Halvat lennot Skotlanti

Plussat: Yes

Miinukset: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Plussat: food good

Miinukset: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Miinukset: Only serving beef as meal in economy was not great. A choice would be better.

Plussat: Uncomfortable seats.

Miinukset: Seats, and helping passengers when they have delays

Plussat: The most amazing service, good food and great steward

Plussat: Nothing

Miinukset: Everything.

Plussat: Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Miinukset: Controll the quantity of packages per person

Miinukset: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Plussat: Decent price for economy comfort seat, 4A.

Miinukset: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Plussat: Excellent crew, good food & movie selection.

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plussat: Cops is always a good reason to flight

Miinukset: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Miinukset: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Plussat: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Plussat: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Miinukset: For me this part is not applicable

Miinukset: A great flight!!

Plussat: No idea why BA charge for food and drink - budget airline trait

Miinukset: Rude staff

Plussat: Crew was great and movie selection was good. And the food was also good

Miinukset: It was all good!

Miinukset: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Miinukset: Boarding was crazy. Could not everyone in the gate area.

Miinukset: All of the less than good, obvious!

Plussat: Food was great, enjoyed watching videos, staff very profession and friendly.

Miinukset: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Plussat: The crew was really good

Plussat: On time

Miinukset: Free bags under Corbin

Plussat: The movies in the flight

Miinukset: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Miinukset: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Plussat: Nothing

Miinukset: Everything.

Plussat: The planes were well maintained. Good entertain emend choices. Food was decent too

Miinukset: Entertainment was mediocre food was poor and boarding process.can be better and faster.

Plussat: Comfortable and Clean

Plussat: Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Miinukset: Controll the quantity of packages per person

Plussat: Wine. Good movies

Miinukset: USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible

Plussat: Everything was fine!

Miinukset: Everything was fine!

Plussat: Crew was excellent

Miinukset: Nothing really. LH first class cabin is one of the best!

Plussat: To reach the goal.

Miinukset: Food. Time.

Miinukset: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Plussat: food good

Miinukset: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Plussat: Great service. Very comfortable seat

Plussat: The was knowledgeable, but customer acumen sucks.

Miinukset: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.

Miinukset: at least offered free water.

Miinukset: Only serving beef as meal in economy was not great. A choice would be better.

Plussat: Left and arrived on time. Crew very efficient. Smooth flight.

Miinukset: Everything was great!

Miinukset: my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.

Plussat: Great service. Very comfortable seat

Miinukset: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Plussat: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Miinukset: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Plussat: Got to the destination

Miinukset: Everything

Miinukset: Flight delayed

Plussat: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time

Plussat: Nice crew short flight.

Miinukset: Not much flight was too short to say

Plussat: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Miinukset: I flew economy and all was good and appropriate to the level.

Plussat: Confort and kindness

Miinukset: It was too cold

Plussat: The crew was informative

Miinukset: Inflight sandwiches

Miinukset: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Plussat: Crew was very friendly and helpful. Entertainment had plenty of choices.

Miinukset: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Plussat: the diverse amount of films

Miinukset: the food could have been better.

Plussat: Crew was amazing, flight was on time, and entertainment was available.

Miinukset:

Miinukset: at least offered free water.

Plussat: The planes were well maintained. Good entertain emend choices. Food was decent too

Miinukset: Perfect flight

Plussat: Everything was fine!

Miinukset: Everything was fine!

Miinukset: The entertainment

Plussat: Fast boarding

Miinukset: Slow in refuelling, got us delayed for 40-

Plussat: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Plussat: Muslim food

Miinukset: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.