ZAG - HEL
Etsi halvat lennot reitille Zagrebista $[7232-Helsinkiin
Vertaa lentolippuja Helsinkiin sadoilta matkailusivustoilta kerralla
ZAG — HEL
6. lokakuu — 13. lokakuu1
Meno-paluu
1 aikuinen
Economy
Mistä?
Kohde?
to 6/10
to 13/10
Anna KAYAK-sivuston hoitaa etsiminen puolestasi
Hyvä tietää
Matalasesonki | tammikuu |
|---|---|
Huippusesonki | elokuu |
Halvin lento | 59 € |
Keskim. hinta meno-paluu | 270 € |
Hyvä tarjous meno-paluu | 376 € |
Hyvä tarjous yhdensuuntainen | 155 € |
Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 24 %.
Suosituin aika lentää hintojen nousun ollessa keskimäärin 22 %.
Lento Zagrebin lentoasema – Helsinki-Vantaan lentoasema
(keskim. hinta edellisten 2 viikon ajalta)
tai alle
tai alle
Milloin varata lentoja reitille Zagreb - Helsinki-Vantaan lentoasema
Arvioitu meno-paluumatkan hinta
Keskim. hinta per kuukausi
Lentohinnat matkustuspäivien lähestyessä
Parhaat vinkit halvan lennon löytämiseen Zagrebin
- Etsitkö halpaa lentoa? 25 % käyttäjistämme löysi tämän reitin yhdensuuntaisia lentoja hintaan 155 € tai vähemmän ja meno-paluulentoja 376 € tai jopa alle sen.
- Halvin lento Zagreb – Helsinki löytyy keskimäärin 43 päivää ennen lähtöä.
- Varaa vähintään 2 viikkoa ennen lähtöä löytääksesi keskivertoa edullisemmat hinnat.
- Huippusesongin katsotaan olevan heinäkuu, elokuu ja syyskuu. Halvin kuukausi lentää: tammikuu.
- Aamulähdöt ovat keskimäärin noin 3% kalliimpia kuin iltalähdöt*.
Useimmiten kysytyt kysymykset: Zagrebista - Helsinkiin reitille
Suositut 5, jotka liikennöivät reitillä Zagrebin lentoasema - Helsinki-Vantaan lentoasema
Pisteytys KAYAK-asiakasarvioiden perusteella7,9
Turkish AirlinesPistemäärä perustuu 24109 arvosteluun
7,8Koneeseennousu
7,8Mukavuus
8,2Henkilökunta
8,0Viihde
7,9Ateriat
Lentoyhtiöiden arvostelut
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Rude staff! It wasnt a problem that our flight was overbooked, but that your staff was so unproffessional and inpolite! I havent seen such a behavior anywhere! We Are family of 4, 2 kids, had seat reservations, and was turned off for the flight! Waited for 5 hours on the airport, was forced to buy visa even though we didn’t want to enter Turkey! We were offered airport hotel and got hotel 1,5 hours from the airport!! Horrible experience!!!
I enjoyed my flight experience with the crew, food and entertainment. Unfortunately I sat beside an obnoxious passenger and should have asked to be moved.
The flight didn’t even happen.
Departing on scheduled time and arriving before scheduled time.
Good
Plussat: "Yes"
Miinukset: "Everything was great."
Plussat: "all perfect"
Miinukset: "all was perfect"
Plussat: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Miinukset: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Plussat: "Departing on time"
Miinukset: "Food"
Plussat: "Nothing"
Miinukset: "Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight"
Plussat: "Good movies good food"
Plussat: "The crew was very attentive and pleasant to all business class passengers . The food and service were excellent and great presentation. Seats were comfortable and great for sleeping ."
Miinukset: "There wasn’t anything that I can recall that made the trip unpleasant ."
Plussat: "It was good the service onsite the plane"
Miinukset: "It was delayed both ways coming in from Boston and jo apologizing or telling us what was the reason."
Plussat: "Flight itself is very nice. Good service and media selection."
Miinukset: "Trip from ZAG to IAH Business Class. At ZAG they told me it was fine to take my skateboard onboard. At the Istanbul layover they forced me to pay $160 or else my items wouldn't make it on board. With a business class I still had to pay extra for a carry-on they said it was okay but then they changed their tune. I get it's in a different location but the same company is telling me two different things that ended up costing $160. On top of that, when I finally arrived at IAH they didn't have my skateboards... so I paid $160 for them to lose my boards."
Plussat: "Food was good. One thing I like about Turkish Arilines is that the plastic containers they use for food are a variety of shapes and sizes. This really helps the food service seem less industrial."
Miinukset: "Check-in was ludicrously slow, though that may have been due more to customers than to staff... Entertainment system at my seat not functioning."
Plussat: "Same as above"
Miinukset: "Same as above"
Plussat: "Good service once on the plain,on the way back they were feeding us with pasta,no meat-horrible.. How ever poor communication before the flight with my service dog."
Plussat: "Excellent customer service from boarding to landing"
Miinukset: "I booked a place in advance, but the place was changed because I did not check in 24 hours before the flight. And I got a place near the restroom. It was terrible!!!! it was impossible to sleep and eat normally. And the smell of the restroom all the way. Very upset."
Miinukset: "You broke my suitcase"
Plussat: "Good movie selection and food, crew were very friendly."
Miinukset: "I felt very cramped in my seat and it was hard to not slide out or to the side."
Plussat: "The food was SUPER DELICIOUS! The seats were comfortable, the movie selection is great, and the staff's care and commitment to customer happiness is unmatched!"
Plussat: "Treated very poorly no hotel stay in the airport for 24 hour"
Miinukset: "Nothing"
Miinukset: "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"
Plussat: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Miinukset: "N/A"
Plussat: "Courteous staff. Comfortable plane."
Miinukset: "Could not board the plane although being at the airport well in advance. Forced to buy additional tickets for enourmously high price. Stay at the airport additional half a day without food and water. No one from the company showed any concern and were of no help. Horrible experience. Never again fly Turkish airlines."
Plussat: "Food, entertainment, crew"
Plussat: "All went well with security and boarding."
Miinukset: "Rough air and turbulence"
Plussat: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"
Plussat: "Service"
Miinukset: "None"
Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Miinukset: "1. Seat could have been more comfortable - didn't seem to maintain recline. NOT a problem on my outbound flight. 2. We departed 50 min late. 3. Length of flight 11 + 2 hours to make many connections to Europe."
Miinukset: "No AC"
Plussat: "Confortable"
Miinukset: "None"
Plussat: "Turkish tea."
Miinukset: "The food was not good"
Miinukset: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
Plussat: "The flight attendants were helpful and nice."
Miinukset: "There was miscommunication when checking in in Zagreb to instanbul to choose one electronic to use. We therefore mistakenly put our cell phone in our check in baggage to use our computer to do work. This was incorrect and significantly worsened our experience."
Miinukset: "Airport in Turkey is a big mess. Too many checkpoints that make no sense"
Plussat: "Food and service were excellent. And great staff!"
Plussat: "Sadly, nothing."
Miinukset: "Service Attitude of staff at Istanbul airport, no one wants to help Delays No options if a flight is missed Wrong information Visa machines at airport don't work"
Plussat: "Friendly crew."
Plussat: "Nice to have a meal on a short flight. Flight attendants were very cordial and their service was efficient. The shuttle service from the gate to the plane was very quick such that everyone was boarded in a timely manner."
Miinukset: "There was no entertainment media available. Flight may have been too short for entertainment equip plane."
Plussat: "We were hesitant about flying Turkish Airlines. In the past they have had bad reviews and there had just been the terrorist bombing at the airport. But the flights to Croatia were cheap so we bought. The food was great and plentiful. Staff were very polite. We had a night flight to Istanbul and both my wife an I were able to stretch out in empty middle rows seats and sleep. I would definitely fly them again. They are very underrated."
Miinukset: "On the flight back our seats did not recline."
Plussat: "Service and food"
Miinukset: "Leg room on flight"
Plussat: "The food was amazing."
Miinukset: "The inflight entertainment didn't work on one of my flights."
Plussat: "AS AN AIRLINE IWILL NEVER FLY AGAIN BECAUSE INSTEAD OF 5.5 HRS FROM STW TO ATH MY TRIP LASTED 14.5 HRS.THE CREW ON BOTH AIR PLANES EXCELLENT"
Miinukset: "We landed into Ataturk airport while a coup was going on! And no one from Turkish Airlines was anywhere to be found for the next 16 hours."
Miinukset: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
The boarding at the Vienna airport was an absolute chaos; no rhyme or reason, no order just everyone shoving; I thought I was in some 3rd world country where the concept of organization and order has not reached 21st century. The web site is one of the worst, not intuitive or clear at all; it took me forever to book a seat and having to pay for it, another slap in the face. I traveled with Austrian air many times but this was just so frustrating and disappointing.
Miinukset: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."
Plussat: "Stewards dis perfect job"
Miinukset: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."
Plussat: "Will never purchase tickets through kayak ever again"
Plussat: "The crew was great."
Miinukset: "My seat would not recline at all"
Plussat: "Departed on time, smooth sailing."
Miinukset: "no entertainment available"
Miinukset: "Overhead space on plane was very limited."
Miinukset: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."
Plussat: "Flight on time, and luggage was at destination. Crew OK"
Miinukset: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Plussat: "I liked the abundant choices for entertainment and the comfortable seating."
Miinukset: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Miinukset: "They overbooked the flight which delayed boarding but the flight was on time."
Plussat: "This is always a pleasant airline to travel with."
Miinukset: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."
Plussat: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Miinukset: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."
Miinukset: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."
Plussat: "Special kosher meal was good!!!"
Miinukset: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"
Plussat: "Excellent flight Excellent food"
Plussat: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"
Miinukset: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Plussat: "Everything OK"
Miinukset: "Arrived 5’ later, lost train"
Plussat: "Plane was half empty, so we could sleep on three middle seats"
Miinukset: "I would expect more (and better) food for 9 hour intercontinental flight"
Plussat: "Great airline, everything on time,exelent service, great staff, good food"
Miinukset: "Everything was fine"
Plussat: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."
Plussat: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Miinukset: "The food quantity was skimpy considering the duration of the flight."
Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."
Miinukset: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."
Plussat: "My flight from Vienna to Warsaw was fine."
Miinukset: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Miinukset: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Plussat: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Miinukset: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."
Miinukset: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"
Miinukset: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."
Plussat: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Miinukset: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."
Miinukset: "Delayed flight after an already long flight from the states"
Plussat: "The aircraft was very clean. Very friendly crew."
Miinukset: "Although AU blamed late arrival of the plane from Russia, fact is that the plane was at least one hour at the dock before boarding and the AU team was just extremely slow to get boarding done. We were all invited 45 minutes before boarding to board, when apologies were already offered for the slight delay, which turned into 1.5 hour overall. Worst is the lack of communication during the 45 minute wait, for which I have little understanding seeing many older people clearly suffering."
Plussat: "got to my destination on time."
Miinukset: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."
Plussat: "very short layover and my check luggage made it all the way home with no problems"
Miinukset: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Plussat: "The food was very good! And the movies you could choose too."
Miinukset: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"
Plussat: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Miinukset: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"
Plussat: "Best take off, Best Fight, Perfect Landing...!!!"
Miinukset: "Diner was tasty...but, no breakfast... would have been great..!!!"
Miinukset: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"
Plussat: "The flight was good, the food was good, the crew was excellent"
Miinukset: "The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home"
Plussat: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Miinukset: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"
Plussat: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"
Plussat: "Service was spectacular. The United crew was awesome."
Plussat: "On time, friendly staff"
Miinukset: "We paid in advance for Do & Co meals but the crew did not notice we had done so. We had to ask them to go find them, and by then there was not enough time left to heat them and eat them"
Dear Sir, The flight was delayed for 2 hours. After 2 hours the flight was cancelled and KLM was trying to transfer us to another flights. Unfortunately there is no flight to Manchester which led us to cancel our flight booking with KLM and rebook with Qatar airways to catch the flight same day. Regards Amjad Juma
Last minute change of aircraft from Amsterdam to Mexico City made our seats different and not as comfy as on the 787-900 planned. Crew was a little bit snippy and not as friendly as I expected on Aeromexico. KLM crews are fantastic! KLM food is not so much for their short-haul flights serving these salad vegan boxes.
Easiness
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Kiire oli nousuun mut kerettiin ksikki hyvin
Kaikki oli perus hyvää
Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.
being a flight attendant and using spécial fare I apreciate being treated equally to the other pax, the fact that the crew, when I informed them of my status, went to check if I had a good seat ( no one beside me, to be able to get good rest.) Those are important gestures towards the person. I look to more flights with KLM
Never booked this flight
Miinukset: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Plussat: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Miinukset: "I flew economy and all was good and appropriate to the level."
Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Miinukset: "Boarding was crazy. Could not everyone in the gate area."
Plussat: "Flight arrived on time"
Miinukset: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Plussat: "economy plus seats were nice, great movie selection, especially international movies"
Miinukset: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Plussat: "The crew and the timing were ok"
Miinukset: "The seats were uncomfortable"
Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Plussat: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Plussat: "Friendly crew, upgraded seat was worthwhile"
Miinukset: "More snacks in between meals,"
Plussat: "Friendly crew"
Miinukset: "KLM lost one piece of my luggage"
Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Plussat: "Good beverage service."
Miinukset: "Over an hour delayj for departure."
Miinukset: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Plussat: "Food, entertainment and crew was exceptionally friendly."
Miinukset: "Seats not great for such a long flight."
Plussat: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Miinukset: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Miinukset: "Long haul flight made pleasant by KLM"
Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"
Plussat: "The crew was very nice"
Miinukset: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Plussat: "The flight arrived a few minutes early."
Miinukset: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Plussat: "They considered my reguest of vegiterian food."
Miinukset: "I have no complaints."
Plussat: "Best airline in the business quick efficient and outstanding service What else can you say"
Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Miinukset: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Plussat: "Great food"
Miinukset: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Plussat: "Nice flight, nice crew, and a nice experience."
Plussat: "Nothing"
Miinukset: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Plussat: "Flight crew was fine. Food was good."
Miinukset: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Plussat: "In flight food was enjoyable"
Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"
Plussat: "Easy boarding, plenty of room"
Miinukset: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Plussat: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Miinukset: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Plussat: "On time."
Miinukset: "No negative"
Miinukset: "Terrible service in flight and customer service wise .. app functionality was below"
Plussat: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Miinukset: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Plussat: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Miinukset: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Canceled flight. After two other airlines and loosing my luggage for almost two weeks, I arrived home 11 hours late.
Flight didn’t happen; it was cancelled. Chatdeal not taking responsibility to refund, even though they have my money.
Complete ineptitude of staff dealing with overhead luggage resulted in an HOUR delay!!!
The food was terrible and the crew didn’t speak any Scandinavian language and were very loud like on their own trip
Plussat: "Consistent SAS quality"
Miinukset: "Drinks expensive"
Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"
Plussat: "The seat was not as cramped as the Greenland Airways flight preceeding this."
Miinukset: "Not having additional fees for baggage. Please disclose that as part of the ticketing."
Plussat: "comfortable plane"
Miinukset: "small pastry with coffee"
Plussat: "Boarding process was smooth."
Miinukset: "Cramped seats, at least it was a short flight."
Plussat: "that there was a water and a blanket on each seat!"
Miinukset: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."
Plussat: "Nothing."
Miinukset: "Checked bags left behind, no food, no drink."
Plussat: "The attendants were constantly providing services to the passengers."
Plussat: "SAS has offered great service on two flights this past week. Look forward to flying them again."
Plussat: "The crew was amazing but delays upto 2 hrs"
Miinukset: "Nothing as not in control"
Plussat: "No problems. I was satisfied"
Miinukset: "My flight was cancelled and no one notified me! Instead, FlyUs.com placed me on a different SAS flight that had a 15 minute layover in Copenhagen. Needless to say, I would have missed the flight from Copenhagen. I realized the issue the day-of, spent hours on the phone trying to book a different flight through the customer services at FlyUs.com (stupid company!), and was finally rebooked by SAS on a different airline. When I called SAS directly, they immediately took care of the situation and handled it well, but I wasted an entire day dealing with FlyUs.com, waiting on confirmation for a flight that I was never going to receive. The whole experience was awful."
Plussat: "Food was excellent!"
Plussat: "This airline is punctual and the pilots are good."
Miinukset: "The service is minimal, you pay for any alcohol and the food is nothing to write home about."
Miinukset: "The flight good bit it’s always crappy when you loose your luggage"
Miinukset: "No food or even water"
Miinukset: "Delayed flight, missed connection, lost baggage."
Plussat: "The comfort and technology on the aircraft."
Miinukset: "NA"
Plussat: "On time flight"
Plussat: "On time, clean aircraft not too full!"
Miinukset: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"
Plussat: "Internet not working. Horrible."
Miinukset: "Service was poor and seats were uncomfortable. There were only 4 flight attendants for the entire flight. It took over an hour for our food to be served after we received our drinks. The food was not good at all. The movie options were not the best either. Also, it was so hot during the entire flight especially once we landed and taxied for 30 minutes. I flew SAS to Europe and really enjoyed my flight but this experience makes me never want to fly SAS again!"
Miinukset: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."
Plussat: "Transfer desk was remote but once found, staff was very good"
Miinukset: "Haven't made it yet due to late flight/missed connection"
Plussat: "Cannot think of anything."
Miinukset: "I am a road warrior and my job requires me to travel 100% of the time around the world. This was the first international flight I've been on where even small snacks such as peanuts or pretzels are for purchase only. Plus the flight attendants seem to be disorganized and in rush. I will never use SAS again."
Plussat: "On time...and the staff was great"
Miinukset: "Seat cushions"
Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."
Miinukset: "Flight delayed too long, 2 hours. No snacks, only drinks."
Plussat: "The crew was friendly. There were many empty seats so I had a row to myself."
Miinukset: "Being jolted by turbulence and turbulence while landing. Boarding in Thessaloniki was a little uncomfortable as we had to stand in a hot bus with no circulation on the tarmac while waiting for all passengers to board."
Plussat: "Quality of service and equipment"
Miinukset: "N/A"
Plussat: "The gate agent in Athens was helpful"
Miinukset: "We wanted to check bags and we needed to have our docs checked before we could get a boarding pass for the last leg of the flight. No one was available around the self service kiosks and the line to drop bags or get any service didn't move for 40 minutes. We finally went to the gate. In Copenhagen we had a delay and no one would even talk to us except to say " you are booked in tourist class so I can't help You". They do an excellent job of avoiding any contact with their customers. I fly almost every week for business and have never had this bad of service."
Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"
Plussat: "Movie selection/Entertainment choices were good. Food was ok. Overhead storage space was adequate."
Miinukset: "Seats are awfully small and legroom is cramped. The crew was standoffish and inattentive. Beverage service is lacking."
Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."
Miinukset: "While boarding, a crew member neglect to help me finding space on the bins for my carry on luggage with a very rough answer. However same crew member kindly attend people coming next to my wife and me. During the rest of the flight no one even direct us a single word. Seems that SAS crew's attention depend on your ethnicity."
Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"
Plussat: "Introduce meals even to economy class"
Plussat: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Miinukset: "wifi - never worked"
Plussat: "The flight was comfortable. Boarding was fast and easy. Flight crew was attentive and friendly. I would 100% fly with SAS again."
Miinukset: "Our checked bag was delayed for a very long time. It came out 15 minutes after our baggage carrousel claimed all the bags from our flight were completed. My wife was obviously extremely concerned and it started our honeymoon off on a more stressful note than it had to be."
Plussat: "Flight was short."
Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."
Plussat: "Crew"
Miinukset: "We boarded late. There was no boarding announcement. A guy walked up in front , as to wait for the announcement and she waved him up. The rest of the gate just started forming several lines. Very unorganized. The we sat on the plane for about a half hour. At least there was an announcement that two people were missing so they had to remove their luggage. 40 minutes late into Longyearbyen."
Miinukset: "See above"
Plussat: "prompt, friendly, and professional!"
Miinukset: "TOmato Croissant nasty!"
Plussat: "Overall, the flight was good. As always, I like SAS's service. Crew are friendly and accommodating."
Miinukset: "When waiting to board the flight, it was difficult to understand when different parts of the plane were boarding because of the soft volume of the loud speakers. All people could really hear was "boarding now", which created a bit of a rush of everyone. It would be helpful if there were an SAS representative to stand next to the line, to physically say to people, 'Okay, we are now only doing priority boarding. If you are priority boarding, please stand her. After that, if you are business class, please stand here. Everyone else, please wait, but know that we will start to board from the back of the plane. Thank you." This will to help guide people BEFORE the ticket check."
Plussat: "- Good selection of movies and very surprised and happy they're not censored! :-))) - Seats were fairly comfortable. - The boarding/seating process was good because when other people started to cut-in-line, SAS folks reiterated to those cutting in line that they need to go back to the end of the line and wait as others were waiting before them."
Miinukset: "- Only having one soft drink during the whole 9hr flight for SAS Go. Only coffee, tea and water are free. - Was thinking of upgrading because I had one extra baggage, but was told that I still wouldn't be eligible for one free extra baggage if I upgraded to SAS Plus NOR SAS Business - There was only one option for dinner, which was Meatballs. The meatballs were worse than IKEA ones. I'd rather eat the IKEA meatballs than those. I usually finish my main meal and I didn't eat it because it was that bad."
The aircraft was stripped down to the very basics (not even the magazine pocket was there) so there was nowhere to put anything other than on your lap, the seats were as close as they could be so the whole thing was uncomfortable and cramped. The crew didn't smile, welcome anyone on board and treated us like cattle....however the flight arrived on time and went without a hitch. This is transport at its most basic with no embellishments, but it does deliver you as promised. Would I recommend it? - probably not as the whole experience is painful, but if you are prepared to take a deep breath and expect nothing, that is what you will get!
Katastrofe
Katastrofe
2hr late - when arriving at Manchester stuck on board for 45mins to get off, no reason why, hot and dehydrate
Fast, good loads in and out, totally worth of price.
Nice trip
Hyva
Plussat: "Rate. Didn’t like the charge of 55 pounds when I couldn’t check in on my phone. But the person at the desk was pleasant."
Plussat: "pragmatic ryanair crew get the job done"
Miinukset: "seats and trays were dirty"
Plussat: "On time. Fast boarding."
Miinukset: "Eveything was making cracking noise.. walls, chairs, windows, floor etc.. and we flew in to a thunderstorm that could have been avoided if we took a slower root.. but they rather risk ut than being a little bit late... The windows were white and grey sue to the rainy clouds and then super brigth as lightnings struck.. the plane was shaking like crazy..."
Plussat: "Ryanair fue claro y prestan el servicio económico esperado"
Miinukset: "Toda la información relacionada a Eurowings fue confusa y tardía. Tuve un cobro extra por equipaje tal que al parecer no tenían las mismas condiciones que Ryanair, pero esto no fue informado con claridad. No fue posible hacer el check-in, enviaron información muy tarde y alemán, no entendí nada"
Miinukset: "If the seat and sitting area would have been cleaner and if you could recline your seat"
Plussat: "Price"
Miinukset: "Better seats too tight"
Plussat: "Flying EI-DAR, this was Ryanair's sixth-oldest active aircraft at 15.3 years old. Despite this, it featured the new sky interior and was comfortable overall. Flight was quick (albeit at 10 minute late landing) and deboarding was not an issue."
Plussat: "Good crew"
Miinukset: "Seats"
Miinukset: "This policy of charging everything really bothers."
Plussat: "Short"
Miinukset: "No food/ drink. Even water costs €3. It was EXTREMELY hot on the flight."
Miinukset: "Nothing Nothing Nothing Nothing Nothing Nothing Nothing"
Plussat: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Miinukset: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Miinukset: "Flight didn’t leave until about 11 as boardinf didn’t start until after 10 so we arrived in Manchester at midnight."
Plussat: "Nothing"
Miinukset: "Bag policy is not clear. We had two guitars so we paid for two bags then i found out there is musical instruments charge which is 50 euro per instrument. It’s a discrimination against musicians. Huge sporting goods fee is cheaper than that. Also there is no phone number to call. I asked about refund at ryan air check in desk and nobody knows what we should do. Ryanair makes it so easy for customers to pay add on fees but they won’t refund you when you pay by mistake. Total non sense."
Plussat: "Original price"
Miinukset: "We were on vacation with our 3 year old and spent almost 5 extra hours in the Budapest airport which ate up most of our day. We were notified of the delay 5 minutes before we checked in and could have caught a cab later in the day and enjoyed our last day in Budapest."
Plussat: "El avión está nuevo y la tripulación está bien"
Miinukset: "No hicimos check in por internet y en el aeropuerto nos hicieron pagar 55 libras esterlinas por persona para hacer check in"
Plussat: "Good price"
Miinukset: "They delayed us during the boarding"
Plussat: "new plane"
Plussat: "It flew"
Miinukset: "Delayed over an hour with no communication. Wouldn’t let us check in online and then we’re penalized $150 to check in at airport. Boarding stared and we waited on the gate for 30+ min along with all other passengers. No communication from crew. No crew or staff working gate. No gate announced until after flight departure time. Overall awful."
Plussat: "This is a good airline. I like how cheap the tickets can be"
Miinukset: "What I didn't like at all is the fact that you charge 15 euros just to print a boarding pass!! My phone broke, I was in a bad situation with this already and then asking for 15 when I need the back up the most?!! It's really messed up when you take advantage of people in need of help"
Plussat: "Flight landed 15 min early which was great but that's only because a lot of people have been complaining about their delays so they had to make it up in some way. I had to pay $50 for my luggage bc Ryanair believes that when you fly you should be empty handed. Smart crew we got going..."
Plussat: "Getting home so fast"
Miinukset: "Unrespectulful customer"
Miinukset: "Priority boarding And disembarkation But had to wait half an hour for the parking people WCP recommended by Ryanair then a 15 Minuit journey to collect the car what a joke This was the only downside of what was a good trip In Poland booked taxi and tours were there waiting for us no waiting around"
Plussat: "affordable...speedy"
Miinukset: "boarding process is the worst. always having to check in your carryon just to speed up the process. always asking your boarding pass for a second time once you're getting inside the plane...whats the point?"
Miinukset: "Ryanair charges 50 Euro per person to check in at the airport!!! Never heard of such a thing and was caught completely blindsided by having to pay such a ridiculous fee for doing what all airlines everywhere do for free!"
Miinukset: "delayed, rude service, unclear signage for boarding"
Plussat: "Safe, clean"
Miinukset: "To difficult to get boarding passes on line . Site has a problem changes info. Had to cancel two flights because they were not helpful.your person who took our nfromation on line gave us confirmation then at airport would not let us board even though the info was on her screen at airport. There fore we had to cancel another flight through you , cancel car rentals etc,hotel, no I was not pleased with service. We missed gong to Lourdes, had to book another flight to Madrid spent entire day at airport trying to go some where as you had no other flights which was costly, many expenses we had no counted on and your girl was rude and left the counter went on here break leaving us standing there with 2 young kids and myself k 83 years old.so we could continue our trip very disappointed"
Miinukset: "Bum-rush for boarding; "final call" for boarding happening more than 30 minutes before flight was due to leave."
Plussat: "Nothing..."
Miinukset: "Nothing..."
Plussat: "Cheap Ticket (up front)"
Miinukset: "--Online check-in system is strange and puts the onus on passengers to do the work w/in a bizzare window of time. If you remember to do it too much ahead of time, then you get charged a fee. If you remember to do it too late, then you get charged a fee. --The fee for missing the check-in online window is exorbitant (50 euros per person) and seems to be a punishment more than anything else, since I don't see how buying and installing a kiosk for customers to check-in at the airport would be less cost effective for the company. Particularly when you consider the cost of the employee's salary whose sole job it is to sit and process the "late check-in" paperwork at a different window. --The luggage fee is among the highest I've ever encountered and also has to be "processed" at a different window with a Ryanair employee who literally fills carbon copies of paperwork in for every single person in line. (There must be a more modern option for their infrastructure than this.) My husband and I had to go back and forth to this other window since the people at the check-in window didn't bother to tell us that we'd have to process the luggage fee + the check-in fee at the separate window. --Finally, the boarding process was chaotic, crowded, and late. And I was kept awake the entire flight by flight attendants making several announcements about Ryanair promotions, including employees pushing actual carts full of non-food items (like cologne) up and down the aisle to sell as if the airways were a flea market. Overall I would have saved time, money, and huge headaches if I had booked a pricier flight up front. At least those companies have some integrity."
Plussat: "Ease of booking, checking in and boarding."
Miinukset: "Nothing on this trip."
Plussat: "Seats are fairly comfortable if you and seat mates are normal sized, not chubby/large."
Miinukset: "Bag check at Malaga took almost an hour. Terrible queuing everywhere. You need at least 2.5 hours AT the airport if you are checking a bag on ryanair. Security moves very slowly, too, is very far from Ryanair bag check, THEN another queue to get through to your boarding gate. It was worst experience ever."
Plussat: "NOTHING"
Miinukset: "Everyone, EVERYTHING, horrible customer service!!!"
Plussat: "Nothing"
Miinukset: "First they asked us to be at the airport 3 hours before the flight, sadly the staff did t arrive and didn't open the ticket counter until 2 hours before the flight. Secondly, you need to print your boarding pass prior to arriving. I did my check in online and paid for a checked bag which what's $58. The employee asked to see the boarding pass on my way phone, obviously it wasn't pulling up this time. We had to pay 15€ per ticket just to print them. That to me is rediculous. The on the flight, they will not take any credit card that isn't European and they are the first airline to accept cash onboard. Overall our experience was horrible. You would think after making us wait in line for over and hour they wouldn't charge is to PRINT the tickets. This airline is perfect for someone traveling by themselves with only a carry on and having access to a printer."
Plussat: "Nothing."
Miinukset: "Packed us in to prepare us for boarding like cattle. The plane landed, unboarded and boarded us so quickly that there was no cleaning between flights. Even the cost savings wasn't that great."
Plussat: "Ticket personnel were very helpful"
Miinukset: "Flight attendants were less then helpful in all area's ..."
Plussat: "I had a Hand baggage and for space ,it went down, so i had to wait for my luggage"
Plussat: "A woman employee forcefully removed my girlfriends carry on bag, even though it was carry on size and fit in the carry on holder. They then made us pay $37 to check it and threatened to not let us fly."
Miinukset: "A woman employee forcefully removed my girlfriends carry on bag, even though it was carry on size and fit in the carry on holder. They then made us pay $37 to check it and threatened to not let us fly."
Miinukset: "It was quick"
Plussat: "On time and friendly"
Miinukset: "Expensive to check luggage"
Plussat: "5 minute early arrival"
Miinukset: "We stood 10 minutes outside in the freezing cold before boarding."
Plussat: "The cabin crew seemed prepared enough to host redneck passengers and other species that often choose traveling low cost (of course)."
Miinukset: "I purchased priority boarding for nothing. There was no such thing at the gate. Boarding was chaotic."
Plussat: "It was too hot on the flight. Felt like I was suffocating."
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