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Plussat: "Food was amazing"

Miinukset: "The boarding process can be better handled.. it's sort of a mess"

Plussat: "Service was great."
Miinukset: "Couldn’t download the entertainment app."

Plussat: "Everything was perfect"

Plussat: "everybody was very friendly and professional, from the minute we checked in to the minute we arrived to Athens"
Miinukset: "Nothing, the experience was great."

Plussat: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"

Plussat: "On time"
Miinukset: "When I booked the tickets , anywhere it was writen that it will cost a lot for the luggages. I payed 53 euros each ticket and 40 euros for each luggage for a flight of 1 hour! It is the very first time that I pay this price! I am not happy! Kayak should advise clearly the clients for these conditions!!! And they accept no visa or bank card. All in cash!!!"

Plussat: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."

Miinukset: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"

Plussat: "Good planes. Kosher food was awful. No entertainment."

Plussat: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Miinukset: "I went in the end of March still a little cold."

Miinukset: "I lose my bag"

Plussat: "A great airline. They provide service and are on time. Nice staff in airport and plane."

Miinukset: "The airport. The beauracracy- given the limited transfer time."

Plussat: "Clean plane, good snacks and coffee, etc., smooth flight."
Miinukset: "Check in at Budapest was chaotic and disorganized; when we arrived at the check in desk after waiting twenty minutes we were told we couldn't check in there, but had to check in at a kiosk and return."

Plussat: "Crew was kind and professional Flight was overall comforable"
Miinukset: "On my return flight to Athens from London, I was told that my hand luggage was too large and needed to be checked. I had to pay an extra 55 pounds (75 USD) to check the bag. On my Aegean flight to London a few days before, I was able to check the bag for free. I do not understand why I was charged for the bag on the way back but not on the way over. $75 is half what I paid for the flight itself - seems way too much just to check a small bag. I will keep this in mind when considering flying with Aegean in the future."

Plussat: "Flight was on time. Crew were good. Flight deck announcements were appreciated."
Miinukset: "Getting on a bus to the aircraft is challenging with 3 young children and carry on. We couldn’t get a seat. Could not eat the croissant as I’m allergic to chocolate. I’d had no breakfast and that was the only option."

Plussat: "Evrything was good"
Miinukset: "No entertainment on that flightes"

Plussat: "I enjoyed it, having a window seat in front of the plane. Time (also) flyes fast when you have a good time looking forward to your holiday in 'paradise' on Crete Island. The vieos from Crete were excellent."
Miinukset: "There was a 20- minute- delay due to arriving a bit later than expected from Athens. I never get bored at an airport, though."

Plussat: "They give you a hot meal, even on a short flight."
Miinukset: "Their dimensions for carry on luggage are smaller than the industry norm. As such, bags that most any other airline would consider carry on, must be checked for 40 Euros on Aegean."

Miinukset: "Couldn't easily buy checked baggage beforehand so had to pay at the check in counter. The self check in kiosks did not work at CDG airport."

Plussat: "Was good space."
Miinukset: "Not informed of any delays on screen or anywhere but somehow Kayak knew before I arrived at airport."

Miinukset: "Cold on the plane"

Miinukset: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."

Miinukset: "A big delay."

Plussat: "Flight attendants were really nice and friendly"

Plussat: "the service food and punctuality"

Plussat: "The pleasant manner of the cabin crew and the offering of small candies before the flight departed. A small but nice gesture."

Plussat: "The cabin crew was friendly and attentive."
Miinukset: "The space between seats was awful. As a taller person, it made for a very uncomfortable flight. And on top of it, these tickets were quite expensive! I'd love for an airline to prioritize comfort without making that an upgrade. I'll think twice, probably three times before using Aegean again."

Plussat: "Staff was great, fast easy check in, food was nice and everything was on time."

Miinukset: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."

Miinukset: "Apparently when booking a ticket with Aegan one check bag is not included unless indicated at the time of purchase. This was a surprise to me since during the purchase process this was not highlighted. Additionally the boarding process was VERY unorganized . No clear lines people just rushed to board even though specific numbers were annouced."

Plussat: "Quick smooth and efficient with two exits at landing."
Miinukset: "I hated that I and 10 ither passengers were told to RUN! i had left London, so my attite was heavy, and here i am running through the airport. It was exhausting. Why should we have to run when the intial connection was 45 mins. Because one plane with the SAME airline is running late and gives us 6 minute's to get to the gate, that should not be any fault of the passengers. Radio the other flight and have them hold. I got an email that the gate changed TWICE. the airline employee did not get that memo at all. So we were raced to the wrong gate even AFTER, I mentioned the gate change. A real frustrating experience all together."

Plussat: "Clean airlines, very efficient. Staff was nice."

Plussat: "cleen quiet and beutifull crew"

Plussat: "Friendly staff, movies on the plane"
Miinukset: "The checkin area at the airport is poorly staffed and disorganized which resulted in a feeling of crowded confusion and stress. A greeter for agean airlines directly at the entrance would significantly improve this, as would more check in kiosks (two and only one worked) and a more linear system (you have to go backward to check your bag before going forward)."

Plussat: "The spinach pie and greek yogurt with honey breakfast was the BEST airplane food I've ever had! Also, I was seated in the exit row and there was a good 10 feet in front of me before the next row of seats. I didn't know what to do with all that space. Great experience"

Plussat: "Flight attendants were really nice, seats on a plane were comfortable and the views from the plane were amazing"

Plussat: "Border and de boarding front and back of the plane"

Plussat: "The overweight woman who checked me in was aweful. As soon as I told her I was helping refugees in Greece, her attitude completely changed towards me. She was on my case until I boarded the plane. I will never again fly with Aegean!"
Miinukset: "Terrible EXPERIENCE! Aweful."

Plussat: "Was functional, did the job"
Miinukset: "More organization"

Plussat: "Very friendly. Comfortable seats."

Miinukset: "connection Athun to Ionnina was late , we lost the connection flghit nobady really helped us They sent us to wait to the flight next day After a lot of talking and shouting !!! they let us fly to Thesaloniki , so we lost a day driving to Ionnina at the return ther was a missunderatandig regarding the availibility at the flight"

Plussat: "The flight crew were very friendly and gorgeous!! And short flights!!"
Miinukset: "The boarding process was a little unorganized."

Miinukset: "I was shocked to find that we had to pay 60 euros a bag at check in. This was almost as much as the ticket and higher than any baggage fees we have paid on other airlines for much longer flights. it is a terrible way to finance an airline and be assured that we will not fly Aegean if there is any possible way to avoid it."

Plussat: "The same wonderful Greek hospitality you're love on a plane. Smooth passage through security, smooth boarding process, and alight atmosphere on board. American airlines should take notes."

Miinukset: "The staff at the check in counter really hassled us about our bags and made a big deal about the airport in Catania, Italy (we had just flown from there with Aegean) and the differences in what they had told us and what we were being told now."

Plussat: "Super friendly flight attendants."
Miinukset: "The hardest landing I have ever experienced. A little scary!!!"

Plussat: "The staff was nice. We got there alive."
Miinukset: "The flight was so cramped, my husband actually scraped his knees on the chair in front of him. Like, a legitimate abrasion on his knee. We weren't seated together, but the people in the plane weren't wearing deodorant or any kind of smell prevention, so the plane was ripe as heck. There was no rhyme or reason to the way the attendants served us - they'd skip people, then come back 20 minutes later to finally serve the skipped person a drink. There was absolutely zero entertainment on the plane, and the food was bad. The airline staff at the airport before departure was even worse! Kayak didn't allow me to buy a bag allowance when I bought the tickets. And there was NO advance warning that there was a weight limit for carry on bags (8kg by the way). So, we got to the airport and had to pay over £100 to check all of our bags. I didn't bring a laptop case, because my bag was usually a carry on, so lo and behold, I got there and yay! My laptop is broken and won't turn on. The flight was incredibly turbulent and my life flashed before my eyes a couple of times. We also had to go to 3 different ticketing Windows and bag drops just to get my ticket and check our bags. You would've thought they were building a rocket ship with the amount of effort that went into the whole ordeal. As I mentioned before, we weren't seated together, and nobody told us this or mentioned it when we got our tickets. Just ridiculous!!"