Crew was good- helpful and. Ice. It was smooth all. Even when asking for people to check bags or place under the seats… the nice way to do it.
Fast, good loads in and out, totally worth of price.
The flight was punctual, friendly crew members.
Plussat: "The crew at the airport were clued up and took action when they knew the flight was going to be delayed. They ensured everyone was checked in for the flight and boardring passes checked before gathering everyone in the correct groups so we could board quickly. Pilot got us there ahead of schedule!"
Miinukset: "Was late! 30 minutes!"
Miinukset: "Never made the flight due to the previous flight being very late Eventhou that Norwegian sir that I will never use again lied about delay time , they said 50 min and ended up being 3 hours"
Miinukset: "Check in"
Miinukset: "Parading people outside in the cold before they were even allowing people on the plane. Half the plane probably got a cold."
Plussat: "Good friendly crews"
Miinukset: "Late departure 2 hours!"
Plussat: "Crew was friendly."
Miinukset: "Delayed two hours, cramped seating, nickel and diming on anything possible ."
Miinukset: "Waiting time, unfriendly crew, pilot out of the cabin chatting with the door wide open."
Miinukset: "got sick and was not able to make flight but was refused a refund."
Miinukset: "Unnecessary charges,Dodgy website,Very bad reputation and seems you don’t give a toss.Your chat service does not work you spoil people ‘s joy when they use your service .It is just horrible"
Miinukset: "Received emails about baggage, the policy stated that any cabin baggage beyond 1 would be checked for FREE in the hold. My wife and I both arrived with a small carry-on bag and a backpack. Upon arrival to Lisbon the attendant told us we needed to pay40euro each for the extra bag because it was slightly bigger than the bag “tester” box. (It fit sideways but not long ways). We showed the email about the free checked bag and she said because it was too big we had to pay 40 euro each. After a while we agreed. She then told us just to go to the gate, it would be ok. At the gate we had the same conversation with a different attendendent, this time it was 50 euro a piece! She said there was nothing she could do and just like that we are out 100 Euro. Do not fly with these Crooks!"
Plussat: "Very little"
Miinukset: "I tried to check in on line but their website had major issues. When I arrived at the airport, Ryanair hit me with a 40 Euro surcharge for not checking in on line. Worst airline I have ever experienced in my 40 years of airline travel."
Miinukset: "I didn’t know that I had to pay and extra £15 just to get a seat! I thought I already paid enough for my ticket ."
Miinukset: "Plane arrived late, took off 1.5hrs after plan and arrived late in Dublin There was no tea, beer or wine. Most of the food was not available"
Plussat: "Early take off and excellent all round"
Plussat: "You can load and unload from the plane on both ends."
Miinukset: "They do not offer a complimentary drink and small snack for any flights, short or long. Anything other than a seat comes with a price tag."
Miinukset: "Slowly boarding, gate is cold, no seats, plane was in late 1,5 hour."
Plussat: "Everyone got to board at the same time instead of sections."
Miinukset: "it was pouring and we had to go outside to board. No towels to dry off."
Miinukset: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Plussat: "Ryanair prices are good. You do have to keep in mind to pack light as they do charge for any bag that cannot be brought onto the plane."
Miinukset: "Would like to have one bag checked for free."
Plussat: "I think the crew were ok. But I didn't need them for anything. I guess I'm happy they were not rude or miserable themselves. They seemed upbeat which was the only positive thing about this whole trip. Plus I think the pilot stepped on it, cause I think travel time was less than what was planned (I might be missing taxiing time though, so not sure)."
Miinukset: "Well, I can't say I wasn't entirely expecting this. There was over an hour and half delay. Nothing announced. We were in the dark. The plane didn't arrive on time, nothing announced. Boarding was delayed, nothing announced. When boarding was complete, there was an indefinite delay that was only announced quite a bit later. Anyway, the whole experience, including naming Charleroi airport as "South Brussels" is not something I intend to repeat."
Plussat: "Speedy boarding."
Miinukset: "Stansted security a pain. Seat uncomfortable."
Miinukset: "Crew was inconsistent. One allowed bigger cabin luggage and some are overly strict. Our luggage was within their requirement but required us to pay, 120 euros for 2 small cabin luggage. Get extra extra small cabin luggage if you decide to fly with RyanAir. They are unfair and rude!"
Plussat: "Smooth ride"
Miinukset: "Ryanair charges low prices to get you locked into their flight, then if you do not follow their rules exactly then they try to charge you money left and right: 1) Not checking in online 2) Not printing your boarding pass 3) Having too heavy of bags 4) Carry on in not the smallest possible carry on size 5) Any extras during the flight including water"
Miinukset: "At check in there was little information posted. The check in folks made my in-laws check two bags that, while technically a bit larger than the frame, were clearly small enough for the overhead-- many other passengers cleared check in with bags of equal or greater size."
Plussat: "The head of the stewardesses, she was acting as we were on British Airways first class"
Miinukset: "Boarding was better than on our onward journey"
Miinukset: "Hidden baggage fees and fees if you don't print out your boarding pass. Fewer Ryanair staff working the desk meant that the check-in line was monstrous. They don't automate, so they had to walk us down the hall to another office to check whether we had paid in advance for our baggage."
Plussat: "Boarding was ok but was not organised very well at the gate Crew were friendly"
Miinukset: "Flight was late leaving Seats seemed cramped"
Miinukset: "Excessive delay; no explanation; no apologies; bad customer service; loud airplane; non-curteous crew."
Miinukset: "Website is very hard to navigate and impossible to get a hold of anyone for assistance"
Plussat: "Crew hawks goods majority of time. Mostly perfume which is worn as well as sold. It.makes me sick in a confined space."
Plussat: "The flight was on time and I got a good seat despite not upgrading."
Miinukset: "Some passengers were noisy, but luckily I had earplugs."
Miinukset: "over an hour late with poor communication. charged 3€ for a small bottle of water. ridiculous."
Miinukset: "They send email about check in but if you did not get it for various reasons while traveling (lack of wi-fi access) the day of the flight even though I was there 21/2 hours before I could not get my boarding pass from the agent I was told that I had 15 minutes to check in thru the Internet because I could check in only thru the airport automatic check in system as a result I missed the deadline ( only one station was functioning) and I had to pay 55 additional euros to board the flight another ways "legal highway robbery". Traveler be aware of this airline cheap tickets but they get you in other ways...."
Plussat: "Flight on time, friendly crew"
Miinukset: "Had to wait standing in queue for 1 hour beford boarding"
Plussat: "The planes are getting older apparently. This plane was very noisy."
Plussat: "Food when it finally arrived 30 minutes before we landed"
Miinukset: "Delays on boarding which led to a rescheduled takeoff which was 2 hours late."
Plussat: "on time and cheap, perfect!!"
Plussat: "boarding was on time and no delays on the tarmac"
Plussat: "The price"
Miinukset: "The flight was delayed, crowded in the waiting room"
Miinukset: "I wish there were more flexibility in choosing seats at the airport from any unclaimed ones, rather than having them randomly assigned weeks before the flight."
Miinukset: "We had priority and the forgot to give us seat assignments. We missss our flight despite being there 2 hours early due to security (not Ryanairs fault). But it took us 3 hours to be reticle ted because they use a subcontracted staff who was closed. We were told to get our baggage and recheck, after waiting 50 minutes were told that our bags made our original flight-even thought that is against FAA regulations. Went back to ticketing and the Sipervisor told us that our bags did not make the flight and to go back to get them. Another 45 minutes and we were again told that they made the first flight. Happily they actually were at our destination when we arrived. Never again. And we paid more in change fees Han the ticket cost"