Etsi halvat lennot reitille Arizona $[7232-Helsinkiin

Plussat: "Need a more improvement for the service"
Miinukset: "Need a proper training"

Plussat: "Baggage policy and amenities on board as well as the Istanbul airport as a connector."

Plussat: "Nothing"
Miinukset: "Poor customer service"

Miinukset: "Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled."

Miinukset: "Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard."

Miinukset: "Free WiFi"

Miinukset: "Room temperature control should be better."

Miinukset: "Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet."

Plussat: "I did add a wheelchair, they just provided it at Dallus airport. During conneting flights they did not take care of my mom. She has orthrytis and was not be able to walk long distance, but no body provide her wheelchair and did not help her to find a gate for her next flight. It was really disappoin"

Plussat: "Everything was fantastic"
Miinukset: "Prices please low and cheaper"

Plussat: "We arrived in Athens eventually"
Miinukset: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Miinukset: "long lay over"

Plussat: "The food and the entertainment was excellent!"
Miinukset: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."

Miinukset: "Seats are too cramped and not enough leg room. Plus our seats did not recline which is painful on a 10 hour flight. The flight attendants and front desk workers had an attitude as well."

Miinukset: "Had to carry all baggages to international departure on myself OUTSIDE. Very inconvenient plus 14 hours layover with no lounge to stay"

Plussat: "overall, service was great"
Miinukset: "seats are too narrow"

Plussat: "Nice toiletry bags for all passengers, including economy class."
Miinukset: "They ran out of apple juice and one of the main dishes very early in the flight. This happened on 3 of my 4 Turkish Air flights during this roundtrip. Unlike the flight from JFK to IST, this one did not include lotion and scent in the bathroom."

Miinukset: "Very limited selection of movies."

Miinukset: "Not enough bathrooms. Very long lines to go to the bathroom."

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Turkish Canelled my flight"

Plussat: "Food was good! Loved all the goodies! Crew was friendly"
Miinukset: "The airplane was way to warm, for such a long flight it should've been a better temperature inside the plane, you dont want to get all sweaty and smelly while traveling!"

Plussat: "The staff, as usual, were fantastic. They handled the screaming babies well. Likewise, the movie selection was decent."
Miinukset: "On both meals they ran out of one meal option so no choice was available. The bathrooms got pretty got pretty gross towards the end of the flight."

Plussat: "the flight was comfortable and the crew as very warm"
Miinukset: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."

Plussat: "Professional and friendly staffing, comfortable flight."
Miinukset: "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."

Plussat: "No delays Courtesy of crew Very pleasant fly"

Miinukset: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"

Plussat: "Crew was very helpful and everything was good"
Miinukset: "Lost my baby stroller and didn't found when arrived"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "Homeland has made flying into the us miserable. The checking of cameras is ridiculous. If they work we should not have to check them. Then when we landed the nastiest people are in the us Turkish check in was painful and makes one consider not flying"

Plussat: "food is always good..crew too"
Miinukset: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"

Plussat: "Nothing"
Miinukset: "Flight was canceled"

Plussat: "Kind and professional staff, smooth check-in procedures, comfortable flight."
Miinukset: "I guess this is not related to the TK airlines itself, but once passengers check in and about to board, there is not toilet, so if you need that facility, you have to go out and through the security screening again."

Plussat: "food was very good for such a short flight!!!"

Plussat: "The crew was friendly and the food was good. Being from the US I was not expecting food in a 2.5 hr flight!"
Miinukset: "The seats were not as comfortable as in the Airbus for the transatlantic flight."

Plussat: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Miinukset: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."

Plussat: "Everything"

Plussat: "The seats were actually comfy in economy. My layover was cheery at the Istanbul Airport."
Miinukset: "You cant be worried too much about time...had a tight connection = detached from luggage. Fixed the next day."

Plussat: "The service is amazing Food is great"
Miinukset: "Boarding was interesting"

Plussat: "basically the entertainment was the only positive part of the experience and the mac and cheese was ok"
Miinukset: "The airline apparently switched us to an earlier flight however we had received NOT A SINGLE email telling us that our flight had been moved. We had continued to receive emails for our original flight which still existed. Have no idea why they would move us in the first place and not tell us. We had to go through the hassle of getting switched back to our earlier flight which took an additional hour of dealing with people. This mimics our experience flying from Dalaman to Istanbul when our flight was canceled and we received no notification. They told us it was too early to receive a notification (we were there 12 hours in advance). However, had we arrived within the suggested window and found out it was canceled we never would have been able to reschedule to a connecting flight that still got us to Madrid in time.When checking our bags, the clerk tried to tell us that a backpack and small purse were too big to count as personal items even though they had been fine on ALL of our previous flights. I pointed out that individuals in other lines had larger backpacks that were being counted and he finally acquiesced but with a lot of attitude. The plane was then an hour late. The sign for boarding continued to tell us it was on time up until 45 minutes AFTER we were supposed to have boarded when it finally updated and said 'delayed'. The crew stood around laughing and providing zero updates as we all worried about whether or not we would make our connecting flights. TERRIBLE EXPERIENCE OVERALL"

Plussat: "Economy class seats were comfortable and had more recline than most airlines."
Miinukset: "I didn't understand why it took us so long to board and take off. The weather was fine; no explanation was offered for our 90-minute delay in takeoff. This delay caused me and many others to miss connections in Istanbul. Also, the transfer process in Istanbul was very confusing; I was given wrong directions and waited twice in the wrong place before I found the right line to wait in."

Plussat: "Crew is amazing, as always"
Miinukset: "Allergic needs were not met"

Plussat: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Miinukset: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."

Plussat: "same as above with fligt from Mumbai to Miamis"
Miinukset: "same as the return flight.Did not like the food"

Plussat: "Very friendly crew"
Miinukset: "Boarding was delayed for over an hour and we had to stand in line in closed off secure room (without restroom) due to security issues. They should have had everyone sit down to wait rather than stand in the ABCD group lines."

Plussat: "Food and entertaiment. Crew was very good."
Miinukset: "No leg room for people 6 feet and taller."

Plussat: "I HAD AN AISLE SEAT AND ALL WAS WELL."

Plussat: "FOOD,, CREW ATTITUDE & TIMEING."
Miinukset: "AS BOVE"

Miinukset: "70mn late. not enough place in the front although I have chosen the seat myself of that purpose"

Miinukset: "The snacks were good, but they should have offered some drink selections."

Miinukset: "No leg room on this plane"

Plussat: "I appreciate the care Delta has for their passengers during this pandemic. From the seat spacing to the boarding process great measures were taken."

Plussat: "The crew really was amazing. Friendly. Communicative."

Plussat: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Miinukset: "The in flight screens weren't working well."

Plussat: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."

Plussat: "Very engaging crew."
Miinukset: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."

Miinukset: "Temperature inside airplane extremely hot."

Plussat: "The airplane seats and entertainment were 150% bettter than American"
Miinukset: "The check in area felt cramped, understaffed and like a 4th rate airline"

Miinukset: "The snacks were limited. They only had cheez-its and no cookies."

Plussat: "Kind staff, comfortable seats, movies, easy flight - pretty much everything was great!"
Miinukset: "Nothing- it went very smoothly."

Miinukset: "Better choice of snacks"

Plussat: "Pilot was super nice and informative when the flight was delayed."

Plussat: "Grateful Delta still has drink and snack service. Also grateful to still be able to bring a carry on on board. Good movie selections."

Miinukset: "The wrap didn't taste too well."

Plussat: "Crew was friendly, helpful and provided comfort"

Miinukset: "Had to wait for a gate in Sav for 20 minutes and another 20-25 for bags"

Plussat: "None of it"
Miinukset: "Everything. Can it please leave on time for once"

Plussat: "The flight was smooth and the crew was very professional"
Miinukset: "Have wifi available"

Plussat: "The crew were good."
Miinukset: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."

Miinukset: "Delayed 3 hours"

Plussat: "Friendly greeting and goodbye.goog entertainment."
Miinukset: "Too hot, attendant did not know plane."

Plussat: "They let me sleep."

Plussat: "good job over all"

Plussat: "Entertainment on the flight was fantastic."
Miinukset: "Delta really struggles with trying to get everyone in the plane in an orderly fashion. Window seats must climb over all of the aisle passengers that got on before."

Plussat: "Incredible service, great entertainment options, comfy seats"

Plussat: "Pleasant flight, plenty of entertainment on a long flight."
Miinukset: "Delayed our flight, had to buy another hotel night to accommodate and restructure our schedule, but it was pleasant other than that."

Plussat: "Good flight."
Miinukset: "Nothing."

Miinukset: "Delta scheduled us a connection with only 35 min of layover. We had to go from Concourse E to A and the plane was several min late.We barely made it before the gate closed 10 min before pushback."

Plussat: "New airplanes.On time schedule .Very professional a"

Plussat: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"

Miinukset: "It was cold"

Plussat: "got to the plane even though the ground crews had a lot of people to get bags checked for even down to 30 min to flight departure but still got their bags onto the plane"
Miinukset: "massive rips in the bag"

Plussat: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Miinukset: "Food and food."

Plussat: "Everyone was friendly and the beverage service was very quick for such a big flight that was full. It was a great flight crew."

Miinukset: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."

Plussat: "If you're willing to pay the upgrade, the entertainment system and ear buds should be in working order! Seats still uncomfortably narrow and audio system on plane should be audible!"

Miinukset: "Paid $28 for a Wi-Fi package that didn't work. No refund...."

Plussat: "New comfort seats. Nice staff. Pilot kept us continuously updated."
Miinukset: "Unclear info on upgrade [priority boarding when upgraded?]. Inability to upgrade ticket made using mileage points or upgrade at counter at gate."

Miinukset: "The redesign of seats means that very few of Delta's planes can actually accommodate a sherpa-style pet carrier, even though they are an industry standard for in-cabin travel. Further complicating the problem is that the clearance under the seat varies depending where in the cabin you're seated. It's become an extremely stressful proposition for which I have the privilege of paying an extra +$100 each way whilst having to give up one of my carry ons. As far as I can see, the charge is just straight up greed, since no one would be able to use the space beneath the seat in front of me, anyway, and carrying on my cat cause zero extra work for the crew. I'm going to have rethink my loyalty to Delta. At least with Southwest, they'll let me check two bags for no additional cost."

Plussat: "Smooth. Fast."

Plussat: "One of the male flight attendants was very nice"
Miinukset: "No food was provided, there was a throw up stain on my first flight to Atlanta then on my connecting flight there was crumbs on my table, my boyfriends table did not want to close so that caused discomfort to the person in front of us. Boarding time took a very very long time"

Plussat: "Boarding was easy and fast"
Miinukset: "Seats were cramped"

Plussat: "Nothing to like.."
Miinukset: "Everything about the flight..."

Plussat: "On time and convenience of the connection"
Miinukset: "Airplanes were a little bit old"

Plussat: "plane was farily empty. Who doesn't like that, other than Delta, haha. Nice workers, smooth flight."
Miinukset: "Delta comfort was very tight. I'm 6 foot tall and my knees were hitting the chair in front of me the whole flight."

Miinukset: "Service"

Plussat: "free tequuila"
Miinukset: "norte americano gringo scum from hell usa terrorist pigs"

Plussat: "Nice"
Miinukset: "Check point had only one person working on a holiday weekend made for an extremely long wait"

Miinukset: "Not real happy with getting charged 25 dollars for a bag when I am MVP with Alaska Airlines, was under impression both airlines are together."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "comfortable seats, quick flight"
Miinukset: "in-seat entertainment and a full salami sandwich instead of half for snack"

Plussat: "Very accommodating staff"
Miinukset: "breakfast served was still frozen."

Plussat: "Everything about the flight was perfect."
Miinukset: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"

Plussat: "I paid to go with Lufthansa airways not with United Airways. And I came to know the day of the flight that I was to board United airways. Really disappointed."
Miinukset: "In the international flight United Airways charge for the Wiskey liquor. And that is ridiculous."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Miinukset: "My seats were broken on two flights--could not recline. Maintain the equipment better."

Plussat: "Cabin crew and service"
Miinukset: "Left over 2 hours late and we missed our condo in Chicago and had to rebook and spend the night"

Plussat: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The Lufthansa app provides updates on plane status and gate number, etc."
Miinukset: "N/a"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Great staff, pleasant flight, nice options on the screen to choose from, etc."

Plussat: "The seating configuration was ideal (2-3-2)"

Plussat: "Welcoming from the crew"
Miinukset: "Take off was very scared"

Plussat: "Flight staff were kind and friendly"
Miinukset: "I could not push my seat back and the man in front of me pushed his back leaving me very little room"

Miinukset: "Boarding from terminal f sucks"

Plussat: "Keeping in mind it was an economy class, I thought the flight was fine. Decent food. I would have preferred some with a heavy cheese sauce. I had gotten sick in Egypt and I felt lousy (dizziness and headache). Despite my physical condition I thought the flight was okay. Crew were professional and airplane was clean. Beer to drink. Other than the fact I was sick, I enjoyed the flight."
Miinukset: "The dinner option was okay. I felt the heavy cheese sauce pasta was a bit too rich. Other components to the dinner was fine."

Miinukset: "We landed an hour later than planned with no warning, I missed my connecting flight."

Plussat: "food was excellent"
Miinukset: "no 'breakfast' specifically, other snack items were available"

Miinukset: "The food options you're supposed to get don't exist because they provide a limited number of the variety they have! By the time they get to your seat, they are already out of options. Sadly, the quality and service are going down too."

Plussat: "Crew was pleasant and helpful, even once we had a long delay"
Miinukset: "The cabin was very tight and the seats were very uncomfortable"

Miinukset: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle. Not enough room between the rows. Passenger in front of me most picture straight into my face"

Plussat: "food and service"
Miinukset: "All good"

Plussat: "The crew was a 10. They were wonderful."
Miinukset: "I was in business class and the tv remote did not work."

Plussat: "Staff"
Miinukset: "Space and overall comfort of economy class"

Plussat: "On time and straightforward - unlike the previous night when an Air Traffic Control weather delay prevented a connection at Chicago (no fault of Lufthansa). So I stayed over in Arkansas at home as there was no offer of compensation (hotel or $) for the delay."
Miinukset: "Nothing"

Plussat: "The crew was friendly and provided constant updates while the flight was delayed multiple times."
Miinukset: "It is not a good idea to serve dinner at 1am in the evening when people are falling asleep. It would have been a better idea to serve lunch vs dinner"

Miinukset: "Food was pretty bad"

Miinukset: "Needed entertainment"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "Seated near and next to me were about 9 German men who had begun their vacation to Colorado in the airport bar prior to the flight. I was seated in a middle seat "J" (I believe) in row 37 or 39. The men were receiving from the stewardesses repeatedly two glasses at a time and kept going back to the galley and getting two glasses of wine at a time Although they were loud, congregating in the aisle around rows 37 and 39 they were not limited in what they could drink. The two on either side of me were disrespectful of my personal space and were very inappropriate. I got up and went to the galley behind my seat to ask the stewardesses to get me another seat. During this time the guys kept coming back to this galley for more wine still taking two at a time. The stewardesses explained that the plane was full. Others complained also. I then asked the stewardesses if since they were over serving these guys, would they trade one of their jump seats with me. At this point they cut the guys off and got the pursar. She talked to them and ignored my personal safety concerns and said no one gets on a plane drunk (yeah, right) and that they would now behave and were asleep. That's why they are still talking at the top of their lungs and standing in the aisle? I asked. I wish I had video recorded this, I did not as others with kids in the aisles across from me did. I hope their videos go viral Not impressed with Lufthansa"

Plussat: "Everything was pretty good. Except for the seats."
Miinukset: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Miinukset: "No boarding lines. Boarded late. I was not given enough time from my arriving flight. I had to spring the length of the airport and up and down stairs as the elevators had long lines. Maybe it was good it boarded late or I wouldn't have made it."

Plussat: "crew"
Miinukset: "food, entertainment"

Plussat: "Munich airport is convenient and boarding went smoothly"
Miinukset: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."

Plussat: "From Munich to Toronto, it was great, especially being seated where I wanted, the window. I was able to watch great movies too, and during a 9hr flight, thats really nice."
Miinukset: "The food could be better. Too salty. But it is better than nothing and it was hot! So that was good."

Plussat: "Lufthansa did put us up in a nice hotel after we missed our connecting flights."
Miinukset: "While the delays associated with the flight weren't Lufthansa's fault, they could have kept us better informed as to what the plan and potential alternatives were."

Plussat: "The politeness and friendly demenor of the LH crew is very refreshing and makes for easing the stress of a long journey. The seating arrangement and the below deck toilets were also nice. Seating next to toilets is never comfortable and moving them downstairs is a great idea,"

Plussat: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Miinukset: "Very dry sandwiches."

Plussat: "Good entertainment options and nice choice of movies and TV. Complimentary drinks are good and service is frequent."
Miinukset: "Difficulty with Lufthansa's website made it so that I could only complete check in for one person in our party. When we arrived at the airport and they printed boarding passes, the Lufthansa agent re-assigned seats without asking or telling me and gave us all middle seats. Very poor form. Food was either average or bad, depending on what was served. Boarding is unorganized, with people lining up over an hour prior to boarding and almost completely ignoring their boarding groups."

Plussat: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Plussat: "Nothing no communication for delayed flight lost luggage. Just lines everywhere to fill out forms with only 2 employees worst experience ever"
Miinukset: "No communication. Flight delayed no answers. Just long line to be put on a waiting list"

Plussat: "THE MAIN CREDIT FOR LUFTHANSA FLIGHTS ARE VERY PUNCTUAL IN TIME"

Miinukset: "nothing"

Plussat: "Overall, great flight. Great service, food was excellent, flight attendants were very competent and very polite."
Miinukset: "Liked everything."

Miinukset: "seats are way too close to each other."

Plussat: "All good"
Miinukset: "But leg room"

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Plussat: "Comfort"
Miinukset: "Wifi on klm"

Plussat: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Miinukset: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Plussat: "Impressive service... amazing crew, very friendly and professional"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Plussat: "Newer plane, crew was amazing, seats were adjustable"

Miinukset: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plussat: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Plussat: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Miinukset: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plussat: "Great plane and staff"
Miinukset: "Delayed"

Plussat: "Very professional"
Miinukset: "Lost luggage"

Plussat: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Miinukset: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Plussat: "Seat was good"
Miinukset: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Miinukset: "Doesn't"

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Plussat: "Entertainment was amazing"
Miinukset: "Seats a bit hard"

Miinukset: "Boarding was very slow."

Plussat: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Miinukset: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Plussat: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Miinukset: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Miinukset: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Plussat: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Miinukset: "Not happy to pay extra money for my case"

Miinukset: "Our lougage did not arrive"

Plussat: "Good flight, arriving well on time."

Miinukset: "You are almost always late!"

Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plussat: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Miinukset: "That it didn’t happen."

Plussat: "Left ontime and service was excellent."

Plussat: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Miinukset: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Miinukset: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Plussat: "Booked extra room seat which gave me good room for seating"

Miinukset: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Plussat: "Seats were comfortable"
Miinukset: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Miinukset: "The food was okay, not that great."

Plussat: "was very quick"

Plussat: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Miinukset: "Nothing!"

Plussat: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Plussat: "newer plane, good staff"
Miinukset: "need better and more food options, more often"

Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Plussat: "That we didn't crash"
Miinukset: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Plussat: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Miinukset: "As above"

Plussat: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Miinukset: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Plussat: "Atmosphere, crew were very professional and friendly"
Miinukset: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Plussat: "Very good flight, excellent service and good food."

Plussat: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Miinukset: "No complaints."

Miinukset: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Plussat: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Miinukset: "Food was not very good Tasteless and rubbery"

Miinukset: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Plussat: "Coffee/water complimentary regardless of class. 45 minutes in the air."
Miinukset: "Very small plane. No USB."

Miinukset: "my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons."

Plussat: "No"
Miinukset: "Everything"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "The was knowledgeable, but customer acumen sucks."
Miinukset: "The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers."

Plussat: "the diverse amount of films"
Miinukset: "the food could have been better."

Plussat: "Seating room, food, and service"
Miinukset: "Nothing"

Plussat: "On time"
Miinukset: "Charges for everything"

Plussat: "No problems. I was satisfied"

Plussat: "Loved the service. Nice small plane. Very easy boarding. This is a quick inter-city flight. The plane is small and agile. It did some pretty nimble turns and sharp banking that might be a little too exciting for some."

Miinukset: "My flight was cancelled and no one notified me! Instead, FlyUs.com placed me on a different SAS flight that had a 15 minute layover in Copenhagen. Needless to say, I would have missed the flight from Copenhagen. I realized the issue the day-of, spent hours on the phone trying to book a different flight through the customer services at FlyUs.com (stupid company!), and was finally rebooked by SAS on a different airline. When I called SAS directly, they immediately took care of the situation and handled it well, but I wasted an entire day dealing with FlyUs.com, waiting on confirmation for a flight that I was never going to receive. The whole experience was awful."

Miinukset: "No food or even water"

Miinukset: "Flight delayed, had to take 2 other flights to get to the final destination. Arrived at 9pm instead of 2pm."

Plussat: "Jal is the best airline"
Miinukset: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Plussat: "Crew were pleasant."
Miinukset: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."

Plussat: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Miinukset: "No major complaints on this flight."

Miinukset: "Should at least serve some water"

Plussat: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"

Plussat: "Every one from the check-in counter to the baggage claim was gracious, courteous and very interested in my well-being. It was quite a lovely experience.."
Miinukset: "No problems at all... a wonderful trip"

Plussat: "I liked that we landed."
Miinukset: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."

Miinukset: "I didn't get any veg options for my dinner at all"

Plussat: "nothing."
Miinukset: "I hated flying on easyjet, there was NOTHING easy about it. hidden fees, horrible service, and flight delays. I am never flying with them again"

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Plussat: "This was my first flight in SAS and it was a wonderful experience. The crew was pleasant and the seating was spacious and the plane was clean. Very refreshing atmosphere."

Plussat: "Nothing"
Miinukset: "Delay after delay. Screaming kid the whole flight. Could not sleep."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"

Plussat: "I liked the movie quality and overall order of the stuff and the flight."
Miinukset: "Since when do I have to pay for wine? :( Also, too few movie choices."

Plussat: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "The leg room. The great service and attitude."
Miinukset: "The food... needs to be improved, even if it means charging a fee."

Plussat: "It was a pleasant flight with friendly service. Boarding was smooth and efficient."
Miinukset: "Food choices and limited entertainment. I know that SAS need to remain competitive, but strict limits in drinks seems a bit cheap."

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "The crew were very friendly"
Miinukset: "The entertainment System could use an update - more recent movies and TV shows would help."

Plussat: "paying extra for more legroom"
Miinukset: "Everything, small seats, lack of variety for movies, poorly trained staff, lost baggage, delayed flight and missing connection. SAS has dropped in quality"

Plussat: "Easy boarding"
Miinukset: "No food option, Drinks are not free(international flight), no toilet paper"

Plussat: "Introduce meals even to economy class"

Plussat: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Miinukset: "wifi - never worked"

Plussat: "The food and onboard service was excellent THe entertainment was plentiful and varied."
Miinukset: "The seats were to close together. I am not one to get claustrophobia but 5 hours in I felt it and I nearly bolted off the plane after the 10+ hour flight. UGH. Shoulder to shoulder, knees touching the seat in front of you, and only a few inches to recline. UGH. We tried to upgrade when we arrived at Oslo and again in Stockholm but the personnel at both stations were rude and not helpful. UGH."

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Direct flight"
Miinukset: "Small seats"

Plussat: "No delays, early landing which made my 50 minute layover seamless."
Miinukset: "I have no complaints"

Plussat: "they let us sleep, keeping the light and announcements off during most of the flight"
Miinukset: "staff at the gate kept changing my seat without my consent. i had reserved a seat online and they ended up seating me aomewhere else."

Plussat: "Nothing , it was terrible flight ."
Miinukset: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."

Plussat: "Flight timeliness and crew."

Plussat: "The plane was relatively quiet"
Miinukset: "I am 5' 10" tall and I could not fit into my seat. Reserved my tickets almost a year in advance and paid twice the normal fare to have an emergency exit row, instead got the row in front of it that has no reclining seats!!! SAS's cramping passengers into a sardine can strategy really hit a new low."

Plussat: "Flight was fine, cr"

Plussat: "Overhead storage adequate."
Miinukset: "Cramped (standard coach)as rhe person in front of me reclined his seat. Unhappy that I was required to pay extra to select a seat in standard coach when I made my reservation weeks ago. An airline's price should include selection of an available seat. Requirement to pay for even one drink on a transatlantic flight seemed cheesy."

Plussat: "Crew was great. One of the best ever."
Miinukset: "With a flight scheduled for around 11 hours, seat comfort is at the top of my list of importance. These big Airbus planes have the worst seats for long hauls. I had forgotten previous experiences when I made the reservation but won't in the future. If it is a big Airbus, I'll opt for a flight with a 767, 777, 747 or 787. And what's with one soda per flight? Overall, an acceptable flight but just barely."