Halvat lennot Vigoon

Plussat: "Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member"

Plussat: "La sinceridad del piloto al señalar que los retrasos se debieron a los proveedores de servicios en el aeropuerto de Roma"
Miinukset: "Deberían mejorar la provisión de servicios aeronáuticos en Roma"

Miinukset: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"

Plussat: "Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay."
Miinukset: "Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state."

Miinukset: "Boarding process"

Plussat: "Staff was pleasant and polite. Seats were comfortable enough for economy."
Miinukset: "Boarding seemed to take and incredibly long time."

Miinukset: "Hot boarding that was longer than the actual flight."

Miinukset: "They insisted I check in my carry on because they had a full flight, only to charge me fifty Euros because my bag was a bit over weight."

Plussat: "Quick flight - friendly staff"

Plussat: "The smallest and narrowest legroom I've ever had in all of my past flights"
Miinukset: "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."

Miinukset: "I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful."

Plussat: "The crew is great"
Miinukset: "The seats doesn’t move forward nor backwards"

Plussat: "Quick Boarding and little waiting in the seat. Rear door was open when getting off the aircraft which made things quicker."
Miinukset: "At 6 ft, I only had enough leg room when I moved to a seat which had a spare seat next to it, allowing me to swing my legs. Otherwise, even when sat quite upright my knees would've been against the seat."

Miinukset: "boarding was slow"

Plussat: "Good price"
Miinukset: "Baggage took far too long"

Plussat: "Estuvieron ok"

Plussat: "Leg space"
Miinukset: "Flight cancelled and replacement flight delayed, no offer of food or compensations"

Miinukset: "Delayed over an hour and caused me to miss my connecting flight home."

Plussat: "Key to long haul flight is keeping everyone happy without forcing them to sleep. On a westbound flight arriving at night you want to get on the target timezone asap, this flight is the FIRST that really allowed me to do that without conflicting with people who don't know how to manage jet lag. The dimmable large windows and comfortable seat make it more comfortable. A/V with 3D map, online lunch ordering, being able to see outside without the bright sun bothering anyone, all worked well. +100 I was skeptical of the a la carte food & beverage service, without any regular service, especially on a long haul flight, but it seems to be much less hassle for stewards and frees up passengers to eat when they want. the food selection was meager and overpriced though. video system worked well, fortunately I found one good one, had all the trick play (replay, captions) so, ok, given meager selection. after 12 hour, people are tired, but few were visibly annoyed or crabby."
Miinukset: "They didn't have place to put garbage on the airplane, we tried to stuff it in the bathroom once, we just left the rest in the empty seat next to us. Spanish airports don't have good queue management, only two boarding classes, makeshift line. People crowd the gate making it seem like they'r about to get on next confusing the people who actually are next."

Plussat: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Miinukset: "Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage"

Miinukset: "4 hours delayed :("

Miinukset: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"

Plussat: "Seems they dont care others customers who do not speak Spanish...!!!!"
Miinukset: "Poor serrvices and attitutes towards other race/ Asian American"

Miinukset: "Big delay, poor information from staff."

Plussat: "Nothing"
Miinukset: "The airline overbooked the flight due to an earlier plane being cancelled. My boarding pass was issued with no seat number which meant I had to wait with a large group of other people until everyone that had been allocated a seat number boarded. There was no communication from their staff and departure was delayed well over two hours. Things didn’t get much better on board as the crew left it so late to start the food service only passenger upto row 24 got the chance to buy a drink or food before they had to stop serving and prepare for landing. Add all this to the saga that was the outband flight and you’ll understand why the whole plane burst into laughter when the crew announced “welcome to Gatwick, apolagies for the delay, and we look forward to flying with you again”. Shocking service! Never again!"

Plussat: "Getting off the plane."
Miinukset: "Everything else. This was the worst plane experience ever. The flight was super super delayed (as were several other Vueling flights) and we stood in the bag drop line for over 2 hours because there was no system and everyone was confused. Then when we finally got through they updated the flight status every 10 min confusing everyone cause the time kept changing and no one knew what was going on. Then they finally posted the gate and we had to run to the other side of the airport and then they delayed the flight again so it was over 3 1/2 hours delayed In the end. Then boarding was a mess and the plane itself was pitiful for how expensive that flight was. This is never going to be a company of choice for me. Definitely a last resort."

Plussat: "Crew was nice and welcoming"
Miinukset: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."

Miinukset: "Sitting at the back of the plane meant that we were the last to be served any food and only had about 20 mins to eat anything that was left over prior to landing. They ran out of most hot food"

Plussat: "In general service is good."
Miinukset: "Flight was delayed over 90 minutes, which seems to be a reoccurring theme as they have managed to score significant delays in both flights I’ve had with them."

Plussat: "Quick check in at the counter."
Miinukset: "Waiting @ boarding gate."

Plussat: "The check in luggage cost almost the same as the ticket, but the crew was nice to check in my carry on bag for free-good customer service.th"
Miinukset: "The bus was almost full and there are 10 or more so passengers still need to get on and obviously required additional bus. Instead of just signalthe bus to leave, the crew tried to cram more passages on the bus first before the next one, which will be almost empty- poor judgement"

Plussat: "on time, easy to do, price"
Miinukset: "everything worked out well for this flight"

Plussat: "Got off the plane quickly"
Miinukset: "We were late boarding and departing but were not alerted before hand. Didnt matter for me however since i was there early."

Plussat: "The crew, very friendly and helpful"
Miinukset: "Seats are narrow and sometimes broken. Cleanliness needs to be improved"

Plussat: "Friendly, pleasant and helpful staff on board"
Miinukset: "The delayed boarding of the flight due to the delayed arrival of our aircraft into Dublin. The 15 Minutes of silence and not knowing what was going on, or whether we were or weren’t going to eventually be landing in Barcelona or diverted elsewhere, after the aircraft had suddenly climbed very steeply away from Barcelona as we were almost about to land on the first approach to BCN."

Miinukset: "we had a terrible time flying through connecting flights and on top of that they charged 70 euros for baggage from rome to paris and then we had to check in again at paris, extremely painful and stressful given the short amount of time. i would never ask someone to do this again."

Miinukset: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."

Plussat: "Absolutely nothing"
Miinukset: "They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either."

Plussat: "All of it"

Plussat: "Nothing"
Miinukset: "Took no responsibility for missed flight to NYC after flight from Barcelona was delayed. It took 3 hours in Gatwick airport to get rebooked on a flight the next day. Did not agree to pay for accommodation or food or transport for the 24 hour interval between flights. Terrible."

Plussat: "Not one thing"
Miinukset: "The airline staff from check-in to dismissal were a big mess. No info, no help upon cancellation....Nothing."

Plussat: "Flight attendants were nice, and the aircraft was clean."
Miinukset: "Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket."

Miinukset: "Small. Narrow seats. Late flight"

Miinukset: "Our flight was delayed over 3 hs, they kept changing the departure date with no explanation over and over again. about3 0 ppl couldnt even get on that plane. a complete disaster."

Plussat: "Older aircraft, seats were not comfortable."

Plussat: "Clean plane and bathrooms. Smooth flight. Communicative captain."
Miinukset: "At times crew seemed so aloof that I felt I was bothering them just by being there. Flight was delayed (just like the Vueling flight that made me miss my connection the day before which is why I was on this flight to begin with)."

Miinukset: "Long delay"

Miinukset: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."

Miinukset: "I called Vueling to see if I needed to pay for my stroller and he said yes. When I got to the counter I was told that I didn't have to pay for the stroller. So I asked for my money back and they said no. That was B.S."