Etsi halvat lennot reitille Zagrebista $[81-Suomeen

Plussat: "Surprised to get a meal on such a short flight! Very good service."

Miinukset: "There was wery cold on the plane."

Plussat: "The flight attendants were very attentive."
Miinukset: "My screen, the screen next to me, and the two screens behind me were not working so I was left without entertainment for 9 hours."

Miinukset: "1 hour delay due to weather"

Plussat: "The crew was very hospitable. Good food."
Miinukset: "The champagne should be served more chilled and the bottle should be stopperd to preserve its bubbles through the end of the flight. Avianca lounge at MIA is subpar."

Plussat: "Good movies good food"

Plussat: "Short flight, good sandwich, nice plane."
Miinukset: "Everything’s fine."

Plussat: "Food and entertainment was great."
Miinukset: "Delayed at origin and layover. Crew was a bit hard to track down at times."

Plussat: "Flight itself is very nice. Good service and media selection."
Miinukset: "Trip from ZAG to IAH Business Class. At ZAG they told me it was fine to take my skateboard onboard. At the Istanbul layover they forced me to pay $160 or else my items wouldn't make it on board. With a business class I still had to pay extra for a carry-on they said it was okay but then they changed their tune. I get it's in a different location but the same company is telling me two different things that ended up costing $160. On top of that, when I finally arrived at IAH they didn't have my skateboards... so I paid $160 for them to lose my boards."

Plussat: "Food was good. One thing I like about Turkish Arilines is that the plastic containers they use for food are a variety of shapes and sizes. This really helps the food service seem less industrial."
Miinukset: "Check-in was ludicrously slow, though that may have been due more to customers than to staff... Entertainment system at my seat not functioning."

Plussat: "Good service once on the plain,on the way back they were feeding us with pasta,no meat-horrible.. How ever poor communication before the flight with my service dog."

Plussat: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Miinukset: "Good plane. Comfortable seats and entertainment system."

Plussat: "Comfort and service"

Plussat: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Miinukset: "N/A"

Plussat: "Courteous staff. Comfortable plane."

Plussat: "I love Turkish airlines, expecially when it's a connection flight to Istanbul. I am an American citizen living in USA and my wife and I travel to Egypt quite frequently. We have realized the big distinction in services when we travel from USA to Turkey VS Turkey to Egypt . The USA to Egypt staff was great, especially the ones at dulles airport."
Miinukset: "The only problem I had with that was the infant Bassinet, it was extremely uncomfortable for our baby"

Miinukset: "Could not board the plane although being at the airport well in advance. Forced to buy additional tickets for enourmously high price. Stay at the airport additional half a day without food and water. No one from the company showed any concern and were of no help. Horrible experience. Never again fly Turkish airlines."

Plussat: "Food, entertainment, crew"

Plussat: "Big plane"
Miinukset: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"

Plussat: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"

Plussat: "Service"
Miinukset: "None"

Plussat: "Nobody wants to sit on a plane for 10-14 hours but Turkish airlines made it enjoyable! Excellent customer service. We had plenty of beverages, sleeping kits, a wide range of entertainment on the screens, and they had my vegetarian meals ready. Always friendly and helpful."
Miinukset: "If there was about a foot more legroom, that would be awesome! But I would probably have to pay for first-class to achieve that. ;-)"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "1. Seat could have been more comfortable - didn't seem to maintain recline. NOT a problem on my outbound flight. 2. We departed 50 min late. 3. Length of flight 11 + 2 hours to make many connections to Europe."

Miinukset: "No AC"

Plussat: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Miinukset: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."

Plussat: "The friendly and respectful and patient staff :)"

Plussat: "Food from Cape Town to Istanbul was very tasty and juicy. Yummy."

Plussat: "Confortable"
Miinukset: "None"

Plussat: "A light meal."
Miinukset: "Very crowded -- good for the company. Delay in taking off."

Plussat: "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
Miinukset: "Nothing. Excellent experience"

Miinukset: "The layover was too long."

Plussat: "The flight attendants were helpful and nice."
Miinukset: "There was miscommunication when checking in in Zagreb to instanbul to choose one electronic to use. We therefore mistakenly put our cell phone in our check in baggage to use our computer to do work. This was incorrect and significantly worsened our experience."

Miinukset: "Airport in Turkey is a big mess. Too many checkpoints that make no sense"

Plussat: "Food and service were excellent. And great staff!"

Miinukset: "I could not figure out how to get a vegetarian meal."

Plussat: "I really appreciated the service. I asked questions that were real to me but could come across like childish and the staff took great care of me."

Plussat: "We were hesitant about flying Turkish Airlines. In the past they have had bad reviews and there had just been the terrorist bombing at the airport. But the flights to Croatia were cheap so we bought. The food was great and plentiful. Staff were very polite. We had a night flight to Istanbul and both my wife an I were able to stretch out in empty middle rows seats and sleep. I would definitely fly them again. They are very underrated."
Miinukset: "On the flight back our seats did not recline."

Plussat: "Everything about the airline is perfect. The staff on ground and airplane are very professional, the services are excellent, food is great, the airplane nice and comfortable, blankets nice color. The landing at LAX was perfectly smooth. I will fly with Turkish airlines again."

Plussat: "I had a really long lay over and got a free hotel. None of the airline personal will help you find the hotel desk you need to get to, but if you keep asking around you'll find it eventually(in arrivals next to the starbucks). Shuttle service to and from the hotel. The hotel was fine(I mean not great but it was descent)."
Miinukset: "The flight attendants aren't super nice and if they don't understand you they kinda just move on. So that was sort of annoying."

Plussat: "There was a lot to choose entertainment wise."
Miinukset: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."

Plussat: "Nothing"
Miinukset: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"

Plussat: "Everything"

Plussat: "Very comfortable, lovely stuff, the vegan food was good"

Plussat: "Friendly crew."

Miinukset: "I was assigned a non-existent seat! How could that happen?! I had to sit in a leftover seat after everyone else had claimed theirs."

Plussat: "We were pleasantly surprised when we received a full box of snacks on our short flight from Zagreb to Instabul. The trip was comfortable and we enjoyed that there was a movie available overhead and they provided headphones for. Overall, it was a fine experience."
Miinukset: "Service was fine until our water bottle (which we thought was empty) leaked a bit in the overhead compartment and the female crewmember was incredibly rude and gave the most disgusted look when we claimed the bag that had a small leak of water (about a tablespoon). She also whispered something in Turkish to fellow crewmembers and they all laughed. It was embarrassing and unnecessary. We also were left in the bus on the tarmac for 10 minutes before we could board without any notification of what was going on."

Plussat: "Movie choices plentiful"
Miinukset: "Flight was delayed for almost an hour while passengers were on board the airplane."

Plussat: "Direct flight is good. Dinner was good."
Miinukset: "Food for dinner was good but lunch was not not great. Crew was very unfriendly to especially Turkish passengers. Short answer for questions and no smile at all especially the ones on our side."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Small plane, decent space, short flight."
Miinukset: "Legroom."

Plussat: "Crew was very friendly. Liked that you can see how far away and how much longer the flight was."
Miinukset: "Flights to be more on time"

Plussat: "Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!."

Plussat: "Flight attendant served snacks and drinks in less than hour’s flight. Well done!"

Miinukset: "They lost my luggage and we barely made it to our connecting flight"

Miinukset: "Poorly equipped aircraft. No charging stations. No video of any kind. Pitiful food offerings. It's a four hour flight. Gotta do better."

Plussat: "More leg room"
Miinukset: "Leg room and bigger seats"

Plussat: "More space for the kids!!"

Plussat: "The large amount of entertainment to choose from was very nice."
Miinukset: "Timeliness and comfort in seats could be better."

Plussat: "Food was good and crew were helpful."
Miinukset: "Seat could have been comfier!"

Plussat: "Crew"
Miinukset: "All great"

Miinukset: "just because my seat mate was german and asked in german language , crew member gave her first class sendwich , and i got some cold and nasty , no internet on the plane stop lying to people"

Plussat: "Great crew, food, entertainment and drinks."
Miinukset: "Only thing that could be improved is comfort. They provide a small pillow and blanket, but even with those, it is very difficult to sleep."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Service was excellent, food was good, everyone was friendly and nice."
Miinukset: "Everything was OK."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "I wasn’t able to fly because my passport was stolen"

Miinukset: "It was a horrible experience. I was trying to check in a few hours before my flight, and my reservation just vanished. I was on the phone with VAYAMA twice, and both times they were extremely unhelpful and one of the times just very very rude! I will not be booking with Kayak again."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Smooth flight"
Miinukset: "Entertainment was not functioning properly..... only one side of the head phones worked."

Plussat: "The entertainment, food, and crew were great."
Miinukset: "I had no problems with this leg of the flight."

Plussat: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"

Plussat: "impressed with the food and service of the crew"
Miinukset: "too crowded for too long baggage was damageed not sure who was responsible"

Plussat: "Lufthansa airlines never fails to provide excellent service."

Plussat: "Everything. Though Frankfurt airport is big, it was smooth transition."

Plussat: "Courteous and friendly staff - did enjoy my gluten free meal"
Miinukset: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Plussat: "Great crew good seat room"
Miinukset: "1.the screen had a gletch that it was doing a restart by itself 2.the boarding was confusing since the way to the gate is blocked and doesnt open until 50 min prior to boarding 3.there wasnt any groups for boarding except for business class and first class first then economy my seat was in the 51 row and i wasnt in the front of the line of boarding so i had to wait alot to get to my seat since everybody were putting their carry-on and blocking the aisle"

Plussat: "Very nice crew, clean facilities, not too uncomfortable"
Miinukset: "No entertainment on flight and the food was gross! Give option of pretzels or snack over a bad sandwich."

Miinukset: "Food was awful. Looked like something you would find in prison. My second leg did not even have vegan options for me, as I ordered online weeks ago. I was so hungry after almost 14 hours of flying plus a 12-hour layover. I am not impressed with this airline."

Plussat: "no problems"
Miinukset: "everything worked"

Plussat: "Perfect"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "While showing wear and tear, the business seats are great - comfortable with nice design"

Miinukset: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Plussat: "The coach seats were much more comfortable than Air Canada's. The flight was without incident. Staff were great! Accommodating, friendly and efficient! Incredible choices of movies, news, etc controlled by individual passenger."

Miinukset: "See above"

Plussat: "Great, solid and reliable service"
Miinukset: "Tight turnaround in Chicago"

Miinukset: "So you book in advance, used the tarif that allows you to book your seats (row 9), check in and.... When you board you get new tickets with seat row 36 and family not together. Lufthansa has done this twice to us. My kids 8,10, 12 year old girls are well behaved and used to flying, so don't disturb anyone."

Plussat: "Smooth landing in Chicago."
Miinukset: "The crew in my section near the rear of the plane was competent, but snippy. None seemed approachable. I contrast them with the Lufthansa crew from Toronto to Munich who were short-handed but so pleasant even though they were overworked due to some crew members not showing up. Lufthansa food is average at best. The central restroom area on the MUC to ORD flight became filthy. Aren't crew members supposed to police that area? Or are passengers supposed to bring rubber gloves to clean it halfway through the flight?"

Plussat: "The seats in business were spacious and comfortable. The crew was there to meet our every need!"
Miinukset: "We had to sit in the plane for 2 hours before liftoff because of a hydraulic lift problem"

Plussat: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."

Plussat: "The food was nice."
Miinukset: "12 hour flights in general not the most comfortable."

Plussat: "The direction"
Miinukset: "One flight attendant was rude to me"

Plussat: "Loved having a "real meal", and the fact that they remembered that I am gluten-free. The frequent pours of good wine helped make the trip more fun! I was amazed by the quantity of movies of top quality that were offered, and was able to watch 3 on the flight that I had not been able to see in recent months. The crew were terrific, seats could have reclined a bit more, but there was great leg room, and I did not feel squeezed in. Altogether, terrific!"

Plussat: "On time, no drama"
Miinukset: "Food wasn't good"

Plussat: "Great crew that was very attentive and good entertainment options. The flight was on time even though we left a little bit late waiting for passengers coming from a transfer flight"
Miinukset: "Nothing"

Plussat: "on time, smooth ride for a prop plane"

Plussat: "Comfort"
Miinukset: "Internet"

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Miinukset: "All of the less than good, obvious!"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Miinukset: "KLM crew exceed our expectations"

Plussat: "General flight journey"

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plussat: "The entertainment was amazing"
Miinukset: "The seats were a bit hard"

Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plussat: "Cabin facilities"
Miinukset: "They didn’t bring one of my bags"

Plussat: "It was all fine"
Miinukset: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Plussat: "Quick flight"

Miinukset: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Plussat: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Miinukset: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Plussat: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Plussat: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Plussat: "Boarding agent extra effort to improve my seating!"
Miinukset: "Food amount less than expected."

Plussat: "Efficient crew"
Miinukset: "Long, slow line at check in. Not many new movies or tv shows"

Plussat: "Nice flight ...was comfortable travel ...good food.Thanks"
Miinukset: "No such things"

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Plussat: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plussat: "Good services!"

Plussat: "Sound was broken on my TV set!"
Miinukset: "Called stewardess twice to assist. No response!"

Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Plussat: "Really friendly staff. Great service"

Plussat: "Friendly staff, good service and on time departure/arrival."

Plussat: "Very friendly service!"

Plussat: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Miinukset: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Miinukset: "They stole my money"

Plussat: "Excellent experience with the cabin crew."
Miinukset: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Plussat: "Ground staff at Manchester very helpful"
Miinukset: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Plussat: "Short-hop flight, fit for purpose."

Plussat: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "Crew was friendly, and the food was better than the usual KLM fare."
Miinukset: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Plussat: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Miinukset: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Plussat: "The staff and crew"
Miinukset: "Nothing"

Plussat: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Miinukset: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Plussat: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Miinukset: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Plussat: "Staff, service"
Miinukset: "Nothing"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "The flight crew were kind, polite, and attentive."
Miinukset: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Plussat: "Short flight friendly crew"
Miinukset: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Plussat: "Fine as delta flights go"

Plussat: "Food was relatively good"
Miinukset: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"

Plussat: "Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."

Plussat: "Only thing I like is seats and boarding experience"
Miinukset: "The terrible air hostesses rude arrogant and very disrespectful"

Plussat: "Good selection of movies and music. Food was mediocre."
Miinukset: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."

Plussat: "food wqs decent entertainment options were also good."
Miinukset: "nothing to complain about except leg space"

Miinukset: "Delayed flight - 2 1/2 hrs. No advance info. Departure gate change after check in. No Info at original gate. Unfriendly staff. No apology. No explanation for delay. Food substandard, even for cheap airlines."

Plussat: "No problems. I was satisfied"

Plussat: "On time"
Miinukset: "Nothing"

Plussat: "I liked the food, the pillow and blanket, they give you enough or plenty food."
Miinukset: "Although there were many movies, I'd like to have more English entertainment ootions. It was a long 8 hour flight, I watched 4 movies, so options are very important."

Miinukset: "Flight delayed and we sat on tarmac for 2 hours"

Miinukset: "No food or even water"

Plussat: "Flight left on time, the plane was clean and comfortable, but the staff could do with some additional training."
Miinukset: "They did not serve coffee in our table, the cabin crew were abrupt, almost rude, and in my opinion they can do better."

Miinukset: "Handling of delay: - Massive delays and time wasted with individual case handling at the transfer centre in CPH when a more efficient group/bulk handling of passengers on the same flight with similar cases would make more sense. Handling of baggage during the delay. Un-necessary additional delays with baggage handling due to poor management."

Plussat: "On time, movies, service staff"

Plussat: "Movie selection Staff Food"
Miinukset: "Drinks were expensive"

Plussat: "The food and service were great!"

Plussat: "food was delicious and I liked that they give everyone a full bottle of water at the start of the flight; plane was new and updated"
Miinukset: "Boarding was awkward and just a giant mass of people funneling in; tv show options only had 1-3 episodes and not entire seasons"

Plussat: "Seating was great, bumped to business class w/ extra chg."
Miinukset: "Earphones not working properly and when I ask they reset TV. Never came to ck on me afterwards. Not available to to ask.no vanilla icecream, only chocolate."

Plussat: "Comfortable seats and attentive crew!"
Miinukset: "Old movies not up to date."

Plussat: "The crew was fine. Got there on time."
Miinukset: "We arrived early to airport and we could not check in till 1hr before flight with the rest of the 200plus passengers. So waited in line with heavy bags just unnesccessary! Then get thru security and nowhere to sit for flight. But have shopping!!! Omg who needs to shop we want to sit and get food!!!! Not stand and fight to get food because your airline gives no snacks or drinks!! It's like entering prison for 2hrs"

Plussat: "The flight crews were great. The entertainment on the long flight was good. The food was abundant."
Miinukset: "While in Stockholm we had a flight delay and multiple gate changes. The lack of communication was frustrating. The food was too spicy for my taste as well as my 2 yr olds. No options were offered on the menu."

Plussat: "Not much to say on a positive note, I want to avoid this airline if I can."
Miinukset: "Three and a half hour flight and all they offer free is coffee and soft drinks! The economy seats are small and the flight attendants are indifferent, until it's time to promote their duty free products. Find an airline with better customer service."

Plussat: "It was100 % flawless and I recommend the SAS airline to all. The airline staff is great and the food is good."
Miinukset: "As previously stated, I think the airline should do a better job in answering phone calls. If they do answer the phone (1-800-221-2350), they either put you on hold for a whole day or, if you leave your phone no. and name to have them call you back, they never do . I am not the only person who has this experience. It is too bad because if this continues, the airline will loose business and I would hate to see that. However, I still will use KAYAK"

Plussat: "First time using SAS and very pleasant trip"

Miinukset: "They take blankets away too soon so u freeze. Three hour delay and they only give u a voucher to buy a cup of coffee"

Plussat: "Plane was clean, flight staff was friendly."
Miinukset: "No problems!"

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Plussat: "Food, crew, entertainment"
Miinukset: "We departed almost 3 hours late. No explanation given over speaker. No compensation, no apologies."

Plussat: "Nothing"
Miinukset: "Delay after delay. Screaming kid the whole flight. Could not sleep."

Plussat: "Friendly crew, overall excellent flight, excellent food"

Miinukset: "In-flight entertainment did not work, veggie meal I ordered was not there, and when I asked if I could have one of the extra business class meals, I was told no. I further asked if I could just have some chips from the snack basket and that was met with a death glare from the female flight attendant. All in all, the flight attendants were rude and unwilling to accept any ownership in the poor conditions of this 9 hour flight."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "In toilets there was no paper"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Nothing"
Miinukset: "Delay"

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "It was great to have a bottle of water right at the beginning of the flight! Made it easier to settle down and relax."
Miinukset: "It would be great to have a greater offer of music. I really like to listen to some new music from good artists and to get inspired for new music on a long flight. It's too bad, SAS only offers playlists of 1 hour..."

Plussat: "Introduce meals even to economy class"

Plussat: "Boarding process was lovely, flight attendants were very nice, very smooth flight"
Miinukset: "Uncomfortable seats, somewhat small for a 6-foot+ tall person to fit, especially legroom"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Amazing service."

Plussat: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."

Miinukset: "We bought tickets on priceline, Zurich to Oslo, paid $150 more for the shorter flight (by 1 1/2 hours), didn't realise the cost did not include luggage ($140 for 2 bags!), boarded late, only served water, coffee and tea, all other beverages were for a fee, landed late, bags were delayed by 30 minutes and soaked with water from the rain, some clothes inside were wet, overall poor experience, airline needs to polish their services and stop the 'nickel and dime" approach."

Plussat: "Entertainment system is very good - like 100 movies on demand even games available."
Miinukset: "Economy seats had little leg room; weren't offered a choice of entrees Make sure you call ahead if you need vegetarian meals."

Plussat: "The flight was on time; boarding was straightforward."

Plussat: "The plane was nice and clean, the crew was kind."
Miinukset: "There were no food options, only preset meals. Not fantastic for a vegetarian. Also, for two and a half hours we were delayed (while sitting on the plane after pushing back and then returning to the gate) due to something wrong with the plane. Along with being unnerving, it caused nearly everyone on the flight to miss their comnecting flight."

Plussat: "Excellent communication through email the few days before departures eg confirmation of flight,gate numbers ect. It was my first time with Kayak and will definitely not be my last."
Miinukset: "nothing !"

Miinukset: "That I wasnt on the flight! Air traffic in Rome delayed us from leaving on time. Airline wouldnt comment until 15 minutes before landing if connecting flights would be held. They werent...we were 45 minutes late. Though my son and I were put up in a hotel it didnt compensate for our missed engagement in Chicago.1 full day gone!"

Plussat: "The crew with neither rude nor particularly welcoming."
Miinukset: "When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable."

Miinukset: "1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona"

Plussat: "Nothing wouldn’t fly with them again"
Miinukset: "Everything"

Miinukset: "A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air"

Miinukset: "The flight was delayed with very little information given by the crew. There was a 15 min delay getting off due to there being no airbridge and no information from the crew. There was very little legroom. The seat in front was broken and kept collapsing on my legs"

Plussat: "Staff was pleasant and polite. Seats were comfortable enough for economy."
Miinukset: "Boarding seemed to take and incredibly long time."

Plussat: "Flight was on time"
Miinukset: "Extremely uncomfortable"

Plussat: "Nothing what so ever, not seen such a rude staff in my years of traveling. Totally no customer care"
Miinukset: "A bit more courtesy with passengers"

Miinukset: "The booking did not include my luggage despite buying the most expensive version of the fare. When I spoke to customer service, the could do nothing. I filed a complaint and will seek recompense further up."

Plussat: "Vueling is a great airline - very hip and cosmopolitan. The crew was young but intelligent, hard-working and helpful"

Miinukset: "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."

Plussat: "Space plus"

Plussat: "The crew was amazing. They makes sure that we will be comfortable with a baby"

Miinukset: "Leg room. Better maintenance of plane. Timekeeping."

Plussat: "Because kayak did not alerted me my flight had to be moved to Miami since is the only city that provides passports the same day. This extra expense costed me over 400$ in hotels gas and extra parking costs."
Miinukset: "Kayak services were terrible and I do not plan to use them again. The website should have alerted me that I needed a passport valid for longer than 3 months to my flight for Spain."

Plussat: "Amazing and helpful crew"
Miinukset: "Long delay and inefficient boarding for people with digital boarding pass"

Miinukset: "Somehow my bag didn’t make the allowance, and I had to pay $40, everyone else had equal baggage and were allowed to use them as carry on except me! NEVER FLYING WITH VUELING AGAIN!!!!!!"

Miinukset: "Most Vueling flight that I take are delayed"

Miinukset: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"

Miinukset: "Late"

Plussat: "Good but not the delay"
Miinukset: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."

Miinukset: "very easy checkibg, friendly at airport, snd same day reminder"

Plussat: "Nothing"
Miinukset: "The flight that was suppose to leave at 3 pm only took off past 11:00 pm"

Plussat: "The plane was clean and comfortable"
Miinukset: "My flight was approximately five hours delayed and I received no communications from the airline other than changing updates to departure time ranging from two hours to twenty minutes to five hours of delay. Airport staff offered no condolences or compensation."

Miinukset: "no food no drink all 2 flights"

Plussat: "I like the landing by the pilot from Beirut to Barcelona. I also appreciated the one flight attendant that helped me and my family."
Miinukset: "They didn’t let me gate check any carryons. They made me pull out all my stuff to reallocate the weight in my carryons before letting me go with all of them. Why? Is the weight issue an over head storage weight limit issue or a fuel issue? Either way they eventually let me go. Ridiculous. They charged me over $110 for an extra check bag when kayak told me it would be $65-$110. Scam/stealing. Also, they told me I had to hold my kid during take off and landing instead of them being in their super secure car seat. How is that even logical? They said it was a company policy. If it was a company policy, why didn’t I have to hold my kid on the following flight? Dumb."

Plussat: "On time"

Plussat: "Boarding was ok"
Miinukset: "Flights usually delayed and the cabin crew look like they are sucking on a perpetual lemon"

Plussat: "In general service is good."
Miinukset: "Flight was delayed over 90 minutes, which seems to be a reoccurring theme as they have managed to score significant delays in both flights I’ve had with them."

Plussat: "Check in was easy."
Miinukset: "Aircraft was old and run down. The BCN terminal did not have enough seating and not knowing the gate until an hour before the flight kind of sucks."

Plussat: "Cheap, clean, great on board crew. I arrived early for my flight and was able to change my flight to an earlier one cheaply, quickly and hassle free. Excellent customer service."
Miinukset: "Shocking check in. Only 2 desks open queued for 45 mins just to check in. Despite arriving in plenty of time. This was a Saturday lunchtime and the queue quickly built up and despite several members of staff being around no further desks were opened up until the queue became huge."

Plussat: "The Staff were very attentive and attractive!! Very Comfortable flight and well worth the money! I would only fly with Vueling to Barcelona! Amazing Experiance Thank you everyone"
Miinukset: "Outstanding"

Plussat: "On time"
Miinukset: "Cramped"

Plussat: "Made it to a new country safe and sound. Was nervous at first but relaxed once everything started going."

Plussat: "Quick boarding"
Miinukset: "very less leg space which doesn't even permit to head down on front tray."

Plussat: "Efficient, great value"

Miinukset: "Cancellations and delays over and over again. Will not be using them again."

Plussat: "All"
Miinukset: "All good"

Miinukset: "Small. Narrow seats. Late flight"

Plussat: "Good crew, Lovely flight"
Miinukset: "Slight delay but wasn't a big problem"

Plussat: "On time"
Miinukset: "Lazy steward talking and the toilet were he was standing next to had all water"

Plussat: "The crew was polite and boarding was efficient"
Miinukset: "Security at the airport"

Plussat: "Somewhat friendly crew."
Miinukset: "We had to pay extra to check-In our luggage only for Vueling airlines to lose my friends luggage. They did not even make us feel like they would do everything possible to find it and it ruined the rest of our trip. My friend ended having to buy everything from underwear to shoes to clothes. Not only did it take time and energy to find clothes for her but it was very costly. I've flown MANY airlines and have never had deal with lost luggage so I was expecting more from the airline to do everything possible to located it or compensate us for their mistake, especially when we had to pay an additional $50 USD to check-in our luggage (that ultimately ended up lost). I would not recommend this airline."

Plussat: "Nothing."
Miinukset: "Worst experience ever. Will not fly with them ever again. Avoid at all costs"

Miinukset: "flight was delayed by 4 hours"

Plussat: "It was not clear on Website that we would be charged extra for luggage."

Miinukset: "Plane never left. Bused us to Bilbao, missed our flight to Porto. Have to wait in Barcelona for hours. Flying us to Vigo, Spain then ground transportation to Porto., 11 hours later."

Plussat: "Nothing. I am emerald and this was a hideous flight."
Miinukset: "It was late. It was packed. It needed busses at both airports. And it took 1.5 hours to get my luggage. Never again."

Plussat: "Brand new plane. Very clean"
Miinukset: "Boarding was a bit messy...."

Plussat: "seats"
Miinukset: "Long check in line/cue and then we had to go to another line to pay for our bags"