Halvat lennot Reykjavik Keflavik Intl

Plussat: Yes

Miinukset: Trips

Miinukset: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again

Plussat: Efficient boarding and disembarking.

Miinukset: Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*

Miinukset: Baggage was broken and two items inside also broken. Was overcharged for baggage.

Plussat: the crew on Icelandair is wonderful. A nice precursor to Nordic manners! The plan ride was fine. The entertainment options were very good-TV, movies, music.

Miinukset: Everything was fine...flying is not my favorite experience.

Plussat: The getting Paris France with no delay was great! The crews where nice and the check in with quick.

Miinukset: If the airline can offer more food selections for customers who fly on economy class that would of been a plus.

Plussat: professional and efficient

Miinukset: no food

Miinukset: We flew out of Newark (EWR), and the flight gate was NOT posted on any of the flight departure boards, there was no Icelandair counter to ask for that information (staff had left, as we arrived there shortly after 1 hour prior to departure, so there was no longer even a sign saying Icelandair on it), there were no Icelandair staff or crew to ask, and each and every airport personnel we asked (such as visitor information and security) either did not know or gave us incorrect information. The gate information was not given on our boarding passes, and even Google did not know the gate number! Although we should have had plenty of time, we ended up having to cut through the security line to make it, and even then we came fairly close to missing the flight. I would be very reluctant to ever use Icelandair again, even though I did like the price for the cost of the flight and the flight itself was fine.

Plussat: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Miinukset: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Miinukset: Meal choices - only serving beef in economy was not great.

Miinukset: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Plussat: The seat was not as cramped as the Greenland Airways flight preceeding this.

Miinukset: Not having additional fees for baggage. Please disclose that as part of the ticketing.

Plussat: Crew was great and welcoming

Miinukset: Some features on screen did not work, also seat handle wasnt possible to lower

Miinukset: I didn't like putting two family on different seats far from each other

Plussat: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Miinukset: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Plussat: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.

Miinukset: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Plussat: The crew, plane and airport was great!

Miinukset: Part of our luggage was disassembled and not delivered to the final destination.

Miinukset: Being on time

Plussat: Newer plane for this stretch.

Plussat: I liked the fought attendants they were very friendly and willing to help.

Miinukset: The plan was small for a 3 in a half hour flight. On top of that there was not even as much as a snack given and everything on the menu was way over priced. Just think it is in human to have people in the air taped that long and force them to pay extra on top of ticket price to have a snack. Very disappointed if i can help it i will not fly with them again. This is the 3 straight year i have so seems like we are being forced to go with them to get a decent flight price.

Plussat: Ain't like them at all

Plussat: Crew nice

Miinukset: Flying in general in uncomfortable. The is nothing complimentary from the airline expect a very small cup of fluid.

Plussat: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Miinukset: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Plussat: The crew were professional and courteous

Miinukset: Nothing, as it’s a short flight!

Plussat: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Miinukset: N/A

Miinukset: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Plussat: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Miinukset: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Plussat: Modern airplane

Miinukset: Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

Plussat: Helpful crew

Miinukset: Nothing

Miinukset: would not check my bag to final destination

Miinukset: One Toilet for a full plane with 150 passengers....

Miinukset: You have to pay for your food. What’s up with that?

Plussat: smooth check in, boarding

Miinukset: Some complimentary snacks would be appreciated.

Plussat: Seats not that good need softer seates for long haul flights

Miinukset: Dissapointed that my flight info screen does not rotate and update the screenshots like they used

Plussat: Crew was very friendly and helpful.

Miinukset: We were placed on another flight for whatever reason and were not given seats together. Not too big of a deal, just would have been nice to sit together since we booked 6 months prior to the flight.

Miinukset: Short flight and unmemorable (that's a good thing)

Plussat: Tallin airport is beautiful

Miinukset: Lost luggage and indifferent assistance.

Plussat: Helpful crew

Miinukset: Nothing

Plussat: Very nice and comfortable place by Air Baltic. Nice and polite crew.

Miinukset: Flight was delayed

Plussat: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Miinukset: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Miinukset: Stood in line at check-in for almost an hour. No free food nor snacks for an international flight. Movie selection is minimal and outdated. Beverage service was also limited.

Plussat: Decent plane, but not much more to say about this airline.

Miinukset: Had to climb stairs to board the plane & walk from the terminal. There was no food service included. Had to buy food, expensive prices & the choices were very limited. A major downer! Only had 2 beverage services in 6 hrs.

Plussat: Great entertainment options

Miinukset: No internet from Chicago to Iceland didn't help

Plussat: Yes

Miinukset: Trips

Plussat: Simple no frills airline

Miinukset: Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems

Plussat: Arrival in time

Miinukset: Compartment for hand luggage was full, no space

Plussat: The crew, plane and procedure was all great.

Miinukset: Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing.

Plussat: The crew, plane and airport was great!

Miinukset: Part of our luggage was disassembled and not delivered to the final destination.

Miinukset: At least a complimentary glass of water or juice in Economy.

Plussat: Nice stuff.

Miinukset: Probably teleportation?

Plussat: It was on time.

Miinukset: Incredibly expensive checked-in baggage fee, $108.

Plussat: The bigger more comfortable seats on this flight were so nice. The complimentary beverage and food was nice also.

Miinukset: Boarding from the tarmack and having to carry our bags up many stairs to get on the plane! Not so nice when you are an elderly person.

Miinukset: Stood in line at check-in for almost an hour. No free food nor snacks for an international flight. Movie selection is minimal and outdated. Beverage service was also limited.

Plussat: the crew on Icelandair is wonderful. A nice precursor to Nordic manners! The plan ride was fine. The entertainment options were very good-TV, movies, music.

Miinukset: Everything was fine...flying is not my favorite experience.

Miinukset: Being on time

Miinukset: Flight was late

Plussat: They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic.

Miinukset: They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!

Plussat: Very nice plane and we left on time and the flight was very smooth.