Etsi halvat lennot reitille Utah $[81-Suomeen

Plussat: "Food, entertainment system were very good"

Plussat: "Good seats, great staff, good food, luggage service on time, excellent price!!"

Plussat: "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"

Plussat: "The service was nice and courteous"
Miinukset: "The seats were extremely uncomfortable.I have traveled business class in other airlines for same price and their comfort level surpasses Turkish airlines by a huge margin."

Plussat: "Crew was very good."
Miinukset: "I wasn’t able to get a simple luggage name tag after asking several staff employees. That’s crazy."

Plussat: "I liked the food."
Miinukset: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Plussat: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Miinukset: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Miinukset: "My ticket was messed up completely (GYD-IST-VAR-IST). First leg did not book (close) it properly, I have lost 1 hour at trasfer desk in IST (they were solving my ticket issue for that long) and another hour in VAR on the way back (because the TK staff did not solve it right the first time). Lousy work of service desk! I was lucky to keep boarding passes as the proof, because nobody believed, that I duly arrived from Baku."

Miinukset: "Delhi International Airport: Unhelpful representatives at both: Baggage Claim and at Operations center."

Miinukset: "Everything I enjoy flying with turkey airlines"

Miinukset: "Good. Staff were courteous"

Plussat: "The food was good and the staff very polite, but service seemed very slow."
Miinukset: "The seats rows were too close together. I am a short person and do not usually have issues with leg room on flights, but even sitting in an aisle seat, I found it very uncomfortable. In addition, the A/C seemed to get shut off when the lights turned out, so the plane was extremely warm for about 4-5 hours."

Plussat: "This was a normal flight. Nothing out of the norm. good food, and good entertainment selection."

Plussat: "Loved the food and staff"
Miinukset: "Thermostat in the plain"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "We arrived safely and on time"
Miinukset: "The seat spacing on that flight was some of the tightest I have ever seen - worse than even most of the short-haul (Embraer) flights i have been on - barely manageable for 3.5 hours. Flight attendants were borderline rude and bossy, but they had to be, because the passengers were loud and unruly."

Plussat: "Ayten was the perfect flight attendant. Very friendly and helpful. Outstanding."

Plussat: "food"
Miinukset: "Delayed For more than an hour"

Miinukset: "Atl to istanbul flight seat was very close to each other, legroom problem as I tall men."

Miinukset: "Food"

Plussat: "Love the food and confort"
Miinukset: "Never got window, i lost a connection because the delay in NY and i had to wait an entire day, lost one day of my vacations"

Plussat: "Crew service, food and entertainment. Will fly again with this airline and recommend it to others."
Miinukset: "The lack of space, how small the seat is. On very long flights gets very uncomfortable."

Plussat: "The crew members were all very helpful and went out of their way to make sure that everyone on board was attended to. The food was great too!"
Miinukset: "Our flight left an hour behind schedule after a bit stressful of a boarding process."

Plussat: "Boarding was on time and service was good nice food."

Plussat: "Nothing"
Miinukset: "Flight was canceled"

Miinukset: "Toward the end of the flight it was very hot. I didn't like that there were no AC controls at your seat"

Miinukset: "Turkish did not made any alternative arrangements for travel or accommodation. I will be flying Turkish in the future. ."

Plussat: "Patience is a virtue"

Plussat: "Please give food preferences while booking ticket"

Plussat: "I like the food served on Istanbul-Kabul leg of my trip. A bit different from the usual menu but really good. Boarding, departure, and arrival were on schedule."
Miinukset: "It was raining a bit but we had to ride the shuttle bus from and to the plane. We got wet while climbing the stairs to the plane. I wish we used the tube gate instead."

Plussat: "the people are so courteous and very nice"
Miinukset: "Buisiness class was so tight , kosher food was just ok"

Plussat: "The crew!!!"

Miinukset: "One of my checked bags was lost between the two flights"

Plussat: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Miinukset: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."

Plussat: "Good Food, Comfortable Seats & Good Entertainment Options"
Miinukset: "N/A"

Plussat: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Plussat: "The food was amazing."
Miinukset: "The inflight entertainment didn't work on one of my flights."

Plussat: "Everything"

Plussat: "entertainment"
Miinukset: "Seating too narrow"

Plussat: "Everything"

Plussat: "The people were very nice. Polite and friendly. The entertainment was good as well. I was impressed with their vegetarian food, for airplane food."
Miinukset: "The boarding process and the crew handing out drinks and food seemed unorganized. Not sure if they were understaffed. However, they still remained nice even though you could tell they were stressed."

Plussat: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"

Plussat: "Everything"

Miinukset: "Tough landing and strange turbulence"

Plussat: "Nothing."
Miinukset: "abc..."

Miinukset: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."

Plussat: "It was a nice flight"

Miinukset: "Always same food each time bad experience"

Plussat: "Easy journey, not too much delay. Service very nice"
Miinukset: "Seat very narrrow for leg"

Miinukset: "Nothing"

Plussat: "I honestly like the fact they load the plane from the back to front rows."
Miinukset: "Additional snacks and drinks cannot be purchased. It would be nice to have more bottled water or additional selections."

Plussat: "Great crew...seat spacing gives great comfort. Love they have a comfort class option. So much better experience than American. Wish Delta had more direct flights out of Charlotte."
Miinukset: "It was perfect!!"

Plussat: "Very good"

Plussat: "nothing"
Miinukset: "Never flying with Delta again"

Plussat: "The crew was great. The flight was on time."

Miinukset: "The audio jack of the movie is not good It's on & off seems loose"

Miinukset: "90 minute delay"

Plussat: "The male flight attendant giving the pre flight and pre landing spiels kept the passengers rapt with his droll humor. Kudos..."

Miinukset: "My suitcase was broke at some point and also items in my suitcase."

Plussat: "Everything went smoothly. Everyone was helpful."

Miinukset: "Vegan options"

Plussat: "Love the fact that the head rests move to support your head better."

Miinukset: "The only problem with the food was it was all canceled because of rough weather."

Plussat: "Not much. Just a cattle cart to go from here to there. Let's not pretend."
Miinukset: "boarding process."

Plussat: "It was a quick service"
Miinukset: "Better food"

Miinukset: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Plussat: "Not very crowded"
Miinukset: "Nothing"

Miinukset: "Sat in comfort+, bbut never offered any sort of snack. Not sure why it is considered an upgrade."

Miinukset: "Not much legroom."

Miinukset: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Plussat: "Direct flight"

Plussat: "On time and helpful staff."
Miinukset: "Very cramped seating."

Miinukset: "The landing was somewhat frightening."

Plussat: "Snacks & drinks & TV movies good"
Miinukset: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"

Plussat: "Loved how close the gates were"
Miinukset: "Nothing"

Miinukset: "not prepared in Maintenance to fix a very small problem in an efficient timeframe. Also, this plane was very dirty ..bathroom, walls, seat rails, floors....not good Delta"

Miinukset: "Terrible customer service. Took two business days to respond."

Plussat: "nice people"
Miinukset: "need more free food and drinks"

Plussat: "Good drinks and movie selection"

Plussat: "Nothing"
Miinukset: "Delay and inoperative Sattelite TV"

Plussat: "The staff was incredible the plane was great. right on time"

Plussat: "On time. Good customer service. Easy route, no hassles."

Plussat: "Same"
Miinukset: "Same"

Plussat: "All Good"
Miinukset: "Read above."

Miinukset: "Never again!"

Plussat: "I paid only $100 more round trip to DTW from SLC then I would have with other carriers, minus the hassle of connecting flights and paying fees that they don't tell you about up front (like $25 for a carry-on bag, oh and a another $12 per leg for a window seat). My experience, like my previous Delta experiences was absolutely enjoyable. From the quick boarding, super friendly gate agents, and flight crew, to the free on board entertainment, Delta has won me over once again. Oh and did I mention how great it is to board a flight, relax and watch a good movie, take a small nap, and deplane at your destination! Awesome!!"

Plussat: "Speed and comfortable kind bars were a nice touch"

Plussat: "On Time"
Miinukset: "Economy seating is very tight and uncomfortable."

Plussat: "Perfect"

Plussat: "Nothing at all"

Plussat: "Ok"
Miinukset: "Was ok"

Miinukset: "Need more legroom"

Miinukset: "No westjet checkin area and no signage. Staff didn't know what was going on."

Miinukset: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."

Miinukset: "Delta connect carrier not good for comfort seating and service. Would not fly them again. Would go to another airline iinstead."

Plussat: "Every thing except food!"
Miinukset: "Not enough food provided by airline!"

Plussat: "See above"
Miinukset: "See abo e"

Miinukset: "Seating is too crowded"

Plussat: "Went really smooth enjoyed"

Plussat: "This Transavia Airlines is not good at all."
Miinukset: "Many things cheaper does mean better."

Miinukset: "Allow business passenger to use front bathroom."

Plussat: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Miinukset: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Plussat: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Miinukset: "Nothing,just the seats. Cleanliness was perfect"

Plussat: "Crew is excellent, polite and personal!"
Miinukset: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Plussat: "The crew was very kind"

Miinukset: "When its rain we shouldn’t walk to the air plain"

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Miinukset: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Miinukset: "Flight got cancelled"

Plussat: "The crew was amazing, flight on schedule and good entertainment."
Miinukset: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Miinukset: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Plussat: "Crew was friendly"
Miinukset: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Plussat: "Good beverage service."
Miinukset: "Over an hour delayj for departure."

Plussat: "Like the overall KLM experience"
Miinukset: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Plussat: "The flight was smooth, the service was friendly, and the food with plentiful."
Miinukset: "Too much activity in the cabin during the flight."

Miinukset: "Lost all our bags so couldn’t ski"

Plussat: "Friendly staff"
Miinukset: "Security check at gate; No priority"

Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"

Miinukset: "My suitcase didn't come with the airline."

Miinukset: "Not enough leg room"

Plussat: "Crew was very friendly. Nice that wine was served without charge."
Miinukset: "Announcements from the cockpit were hard to hear. Food has been better in past."

Plussat: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Miinukset: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plussat: "Great food"
Miinukset: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "The attendants took great care of us. Super smooth flight."

Plussat: "Wifi on Board"
Miinukset: "Nothing"

Plussat: "Sound was broken on my TV set!"
Miinukset: "Called stewardess twice to assist. No response!"

Miinukset: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Plussat: "Nice flight, nice crew, and a nice experience."

Plussat: "Absolutely nothing!"
Miinukset: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Miinukset: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Plussat: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Miinukset: "The food was okay, not that great."

Plussat: "Good multi media access and content"

Plussat: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Miinukset: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Plussat: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Miinukset: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Plussat: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Miinukset: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Plussat: "Loved this 747! Crew was professional and food was very good."
Miinukset: "We had a long wait (25 minutes) at the gate because we were early."

Plussat: "Crew was friendly, and the food was better than the usual KLM fare."
Miinukset: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Plussat: "Same as above"

Plussat: "Excellent service and comfortable flight"
Miinukset: "Flight delay roughly an hour"

Plussat: "Excellent service"
Miinukset: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Plussat: "A nice short flight"
Miinukset: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Plussat: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Miinukset: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Plussat: "Crew was great"
Miinukset: "Boarding is a zoo. Boarding by row is faster."

Miinukset: "The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."

Plussat: "Too many crying babies!"

Miinukset: "Outstanding service, comfort, food, entertainment options May have been best experience ever flying"

Miinukset: "Could not have been better"

Plussat: "Only thing I like is seats and boarding experience"
Miinukset: "The terrible air hostesses rude arrogant and very disrespectful"

Plussat: "On time"
Miinukset: "Charges for everything"

Plussat: "The airplane was modern and well kept. The crew were attentive and kind."
Miinukset: "Nothing - our flight out was great!"

Plussat: "No problems. I was satisfied"

Plussat: "The staff were ok"
Miinukset: "It’s the first time i try these low cost airlines, which sometimes they are not that cheap compared to others, no entertainment whatsoever, i wasn’t allowed for any check in luggage and the prices for ever peace was literally expensive ticket price was not that competitive"

Plussat: "Boarding on time"
Miinukset: "Unfriendly crew & awful food"

Plussat: "Flight arrived on time. No issues."
Miinukset: "Standard flight - nothing special I wish they would have done a garbage run prior to landing."

Miinukset: "No food or even water"

Plussat: "reasonably comfortable seats"
Miinukset: "no thing to report"

Miinukset: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"

Miinukset: "Not applicable"

Plussat: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Miinukset: "No major complaints on this flight."

Plussat: "Nice planes with all the basics you need"
Miinukset: "Terrible food"

Plussat: "Quite a contrast between international and domestic flights. SAS had a blanket, pillow, water bottle, and earbuds on each seat. We were served TWO meals including a full dinner. Flight crew was very polite and responsive."

Miinukset: "Flight delayed so that would not be able to make the SAS flight. Therefore had to switch flights to go to CHicago instead. But initial flight was booked under alaska--but boarding pass unable to be printed from any of the kiosks and we were told to talk to American. American didn't know anything about it. THen stood in Assistance line for 45 minutes to be told that we needed to talk to VIrgin American. They rebooked us on to American, which then promptly was also delayed for several hours, and we thereby missed our connection. Throughout the process there were no customer service representatives either in person or on the phone who were remotely helpful. Overall, worst travel experience of my life."

Plussat: "There was nothing positive in this experience. Oh, the flight was safe and no one was injured?"
Miinukset: "Charged for checked bag on international flight. Late departure. Only food was a small cup of water on a 3+ hour, lunch time flight -- not even a bag of pretzels. Late arrival with short connection and flight attendant directed us to wrong gate. When we reached final destination, only one of two checked bags showed up."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "This flight did not occur due to delays."

Plussat: "Quality of service and equipment"

Plussat: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "Noisy people in flight around. Attendant did not care to bring water when asked. Secret luggage fees of 70 EUR one way Never SAS again"

Plussat: "crew was really nice and efficient"
Miinukset: "no complimentary beverages"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Quick flight easy on and off."

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "Introduce meals even to economy class"

Plussat: "On time and smooth travel."
Miinukset: "No choice in dinner items."

Plussat: "Price"
Miinukset: "Crew not friendly. One was very rude"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Crew"
Miinukset: "We boarded late. There was no boarding announcement. A guy walked up in front , as to wait for the announcement and she waved him up. The rest of the gate just started forming several lines. Very unorganized. The we sat on the plane for about a half hour. At least there was an announcement that two people were missing so they had to remove their luggage. 40 minutes late into Longyearbyen."

Plussat: "Nothing , it was terrible flight ."
Miinukset: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."

Plussat: "They checked my mobility scooter at the plane door, put it underneath and brought it back up to the plane door in Chicago. WHAT service!"
Miinukset: "I did NOT like the fact that this was NOT true in Copenhagen. I checked my mobility scooter at the plane door, they put it underneath, but was met by a man who said he was going to take me to pick up the scooter (in the baggage claims area--after I was promised in Chicago that it would be at the plane door when I arrived in Copenhagen). Made me get in an enlarged golf cart, and took me to the "transfer area" -- where I had to get into a wheel chair -- for the rest of the journey to the baggage claim area. Then he stood there waiting for a tip that was to NEVER come!"

Plussat: "Flight timeliness and crew."

Plussat: "Old airplanes, no cellphone chargers, my monitor didn't work at all so they gave me an Iphad......"
Miinukset: "Old airplanes, you have to pay for alcohol...."

Plussat: "Friendly staff"
Miinukset: "Thin narrow seats and I am small. Late arrival"

Plussat: "Overall the flight was ok."
Miinukset: "Each time I fly SAS, it seems that a service that was free must now be paid for."

Miinukset: "Food wasn't good , change for drinks"

Plussat: "Great choice of movies."
Miinukset: "Having to pay for soft drinks (except water) on a transatlantic flight. Food was just correct."

Plussat: "I was traveling internationally alone with my 5-month old daughter. The crew was both kind and accommodating. It was a smooth stress-free trip for all!"

Plussat: "Everything went as planned, good terminal for connecting flights"

Plussat: "I slept for most of the flight, and had space to lie down. I skipped the dinner, and the stewardesses did not wake me up at all, inspite of their serving most people on board. When I woke up close to landing, I asked for a cup of coffee, which the stewardesses made for me promptly. The flight was smooth, and the good night's rest was refreshing."

Plussat: "Am thankful for the updated entertainment that SAS now has on it's flights. I appreciate that the headphone jack is now on the screen kiosk rather than on the arm rest. This is fabulous!"

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "Service good. Staff good"
Miinukset: "Very cold at night"

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Miinukset: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Plussat: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Miinukset: "Food was terrible."

Plussat: "Good flight, on time, nice crew"

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."