Etsi halvat lennot reitille Sarajevosta $[81-Suomeen

Plussat: "Crew and service was wonderful even on a shorter flight"

Plussat: "M"

Miinukset: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."

Plussat: "Everything"

Plussat: "Crew"
Miinukset: "Sit in the plane too tight"

Miinukset: "Everything is exellent"

Plussat: "fantastic food test"
Miinukset: "announcements in Turkish is interrupted your screen in front of every passenger and you have to listen to it even if you have no idea of what they taking about because it will block everything your are doing .. The solution is very easy as you can setup the screen to your language and the computer can choose to show you only the announcements that is in your language that make sense to you."

Plussat: "I don’t like any thing take them over 5 hour to take me to the hotel"
Miinukset: "Everything I don’t like I don’t think so I will fly for free even"

Plussat: "Reasonable price, new aircraft, friendly flight crew, good food. Good movie selection, on time departure and arrival,"

Plussat: "Everything was good apart from food"
Miinukset: "The low calories special meal was inedible. The protein was so overcooked."

Plussat: "Friendly staff, good Turkish food, plenty of movie choices, etc. Overall good."
Miinukset: "Seating space just too small for tall people: elbow room and front distance (awkward eating with long arms in confined space). But This is standard for most airplanes in economy class."

Plussat: "Food and crew amazing..I guess Turkish airline going to be best"

Plussat: "Service and food"
Miinukset: "None"

Plussat: "Fantastic journey no problems at all thanks kayak....."

Plussat: "Everything is nice with Turkish airlines"
Miinukset: "Nothing"

Miinukset: "because your flight from Sarajevo to Istanbul was delayed we missed the connection to the SFO flight and had to stay another 24 hours in Turkey + pay $60 for visas......this was a connection that you had scheduled!"

Plussat: "Overall flight is good"
Miinukset: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Plussat: "Entertainment"
Miinukset: "Staff was less than friendly and seats were not very comfortable in coach."

Miinukset: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Plussat: "The security and service throughout the flight was very good for the price we paid."
Miinukset: "The transit time was a bit short for my trip from NYC to DAC."

Miinukset: "Very hot inside the plane"

Plussat: "Awesome cabin crew."
Miinukset: "Tight seats and some passengers were so noisy and loud throughout the trip."

Plussat: "Food was ok, the crew also was good."
Miinukset: "Our flight was scheduled for 9am and we started from Sarajevo at 12-12:30, therefore we had to run thrue huge part of the Ataturk Istambul Airport in order not to miss our connection flight to Antalya at 16:10. Air condition in the Airplane was also to strong so we could not regulate it alone."

Plussat: "Smooth flight, comfortable seats, crew was very catering and kind"
Miinukset: "The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)"

Plussat: "Great food, good selection of movies."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "I was pleasantly surprised by quality of what i would call "domestic" flight..."
Miinukset: "I think Turkish airline need to bring a bit more organization in boarding (it felt like original Southwest boarding process -- first come/first served or get in queue and hurry up wait (depending on one's point of view)..."

Plussat: "I have taken the same route earlier past year Atlanta-Istanbul-Sarajevo ,and return Overall best experience best comfort and definitely beat food"
Miinukset: "Not mich to be unliked honestly Normally there are long wait lines ,not with Turkish"

Plussat: "Just excellent, everything up the standards."

Miinukset: "The seats were hard and lacked legroom"

Plussat: "The food was good and the entertainment selection was good."
Miinukset: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."

Plussat: "Kind and professional staff, smooth check-in procedures, comfortable flight."
Miinukset: "I guess this is not related to the TK airlines itself, but once passengers check in and about to board, there is not toilet, so if you need that facility, you have to go out and through the security screening again."

Plussat: "Very comfortable seats and high quality staff."
Miinukset: "Boarding procedures, especially owing to TSA requirements. difficult."

Plussat: "I like the food served on Istanbul-Kabul leg of my trip. A bit different from the usual menu but really good. Boarding, departure, and arrival were on schedule."
Miinukset: "It was raining a bit but we had to ride the shuttle bus from and to the plane. We got wet while climbing the stairs to the plane. I wish we used the tube gate instead."

Plussat: "Best air entertainment I have ever experienced."
Miinukset: "Boarding was very long. My flight got canceled and rescheduled. On my first flight I had made a reservation for an isle sit, and when my flight got reschedules no reservation was made and I ended up getting a middle sit, which is very uncomfortable for me."

Plussat: "Clean and computable plane, very good meals and quick handling for departure"
Miinukset: "Nothing !"

Plussat: "The inflight service was wonderful. Business class comfort is excellent with full lie flat seats, Crew was attentive. My special vegetarian food was very good using the usual airline fare I receive."
Miinukset: "The arrival into Istanbul was marked by a major inconvenience unnecessary anxiety, extra expense and frustration. On deplaning from a flight from Barcelona, a Turkish Airlines employee was checking boarding cards the connectivity flight and directed people to the appropriate exits for domestic and international connection. We had a connection to JFK and tried to enter the exit for international connections. She insisted that we go to the domestic exit despite my telling her we had an international connection. This led to passport control which had never occurred to me anywhere in the world when making an international connection. Next problem - I was told I needed a visa! My travel partner did not need a visa and was already through passport immigration control. The officer did not speak English and pointed in the direction I needed to go to get a via. I told him I did not want or need a visa but that was it! I started to look for the visa application area and there was no staff or anyone to help. Finally I found 4 kiosks for e-visas - only one worked. 20 plus dollars later I had the visa and immigrated. We quickly reverse the process and went though security and passport control to get back inside the international terminal. It was nuts! The boarding in Istanbul was crowded and chaotic."

Plussat: "Friendly attendants"
Miinukset: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights"

Plussat: "The food was good, the crew was very professional and friendly."
Miinukset: "The seats are too crammed and there's barely any room in the economy class."

Miinukset: "The A/C in the cabin was not working properly and for the first 2 hours was not even working. I had a hard time breathing, I was sweating and felt like I was going to faint. Eventually it worked better, but was on and off during the flight. It was unacceptable to let the plane go with the A/C not working properly. They even tried to blame it on the engines, that they had to work in full to get it going. I've flown hundreds of times and this is the first time I encountered anything like that."

Miinukset: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

Miinukset: "Due to a family emergency I was forced to change my flight to a later date and they did a terrible job handling. Would not allow me to change and charged me enormous change fees. I will never fly Turkish airlines again."

Plussat: "A great example of excellent service. The entertainment system really couldn't be beat."

Plussat: "The same as above."

Miinukset: "Wasn't able to go due to the coup and I haven't heard back from anyone and have not received a reimbursement. And when I call it takes more than 30 minutes to reach an actual person."

Plussat: "Everyone seemed pretty happy to be at work that morning."

Plussat: "Excellent service. Very good food. Amazing for a 2 hour flight. Full meal instead of brezels."

Plussat: "Nothing special."
Miinukset: "No Internet, seats were very uncomfortable..ugh"

Plussat: "I did like the workers in the plane because they look competent and committed."

Plussat: "The food was great, and the tinted windows allowed me to sleep!"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "Flight from Toronto to Ottawa was delayed for more than two hours. We spent two hours sitting on the plane/tarmac. Air Canada sucks."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "Delayed."

Plussat: "best take off and landing I’ve ever experienced. 2 meals for an 8 hour flight and all the red wine I could drink!"

Plussat: "Lufthansa was great in helping me through this mess."
Miinukset: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."

Plussat: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Miinukset: "No movie, no passenger loading from the rear."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Flight on time. When you are able to get a hold of flight attendants, they do take note of your requests."
Miinukset: "Entertainment kept freezing up and needed reboot. Crew didn’t answer to the call-for-attendant signal"

Plussat: "Great business class seats. Plenty of room and comfortable."

Plussat: "How smoothly everything ran"
Miinukset: "Drinks served from glasses on a tray. I would have preferred an individual bottle of water."

Plussat: "The crew was excellent, the food was pretty good,"

Miinukset: "I hated that the plane did not wait for me as I have been on plenty of airlines that have waited 5-10 mins to allow for these sort of things to be rectified. thankfully, Lufthansa and United booked me on a plane that left 5 hours later. they even bought me a 10 euro lunch. :), a pass to the , Luftanhsa lounge would have also been a good showing. I asked about this , but was gently denied. the help desk was gracious, which I appreciated. I had an entire row to myself on the United flight to DC, which softened the blow as well but the flight to Munich from IAD was great (2-28-18)"

Plussat: "I was pleasantly surprised to be offered an after dinner brandy, or a Bailey's. O"
Miinukset: "On both flights. The ear phone did not work correctly. Minor issue."

Plussat: "I'm more used to travelling on Ryanair routs so it was a most welcome suprise to experience lufthansa. I went out and back with ye and even though there was a small delay going out I made concections easily. Well done to all your team . Thanks. I will definitely use lufthansa whenever can."

Plussat: "The Lufthansa crew and planesnare always top notch."
Miinukset: "Long wait time to board, delay of approx 40 min without any update on what was happening. I believe however that is not the fault of Lufthansa crew but rather the SJJ airport staff. I also have one star for entertainment bc there is no option for “not applicable”- this airbus was not equipped with a television or other entertainment options as the flight length is merely an hour."

Plussat: "Many bathrooms, crew constantly came around offering juice and water."

Miinukset: "Lufthansa lost 6 of our bags and left us with no information or compensation. I sent them emails but there is no response from customer service. Costed us $500 to buy things on emergency basis for our family and they delivered the bags after 2 days. This was very unprofessional and Lufthansa has to pay for it. Can you please help. Next time we will certainly have to avoid The airline as their gate transfer in Frankfurt is horrible with very rude security staff who has no interest helping our family to board the flight on tight connection. Instead the person decided to go on his break right when we were at the X-ray screening. How rude and unthoughtful."

Plussat: "The plane was new, clean and tight. Seats very narrow, no foot room with carry bag under seat on front. On time depart and arrive. Good movies. BUT, where are my bags. Second day in Geneva without clothes or medicines. SwissPort at GVA isn’t helping. They don’t even know where they are: don’t know if they left EWR"

Miinukset: "Missed flight due to customs they gave vouture then took it back because i booked threw kayak it made it more difficult to change i even obtaijned insurance"

Miinukset: "Departure time go to plane was worst because there were not jetway. So people were with carry on to downstairs to reach the plane was very difficult and more difficult for with the baby passengers , elder lady, ...."

Miinukset: "Bus shuttle to plane"

Plussat: "Flight was on time both ends. Fed us twice with frequent drink service. Movie choices could have been better, but that is not why we fly. Easy on line check in. In Boston, the smoothest landing we have ever had. Just love Lufthansa. Highly recommend, this is the fourth time long haul with them."
Miinukset: "Would have liked better movies. Small point."

Plussat: "Lufthansa makes coach travel tolerable. Blankets, pillows, free access to on board entertainment and a large selection of real food, not just snacks, and beverages. All beverages available the entire flight. Plane was clean and everything in working order."
Miinukset: "Nothing to complain about."

Plussat: "The crew was nice and boarding was efficient."
Miinukset: "Entertainment was dated and with few choices. Food was awful."

Plussat: "The food, the staff, the plane"
Miinukset: "Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹"

Plussat: "Decent selection of movies."
Miinukset: "cause it was a sauna. Temperature of the airplane was waaay to hot. Individual seats didn't have control of any vents. I had to get up and walk to bathroom area just to cool off."

Plussat: "On board crew was outstanding"
Miinukset: "The quality of food was substandard"

Miinukset: "the crew was horrible and rude"

Plussat: "The big deal for me was that I was upgraded (at no cost) to Premium Economy class. I enjoyed the extra leg room and the ability to lie back (further than in regular economy class). The free drinks were also a plus."
Miinukset: "The only thing I can remark upon is that because someone in front of you can lie back so far, it becomes difficult for the person sitting in the window seat to leave his or her seat without disturbing the person in front of him or her."

Plussat: "the two older female stewards spoke slow enough so I could understand. The customer service rep in the lobby was always friendly, knowlegeable and able to help me. For example, I did not know, when boarding, if we had to show our passports, but I asked him and we did not. I did not grasp the five levels of boarding he mentioned. I knew our group was not handicapped and we were economy, but I did not really know if we were group 4 or 5 to board."
Miinukset: "There was one female steward who made me take my carry on bag from the upper deck and store it below my seat so another lady's much, much larger bag would fit. Her bag was so large, I can't believe it met the standards. On the other hand, this procedure may be the way things work out,for the good of everyone, but it came as a surprise to me. To accomplish the task, she even asked another female to move her carry on from the rack above her to another several rows down. This lady's hair was too big for such a small plane. She talked way too fast in the first monologue. The plane seemed cheap and the sub airline had an air outlet that would not turn off and leaked with water mist. There was an air conditioner that also had a water vapor leak overhead, which my son said was a 'strip' which he could not control. We were seating in the back row. We noticed the plane was operated by Mesa airlines and the plane was assembled in Brazil, giving me a feeling of excessive cost cutting. Also, the pilot had an accent that sort of added to the 'Brazil' thing that he was not a native English speaker. However, he had a good landing at Atlanta near midnight. I did not feel I was on a real 'United' Airlines flight."

Plussat: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Miinukset: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."

Plussat: "The experience was fantastic, can not critique at all. They made a 14 hour flight a great experience and even a 5hr layover be relaxing. It will be hard to travel with other companies now"
Miinukset: "It will be hard to travel with another airline"

Plussat: "Service was good"
Miinukset: "The cabin was warm and couldn't control temp."

Miinukset: "The delay after boarding in Lisbon"

Plussat: "This was a short haul flight, it didn't have an entertainment system, just plain seats."

Plussat: "great service! right on time! very polite staff! will fly with them again!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Miinukset: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"

Plussat: "Excellent crew service. Nice man from Italy who spoke Italian, German, Spanish and English. I cannot recall his name (Gian....??) but he was wonderful. Helpful, professional and congenial. Thank you."
Miinukset: "Bathrooms were well ventilated, very strong smell."

Plussat: "keep going"

Plussat: "I like the food when we fly in eaurope only"
Miinukset: "Took too long, unnecessary waiting, missed connecting flight"

Plussat: "The crew was very nice and provided snacks even though the flight was short"
Miinukset: "This flight was good!"

Plussat: "The crew was very efficient and accommodating"
Miinukset: "Most of the announcements were hard to hear and understand"

Plussat: "Everything was great. Thank you"

Miinukset: "was a long run from gate to gate, barely made it."

Miinukset: "Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!"

Plussat: "Not much"
Miinukset: "Norwegian used an extremely old Wamos A320 aircraft instead of one of their own 787s. The seats were not only uncomfortable, but also so tightly arranged that my knees touched the back of the front seat, and I am an average 6 feet tall. Inflight entertainment options were available only through the Wamos app, which could not be downloaded on the plane (and Norwegian had not mentioned during check in). Unless for people with pre-ordered food, it was not possible to buy even water until about 3 1/2 hours into the flight. The flight to BCN on a Norwegian plane was okay, but the prospect of another such return experience makes it very questionable to book this airline again."

Plussat: "The first of a 2-leg trip (Krabi-Oslo) went great. Boarding was orderly and timely, left pretty much on time. Seats were surprisingly comfortable and roomy."
Miinukset: "The second leg (Oslo-JFK) however was a completely different story. The airline dropped the ball in so many ways here. 45 minutes past departure time and they are still boarding people. This was mostly do to the gate agents arbitrarily forcing people to needlessly check bags that would have been fine on board (while simultaneously forcing them to pay for checking thos bags, unbelievable money-grab on the part of the airline). Flight crew made no announcements whatsoever on the delay until 30 minutes past departure time. As an obvious result, bags then took a tremendous amount of time to arrive at claim."

Miinukset: "Delays with little explanation of what was going on. Loaded the bus, the unloaded. Should have just had us wait"

Plussat: "The flight attendants were nice."
Miinukset: "Flight entertainment, more leg space, more aisle space (people kept bumping into me while I was sleeping), free drinks (at least free water service)."

Plussat: "Nothing was good."
Miinukset: "Plane was. Hanged. I had booked a business class seat and plane had NO PREMIUM / BUSINESS CABIN. I got an economy seat AT 70-80% if business seat cost and also was forced to pay for my bag to be checked at checkin - even tho the ticket I booked had 2 BAGS INCLUDED IN FARE. VERY UNACCEPTABLE."

Plussat: "Nothing, this was the worst experience ever."
Miinukset: "1) We were removed from business class. 2) no blankets and no pillow (extremely cold) 3) no entertainment 4) no vegetarian food We paid for business btw."

Plussat: "Flight and crew are great."
Miinukset: "Being ignored by staff since we didn't pre order food. It was difficult to figure out how to pre order luggage and food. We flew for 11-13 hrs with no food service. It was $7 for a sandwich. Felt like a low class passenger even though we spent $1k per person(which is a good deal for flight)."

Plussat: "We landed in time."
Miinukset: "my group started boarding only minutes before scheduled departure time. Norwegian charges for everything including use of blankets and headphones and every drink, even water. This seemed extreme in an international flight that was 12 hours long."

Miinukset: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."

Plussat: "I got there, so that was good"
Miinukset: "They don't even serve you water without swiping your credit card"

Plussat: "The selection of flight time, leaving Boston at 11pm, makes it perfect for a long sleep without interruptions."

Plussat: "The seats were comfortable, and I like the large windows with the tinted glass."
Miinukset: "The boarding procedure could be better organized. Also, I don't like the idea that even water has to be purchased with a credit card."

Plussat: "Modern plane, nice crew, good air, enough seat space, easy ordering and paying for food"
Miinukset: "It was pretty cool the whole time and I’m not somebody who freezes in airplanes"

Plussat: "This service on this flight was excellent and the new plane was great!!"

Plussat: "Small airport, easy to get into, drop off SIXT rental car, and clear entry. Flight from Split to Stockholm on Boeing 737 was pleasant, and all one class."
Miinukset: "Could not check in for the the 2nd leg, Stockholm to Ft. Lauderdale. Split airport is terribly over crowded and uncomfortable without adequate space to sit, bathrooms to service the amount of people, AC to handle the heat load with the number of people, etc. That being said, the check in, security, and gate people are professional and very pleasant."

Miinukset: "The flight kept getting further delayed but remained th same after the flight took off, then when it was due to land at lax and we were there waiting it updates to an additional 45 minute delay. You couldn’t have updated that before the arrival time? Poor customer service!"

Plussat: "Flight on time"
Miinukset: "Flight operated by a charter airline, very old airplane, no movies and not even water given on such a long flight"

Plussat: "Crew, airplane,"
Miinukset: "Late"

Plussat: "I like the technology incorporated into the aircraft."
Miinukset: "I don’t like that if you are low fare, you get zero attention. Not even water for a 13 hour flight."

Plussat: "Price!"
Miinukset: "Other passengers keeping their lights on the duration of the flight. This international flight left at 11:30pm and it would have been helpful to beat the jet lag by being able to sleep."

Plussat: "New airplane, Dreamliner"
Miinukset: "I bought premium tickets several months in advance but the airline overbooked those seats and we were placed on standby. Finally, we ended being downgraded to coach despite buying our tickets several months in advance without a reasonable excuse or compensation. The whole thing is very upsetting and disappointing."

Plussat: "Nothing"
Miinukset: "Paid for an isle seat but assigned a window. No organization at boarding. Lots of signs for bag restrictions but not heeded or adhered to by passengers or staff. Ridiculous!!!"

Plussat: "The actual flight was alright, the pilot seemed cheery, and the staff was doing their thing."
Miinukset: "The flight was delayed, then delayed again. I realize this is part of flying, but the care provided for passengers was awful. I received a text message again, that the flight would be delayed further and meal vouchers would be given out. No one came to the desk for literally-hours and hours and hours. People were calling, but no one to get ahold of. When the meal vouchers did come, it was hardly a meal rate, but snack rate. I could literally get water and a bag of chips without spending more money. Aside from that-the only place to get food at that time had VERY little to offer. Then-as the flight was delayed, I was stranded in New York City as the busses were no longer running. I had bought 2 seats, only to not make either of them. I had to book a train-wait another 3.45 hours into the morning hours, and pay for the entire train. All of this was after the flight to Europe had been canceled without purpose, and I am still waiting for a refund for booking another flight after missing the origional connection-considering i had to fly to Paris instead of Oslo-and my destination was Berlin. My experience with Norwegian"

Plussat: "Free entertainment on a long flight made up for other shortcomings."
Miinukset: "Zero complimentary services included with ticket as provided on other airlines I have flown with. Not even water. The flight attendants didn’t even acknowledge the passengers who did not pay for meals. Not once was I asked if I needed anything, not even a menu. Something I appreciate with other airlines. Another problem for me was the temperature in the plane. I was freezing and could not get warm. The airline required that I check my bags (the same bags I carry on with other airlines) so I could not access other layers. It was nice to see on my way out of the plane that all the first class passengers had blankets provide while everyoneone else was freezing. Thanks for even offering, Norwegian air."

Plussat: "Pretty good but bring your own food and water"

Plussat: "Tasty meals. Excellent flight crew."
Miinukset: "Late to board with very little updates as we waited. Crammed into a tight gate with poor system to line people up to board. An obtrusive secondary screening in which no seating was provided as they request you remove shoes."

Plussat: "Short flight."
Miinukset: "No entertainment. No services provided."

Miinukset: "That no water was included for guests, I understand food. But i would never recommend this airline to someone."

Plussat: "It is a discount airline -- amenities are not to be expected. The staff was nice and courteous."
Miinukset: "The flight was over an hour late. Seats are definitely small. Food/beverages were stupidly priced."

Miinukset: "6hrs delay, turned out 7.5 hrs. $360 extra for oveweight suitcases and almost missed the connection. I was the last one to board and im the end NONE of luggage arrived w me to final destination! I claim a full refund!"

Plussat: "Beautiful new Dreamliner. Food was ok. Cabin service was attentive and friendly. LAX to LGW crew far better than return trip but overall great service. Entertainment was good but more of a selection on other carriers."
Miinukset: "Only real complaint is that the premium/business passengers don’t get luggage preference. Part of the perk of premium should be exiting passengers off the aircraft first, which they don’t do, and your luggage should come out of baggage claim first but they don’t tag it separately."

Plussat: "reasonable upgrade to business class"
Miinukset: "nothing"

Plussat: "Fun, friendly crew! Free entertainment. Arrived 20 minutes early despite a bit of delay in take off. Cabin light reflecting arrival destination time is very helpful The rainbow light thing is pretty neat, too!"
Miinukset: "Buying a blanket. :/"

Plussat: "The crew was lovely. The seats were comfy. Broad movie selections. The overhead space was probably the best part."
Miinukset: "The single thing that made me never want to fly this airline again was that we were not offered a single drink. Not even water. The only people allowed to have a drink were those that preordered food. I wasn't aware I needed to do that and have no problem ordering food onboard (which I did) but to be completely over looked for even a cup of WATER? It was quite humiliating to not even be looked at unless I was someone that preordered food. I just don't understand that at all. Even on a 30 min flight to Akron I get a water or soda or coffee. This was an 8 hour flight!"

Plussat: "The Dreamliner is a decent plane. Food was okay for airplane food."
Miinukset: "Temperature control is wacky - too hot then too cold, entertainment never seems to change or update"

Plussat: "Legroom plenty"
Miinukset: "30 mins late"

Plussat: "The plane was beautiful and very modern, and the in-flight crew was very nice. Lots of space for carry-on baggage. You have to purchase meals in advance when you book your flight, otherwise you don't get much. But you can buy snacks and drinks on demand through the screen each passenger has."
Miinukset: "The boarding process felt a little chaotic. They boarded the back half of the plane and then opened general boarding. People who knew about it lined up to wait to board for 45 mins before the flight began boarding... because the way it's done is so open. It doesn't create the most relaxing wait experience. But once I got on the plane, all was good. The check-in process was also a bit tiring too. There is no automated check-in option, so you have to stand in a really long line to get your boarding pass for international flights. Make sure you leave yourself plenty of time to check-in... especially given that there's a long security line next."

Plussat: "Nothing"
Miinukset: "This is the worst airline you would ever travel. I dont even know how they still in busines, well i do know and is because all the fees they charge.. i picked this airline because i though i was getting a good price to barcelona and end up paying almos double.. firts the service at the check in was terrible had incompetent people working and not willing to provide customer service.. they made me paid one checking in back in a such of long flight from new york to barcelona.. only allowing people to have a carry on.. which a lot airline do that, but not to euro cuz the amount of hr. Second they only allow 20kg per bag and not willing to combine the kg between carry on and checking.. and the answer for the manager "go to hudson news and buy a new bag and pay for it or you can just travel" then i found out that they dont bring no even water.. just imagine to be on airplane for 8 hr without even drinking water because they want you to pay for everything.. i would surprise me for them to ask me for money to use the bathroom. We all know what airlines bring for food and i dont think it was worth to pay $50 dollar for that food.. i have travel to barcelona and all euro plenty time and use tap portugal, kml, delta, airfrance, and so far this is the worst airline you will ever pick.. third seats are very unconfortible and have not enough space for such a long trip. Every time you call customer service to even ask a question they are they dont care.. i would love my money back.. i usually dont write review about thing but i said to myself i have to let people know so they aware of what they will be getting into.. so litteraly i end up paying 600 plus everything else i use on this airline.. what this people do is an abuse.. i asked for water and theh told my ticket didnt include water and i had to pay for it.. no even a glass.. i would understand if it was a short flight for few hrs.. but imagine 8 hr when at the airport dont allow you to bring any liquid.."

Miinukset: "Terrible trip. Didn't take off until three hours later than scheduled. Very displeased"

Plussat: "The crew was great and accommodating. There were plenty of options for in flight entertainment too."
Miinukset: "If I had to nit-pick. The sandwich was about 95% bread,"

Plussat: "Nothing to like"
Miinukset: "Flight attendants did not offer water even once. When asked them to bring some told me to get it myself. Sits were super uncomfortable, had to pay for blankets, no snacks were offered. Flight was late by more than an hour both ways. Had to pay for 1 bag and the weight limit is much lower than in other airlines. Also airport is one of the most inconvenient ones. To transfer you have to pick up and drop off your bags. Along with the customs and passport control you would have to wait in 6 lines to transfer within airport. Staff is not helful and is indifferent. Direction signs are small and hard to find."

Plussat: "The guy at the check in counter was very friendly and helpful"
Miinukset: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."

Miinukset: "During ticketing , the crew is OK with my luggage. when we proceed to the gate , the crew Susan is very rude and threaten if we do not pay 40GPB, she will not let us board and scared my 7 years kid."

Plussat: "Cheap tickets, on time flights and modern aircraft"
Miinukset: "It's a budget airline, don't expect any luxuries. No free water on board. Check in experience at Helsinki was ridiculous. Spent an hour queuing just to DROP our bags. This was AFTER already having boarding passes and luggage tags"

Plussat: "Crew was polite and accommodating. Seat were comfy and they inflight movie selection was pretty awesome."
Miinukset: "i loved everything!"

Plussat: "J"
Miinukset: "Left my gifts on the plane. Claimed they couldn't find it. Then they lost my luggage."

Plussat: "New plane"
Miinukset: "Flight was an hour late"

Plussat: "New, modern plane and great value for a transatlantic flight. Good entertainment options and (for the best part) friendly staff, see below."
Miinukset: "There was a (bearded) supervisor / team leader who felt it necessary to berate on two separate occasions a female & male colleague for things they hadn't done / done properly - in full view of passengers and once whilst serving me coffee. Totally unnecessary & out of order and the reason why I didn't give the staff a 4/5 score! Food was average and boarding quite slow."

Plussat: "Norwegian air is a real upstart! Planes are great and the crew was competent. Food was ugh but what do you expect. Flight attendants were a bit curt but manageable. Flight crew was great with updates and communications. Love the lighting system that does the adjustments. Be sure to carefully choose your fares to accomdodate your meal , seat and baggage choices."