in counter. Also, unable to book miles on my Lufthansa or United frequent flier"
Plussat: "The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise."
Miinukset: "Carrying luggage down stairs after the flight was difficult but the flight team was helpful."
Plussat: "Good food Hotel accommodations were okay once we had to stay overnight."
Miinukset: "The flight left early and left about 10 passengers behind leaving us stuck in Turkey for the night. The customer service was not good, they were extremely rude and unapologetic."
Plussat: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Miinukset: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
Miinukset: "The food was a bit tastless"
Plussat: "Food, frienly personnel. Helping the customers. Plane was warm and nice..."
Plussat: "The service was great, the flight was timely, attendants were friendly."
Plussat: "I like Turkish Airlines they have great service. Very good entertainment."
Miinukset: "I was flying from Skopje to Istanbul I got only one hour between the two flights and it was difficult to convince them to let me go through the business line so I can catch my flight to LA."
Plussat: "I'm still in turkey. Never flying your airline again delayed missed connecting flight."
Miinukset: "Everything it was awful. Late"
Plussat: "The service, food, price and entertainment, little flight pack"
Miinukset: "Can't think of anything"
Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Plussat: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Miinukset: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."
Plussat: "The up to date and *free movie options"
Miinukset: "My luggage did not arrive in Lagos when I did and it took 6 days to get to me and I had to arrange everything myself and pay for a private courier and the 180.000 naira in the luggage was stolen."
Plussat: "From the minute we boarded the plane, we were given refreshments and tasty food in the business class. When it was time to sleep the flight attendants made our beds for us! It was heaven! We will use this airline again!"
Miinukset: "If you were to become hungry in between the meals they serve, you need to go to the chef's station to pick/ask what snacks you would like. As a first timer we stumbled upon that. One of our seats didn't work but was able to scoot over as it wasn't full."
Plussat: "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
Miinukset: "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"
Plussat: "I like the movies"
Miinukset: "boarding should be handled better than what i saw at Istanbul. a man checking every ticket manually which cause many long line and waiting to get to the bas"
Plussat: "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is email@example.com. Thanks"
Plussat: "The flight was good and attendance was perfect as well"
Miinukset: "Some of my electronics, clothing, and personal belongings were stolen from my luggage"
Plussat: "Food, tv, service. Food is good quality and they serve a lot. Good drinks too."
Miinukset: "Not a lot of leg room in coach..but thats normal for most airplanes."
Plussat: "Liked the food and service"
Plussat: "Loved the entertainment center and options. Loved the frequency of beverage service. The slippers and eye cover for sleeping."
Miinukset: "Nothing. Everything was great"
Plussat: "Boarding employees were so polit The flight was on time"
Miinukset: "Entertainment were poor"
Plussat: "Everything from check-in to coming back home was great. The most friendly crew, clean cabin and lavatories. The food was excellent and plenty. The best part was that I could check in 2 luggages per person in addition to the carry-on!!! Yes 2 pieces! Can't forget the little pouch they give you with slippers, socks, tooth brush kit, ear plugs, and the sleep mask for your eyes. By industry standard, the head phones are better than most other. You feel like a first class traveller in economy when you compare to a similar booking with other european airlines."
Miinukset: "Because of the fact that they are a part of star alliance I thought that we would be stacked like economy cargo as done with lufthansa, swiss, sas, austrian etc., but turkish airlines completely lives up to and is the star in that alliance, something their partners can learn from."
Plussat: "good food with some Turkish flair. super friendly staff."
Miinukset: "The seat was hard for a long trip"
I was very pleased with everything.
Everything was very u nice except the info we needed was lacking. We needed to stamp our boarding passes at a separate desk and nobody informed us
Miinukset: "Cannot ask for more"
Plussat: "The seat i got was great"
Miinukset: "There was a delay"
Plussat: "Friendly crew"
Miinukset: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."
Miinukset: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Plussat: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Miinukset: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Plussat: "Amazing leg room, free snack and drink, free wi-fi."
Plussat: "Entertainment players"
Miinukset: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."
Plussat: "Good entertainment choices."
Miinukset: "Seat could be more comfortable"
Plussat: "Crew was good and entertainment was great."
Miinukset: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."
Miinukset: "Connecting flight tolerance and easy upgrade from one class to another."
Plussat: "None of them above I'm not happy at all"
Plussat: "Seat ok typical. Non busy flight lots of room"
Miinukset: "Food was poor"
Plussat: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Plussat: "Good service overall, the ground crew was very helpful and friendly"
Plussat: "From start to finish there were no hiccups. It was a pleasant journey."
Plussat: "Plane, pilots and the leader of the crew"
Miinukset: "The flight attendant in the back needs to be more educated"
Plussat: "Safe trip"
Miinukset: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Miinukset: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."
Plussat: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"
Plussat: "I liked that the plane eventually came..."
Miinukset: "That the plane was an hour late..."
Miinukset: "See red comment above."
Plussat: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Miinukset: "Food was ok, not great."
Plussat: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"
Miinukset: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."
Plussat: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Miinukset: "That I did not fly this airlines before. They will be first on my list from now on."
Miinukset: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."
Plussat: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Miinukset: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Plussat: "Great airline, everything on time,exelent service, great staff, good food"
Miinukset: "Everything was fine"
Plussat: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Miinukset: "A poor choice of video/film/documentaries. Limited and uninteresting."
Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."
Plussat: "Boarding process quick and on time."
Miinukset: "no entertainment to rate."
Miinukset: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."
Miinukset: "I was at the back of the plane with the constant cold air breeze, it was impossible to avoid!. I caught heavy cold and still recovering!"
Plussat: "Good place for the legs"
Plussat: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Plussat: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Miinukset: "No tv, maps or entertainment at all."
Miinukset: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."
Miinukset: "Nothing to dislike"
Miinukset: "Boarded via stairs, requiring going down stairs to the tarmac, then up the boarding stairs, carrying our bags."
Plussat: "Plenty of food and drinks, pleasant crew"
Plussat: "Nice staff. efficient."
Plussat: "Whole process of checking in, security, and boarding was very easy."
Plussat: "Quick boarding and exit off the plane"
Miinukset: "No little foot rest , no blanket in the winter"
The flight was cancelled by the airlines. I am getting no where with Kayak or Chatdeal regarding a refund. Improved customer service is needed, with real people in a timely manner. Very disappointed
SAS canceled flight the day before we were to head to Athens to catch our cruise ship. No warning whatsoever from Kayak or SAS. We only found out when we tried to check in and in red letters it said "Canceled". Kayak states they never received any message from SAS regarding this cancellation. SAS decided just to change our flights for the next day which was very unsatisfactory. NEVER AGAIN! Turkish Airlines is the way to go!
You have to pay for water. FOR WATER.
Miinukset: "The plane was small. It was a quick flight though."
Plussat: "Crew was great. Flight was clean."
Miinukset: "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."
Miinukset: "Meal choices - only serving beef in economy was not great."
Miinukset: "The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket."
Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"
Plussat: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."
Miinukset: "frankfurt airport security is a nightmare"
Miinukset: "When we checked in for the return flight in CPH we learned that our return ticket was “light” ie it did not include luggage. we were not informed about this, we did not request a ‘light” return ticket, and...why would we when we checked luggage flying over? We’d like the usd100 refunded"
Plussat: "A lot of seating space. very comfortable."
Miinukset: "You have to pay for wifi."
Miinukset: "Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot."
Plussat: "New, clean airplane with a friendly and professional crew. It was not as uncomfortable as some of the other airlines I've used, though eight hours in economy is still too much. I chose it in part because of the connection through Copenhagen, which I recommend for an overnight stay. Great city."
Miinukset: "The chicken something or other on one of the flights was truly disgusting, but the rest of the economy food service was okay."
Plussat: "Yes, crew was excellent"
Miinukset: "I was charged 70 Euros per bag for two bags a total of 140,00 Euros which is more than the airfare per person for flying one way from Tallinn, Estonia to Stuttgart, Germany. I had no other option except cancel the trip which was not an option and so I paid. There should be some fairness! Rampur"
Plussat: "Boarding was easy. The flight was smooth. It was a short flight (1.5 hours) so there was no food, but coffee, tea, water and juice was served."
Plussat: "No problems. I was satisfied"
Plussat: "Love the service on Alaska. Crew were incredibly nice!"
Plussat: "Being on time"
Miinukset: "Unfriendly crew"
Plussat: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"
Miinukset: "No food or even water"
Plussat: "Flight left on time, the plane was clean and comfortable, but the staff could do with some additional training."
Miinukset: "They did not serve coffee in our table, the cabin crew were abrupt, almost rude, and in my opinion they can do better."
Plussat: "A lot of leg room"
Miinukset: "No snack served before dinner, no choice of dinner food. over see flight and the only food is dinner??? My laggage had priority tag but got out last and in resolt of it I missed the connecting flight to Boston!!! Damaged laggage"
Plussat: "Really good price, excellent service."
Miinukset: "A silly point, but I would appreciate fewer announcements when I’m watching a movie. (Laughing out loud)"
Plussat: "The airline staff were so positive and friendly. Really made the long trip easier."
Plussat: "Good flight."
Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."
Plussat: "Flight attendants were courteous and professional."
Miinukset: "Only offered coffee and tea during meals."
Plussat: "This flight was also one of the best I have taken. I enjoyed it very much."
Miinukset: "It was a little upsetting to see and hear one of the crew members be a little nasty with my sister when he asked her about the meal. She misunderstood and asked for chicken andvhe was quite nasty when he corrected her and gave her the two options."
Miinukset: "Even though it was clear from my reservation that checked baggage was not included in the initial price, there were no clear links in kayak/vayama or SAS to prepay baggage, and the price is double if you pay at the airport."
Plussat: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Miinukset: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."
Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"
Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."
Plussat: "Great service overall. Will definitely use again!"
Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"
Plussat: "Very fast boarding, clean aircraft and efficient, friendly service. Caught a break and had a smooth flight and landing"
Plussat: "I would have like to have more options and live news an sporting activities on the flight."
Plussat: "Great crew. Clean plane. Good food. Entertainment kept us busy especially our 3 year old."
Miinukset: "I really enjoyed flying with SAS on my way to Stockholm but on my return flight back to DC it was dreadful. Boarding the plane in Stockholm was one of the most unorganized setups I've ever witnessed. Something so simple was made so complicated. Second, their seat recliners go so far back that you barely have space in front of you and can barely see your tv screen. On my previous flight I was in a row where there was no one in front of us so I didn't get to experience the recliner situation. Passengers on the plane were getting into fights. So bad."
Plussat: "Introduce meals even to economy class"
Plussat: "The crew was very kind!"
Miinukset: "Tiny seats and no free drinks on an international flight....whats up with that?"
Plussat: "The boarding ease, the crew, the piloting!"
Miinukset: "Would love the onboard tv that shows the flight in progress and/or some onboard music options."
Miinukset: "Rated low on food and entertainment because they didn't have any of such items... Not because they were bad."
Miinukset: "Not much talk from captain about local weather and time."
Plussat: "Boarded in a downpour, crew got us on board quickly through a rear door. Unfortunately, weather caused a significant delay, but who can control the weather? :-)"
Miinukset: "After purchasing ticket in December 2015, was placed on stand-by when arriving in Hamburg."
Plussat: "I'm a super nervous flyer, and SAS did an awesome job with customer service, in flight service, the food was delicious and the drinks were great! I'll be sticking with SAS for future flights."
Miinukset: "Crew service is very poor"
Boarding was two-step, checkin then wait then enter the aircraft. Aircraft was very old, seats worn and even ripped. No entertainment. Feed was very basic - a warm sandwich in a plastic wrap… crew was ok, a bit cold and stern but otherwise polite
Check-in was TERRIBLE !!! The AF staff was mostly clueless and not helpful, and the procedures in place were outdated.
Good cabin crew, Wi-Fi availability al through my trip.
The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight
Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process.
Plussat: "La ponctualité."
Miinukset: "Variété des boissons proposées."
Plussat: "Seats ok. Crew is super. Drinks offered"
Miinukset: "Nothing, AF rocks"
Plussat: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Plussat: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Miinukset: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
Plussat: "Quick boarding, comfortable seating. Great food!"
Miinukset: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Miinukset: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."
Miinukset: "The craft is a bit old. Harsh landing."
Plussat: "Air. France usual"
Miinukset: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Miinukset: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."
Plussat: "On time, no hassle."
Plussat: "The crew was friendly and always came around with water."
Miinukset: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Plussat: "The transfer times were excellent"
Miinukset: "Better in flight entertainment"
Plussat: "Everything! It was a wonderful experience."
Miinukset: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Plussat: "Crew members"
Miinukset: "Up to 1 hour late and they leaved my baggage in Paris"
Plussat: "The crew"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Plussat: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Miinukset: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."
Plussat: "Over all pretty good for price."
Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Plussat: "Friendly crew, good meal and entertainment"
Miinukset: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Plussat: "Great service, decent food"
Miinukset: "There was no WiFi on the plane"
Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."
Plussat: "Food was Fantastic, Air France the Best on Air."
Plussat: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Plussat: "The service was very professional."
Miinukset: "Everything went well."
Plussat: "The crew and flight was faultless"
Miinukset: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Plussat: "It was ok fligh"
Miinukset: "Food was not so good"
Plussat: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"
Miinukset: "Horrible Crew..."
Plussat: "Speed, professionalism"
Plussat: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Miinukset: "Like all airlines , the seats could use a few more inches of space, even two would be nice."
Plussat: "Crew very professional and nice food Boarding process well organized"
Miinukset: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Miinukset: "The air France flight was overbooked and we had been in standby until the last minute"
Miinukset: "the food is terrible."
Plussat: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Miinukset: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"
Plussat: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Miinukset: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"
Plussat: "Friendly crew and exit row had nice legroom."
Miinukset: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
Plussat: "The fact that the plane made it to SFO"
Miinukset: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"
Plussat: "Flight arrived safely."
Miinukset: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Plussat: "Our flight attendant and fnally making it home!"
Miinukset: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."
Plussat: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Miinukset: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Plussat: "A short flight but attendants served us a snack and water with a smile."
Miinukset: "No business class"