Etsi halvat lennot reitille Santa Ana $[7232-Helsinkiin

Kaksi lentoa lufthansalla, molemmat myöhässä. Ensimmäisen myöhästymisen takia jatkolento siirtyi seuraavalle päivälle.

Forced me to check my bag and the lost it. Uncomfortable seats No charging capability in under-seat outlet USB charge was incredibly slow Video entertainment was slow and unresponsive Drinks were tiny half-filled glasses, even coke.

That flight was also canceled

Working outlet at the seat would have made it better

The flight was half an hour late, which is the new normal in Europe. Friendly crew.

Entertainment was difficult to operate

My bag was delayed as of now by one day, maybe more. Besides, the flight was delayed by one and a half hours.

Food can be better!the connection flight time was horrible, we had 1 hour to catch the next flight and the gates are so far from each other. We probably tour the whole Frankfurt airport! Thanks

We missed our connecting flight because the plane was delayed twice. The connecting flight could not wait 30 minutes for us. Had to wait 15 hours in airport for another flight. Not happy..

Easy and good price

One flight attendant was amazing, 1st class although she wasn't even in business class. Somehow felt others were tired or mind somewhere else, so not really good service. Choice of food was basic, but good choice of drinks. Plane was comfortable and I think pilot was a woman, which is a nice change. Excellent that there are dividers in the middle seat in business class. Corona restriction rules, like mask wearing rules is extremely wise. Other airlines removed it, but I like better your choice better. Feels safer.

Easiness

Almost the only airline that offers free coffee and bread even in short 1 hour flights

Wi-Fi didn’t work. Boarding was totally confusing. Guy next to me took more then his area. Constantly touching me pushing on me. Had a bag blocking getting out. Almost fell. Crew didn’t help

Kiire oli nousuun mut kerettiin ksikki hyvin

Kaikki oli perus hyvää

Over 3 hours of delay without any assistance from klm

being a flight attendant and using spécial fare I apreciate being treated equally to the other pax, the fact that the crew, when I informed them of my status, went to check if I had a good seat ( no one beside me, to be able to get good rest.) Those are important gestures towards the person. I look to more flights with KLM

Just Wonderful

Cabin crew was very friendly, but the food left a lot to be desired - the Asian noodle salad was pretty bland, and it didn't pair well with the entree (the whole meal was having an identity crisis) and the dessert was nothing more than whipped cream with some flavoring. Blech.

I don’t know how it’s possible but the airline has squeezed extra seats onto the plane which are not even an arm’s-length distance from the toilets. So on a redeye international flight that anyone would want some sleep on , we were placed in seats that didn’t recline and smelled like the bathrooms the whole time with them opening and closing every 10 seconds while the whole plane was using them. absolutely horrible flight!!!

Easy on boarding. No food or free water/soft drink but it was a short flight so that was fine. Seats were average.

This is NOT a review for SAS or Kayak. It's a review for their booking service Chat Deal. I booked a flight via Kayak thru Chat Deal on SAS. Chat Deal incorrectly put my business name on the ticket, picking it up from the credit card, instead of my name which I had properly filled out on their form and proofed it carefully at checkout. That took an act of God to correct. Then, unfortunately, I failed my Covid test and couldn't board the flight to Sweden from Maimi. SAS stated I had to go thru the booking service for credit. Chat Deal was horrible to deal with and offered no help. They said my only option was to re-book. The problem with that is my trip was for a business meeting. I have no reason to fly to Sweden again as this was a one-time thing. Chat Deal had no interest in trying to resolve my issue. They say phone calls are monitored for quality purposes? Then listen to my recorded calls and judge for yourself if you want to use them. I like Kayak as a search engine, but they should remove Chat Deal from their roster of booking providers. I suspect SAS is a fine airline, but they should remove Chat Deal as well. I should have read their reviews before booking through them. The writing was on the wall. My bad.

I love to be able to connect my own devices to the entertainment system. It works great!

Fly was delayed and we missed connection flight. Connection flight was rescheduled and that flight got delayed for more then hour

Good service and courtesy of the staff

Everything was great! Registration, boarding and flight overall experience was great!

The flight was half filled, so that made for a very nice flight. The flight attendants were very nice. Flight left on time and arrived on time.

It was three hours delayed. If they knew people were delayed from other planes they shouldn’t have boarded us yet. We spent two hours just waiting on the plane

Need better snacks. Just pretzels isn’t going to cut it.

Solid airline and service

Bag of pretzels and a bottle of water no entertainment …. So it’s a low cost operation it gets you there

American air lines sucks. I will never travel with them again. Every time I have there have been problems. The fight attendants are rude the planes are always late departures planes always need last minute fuel. On top of the they lost my luggage and I missed 1 day of hunting on a 5 day hunt!!

Spend 10HOURS on the phone to get on scheduled plane. BA made wrong date and was send in circles. 11houts before flight I bought different tickets to get back on time to LAX. No help from Finnair, British Airways and Kayak. Had so much stress and insanity from representatives about my flight. Kayak MUST have 24 hours live person. Was calling from Vilnius and getting machine from noon until 6pm, Vilnius time. Does Kayak knows calling rates!!! This was WORST experience ever!!!

Long security lines at Stockholm airport. Completely full flight, we were at back of plane

I loved the FinnAir blueberry juice

Flight was delayed and they didn’t have any vegetarian meal options. You had to reserve online for a vegetarian meal. On other airlines you don’t have to reserve your meal restrictions. I was left starving the whole flight because they only had one meal option which was meat.

The seats in the Airbus flight from JFK to HEL were a bit uncomfortable. The layover in Helsinki airport was boring because there were no stores open in the terminal and there was almost nothing to do for 3 hours.