Etsi halvat lennot reitille Sisilia $[7232-Helsinkiin

Miinukset: "Fod no good"

Plussat: "The service is amazing .. the crew took care of us well."
Miinukset: "Not much .. its a comfortable short flight."

Plussat: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Miinukset: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Plussat: "Nothing"
Miinukset: "Comfort"

Plussat: "Very good!!!"

Plussat: "Food and entertainment was great."
Miinukset: "Delayed at origin and layover. Crew was a bit hard to track down at times."

Plussat: "Really good food, good movies, overall nice feel."
Miinukset: "Chairs are a bit tightly packed, but not too bad."

Plussat: "the food and service was outstanding as always on Turkish Airlines"
Miinukset: "The seats were incredibly Uncomfortable, and I was in Business Class. It seemed to be a newer plane. The seat was like sitting on a bench, not in a seat, and the distance between rows was almost non-existant; it was very distressing and disappointing...."

Plussat: "Never flown TK before and was satisfied. Very good crew, acceptable entertainment, good food."
Miinukset: "Not their fault but 14-hour flights are exhausting."

Plussat: "Great crew, good entertainment, nice planes."

Miinukset: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Plussat: "Crew were polite and helpful"
Miinukset: "Seats were especially cramped and tight and leg room was uncomfortable and I am a short person."

Plussat: "Crew was very nice and the seats are comfortable"
Miinukset: "The kosher food was bad"

Plussat: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Miinukset: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."

Plussat: "Attendants were very nice."
Miinukset: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Plussat: "The entertainment system (the movies, songs and ext) The food was good."
Miinukset: "The seats MUST be updated."

Miinukset: "From more than 1h layover to 5 minutes."

Plussat: "Great service and brand new plane!"

Plussat: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Miinukset: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."

Plussat: "Service, crew were great."
Miinukset: "Choices of Indian movies and TV programs.game solitaire can be more automated especially the end."

Miinukset: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."

Miinukset: "Coffee ahould have been served sometime before landing and not in the middle of the flight when everyone was asleep. Entertainement options were practically zero"

Plussat: "Baku airport stunning. Better dessert. Helpful crew. Perfectly on time."
Miinukset: "Salad lame. Istanbul airport needs upgrade. Gate change twice in 2 hrs, no good announcement system. Baku airport baggage carousel not up to the standard of the Terminal glory."

Plussat: "Entertainment was excellent- choice of movies, music and ground cameras,"
Miinukset: "Food was average; no snacks or snack service which made for a long time between meals on a 12 hour flight. The flight purchased was from Venice to Houston with a connection in Istanbul. The required passport recheck and gate location at opposite ends of the terminal made this a mad dash to catch the flight. It was too little time for comfort."

Plussat: "The seats were comfortable, food was ok . Staff were friendly"
Miinukset: "The service was a bit relaxed, with kids I had a little hard time getting attention promptly"

Plussat: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Miinukset: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "I loved the trip! Everything was wander full!"

Plussat: "Awesome service, comfy business cabin! The Atlanta employee who managed the laptop return was one of the best employees/representative of a company I have seen. He was open, friendly and communicative keeping everyone informed of the process of laptop retrieval and was organized despite it all. I wish I got his name!"
Miinukset: "Checking laptop in Istanbul was very inconvenient, and retrieving it in Atlanta took a lot of time as we had to wait at baggage for it to arrive. Not Turkish rule, but still a consideration for future flights."

Plussat: "I was pleasantly surprised by quality of what i would call "domestic" flight..."
Miinukset: "I think Turkish airline need to bring a bit more organization in boarding (it felt like original Southwest boarding process -- first come/first served or get in queue and hurry up wait (depending on one's point of view)..."

Plussat: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Miinukset: "Nothing."

Plussat: "Great flight and awesome entertainment"
Miinukset: "The food is too small"

Plussat: "This was the best coach experience I've ever had. Food was great, tv screens were large, little bags with earplugs, slippers... were provided. Other airlines could take some pointers on how to treat passengers on long, overseas flights."

Plussat: "Timeliness Cleanliness Orderly boarding Courteous crew Seats relatively spaciois On board meal edible - even tasty"
Miinukset: "No device charger USB slots (charge phone/iPad/computer"

Plussat: "Great food, comfortable seats, Caring staff, Good TV quality and programs."

Plussat: "Amazing service and comfortable environment. The really take care of you"
Miinukset: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"

Plussat: "Courteous staff.istanbul"
Miinukset: "Istanbul airport is dirty, bath rooms smell. Food m shopping is good"

Plussat: "Food, entertainment, crew"

Plussat: "Good price and great food"
Miinukset: "Best Price. Plus no-nonsense pricing from Kayak. Food is great."

Plussat: "Comfort, service, entertaiment features and food."

Miinukset: "There is nothing I've didn't like"

Miinukset: "Staff was a bit rude"

Plussat: "I liked the crew"
Miinukset: "The security at the Turkish airport. There were very long lines, people pushing each other, screaming. Security put some extra stamps for particular people randomly. There were three women from the same country with the same type of passport who one of them happened to be pregnant. They put extra stamp on her passport. When I asked one of the security why her he said it was random and it was American procedure. The woman started screaming after she was checked twice more and they started to use a detector on her belly. It was all crazy when another family was checked and the security decided that the three kids were okay but the parents weren't. The security told the parents to separate themselves from the kids for double checking. The father started screaming as well. It was all horrible."

Plussat: "They had really friendly staff."
Miinukset: "The leg space between the chairs was really cramped."

Plussat: "It is nice that breakfast was served."
Miinukset: "Gate agents never called flight to board - just played an announcement twice saying it would board in 5 minutes. Free Wi-Fi on all flights would make your airline stand out. You may want to work with the airports to provide your passengers with cleaner toilets at the gates."

Miinukset: "Personal space and leg room were both incredibly small and tight. And the food was not fresh or really edible. Plus the air quality and temperature were poor and stuffy."

Plussat: "Movie selection was good"
Miinukset: "Staff was incredibly rude. There was no last call made for the bathrooms, I'm 6 1/2 months pregnant, before they announce our descent I get up to pee. I get yelled at. I sit down, 10 minutes later the guy comes up to me and asks me if I really need to go. I said of course. He opened the bathroom for me and as soon as I sit to pee a girl is knocking bloody murder telling me they're going to land the plane and I'm taking to long. I had been in there all of 30 seconds. I finished quickly and returned to my seat. We didn't land for another 30 minutes. Worst service EVER!"

Plussat: "zero customer services and i will never fly with this airlines again"
Miinukset: "zero customer services, rude . and i will never fly with this airlines again"

Plussat: "Nice goody bags and special treatment for the kids, and thoughtful that they brought kid-friendly headphones. All the comforts the airlines used to give for free are still there on Turkish, with no extra charges for food/checked bags, etc. Great food, they got our special vegetarian meals correct (as opposed to a big hassle on another airline). Very comfortable flight."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Flight attendant warm, courteous and authoritative at same time."
Miinukset: "Seat hard. Space tight. I am 6’4”"

Plussat: "The crew was great with kids. Very friendly and helpful."

Plussat: "Flight landed on time"
Miinukset: "Gate was constantly changed with no audible notification at the gate and boarding process was mayhem"

Plussat: "The crew was great,we had the last seat."
Miinukset: "Better seats,better food."

Plussat: "Even though it was economy class, I was able to sleep because it was very comfortable."
Miinukset: "Not sure, I slept the whole flight."

Plussat: "The crew was very professional and pleasant. The food was tasty for airplane food."
Miinukset: "The seats were not that comfortable."

Plussat: "Good. Thanks."

Plussat: "Great crew, comfortable seat, good food, and food entertainment."
Miinukset: "Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Lufthansa was great in helping me through this mess."
Miinukset: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."

Plussat: "Comfortable seats, good selections of movies for entertainment. Polite flight attendants. Overall a relaxing trip."
Miinukset: "Weak selection of TV shows for entertainment, but movies selections were very good so overall not a real problem."

Plussat: "Lufrhansa is a fantastic airline"
Miinukset: "The seat pitch and width were too small."

Plussat: "Timeliness of flight"
Miinukset: "My Tv screen Headphone plug was not working. Also, by the Time i got my food, there was onot vegetarian option available. I’m not vegetarian!"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Great airplane. Very nice staff. Great service."

Plussat: "As a United 1K member and Star Alliance Gold member, I expected a little better treatment than being charged a premium to sit with my family in a 'rock bottom' basic seat."
Miinukset: "I was surprised to have to pay more for a basic seat. I really thought I had paid enough already. I could not get boarding pass tickets for the last leg of our fight. I was told that Lufthansa''s system does not communicate with United Airline System. I found this to be untrue because I have had code share flights between United and Luftansa for 20 years. At Munich I was told that they could not get me tickets either and said that there may be a security issue with me. Once I heard this I walked away."

Miinukset: "Seems like they want to nickel and dime you for everything now..."

Miinukset: "Can’t tell you anything- missed connection"

Plussat: "Premium Economy is awesome! Bigger seats with more leg room than I need (I'm just over 6 feet tall), leg rest (oh yeah) and a travel kit with toothbrush, toothpaste, socks and travel sleep mask. The crew was very good-hospitable and accommodating."
Miinukset: "Security at Frankfurt is terrible!!! They open every other bag despite scanning with X-Rays!! Took me 50 minutes to get through security and to my next gate."

Plussat: "I enjoyed the sleep."
Miinukset: "No enough leg room for a slender Man of 5 foot 7 inches."

Plussat: "Nothing really. It was an overall terrible flight."
Miinukset: "The crew was so bad. When asked for my special meal 2.5 hrs into the flight, they said you haven’t ordered any, which in fact I had a month before my flight. The crew member instead insisted that ”you should've brought your own food” not once but twice. No courtesy nothing. I was super disappointed. I fly a lot and this was hands down my worst flight. Also, the aircraft and seats were terribly uncomfortable (Boeing 747-8 Economy). Boarding took forever as well. Overall a very shocking experience from a very experienced airline otherwise."

Miinukset: "Nothing. Great flight great crew."

Plussat: "Fast boarding, friendly crew"

Plussat: "Same as a above"
Miinukset: "Nothing"

Plussat: "Same as above."
Miinukset: "Same as above."

Plussat: "Great crew, good humor and helpful!"
Miinukset: "Could have had more beverages served. But to many kids crying & screaming (not crews fault)"

Plussat: "They did offer an extra snack and drinks for the delay... but still..."
Miinukset: "3 hour delay on tarmac, on a 9 hour flight already... not fun."

Plussat: "Short flight. Nice crew."
Miinukset: "Delayed even though the plane was there and clean. A 2205 flight didn't leave until 2240 causing many of us to miss our train. No crew ever mentioned why flight was delayed or when we would get moving."

Plussat: "Food was by good"
Miinukset: "The cabin air at my seat was very stuffy. There's no air vents and I can't control getting fresh air"

Plussat: "Interesting the bathroom downstairs...then asking people to not form lines on the stairs makes the process a little more complicated...if a person has mobility problems, which restroom should they use?"
Miinukset: "The boarding process was confusing. Lack of clear signs and announcements didn't help to form lines. People just went to the gates after families, handicapped, vets, etc..passed the gates, business and first. Improving that process by forming ordered lines would help. Entertainment presented movies that are old and have been dysplayed on flights for years. Entertainment in general is poor. Seating not as expected! I chose my seat online and once on the plane I found out the organization of the seats was different than the one displlayed online. I chose an aisle sea on a 3 seat row and I ended up on a 4 seat row and squeezed in between two other passengers. The seats are "growing" smaller and smaller, and the shape and mobility of the chairs makes them uncomfortable. On my row there were 3 screens installed on the ahead seats, and my screen was by 3/4 in front of the passenger on my right. That made difficult controlling the screen function with me stretching my harm over the other passenger's face. I payed $2,000 for that flight in economy. $2,000 for an economy class is not cheap! And you don't offer a great experience. Either lower the price or improve the overall experience."

Plussat: "Loved the clean, bright, new airplane. Loved having a few empty seats to spread out."
Miinukset: "Wish economy seats had power outlets to charge phones and tablets."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Food snacks were awful."

Plussat: "The flight attendants were very friendly and efficient."

Plussat: "Given free upgrade. Efficient services."

Miinukset: "Flight was canceled with no prior notice and I am requesting a refund."

Plussat: "The crew was very good."

Plussat: "Food was actually pretty good, and was plentiful. Comfortable seating."
Miinukset: "I don't think my tv worked."

Plussat: "Check-in was easy and boarding was efficient"

Plussat: "The crew was friendly. They offered half a sandwich and drinks which was unexpected (and delicious)for a short flight."
Miinukset: "There was no negative only positive, two thumbs up....."

Plussat: "Crew was nice, doing the best they could under the circumstances."
Miinukset: "Awful food, small seats. Exactly same as economy."

Plussat: "Service/ flight/ comfort/ food"

Plussat: "All the services were great."
Miinukset: "Everything was perfect."

Plussat: "very clean, food was excellent, on board entertainment was excellent too. staff very friendly."

Plussat: "Took off on time and we got breakfast. Good crew."
Miinukset: "Older plane, no entertainment offerings. Leg room seemed to be less than expected even thought was in business class section."

Plussat: "The crew was helpful and polite."
Miinukset: "There was no specially designed space to hang costumes, which was surprising for international flights. All overhead bins were full, so my ballroom dress is completely wrinkled now meaning that I need to spend extra money to steam it."

Miinukset: "Online check-in process. Boarding pass not available to be added to wallet. Unable to view; had to have the boarding pass emailed to me. No option to set up SMS tracking foe flight status."

Miinukset: "Strike delay. Very poor food. Cramped chairs. I flight entertainment"

Plussat: "Crews are nice n snacks are okay."
Miinukset: "Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!"

Miinukset: "Seat assignments sucked. Could not seat together"

Plussat: "The crew was not grntle"

Miinukset: "they must work on quality and price"

Plussat: "Crew were friendly and helpful."
Miinukset: "Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic."

Plussat: "Peu de place pour les jambes Équipage très sympa"
Miinukset: "Plus de place pour les jambes mais vol rapide donc Ok"

Plussat: "the flight was on time"
Miinukset: "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Miinukset: "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."

Plussat: "All flights on time"

Miinukset: "We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance."

Plussat: "todo estuvo muy bien!!!"
Miinukset: "el desayuno o como quieran llamarlo es muy pobre"

Plussat: "All good.."

Plussat: "Comfortable seats"
Miinukset: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Plussat: "Nice new plane (Embraer), row 4 had long seat pitch"
Miinukset: "Having arrived at the airport 2 hours ahead of the flight, there was a chaotic 1 hour wait to check in, with no queuing system and then an IT cock-up which closed the flight exactly 1 hour before departure, with passengers still in the queue. This left us rushing through the airport to the very furthest gate. Boarded 20 mins late, then the flight left 1 hour late. Very expensive ticket price too!"

Miinukset: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Plussat: "Crew was pleasant"
Miinukset: "Boarding started 20 minuets late"

Plussat: "Crew was pleasant there were many seats vacant"
Miinukset: "Flight boarding starte 25 minuets late"

Plussat: "Crew was pleasant"
Miinukset: "Little hot on the plane"

Plussat: "Nice crew"
Miinukset: "Nothing special"

Plussat: "Timely"
Miinukset: "Let you die of thirst until they finally get around to serving something"

Plussat: "legroom, service, boarding, meals"

Plussat: "Confortable space, great food taste,"
Miinukset: "When we asked for the late food service, they told us they did not have any more left. We ask them to look for anything left and after hour the food still not arrived."

Plussat: "Operazioni di imbarco veloci ed ordinate"
Miinukset: "Sito web non funzionante, imposibile effettuate il check in e acquistare il bagaglio online con conseguenti extra tasse aeroportuali. Ovviamente nessun assistenza da Alitalia."

Plussat: "Nothing about check-in and boarding."
Miinukset: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Miinukset: "SHOULD HAVE BEEN WARNED THAT THE IMMIGRATION TOOK LONGER THAN EXPECTED BECAUSE OF THE QUEUE."

Miinukset: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Miinukset: "Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!"

Plussat: "In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly."
Miinukset: "We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess."

Plussat: "Short flight crew was very friendly. Not many passengers so crew let us move around"

Miinukset: "food"

Miinukset: "Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low"

Plussat: "I didn't"
Miinukset: "The flight was only supposed to take two hours but instead they sat around for another hour and a half or so and then there was so little leg room that my knees even if I was all the way against the back wall showed into the seat in front of me so bad that I had to stick them out in the aisle and said crooked and then my seat would not latch"

Plussat: "Flight was fine"
Miinukset: "They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!"

Miinukset: "The flight was operated by Alitalia, so my bad review is about it: 1- they made us pay 75 euro for 4 extra kg on the luggage; 2- once on board we had to wait 45 minutes before leaving the airport; 3- there was no entertainment on the plane which looked like a very old plane; 4- they served us a tasteless sandwich and muffin(MEA flight serves a full meal) 5- the choice of drinks was poor: water, Coca cola, tea or coffee, no juices or alcohol; 6- we asked for water 3 times and the flight attendant never came back; Being an expensive flight I was expecting something more than a low coast flight company. VERY DISAPPOINTED."

Miinukset: "HORRIBLE seats. So unbelievably uncomfortable"

Miinukset: "They could offer some coffee."

Plussat: "Crew was nice and seat comfy"
Miinukset: "They should upgrade their intartainment system"

Miinukset: "90 minute delay on a 110 minute flight!"

Miinukset: "Missed a day of work"

Miinukset: "No room and very uncomfortable"

Miinukset: "f"

Miinukset: "Alitalia is a Bullshit company, we were late to our connection because of the air line, they told us the next flight is waiting for us, but they didn't... We got tickets to the next flight with no compensation and they lost our snowboard case."

Miinukset: "Delay with departure. Very poor crew attitude"

Miinukset: "There was some issue with checking in, there was a massive line and over an hour wait just for less than an hour flight.. there was zero communications as to what was happening and there were no staff attending priority queues"

Miinukset: "My wife and I were slightly late to our return flight to Boston. When we arrived we were told that we would not be able to board because of our need to check a bag. We have the same bag that we have flown all over the world without the need for checking. Seems like it would be wise to indicate that Alitalia does not follow industry standard for checked bags when purchasing ticket. We were forced to purchase entirely new tickets for our flight back home, this is an unacceptable business practice. The up charge on the late purchased ticket was outrageous and we were sat next to the toilets which was disgusting!! I would appreciate a phone call from a representative of Kayak or Alitalia to discuss. Thanks Jeffrey Baker 207 739 9487"

Plussat: "Landing in Rome. Hotel after missing connection flight."
Miinukset: "Delay of 2 HOURES cosed missing a connection flight to Tel Aviv. Next flighr to Tel aviv 36 houres later !!!"

Miinukset: "No in-flight entertainment (not even radio). Seat headrests not adjustable, so bad luck if you are tall. Food was the smallest pastry I think I've ever seen. Tray table was dirty when I folded it down."

Miinukset: "worst food"