Etsi halvat lennot reitille Toulousesta $[81-Suomeen

Miinukset: "Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board"

Plussat: "Yes super crew and super seat. ( next to empty seat) Nice new plane"
Miinukset: "This one couldn’t have been better. Plenty of food snacks and drinks"

Plussat: "Plane was in good condition."
Miinukset: "Seats are lousy and armrests so hard my arms go numb. Screaming babies for hours without stopping ."

Plussat: "The crew was very responsive. The dinner food was good."
Miinukset: "The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat."

Miinukset: "You canceled my trip"

Miinukset: "I don't know"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Friendly staff, great attention to travelers who need assistance!!!it"
Miinukset: "Chaos boarding process"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!"

Plussat: "Seating, food, and crew were very good."
Miinukset: "No flight entertainment on Erbil flight."

Plussat: "The flight was OK and I had a good seat. The service was fine."
Miinukset: "Connecting time were bad, airports horrible, no information, customs bad with no respect for travelers. I had to run to catch all my flights! Bad experience."

Plussat: "Crew and flight and service were fine"
Miinukset: "Economy seats are cramped"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Excellent crew"
Miinukset: "Toilet"

Plussat: "The crew again was great. The cheese sandwich was also excellent. I wasn't expecting a sandwich on a 2 hour flight and this was a welcome surprise."
Miinukset: "Boarding took a long time, but that was a product of having to bus everyone out to the plane for boarding. They also crammed way too many people onto the bus. Would have been more efficient to load quickly and go as another bus was already waiting."

Plussat: "On time. Friendly crew. Great seat with space."

Plussat: "Very friendly crew"

Plussat: "Nice crew, good entertainment, efficient flight"
Miinukset: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."

Plussat: "Nothing"
Miinukset: "I was never notified that there was no 1:45pm flight. Had I not gotten to the airport early I would not have made the flight to Chicago.at 12:25pm. I was originally scheduled to to to Munich but the flight was to Frankfurt. The plane arrived early so I had to make different plans for someone to pick me up Very disappointed in lack of communication"

Plussat: "I loved the personal screen with activities, cleanliness, and the friendliness of the staff! It’s probably my new favorite airline"

Miinukset: "Missed flight due to customs they gave vouture then took it back because i booked threw kayak it made it more difficult to change i even obtaijned insurance"

Plussat: "The food was terrific. The in flight entertainment system was one of the best I've experienced."
Miinukset: "The online check-in using my wife's iPad's browser in a don't have a printer scenario (which is the case when you're not home), was difficult to navigate. My wife wound up with my boarding pass on her phone and not one for herself. We did get our boarding passes at the kiosk, but then mine had my TSA-precheck but my wife's didn't and she had to go through an extra layer of security (near the gate area) because of this at the Munich airport."

Plussat: "The crew members were friendly."
Miinukset: "Fro dinner the quanty was very little. I weigh barely over 100 lbs, and l don't eat very much. Still even for me there wasn't enough, so I got hungry after a few hours. For breakfast the egg was rubbery. It was disappointing."

Plussat: "First time flying Lufthansa and I had a comfortable and enjoyable experience. The food was quite good and the selection and quality of entertainment was excellent. Best of all, there was plenty of legroom for a long international flight!"

Plussat: "The crew was very polite!"
Miinukset: "It felt really tight."

Plussat: "This was a fantastic flight -- the crew were very friendly and helpful, the legroom was great for "regular" economy class, and the flight was on time. The direct flight was so much nicer with young children than having connections. Would fly again any time."
Miinukset: "I really can't think of anything to complain about... the touch screen in my daughter's entertainment unit was a bit flaky, but that's about it."

Plussat: "Excellent service and efficiency."
Miinukset: "Nothing"

Plussat: "I liked he cleanliness of the plane and failities, friendliness and professionalism of the flight attendence and Crew members. on time schedule and flight."
Miinukset: "The Food was terrible, I would rather have the Option to pay for something more edible"

Plussat: "Updates form Kayak were much better than any info from Lufthansa"
Miinukset: "Overbooked. Offering € 250 to stay. Serious delay"

Plussat: "as usual flight itself was okay"
Miinukset: "no major complaints"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Always awesome"

Plussat: "Very comfortable"
Miinukset: "Delay"

Plussat: "Never made it. Flight overbooked, late connection in. Hours to wait for help. Finally rebooked o arrive over 24 hours late. Hotel an meals provided, no compensation on site."

Plussat: "I like to fly LH on the BOS to FRA route as they are the only carrier to fly this route nonstop. Usually the service is quite good. The crew is attentive, offers water or juice repeatedly, gives you a warm moist handcloth before the mealservice to clean your hands. Check-in in FRa can be tedious becaiuse of long lines."
Miinukset: "LH experienced several strikes in the last two years or so. Once I had to stay an extra day, this time I had to cut a family visit a day short. While they handled the rebooking in both cases quite efficiently, not everyone might have the flexibility to change days so easily. It is also disappointing when one has to give up on a planned activity to make it back home on time. Movie selection could be updated and I miss having an actual newspaper or magazine to read on the long flight. Will have to pack my own oin the future."

Plussat: "Everything"
Miinukset: "Was not poker game :("

Plussat: "The 30 min delay was madeup and the flight landed on time. Service was Good!"
Miinukset: "it started 30 min late and my time to catch the connecting flight was reduced to 1 hour"

Miinukset: "I AM A HANDICAPPED CUSTOMER. MY FIRST FLIGHT FROM BOLOGNA TO FRANKFORT WAS FINE. NO PROBLEMS. WHEN WE LANDED IN FRANKFORT THEY WOULD NOT LET ME OFF THE PLANE SINCE THERE WAS AN ERROR HAVING A WHEELCHAIR AND A LIFT TO MEET THE PLANE. I SAT ON THE PLANE FOR 45 MINUTES BEFORE THE ISSUE WAS RESOLVED. I GOT TO THE TERMINAL AND WE WATCHED AS THE PILOT CLOSED THE DOORS OF OUR CONNECTING FLIGHT 35 MINUTES PRIOR TO TAKE OFF. NEEDLESS TO SAY WE MISSED THAT FLIGHT. WE WERE BOOKED ON A LATER FLIGHT WITH UNITED. THIS CREATED MORE PROBLEMS THAN I HAVE SPACE TO WRITE. I AM 70 YEARS OLD AND HANDICAPPED. YOUR INCOMPETENCE CAUSED MY WIFE AND I NUMEROUS PROBLEMS I WILL NEVER FLY YOUR AIRLINE AGAIN. I KNOW THIS WILL FALL ON DEAF EARS. I WOULD APPRECIATE A RESPONSE."

Plussat: "Snacks and drinks were provided even though the flight lasted about an hour."

Miinukset: "27 hours of delay. Nobody cared about our booking. Almost no service counters open. Worst airline service ever"

Plussat: "Service was good, the airplane was good also"
Miinukset: "This time we experienced a strong turbulence. It would be more helpful if the crew gave updates about the situation more often, was really scary. Also, the food was not good at all...."

Miinukset: "So you book in advance, used the tarif that allows you to book your seats (row 9), check in and.... When you board you get new tickets with seat row 36 and family not together. Lufthansa has done this twice to us. My kids 8,10, 12 year old girls are well behaved and used to flying, so don't disturb anyone."

Miinukset: "The in flight entertainment was slightly inadequate."

Plussat: "Crew inside the plane was lovely."
Miinukset: "Problems with the check-in online that made it impossible and cause that me and my partner had to seated not together. In the counters at the airport, we asked if it was possible a solution as I suffer with big anxiety and needed to be together my partner during the flight, and they answered us in an extremely rude way. Luckily we could change it with other passangers inside the plane by ourselves. Not a fault of Lufthansa but something that made the flight HORRIBLE was an extremelly smelly and very heavy guy seated next to me that used half of my seat and made me be really uncomfortable."

Plussat: "Airline people all very professional, welcoming, courteous."
Miinukset: "Almost missed flight from heathrow to Newark. Previous flight was delayed. No airline personnel at arrival gate in heathrow. Finally had to run from the after the multiple security and passport checks, for about 15 minutes and we were the last to board, before they took off. Huge risk of missing the flight altogether."

Plussat: "Lufthansa provided a great airplane, crew and service. Excellent all around. My favorite airline."
Miinukset: "Nothing to dislike."

Plussat: "So rude crew"

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Excellent crew, good food & movie selection."

Miinukset: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Miinukset: "Staff rude and short"

Plussat: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Miinukset: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Plussat: "Crew was ok."
Miinukset: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Miinukset: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Miinukset: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Plussat: "Crew was fantastic."
Miinukset: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Plussat: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Miinukset: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Miinukset: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Plussat: "Crew was good"
Miinukset: "Food"

Miinukset: "Turn the lights on early making it hard to sleep"

Miinukset: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Plussat: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Miinukset: "Nothing"

Plussat: "Efficient boarding system, clearly signposted. Professional staff"

Miinukset: "wasn't able to take the flight since I missed it"

Plussat: "Shirt flight but well catered, boarding was efficient and quick."
Miinukset: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Plussat: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Miinukset: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Plussat: "Nothing"
Miinukset: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Plussat: "Flight crew; legroom even in cheap seats."
Miinukset: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Plussat: "Service impeccable!"
Miinukset: "They have one line of executive class after the kitchen and toilet, is very noisy."

Plussat: "Everything. A truly faultless experience!"
Miinukset: "Nothing"

Plussat: "Excellent experience with the cabin crew."
Miinukset: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Plussat: "The flight was great."

Plussat: "The supplied pack of toothpaste/toothbrush"

Miinukset: "suitcase didn't turn up, although connection was quite tight"

Plussat: "Eveything is well arranged"
Miinukset: "Nothing"

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Miinukset: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Plussat: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Miinukset: "The entertainment was quite dated and didn't have new movies etc"

Plussat: "That we didn't crash"
Miinukset: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Plussat: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Miinukset: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Plussat: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Miinukset: "What is there not to like about KLM? I cannot find anything."

Plussat: "Same as above"

Plussat: "Excellent service, excellent food."

Plussat: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Plussat: "Wonderful"

Plussat: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Miinukset: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Plussat: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Miinukset: "55 minute delay was not welcome."

Plussat: "The crew was very nice and helpful."
Miinukset: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Plussat: "Excellent service"
Miinukset: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Miinukset: "sardines!"

Miinukset: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Plussat: "Leg room. Smiles of the cabin crew."
Miinukset: "Not enough selection of Electronic Dance Music. Lol!"

Plussat: "Crew and food"
Miinukset: "Seat"

Plussat: "Nice new Boeing 787, lots of space."
Miinukset: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Miinukset: "Super"

Plussat: "the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special."
Miinukset: "Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle."

Plussat: "The crew was super nice and the seat was great"
Miinukset: "For the price i got the ticket i couldn't asked for more. Thanks a Million"

Plussat: "It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late."
Miinukset: "We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off"

Miinukset: "The Florence Airport has difficulty with baggage. Had to wait for over an hour."

Plussat: "Pretty much nothing"
Miinukset: "A sealed blanket and a better customer service"

Plussat: "service and timing were great"

Plussat: "Crew was friendly."
Miinukset: "No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process."

Plussat: "Seat reclined far back"
Miinukset: "Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost"

Plussat: "Paid for Business , got a minor economy service ."
Miinukset: "Almost no advantages for business ticket traveller"

Plussat: "Nothing! We’re still in Baltimore"
Miinukset: "Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it."

Plussat: "Food was good. Crew on the flights were polite"
Miinukset: "Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways."

Plussat: "Crew was very pleasant and attentive."
Miinukset: "The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure."

Plussat: "Food and a good cabin crew on Brussels Air."
Miinukset: "No complaints"

Plussat: "The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience."
Miinukset: "The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green."

Plussat: "So so"
Miinukset: "But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok."

Plussat: "I was not at all pleased with the overall experience. Most of the staff was very nice though. The flight staff was nice, the airport staff was not."
Miinukset: "Flight was delayed without notice. They waited until after we were lined up to board to put this up on the board, leaving us standing around for an hour. They never announced it on the overhead. The boarding process took an obscene amount of time which seems to have been attributed to having one worker confirm passports after we had already been checked at the desk. He moved very slowly. Actual flight was quick and easy. No food or entertainment as it was only an hour."

Plussat: "I don't think I liked anything about Brussels Airlines, compared to British Airways or American Airlines. The reason why I booked on Brussels Airlines was because American Airlines will only allow my family to check in luggage when we travelled to Accra in 2016. On our return flight on British Airways, we were allowed to check in bags and not 1"
Miinukset: "The flight was delayed and seating arrangements for my family was not well done."

Miinukset: "Flight crew would gossip in Flemish Food not good and I vegetarian dinner option provided at all!"

Miinukset: "There was a long-ish and poorly organised layover in Luanda, which involved the flight crew individually identifying the carry-on luggage on the plane so as to ensure no one who had disembarked had left anything behind. This was literally done bin by bin by a crew member shouting down the aisle, "Who's is this brown bag? Who has a grey Longchamp!!!???" This is not something I have ever seen before and it took ages. The cabin also became very hot during the layover, which cause a 40 minute delayed arrival in Kinshasa."

Plussat: "in time food good good sleep multiple languages spoken by the announcer"
Miinukset: "the movies - music background to loud couldnt here what they were saying and most of the movies no subtitles"

Miinukset: "no free food, beverage or entertainment"

Plussat: "It was easy boarding. The flight crew had been been late due to a bad taxi driver. We still arrived on time!"
Miinukset: "No complaints."

Plussat: "It actually tasted great!"
Miinukset: "Movie selection was weak."

Miinukset: "Sardine tin bus transfers from hell."

Plussat: "Ok easy flight. Crew were great, really friendly:)"
Miinukset: "Seats to small, food humm? Dubious"

Miinukset: "No service - not even a glass of water!"

Plussat: "Friendly staff, informative captain when we were slightly delayed. Efficient boarding. Complimentary drink. Comfortable seats despite small cabin."
Miinukset: "Small aircraft so not much cabin space."

Plussat: "Nothing"
Miinukset: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."

Miinukset: "Stingy with food, very little entertainment if at all"

Plussat: "The pilot was good and made a smooth landing. The seat was comfortable enough because I had a pillow."
Miinukset: "My checked luggage got lost on a direct flight. That is unacceptable."

Plussat: "Staff was ok."
Miinukset: "Very poor service at brussels airport. It took 15 minutes to connect the bridge and evenually we had to go down the stairs to take a bus that also took 15 min to start. We also left late frm malpensa due to late check-in but i thin rhe plane actually camw in late too."

Plussat: "I enjoyed everything but"
Miinukset: "....the morning snack and audio of the movies. Also, wifi should be available (even if it's an additional cost)"

Plussat: "The food somewhat but I couldnt enjoy it when everyone else seated where I was had better food and I couldnt have the better food because I had to order it...something that was never mentioned if it was atleast by email I wouldve ordered. Swiss airlines have emails to give you options on entertainment and everything else...follow their lead"
Miinukset: "The flight attendants were rude and moody like they didnt want to be there and took it out on the people they were suppose to give service to. One flight attendent got upset or acted a little nasty because I asked her for another custom border slip. She said was going to bring one but I guess she forgot and an atleast 30 minutes to an hour went by till I asked her again and she got nasty. The same lady along with the other flight attendants snatched trash out peoples hands like they were diseased...and they had gloves on. When it came to entertainment they didnt have much variety. Unless the price for the flight is dirt cheap or below average I would choose to fly with them again other than that I'll go to another"

Miinukset: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."

Miinukset: "Didn't get to find out gate number until 30 minutes before flight took off! Not good, too much stress and running.too"

Plussat: "The space between the seats was good"
Miinukset: "No entertainment at al, no charger for the phone, nothing to drink unless payed! Not even water!! They were 1,5 h late"

Plussat: "Flight was delayed and we had to spend time Waiting both in the terminal and the plane. But crew was very nice!"
Miinukset: "Would have been nice to have been given a free snack or some water while waiting. We got a tiny chocolate which was nice but didn't make up for the waiting time"

Miinukset: "This is a low cost airline. No food, no entertainment, At least the crew was polite."

Miinukset: "Many passengers with their shoes AND socks removed. Chairs were extremely uncomfortable."

Plussat: "The seats were great, we were seated in an exit row, so loads of legroom, we are tall so this is very important. Crew was very friendly and helpful."
Miinukset: "No fault of the airlines, but I was seated next to a very large family with little kids and a baby. I'm usually pretty tolerant, but the back of my seat was kicked for 8 hours and the kids kept running right in front of me causing me to constantly move my legs. Ugh. Food was ok, nothing special, it edible."

Plussat: "Nice crew"
Miinukset: "Horrible food if you opt for Halal. Imagine having to eat the same thing from start to end in an international flight. Major turbulence, got sick to the stomach when I got home. I have to admit my overall experience was very very poor."

Plussat: "Always great to fly on a 5 across Avro."

Miinukset: "What a surprise when our United Airlines codeshare on Brussels Airline did not even allow us a drink of water free on our two hour flight. They charged for everything including water. Shame on them! And shame on United Airlines to codeshare with a carrier with such poor customer service."

Plussat: "The crew were very respectful and professional did not like everything from Accra to Brussels ."
Miinukset: "We pay the crew so they need to respect us. One guy among the crew members was very disrespectful and unprofessional ."

Plussat: "The plane took off a few minutes late but arrived on time."
Miinukset: "We arrived at the airport at 4:30 for 6:25 flight and there were only 3 open windows to check baggage for 4 different airlines. There were over 200 people in line extending out the door and no one was present to explain what was happening. Soon additional clerks arrived and the line began to move, but it took 45 minutes. The gate area was not large enough for all the passengers and there were seats for only a few while we waited and waited."

Plussat: "Tons of food"
Miinukset: "Terrible in flight entertainment selection"

Miinukset: "No water/fluid offered -- everything was pay-to-play."

Miinukset: "Audio didn't work, broken tray that the food and drink could fall, unresponsive crew staffs (they consistently ignored my call and even turned off the call light above my seat-they just didn't do anything)"

Miinukset: "It would have been nice to have received complimentary water, coffee, or a bag of pretzels on this flight. We didn't receive anything or we had to pay for a bottle of water. First flight I have experienced like that."