Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Plussat: "Food, Entertainments, travel kit as well as flight crew made it a delightful experience."
Miinukset: "Checkin agent at the SFO airport was kind of obnoxious."
Miinukset: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."
Plussat: "Helpful crew, good food, smooth flight."
Plussat: "Food was excellent! And plenty of it"
Miinukset: "Temperature way too warm"
Plussat: "The food was great for airline food."
Miinukset: "I didn’t get upgraded to 1st class. ☺️"
Plussat: "Timing. Food and service"
Miinukset: "Unanounced delay of about one hour due to long unexplained route"
Miinukset: "Seats allocation was uncertain until we checked in"
Plussat: "Friendly, charming and welcoming staff."
Miinukset: "The serbice qnd food was terrible"
Plussat: "Food and entertainment was great."
Miinukset: "Delayed at origin and layover. Crew was a bit hard to track down at times."
Miinukset: "The booking experience was exceptionally bad. Never again through you."
Plussat: "Excellent service and food. Good selection of movies. Great overall experience."
Miinukset: "Crying baby and squealing toddler."
Plussat: "Personal Travel bag"
Miinukset: "Delay"
Plussat: "Food Free wine and drinks Good movie selection Good headphones Good and nice team"
Plussat: "Everything was fine"
Miinukset: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"
Plussat: "The service was excellent and the staff was so professional and nice"
Plussat: "Entertainment"
Miinukset: "Staff was less than friendly and seats were not very comfortable in coach."
Plussat: "Everything was great, thank you for your service."
Miinukset: "NA"
Plussat: "Good connection from SFO to TLV. Good service good food"
Miinukset: "No problem"
Plussat: "N/A"
Miinukset: "Connecting both flights would be good"
Plussat: "Friendly staff, decent meals, comfortable seating"
Miinukset: "Istanbul airport- needs major refurbishment"
Plussat: "Service, Media"
Miinukset: "Seat room, very tight."
Plussat: "Amazing service and food/drinks! Tons of movies. Overnight sleeping kit included."
Miinukset: "Nothing!"
Plussat: "Flight attendants were not helpful or friendly."
Miinukset: "Flight attendants were not helpful or friendly."
Plussat: "Professional and friendly staff"
Miinukset: "N/A"
Plussat: "Everything"
Miinukset: "nothing"
Plussat: "Movie options and food"
Miinukset: "Not enough leg room"
Plussat: "Great food, great service and a wonderful experience in business class compared with most of the big European airlines. Will definitely fly again Turkish Airlines!"
Miinukset: "The business lounge in Istanbul was a great facility, but a little bit of upkeep will be a plus."
Plussat: "Loved the service, food and airplane itself."
Miinukset: "Istanbul airport is large and difficult to manage. Had to walk/run for about 20 minutes to get to my connecting flight."
Plussat: "Worst airline ever"
Miinukset: "Worst airline ever."
Miinukset: "Everything was pretty good."
Plussat: "The flight attendants were incredibly kind and attentive"
Miinukset: "Bathrooms were a mess. Badly need more cleaning throughout flight"
Plussat: "The crew"
Miinukset: "My screen wasn't working"
Plussat: "Good food"
Miinukset: "No bed to sleep in"
Plussat: "Crews attitude, professional behavior"
Miinukset: "Not enough leg room in economy class"
Plussat: "It is just superb"
Plussat: "Good crew, good food, good entertainment."
Miinukset: "Very cramped economy seats; no reclining. Rude gate personnel in Istanbul."
Plussat: "The food was good for an airline. Crew was nice."
Miinukset: "It was a long flight in coach."
Plussat: "The price can't be beat for a quality, national carrier. The next highest price for my series of flights was $600 more and would have taken twice as long. Good food, good alcoholic beverages, great movies, and a nice crew too."
Miinukset: "Turkish Airlines was delayed over an hour. It seems like slight delays do happen with this airline; however, you do get what you pay for and I can't really complain much over a one hour delay given the ticket price."
Plussat: "Comfortable enough for a long flight, but not worth the price we paid."
Miinukset: "Price of ticket was too high even for economy class travel and flight was VERY late to leave and VERY late to arrive."
Plussat: "Best airline food I have ever had. Most comfortable long flight as well."
Plussat: "Super friendly & helpful staff! Good food and drink, very nice flight! Nice movie selection and good music!"
Plussat: "Very kind and helpful crew members Lots of stuff provided: drinks, food, kits etc"
Miinukset: "No leg space for tall people, alas"
Plussat: "The seat was good"
Miinukset: "The crew was not at all good, I had to call them so many times for one thing, not at all managed well"
Baggage drop Tukholmassa oli vaikeaa löytää. Terminaali 5 on sekava remontin takia, siksi ohjeistus/kyltitys pitäisi selkeyttää. Lyhyellä lennolla on typerää tarjoilla mitään. Finnairin mustikkamehuinnostus on outo: se on roiskuessaan tahraavaa nestettä, jonka jakaminen ahtaasti istuville matkustajille on täysin turhaa. Vesi riittää, jos sitä on erikseen tarjottava 45 minuutin matkalla.
Sopiva lämpötila, tilava economy ja leffojen lisäksi myös sarjoja. Ruoka oli ihan ok, eikä tietysti voi miellyttää kaikkia.
Matkustamohenkilökunnan toiminta ja käytös ala-arvoista
Matkustamohenkilökunnan käytös ja toiminta ala-arvoista
Oli kylmä. Aika moni aivasteli tai niiskutti 12 tunnin lennon päättyessä.
Ihan hyvin toimi kaikki, paitsi jalkatilaa oli melko vähän pitkälle pohjoismaalaiselle.
Koneeseen pakkautumista voisi järkevöittää, esim. rivi tai muutama kerrallaan, jottei syntyisi ryntäylyä ja hässäkkää.
Tuntui kuin lentokenttävirkailijat olisi olleet TET-harjoittelussa. Ongelma ei tietty ole Finnairin henkilökunnassa vaan Münchenin kentän virkailijoissa. Oli kuin kaikki olisivat ensimmäistä päivää töissä. Todella heikkoa toimintaa.
Check in Pariisissa oli vanhanaikasta. Jos on matkatavara menossa rumaan, tai haluaa boardingpassi paperiversiona joutuu odottamaan että check in avautuu.
Finnair siirsi lentomme vuorokaudella eteenpäin. Ilmoitus tuli tuntia ennen koneen lähtöä kun oli jo toimitettu matkalaukut koneeseen ja tultu turvatarkastuksesta läpi ja odoteltiin koneeseen nousua lähtöportilla. Käsittämätöntä, tieto ylibuukkauksesta oli varmasti tiedossa paljon aikaisemmin. Kari ja Marja Alatyppö
Hyvä, nopea lento, Hki lentoasemalla hyvä palvelu
The main stewardess was terrific: friendly, with a nice wit and terrific German.
Asked to put hand luggage in hold as flight full. Been waiting over an hour at Manchester airport to retrieve it
Finnairilla hyvä henkilökunta, kaikki sujui tosi hienosti lennolla.
lentoemännät hoiti tehtävänsä hyvin. Koneen ilmastoinnissa oli vikaa, tuli vilu.
Lento aivan täynnä ja bourdauksessa ei mitään järjestystä. Tuntuu siltä, että Finnair sijoittaa pariskunnat erilleen ilman erillistä maksettua paikkavalintaa.
Lähtöselvityksessä oli vain yksi henkilö, mikä ei vastannut lainkaan tarvetta, koska hän oli ERITTÄIN HIDAS - ja hieman tyly (?). Passeja hän pyöritteli todella kauan ja tavasi hitaasti kirjain kirjaimelta nimemme niistä ja vertaili kuvia meihin. Tuntui todella oudolta. Lisäksi tarranauhat taisivat loppua kesken ja hän joutui hakemaan niitä muualta. Meillä (kolmen hlön perhe) oli ainoastaan yksi laukku menossa ruumaan, mutta virkailija yllätti meidät vaatimalla myös käsimatkatavaramme ruumaan, koska tilaa olisi kuulemma liian vähän. Luonnollisesti olimme pakanneet kaiken säännösten mukaan ja tässä hässäkässä ruumaan joutui myös elektroniikka, jotka olimme jättäneet käsimatkatavaroihin. Virkailija ei huomannut kysyä asiasta, emmekä me kiireessä muistaneet sitä. Lisäksi jouduin todella vaatimalla vaatimaan, että sain yhden laukun käsimatkatavaroihin, koska sairastan diabetesta ja astmaa ja olin pakannut matkalla mahdollisesti tarvitsemani lääkkeet ko. laukkuun. Ehdin jo hieman hätääntyä asiasta, kunnes virkailija "armollisesti" tuli sen verran vastaan, että antoi minun valita yhden kolmesta laukustamme matkustamoon. Ymmärrän tilantarpeen, mutta olisi ollut todella järkevää kertoa jonossa odottaville etukäteen, että tällaista vaaditaan, jotta muutenkin todella tiukalla ollut ollut aika ei olisi kulunut turhaan säätämiseen turhautuneitten jonottajien odottaessa selän takana. Asian olisi mielestäni voinut myös hoitaa hieman kohteliaammin. Lisäksi huomasin koneessa, että hyvin harvan kohdalla oli vaadittu jättämään matkustamoon tarkoitettuja laukkuja ruumaan - ainakin lähes kaikilla oli yksi laukku/hlö mukana. Hämmentävää. Yllättävää kyllä kone pääsi kuitenkin lähtemään matkustajien puolesta ajallaan, vaikka jonottavat pitivät sitä mahdottomana. Lento sujui muuten hyvin, paitsi jalkatilat olivat todella surkeat verrattuna menomatkamme koneeseen.
Finnair on lentoyhtiönä nykyään aivan perseestä! Siirtävät esim lentoja 2 päivällä eteenpäin eivätkä kerro matkustajille edes syytä! Laitoin kyselyä asiakaspalveluun jo maaliskuussa 2022 ja lentomme oli 27.5 ja en ole vieläkään saanut vastausta miksi lentoa siirrettiin.
There is nothing to like about Finnair. Zero service, a mediocre aircraft even though it's an Airbus A350-900 it does not have individual fresh air vents which obviously must be a Finnair option when ordering as Qatar Airways A350-900s do indeed have ................ but they ARE a 5* airline and Finnair is very much NOT. Full flight, no A/C running and as I said no fresh air vents, so it was very stuffy and uncomfortable. I had chosen my seat, as I am a fellow One World member (Qatar Airways Gold member), and isolated myself. When I made check in I looked again and repositioned myself, because obviously Finnair doesn't value my OW tier, and yet when I reported to the desk they had re-assigned yet me another seat sat next to a 'mini-whale' - so poor passenger seating allocation. To give a comparison - flew on a very full A380 QR003 DOH-LHR just 3 days earlier and I was informed by cabin crew that there only about 4 empty seats on that flight and yet 'one of those' was next to me !!! That is how you treat a Gold Member .... but not Finnair.
Lento myöhässä 9h ja lähtö seuraavan vuorokauden puolella. Ei mitään tietoa finnairilta kuinka toimitaan, miten yöpyminen hoidetaan, mitä korvataan jne. Surkea suoritus.
Asiakkaita suositellaan menemään kentälle hyvissä,ajoin, mutta finskin lähtöselvitys ja bag drop portit avautuvat, aina, liian myöhään. (munchen)
Tämä nykyajan "turvatarkastusteatteri" on aivan absurdia matkustajien kiusaamista. EI voi mitenkään olla perusteltua että joutuu jonottamaan yli 2 tuntia sitä että käsimatkatavarat tutkitaan. Matkustajista 99.99999% on rehellisiä asiallisia ihmisiä eikä heidän kiusaamisensa moisella teatterilla edistä mitenkään lentoturvallisuutta. Parannusehdotus turvallisuuspäällikölle potkut tehtäviensä hoidon täydellisestä epäonnistumisesta. Esim lennollani 2 oli vain läpivalaisulaitetta käytössä ja jonossa tuhansia ihmisiä. Ilman lennon myöhästymistä olisimme missanneet lentomme tämän pelleilyn johdosta! Kyllä moiset tarkastukset pitää pystyä järjestämään siten ettei matkustajan tarvitse seisoskella jonossa tuntikausia. ( tämä jonottaminen tarkoittaa myös sitä ettei kukaan voinut käyttää kentän palveluita, eli myös heidän business kärsii tästä typeryydestä)
Edelleen toivoisin edes kahvia maksutta, Air France osaltaan tarjoaa jopa pientä syötävää ja muuta juotavaa.
Lento oli lähes 3 tuntia myöhässä emmekä saaneet mitään tietoa mistään. Emme saaneet myöskään vouchereita.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Kaikki toimii suunnitellusti, ruokaa tai viihettä en käyttänyt.
Hieman enemmän jalkatilaa
Ystävällinen henkilökunta. Kaikki ok.
Check-in jonoa oli aamulennolla, mikä on pienellä lennolla ymmärrettävää. Kaikki muu toimi mainiosti.
Teneriffan matkaselvitys tosi hidas ja ruuhkainen
Friendly and professional crew
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Lentoemäntä joka oli Lennon takaosassa oli todella mukava!
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Plussat: "Crew was amazing. Very helpful and very happy."
Miinukset: "Cannot think of anything at this time."
Plussat: "Love main cabin extra"
Miinukset: "Just a cookie for a 3 hour flight"
Miinukset: "The plane was cold!"
Plussat: "The Flight Attendant was excellent. Genuine smile, attentive, and pleasant."
Plussat: "On time. Warm greetings from the pilots. New aircraft, clean, great entertainment."
Miinukset: "5hour flight should have a meal"
Miinukset: "The gate agents called all boarding groups with the boarding queue extending the entire length of the jet bridge and into the terminal beyond the gate area, making us stand in line ten to fifteen minutes longer for no reason."
Miinukset: "The flight was delayed for hours, and I am still trying to get to lax. All due to the pilots being too tired to fly, and due to maintenance. I would of appreciated checking into a hotel room a lot earlier than I did due to vague communication. I’m exhausted with only 2.5 hours of sleep."
Plussat: "Great and welcoming crew."
Plussat: "great entertainment"
Miinukset: "It would’ve been nice if we made it to fort Meyers!"
Plussat: "Service and boarding was smooth and friendly."
Plussat: "Nothing"
Miinukset: "The seat assignments based on loyalty status - rude gate agents"
Miinukset: "Delayed multiple tomes"
Plussat: "Nothing"
Miinukset: "Took off 40 minutes late, rude attendants, very hot on plane, no apologies from staff for being late. Worst flight in a long time."
Miinukset: "I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well."
Plussat: "Nice seats, good food, good service"
Plussat: "One cabin crew went the extra mile for me...rescued a partial dental plate which I had inadvertently tossed in the trash."
Plussat: "Awesome service"
Miinukset: ":)"
Plussat: "Not much"
Miinukset: "They forced my wife off of the flight because they would not check our bags in 35 minutes before the flight."
Miinukset: "Flight attendendant were unfriendly,she missed my dinner ,I had to call her so she bring my dinner!"
Miinukset: "Plane was delayed over an hour!"
Plussat: "Delayed and no AC working..."
Miinukset: "great flight"
Plussat: "Seats were surprisingly comfortable"
Plussat: "On time. Comfortable seat. Courteous crew. Easy transfer."
Plussat: "This was a completely hassle free trip. No aggressive, angry flight attendants. The usual United Airlines features that I have become numb to were entirely a absent. The 2 hour delay did not happen!"
Miinukset: "The attendants could have come down the aisles a few more times. I got pretty dehydrated & had to get up & ask for water."
Plussat: "Staff were helpful."
Miinukset: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Plussat: "Everyone was so friendly and helpful, especially Ricardo at the check in desk. Our flight was delayed for 2 hours but the friendly staff made it easier to deal with the delay!"
Miinukset: "We thought we were going to be flying on British Airways American Airways."
Plussat: "Nothing."
Miinukset: "More than 3 hours late and missed a press conference with a US Senator"
Plussat: "Over 2 hours delayed, plans ruined"
Plussat: "Did not use"
Miinukset: "Tight seating"
Plussat: "Friendly and helpful crew."
Miinukset: "Not sure why American would fly a plane across the country with no electrical outlets, entertainment options, or food beyond snacks."
Plussat: "On plane staff was attentive and very pleasant."
Miinukset: "Delayed flight departure. New norm, being late?"
Miinukset: "The airline was changed and I was not aware until I arrived to the airport."
Miinukset: "You overbooked the flight"
Miinukset: "My tickets ultimately were booked through Kayak/webjet. I will never book through webjet again. You can't directly speak with an agent. They never sent me my e-tickets. I couldn't download my tickets prior to arriving at the airport. It was super confusing because I couldn't figure out whether I was flying on British Airways or American Airlines. I didn't know what terminal to go to. I finally checked in with American even after they told me to go to British Airways. Next, American said that my booking was messed up such that they couldn't check my bag through. So at Chicago I had to exit the Secure area, pick up my bag from baggage check, check it back in and go back through security. I still didn't have my ticket for the chicago-barcelona leg of the trip. At American, they told be I had to exit the airport again to go to British Airways for the Chicago- Barcelona leg of the trip. Luckily, i asked another agent and she confirmed my flight was though American. It was the most confusing flight experience, I have ever had."
Plussat: "Entertainment, service, pilot and his crew were great."
Miinukset: "Food was not good. Can do better. As vegetarian there are lots of good places they can order the food from."
Plussat: "Good service, as efficient as possible"
Plussat: "No food at all."
Plussat: "Everything smooth. No hang ups"
Plussat: "Fastest flight I've ever had!"
Plussat: "entertainment system was very good"
Miinukset: "american airlines offers no choice of food for flights of 4 hours or more, that is a shame, that says a lot about a very powerful airline. shame."
Plussat: "Crew was great"
Plussat: "Everything was very good!"
Miinukset: "Seats too close, can hardly turn around!"
Plussat: "Lots of free movies."
Miinukset: "No free food."
Operated by AA - check in counter was the most unfriendly, unhelpful experience. Very cramped seating on aircraft. Food awful.
Bordering not helpfully, Airplane like a Bus. 5 hours flight, not free services.
Our flight was canceled with no explanations, didn't get any assistance, no way to get in touch with the company, absolutely careless.
Plussat: "great seats, friendly staff, quick boarding"
Miinukset: "free snacks"
Plussat: "Boarded and left on time"
Miinukset: "Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates."
Plussat: "Great crew—really great"
Miinukset: "Entertainment screen hard to view. It’s low def. and not bright"
Plussat: "everything"
Miinukset: "price and reliability"
Plussat: "Efficient crew on board"
Miinukset: "Long lines, late plane, could have started with two ticket people instead of one since plane was already late. Friendly crew though"
Miinukset: "Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat."
Miinukset: "My flight was changed to a later flight without giving me a reason. I was never given the option of why this happened. As a result i missed my meeting."
Plussat: "The crew were very nice. Liked the food."
Miinukset: "I didn't like the fact that there was no Wi-Fi access. Seat 40 DEFG doesn't feel comfortable because people were just walking in front of us."
Miinukset: "Possibly cleaner toilets......"
Plussat: "I enjoyed all of the amenities provided on this flight, the service and food was great and I got to enjoy 3 new movies I'd been meaning to see."
Miinukset: "No complaints here! It was a great way to start off our vacation."
Plussat: "When I left my wallet behind in my seat, it was returned quickly with everything intact. This was most likely due to quick action by the Bulgarian security personnel, but whoever did it, I am very grateful!"
Miinukset: "The cart delivering drinks was not capable of providing a simple glass of ordinary water. I waited 20-30 minutes for a small plastic glass to arrive. The effort to sell their expensive bottled water instead was obvious. Not very customer friendly."
Plussat: "Flight attendants"
Miinukset: "same as above"
Plussat: "Entertaiment"
Miinukset: "The crew could be quite curt at times"
Miinukset: "Flight was delayed 30 mins"
Miinukset: "Was so late that I was rebooked from JFK to LGA. By the time I got to LGA they wouldn’t allow me on that flight because I was too late to check a bag. Then another 4 hr delay to the next flight."
Plussat: "British Airways is flying done right. They are a first class carrier, even when you're flying in coach!"
Miinukset: "There was preferential treatment for British passengers - they were taken care of first and with a friendly tone."
Plussat: "comfort is really good the seats are big"
Miinukset: "nothing"
Plussat: "The re-routed , 5 hr late, flight (to Gatwick) was comfortable but we were left to track down BA reps to get a hotel voucher at 01:30 with the airport shut down."
Miinukset: "Abandoned at Gatwick after midnight."
Plussat: "Because of you he delayed flight from Los Angeles they gave us a new one to Milan which arrived on n Linate instead of Malpensa two hours after my scheduled trip. Not nice"
Miinukset: "Flight was no better than a low cost airline. Almost 4h flight with no food/snack and NO DRINKS."
Plussat: "This flight was operated by British airways but the price with Finn Air was much cheaper."
Miinukset: "The cushion of my seat was not comfortable."
Miinukset: "The time it takes for a full 777 aircraft to empty is excessive. Airlines must think outside the box and view the experience from the customers' perspective to create two or more points of exit."
Plussat: "We got to our destination safely.."
Miinukset: "No frills flight, not even water. Had to be seated separately from my wife. Hard landing"
Miinukset: "1 hour delay on return journey on a packed flight, but at least that delay was in the airport and not sitting on a plane"
Plussat: "Fold-down head rests"
Miinukset: "No tuck box"
Plussat: "Crew was friendly"
Miinukset: "Seats not comfortable"
Miinukset: "The flight was delayed and on the arrival we have to stay inside for sometime."
Plussat: "Great service & crew. Food good for aircraft food"
Miinukset: "Half hour delay but no big deal actually. Could have done with more leg room, but again flight was e cellent price"
Plussat: "Everyone was very friendly and helpful. My only complaint is the turbulence, but there's nothing hat can be done about that."
Plussat: "Boarding was exceptionally well-handled. Boarding passess/passports were checked prior to entering the boarding area and seating started when people came into the boarding area so passengers were finltering onto the plane immediately without the first calls for priority passengers."
Miinukset: "Short flight, not much to notice or complain about."
Miinukset: "List luggage for 4 days"
Plussat: "Up and down in all the right places and we were on time."
Miinukset: "Food was unimpressive to say the least. And the entertainment system was awful, the movie would frequently stop and was pixilated. Weird for a new 777."
Miinukset: "Food was unappetizing and down to one choice by the time it got to us in Premium Economy. nothing premium about it."
Plussat: "Bording was quick"
Miinukset: "Crew was serious, absolutely not happy to smile Genuine smile is really appreciated whenmeeting custimers. Food trolley/ drinks came to customers and before we could react it was gone. When we asked them back they were not very happy looking . Seats we not comfortable."
Plussat: "Fantastic service and entertainment. One of my best flights in years."
Miinukset: "1st service was good. Second just ok."
Plussat: "Liked the entertainment & crew."
Miinukset: "The airport crew were not too friendly, and boarding was stressful"
Plussat: "The crew were quite friendly and very helpful"
Miinukset: "Flight was late leaving and check-in could have been more organized"
Plussat: "A really easy, civilized flight. Great entertainment, drinks and food....all complimentary!"
Plussat: "On time"
Miinukset: "BA initiated New cabin service in January on their intra European service. Not "cut rate" airline fares, but a "cut rate" airline service. 3.5 hour flight and they now even impose a charge for a drink of water. No complimentary amenities at all. A fee now for even water? Not what I expected from BA."
Plussat: "Since online check-in did not work, my daughter and I were a little nervous that we had not been able to reserve seats together. Imagine our worry when we were told at the airport that we did not have seats at all! However, the BA agent calmly worked to get us seats .... and my daughter and I enjoyed business class for the first time in our lives! What an experience! Thank you so much!"
Miinukset: "Nothing -- it was fantastic!"