Etsi halvat lennot reitille Quintana Roo $[7232-Helsinkiin

Plussat: "Food"
Miinukset: "My flight delayed and I missed my connection"

Plussat: "Fast and easy."
Miinukset: "The new Istanbul airport is way too big and confusing. Its pretty but needs people improvement."

Plussat: "I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service."

Plussat: "Everything."
Miinukset: "Nothing."

Plussat: "On time and comfortable flight"
Miinukset: "No suggestions"

Plussat: "Food was really good and no delays. Entertainment also really good."
Miinukset: "Can't really think about something."

Miinukset: "More space and room seating"

Plussat: "Everything was awesome!"
Miinukset: "Nothing really."

Plussat: "Perfect was everything"
Miinukset: "Prices was high"

Plussat: "Crew was helpful and pleasent"
Miinukset: "Flight from Istanbul to Mumbai was not that great. Leg space was not that great. Food overall was pretty same across the 3 meals. Expect more variety which I have seen on other airlines like Emirates and Etihad."

Plussat: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Miinukset: "All good."

Plussat: "Food was good and the crew members were very friendly."
Miinukset: "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."

Plussat: "They give me windows seat. Problem give Aaisle seat to handicap. Old man can’t move nowhere’s ever time I like go bathroom waited someone help him crews members are rude I requested it’s hard. Nobody care my priority 30 min waiting then I use restroom. Disappointed Los Angeles to Istanbul uncomfortable journey"

Plussat: "Big plane, friendly staff, good food."
Miinukset: "Sometime, it gets a bit too cold."

Plussat: "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."

Plussat: "Screan for every passenger to play"

Plussat: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Miinukset: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Plussat: "The flight itself was ok."
Miinukset: "These comments probably reflect the Tbilisi ground service crew rather than the airline, but I cannot be certain. We left the departure gate 30 minutes later than scheduled, after arriving at 0445 am. then we loaded a bus full of people packed together, the bus went 50 meters and stopped. We then sat there, with no air conditioning, no information, for 45 additional minutes. It was extremely uncomfortable. Finally drove another 50 meters to the airplane, and waited some more before finally boarding. Once on board there was another delay of some 20 minutes before we could taxi. All of this meant we arrived quite late in Istanbul and missed all connections."

Miinukset: "Screaming babies"

Plussat: "Great food and on board service"
Miinukset: "I missed a bit more leg room to be able to sleep ok"

Miinukset: "Lost my baggage, refused to give another ticket when getting to Istanbul late made me miss my next flight. Had to sit 10 hours and buy another ticket from another airline to make My destination a day late."

Plussat: "Food was cold"
Miinukset: "When i ask for help no one came"

Miinukset: "Dealy my flight"

Plussat: "A much nicer 777 on this leg."
Miinukset: "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "As opposed to our amazing flight from San Francisco to Istanbul, with incredible, caring and attentive crew, this flight was the opposite. The crew seemed annoyed by our few requests. I felt denied water and so, dehydrated. I counted one smile The entire flight. The crew seemed unhappy and wanted to do only the bare minimum. Disappointing, especially after such an incredibly positive experience six weeks ago."

Plussat: "The flight attendants were very acccomodating. The movie choices were great, which is very important while on a 12 hour flight. They handed everyone a warm, wet wash cloth before dinner was passed. Everyone also received a package that included a pair of slippers, lip balm, tooth brush and tooth paste. We hadn't received anything like this on any of our other flights. These were small jesters that make you feel great!"

Plussat: "Great"

Plussat: "best in all regards"
Miinukset: "none"

Plussat: "Nothing"
Miinukset: "Would not refund my ticket or make changes. Turkey is full of terrorism and all Americans have been evacuated from this country and the airline would not refund me. They kept my money and robbed me."

Plussat: "Great service"

Plussat: "In time"
Miinukset: "They did not give me window seat"

Plussat: "I liked everything about the flight."
Miinukset: "N/A"

Plussat: "Smooth flight"
Miinukset: "N/a"

Plussat: "Clean, efficient, on time"

Plussat: "I enjoyed my flight over from Atlanta to Istanbul. Everything was timely and clean."
Miinukset: "I wished that I would have talked to my flight attendant about the man that sat next to me. His body odor was so hard to deal with for a 10 hour flight and his constant getting up to go use the bathroom."

Plussat: "Food is excellent, staff great."
Miinukset: "Not nearly enough leg room for an international flight!!"

Miinukset: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

Miinukset: "The cabin crew were no where to be seen most of the flight at all. Our food trays remained at our seat for far longer than any other flight or airline that I have been on. At the end, people were getting up to go to the flight attendants to give them their trays of food. Overall, the service left alot to be desired."

Plussat: "Again, people were nice, food was good, and entertainment was still good."
Miinukset: "Boarding was unorganized"

Plussat: "Check in was.quick and efficient in Venice ..for a short flight they served a nice meal complimentary"

Miinukset: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."

Plussat: "Very comfortable, lovely stuff, the vegan food was good"

Plussat: "Everything"
Miinukset: "N/A"

Plussat: "I flew Paris -Hong Kong(round trip) with transfer in Istanbul and overall everything was ok. The in-flight service was great, food was very good and their fleet seems quite new and clean."
Miinukset: "Thw only aspect I didn't like was the fact that our flight from Istanbul to Hong Kong was delayed and that is not a big problem,flights gets delayed all the time. But the attitude we got from the ground staff in the airport was a big problem. We got to the customer service counter to get further information about the flight and nobody was giving us any information.Not even an apology for the fact that we waited for 3 hours in an airport at 2 AM. Everybody seemed so bored,that they barely spoke 3 words.They offered us a voucher at Burger King, but we couldn't order anything from the menu,but the simplest burger. We just expected a bit more from an airline that has somebody dressed as a chef on-board while serving the in-flight meals."

Plussat: "Food crew movie selection"
Miinukset: "Both flights were late and I missed my connection"

Plussat: "Adjustable headrests, excellent crew service, good food, good price."
Miinukset: "Confusing security gate access at Ataturk airport, tight seat space for a long flight (not enough legroom)."

Miinukset: "I lost my lagguge You"

Plussat: "very professional, great entertainment"
Miinukset: "13 hours from Istambul is very very long."

Plussat: "Good crew, helpful and friendly."
Miinukset: "Food is not as good as some other airlines I’ve been on."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"

Miinukset: "If the seats are more comfy for sleeping, I hurt my neck on that flight"

Plussat: "The flight was on time"
Miinukset: "Seats, entertainment, crew attitude"

Plussat: "Crew was professional and competent. Seats were roomy and comfortable."
Miinukset: "I have a hard time sleeping in any seat that doesn’t fully recline."

Plussat: "Horrible seating, boarding was a mess, not sure what flight to get on!!"
Miinukset: "Don't fly United"

Plussat: "Cabin crew was extremely friendly, welcoming, and provided good inflight service."
Miinukset: "The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Check-in was speedy and pleasant"
Miinukset: "Plane small with seats very cramped even for someone quite small."

Miinukset: "My seat was assigned to someone else and I paid for an upgrade but got a center seat with less legroom than what I paid for"

Miinukset: "the seats and service as a whole"

Miinukset: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."

Plussat: "The food selection and quantity were wonderful! The crew and movie selection were great!"
Miinukset: "My seat storage pocket was broken and I was unable to store items in it."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Nothing"
Miinukset: "Everything, lost luggage and missed flights because of flights not making their time."

Miinukset: "The gates kept changing and people were standing in line without being told how long the wait would be, or what was going on. A little challenging when you have overseas connecting flights ."

Plussat: "Great staff, pleasant flight, nice options on the screen to choose from, etc."

Plussat: "entertainment options were great"
Miinukset: "rushed from connecting flight and then had to go through passport security check point"

Plussat: "Second leg of an overseas flight still business class nice service tired from overnight first leg"
Miinukset: "As me ruined in the first leg they lost my luggage and eight hours later they have no idea where it is. After paying over 2000 bucks for a business class flight that really put a damper on things."

Miinukset: "Boarding from terminal f sucks"

Miinukset: "Over 30 minute delay for an hour flight! Frustrating."

Miinukset: "I requested special meal on line at Lufthansa site. They do not have my name on their list. Basically I do not have any food for eight hours"

Plussat: "The flight attendants were very nice and the service was excellent"

Plussat: "Food was good. We were served well and often"
Miinukset: "Bumpy ride. Design of aircraft had all the restrooms clustered in the same spot leading to long queues forming. Headsets were of poor quality, couldn't hear the movie dialogue well at all."

Plussat: "Evrything"
Miinukset: "Nothing that i can think of."

Plussat: "Staff were so friendly! The plane was clean and comfortable."

Plussat: "Nothing so far"
Miinukset: "incoming flight was delayed by 1 hour, ensuring that we missed our connecting flight from FRA to BOS. Lufthansa staff could have already booked me on a next flight instead of having me go to a service desk and NOT being able to get me on a flight - I had to make my own arrangements while calling the Lufthansa help line.... Not a big fan of the airline and will try to avoid as much as I can."

Plussat: "Flight on time"
Miinukset: "Nothing. All was good"

Plussat: "Comfy"
Miinukset: "No in-flight entertainment"

Plussat: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Miinukset: "We were detained at the airport after boarding and then deboarding without information. The entire flight was locked in a room and not allowed to leave with very little explanation as to why. After 5 hours they let us board another plane. There was water and candy supplied as food. It was a joke for anyone with kids or the elderly. Nevermind anyone with health concerns. BAD way to manage a crisis in my opinion. We were treated like cattle. And these were NOT cheap tickets."

Miinukset: "When the lufthanza gate agents saw us running to catch the flight they ran into the jetway to avoid us instead of holding the plane. We waited for 5 minutes and watched the plane back out from the jetway. Their ignorance and 5 minutes caused us to miss the wedding we were flying to Italy to attend. Ridiculous!"

Miinukset: "1 hour between flights meant a very hectic transfer."

Plussat: "Meals and service"
Miinukset: "Cramped seats"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "excellent service"
Miinukset: "very long wait for baggage"

Plussat: "Lufthansa rocks!"

Plussat: "nice personality"

Plussat: "I was bumped up to Premium Economy, which resulted in a much more comfortable flight than Economy. The crew was nice."
Miinukset: "Entertainment choices did not include newer movies. Too many older movies that had already been watched prior to this flight."

Miinukset: "The flight was canceled"

Miinukset: "Spicy food"

Plussat: "Entertainment, comfort"
Miinukset: "Food was not good. Too salty."

Miinukset: "I did nt like the food offered."

Miinukset: "Flight attendants were very attentive. Plentiful food and drinks with several choices. Pillow, blanket, headphones provided. Individual monitors with choice of movies television music games and more. USB port for charging. Smooth flight, on time. Bid for an upgrade option is nice."

Plussat: "Attentive staff & crew, very friendly and helpful"
Miinukset: "The sound did not work on my video panel, either with my personal headphones or the ones they handed out, so I could not watch any programming- the input jack was messed up. Seat 27H, Flight LH480"

Plussat: "Good service on board"
Miinukset: "Flight was delayed but announcements were not prompt about letting us know."

Plussat: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Miinukset: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Plussat: "Poor"
Miinukset: "Poor"

Plussat: "Punctual"
Miinukset: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Plussat: "Good selection of movies."
Miinukset: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Plussat: "NA"
Miinukset: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Plussat: "Amazing crew and on time flight"
Miinukset: "None"

Plussat: "The crew was very friendly."
Miinukset: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Plussat: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Miinukset: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Plussat: "Late departure, dirty, staff not friendly."

Plussat: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Miinukset: "More water provided during the flight. Also, the second meal was not very good."

Plussat: "The crew was efficient and friendly. The plane took off on time and landed on time."
Miinukset: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Miinukset: "Booked with my partner. Ended up sitting apart. Not good"

Miinukset: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Miinukset: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Miinukset: "Thanks"

Plussat: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Miinukset: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Miinukset: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Miinukset: "shuttle from terminal to plane takes a long time. Flight left late"

Miinukset: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Miinukset: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Plussat: "Over all pretty good for price."

Plussat: "Nothing"
Miinukset: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Plussat: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Miinukset: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Plussat: "Flight on time"
Miinukset: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Plussat: "Nothing"
Miinukset: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Plussat: "Very quiet"
Miinukset: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Plussat: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Miinukset: "Nothing to like"

Plussat: ". Budget airline with no legroom or extras"
Miinukset: "See above. Nothing specific to like."

Plussat: "It was ok fligh"
Miinukset: "Food was not so good"

Plussat: "The quality of service from the staff and their courtesy. A great asset of the airline."
Miinukset: "My luggage was left behind - this despite my being lifetme platinum."

Plussat: "The friendliness and courtesy of the staff."
Miinukset: "One piece of my luggage was left behind in Paris."

Plussat: "The cabin crew was very good!"
Miinukset: "The economy premium seats are very uncomfortable"

Plussat: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Plussat: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Plussat: "Super fast boarding and smooth takeoff"

Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Plussat: "Hospitality of the flight attendants"
Miinukset: "Toilets could hv been cleaned more often"

Plussat: "The crew was good and very good pilot's"
Miinukset: "No leg room between seats"

Miinukset: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Plussat: "it was cancelled so they got me on the next flight on Turkish"

Plussat: "Good boarding procedure."
Miinukset: "Nothing much to add for a short journey."

Plussat: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Miinukset: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Plussat: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Plussat: "Food, drinks, and general service on board were all very nice"
Miinukset: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Plussat: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Miinukset: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Plussat: "cookies were great"
Miinukset: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Miinukset: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."

Plussat: "Great service by attendants Spoiled us with food"
Miinukset: "Not easy to find reader boards at Paris airport. Also security almost made us not make connection"

Plussat: "The food was one of the plane food I've had in a long time although the jamaican veggies weren't great .. The movies and choice of entertainment was amazing"

Plussat: "Comfort and organized"
Miinukset: "Entertainment, there was no tv"

Miinukset: "Nothing was offered or included, not even water! The crew never passed asking or offering anything. Not even when you saw them face to face. I recently took a flight of the same length with Frontier and even though you had to pay for carry on and buy the water at least they cared"

Plussat: "Crews were good, seats was ok. Didn't liked the fact that we were seated way in the back of the plane, since we are an advantage members"

Miinukset: "If we boarded and left on time"

Plussat: "The crew was nice"
Miinukset: "They need sub titles for the movies for deaf people !!!and they need to work on there social distancing way more smh delta has no one sitting in the middle seats but American Airlines just packs the whole plane out! Smh"

Plussat: "Flight"
Miinukset: "Boarding"

Plussat: "Crew was great and tried to accommodate the best they could"
Miinukset: "It was really cold on both flights, they had blankets for only first class and business class. We had an open seat as well next to us and they put a person in the open seat that was drunk and 22. Not cool"

Miinukset: "We were early arriving on both legs of our flight, which was nice. Charlotte Airport staff was rude as usual, so nothing new there. Overall, we had a great trip."

Plussat: "Flight attendants were great. Friendky,.; Had the holiday spirit!"

Miinukset: "We left an hour late ."

Miinukset: "Fly faster"

Plussat: "I liked that I got to philly"
Miinukset: "The seats were cramped, plane was freezing cold and everyone was wearing jackets and blankets because the flight attendants wouldn't raise the temp. The pretzel bag had literally 5 mini pretzels and that was it. It was a bad flight."

Plussat: "Sears are still too narrow."
Miinukset: "I wish I could of finished my movie !!!"

Plussat: "The crew was slow. Granted, the plane was full and the crew had many passengers but service was slow and cursory."
Miinukset: "Flying economy on American Airlines is very unpleasant. The seats are too small-the aisles too narrow and the bathrooms incredibly tiny. Only 2 bathrooms in economy for a tremendous amount of passengers. I had requested a bulkhead seat because of hip surgery. I had to purchase it."

Plussat: "The crew and plane was great"
Miinukset: "The first flight was delayed causing me to miss my second flight and having to spend an extra night at my layover location but the airline accommodated me accordingly with a room and flight the next morning Dallas airport was a shambles not being helpful at all with the people who were delayed"

Plussat: "I liked the big 787 plane and the in flight entertainment with individual TVs!"
Miinukset: "Not a huge fan of the captive audience announcements for the credit card and the meal pre-orders"

Plussat: "The crew was fantastic. The weather was terrible and the pilots crafted an excellent landing. Flight attendant was hilarious!!"

Plussat: "Seating was comfortable. Purser spoke clear"
Miinukset: "Poorly organized boarding in Cancun"

Miinukset: "Was very cold on fight,"

Plussat: "It was quick and easy to get from point A to B with no problem with good complementary options."

Plussat: "The jet"

Plussat: "good"

Plussat: "On time, clean airplane"
Miinukset: "Boarding system very odd"

Plussat: "That I had no issues. Timely, staff accommodating, area cleaned."
Miinukset: "Had no concerns..."

Plussat: "The crew members had a good attitude, pilot in particular"
Miinukset: "Two cancelled flights, a dozen delays, and 14 hours of travel later I finally had to rent a car and drive home."

Plussat: "The crew was very nice and helpful."

Plussat: "Boarding was a breeze and crew was friendly."
Miinukset: "Seats didn’t recline, TVs didn’t work, and no WiFi available."

Plussat: "Nothing"
Miinukset: "Awful boarding and baggage policies"

Plussat: "Only thing I like we got here early."
Miinukset: "Rude flight attendants. No wifi or entertainment which was stated on the flight info and ticket"

Plussat: "Free Wi-Fi"
Miinukset: "The crews aren’t very kind. Average service."

Plussat: "Came around a few times with drink service. Friendly crew"

Plussat: "Movie was the only positive side of the trip. Cramp seats."
Miinukset: "Subpar in every aspect. Landing was horrible with a hard touch that made everyone bounce."

Plussat: "It was fine. Nothing extraordinary, just solid and fine"
Miinukset: "Nothing bad in particular. The passengers could've been more friendly, but that's not the airline's fault"

Miinukset: "Flight delay on both ends of the segment"

Plussat: "Nice staff. Seats are comfy."
Miinukset: "A lot of pushy people. I think it always happens on the flights back from vacation destinations, people are burnt out and want to get home. The American airlines staff were fine, though."

Plussat: "Fast boarding"
Miinukset: "Uncomfortable seats, no entertainment at all, no even TV."

Plussat: "Probably one of the fastest and most Eddie to first class service we’ve had. Shakira was very pleasant and swift."
Miinukset: "Nothing"

Plussat: "Crew were relatively friendly"
Miinukset: "No notification that boarding was delayed No in seat entertainment Older seats were not comfortable"

Miinukset: "Staff were so rude"

Plussat: "Airport staff were so helpful, they helped my mom out that needed a wheelchair, the American Airlines staff were also so helpful changing seats"
Miinukset: "The food on the plane was not very good. Also having to pay for checking are bag was annoying. We thought using our American Airlines card would pay for the baggage but they said it wasn't covered ...."

Miinukset: "My husband is 6'5" and sitting next to him the whole flight was barely bearable."

Miinukset: "We bought the tickets with 1 luggage included. In the check in, the y charged us!"

Plussat: "I think they should learn from other asian airlines, about Special veg meal.also more one cleans levatory."
Miinukset: "Nothing Other than dservice provided by Korean crew members"

Miinukset: "Without any explanation...American Airlines cancelled my reservation! I needed to be sent back to poor quality hotel for a night and take a different flight out the next morning. American Airlines was supposed to provide transportation back and forth from the hotel however a car never showed up at the hotel to pick us up and I needed to get my own taxi at the last minute (American did however reimburse me for the taxi fare at the airport). I never received an explanation as to why my reservation was cancelled and was never offered any type of compensation for such a major inconvenience. They dd ultimately waive my 25 bag fee but it wasn't very easy to even get that from them. I felt that they should have been more empathetic towards my inconvenience and offered me any type of compensation to make up for such a horrible experience. When I asked about possibly being upgraded to first class they told me absolutely not! A little graciousness can go a long way, American Airlines showed that they could not care less about my inconvenience (other than Rodrigo at the counter the next morning who actually showed he was truly sorry for the situation and at least ended up moving me to a row with more legroom). Other than this, I was extremely disappointed with this experience and how it was handled."

Plussat: "Nothing, I missed my flight bc of lack of paperwork and information from the crew"

Plussat: "Left on time, seemed to have a little more leg room than on previous flights. Experienced some air turbulence, but not sure pilot could have done anything about it. Delayed refreshments, but the attendants still managed to serve everyone."
Miinukset: "Seemed to take a long time for luggage to arrive; not sure what problem was. Not sure why we had to claim our luggage, only to turn it in again right away."

Plussat: "It was a flight, it got me from point A to point B, but everything in between could've been much better."
Miinukset: "When first boarding the plane, the person I was with tried to close the shade on the window, the with frame and the first 2 pieces of glass popped out. We notified the flight attendant and his response was "can you stick your arm out the window and wave? No... ok you're fine" then we were notified the bathrooms in the middle of the plane were out of order and we could only use the bathrooms at the rear of the plane. There was no WiFi, and the audio system for the on board movies wasn't working. The flight attendants were only giving out cups of beverages and not the full can, which isnt a big deal but still looks bad on the airline considering everywhere flight with American has handed out full cans of soda. The perception was American dropped the ball on the his plane, and just didn't care to do the necessary maintenance. For the his head priced paid for the his hehe see tickets I would've expected better from a reputable airline. Needless to say we were a little disappointed."

Plussat: "Check-in went fairly smoothly."
Miinukset: "Crew (stewardess' were quite crabby)."

Plussat: "The leg room in first class."
Miinukset: "Meal was not good."

Miinukset: "Ticketing agent was rude"

Plussat: "The crew was nice."
Miinukset: "My seat was broken and their snacks are outdated. Also no entertainment"

Miinukset: "The boarding and social distancing being funny with the process"

Miinukset: "The cabin was so hot it was miserable!"

Plussat: "The crew was friendly"
Miinukset: "Everything else was below average for business class ticket"

Plussat: "The crew was great"
Miinukset: "Food was so-so and the seats could use a little more padding"

Plussat: "United is amazing. We got upgraded to business. They take good care of their frequent fliers!!"
Miinukset: "Nothing. Was perfect"

Miinukset: "Tight seating"

Plussat: "We made it home safe"

Plussat: "Boarded, departed, and arrived on-time."
Miinukset: "The movie selection was a bit thin and wasn't updated from the previous month's selection."

Plussat: "United terminal in San Fransisco is pretty nice."
Miinukset: "The service by flight attendants is horrible. They are not even pleasant to talk to. They are not helpful. My audio jack was not working and the flight attendant just replied. Nothing I can do. She didn't offer any solutions. The airplanes are like buses with amenities, no leg room even in the economy plus. Just a horrible experience, overall. I have flown multiple airlines but the United is by far the worst airline in terms of service, customer support and airplane quality."

Plussat: "Was told there was a delay of 15-30 mins at check in. Flight was actually delayed 1.5 hrs. Would have been nice if they explained why ahead of time."
Miinukset: "More food options. Almost wasn't able to buy food. Was told they ran out by the time they reached us in the back of the plane. Luckily they had one left. It was luke warm at best and my husband and I split it."

Plussat: "Loved the staff. Was a great afternoon flight. Best flight I have been on thus far."

Miinukset: "Three crying babies all in a row for nearly entire trip."

Plussat: "Very pleasant fly time and arrival shorter than expected."
Miinukset: "Too many kids!!!! and no tv on the back seats for movies."

Plussat: "On time"
Miinukset: "Nothing"

Plussat: "The service"
Miinukset: "The fact that the airline charges for small food items"

Plussat: "Quick boarding, friendly, well done"
Miinukset: "None"

Plussat: "Customs in Houston smooth. United staff nice. All in all a good experienve"

Plussat: "Friendly crew good leg space."
Miinukset: "We were actually pretty close to on time. Just 10 minutes late."

Plussat: "Crew was very friendly and helpful. Flight was smooth and arrived on time."
Miinukset: "Not sure how this could even happen but evidently two passengers boarded the plane and were seated when it was realized they were on a plane to Denver not Newark. With all of the security on an international flight, how does this oversight occur? Made me pretty uneasy! Boarding was slightly delayed but they didn't empty the plane and verify carry on items/ luggage weren't left behind."

Plussat: "10"
Miinukset: "10"

Plussat: "The flexibility"

Plussat: "Call me immediately"
Miinukset: "Call me immediately"

Plussat: "I liked the in flight entertainment offered at not extra charge. This was probably the best thing about the whole experience."
Miinukset: "I do not like this assigned seating thing. Most people wanted to move around. And with assigned seating boarding takes longer because you have people coming in all over the plain instead of filling form back to front. Just takes too long."

Plussat: "There is little to like about air travel on a packed 737"
Miinukset: "No immigration forms available"

Plussat: "The seats, the flight condition, the customer service, boarding experience"

Plussat: "That we landed safely!"
Miinukset: "Temp was cold, they had no blankets to use, ran out of hot meals by the time they got to our seat"

Plussat: "On time"

Plussat: "No delays, everything went smooth"

Plussat: "It was a short flight and everything went fine after our initial delay."
Miinukset: "We were never notified of the gate change and had to stand by a monitor for updates"

Plussat: "Space for legs"
Miinukset: "Took 30 minutes to get out from aircraft after landing"

Miinukset: "We missed a connection due to it being an international flight with several checkpoints of customs and immigration. No one from United seemed to care that we missed the connection. We won't fly United again."

Plussat: "I had requested boarding assistance for my husband who has difficulty walking at the present time. I could not believe how attentive everyone was. A wheel chair and attendant were waiting for him in Cancun and in Newark. We were wheeled through customs and to baggage claim. The attendants did not leave us until we were at the door ready to exit the airport. We could not have been treated any better. Looking forward to next week's hip replacement and future travels with United."

Plussat: "The captain continually updated is as we were waiting for a gate to enter."
Miinukset: "The wait in SFO was long. The plane was warm without air circulation. My connecting flight was not held for me and actually departed 10 minutes early. I had to wait 4 hours for the next flight at which I was told they would seat me at the end of boarding. I was never seated and after repeatedly asking was told they would get me on the next flight. Poor customer service."

Plussat: "Flight on time and efficient"
Miinukset: "We arrived 2 hours early and checked our bags in with priority. Somehow, they still managed to get our bags stuck in Houston on a direct flight from Cancun to San Francisco. Makes absolutely no sense."

Plussat: "Any flight over 3 hours should have movie entertainment"

Miinukset: "Legroom"

Plussat: "Flight was one time and crew was very nice."
Miinukset: "The direct TV wasn't working which was frustrating when"

Plussat: "On time"
Miinukset: "Nothing"

Plussat: "Wifi on the plane."
Miinukset: "I could not get my laptop to connect to the in flight entertainment."

Plussat: "Not much"
Miinukset: "Absolutely NO leg space."

Plussat: "Not much goog thing to say!"
Miinukset: "Our plain landed in San Diego airport instead of Las Angeles airport. We were inside the plain from 8:30 PM to After midnight. By the time we passed the immigration and custom it become 1:45 AM and when we arrived in Jhon Wayne airport by a van it become 3:30 AM."

Plussat: "Boarding was easy. Flight attendants were friendly"
Miinukset: "Paying for on flight entertainment going and then having it free coming back was annoying."

Plussat: "Fast boarding and departure"
Miinukset: "Had an aisle seat so was constantly getting bumped"

Plussat: "I liked the comfortable seats that were spacious enough. I like that on these flights they still at least give u one drink and a little snack. We got in early on both flights that's always a plus"
Miinukset: "I would like some kind of entertainment to make the time go by faster. What happened to having a movie play on a flight? That is about my only compaint."

Plussat: "Nice airplane"

Plussat: "Depart was organized and the flight arrived before the time."
Miinukset: "Snack is horrible even water is very difficult to get."

Miinukset: "on the way there we had TV. On the way back we had to take a different route (which added more time for the trip)and we did have a TV on the head rest or even movie showing. Also one snack that has three crackers isn't worth handing out. It would be nice to be able to enjoy the snack."

Plussat: "United planes are up to date and clean. Service excellent. All personnel very nice."

Plussat: "Great service!!"