Halvat lennot Montenegro

Plussat: Very comfortable overall

Miinukset: Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care.

Miinukset: nothing Everything was good

Plussat: As always, Turkish Airlines takes care of their customers with the best service.

Miinukset: Seats could have been a little better.

Miinukset: Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese.

Plussat: Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer.

Miinukset: I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem.

Plussat: Nothing

Miinukset: The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs.

Plussat: Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though.

Miinukset: The selection of movies . Very poor . What entertainment?

Plussat: We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia.

Miinukset: Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund

Plussat: The Turkish crew is very attentive and nice.

Miinukset: Turkish airlines is perennially late. I’ve either missed my connection or had to run to my gate every single time I’ve flown internationally with them. This seems to be pretty well known among the travelers that use them often.

Plussat: crew

Miinukset: delayed flight management

Plussat: The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice

Miinukset: We were late, no TV screens, bad food and I can go on and on

Plussat: Always great crew.

Miinukset: I didn't have any cimplaints.

Miinukset: Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again.

Plussat: Food is amazing.

Miinukset: Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese.

Miinukset: nothing Everything was good

Miinukset: on time, but bad connection experience

Plussat: As always, Turkish Airlines takes care of their customers with the best service.

Miinukset: Seats could have been a little better.

Plussat: Yes. Very cooperative crew

Miinukset: Aircraft is worn out (Seats, interior, etc.). Could use some maintenance