The seating space is tight. I could have taken the seat in first class if ït was affordable.
Ground staff at bangalore are very helpful
A long haul flight needs roomy and comfortable seats.
I liked the food and services
Complaint I booked seating with Qatar which was confirmed, credit card billed. But arrival I learned seats not assigned to wife and myself
Never reached there flight got cancelled 2nd time in a row
Only had fish option for food. I am allergic to fish and there was no veg option
Exceptional in every sphere of flight services the best in the world 🌎🌎🌎
Cabin crew were great. Not impressed with the food.
Everything was excellence and good
Plussat: "We really enjoyed this airline"
Plussat: "comfortable seats. Crew was friendly. Food was good."
Miinukset: "cannot think of any. I am Qatar airways fan"
Plussat: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Miinukset: "I can't think of anything that wasn't good."
Plussat: "The crew was very friendly."
Miinukset: "Seats can get better."
Plussat: "Amazing service. Incredible comfort."
Miinukset: "Too hot in the plane - was far too hot. too late the drink...after I eaten."
Plussat: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Miinukset: "Just don't like all the trips to and from flights on the bus at Doha."
Plussat: "From Doha to lax my assigned seat was 20K and some Isidore changed it before I arrived to Doha. Then I called in to get another window seat and likely got 29K. When entering the aircraft another moron changed to to 38E. I’m so definitely getting my refund for this customer service/ flight !"
Miinukset: "Take a while guess"
Miinukset: "Internet connection at airport and lounge is not good"
Plussat: "All except the food"
Miinukset: "The food"
Plussat: "The A330, despite being an old plane, had really good recline."
Miinukset: "The entertainment was very outdated."
Plussat: "Seat was comfortable and entertainment selection was good."
Miinukset: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Plussat: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Miinukset: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"
Plussat: "Amazing crew, new planes"
Miinukset: "Food can be adjusted to the cuisine of the destination."
Plussat: "Plane design was nice"
Miinukset: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."
Plussat: "There was a flight attendant that this was only her second flight. She was amazing. Really enjoyed the service."
Miinukset: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Plussat: "i like the service of qa. its amazing."
Miinukset: "none at all"
Plussat: "The check-in for my first flight was great in Philadelphia."
Miinukset: "There are no lounges in Philadelphia that accepted my Priority Pass. Your economy passengers deserve options, which I have paid for. Movie options were not as good as expected."
Plussat: "crew was lovely and plane was very new"
Miinukset: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."
Plussat: "price, comfort, food"
Plussat: "They do their job well"
Plussat: "The leg space the reclining chair the personal tv the head rest The food"
Plussat: "Great crew, as usual."
Miinukset: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Plussat: "quick eficient"
Miinukset: "long flight"
Plussat: "great entertainment system friendly staff"
Miinukset: "very cramped flight, even when just partially full light food for an 8 hour flight"
Plussat: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Miinukset: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."
Plussat: "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Miinukset: "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"
Plussat: "The Qatar Airways price."
Plussat: "Crew was very accommodating."
Miinukset: "Nothing to report."
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Plussat: "I was really impressed by how nice caring and wonderful were the flight attendants!!! Excellent service!!! Great food!!!"
Miinukset: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."
Plussat: "Very courteous!"
Miinukset: "Food is not fresh, very uncomfortable seats and very little leg room."
Plussat: "The crew was fantastic!! They saved this rating."
Miinukset: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"
Miinukset: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"
Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
The flight crew was very attentive, loved that we got 2 full meals on this flight!! The way it is now a days where you have to pay extra for every little thing, the meals, wine and thoughtful care package we received really go a long way. Loved Turkish Airlines!
The boarding team could do a better job of crowd/line control. It was a gaggle.
Everything was so good service excellent
It’s great staff and very good service
The flight didn’t even happen.
Cabin crew in business class seem so rushed. Hurry up and serve food, hurry up and clear trays, hurry up and get things done. It felt frantic but overall it was okay.
Miinukset: "Please improve food. Same cold sandwich was given again and again. There was no tea, coffee, cold drink, fruit or chocolates. The menu was very bad. We are disappointed with food."
Miinukset: "No social distancing‼️Service on plane just horrible"
Miinukset: "I just wish they used newer planes on this route but everything else was perfect!"
Plussat: "The flight attendants were friendly, attentive and efficient."
Miinukset: "Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service."
Plussat: "Flight was cancelled"
Plussat: "Perfect. 10/10"
Plussat: "Friendly crew. Plane well maintained"
Miinukset: "Delay, poor boarding"
Plussat: "Dining, crew service, cost of international business class lie flat seat less than half of what the others would have cost. In spite of the weaknesses, would fly again."
Miinukset: "Chaotic boarding scene at Istanbul-Ataturk airport. Comfort of the lie flat seat on the 777 less than optimal: thin sleeping pad. Lounge at IST crowded, dirty."
Miinukset: "Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better."
Plussat: "The entertainment option was pretty good"
Miinukset: "There's very limited legroom on this plane."
Plussat: "Food, staff attitude, service. Good communications from captain during lateness period at JFK."
Miinukset: "In Istanbul the line for boarding was badly mismanaged, something unusual for them."
Plussat: "Enhanced security screening is great."
Miinukset: "Their website reports INCORRECT departure times for their flights!!! BEWARE I travel frequently and Turkish Airlines is posting WRONG information about their flight departures, causing people (like myself) to miss their flights!!!"
Plussat: "Friendly good service"
Miinukset: "Istanbul changing gate to get to such long walk"
Miinukset: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
Plussat: "Convenient. Good price."
Miinukset: "The flight from Istanbul to Alexandria showed departure time 1:30 am, but in reality, it departed at 12:30 am. It wasn't a problem for me but it was confusing."
Plussat: "Crew and in flight meal and refreshment services were great."
Miinukset: "Wifi was ineffective for most of the flight. Difficult to sign on using Android phone and unable to achieve full wifi web-browsing once activated. Charged full fee for very minimal access. One hour of access cost is almost as much as full flight access so it drives you to the higher cost option. On demand movies and music were fine. Economy seating is a tight fit but not unexpected."
Plussat: "Fantastic onboard entertainment. Lots of current movies and tv shows to watch. Music was available, too. Even a camera under the plane to see what you’re flying over...usually clouds. USB charging, big screens in the headrests, games, remote control with keyboard and game controller, network cable for laptops without Wi-Fi even. The had pillows and blankets on every seat when we arrived and handed out hot towels before the first meal. They also provided a kit with eye mask, toothbrush, cologne, and slippers. Far better than we expected."
Miinukset: "We were subjected to at least five security checks after our transfer in Istanbul. At the gate they checked our passports and boarding passes five times before boarding, every carry on bag was searched and every person was patted down. We even watched while one man held up his baby for a guard to pat the baby down! This was all after the security we’d received to get to our gate. So, if you left the gate to use the bathroom, you had to go through all the checks again."
Plussat: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Miinukset: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
Plussat: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Plussat: "Generally efficient and comfortable."
Miinukset: "Leg room seemed a bit tight and the food didn't seem fresh."
Plussat: "Every thing"
Miinukset: "Seats too close"
Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Miinukset: "They was late for boarding The food is bad It's was my bad experience this travel"
Plussat: "It seems like the company and crew go above and beyond for its passengers. Even those in cabin. We still get treated like first class. That's awesome."
Plussat: "On time"
Plussat: "it's mostly good"
Miinukset: "the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???"
Plussat: "Every thing, the etertainment on the over the Atlantic is exceptional great with many good and new movies. The flight map is very informative. The food very good and the free offer of drinks and sandwiches is great service."
Miinukset: "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"
Miinukset: "I was supposed to be given two boarding passes through my check-in but I was given only one. This caused a lot of confusion on the Istanbul Airport. The staff there we unbelievably rude. They caused two passengers (on separate occasions) to miss their flight right in front of my eyes due to no apparent reason. They plainly refused to cooperate with passengers."
Plussat: "The crew on the flight were very nice"
Miinukset: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
Plussat: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Miinukset: "They lost my luggage"
Miinukset: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"
Plussat: "The flight was fine, the crew courteous and everything was ok until I got to my destination."
Miinukset: "It turns out my checked luggage never made it to Budapest and the people at the airport did nothing to help with the fact that I had nothing on me because of that. They took my information to deliver the suitcase but since the luggage would not reach me for at least a week they did nothing to compensate for the fact that all I had on me were some books and my computer. I had to buy all new toiletries and since I am travelling for work basically had nothing to wear for my meetings. This was a really bad experience"
Plussat: "Helpful crew. Screens for entertainment and information at each seat."
Miinukset: "Both meals were penne pasta, as was the previous flight's. Should be more varied."
Never more flight with your company!!!
The actual flight was ok. But was a mess before departing AMS. My previous flight was late, so missed my connection in AMS. Then I spent over two hours getting things settled to get another flight. I was unable to complete my request online, and no one at KLM in AMS wanted to help. They kept giving me the run-around until I finally convinced them K was stuck without their personal help. It added a lot of stress (and about 5 more hours of transit time) to my overall journey.
Our flight was canceled and had to stand in line for 3 hours and 11 minutes to get on a flight to Florence Italy for the same day. They couldn’t get us to Genoa for 36 hours and had to go through Rome no direct flight. We will be contacting customer service for compensation for a hotel stay in Florence and train tickets to reach our destination Genoa Italy.
I do not know how, but, rude crew and counter personnel is here, rest of things looks pretty standard without any difference with other airlines, that was not the case in the past
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Kiire oli nousuun mut kerettiin ksikki hyvin
They canceled our flights but the flight went on anyway.
Plussat: "The plane condition."
Miinukset: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."
Plussat: "The crew was professional & friendly"
Miinukset: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Miinukset: "All of the less than good, obvious!"
Miinukset: "Boarding was crazy. Could not everyone in the gate area."
Miinukset: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Plussat: "Reclinable seats."
Miinukset: "The food!! The lights could be dimmed as it was a night flight."
Miinukset: "The KLM crew are always great serving and treating you. Well above many other airlines."
Miinukset: "Travelled business class and was ace experience"
Plussat: "Very professional"
Miinukset: "Lost luggage"
Miinukset: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Plussat: "The crew is really welcoming"
Miinukset: "The seats are too narrow and a bit too hard"
Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Miinukset: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."
Plussat: "Everything was good except for the entertainment consul for one of our seats."
Miinukset: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Plussat: "Friendly staff"
Miinukset: "Security check at gate; No priority"
Miinukset: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Miinukset: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Plussat: "Very pleasant, professional crew"
Miinukset: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Miinukset: "Nothing special"
Miinukset: "Still waiting to board after missing this connection had to be booked on another airline"
Plussat: "Good flight, very attentive crew."
Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Plussat: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Miinukset: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Plussat: "Easy to board and easy flight."
Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"
Miinukset: "You are almost always late!"
Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."
Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Plussat: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Miinukset: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Miinukset: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Plussat: "Friendly staff"
Miinukset: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Plussat: "The cabin crew were pretty good. That's about all that was good."
Miinukset: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Plussat: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Miinukset: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Staff was not very responsive. Food not appetizing - guess typical airline issue.
The flight from AUH to HYD was delayed and there was a last minute change in the aircraft as well. It was a smaller plane that what was shown earlier. We paid for the seats ahead of time but didn’t get the requested seats and the overall service was terrible.
Entertainment options are poor. Add more movies (Hollywood, Bollywood, European etc) and TV shows/Comedy etc which are latest.
The flight attendants were very friendly and hospitable
They didn’t allow me to fly
Plussat: "Seat was not super comfortable. Crew was excellent."
Miinukset: "There was no online checkin or any ability to choose seats on your app."
Miinukset: "The Seats were really old and no new movies"
Plussat: "The seat were nice & the staff more helpful than before"
Miinukset: "Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all"
Plussat: "Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available"
Miinukset: "As above"
Miinukset: "The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply."
Plussat: "No hassle at airport check in. All good"
Plussat: "Seat was good."
Miinukset: "We lost an iPad on the plane and I called and filled a o several times it absolutely no response. Very disappointing."
Plussat: "Legroom Entertainment Airport onboarding exp"
Miinukset: "- horrible crew, many crew members were just rude to many passengers. Often rolling their eye and making overt gestures to passenger questions - one crew member just threw the food tray down and it all spilled over another passenger - they also struggle with english and so is hard understanding both ways - abslote the worst food selection and quality in my experience. Better pack your own food from home"
Miinukset: "الملاحين غير متعاونيين ويهددون The crew so bad"
Plussat: "Same food offered on both trips was a bit disappointing"
Plussat: "Prompt departures and arrivals"
Miinukset: "Lack of leg space and the food"
Plussat: "This was my second time flying with Etihad and the experience was excellent. Continue to provide excellent service to all customers regardless of where the sit"
Miinukset: "They don’t treat the passengers with respect. They treat us as if they are doing us a favor by flying us to our destination."
Plussat: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."
Plussat: "The crew das really nice"
Plussat: "The crew"
Miinukset: "The food and cabin confort"
Plussat: "This time the service was ok"
Miinukset: "Food was mediocre,and while boarding the buisness class and economy lines are chaotic, looks like no one is in charge!"
Plussat: "Crew was friendly. Even though we were redirected to a new gate/plane and had half hour delay, our plane arrived on time."
Miinukset: "Was stuck next to an overweight lady who was sitting partially in my seat and crowding me. My gate was changed and we were redirected to a ghetto looking area for the gate. My luggage was not delivered along with my flight and I had to file complaint to get it delivered. It caused lots of hardship as I had no way of contacting my family to let them know I had arrived and was safe. They were all worried when I didn't come out of the airport at Hyderabad in a timely manner since I traveled alone due to an emergency."
Plussat: "Kind of similar to Indian food if possible. Thanks"
Plussat: "Good food, comfort, boarding"
Miinukset: "Flight crew not very polite."
Plussat: "The service Chairs Entertaining screen Crew Food In my flight from cai to AUH EY 654 4AUG There's cabin crew guy I didn'tremmeber his name ,, he's really awesome and quite and polite and really want appriciate him He toke care of me because I was sick and he made everything for me to. Be comfort Thnx Etihad"
Miinukset: "one and half hour late, barely made to the next flight!"
Miinukset: "Lost one of my bags! Returned after over a full day... was not even updated on location / that it had been found until the following morning... 24 hours later. Boarding was delayed... but by all means take longer if it means I get my bag when I land!!!"
Plussat: "All good"
Miinukset: "Plane late"
Plussat: "Overall flight experience was good, but the ground staff need to be more real time responsive and should own responsibility."
Miinukset: "My baggage is still missing and no one is responding to number presented on the sheet in Chicago, very bad. Please get my baggage to me and be kind to the customers in aftermath of the services."
Miinukset: "People sitting in wrong seats and queue jumping"
Plussat: "Easy transfer immigration and security check"
Plussat: "Actually there was nothing to like except for the ground crew and the flight took off on time"
Miinukset: "Everything was horrible. The seats are uncomfortable compared to qatar airways, lufthansa, kuwait airways. The food was amazingly horrible. The entertainment device was out of date."
Plussat: "The bathrooms were clean and functioning"
Plussat: "we like the services....coming from LA to ABU DHABI time between flight was only 50 minutes but security check was really fast....overall We liked ETIHAD very much...a hassle free experince"
Miinukset: "If you look my itinerary, I left Flint to Delhi with my wife-Rita Bhatnagar. She did return on October 25th but I was suppose to return by Nov. 24th. Unfortunately, my wife injured her back while liftin gher luggage at Flint air port on October 25th and few days latter she end up in ER Hospital. I had no choice but to return back home, so I called Etihad customer service for reschedule my trip back to Flint. They asked me so much money that I had no choice but find another flight (cheaper) from United Airlines. So, answer to your question is that I didn't travel from Delhi to Flint on Etihad Airlines."
Plussat: "Chair was comfy"
Miinukset: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"
Plussat: "abu dubai airport transit area"
Miinukset: "nothing bad that i could found"
Plussat: "The crew was nice, there was enough leg room to where it wasn't uncomfortable for me."
Plussat: "Very professional but efficient."
Plussat: "The trip was late and the transite one left and they refused to componsate me neither by ticket nor money .. It was ahorrible trip i lost 4000 dollars for hotels and other ticket which is toooooo much"
Plussat: "Connection times and schedule."
Miinukset: "Middle of the day standing in the runway in the sun in the desert inline. That's boarding experience. Who cares for 3rd world traveller right !"
Plussat: "The service was great."
Miinukset: "The food was not up to the standard"
Plussat: "I've flown more than 9 different airways on international flights; Etihad has probably the best economy seats and in flight entertainment with large movie collection."
Miinukset: "Etihad overbooked me along with more than a dozen other passengers on a 14-hour international flight. Apparently Etihad decides on who gets left behind. Etihad's "Transit Travelers" service is one of the WORST customer service desks I've ever been to. I waited in line for 2 hours. Passengers were urging to be served so they can make it to their connecting flights not knowing they have been already selected not to board those plains. Voices were raised and demands were made to speak to the supervisor. It was chaos. I made it to the agent shortly after the gate to my flight had opened. I was shocked by how the agent lacked empathy when he informed me I won't make it to the connecting flight because it had been overbooked. Not an apology or even sir! I was forced to be rerouted which stretches my 25-hour trip to 33 hours. Then the connecting flight gets delayed more than an hour resulting in missing the second connecting flight. Now my trip has become a 41-hour trip, I missed a day of work that's worth more than double the value of the voucher Etihad gave me and lost one day of unscheduled vacation. Etihad even damages my bag that had servived more than 10 flights. I will never fly Etihad and strongly recommend against flying with Etihad."
Plussat: "Lots of legroom!"
Miinukset: "Abu-Dhabi was very crowded with passengers and it took very long (actually I was amongst last few passengers who boarded my connection). Depending on time of year, etc the time to connection need to be increased."
Plussat: "Worst customer service ever"
Plussat: "Crew was good, food was very good,seats were fine."
Miinukset: "Entertainment options could be better. The entertainment system needed reboot."
Plussat: "I had my own row of seating because the flight was pretty empty so it was very comfortable"
Miinukset: "Nothing. Excellent flight"
Plussat: "Comfortable flight. Food was amazing"
Miinukset: "Entertainment wasn’t working , toilet not enough only 2 at the end of plane"
Miinukset: "No wifi. Out of order"
Miinukset: "The first and final call was announced but no one guide people to go to the counter and no one was there. Then suddenly they said the gate is closed and did not accept to wait for few minutes"
Plussat: "Have space for prayer"
Miinukset: "Flight has been delayed for 1 hr without an prior notice"
Plussat: "Crew and Airplane Seats"
Plussat: "Food was good. Flight attendants had good customer service ."
Miinukset: "Seats were a bit uncomfortable"
Plussat: "Overall it was an ok night flight. language handling."
Miinukset: "Delays with taking off, arriving late. No entertainment."
Miinukset: "Flight delayed more than 1 hour and 25 minutes"
Miinukset: "No thing"
Plussat: "Seats are narrow, net doesn’t work, bathrooms are not clean"
Plussat: "In time"
Plussat: "Crew and priority boarding with kids"
Miinukset: "Disturbance from co passengers"
Miinukset: "Every thing good"
Plussat: "Short transit"
Miinukset: "People are rude"
Plussat: "The seats were bigger than average."
Plussat: "This is the 1st time i am using Saudia Airlines , I like to thank everyone the people who was serving there . they are wonderful and moderate..."
Miinukset: "40 minutes late."
Miinukset: "The flight back from Dhaka to JFK had an extended 1.5 hour delay at Riyadh. And I did not get anything from the airlines. It was troublesome when the delay was on top of actual 3 hours lay over."
Miinukset: "There are no variety in the food menu."
Miinukset: "Poor food poor service"
Plussat: "One of the bathrooms was out of order. The entertainment crashed fir at least an hour. Will not fly again if avoidable! Refused to give us water"
Miinukset: "Poor catering services. I was starving whole 21 hour flight from Dhaka to NYC. They don’t sever enough meal to passengers so avoid this airline"
Miinukset: "Seat is very small, food came very very late and was collected again very very late. No entertainment whatsoever Cabin crew was not friendly Aircraft was not that good from inside cabin"
Plussat: "The crew was very nice, TV monitors were nice and the plane ride was comfortable."
Miinukset: "No alcohol served on board (for those of you that like a night cap to sleep on the plane)"
Miinukset: "No headphones"
Plussat: "The movies were new The food was good They gave Toys to my kids"
Miinukset: "The headphones were in not working fine"
Plussat: "Boarding and crew"
Miinukset: "I was travelling business class and they managed to loose my luggage!!! Moreover, they do not have a delivery service for the lost luggage, you have to drive all the way to the airport. In Lebanon that is not easy or cheap and is highly time consuming! No one even calls to apologize or suggest a proper compensation! The entertainment system does not work properly, seats are not very clean and the food is tasteless."
Miinukset: "They are always late"
Miinukset: "Delayed flight Bad captain Turbulences"
Miinukset: "It is not clean at all"
Miinukset: "I almost died because of starvation I will never fly again with Saudi Arabia flight"
Miinukset: "They mishandled the checked luggages and broke the screen of a Toshiba Laptop and a Samsung Tablet that were inside a checked bag."
Miinukset: "Horrible flight, the boarding took more than an hour! then the Captain announced that he doesn't know when we will be departing! They kept us in the plane without any air conditioning at a 40+ degrees Celsius! We weren't allowed to even leave the air craft. After being tortured for nearly 3 hours, the plain finally started taxing. We arrived to Manila in the evening which missed up our plans in the first day. Also their onboard entertainment is horrible, you will have to watch a 5 mins long commercials even if you want to watch a 10 mins long TV series episode! Never flying with Saudi again!"
Miinukset: "No headphones"
Miinukset: "Delayed 3 hours"
Plussat: "Everything was good"
Plussat: "On time"
Plussat: "Good crews, not excellent"