Etsi halvat lennot reitille Sao Paulosta $[81-Suomeen

Plussat: "Food! Service!"
Miinukset: "Legroom..."

Plussat: "Tea"
Miinukset: "Food and service"

Plussat: "NOTHING. Never made the connection."
Miinukset: "Flying your passengers to your hub so they can make their connecting flights, for a start..."

Plussat: "Most"
Miinukset: "Small legroom"

Plussat: "I was travelling with two cats, one in cargo and one in the cabin. The crew were excellent in letting me know how the one in cargo was doing and everyone was very nice to my other cat as well. They both came through the flight happy and healthy!"

Plussat: "Hostes are great"

Plussat: "Good servise in the plane."
Miinukset: "I asked isle seat, the Turkish rep. at the ticket office said yes, but when I boarded, I found out that I was given middle seat! I was up set."

Plussat: "The food was excellent!"
Miinukset: "The website had lots of glitches and made it difficult to check-in."

Plussat: "Efficient cabin crew"
Miinukset: "Waiting to board 20 minutes after sign flashed “boarding”"

Miinukset: "Hi, Your company lost one of my check-in bags. I am in Bucharest now, still waiting for my bag. Nobody knows where my bag is. Please, help find it! Under Doinita M Toranzo's name, big red bag! under Thank you!"

Miinukset: "Seat adjustments were not working on both seats in the Houston- Istanbul segment!!"

Plussat: "Good food Hotel accommodations were okay once we had to stay overnight."
Miinukset: "The flight left early and left about 10 passengers behind leaving us stuck in Turkey for the night. The customer service was not good, they were extremely rude and unapologetic."

Miinukset: "Nothing"

Plussat: "The food was good, the entertainment ample and up-to-date, and our flight attendant on that flight was very nice and helpful. My sister is incredibly tall and they were able to put us in an exit row, which was much more comfortable for her."

Plussat: "My flight from Budapest to Istanbul was delayed by weather and heavy flight traffic in Istanbul. At booking time, I had only a 1 hour layover, which I commonly NEVER schedule. Upon arrival at the IST terminal gate, I exited quickly and was met at the end of the runway by a Turkish Airlines customer service rep, permitting me to transit directly to the transit lounge, rather than sending me back through security yet again. As she looked at my boarding pass for the next flight, she knew who I was and she sent me directly to the proper gate for my next flight. Turkish Airlines, you ROCK! (My bag even made the connection!)"

Plussat: "The service and the cleanse up to the tope"

Plussat: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Miinukset: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Miinukset: "Everything was great. Got upgraded to first class"

Plussat: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."

Plussat: "The only thing that I liked was that I got to spend time in Turkey which is beautiful and had friendly people outside of the airport."
Miinukset: "Customer service sucked! Especially in Amman and Turkey . No one would help you when you need it in the airports and their desks are not open long enough to get the help that you need in Amman. Also, when you ask the information desk at the airport in Amman to call someone from Turkish Airlines they tell you that they can't because they won't come. I hope that this feedback would be used to make the airlines better because Turkey is truly a beautiful place."

Plussat: "The staff!"
Miinukset: "The turbulence lol"

Plussat: "Enjoyed: - Service - Food - Amenities"
Miinukset: "Disliked: - Disembarking & embarking at Attaturk (ie. shuttle bus)"

Plussat: "Number of times served and staff was excellent."
Miinukset: "Had one entree option. Take it or leave it is the only choice."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Everything this airline goes out of their way to make the flier happy and pleased, food and entertainment superb and American Airlines in general should learn from them"
Miinukset: "N/A"

Plussat: "I got a special meal -- Asian Vegetarian -- and it was delicious. I have also had the regular Vegetarian on other Turkish Air flights and they have been great too. So congratulations on good food! I just have one suggestion about the food: Just because someone is vegetarian, it doesn't mean that they don't want dessert! I notice that where others have chocolate pudding, for example, I get fruit. I like fruit... but a piece of cake or some other sweet is good too!"
Miinukset: "The pull-down food trays are often angled down so that the food slips into your lap. I often have to hold the cup or glass so it doesn't slip off."

Plussat: "Everything"

Plussat: "Boarding was on time and service was good nice food."

Plussat: "The flight itself was smooth . Aircraft looks better than usual ones on this route . Istanbul -lagos though with very little leg room ."
Miinukset: "The food is a total zero. Food is presented to human being like begged on the street . Pasta with just tomatoes sauce ? No meat , chicken or fish absolutely empty . The chicken meal had like 2 spoons of riice thrown in . Food was very unappealing . For a flight of about 7hrs it could have been better. My flight from U S to Istanbul was perfect . Meals , service ,bathrooms all good . Please they need to improve on the African route or stay off the route ."

Plussat: "Crew and entertainment were excellent"
Miinukset: "Seat assignments I made on line got changed."

Plussat: "Free wifi for business class HD movies + good quality DENON headseat"
Miinukset: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Miinukset: "Horrible customer service. We paid in case of change in flight plan .your airline said no money back."

Plussat: "It was s safe flight."
Miinukset: "We were forced to go through numerous security checks. The last check was at the gate and our carry-ons were searched yet again and our laptops, cameras and iPads were taken. Apparently we cannot bring these items on the plane and no one told us, the customers who paid to board this flight. Plus the wifi was not free. And when we tried to use the wifi code we were given from the crew as a "perk" from our camera Ana iPads being taken, that still did not work. So that was a 13 hr flight with no wifi. Plus on my flight from Istanbul to Atlanta my Tv did not work and the crew didn't speak English and could not understand my complaint. Overall the worst flight ever, close to a Delta flight which everyone knows is the bottom of the barrel of airlines. When we finally arrived in Atlanta it took 3 HOURS to get our baggage. We landed at 7:45 PM and did not get our bags until 11 pm. We were not told what the delay was and to just be patient. I will a NEVER take this airline agin."

Plussat: "The seats seemed further apart, thus more leg room for my long legs. I was lucky to have all 3 seats so I could lie down and get some much needed sleep. New seats seem flatter and more comfortable to lie upon if one is lucky. Crew very personable and helpful"
Miinukset: "I had FOUR TKA flights in my travels to and from Madagascar last month. Nearly EVERY seat I tried did NOT recline, nor could crew fix any! Most unpleasant to sit for 13 hrs. behind large man whose seat did reclione and mine could not. 2 yrs. ago I flew to Niger on TKA and I found the food better back then. Please keep the delicious Turkish food I fear a down grading for economical reasons. Don't do it."

Miinukset: "the delay in the departure"

Plussat: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Miinukset: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."

Miinukset: "the kosher food was poor"

Miinukset: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."

Plussat: "The staff deserves one star"

Plussat: "I liked the friendly staff and regular drink, hot wash cloth, and food."
Miinukset: "Bringing a hot wash cloth around just before landing after flying all night would be refreshing. I think it would give people the next best thing to a hot shower. I should have picked an isle seat. I was on a 10 plus hour flight and felt trapped and my isle guy had his headphones in or slept all but one small break in that 11 hours. I felt abit claustrophobic."

Plussat: "Turkish crew members are usually very friendly."

Plussat: "Wide sits, great food, very organized. Very helpful stuff."
Miinukset: "It was just great"

Plussat: "Staff,food excellent. Very smooth take off and landing. Excellent pilots. As a Turkish citizen I'm proud of THY.,"
Miinukset: "Narrow seating area."

Plussat: "Flights left on time. Boarding was good."
Miinukset: "It was blazing hot on every flight. Several guests complained yet the staff kept saying it was cool enough and would not turn it cooler. Although the menu said cheese sandwiches were available at any time, we were told there weren't any when we asked for one. The guest next to me would push the attendant button and the staff would walk by several times without even making eye contact with her."

Plussat: "Loved the entertainment center and options. Loved the frequency of beverage service."
Miinukset: "Nothing. Everything was great!"

Plussat: "Every thing was perfect and the service too"
Miinukset: "The only problem is I didn't one of my luggage on time after 3 days I was upset and made"

Plussat: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"

Miinukset: "flight left about 11 pm, after dinner service was over the crew never offered water/juice at all until breakfast was served, hard to stay hydrated!!!!!!!"

Miinukset: "They always ran out of food options."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Nice crew"
Miinukset: "More comfortable seats"

Plussat: "The crew was friendly. The seating was ok but dirty floors"

Plussat: "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Miinukset: "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Plussat: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Miinukset: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Plussat: "Great crew"
Miinukset: "Uncomfortable seating"

Miinukset: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Plussat: "The crew was really nice."
Miinukset: "There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change."

Plussat: "The crew on the aircraft were polite and food was satisfying"
Miinukset: "The agent checking me in with my friend was awful. And the agent to collect payment for my luggage read all of my debit card information out loud several times in front of a room full of people. Outraged"

Miinukset: "-"

Plussat: "The crew was great and the snacks provided were delicious!"
Miinukset: "The plane felt slightly outdated and was pretty loud the first part of the flight"

Plussat: "Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok."

Miinukset: "Lufthansa lost my luggage. Still waiting in my hotel."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Fantastic seats are very comfortable. Makes long trips like this one actually enjoyable."
Miinukset: "For business class the food could be improved."

Plussat: "There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Everything especially the food and the friendly stewardesses!N"
Miinukset: "Nothing"

Miinukset: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Plussat: "Smooth boarding."
Miinukset: "Plane packed to the hilt. Tough to find space for cabin luggage."

Plussat: "Crew was pleasant."
Miinukset: "Premium economy upgrade not worth the price! Wheelchair service ordered but NOT provided In Frankfort!"

Plussat: "everything"

Plussat: "On time"

Plussat: "Entertainment system"
Miinukset: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."

Plussat: "Flight went smoothly boarding was a little delayed."
Miinukset: "Getting to gate 10 minutes after boarding time and no one had boarded yet."

Miinukset: "Food was completely tasteless - of very questionable quality"

Plussat: "Service was great, meal was fantastic, seats were very comfortable, and the assortment of things they provided for entertainment were fantastic."

Plussat: "Really pampered."
Miinukset: "Baggage allowance was less."

Plussat: "Nothing special. Very early flight. Just wanted coffee.... Then sleep"

Plussat: "The food and the crew were great! We were more than 450 people on that flight."
Miinukset: "My tv screen froze 3 hours into the flight so I could not watch anything. Space is so tight for such a long flight. The aircraft was a brand new Airbus and next to me there was a rip on the wall cover. I could see what is underneath...i had a slight fear that it could get bigger..I understand that the fuselage expands in the air."

Plussat: "The food was good and they provided a good amount of snacks and drinks as well. My movie screen would not play with sound and they found me a different seat."
Miinukset: "The layover time was terrible. Only 1 hour in Frankfurt. I barely made my next flight and that's only because I ran since the boarding time is about 30 minutes before the flight leaves. Their "minimum layover time" needs to be lengthened. I'd like to know if any of the people who make that decision have ever tried to make a flight with such a short layover."

Miinukset: "My bag is missing am so worry about that To IAD LH 0418/25 VIA FRA LH 0693/25 VIA 0220 216418 LH 216418"

Plussat: "Flight was on time, crew was helpful"
Miinukset: "Blasting speakers for announcements, should have served a quick drink"

Plussat: "Friendly crew"

Miinukset: "Food was awful. Looked like something you would find in prison. My second leg did not even have vegan options for me, as I ordered online weeks ago. I was so hungry after almost 14 hours of flying plus a 12-hour layover. I am not impressed with this airline."

Plussat: "Timing, entertainment options."
Miinukset: "Unability to check in with 2nd passport instead of visa. Also, No sits selection available if you have 2 passports to travel. Baggage was lost."

Miinukset: "Boarding was a mess and food was not up to the mark"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Great Crew excellent service"
Miinukset: "Row seats not comfortable"

Plussat: "Very comfortable sleep Crew attentive"
Miinukset: "Food not worth the first class ticket"

Plussat: "NOTHING"
Miinukset: "The plane left without us and we were still in the air. They shut down the airport in Frankfurt so we couldn't take off at our destination and when they allowed us to fly into Frankfurt, Lufthansa didn't wait and hundreds of people were stranded from different areas because of the closed airport to all flights. We waited 5 hours to rebook a destination back to the USA and traveling lasted 24hours. Right now I'm not sure if I'll be refunded my tickets for thedomestic airline flight. WE will NEVER want to fly out of Frankfurt and especially with Lufthansa. I have to say the people at the service counters were very nice and helpful but it took 5 hours to get serviced and were missed 2 possible connecting flights. Lufthansa was a good airline but that was 20 years ago. The airport is too big now has too many delays so I'll avoid it at all cost."

Plussat: "They know what they're doing!!"
Miinukset: "No complaints at all!"

Plussat: "On time for all legs"
Miinukset: "4 hour lay over in Toronto"

Plussat: "Entertainment options was great."
Miinukset: "Passenger in front had his seat reclined the whole time, even during meals. Crew said there was sufficient space that the passenger in front did not have to put their seat in the upright position during meals."

Plussat: "See above"
Miinukset: "See above"

Plussat: "Crew carried out their jobs very professionally Entertainment selection was good"
Miinukset: "Lack of personal seating space"

Plussat: "First time in a 747. We flew business class. Seat was a little small but l am bigger than the average person. The food was incredible. Dinner and breakfast were more we ever thought we would get in an flight. The service from our flight attendant was wonderful. I would fly Lufthansa again."

Plussat: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Plussat: "Nothing"
Miinukset: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Yes"
Miinukset: "Everything was good"

Plussat: "Reasonable space in economy class seats"
Miinukset: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Plussat: "The crew is really welcoming"
Miinukset: "The seats are too narrow and a bit too hard"

Plussat: "Crew was friendly"
Miinukset: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."

Plussat: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Miinukset: "If I knew how to recline my seat earlier. I did try several times"

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "On time and friendly crew"
Miinukset: "Boarding needs improvement"

Miinukset: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"

Plussat: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Miinukset: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plussat: "Easy to board and easy flight."

Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"

Plussat: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Miinukset: "Cramped seating."

Plussat: "Everything is top notch for an airline company."
Miinukset: "Nothing.... I enjoyed every moment of the flight."

Miinukset: "The movie selection did not seem extremely varied."

Plussat: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Plussat: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Miinukset: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Plussat: "Overall everything was ok."
Miinukset: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Miinukset: "Please Endeavour to put the expiration date on the food served in the flight."

Miinukset: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Plussat: "Pleasant flight"

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plussat: "The flight was great."

Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"

Plussat: "was very quick"

Plussat: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Miinukset: "Not much to comment on here."

Plussat: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Miinukset: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Plussat: "good service"

Plussat: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Miinukset: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Miinukset: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Miinukset: "Long stop over at Schiphol. Too Long!!!!"

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Plussat: "Flight was efficient enough and staff were friendly."
Miinukset: "It was delayed quite a bit and more on-time updates would have been appeciated."

Plussat: "quick boarding, responsive Airline stewardess, very polite."
Miinukset: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Plussat: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Miinukset: "Nothing​"

Miinukset: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Plussat: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Miinukset: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Plussat: "In general, it was ok"
Miinukset: "Yet again it was flight delay from KLM side."

Plussat: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Miinukset: "Would be nice if there was wifi on board"

Plussat: "Feel like reacist Company"
Miinukset: "I didnt like the treatment of the crew."

Plussat: "Poor"
Miinukset: "Poor"

Plussat: "The crew was OK, but nothing special."
Miinukset: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Miinukset: "Delay in take off 45 min!!!!"

Plussat: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Miinukset: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Plussat: "Crew memebers"
Miinukset: "Nothing"

Plussat: "Crew was ok and servicial"
Miinukset: "Food and reception at door of boarding"

Plussat: "The entertainment options were great."
Miinukset: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Plussat: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Plussat: "Crew was very friendly. Food was excellent"

Miinukset: "Lost my luggage."

Miinukset: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Plussat: "DIY snack area"
Miinukset: "Food and seating"

Plussat: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Miinukset: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Miinukset: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Plussat: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Miinukset: "Le capitain et l’aterrisage"

Miinukset: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Plussat: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Miinukset: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plussat: "Nothing"
Miinukset: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Miinukset: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Plussat: "That flight have been short"
Miinukset: "Fly attendants have been in hurry when they served snack"

Plussat: "Nithing"
Miinukset: "They were unfreindly and rude."

Miinukset: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Plussat: "Speed, professionalism"
Miinukset: "Nothing"

Plussat: "All was good we didn’t feel the time 9 hours passed easily"
Miinukset: "Nothing special"

Plussat: "What’s not to like!"

Plussat: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Miinukset: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Plussat: "The crew was Nice onboard But in the AirPort No Good at all.."
Miinukset: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Plussat: "Boarding & crew (inc ground staff & check-in) all good."
Miinukset: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Plussat: "Cabin crew very friendly and caring."
Miinukset: "Airport services and lounge are OK."

Plussat: "It es a good flight back"
Miinukset: "Items missing on duty free purchases"

Plussat: "Crew very professional and nice food Boarding process well organized"
Miinukset: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Miinukset: "only there were del;ay at JFK"

Plussat: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Miinukset: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Plussat: "All of the crew were friendly and the flight was on time."
Miinukset: "No problems"

Plussat: "Nothing"
Miinukset: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"

Plussat: "Nice Flight Attendants Good Food"
Miinukset: "Flight was delayed by 1.5 hours"

Miinukset: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."

Plussat: "Crew was wonderful Helpful, pleasant, capable"
Miinukset: "Waiting for late passengers & their luggage"

Plussat: "Disorganised and slow"
Miinukset: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Miinukset: "Wheel chairs for my ill and aged parents was not provided"

Miinukset: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Plussat: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Miinukset: "One bag did not arrive in Toronto, apparently delayed in Paris."

Plussat: "Not much"
Miinukset: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Plussat: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
Miinukset: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."

Plussat: "Bar/Coctail service on AF was excellent."
Miinukset: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."

Plussat: "Crew were great"
Miinukset: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"

Plussat: "The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready."
Miinukset: "Can't think of anything."

Plussat: "Boarding and such was straightforward and easy"
Miinukset: "Everything is uncomfortable"

Plussat: "I never flew to Rome because of LATAM!"
Miinukset: "Flying home"

Plussat: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Miinukset: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Miinukset: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Plussat: "The middle seat empty AMAZING!"
Miinukset: "Bigger glass for wine !"

Miinukset: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Plussat: "The crew was very warm."
Miinukset: "Seats very tight."

Miinukset: "the cabin and seats are old and seems dirty"

Plussat: "Crew was good"
Miinukset: "Seat not comfortable"

Plussat: "Neat, polite and orderly. Great food!"
Miinukset: "Not much."

Miinukset: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Plussat: "Friendly and correct cabin crew."
Miinukset: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Plussat: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Miinukset: "Bad"

Plussat: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Miinukset: "More options of TV shows to watch."

Miinukset: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Plussat: "Not much I can think of"
Miinukset: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Miinukset: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Plussat: "Crew good, disembarking slow."
Miinukset: "A drink and/or snack."

Plussat: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Miinukset: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Plussat: "yo tenia comida kosher y no me la dieron"

Plussat: "Nice space in the aircraft and the crew was really nice too."
Miinukset: "The delay was very tiring."

Plussat: "Confortable seats, flight on time"
Miinukset: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Plussat: "Nothing"
Miinukset: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Plussat: "The leg place and reclining chair"

Miinukset: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Plussat: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Miinukset: "More vegetarian options in the menu."

Miinukset: "The temperature should be a bit warmer"

Miinukset: "Offer refreshments"

Miinukset: "Food"

Plussat: "I liked the person I was sitting next to"
Miinukset: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Plussat: "Crew was extremely unfriendly"
Miinukset: "Better service. Train your people. Learn from azul airlines"

Plussat: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Miinukset: "less ignorant/greedy management"

Plussat: "They were very kind!"
Miinukset: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Miinukset: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Miinukset: "Lack of food!! LATAM you are doing it wrong"

Plussat: "I liked almost all!!!"
Miinukset: "The sandwich (cool meal)... The may improve it..."

Plussat: "Said Paulo airport was chaos but flight was great"

Miinukset: "No entertainment. The airplane seems to be an older model."

Plussat: "The crew was very kínd!"

Plussat: "The seats are comfortable, the attention of the crew is great."
Miinukset: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Miinukset: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Plussat: "Nothing"
Miinukset: "It was nasty, disordered. Bad experience"

Miinukset: "Aeronave muito velha, parecia que ia desmontar no ar."

Plussat: "Wine and whisky"

Plussat: "Seat was comfortable, as expected in business class"
Miinukset: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Plussat: "Service"
Miinukset: "The plane is ok but it is an old 767"

Plussat: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Miinukset: "Standing too long before boarding at 2am!"

Plussat: "Nothing"
Miinukset: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Miinukset: "Company was not able to understand situation and did not offer solution. I lost my money"

Miinukset: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."