Halvat lennot Victoria

Plussat: "All great experience!!!"

Plussat: "Absolutely professional!"
Miinukset: "Nothing all perfect"

Plussat: "Nothing to like on that flight."
Miinukset: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "The food and entertainment"

Plussat: "Easy and efficient boarding process, great Tv episodes selection"
Miinukset: "Staff was slow to remove plates after eating"

Plussat: "Crew was superbly amazing which made flight enjoyable."
Miinukset: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"

Plussat: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"

Plussat: "The airplane trip was ok"
Miinukset: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."

Plussat: "The crew was amazing and welcoming and warm."
Miinukset: "The toilets was not clean and the boarding delayed without any explanation"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Plussat: "I got a very good seat."
Miinukset: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Plussat: "Nothing"
Miinukset: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"

Plussat: "Awesome leg room in economy. Helpful staff."
Miinukset: "Main courses weren’t all the great."

Plussat: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Miinukset: "There was nothing I didn't like about this flight"

Plussat: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Miinukset: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."

Plussat: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Miinukset: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."

Plussat: "Great"

Miinukset: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Miinukset: "There was a person name Manzoor at Lahore airport working with Qatar Airways ticketing he was asking me to pay him $50 to help me get boarding pass. i will also contact Qatar Airways about this incident if this issue is not going to forward to the airline please let me know."

Plussat: "Food was excellent. Service was excellent."
Miinukset: "Entertainment was limited."

Plussat: "Had always liked the airline and on board crew members"
Miinukset: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."

Miinukset: "Too many security screenings including the airline’s itself.!!!"

Plussat: "The service on board is excellent"
Miinukset: "Nothing"

Plussat: "Crew was courteous, plane was clean."
Miinukset: "Food quality was mediocre. Very limited legroom."

Miinukset: "Food was awful and two out of four family members have been sick. One on each flight"

Plussat: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Miinukset: "The alcoholic drinks on the craft had to be banned for sack of God"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Miinukset: "Delayed for 4.5 hours. Extremely bad customer service"

Plussat: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Miinukset: "Not one of their newest planes."

Plussat: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Miinukset: "No leg room, can't stretch your legs properly so my bad knee was in pain"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Boarding and ticket counter crew were good."
Miinukset: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."

Plussat: "Nice crews"
Miinukset: "No headsets to hear movies"

Plussat: "-Cleanliness -on time arrival"
Miinukset: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Plussat: "The stewards were very attractive, the entertainment was plenty of movie choices."
Miinukset: "The food was terrible, the seats were extremely uncomfortiable."

Plussat: "The crew were all lovely + meals were excellent."

Plussat: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Miinukset: "Food"

Plussat: "Crew had amazing customer service with a badly serviced plane"
Miinukset: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."

Miinukset: "I had cancelled my flight with qatar airways due to the current political problems. My ticket was booked through the agent airfare.com. They have handled the issue terribly. To start with. They said that they have to charge me a $615 penalty on top of the $750 i had payed for the ticket for cancellation. They mentioned that ill be refunded my $750 from qatar as they got a waiver for me. I received $250 from qatar airways and nothing yet. Airfare's customer service staff is highly uncooperative and v rude"

Miinukset: "The food could be better."

Plussat: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Miinukset: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"

Plussat: "Newer aircraft, good crew"
Miinukset: "Food was average. Poor movie selection"

Plussat: "F"
Miinukset: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"

Miinukset: "The delay from Bahrain to Doha. We delayed around 30 min. On the plane before take off."

Plussat: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Miinukset: "I like every things"

Plussat: "The crew in this sector is ALWAYS rude, and the food is substandard."
Miinukset: "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"

Plussat: "The crew was okay And the seats good it’s little wide In general was okay"
Miinukset: "The food not so good I like service on the plane was good"

Plussat: "The options for drinks for this 13hr flight were great. The food was sufficient. The ride was smooth as usual."
Miinukset: "I know the crew gets tired too, but the whole crew shouldn't be tired and disappear all at once."

Plussat: "Everything except food"
Miinukset: "Food"

Plussat: "Crew were excellent"
Miinukset: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Plussat: "Not really there service are not like before"

Plussat: "Excellent!!!"

Plussat: "On time, chose the raw meal which was excellent."
Miinukset: "Nothing!"

Plussat: "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
Miinukset: "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"

Plussat: "Easy check in and comfortable flight. The crew are very helpful."
Miinukset: "Couldn't get my preferred isle seat or sit with my wife who was in a different row."

Plussat: "Emirates handling of the crisis was good.they delivered snacks at the boarding gate. Considerate ground staff kept us informed and profusely apologetic."
Miinukset: "The delay"

Plussat: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Plussat: "Lots of entertainment options with current movies."
Miinukset: "Limited leg and elbow room. Food too carb heavy."

Plussat: "Leg room is always great!! Also the staff a brilliant!!"

Plussat: "Quality airline -new and clean plane with good seats and AV set up"
Miinukset: "length of flight...."

Plussat: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Miinukset: "The delay to get on the flight, hard with a toddler."

Plussat: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Plussat: "Good selection of movies. Nice staff- some of which were able to handle difficult customers better than others."
Miinukset: "Both flights to Athens and returning to New York were very delayed. As a result, passengers were annoyed and staff members looked obviously stressed as well. On the whole my impression is that this airline keeps up appearances very well but is in fact somewhat disorganized."

Plussat: "Level of entertainment"
Miinukset: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"

Plussat: "In every way this was an excellent flight."

Plussat: "Nice ontime flight."

Plussat: "Food is good"
Miinukset: "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"

Plussat: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Miinukset: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Plussat: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."

Miinukset: "Dubai to blre flight was better than IAD to Dubai as there was a chewing gum stuck over the window's edge next to my seat."

Plussat: "The food and service. Toilets are clean"
Miinukset: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

Plussat: "everything"
Miinukset: "same food options"

Plussat: "None was satisfying"
Miinukset: "Every thing was bad"

Miinukset: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."

Miinukset: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."

Plussat: "Great hospitality from the crew and quality plane facilities."

Plussat: "Great service all round and lovely staff on board! A delight to fly."

Plussat: "This was a short flight, but still they served coffee, tea, and food. Amazing."
Miinukset: "Not much to say. All was fine on such a short leg of the trip"

Plussat: "Everything else was good besides the below content."
Miinukset: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."

Plussat: "Not many passengers got to spread out"

Plussat: "Very courteous flight attendants. I liked the fact that they came from several countries and looked like a strong, united team. I also enjoyed the great selection of movies, music, news, and TV shows. The space between the chairs is more generous than other airlines I used in the past."
Miinukset: "They can try harder to improve the food."

Plussat: "Upgraded to Business Class. On a A380 its really significant."
Miinukset: "The crew was abit too talkative during non-service."

Plussat: "Ok"
Miinukset: "Nothing"

Plussat: "Loved the space and comfort and friendly crew"
Miinukset: "I travel overseas 1 to 2 times per annum. I've always chosen flights based on economical costs only, and most times disappointed by the level of service, quality and overall feel. This time recently, I chose Emirates airline and was impressed by their overall offering. I'm now converted and will fly Emirates ALWAYS!!"

Miinukset: "Food and Hospitality is really good"

Plussat: "The spacious seats and the in-flight service"

Plussat: "The extra seating space - made the long journey A bit more bearable and relaxing."
Miinukset: "Nothing"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Crew very professional. Fare for flight very reasonable."
Miinukset: "Had 90 minutes fr connection, 30 min delay so 1 hr left. Had to walk walk and walk for nearly 1 hr to barely make it. Airport is TERRIBLE in terms of going from gate to gate- loong walks with no moving walkways. Train is a joke covering very short distance. Once arrived in Boston, took 1hr before luggage started unloading, and then to find out our 4 bags didn't come at all. Staff on ground not courteous, wouldn't send bags to home town in Raleigh. Had to wait till afternoon to get the bags and then fly to final destination. Entertainment system very bad, audio/video stop and go, stop and go- really terrible (though notice some people's screens were working fine)."

Plussat: "Food was good, crew was excellent"
Miinukset: "Entertaintment system hardly worked.Long response time, frequent freeze-up, touted live news but none available. Seats were hard, and very uncomfortable to sit or relax."

Plussat: "The ariplane, movies"
Miinukset: "The check-in staff"

Plussat: "Emirates was the referrer only. The flight was a Qantas flight hence same as any other Qantas flight. The fish dinner choice was over cooked."
Miinukset: "I like the luggage allowance-- more realistic than other airlines. The attendants were attentive but perhaps a little overdone on the fake smiles except for the main attendant who had the stressed/more straight-faced look for some strange reason. i probably should have been more tuned into the mechanical visual entertainment on board instead. Got to watch two movies which was great!"

Plussat: "The airplane was nice and clean, good selection of movies and music."
Miinukset: "I didn't like the service! Flight attendants are not very helpful Food was very bad!"

Plussat: "Everything was great"
Miinukset: "There was nothing to complain about."

Plussat: "Crew were lovely"
Miinukset: "Extremely overweight passenger next to me. It was awful, her body was in contact with me the entire flight. The most uncomfortable, hot, smelly, awkward flight Ive ever experienced. Its time you charge for 2 seats for people that are the size of 2 people. Not fair to other passengers to have to be so inconvenienced and extremely uncomfortable."

Plussat: "crews were nice"
Miinukset: "Very crowded flight. Fully book. Super busy bathroom. Food was bad"

Miinukset: "Less fog in SFO"

Plussat: "Comfortable seats in Premium Economy."
Miinukset: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."

Plussat: "Crew was really good and the seating was quite okay"
Miinukset: "Seating distance"

Plussat: "Very disappointed in the service provided"
Miinukset: "Contact the customer for flight changes instead of doing it automatically for the customer. I woke up to text messages letting me know my flight was changed from 0635 to 2135. I had major plans for the next few days and couldn’t afford to take that risk."

Plussat: "Plane from Hong Kong to Chicago was full but the crew did their best to meet everyone's needs. The food was very good."
Miinukset: "Tried to check in online but the system would not allow me to submit my data. So check-in was not as smooth as it could be."

Plussat: "The seats are fairly comfortable, and the service was great."
Miinukset: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."

Plussat: "Crew were friendly and premium economy seats were spacious and comfortable"
Miinukset: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."

Plussat: "Good meal and serve more food"
Miinukset: "Line up to the plane shouldbe in short time"

Plussat: "the flight was on time"
Miinukset: "the sound system on my seat was broken so I couldn't watch movies except"

Miinukset: "It was a 14 hour flight and my head phone jack didn't work"

Plussat: "Exellent"
Miinukset: "Nothing"

Plussat: "Loved the crew, very helpful and attentive."
Miinukset: "Food could be better. No goodies like toothbrush or paste or sleep mask, but this is minor. Website is really bad and hard to check-in online. They could really simplify the website and allow folks to add their favorite miles in there. just so complicated to do anything on the website."

Plussat: "Very delayed flight that resulted to missed my flight going to davao"

Plussat: "Flight was great."
Miinukset: "It’s nice to lay down, but it’s not completely comfortable. Difficult to get a restful sleep this time."

Plussat: "Cleanliness and no disruptions"
Miinukset: "The crew were slow to clear the food trays"

Miinukset: "I d have liked if they had served refreshments/drinks immediately after boarding. Although I had dinner, the flight is like 1AM so a light snack would be appreciated. toilet cleanliness was an issue...the toilets were out of toilet paper."

Miinukset: "Crew not helpful or particularly friendly not sure if it was because we were not Chinese!"

Miinukset: "Indian vegetarian meal was not great"

Plussat: "Cathay is usually a solid airline to fly with. It’s comfortable even in economy and the staff is pleasant and usually efficient."
Miinukset: "The delayed boarding process and the bottleneck once people were boarding didn’t allow for the flight to depart on time."

Miinukset: "They don’t offer enough food on a long flight"

Plussat: "Adequate leg room, which is very important in a long haul flight. Punctual."
Miinukset: "We had lunch and then breakfast, skipping dinner. Considering we were in the place for 14+ hours, dinner instead of either breakfast or lunch would have been good."

Plussat: "Fantastic flight"
Miinukset: "All good"

Plussat: "The airplane was nice and clean"
Miinukset: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."

Plussat: "As usual, the crew was great and the planes and pilots are great also. CP is always punctual, as well."
Miinukset: "I'm 6-4 , so I enjoy any extra space I can get. For this reason, I like the CP planes that seem to have more space than competitors. However, when the person in front of me reclines for the ENTIRE flight, my screen is too low to watch, I cannot use my try to eat and its like having someone laying in your lap.........it should not be allowed ( reclining)."

Plussat: "Friendly crew and pilot. Smooth take off and landing."

Plussat: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Miinukset: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"

Plussat: "booking price was a great deal. flight attendants was awesome! she gave a headache pill for my wife that helped a lot. thank you"
Miinukset: "none"

Plussat: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
Miinukset: "It was pretty good for the price"

Plussat: "Entertainment system worked fine."
Miinukset: "Economy class cabin is chaotic. Food is mediocre."

Plussat: "Able to sleep. Arrived safely."
Miinukset: "I accidentally sat in the wrong seat and had settled in comfortably, when a crew member pointed it out, I quickly got up and made my way to my seat. However someone was sitting there. The crew member told me that since the person had settled in I'd have to sit in another seat and pointed to yet another seat. Needless to say I was very confused and more than a little ticked with the inconsistent behaviour. Things didn't get any better when they defended their approach instead of simply acknowledging the problem."

Miinukset: "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."

Plussat: "Smooth, on time, comfortable, good entertainment and decent food. Brand new plane"
Miinukset: "None"

Plussat: "Comfortable seats, clean toilets, great service"
Miinukset: "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."

Plussat: "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"

Plussat: "Cathay Pacific provided excellent service."

Miinukset: "The flight was delayed by almost 4 hours from Hong Kong. There are elaborate security check at the last minute. Not even sure if it was just to kill the time. Because the departure time kept moving to later and later time."

Plussat: "Everything was fantastic all services was really awesome. It was my first time to flight Cathy and i was amazed"

Plussat: "A350 is great."
Miinukset: "Service was not that great for business class a"

Plussat: "Food was nice"
Miinukset: "Seat was uncomfortable, something was dripping on me by the end of the flight, could have been condensation? The passenger behind me had his shoes off the entire flight and put his feet in the space beside me near the window. His feet smelt like vinegar and sweaty socks. The passenger beside me was overweight and he spilled into my seat partially. All of this did not make for a comfortable flight but thankfully it wasn't too long."

Miinukset: "My Son's water bottle was emptied despite my protests that nobody at any airport has ever done such a thing. The water had even been okayed by the Hongkong airport 1st security point after we landed in HKG from Delhi. But the there was additional checking of handluggage again just before boarding and they threw away my Son's water. This is unacceptable. Also the food was not up to quality. I got practically the same food in both meals."

Plussat: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Miinukset: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents."

Plussat: "Very nice crew and stuff , clean plane, clean facilities. Everything is superb."
Miinukset: "NOTHINNG"

Plussat: "The seats (in business) were wonderful and made it easy to sleep. As I wanted to sleep, I did not access the entertainment system. The staff was great."
Miinukset: "The food was ok for airplane, but really expected a little better."

Plussat: "Airport cleanliness and free WiFi"
Miinukset: "Excellent cabine service"

Miinukset: "Blankets were very thin, although clean felt reused. Headphones were poor which meant if Someone in a near seat was talking couldn't hear through my headset despite volume being turned up."

Plussat: "I was seated around a number of sick people - and it was a middle seat so hard to get up since there was pretty much no space"

Plussat: "American pilots"

Plussat: "Good food and comfortable seats . Checked in carry on for free- plus for me and my family !"

Plussat: "good service and good food all total was very good"
Miinukset: "Next time i will travel with your flight"

Plussat: "Not satisfied"
Miinukset: "Need improvements"

Plussat: "Seat was not super comfortable. Crew was excellent."
Miinukset: "There was no online checkin or any ability to choose seats on your app."

Plussat: "It's ok for business class. Crew and boarding is Pro smooth."
Miinukset: "Entertainment options are limited. Food could be better considering its business class."

Miinukset: "From chennai to Abu dhabi was very uncomfortable Abu Dhabi to London was very comfortable"

Miinukset: "Foord service poor overall"

Plussat: "Helpful staff"
Miinukset: "Bigger and more comfortable seats"

Plussat: "Good quality overall from Etihad"
Miinukset: "Selection of movies/tv was pretty dire and the wifi was awful."

Plussat: "On time flight"
Miinukset: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."

Plussat: "The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget"
Miinukset: "No airline has ever treated me this poorly. I hope this never happens ever again to anyone"

Miinukset: "The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!"

Plussat: "Being time conscious"

Plussat: "Transiet time"
Miinukset: "Food"

Plussat: "Not much - perhaps that we had booked the last row and only had two seats together"
Miinukset: "The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him."

Plussat: "We were lucky to get the last row where there are just 2 seats."
Miinukset: "Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes."

Miinukset: "Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep."

Plussat: "Same food offered on both trips was a bit disappointing"

Plussat: "Aircraft, crew, comfort, ground staff."
Miinukset: "Food and entertainment are average. Movies are old."

Plussat: "Thanks. It was a pleasure to travel with such kind stewards. Thank you for honoring my request for veg(vegan) meals."

Plussat: "The staff were so helpful and friendly. Such a lovely bunch"

Plussat: "Every thing is good inspite of food"
Miinukset: "Cheep quality of food"

Plussat: "Great vegetarian food and good assortment of latest movies/tv shows."

Plussat: "Nothing"
Miinukset: "Maybe if me and my son was Muslim we would have been treated with dignity and respect but will not and wasn't"

Plussat: "All the bags were received safe and undamaged."

Plussat: "Seats were very comfy and food was great. Entertainment screen were nice and big with great resolution. Cabin crew was friendly and accommodating."
Miinukset: "Movie selection in the entertainment needs more options. No basic amenity kit (like blinds, socks and toothbush) was provided in the flight like Emirates Certain sections of the Abu Dhabi airport are disappointing. Bathrooms in that particular section of the airport were really dirty and broken. Also travelling by bus to the airplane is not desired for such a major airline home airport. I read somewhere that airport is going to go through major renovation in 2019, so I hope it will become as good as Dubai airport"

Plussat: "Staff are friendly and helpful. Communication generally helpful. Flight comfortable other than for the food and seat cushioning. (see below) They handled our delayed connection brilliantly, putting us in a hotel in Abu Dhabi for the day. Very restful and handled very well."
Miinukset: "Food and comfort of seats. Pretty standard long-haul experience."

Plussat: "I loved that I got a free upgrade to Business class. The steward was so kind and attentive. He made the trip great! I enjoyed it all especially getting to really rest on an overnight flight!!"
Miinukset: "Nothing. It was all good!"

Plussat: "Enjoyable,normal everything"
Miinukset: "Tight seats"

Plussat: "The plane was fantastic, although my experience is slightly more skewed towards a positive one given the flight was fairly empty and we were free to choose alternative seating after takeoff. The plane itself was fairly comfortable, a noticeable step up from budget lines, and the staff were an absolute dream. Very very friendly, never seemed put out and frequently checking on passengers. The difference of inflight entertainment technology was certainly VERY noticeable & I actually preferred it. Better, clearer, bigger screens. It just changes the experience for the passenger if we can be happily distracted."
Miinukset: "Really only the food. There was one meal which I didn't eat after tasting - it was just tasteless and not worth eating. A scone sandwich would have been more preferable. I still believe the standard of inflight food could be raised a notch or too, even if it was looking at a company like Pret A Manger and offering some nice sandwiches, fruit and soup, that would be more desirable and satisfying."

Miinukset: "not a choice of Indian movies;"

Plussat: "on time & Friendly hosts."
Miinukset: "I paid for extra space seats & what I get is seats smaller thane some of the regular economy seats, Entertainment earphone was bad effect voice quality, food was tastles."

Plussat: "As above"
Miinukset: "As above"

Plussat: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Miinukset: "Not a great choice of new films."

Miinukset: "The chicken meal was the only time I refused to eat on any flight... ever."

Plussat: "Seating and inside flight everything was good"
Miinukset: "My luggage was tested with 2 machines and it was shown under 23 kgs but as i went on airport it showed me 27 kgs. I couldn't return anything and i had to pay over wieght fees. It was a shock for me."

Plussat: "The crew are friendly and helpful."
Miinukset: "The seats are way too small and cramped."

Plussat: "CREW SERVICE TIMELY NATURE OF FLIGHTS"
Miinukset: "THE LEG SPACE 1 OF THE MEALS"

Plussat: "There was a technical problem on the airplane before we take off. The plane was in delay around 90 min. Captain of the plane was very reasonable in problem explanation, and we can feel that safety was on first place. All praise for captain and for the crew for very professional behavior."

Miinukset: "I dislike how early the entertainment system shuts off"

Plussat: "Fast track through passport control and customs and quick boarding. The crew made the long flight relaxing and comfortable."
Miinukset: "Dinner was great but breakfast was not as good."

Plussat: "Staff were great."
Miinukset: "They ran out of toilet paper 3/4 in. Disgusting."

Plussat: "Chair was comfy"
Miinukset: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"

Plussat: "Service was good"
Miinukset: "Seats are very narrow and uncomfortable. The seat cushion doesn't provide much 'cushion'. Some other competitor airlines have much better seats."

Plussat: "The entertainment system was top notch and the plane was beautiful. Everything was comfortable and nice."
Miinukset: "We had a huge delay for security purposes. Which is OK, I am not giving mediocre ratings on that front. But instead because throughout the many, many hours that we were waiting for the plane to be rechecked, we were not offered even water. Throughout the waiting, it was the middle of the night and a lot of the food shops in the airport were not open. The crew knew that we were going to be waiting in the security area for many hours, even peanuts and water bottles would have been welcomed after the six hour delay."

Miinukset: "Every thing great"

Plussat: "Crew was helpful and nice"
Miinukset: "None"

Plussat: "Food and hospitalityu"
Miinukset: "Seating was too narrow"

Plussat: "Crew are nice and friendly with huge smiles on their faces. They are happy crew and make their clients happy pessengers. Great service :) We will fly with Etihad again."
Miinukset: "My screen doesn't work. Plane is bit old. Lavatory is smelly."

Miinukset: "Major delay in boarding. Then we had to stop at Mumbai for hours. No clear explanation was made. They didn't provide us wifi, we couldn't reach our families to let them know."

Plussat: "Nice food"
Miinukset: "Uncomfortable seats"

Plussat: "Crew was incredible"
Miinukset: "Same thing with entertainment"

Plussat: "Yes"

Miinukset: "You could have not cancelled my flight after rebooking a connection"

Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"

Miinukset: "Connector was late so I’m stuck in London til tomorrow"

Miinukset: "Unnecessary delay"

Miinukset: "We cancelled this trip months ago, and I didn't book it through Kayak. I don't understand why I've been getting these communications!"

Plussat: "Good flight, no complaints"

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Miinukset: "Just believe overall they could do better"

Miinukset: "Late departure caused down stream issues."

Miinukset: "They had no on-line check-in and I was assigned a middle seat and couldn't get it changed. For premium economy pricing, you would expect better."

Plussat: "BA overall service was good."
Miinukset: "Boarding at venice was a disaster. they changed gate without annoncing it in english. I am sure they did it in Italian but not every travel speaks italian. getting on bus to airplane was not organized at all. staff let people ahead of me taking their carry on bags larger than my normal size bag but asked me to check in mine. i thought perhaps i am amoung the last and there is no room left. how ever while i was waiting they let many others take their carry on with them. i explained them that i have expensive Murrano glass in my carry on and prefer not to check in or at least provide a tag to mark it fragile. response was that we are out of tag! and i have no choioce. i was very upset theway they trreated me and told them i will file a complain and took their picture. almost by the time i was getting on bus one of crew approached me with at Fragile tag to add to my bag. after all when i received my carry on bag in LAX many of my gifts were smashed and broken."

Plussat: "The crew was phenomenal overall service good no complaints in that regard"
Miinukset: "My son is 6 foot 4 and it really would have been nice to have more options for more leg room that didn't cost $266 per person we were really scrunched in there and it was pretty uncomfortable for 6 or 7 hours"

Plussat: "Good service"

Miinukset: "Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided"

Plussat: "I chose British airway relying on safety record depite being comparatively expensive."
Miinukset: "The outer seat arm was faulty. It couldn’t be folded back, so getting out or in was very difficult. It is certainly risky in case of emergency . I asked the hostess to report it. Nothing complementary offered to passengers .Other reputable airlines do, such as a drink , or chocolate bar ."

Plussat: "Crew was very nice and helpful, even for such a short flight"

Plussat: "Food good! Crew friendly"
Miinukset: "Food was great and plentiful! The crew were friendly and helpful. Seats were compact. But that’s usual for airlines. Plan extra time for customs...aaaaugh!!!! Two hours! I’ve never had to wait that long before."

Miinukset: "No WIFI"

Plussat: "Great service as always"

Plussat: "Great crew, good food, quiet flight, comfortable aircraft"

Plussat: "They may not always tell you everything, but they seem to think of their passengers first. I was worried about getting my bag out of the overhead bins which ended up three rows ahead of me. I thought I was going to have to exit the plane from the rear since that was how I entered and wondered how I would get my bag. Turns out this was not the case as everyone would exit from the front."
Miinukset: "Being seated at the rear of the plane. This was not the flight seat I chose and paid for at booking originally. Do not know what happened with that. I needed to make an international connection within an hour and half for boarding and was nearly the last off the plane. Made it just fine, but felt lucky airport seemed not so busy. I am not sure about pre-booking seats being worth it as my way home I did not seem to get any of them."

Plussat: "Service an excellence"

Plussat: "The flight staffs were awesome"
Miinukset: "No USB port on the plane"

Miinukset: "terrible seats. unable to recline my seat. horrible experience for 8 hours..."

Miinukset: "terribly small seats!!! I had a gout attack after this flight. horrible!"

Miinukset: "I booked a regular flight and at the end the system or dont know how, booked me PLUS ECONOMY, when I wanted to change my ticket date, it was so expensive and almost no dates were available. Also, you didnt give me chance to downgrade in order to change the dates more easily. I always fly through BA and I love the easy it is to change dates, but this time you disappointed me. I usualy choose BA because its easy and non expensive to change dates in my flight but now I may be open to book with other airlines."

Plussat: "Good experience."
Miinukset: "Nothing."

Plussat: "The flight safety video and the crew were very helpful."
Miinukset: "No in flight entertainment"

Plussat: "Great service, and very smooth flight"
Miinukset: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Miinukset: "The passengers on the plane were rude. No consideration for others when departing the plane."

Plussat: "great team. good snacks. great room."

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Miinukset: "very little food! chairs r too tight and tv screens r rediculously small... no usb adaptors to charge ur phone, no toilette seat covers!"

Plussat: "Heathrow is huge and our gate changed during the last hour with out announcement until 35 minutes before the flight. There was a 2nd flight flying at the same time from a different gate with the same flight # with simply an A added which was very confusing."
Miinukset: "Absolutely no food and we were charged for a soda... seriously? It took the WIFI 5 minutes to process the 1.75 sale. Are you kidding BA? Flight attend were indifferent to passengers and actually held their chlorine with the foolish shopping cart when we tried to make it to the rest room. Unpleasant at best. Oh, and there was no entertainment at all on the 767 we had unless you count the magazine. Sorry BA, you have some work to do."

Plussat: "Nothing"
Miinukset: "Customer service"

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Plussat: "The information about the plane delay was not clear at all. All passengers were confused asking each other what was happening."
Miinukset: "I like everything except for the boarding"

Plussat: "Service was excellent!"
Miinukset: "On time, courtesy courtesy was second to none!!"

Miinukset: "Having to pay for a cup of tea!"

Plussat: "flight was relatively empty, and did not delay too much."
Miinukset: "No entertainment whatsoever. Meal is only a muffin or a cake of some sort. Waited way too long to disembark the plane."

Plussat: "787 is new. boarding was mostly efficient, although i was prevented from boarding even though there was nobody in queue due to some rules. food was good. entertainment was pretty complete. crew did well, but their command of english was not as good as one might expect."
Miinukset: "787 had issues with the window tinting. although it was a day flight, it felt like a night flight, with the expected effects on jet lag and fatigue. also, in premium economy, my seat was in the very last row, next to the toilet with no window, even though it is a window seat. to call a seat the 'window' seat, and then have no window is deceptive."

Plussat: "was not impressed with this experience in any way. The flight was late because two elderly could not walk the stairs. The train to the terminal was horrible."
Miinukset: "Everything"

Plussat: "The crew above all were cordial, warm and approachable. Not only to the passengers, but to one another. They all seemed to get along really well with one another and that set the tone for a long but comfortable flight. It's probably one of the most memorable of all my flights b/c the experiences."
Miinukset: "Better in flight food choices. Maybe I should've purchased a meal. Will definitely order a meal the next time I fly on BA. And maybe a different seat type so that it's more comfortable."

Miinukset: "Plane was late boarding, updates were not prompt."

Plussat: "The service was excellent. Really liked the economy plus section and the little perks made a big difference."
Miinukset: "The steak was overcooked. The baggage return added an hour to my trip home (I know this is likely a JFK problem) They are still handing out landing cards and asking you to fill them out at JFK for US passports--stop!"

Plussat: "On time, friendly crew and decent food. Price also good"
Miinukset: "20 year old plane with tiny entertainment screens. Old and uncomfortable seats, especially for a long flight. Can't believe we were at a remote parking position inbound and outbound at LHR..."

Plussat: "Free wine"
Miinukset: "Too cramped"

Plussat: "Everything was great during the flight."
Miinukset: "Immigration in Boston took 1+ hour standing in line and get through."