Etsi halvat lennot reitille Saudi-Arabiasta $[81-Suomeen

Plussat: "Noce ride. Cabin crew was very friendly and helpful"
Miinukset: "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"

Miinukset: "No delay in boarding"

Miinukset: "Too many security checks at the airport. multiple times opening bags even after through security and scanning. Meal times were at weird times. Dinner at 5am??"

Plussat: "Leg room is spacious."
Miinukset: "Overall good.."

Plussat: "Crew was efficient and kept a busy flight organized."

Plussat: "Everything"
Miinukset: "Too much children ob the plain and they are crying"

Plussat: "The stewardess were lovely."
Miinukset: "The refreshments"

Plussat: "Flight crew were excellent."

Plussat: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Miinukset: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"

Miinukset: "Aircraft was very old"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "I liked the cooperation of the crew."
Miinukset: "There's no specific reason to dislike, but 1 thing that they changed my schedule now,"

Plussat: "Nothing specific"
Miinukset: "I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing"

Plussat: "Efficient and good actually good for airline food"
Miinukset: "Electronic equipment a bit out dated and below standard"

Miinukset: "there is a technical issue with the headset input and thus the entertainment system did not work."

Plussat: "Every things"

Plussat: "Operating mechanisms"
Miinukset: "Inside flight centre required heart ♥ feeling fragrance smell"

Plussat: "Great service and smooth flight!"

Plussat: "Booked a window seat and luckily the middle seat wasn’t taken. I was able to fade in and out of sleep ... much needed!"
Miinukset: "Wish I could afford to upgrade for a proper sleep!"

Miinukset: "The seating room in the 747 with 10 seats per row is limiting and uncomfortable. The passenger beside me was pushing well into my space, and the rambunctious flight attendants kept marching right into me and banging my seat with the cart, once also spilling water all over me. (Though she was very nice about it, and I wasn’t upset with her personally.)"

Plussat: "Horrible experience!!!!"
Miinukset: "1. Emirates has only one piece option. With Laptop bag weighing about almost 5kgs, you are left with just 2kgs which the carry bag itself would weigh. Not sure, how Emirates is getting away with this discriminatory attitude, while rest of airlines do allow -Carry on + a personal item. 2. There is no check on the carry-on weight at SFO airport. While in DXB, they entice customer to buy all duty free and then when it comes to boarding, you will be 'shocked'. No more than 10kg allowed. 3. You will be directed to read instructions before boarding. Then the corruption deal starts...read point 4 4. The man will say, remove anything in excess of 10kg or pay extra luggage, knowing very well, that people buy duty free at DXB. 5. Once you start negotiating, then the deal-making starts... 6. I managed it. More on Facebook review..."

Plussat: "Nothing about thto flight was enjoyable."
Miinukset: "For 14 hours there were screaming babies making for a miserable flight. Cabin crew was extremely slow on all fronts"

Plussat: "Friendly crew"
Miinukset: "Service from crew slow and when you ask for something they sometimes forget to bring it"

Plussat: "Entertainment Staff"
Miinukset: "Delayed 40 min Long time for luggage"

Plussat: "Service, food, beverages and entertainment are good with Emirates. Also boarding procedures are good."
Miinukset: "Seats in Emirates keep getting smaller"

Plussat: "Outstanding service, extremely friendly, food was delicious, unlimited drinks including alcohol, tons of movies to watch for free, free headphones, free eye covers, free earplugs, free socks."
Miinukset: "The 16 hour flight"

Plussat: "Crew were great"
Miinukset: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."

Plussat: "Flying with Swiss Air instead"
Miinukset: "Our connecting flight coming in from Crete was delayed and we arrived in Athens too late to make our flight home. The Emirates service desk offered no help in getting us on the next flight home. They were booked full the following day with the exception of business class seats and were going to charge us an additional $4000 which included $600 each for being a no show. They refused to waive any fees so it was drastically cheaper to fly home with another airline. I am most disappointed in their lack of effort to assist us in getting home and they really showed no concern. I will never fly this airline again."

Miinukset: "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."

Plussat: "I like the flight route"
Miinukset: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."

Plussat: "Entertainment"
Miinukset: "One of the flight attendants was extremely rude. She passed over me several times like I wasn't sitting in the most uncomfortable seat. In the middle. She didn't want to give me water, I had to ask if I could have some water. TSA held me up, I almost missed my flight had to be rushed on and no place to put my things so I had to sit squashed in the middle seat with all my bags for a 12 hour flight. I won't EVER go through Boston AGAIN. I won't ever chose Emirates for that long flight again, if I can help it. The WORST!!"

Plussat: "Good flight. Crew was professional, but not warm and welcoming . They were very accommodating when asked to switch my meal and for my daugters toy."
Miinukset: "Food again was too spicy. Please give a vegetarian option that includes dairy, fish and chicken."

Plussat: "Every thing looks perfect, but since Emirates want to go one step further, then they should cosider the feet rest"

Plussat: "In flight entertainment"
Miinukset: "It was an overnight flight but they serve dinner don't turn lights off then other passengers are shaking you awake to have you put ur seat up this was unacceptable"

Miinukset: "the new laptop/camera rule. not enough cushion with bubble wrap, no organization. the crowd and lines werent managed. there isnt insurance available in case anything happens to them since it's out of our hands."

Miinukset: "Hard to hear the announcements."

Plussat: "Good Price with on first priority"
Miinukset: "N/A"

Miinukset: "Baggage collection slow still waiting"

Plussat: "This two legged journey on Emirates was my first experience with this airline and the impression was an excellent one. Entebbe - Dubai - JFK went smoothly and comfortably."

Plussat: "All is good"

Plussat: "Awesome"

Plussat: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Miinukset: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."

Plussat: "travel was pleasant"

Plussat: "On time Excellent environment"

Plussat: "comfortable"

Miinukset: "Nil"

Plussat: "Great service"
Miinukset: "Nothing"

Plussat: "Everything"
Miinukset: "Late boarding 20 mins"

Plussat: "Pilot was good flying"
Miinukset: "Hospitality Food Serving I recommend to change the staff They are not serving as per ordered meal When asked for water no response till 1 hour Light indicated for assistance never bothered"

Plussat: "Crew was excellent, seats were comfy."

Miinukset: "Plane was delayed and boarding was a bit confusing at the start but then quickly fixed"

Plussat: "Cheap flight. 2 bags allowance. Despite mess with delay flight and cancelation baggage arrived with me."
Miinukset: "Delay was 1.5 hour. No weather condition just their internal problems. Missed connection in Istanbul. 5 hours waiting . The worst airport i know . No benches to sit or regular waiting areas. Terrible food. Choice fish or pasta... no meat."

Plussat: "Service was fine, but we're of no help regarding late arrival and connecting flight status."

Plussat: "I don’t like any thing take them over 5 hour to take me to the hotel"
Miinukset: "Everything I don’t like I don’t think so I will fly for free even"

Plussat: "Full meal and entertainment system even for a shorthaul flight."
Miinukset: "Tight leg room"

Plussat: "Service and bag policy"
Miinukset: "The house food"

Miinukset: "space little cramped but maybe same with other airlines in economy."

Plussat: "The flight itself was very nice quality again. Crew was very friendly, priority boarding for international business. pod seating was super comfortable."
Miinukset: "No alcohol beverage service before take off. One of the only airlines that does this. Also flight was delayed again in Istanbul. We were delayed on our layover in, and out of Istanbul. Both times stuck on the tarmac. I see this as a common problem"

Plussat: "Food was great so was service"
Miinukset: "All was good"

Plussat: "First leg (Mia to Instanbul) crew was excellent!"
Miinukset: "second leg (Istanbul to Johannesburg) crew were rude!!!"

Plussat: "Excellent staff, everything very clean, smooth flight, good movies."
Miinukset: "The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so"

Plussat: "Never fly again"
Miinukset: "Nothing"

Plussat: "Same"
Miinukset: "Same"

Plussat: "All"
Miinukset: "Warm airport and warm plane à/c needed"

Plussat: "The food was great and the onboard amenities were fantastic!! Would definitely recommend to anyone!"

Plussat: "Service. Crew. Everything is amazing."
Miinukset: "None"

Plussat: "The crew was friendly and professional. The food was good. Entertainment was good. The 10hr flight was over so quickly."
Miinukset: "They didn't come to pick up trash very often."

Plussat: "Generally efficient and comfortable."
Miinukset: "Leg room seemed a bit tight and the food didn't seem fresh."

Plussat: "Everything"
Miinukset: "nothing"

Plussat: "Confortable, great food, great crew as normal."
Miinukset: "The crew normally would get five stars for being super friendly, but they seemed a bit more like staff on other airlines this time around."

Miinukset: "The vegan meal was a bit underwhelming. I ended up not eating."

Plussat: "Food, entertainment and the airline crew excelente"
Miinukset: "The seat a little inconfortable for me"

Plussat: "wonderful staff."
Miinukset: "there was a delay we were not told about, we left an hour late, but we're not told anything, this is problematic as you pass through a second round of security to sit by the gate and can't even go to the rest room with out repeating the check. the landing was very rough but no ones falt"

Miinukset: "Passport control"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Setting, speed, arrival"
Miinukset: "Long queue at passport control"

Plussat: "Crew, entertainment, boarding"
Miinukset: "I had a stop in Istanbul airport and a change of planes The first plane although much larger than the second the set leg room was very tight, for 186cm tall person it was a disaster The second plane however had better leg room and was more comfortable than the first"

Plussat: "Some of the movies, part of the food"
Miinukset: "Part of the food"

Miinukset: "I was told that I can get a free Hotel since I had to wait for my next flight almost 16 hours. But when I got outside the airport at the Hotel Desk they told me that I couldn't. They told me one thing but in the end they didn't keep their word. I find it unprofessional and cheating. And on the way back I had food poisoning. Really disappointed about the whole trip."

Miinukset: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Plussat: "Great service, smooth flight, and overall a pleasure to fly with."

Plussat: "Great crew"

Miinukset: "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."

Plussat: "This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated."
Miinukset: "1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side"

Plussat: "see above"

Miinukset: "They changed flights after booked. Went from a 1 hour lay over to 18 hour lay over in Istanbul. We cancelled and booked different flight at much higher rate. Got all tangled up in hotel changes, really created a mess. Likely not use that airline in future."

Plussat: "Entertainment system is excellent, food is solid and plentiful."
Miinukset: "I've flown Turkish a few times before, and they're generally pretty good for the price. This trip was different. Despite Turkish Airlines policies outlined in their "Customer Rights," I received no notification that the flight was delayed 3 hours, and there was no notification at the JoBurg airport until you go to the counter to check in. JoBurg staff - which are Menzies third-party contractors, not Turkish staff - were disorganized, uncommunicative, and unhelpful. Only one person at the check in desk seemed to have authorization to make any changes, so all other agents were running back and forth to speak with him, and not communicating with passengers. It took over an hour to get clarity on the situation and rebook my connecting flight to Washington for a different flight 8 hours later. The only compensation offered was one meal voucher worth R100 (roughly $7). They would not even look at other Star Alliance flights for early arrival in Washington, and said they were not authorized to consider upgrading my ticket. When I called the Turkish customer service, they essentially said "What do you want us to do about it? You have to submit a formal complaint." Boarding was totally disorganized. In theory there are boarding groups, but after business class and all the high-ranking loyalty members, it's pretty much a mad rush. This seems to be the common practice for Turkish now. In general, Turkish has a great entertainment system on all their long-haul flights, with tons of movies - including very new releases - music, games, etc. They also provide complimentary kits with socks, slippers, eye mask, earplugs and dental kit, even for economy passengers. The meals are fairly good for airlines. However, legroom in economy isn't great. I'm 6'1", and had difficulty getting comfortable with my knees jammed into the back of the seat in front of me. On this particular flight, I was in row 18. The cabin crew were frantic, disorganized, and shouting to each other across passengers. One half of our row was served the meal, and the other half had to wait over 30 minutes to be served for some reason. By that time the vegetarian option was no longer available. Crew also had to run back and forth between service carts because they were frequently out of very common beverages (like sparkling water. And ice.), and on two occasions crew left a drawer from a cart full of trash sitting in the aisle. There were several times that crew ran carts into passengers - including once into my knee that was not in the aisle - and didn't even acknowledge doing so. They also stopped the carts in front of occupied lavatories, temporarily trapping passengers. So not terribly professional. While not specifically on this flight, the experience in Istanbul airport with Turkish Airlines' staff was awful. Zero interest in helping, rude and dismissive, and overall terrible."

Plussat: "Good, entairtenment, service"
Miinukset: "These was a delay on my first flight, and i almost lost my connecting flight. The had us running like crazy on instabul airport, and the employee didnt even know which gate we were supposed to go. This is the second time i had the same issue with turkish. The seats were very narrow and it was impossible to fit on there. Very uncomfortable"

Plussat: "Hey, two checked bags free, two free in flight measl and drinks including alcohol, and coffee service midway, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
Miinukset: "The check in lines are very very long and take forever"

Plussat: "The crew, the boarding , the entertainment,"
Miinukset: "The food was not up to expectations"

Plussat: "Nothing"
Miinukset: "The service is slow and bad. Very unaccomodating from the first person at the airline desk at the airport tonthe hosts on the plain."

Plussat: "Boarding employees were so polit The flight was on time"
Miinukset: "Entertainment were poor"

Plussat: "- service was good. staff is very friendly"
Miinukset: "- it was VERY cold on the plane. on such a short flight i wore a sweater, jacket and ordered a blanket and I was still very cold. I even requested another blanket but they were out. Everyone was complaining about the same thing - seats were very upright, not very comfortable"

Plussat: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Miinukset: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Miinukset: "I did not like the kind of airplain it is not like the plain it gose to uorp or usa. Please try to imrove and bring good airplain. I flyed from dammam and bahrain and the ace of the plain for differnte time it was not good."

Plussat: "I really enjoyed how comfortable they made everyone feel - no matter if the patron was flying first class or economy."
Miinukset: "Long flights are usually daunting but I feel that Turkish Airlines made enjoyable. There wasn't anything I didn't like."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The food and staff were great. The seats were rather comfortable and the flight was very pleasant."
Miinukset: "The entertainment system was of an older style wherein we had a choice of 3 movies and 7 "radio stations" across 15 or so "TV channels" rather than the fuller suite of entertainment options I'm used to on a Turkish Airlines flight."

Plussat: "Great selection of beverages."
Miinukset: "The seats were not padded well. It was too uncomfortable for a 12 hour flight."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t."
Miinukset: "Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future."

Miinukset: "Food was a little underwhelming for First Class."

Plussat: "Nothing, the crew was terrible with very bad attitude, the food is very bad and the seats and bathrooms were awful."
Miinukset: "Every thing should be replaced starting with the crew."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Though departure was delayed 45 minutes, service on board was superb. wine flowing, food great, Baileys for dessert, and great movie selection"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Was nice and pleasurable"
Miinukset: "Nothing"

Miinukset: "With a short layover and a bit of a delay coming from Seattle, I rushed through immigration and security and ran to my next gate. Even though I arrived at the gate two minutes before the scheduled departure time, the plane had already left the gate. VERY disappointing and will probably be the last time I fly Lufthansa, especially through Frankfurt."

Plussat: "Attentive and friendly staff, great food and plenty of drinks!!!"

Miinukset: "Seats in row 56 are too tight."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Arrived safely; good selection of movies; sound reasonable."
Miinukset: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Plussat: "They held the plane for some of the passengers that were delayed."
Miinukset: "Everything was fine"

Miinukset: "Delayed by two hours. Made me miss my connection. Also it is far too cramped for anyone who is tall. We need more leg room"

Plussat: "Breakfast & ease of boarding."

Miinukset: "Boarding from terminal f sucks"

Plussat: "The food between Frankfort to Istanbulwas lovely and the staff nicely"

Miinukset: "Just a shirt flight, no problems"

Plussat: "Went smoothly and without delays"
Miinukset: "Food was horrible. The buns and croissant were cold and not fresh"

Plussat: "All worked as expected"
Miinukset: "No remarks to make"

Plussat: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Miinukset: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"

Plussat: "Food was good. The entertainment was better as long as the system wasn’t locking up. Fairly clean plain"

Plussat: "I liked how smooth the boarding was handled. The flight attendants where polite and helpful. A very comfortable flight."
Miinukset: "No complaints"

Miinukset: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"

Plussat: "The crew was more helpful than the transatlantic flight."
Miinukset: "My seat. It was right behind the first class and as the crew rushed to serve them, they threw the separating curtain at my face as I was sitting on the corridor. It was so frequent I couldn't sleep and the passanger did the same."

Miinukset: "Flight was delayed"

Miinukset: "The food is not tasty"

Miinukset: "The seats were uncomfortable."

Plussat: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Miinukset: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."

Plussat: "Food was fresh and hot."
Miinukset: "Not enough leg room for a twelve hour flight."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Food snacks were awful."

Plussat: "Comfortable, clean plane and excellent, attentive service on board. We had little time between connections but airport staff offered to drive us, two seniors, to distant gate on his cart which was a lifesaver."

Plussat: "I was rescheduled on another flight improperly"
Miinukset: "Flight did not take off staff was rude unhelpful I won't use them again"

Plussat: "Very smooth ride. I liked that they left water/ juice/ snacks downstairs in between meal service. The crew was super friendly, the entertainment selection was awesome too."
Miinukset: "My chair wouldn't stay reclined :/"

Plussat: "Quick straight forward"
Miinukset: "No entertainment at all"

Plussat: "Superb service thru Lufthansa"
Miinukset: "Long wait, but it was cheap so it ofset it"

Plussat: "The crew was very carrying and attentive. Even food was okay."
Miinukset: "I asked at the Frankfurt Airport if we could do upgrade to Economy Premium.... The answer was NO !! The plane was full. On the plane there was an announcement that there is 2 seats available at EP..... At this point I was so upset that decided not to go for it. The land crew didn't do their job !!! Well...."

Plussat: "LH is a good airline to fly. The 747-8 is very cramped in economy but an Airbus gave a bit more room on the return."

Plussat: "Lufthansa gets kudos for excellent food and abroad variety of entertainment options. Also, if you check in online soon after the site opens (about 23 hours before takeoff), you can select your seat from among those available at no extra cost, which is nice."
Miinukset: "The crew announcements in English were hard to hear or understand on this particular flight, although I did not have that problem on the outgoing flight (also Lufthansa."

Miinukset: "6 hour delay , no explanation given whether the original flight was cancelled or not, bags have been lost. Complete chaos."

Plussat: "everything was easy to use and set up from booking to landing. wonderful trip. This was my 1st big trip and 2nd time on a plane. Liked the movies on the plane. All the staff where helpful from gate to gate."

Plussat: "going home"
Miinukset: "support call line entertainment food connection time all sub standard in economy plus... will not use again."

Plussat: "The Premium Economy seats were significantly better than Economy seats. The crew was very nice."
Miinukset: "The movie choices were not very good. Very few current movies."

Plussat: "The boarding was smooth. The movies are ok."
Miinukset: "The seats are terribly not comfortable. I've been in many long flights with other carriers but these by far are the less comfortable seats ever. I tried in April the premium economy and the business class with the same carrier but still I'm disappointed and it doesn't seem that it will get better."

Plussat: "Crew was very attentive and took good care of everybody in general."
Miinukset: "On the way back from Munich the gluten free bread served was not edible! I would recommend to change it to something more appetizing. It's been used for way too many years! On the LA bound plane the GF bun was wonderful! Thank you though for caring to serve GF food! Not the most comfortable seats for your back in the economy class."

Plussat: "Never got on this flight on the booked day and got out the next day"

Miinukset: "Very nice crew and great food"

Miinukset: "All of the less than good, obvious!"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Newer plane, crew was amazing, seats were adjustable"

Plussat: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Plussat: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Miinukset: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Plussat: "Great crew, comfortable seating with enough leg room."
Miinukset: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Plussat: "The crew is really welcoming"
Miinukset: "The seats are too narrow and a bit too hard"

Plussat: "Seat was good"
Miinukset: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Plussat: "Food, entertainment and crew was exceptionally friendly."
Miinukset: "Seats not great for such a long flight."

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"

Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Miinukset: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Miinukset: "My suitcase didn't come with the airline."

Plussat: "Everything is alright"

Plussat: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Miinukset: "old screens and entertainment system leg room to small"

Miinukset: "Nothing special"

Plussat: "Shirt flight but well catered, boarding was efficient and quick."
Miinukset: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Plussat: "Easy to board and easy flight."

Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plussat: "We got a meal for a 1h flight only"
Miinukset: "No entertainment but normal for this type of flight"

Plussat: "Really friendly staff. Great service"

Plussat: "Excellent very good"
Miinukset: "Everting so good ex"

Miinukset: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Plussat: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Plussat: "Very friendly crew"

Plussat: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Miinukset: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Miinukset: "Amesterdam airport employee was really rude"

Plussat: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"

Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Plussat: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plussat: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Miinukset: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Plussat: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Miinukset: "As above"

Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "Loads of leg room"
Miinukset: "Loved everything"

Plussat: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Plussat: "Food and drink service"
Miinukset: "Boarding pass facility"

Plussat: "We love the flight all the way"

Plussat: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Miinukset: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Plussat: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Miinukset: "They didn't give any napkins out with the food which was weird."

Plussat: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Plussat: "Nice crew"
Miinukset: "Not loose my luggage:)"

Plussat: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Miinukset: "N/A"

Plussat: "Na"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Plussat: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Miinukset: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Plussat: "Quick boarding, comfortable seating. Great food!"
Miinukset: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Plussat: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Miinukset: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Plussat: "Crew was wonderful and welcoming!"

Plussat: "Left on time. No turbulence."

Plussat: "The cue lines per zone are the most brilliant idea!"
Miinukset: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Miinukset: "Not to be late ,and not to loose my luggege"

Plussat: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Miinukset: "Better in flight entertainment"

Miinukset: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Plussat: "The crew"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plussat: "Crew was nice movie selection was good."
Miinukset: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Miinukset: "they lost our luggage very inconvenient"

Plussat: "Over all pretty good for price."

Plussat: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Miinukset: "Le capitain et l’aterrisage"

Plussat: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Miinukset: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Miinukset: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Miinukset: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Miinukset: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Plussat: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Miinukset: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Plussat: "Crew was very nice and the plane was clean and comfortable"
Miinukset: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Plussat: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Miinukset: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Plussat: "Nithing"
Miinukset: "They were unfreindly and rude."

Plussat: "Standard on most parts with pleasant staff"
Miinukset: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Plussat: "Nothing."
Miinukset: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Plussat: "Comfort, food and service are better than average."
Miinukset: "When stewardess opened overhead locker, something fell on my head."

Plussat: "The service"
Miinukset: "Nothing"

Miinukset: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Plussat: "Staff was nice"
Miinukset: "MD planes are old and not very comfortable."

Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Plussat: "The crew was Nice onboard But in the AirPort No Good at all.."
Miinukset: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Plussat: "Very old plane with very poor screens where images was horrible"

Miinukset: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Plussat: "General air of professionalism is reassuring"
Miinukset: "Food, crew appear rushed"

Plussat: "All of the crew were friendly and the flight was on time."
Miinukset: "No problems"

Plussat: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Miinukset: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Plussat: "Our flight attendant and fnally making it home!"
Miinukset: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."

Plussat: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Plussat: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Miinukset: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."

Plussat: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Miinukset: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."

Plussat: "Boarding was efficient, the flight was on schedule, crew was nice."
Miinukset: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

Plussat: "Clean plane, efficient crew, food OK. Boarding was organized"
Miinukset: "No entertainment and no power plug to charge devices."

Plussat: "should let first board passenger in rear rows and not everybody together."