Halvat lennot Maui

Plussat: "Perfect"
Miinukset: "Nothing. Flight was amazing"

Plussat: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Miinukset: "Nothing"

Plussat: "Staff were professional and polite."
Miinukset: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Plussat: "The crew was informative"
Miinukset: "Inflight sandwiches"

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Miinukset: "Flight got cancelled"

Plussat: "The aircraft"
Miinukset: "No overbooking next time!"

Miinukset: "I congratulate the KLM crew!"

Miinukset: "Flight got delayed 30 minutes"

Plussat: "Friendly crew"
Miinukset: "Can’t think of anything"

Plussat: "Awful"
Miinukset: "Everything"

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Plussat: "yes"
Miinukset: "not really"

Miinukset: "Need more leg room!!! Larger meals needed."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Miinukset: "tough to sit on a plane for 9.5 hours"

Plussat: "Crew was in a festive mood, the meal was unexpectedly delicious"
Miinukset: "Seats ok, but could be more comfy"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Landing"
Miinukset: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Plussat: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Miinukset: "Boarding was chaotic and congested with not much information or order."

Plussat: "Snooth and efficiënt with a KLM service"
Miinukset: "No entertainment"

Plussat: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Miinukset: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Miinukset: "Flight departed 35 minutes late"

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plussat: "Left ontime and service was excellent."

Plussat: "Overall everything was ok."
Miinukset: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Plussat: "I got some rest"
Miinukset: "unable to charge my phone or watch movies"

Plussat: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Miinukset: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Plussat: "Nothing"

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Miinukset: "Bit cramped for space"

Plussat: "Very friendly staff"

Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The cabin crew were pretty good. That's about all that was good."
Miinukset: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plussat: "The flight was great."

Plussat: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Miinukset: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "magazines very dog eared and some badly torn"

Plussat: "They were awesome."

Miinukset: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Miinukset: "seats on Jet air flight are very uncomfortable"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "Service of the staff was great"
Miinukset: "Turbulence, with all our technology we still cannot avoid this?"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Seats were comfortable"
Miinukset: "No beverages! I should be able to purchase a can of beer! I am willing to pay the outrageous cost of $8 for one can and still not able to do that! Ridiculous and I believe they are using the virus excuse to save money !"

Plussat: "A very pleasant experience, nice crew."

Miinukset: "Just doesn’t compare to the new 787’s"

Miinukset: "Everything was good except the delay of the fight itself and then the baggage we received almost an hour later with priority tags."

Plussat: "Comfy seat, nice crew"

Miinukset: "All good"

Plussat: "I was comped an upgrade to first class for the 25 minute flight. That’s something."
Miinukset: "A flight that was already 39 minutes late to board, was another 50 minutes late to take off. You really do get what you pay for."

Miinukset: "Never made it. Stranded at LAX."

Plussat: "Crew on board was nice."
Miinukset: "Boarding was very unorganized. I thought families traveling with kids would get priority boarding before main cabin."

Miinukset: "The wifi was out so I was unable to do what I needed to do and I was unable to stream music"

Miinukset: "Crew very good"

Plussat: "The kind staff made the flight more bearable."
Miinukset: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."

Plussat: "Loved being able to watch new release movies and many different tv showed plus being able to listen to music thought the flight."
Miinukset: "Didn't like sitting in the emergency exit row next to the bathroom. Everyone uses it to stretch their legs and they end up standing on top of you most of the flight."

Plussat: "They were rude and disrespectful."
Miinukset: "They were rude and disrespectful."

Miinukset: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Miinukset: "The flight was two hours late leaving Chicago due to maintenance issues. Because of this we missed our scheduled train therefore I had to purchase more tickets."

Plussat: "Nothing"
Miinukset: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."

Plussat: "The plane was comfortable, and the stewardesses were friendly. The plane was not full, so it was easy to get board and deboard, the toilets were clean with no lines, and the entertainment was top notch."

Plussat: "You get what you pay for. I don’t recall the fair but this was a bargain and we were safe."
Miinukset: "Not enough water served. More snacks please"

Miinukset: "After flying 24 hours one of four bags got put on a later flight. The line at baggage service was so long that by the time I waited for the bag it arrived on another flight 2 hours of wait! Unbelievable! Disappointing. And by the way if a passenger is assigned to a seat that doesn’t recline it should be heavily discounted. Heavily as in half price of a normal seat. It really is sad that airline industry is not more service focused and more efficient."

Plussat: "The flight was lovely from beginning to end. There were no issues."
Miinukset: "The flight was delayed and the information was not displayed on the FIDS until the aircraft arrived at the gate"

Plussat: "Ummmm the only thing I like is we landed in Maui safely. Pilots and crew seems friendly."
Miinukset: "We almost this flight because the connection flight can't find an open gate to park the plane. Inside the air plane kids got hungry, we were ready to order $$$ meals and they said they didn't have it anymore. Seriously?! 6+ hours flight and no meal. Then I asked for 3 pretzel and they gave it to another passenger, so they only have 1 left supposedly!!! Come on!!"

Plussat: "Decent amount of bathrooms"
Miinukset: "I was shocked that we weren't provided better and more food for an expensive and lengthy flight. Also there were no head rest tv's. They plane seemed very old"

Plussat: "First Class seating was of course better than economy."
Miinukset: "Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s)."

Plussat: "Food service was good."

Plussat: "Seats were comefortable"
Miinukset: "Didn’t serve proper meals. Sorry, a hot pocket is not dinner. Crew as ambivalent."

Plussat: "Timely and comfortable flight"

Plussat: "Comfortable seats, free private entertainment, very nice to be able to charge my devices. Our pilots were great."
Miinukset: "Still don't like that you have to pay for meals or snacks. I received two meals on my connecting South American flight. Stewards still not all that pleasant."

Plussat: "Got to watch movies"
Miinukset: "Couldn't eat the meal both had dairy no other choice"

Miinukset: "The crew was abrupt, harsh, spoke down to the passengers, sighed, rolled their eyes, etc. It's their job to serve drinks, and attend to passenger requests and needs. They made it seem like they were being put upon to get a glass of hot water or coffee. If someone asked what type of juice they had, they rolled their eyes and answered rudely. No one smiled and seemed friendly"

Plussat: "thay we didn't crash"
Miinukset: "1. To didn't work 2. Give us pillows"

Plussat: "Knowing in advance not to expect a great flight helped. Paying in advance for aisle seat closer to front. First movie that played over large sceeen was of interest. I especially liked that it was a direct flight to my final destination."
Miinukset: "Food was terrible for someone lactose intolerant. Flight attendent accidentally splashed used coffee on me but didn't seem overly concerned that my pants got stained. Shared screen entertainment."

Plussat: "Got to La Guardia almost 26 minutes early but then waited FORTY minutes for the gate!"
Miinukset: "AA needs better coordination with the horrible La Guardia airport"

Plussat: "Great crew and amount of food. Loved the ice cream and little pizza snack - extremely good!"
Miinukset: "Flight really delayed which didn't make a whole lot of sense since it was the first flight that day"

Plussat: "Flight was delayed but that worked out well for me because my earlier flight was delayed"
Miinukset: "I've been on a lot of flights but for some reason the seats in this aircraft felt really close, uncomfortably close"

Plussat: "New aircraft, very comfortable"
Miinukset: "The Flight Attendants were HORRIBLE. They were rude and dismissive to all passengers, One in particular (Suzette) actually made a passenger sitting next to me cry. I was embarrassed to be an American. It was a nightmare of a flight because of the flight attendants."

Plussat: "Very quick connection"

Miinukset: "I like milk. Also space out drink service and offer tea and coffee periodically."

Miinukset: "Couldn't check in on line. Flight was delayed. Boarding was hectic and disorganized. Everybody ran for the gate. Crew was prompt and not friendly. Upon arriving they announced that they did not have the Hawai'i agricultural forms, so we would have to wait until the "agent" cam on the plane with the forms, fill out the forms, and then disembark. The crew was not organized, so it took about 10-15 minutes to get off after we arrived in the gate (late) because they could not get people sit down and fill out the forms. Chaotic. I plan NOT to fly American again. Ever."

Plussat: "The flight was right on time. Also, in first class it seemed to me we had more legroom than on similar Delta flights."

Plussat: "We flew safely!"
Miinukset: "The flight was delay. Then, my partner & I were given assigned seats separately until I requested seats together and we were given the last one at the back where you cannot recline the seat. It was very uncomfortable!"

Plussat: "Good space on first."
Miinukset: "The boarding process is not organized, even if you're flying first you have to "elbow" your way in. The headphones or the connection are wrong the noise coming of it is terrible, couldn't watch a single movie. Unusable. Tried moving it around and changing for another unsuccessfully."

Plussat: "Timeliness of the flight and the crew were excellent."
Miinukset: "Uncomfortable seats and couldn't find streaming entertainment options that were mentioned."

Plussat: "The flight attendants and food were excellent."
Miinukset: "The volume for my seat's media was not working."

Miinukset: "They lost 1 of 4 bags."

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "Left on time arrived on time"
Miinukset: "Air conditioning didn't work on Charlotte to ft wayne leg."

Miinukset: "Checkin was a nightmare! Not clearly marked and very confusing at LAX."