Etsi halvat lennot välille Sao Paulo - Suomi

Miinukset: When its rain we shouldn’t walk to the air plain

Plussat: The crew was informative

Miinukset: Inflight sandwiches

Plussat: Planes were on time and connections made.

Miinukset: One bag delayed as not put on flight and food could be better.

Plussat: Flight arrived on time

Miinukset: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Plussat: Tap crew is very nice.

Miinukset: No turbulence

Miinukset: The flight was delayed. Food is miserable.

Plussat: Yes

Plussat: Food was great, seat was amazing

Miinukset: Boarding was done by bus and it took too long and it want comfortable

Plussat: Delicious inflight meal and outstanding service!

Miinukset: Please keep up the same standards

Plussat: Quick access to the airport and gates

Miinukset: Free food on board

Plussat: Really nice crew and quite good food

Miinukset: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Miinukset: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Plussat: Crew memebers

Miinukset: Nothing

Miinukset: Delay in take off 45 min!!!!

Plussat: Crew were very good.

Miinukset: No vegan food available.

Plussat: Very friendly crew

Miinukset: In-flight system had some errors

Plussat: Turkish Airlines is a class act.

Miinukset: My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible.

Plussat: crew excellent, food excellent, entertainment good.

Miinukset: Space between seat rows is barely adequate.

Plussat: Timelines of flight and courtesy of staff

Miinukset: Less waiting at Istanbul airport for next flight

Plussat: Crew was excellent, meals were excellent.

Miinukset: More seating space but that won't happen.

Plussat: Muslim food

Plussat: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Miinukset: I flew economy and all was good and appropriate to the level.

Plussat: Nothing

Miinukset: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Plussat: Flight and the crew!

Miinukset: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Plussat: Nothing.

Miinukset: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Plussat: Tap was great for the long flight

Plussat: Food was great, seat was amazing

Miinukset: Boarding was done by bus and it took too long and it want comfortable

Miinukset: Boarding procedures

Miinukset: Boarding was crazy. Could not everyone in the gate area.

Miinukset: Information on arrival time was not correct

Miinukset: It's KLM. What else do you need to know.

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Plussat: The crews were pretty great!

Miinukset: The regulating of the temperature.

Miinukset: Boarding was crazy. Could not everyone in the gate area.

Plussat: The socks offered in business were comfortable and nice looking. The red wine was good.

Miinukset: The food was just average and the seat not too comfortable

Plussat: Nice crew, good food.

Miinukset: Both bathroom were not working in business class area.

Plussat: The crews were pretty great!

Miinukset: The regulating of the temperature.

Plussat: The plane ✈️ itself the attendants . The entertainment on board. Really great

Miinukset: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Plussat: Services is good .

Miinukset: Food can be better

Plussat: Crew good and seat OK but not exceptional for business class

Miinukset: Food was average - main course could have been better. Range of movies ok but not great

Miinukset: Provide power outlets at seats.

Plussat: All flights were on time. Boarding was well organized.

Miinukset: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.

Plussat: Wasn’t a crowded flight so had room to spread iut

Miinukset: The food choices

Miinukset: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein

Miinukset: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Plussat: Everything works and quick to get to destination.

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plussat: Loved the smooth ride.

Miinukset: Bathroom was pretty nasty

Plussat: Almost everything, especially the crew.

Miinukset: Don’t feel like anything should be better to be honest

Plussat: Nice crew, good food.

Miinukset: Both bathroom were not working in business class area.

Plussat: Flight was on time.

Miinukset: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Plussat: Planes were on time and connections made.

Miinukset: One bag delayed as not put on flight and food could be better.

Plussat: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Miinukset: Flight was delayed, had to run to my next connection flight.

Plussat: Professional crew. Good simple check in.

Miinukset: Nothing.

Plussat: The crew was very kind

Plussat: Flight was on time.

Miinukset: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Miinukset: Delay due to strike

Plussat: Klm's consistantly high standards in everything they do.

Miinukset: Nothing

Plussat: Crew were excellent

Miinukset: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Plussat: The crew was professional & friendly

Miinukset: Food was terrible honestly, entertainment system didn't work on 1st flight.

Miinukset: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Miinukset: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Plussat: Usual faultless KLM experience

Miinukset: Nothing.

Plussat: Information sharing by pilots and crew. Economy class leg room is good.

Miinukset: All good up to the level

Miinukset: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Plussat: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Miinukset: Move the drapes a few more inches back.

Miinukset: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plussat: Good movie selection

Miinukset: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.

Plussat: Everything. Flying First class is the only way to fly

Plussat: Price. Service and food offered in the plane

Miinukset: The boarding process: everyone crowds into the line without regard of the grouping.

Plussat: New aircraft had free Wi-Fi and lots of movies. Clean.

Miinukset: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.

Miinukset: All of the less than good, obvious!

Plussat: Impressive service... amazing crew, very friendly and professional

Plussat: Decent price for economy comfort seat, 4A.

Miinukset: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Plussat: Staff were professional and polite.

Miinukset: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Plussat: Decent price for economy comfort seat, 4A.

Miinukset: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Plussat: The crew was professional & friendly

Miinukset: Food was terrible honestly, entertainment system didn't work on 1st flight.

Plussat: Crew were excellent

Miinukset: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Plussat: Staff were professional and polite.

Miinukset: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.