Etsi halvat lennot välille Kalifornia - Helsinki

Plussat: Nothing

Miinukset: Everything

Plussat: Nothing much to say. The crew was polite, kind and professional.

Miinukset: nothing.

Plussat: These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend.

Plussat: Nothing

Miinukset: Everything

Plussat: very nice crew

Miinukset: my bagfage was lost

Plussat: Yes

Miinukset: Everything was good

Miinukset: Don’t be late

Miinukset: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Plussat: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Miinukset: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Plussat: Departed and arrived on time

Miinukset: Stop the sardine can treatment of passangers

Plussat: Everything! I never knew that Finnair was such a great airline.

Miinukset: Honestly, nothing could have been better.

Plussat: I liked the window seat.

Miinukset: They didn’t talk much about the landing card.

Miinukset: Too cold

Miinukset: Food offered in first

Plussat: There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great.

Miinukset: The boarding situation is odd and less organized or structured than any of the other airlines I've flown with.

Plussat: We got home safely! The crew was great and generally cheerful despite less than great conditions.

Miinukset: Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats.

Plussat: everything

Miinukset: boarding

Miinukset: The check in was very slow - only one Iceland Air representative was at the counter.

Plussat: The plane was clean and on time

Miinukset: Kayak I did not disclose that neither food nor bags were included in this fare. I triple checked to make sure bags were included in our tickets said economy from kayak. Kayaks information that links To Iceland air shows economy as including one free bag. Ours was Econ light which was $100 per bag

Miinukset: Children running loose in the aisle

Miinukset: Seats and entertainment

Plussat: It was overall officient, basically on time and comfortable

Miinukset: Getting off the ground took quite a while even though we arrived basically on time

Plussat: Crew was amazing

Miinukset: The food needs a lot of work

Plussat: The best airline in the world!

Miinukset: The headphone jack didn’t work so no entertainment system. 45 minute wait for luggage at SVO which is becoming much more common with Aeroflot. And it is their airport. They have control over this problem!

Miinukset: Kosher food .. but normal

Plussat: Landing

Miinukset: My baggage has not arrived with mel

Plussat: The crew made it an awesome experience! Flight was on time, even early!!

Miinukset: There is no entertainment except for Business Class. Would be nice to watch a movie to pass the time.

Miinukset: Food

Plussat: Nothing

Miinukset: Everything

Miinukset: This is the last time I perches a flight ticket from you.

Plussat: Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight

Plussat: Friendly crew

Miinukset: Can’t think of anything

Miinukset: Staff rude and short

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Plussat: The crew were excellent and seats were comfy.

Miinukset: Headphones for the entertainment centre.could have been better. Sound quality not great.

Plussat: Not much went well, sorry

Miinukset: Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight.

Plussat: Service

Miinukset: Delay for both leg trip.

Plussat: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Miinukset: Paying more attention to bags transportation between plains

Plussat: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Miinukset: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Plussat: Seat was comfy and spacious for economy class

Miinukset: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Plussat: No delay and nice staff

Plussat: very nice crew

Miinukset: my baggage was lost

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Plussat: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Miinukset: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Plussat: At least the crew was friendly

Miinukset: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Plussat: Crew was great.

Miinukset: Delay of almost 24 hours.

Miinukset: Things were very scratched

Plussat: Courteous crew.

Plussat: Food was great. Movie selection was good.

Miinukset: When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways.

Miinukset: Cramped seats, rude flight attendant

Plussat: We got home safely! The crew was great and generally cheerful despite less than great conditions.

Miinukset: Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats.

Plussat: Fabulous service

Miinukset: Not a thing

Plussat: Nothing

Miinukset: Everything

Plussat: Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave.

Miinukset: The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane.

Miinukset: Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom.

Plussat: Just as I expected. And I made my last connection easily.

Plussat: very nice crew

Miinukset: my baggage was lost

Plussat: Crew were great

Miinukset: Refreshments

Plussat: Food was great, enjoyed watching videos, staff very profession and friendly.

Miinukset: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Plussat: The crew tried to make up for an unforeseen event at the airport and at the airport they had already tried re booking us on different flights for the next day when we landed. They put us up in a hotel and gave us dinner.

Miinukset: My baggage never arrived in Reykjavík. The Iceland Air baggage attendant was incompetent and illogical +told me to file a claim with Delta (who I was flying with the next day) and stated that “it will come.” He said they could not track my luggage and had no way to know where it was.

Plussat: Everything was fine

Miinukset: Average airline

Plussat: Crew was friendly, food was pretty good and I like that when they made announcements we could hear them. With some airlines the crew mumbles and one can’t hear a thing. So thank you for speaking loudly and clearly. Also, the seats were actually pretty comfortable.

Miinukset: The shuttleling between terminals at the airport is Iceland is a bit unorganized and the wait is long; or at least seems that way when a person is jet lagged.

Plussat: The second leg of my journey was good. The airplane was comfortable and everything about the crew was top notch.

Miinukset: The craft on the first leg of my trip had the seats extremely close together. I would estimate that I only had 25 cm between my knees and the seat I had it for me. Also, we were seated on the airplane approximately one hour before ideparture. This was an additional hour I had to sit uncomfortably.

Plussat: Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight

Miinukset: Trip was a disaster

Plussat: The crew, the food and the smooth journey.

Plussat: Crew seemed happy

Miinukset: Absolutely no leg space and I'm only average height

Plussat: Flashy new seats.

Miinukset: Flight delayed

Miinukset: Could be better, say, like with Singapore Airlines..

Plussat: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Miinukset: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Plussat: My bag was lost!

Miinukset: To have my bag delivered

Plussat: Crew is amazing

Miinukset: Nothing

Plussat: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.

Miinukset: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.

Plussat: Food was great. Movie selection was good.

Miinukset: When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways.

Plussat: We got home safely! The crew was great and generally cheerful despite less than great conditions.

Miinukset: Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats.

Miinukset: Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags.

Plussat: The help of the checking agent after we found out they canceled my daughter and mine fly coming back home without any explanation or email.

Plussat: The crew

Miinukset: More support

Plussat: Fantastic crew!

Miinukset: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Miinukset: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).