|maaliskuu||Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 3 %.|
|heinäkuu||Suosituin aika lentää hintojen nousun ollessa keskimäärin 8 %.|
Keskimääräinen hinta meno-paluulle
|938 €||(keskim. hinta edellisten 2 viikon ajalta)|
|768 €||tai alle|
KAYAK on matkahakukone. Etsimme verkosta osuvimpia hintoja käyttäjillemme. Käsittelemme vuosittain yli 2 miljardia lentokyselyä, minkä ansioista voimme näyttää lentoja eri hintakategorioissa ja eri vaihtoehtoja lennoille kohteesta Helsinki kohteeseen Quintana Roo.
KAYAK-sivustojen lentohintojen ennustusalgoritmi käyttää historiallista dataa sen määrittelemiseksi onko lennon hinta kohteeseen Quintana Roo kohteesta Helsinki muuttumassa todennäköisesti seuraavan 7 päivän sisällä, jotta matkailijat saavat selville kannattaako heidän odottaa vai varata jo.
KAYAK Mixin avulla voit yhdistää yhdensuuntaisia lippuja säästääksesi suhteessa perinteisiin meno-paluulippuihin. Voit lentää kohteeseen Quintana Roo ja sieltä takaisin kohteeseen Helsinki eri lentoyhtiön koneella.
Joskus matkapäivissä on joustoa, ja jos et ole vielä lyönyt lukkoon tarkkoja matkustuspäiviä joustavat päivät -haku näyttää kaikki vaihtoehdot kohteeseen Quintana Roo kohteesta Helsinki jopa kolme päivää ennen/jälkeen etsimiesi päivämäärien. Voit sitten valita sinulle parhaiten sopivat lennot.
Pisteytys KAYAK-asiakasarvioiden perusteella
Miinukset: "The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes."
Miinukset: "Better food"
Plussat: "Seats were good, flight attendants cordial."
Miinukset: "It took forever for the passengers to get on the plane and seated for us to take off so we left late. We arrived late in Munich so I had to practically run to my next flight. Thankfully was in the same terminal."
Plussat: "The new Airbus was a very cool aircraft."
Miinukset: "Boarding process is really disorganized."
Miinukset: "1. NON-Organization lines for boarding passengers 2. Very rude and disrespectful communication skills of male flight attendant This flight left me with very unpleasant experience."
Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Miinukset: "Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition."
Plussat: "On time with excellent care by staff"
Miinukset: "Long walk on the airport for connecting flight"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Miinukset: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"
Plussat: "Plenty of food"
Plussat: "Online check in, easy to board. Flight was on time."
Miinukset: "I wish there was a vegan option for the food/snack onboard."
Plussat: "The flight was nice and the people were friendly and good"
Miinukset: "My stroller’s leg got broken and I did report"
Plussat: "Food was good but not enough."
Miinukset: "Entertainment system was not working."
Plussat: "The staff is good"
Miinukset: "The service for a wheelchair is extremely bad"
Plussat: "Short trip"
Miinukset: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."
Plussat: "Crew and service was very good,"
Miinukset: "Reclining seats. Great for you but not the person behind you. It puts the screen about 10 inches from your face when the person in front of you reclines and it's impossible to lean forward and rest your head on the tray."
Plussat: "Crew very nice and carefull"
Miinukset: "My luggage was destroied ;-("
Miinukset: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"
Miinukset: "There was not entertainment at all"
Plussat: "The flight from Chicago was only about 2/3 full and there was no one in the seat next to me so I had plenty of room to stretch out and get comfortable. The flight was super smooth...hardly any turbulence and crew worked hard to keep passengers refreshed."
Miinukset: "I sat next to the biggest jerk on the plane (something out of Lufthansa control so I don't hold that against them). Also the seats were not the most comfortable...even for an economy seat was pretty basic. Also the entertainment system was temperamental and some of the features (flight tracker) didn't work at all."
Plussat: "Comfort and space comparing to my outbound flight from SFO to Munich. This plane was way older but at least there was a little bit of space. Flight attendants were very nice."
Miinukset: "Entertainment units kept crushing, were not responsive. Difficult to use and enjoy. Frankfurt airport - total mess at the additional passport control before going to "Z" gates. Crowd of people, huge lines, all disorganized. The control for EU passengers was not so crowded but you couldn't see it at the end of the line, so even people who didn't have to were all crowding in the same cue. Horrible experience and I almost missed my flight because of this mess."
Plussat: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Miinukset: "Tthe first leg was overbooked and they wouldn't let me select a seat and I had to weather through a middle seat that I was not at all comfortable with The entertainment collection can be better specially Indian/Hindi movies"
Plussat: "I very much enjoyed my flight from LA to Munich. The flight crew were awesome and the airplane was impeccably clean and quiet. The flight was so nice I consider it as part of the vacation! I highly recommend flying Luftansa :-)"
Plussat: "Didn’t die."
Miinukset: "Took off almost an hour late. Flight personnel repeatedly skipped me for drinks, meals, etc. on plane for nearly 8 hours without a drop of water."
Plussat: "It's an hour so not much can go wrong I guess."
Miinukset: "Nothing. No issues with the flight"
Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Plussat: "They did it again, lost my bag for the emth time. But this time its seems to be more complicated than previous times this has happened. Just hope i’ll get my bag back eventually."
Miinukset: "Kosher food ordered was not satisfactory: meat too dry and compressed. I couldn't eat that. Overall Kosher meal was poor quality. Disappointing."
Plussat: "Salmon sandwich, friendly, nice crew."
Miinukset: "Lot of stairs, bus ride to the plan for boarding."
Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"
Plussat: "the crew was kind and helpful"
Miinukset: "the head of the crew( the purser) was extremely rude, inppropriate and unprofessional. I had an upgrade to economy premium because of the disaster with the DC to Franlfurt flight but I still experienced pain because I could not lay flat. I feel that Lufthana should give me a free upgrade to business on my flight back to Miami in October. it's the only way they can repair the stress, and emotional and physical torture they put me through in DC"
Plussat: "The flight crew was amazing.I recommend this service to anyone who's traveling"
Plussat: "Crew was good"
Miinukset: "Seating arrangement and lack of comfort :( Was impossible to get a seat assignment. Will not fly Lufthansa again."
Plussat: "Once on board the flight was smooth and the crew were very professional."
Miinukset: "The check-in process at DUS has a lot of room for improvement. The lines were long and the were not many staff out front providing info to customers."
Plussat: "my favorite airline"
Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."
Plussat: "Competitor airlines like Emirates are way ahead of the curve when it comes to value for the money for the economy customers."
Miinukset: "Seating is cramped up. Entertainment options are mediocre."
Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Plussat: "The flight attendance were nice."
Miinukset: "One of worst EU to US flights ever. Food was Ick, entertainment?? (even if you paid for the premium the choices were bad)."
Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."
Miinukset: "The seats are horrendous. I paid for extra room but the armrests don't move. Other airlines have armrest that move in economy seats. No opportunity to rebook online or at the airport. I flew in this route a month before, and since then I've been trying to change the seats. Lufthansa customer service never called me back. When I tried to call, I was put on hold for more than an hour every time. Never flying Lufthansa again."
Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."
Miinukset: "The flight was canceled because of terrible engine maintenance problem. After leaving the aeroplane no information or structured assistance was given. If I did not have roaming and would have called to re route I would have been possibly stranded in Berlin TEGEL for more than a day."
Plussat: "Friendly, professional crew!"
Plussat: "Clean plane , good crew ,"
Miinukset: "they didn't load my baggage from flight 1 to 2"
Plussat: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Miinukset: "The seat could have been much better as far as reclining and space. Overall I loved the flight."
Plussat: "Good aircraft, good service, on time, eventless"
Miinukset: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Miinukset: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Plussat: "Crew were very good."
Miinukset: "No vegan food available."
Miinukset: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Plussat: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Miinukset: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Plussat: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Miinukset: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
Plussat: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."
Plussat: "Nice and attentive crew."
Miinukset: "Seats not comfortable in premier economy."
Miinukset: "Seats were too close together."
Plussat: "The seat was very comfortable."
Miinukset: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Plussat: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Miinukset: "For me this part is not applicable"
Plussat: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Miinukset: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Plussat: "Great crews, excellent customer service"
Miinukset: "The craft is a bit old. Harsh landing."
Miinukset: "No entertainment facilities"
Miinukset: "Plane is old and entertainment facilities are no longer appropriate"
Miinukset: "There was no entertainment available."
Plussat: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Miinukset: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Miinukset: "There was no entertainment and the food could be better"
Plussat: "Crew was wonderful and welcoming!"
Plussat: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Miinukset: "Too much time spent at boarding. On luggage missing."
Miinukset: "Baggage check in was stressful"
Plussat: "Nice staff. Flight on time."
Miinukset: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Miinukset: "Booked with my partner. Ended up sitting apart. Not good"
Miinukset: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Plussat: "Air France personnel is always really helpful"
Miinukset: "Food and comfort in short haul are not the best - but the flight is short..."
Plussat: "FA kept bumping into my seat waking me up"
Miinukset: "Return the 777 to 9 across"
Miinukset: "wine selection divider between seats"
Plussat: "DIY snack area"
Miinukset: "Food and seating"
Plussat: "The crew were polite and friendly"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Plussat: "The crew"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Plussat: "The staff..the attentions..food."
Plussat: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."
Plussat: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Miinukset: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Miinukset: "Missed the flight due to late landing from earlier connection"
Plussat: "Everything. crew friendly and food/drinks the best"
Miinukset: "Nothing...all was wonderful"
Plussat: "Good quality flight"
Miinukset: "But delayed and lost baggage"
Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Plussat: "The Air France service was ok. Got me to my destination on time and alive."
Miinukset: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Plussat: "Quick and efficient not lying more to say or critique."
Miinukset: "Coffee and a bread roll as a snack??"
Plussat: "Not much expected as it was a budget trip."
Miinukset: "Poor timing in between connections, barely made in time to my first connection being the last person to board"
Plussat: "Timely and smooth teansit."
Miinukset: "Food has a way to go to be appetising."
Plussat: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Miinukset: "Le capitain et l’aterrisage"
Miinukset: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Plussat: "Glenlivet whisky for free"
Plussat: "Crew good, food okish."
Miinukset: "Entertainment system below average. Disembarkment was poorly handled and resulted in big delays."
Plussat: "Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good."
Miinukset: "Seats were a a bit cramped. The flight crew seemed overworked."
Plussat: "Crew and pilot great."
Miinukset: "Toilet was dirty."
Plussat: "Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew."
Miinukset: "Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?"
Plussat: "Crew was amazing."
Miinukset: "First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future."
Plussat: "Sarah the Cabin Manager was amazing."
Miinukset: "The business seats are horrible"
Plussat: "not much"
Miinukset: "Equipment change from A350 to very old 777. Long delay."
Plussat: "It was overall officient, basically on time and comfortable"
Miinukset: "Getting off the ground took quite a while even though we arrived basically on time"
Plussat: "Crew worked hard to keep to time and make passengers comfortable."
Miinukset: "Boarding gate crowded."
Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"
Miinukset: "The flight should have been on time rather than 2 hours late. The Gate agents should have been more honest about what was happening."
Miinukset: "Unnecessary delay"
Miinukset: "Nothing different from budget airlines nowadays apart from high price of flight, which is what it is all about really. Felt like a Ryanair flight for 4 or 5 times the price. Could have been SOMETHING complimentary to justify price."
Plussat: "BAc- great brand and very professional."
Miinukset: "Nothing for me"
Miinukset: "It started over an hour late and they lost my luggage"
Plussat: "Good seats at back of plane"
Plussat: "Although a late take off we managed to arrive 3 minutes early!"
Miinukset: "Nothing, keep up the good service!"
Plussat: "A quiet flight. Low season and with a BA flight to the same destination10 minutes before our one departed, this resulted in a near empty plane. Perfect."
Miinukset: "I have to say, the coffee on offer is disgusting. I would certainly look in to changing that."
Plussat: "Seamless boarding and seat upgrade to economy premium."
Plussat: "Crew very pleasant, professional and friendly."
Miinukset: "Tired and dated cabin; seats extremely uncomfortable causing severe back pain. In flight entertainment very old fashioned with small low resolution screens."
Plussat: "New Years flight... very special. Great staff and grear entertainment on board"
Miinukset: "The flight data was not showing... could have been interesting especially on a New Years flight"
Miinukset: "Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat."
Plussat: "Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous."
Miinukset: "Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed"
Plussat: "The crew worked hard and was courteous."
Miinukset: "This was American Airlines flight, not British Airways. The plane was old and quite uncomfortable. The entertainment system was subpar. The AA app was supposed to give opportunity to get more choice using personal devices but the system did not work on this old plane."
Plussat: "Crew very friendly. Decent leg room in economy"
Miinukset: "About all"
Plussat: "Easy boarding, on-time departure, clean aircraft, friendly crew, decent food, free drinks."
Miinukset: "Entertainment system did not work properly"
Plussat: "This is a no frills BA flight, but I'd rather do fly with BA than the other options. You have to pay for food and drink, the quality of crew far exceeds the usual low cost dross."
Miinukset: "Nothing for the price. Although my preference would be BA via London City."
Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."
Plussat: "Boarding pass to from LHR to Hyderabad was not iisued at SAT airport. The guy with wheelchair at London didn't help in getting me boarding pass in time. My flight scheduled left. I had to wait for the next flight enroute to Delhi rather than hyderabad directly. I had to wait for more than 10 Hrs at LHR and Delhi. There was heavy delay to reach my destination."
Miinukset: "Non-issue of boarding pass from LHR to Hyderabad at SAT airport USA. Callous attitude of the guy who didn't help me in getting me the boarding pass at LHR. Enrouting me through Delhi to Hyderabad instead of a direct flight I had to wait for more than 10 Hrs at LHR and Delhi. There was heavy delay to reach my destination."
Plussat: "Customer service was helpful as they could possibly be.. once you are able to contact them."
Miinukset: "It was very difficult to contact customer service if the hours are not a time the office in NY, USA is open."
Plussat: "The privilege of getting business class perks"
Miinukset: "The business class seats are economy class seats with the middle seat blocked, the leg space are same as economy."
Miinukset: "Just believe overall they could do better"
Miinukset: "Late departure caused down stream issues."
Plussat: "Service was really good"
Miinukset: "The seats for business class were economy seats but with the middle seat being a tray!! Expecting bigger seats with more leg room. Disappointed."
Miinukset: "I understand the flight was delayed because of the thunderstorm, but even then, the boarding process was horrible, at the airport they didn't know what was going on and people could board with no logic. It's also unbelievable that with a flight with such a delay, where we were told that at the gate that there was a limited amount of food on board, whatever was available (even water) was not kindly offered, but was on sale only."
Plussat: "Nothing. Delayed. Waiting around a lot. No satisfactory explanation."
Miinukset: "Delays. Poor communication. Disappointment that you can now count on BA to be worse than just about all other airlines."
Plussat: "Friendly, attentive and knowledgeable staff. Good light supper."
Plussat: "Cabin crew was nice and accommodating for passengers"
Miinukset: "Lack of leg room"
Miinukset: "The unpleasant unhelpful staff"
Plussat: "We enjoyed the flight from Orlando to London."
Miinukset: "Trying to find the connecting flight in London and not much leg room."
Miinukset: "no free food in a 2h flight??!! thia is a low xoat airline standard!!"
Plussat: "Not yet done."
Miinukset: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"
Miinukset: "Planes should have WiFi"
Plussat: "Arrived on time. Routine European short-haul flight from BA with no frills - as expected"
Miinukset: "Late departure but caught up the time on route. Very busy flight with only middle seats available 1.5 hours after check-in opened."
Miinukset: "They were late by 2 hrs"
Plussat: "The A-380 is outstanding. Seats are good, even in economy. Entertainment system is great."
Miinukset: "It seems to me that boarding by Groups has not helped in the least bit, instead it has made things slower. It's bad enough that the charges and limitations on luggage have forced everyone to try to board with their suitcases... The group system just makes things worse. I recommend BA compares itself to Lufthansa, Swiss, Qatar, Thai, whatever, and avoid trying to match Easyjet and American Airlines on service levels. Oh, and there is no excuse for long delays and cancellations in the most important airport in Europe. At least not for a simple dusting of snow."
Plussat: "best vegan meal ever"
Miinukset: "I missed my connection and was stuck for 12 hours. I was not warned that at nearly 70, I might need help to get to the gate on time. When I was late, the staff told me I should have asked for help.I had no way of knowing. I was told on another flight about the time limit. The lack of variety of entertainment and the quality of the equipment and the picture resolution made was a joke"
Miinukset: "It being on time"
Miinukset: "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."
Miinukset: "AA needs to standardize their WiFi. Sometimes it is boingo, GoGo, or Panasonic or something other. Each has a different way of logging in. It is way too complicated. Sometimes you can watch on the iPad in a browser, other times you need a flash player or the AA app. Have a common way of at least accessing the internet, otherwise it can take 10 minutes to log in if switching from a GoGo yo Panasonic service. It is just too difficult and buggy. I am glad I don’t actually pay for the internet."
Plussat: "Crew was gracious and helpful"
Miinukset: "Seating is always crammed, uncomfortable, people packed in like sardines. But I guess that’s par for the course with all airlines nowadays."
Plussat: "The seat although with limited leg room, was comfortable."
Miinukset: "The desk agent at the airport was awful and made my experience unpleasant. And already stressful travel was made much worse."
Plussat: "I could lean the seats back and you get one free carry on with no additional charge."
Miinukset: "Serve better snacks, don’t make flyers use their own device for the entertainment. The seats don’t have charging ports so by the time you reach the destination you need to recharge"
Plussat: "The pasta meal was quite good"
Miinukset: "Some more space. Individual entertainment. Air quality"
Plussat: "The crew was incredibly kind."
Plussat: "Seating had more space, the crew very relaxed and good humour as well as professionalism."
Miinukset: "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."
Plussat: "Getting to my destination"
Miinukset: "Having air conditioning on an aircraft on a hot summer day is critical. Especially on a 2 hours delay on the tarmac!"
Plussat: "Good range of entertainment, comfortable seats."
Miinukset: "Some dinner choices had become unavailable by the time I ordered."
Plussat: "Amazing crew, comfortable seat"
Miinukset: "Less delays and gate changes"
Miinukset: "On Time. Delayed advice 3 times."
Plussat: "Kind crew"
Miinukset: "The plane felt like it was going to fall apart."
Plussat: "Getting off. Entertainment system."
Miinukset: "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."
Plussat: "Seat 5A was great"
Miinukset: "Flight was delayed by an hour. My bag did not get on the correct plane. It had to be delivered the following day."
Plussat: "Considering it was only a 2.5 hour flight, the snack was fairly good."
Plussat: "It left on time and arrived on time"
Miinukset: "Service, comfort and food as I would rate these below 0 if there was that option."
Plussat: "I loved everything"
Miinukset: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."
Plussat: "Was departed earlier because we were all on board early"
Miinukset: "No food on the International flight from Kingston to Miami."
Plussat: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Miinukset: "Very limited food options."
Plussat: "The legroom."
Miinukset: "There was nothing not to like."
Plussat: "I liked the room."
Miinukset: "There was no entertainment. Could not get seats together."
Plussat: "Good legroom on economy"
Miinukset: "Super tiny seats"
Plussat: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Miinukset: "Flight was delayed 4+ hours due to weather. Gate agents did not communicate well, were rude and not helpful."
Plussat: "Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent"
Miinukset: "Delayed, bumpy and staff didn’t look for headphones"
Miinukset: "Only one of the Tram car lines was running from gate to terminal at TIA"
Plussat: "Crew were ok Captain was informant"
Miinukset: "Delay Heat on plane at 98 degrees upon boarding"
Plussat: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Miinukset: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"
Plussat: "The plane was late but from that point everything was fine."
Miinukset: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Miinukset: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
Plussat: "We took off and landed safely."
Miinukset: "Felt very low budget and cramped."
Plussat: "I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport."
Miinukset: "Cancelled flight"
Plussat: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."
Plussat: "Moved seats together, great plane and serviceN"
Miinukset: "Delay getting landing slot"
Plussat: "Not much"
Miinukset: "Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes"
Plussat: "Not much."
Miinukset: "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."
Plussat: "The crew was helpful and fast in turning plane over."
Miinukset: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"
Plussat: "The overall service x"
Miinukset: "The e-ticket did not include the terminal information. As it was an Iberia flight I went to the terminal 7 where Iberia operates. However, after waiting on line when I got to the counter the attendant informed me that the flight was operated by American Airlines and I had to go to terminal 8. I ran to terminal 8 but by the time I got to the check in it was 6:15 and they said they said the check-in for the flight at 7(which was actually at 6:55pm) was closed for check-in. I was lucky enough that there was another Iberia flight (this one from terminal 7) st 8:30pm and the supervisor was able to find me a spot in that flight."
Plussat: "Nice flight, great leg room, staff was friendly and flight was on time."
Miinukset: "It would have been nice to have all the immigration forms necessary and a pen to fill them out. If you aren’t going to provide those please notify passengers in advance."
Miinukset: "Not much leg room (and I’m only 5’8’’)."
Plussat: "There were only snacks, no setback entertainment"
Miinukset: "Add a meal and seatback entertainment"
Plussat: "Comfort plus seats gave extra leg space."
Miinukset: "Probably more of a Newark airport thing but we were delayed on the runway for over an hour because of drizzle. That is a joke. You can fly in light rain."
Plussat: "- Boarding was efficient - The food was good"
Miinukset: "- The male flight attendant in Business Class was rude. - The movie options were very limited, dated and unappealing"
Plussat: "All service from check in to boarding was just ok."
Miinukset: "Checking in was annoying. Got to the airport and people seemed positively confused about having to tag their own bags. Granted when I finally got to the kiosk, I went through in a short amount of time but I’m not sure of the benefit as I knew I would need an assistant to review my documents."
Plussat: "That the flight wasn't any longer than it was"
Miinukset: "A bit hot n stuffy"
Plussat: "On time"
Miinukset: "Food was poor"
Plussat: "Read above"
Miinukset: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
Plussat: "the flight was scheduled 1h30"
Miinukset: "the seat comfort"
Miinukset: "So it was annoying that the seat that was assigned to me..airline assigned that seat to someone else because that person asked for it. And nobody bothered to ask me( no email or call or anything) even though there were lot of empty seats. But the passenger was polite he moved to his original seat."
Plussat: "For all the turbulence that we heard about, the flight was extremely smooth which I attribute to the pilot's skills"
Miinukset: "We kept on being told that there was going to be turbulence and that it would be too rocky to serve food/drinks - but there was limited turbulence and the flight was very smooth. There was also a delay in leaving as there was an extra bag in hold but they 'couldn't find it'."
Miinukset: "Food could of had a better selection but wasn’t the worst I’ve had"
Plussat: "Arrived early 787-9"
Plussat: "The controlled and orderly way when boarding."
Miinukset: "The staff from the desk was unfriendly. On boarding no one showed you where your seat is located. The food was dreadful. The same aweful pasta meal on the outbound journey was served again. During the flight I was feeling very unwell I asked the flight attendant our axeick bag which she brought, but I was told to go to the toilet. She did not return to enquire after my well being. I was in the toilet for 5 minutes. Very uncaring. The tea was cold when served"
Plussat: "I liked everything was excellent"
Miinukset: "There was a 10 minutes delay"
Plussat: "Not much"
Miinukset: "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"
Plussat: "On time"
Miinukset: "No snavks"
Miinukset: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."
Plussat: "Landed early"
Miinukset: "No wifi or substantial snacks/dinner. Paid for bag"
Miinukset: "Lufthansa as an agent is a mistake! I had to deal with them prior to flying to the US. I have never ever had to deal with such bad service in my entire life. United was great though and I highly recommend them."
Plussat: "My husband and i we want to seat next to each other"
Miinukset: "1) Chicago O'Hare Airport Airline staff very rude. 2) from Los Angeles to Chicago my husband and i are not sitting to each other. My husband is upset. 3) from Chicago to Los Angeles my husband and i are not sitting to each other. It happened again. Very disappointing. We think the airline doing this intentionally."
Plussat: "The journey was smooth"
Plussat: "Entertainment and the crew"
Plussat: "bad movie choices"
Plussat: "On time"
Miinukset: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."
Plussat: "Friendly staff, happy to help"
Miinukset: "Was all good"
Plussat: "Easy check in. Good flight. Good food."
Plussat: "Improve the food and be ahead of the best"
Plussat: "Newark Airport is great and the flight was comfortable"
Miinukset: "Seats were small with not much leg room"
Miinukset: "Seat kicked throughout the flight from behind, screaming child in my ear on the side, constantly declining and inclining chair in front. Melted ice cream and butter. Butter poured onto my lap on opening! Audio didn't work on films. Couldn't store my bag anywhere near my seat Utterly dreadful"
Plussat: "very kind crew members and flight was an hour early."
Miinukset: "The worst food on an airline ever...witnessed so much waste all around me. No one could eat it. Entertainment broken and sound quality awful."
Plussat: "Excellent flight"
Miinukset: "At check in time being told I needed a eta visa to enter Canada!"
Plussat: "Service,management, food"
Plussat: "I do like that you can charge your phone on the plane."
Miinukset: "I didn't realize with United economy tickets you have to check your carry on. That's why I love Southwest."
Plussat: "We had an aisle each! The staff were friendly too."
Miinukset: "A slight delay"
Plussat: "Crew were amazing, so friendly and helpful Entertainment system was so so good Landed early"
Miinukset: "Overnight wasn't the easiest flight in the seats Serving people coffee when others are probably trying to sleep probably wasn't the wisest idea either Pre flight queue system is just baffling"
Plussat: "Side adjustable headrests on seats."
Miinukset: "Lack of entertainment options."
Plussat: "Crew did a great job. Air China had much better food service."
Miinukset: "Seats two small, not enough room to stretch your legs. Bathroom to small. Designed for people less than 150lbs, and 5'-6" in height Not comfortable for people over 6' tall."
Plussat: "The crew in air Canada is awesome! They were really great and friendly. I'm impressed with their impeccable service even if it was a short flight to Vancouver."
Miinukset: "Flight was delayed."
Plussat: "It got us from a to b but not much more to be said!"
Miinukset: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."
Plussat: "It got us from a to b but not much more to be said!"
Miinukset: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."
Plussat: "Almost like normal seats, almost like normal flights. Ontime, helpful, professional, & courteous crew."
Miinukset: "They don't recline."
Plussat: "The flight attendants were top notch."
Miinukset: "It was a very nice flight."
Miinukset: "Took 3 days to deliver my case. They have daily flights. Very poor."
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