Etsi halvat lennot välille Reykjavik Keflavik Intl - Suomi

Plussat: The boarding process was quick and efficient

Miinukset: The seat bottom was just a bit on the hard side.

Miinukset: The check in was very slow - only one Iceland Air representative was at the counter.

Plussat: Crew was good.

Miinukset: Boarding in Reykjavík was a mess. Biggest problem was that the flight was delayed over an hour, but the boarding times were only changed at the gate by ten minutes each time - and with no seating at that gate that meant everyone was standing around for over an hour.

Miinukset: Announcement At the airport and the plane needs speak English more clearly. Thanks!

Plussat: Newer plane for this stretch.

Plussat: Small compliment from Air France was lovely and unexpected

Plussat: Absolutely nothing

Miinukset: Everything

Miinukset: The boarding process. Had to sit on a bus on the tarmac for a long time before getting shuttled to the plane.

Miinukset: Flight was delayed due to mechanical issues so do a better job at maintaining the planes

Miinukset: There were two flights to Prague within 1/2 hr of each other. We were at the wrong gate. They called for immediate boarding and we were at the gate in minutes. The plane had not left the gate but the captain refused to open the door. This unheard of, that at the counter didn’t want to intervene. Now we have to rebook. These Eastern European countries are still thinking of the past.

Plussat: Nothing

Miinukset: The flight arrives late to the destination and was turbulent The claim baggage was so difficult

Plussat: Kind crew and comfortable seats in the exit row

Miinukset: No snacks

Plussat: The cabin crew were all pleasant and attentive. The entertainment system had a lot to offer.

Miinukset: The seat bottom was flat and hard.

Plussat: The airplane waited for us because our first flight had a delay. The airplane was clean and in good condition. The flight was very smooth.

Plussat: On time. Luggage arrived to destination.

Miinukset: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again

Plussat: They waited for transit passengers Were helpful

Plussat: Quick boarding, pleasant crew

Miinukset: Small propeller plane with very limited room, no in-flight service,

Miinukset: No information was avSo pick a couple up listen to this device again also right now dictation right now

Plussat: A passenger that I was going to sit with had an obvious head cold or flu. Due to my own medical recommendations, I calmly asked a flight crew member if I could change my seat. I was helped nicely, no big deal. Thank you So much!!

Miinukset: Lost my suitcase. Transfer between flights was about 1 1/2 hours, too short. They promise the bag will be here tomorrow - 1 day late.

Plussat: Kind crew and comfortable seats in the exit row

Miinukset: No snacks

Miinukset: Purchased only one way fee for luggage at expensive rate and had to pay another luggage fee on way back. Was not informed it was only one any fee . No complimentary food or snacks offered considering it was an 8 hr flight. When we did purchase a meal, portion size was very small.

Plussat: Crew was awful. Grumpy and not friendly. They hate their customers especially children.

Miinukset: This was my worst experience on any Lufthansa flights. Worst ever!

Plussat: Crew excellent...seats small and not too comfortable for business class.

Miinukset: Flight delayed and I missed connection

Plussat: Aircraft and crew

Miinukset: Food

Plussat: free entertainment, friendly crew

Miinukset: snacks, food for free

Plussat: Held the plane when our flight from Denver was late.

Miinukset: No tunnel loading.

Plussat: The crew were wonderful, very comfortable travel.

Plussat: Crew was great. Loved having the layflat seat instead of regular Saga seat. It’s a leased plane due to the grounding of the 737-max so we got layflat seats instead of WI-FI (which is way better in my opinion)

Miinukset: O M G! It was about 150F while we were waiting to take off and for some reason, business class doesn’t have overhead vents. I had rivulets of sweat dripping down my face and almost felt woozy. The plane was also a bit worn and dirty compared to the last time I flew Icelandair in 2016.