Etsi halvat lennot reitille Baleaarit $[81-Suomeen

Plussat: "La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno."

Plussat: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."

Miinukset: "Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food"

Plussat: "The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive."

Plussat: "The pilot pointed out the Alps as we flew over. It was an early flight most were sleeping and we would have missed it had he not mentioned it."
Miinukset: "Nothing all was good"

Miinukset: "10+ hours flight. No food. No beverage. No snack. No blanket. I travel a lot and never saw a flight without service like this before. At the very minimum, snacks are reasonable. Extremely bad experience. Very disappointed with Lufthansa."

Plussat: "The seats were very spacious and we were fed on the flight!"
Miinukset: "In flight entertainment."

Plussat: "the price"
Miinukset: "everything else food seats service ..."

Plussat: "Nothing"
Miinukset: "I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight"

Plussat: "Crew very nice"
Miinukset: "Connecting flight time was half hour and at other side if airport- not fun at all. Barely made flight home"

Plussat: "Overall"
Miinukset: "Space was limited"

Plussat: "okayish"
Miinukset: "delay could be complimented by faster speed"

Plussat: "Lufthansa take great care of their passengers, always"
Miinukset: "Poor gliding in and rough landing"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again"
Miinukset: "the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "2 hours Delayed and operated by United ..."

Plussat: "Flight crew and food was wonderful."

Plussat: "Friendly staff!!!"
Miinukset: "All good!!"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Great crew and plane"
Miinukset: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Miinukset: "My baggage didn't come on time. I have to stay at the airport for additional 3h"

Plussat: "Actual flight, staff, food, beverages."
Miinukset: "Altho I checked in on line in advance, i was unable to print my boarding pass . Lufthansa very little space for check in & luggage at Charles de Gaule and staff advised me to arrive at 4am for 7:45am departure so I could stand in line to get boarding pass and deposit luggage. I did so. Wait was not too long. Security was fast by comparison."

Plussat: "There's nothing much that's positive to say about this leg of our journey."
Miinukset: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Miinukset: "The food is not very good"

Miinukset: "Delayed"

Miinukset: "No problems average flight slight delays."

Plussat: "The crew was excellent, friendly, and attentive, especially paying attention to my kids. The pilot and his crew did a great job during the flight as well. Thank them all for a pleasant and safe flight!"
Miinukset: "The only concern I have is regarding the diet. During the shorter flight, from Budapest to Frankfurt, the stewardess informed me that she couldn't get me gluten-free meal/snack. I understand that catering to special diet needs is not easy but following a gluten-free diet is not my choice, it is something I need to deal and live with on a daily basis. I felt disappointed since I had a long trip ahead of me, and I know that I, just like all the other passengers, had paid for the flight that should include the meal as well. Thank you for reading my concern and trying to see it from me, the passenger's point of view."

Plussat: "Water bottle when we arrived at our seat."
Miinukset: "Paying 8 euros for premium movies AND if you wanted earphones (I had my own), you would need to pay 2 euros more. Excessive. Choice of movies was rather limited even in premium. In regular, it was quasi non-existent (2)."

Plussat: "Clean plane tho old 747. Great crew."
Miinukset: "Of course really tiny seats. Meals can only ever be mediocre but better than American carriers."

Plussat: "Every thing"
Miinukset: "Operation system"

Miinukset: "No entertainment system at all - no movies, no music and no WIFI"

Plussat: "They had delicious little sandwiches for breakfast, and were amazingly efficient at getting out the snacks and coffee."

Plussat: "I liked he cleanliness of the plane and failities, friendliness and professionalism of the flight attendence and Crew members. on time schedule and flight."
Miinukset: "The Food was terrible, I would rather have the Option to pay for something more edible"

Plussat: "First time for flying Lufthansa and I rate it higher than Emirates which was my favorite until now. Reasons? Number one, the crew. On top of every detail for a comfortable flight. Ten hours and I didn't sleep at all( never can sleep sitting up) and I think they came by with extra water and juices at least six times. Two hot meals of delicious food, superb snacks available near the galley, and comfortable seats with better than average legroom."
Miinukset: "Can't think of anything except the length of the flight which can't be helped."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "I enjoyed it."

Plussat: "Boarding staff was cooperative On time departures and arrivals"
Miinukset: "Crew in Lufthansa are racist. Don't want to elaborate here but trust me for this. Bad quality food. They don't even have sufficient food for everyone. I didn't get two meals on one flight. Loo's are not maintained. Crew too rude. Had called a flight attendant for service but didn't show up until an hour (exactly an hour). Later I had to get up and take it. Can write an essay on my whole journey."

Plussat: "Air china different"

Plussat: "The flight staff was excellent!"

Plussat: "Crew was very friendly and helpful."
Miinukset: "No food/snacks after a long first flight. At first it looked like we were in first class, then they decided to move it a few rows up after everyone was seated."

Plussat: "I always try to fly LH, but do so only if there is a deal available. This time I was especially impressed with the ground crew service in Frankfurt who offered assistance that I would have been too self-conscious to solicit, and it made all the difference."

Plussat: "Crew was great and the plane was clean. Food and drinks were good."
Miinukset: "Nothing."

Plussat: "It was all together a pleasant trip."

Plussat: "Everything except food"
Miinukset: "My family took a flight earlier and my daughter complained about giving chicken to her although she was registered asian vegeterian. Same think happened to me as well. I was offered chicken even when i asked for asian vegeterian. When i asked to replace with vege option, the crew member replace with sea food, If this happens again, on my return flight, i am not going to let it go."

Plussat: "The cabin crew were well trained, hospitable and efficient. The young lady assigned to our section of the aircraft worked endlessly to address the needs of passengers, and remained extremely pleasant and often humorous, throughout the passage."
Miinukset: "The boarding process unnecessarily was long and hot. We stood in the jet ramp line for nearly 15 minutes before entering the aircraft. There was no ventilation and the air was tepid. The seats were smaller in Economy Class than on competitor carriers. The lavs were unattended to during the 7 hour flight and, consequently, were filthy during the last hour or two. The food was mediocre, at best, but at least the cocktails were not an upcharge. Enough alcohol can make just about any food palatable."

Plussat: "It was definitely on time, service is good and it was a very nice flight."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge"

Plussat: "Very enjoyable great staff,"
Miinukset: "Lower prices"

Miinukset: "Noise in aircraft. Transit time between flights was too short."

Plussat: "The crew were fine and the boarding was efficient."
Miinukset: "The TVs were really old - my husband’s broke and mine couldn’t actually play movies due to it not registering fingerprints. The pocket in front of me was also ripped open spilling those annoying in flights magazines and the airplane smelled like the lavatory which was 6 rows up... just broken down and not well maintained. It was only a 9.5 hour flight but I expected better from SAS."

Plussat: "Plenty of room on this flight. The plane was about half full."
Miinukset: "Everyone's breakfast was supposed to be an "egg and bacon" flavored wrap of some sort, but there was absolutely no egg or bacon flavor associated with it. The flavor of bacon is very distinctive. This thing's flavor and texture suggested some sort of very tasteless doughy material, with certainly nothing tasting like egg or bacon inside of it. Ugh."

Plussat: "The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door."

Plussat: "No problems. I was satisfied"

Plussat: "I could choose my seat"
Miinukset: "Nothing else"

Plussat: "Efficient boarding process."
Miinukset: "Seats super uncomfortable, no food for a 3.5 hr flight, just tea or coffee as free drink options."

Miinukset: "I will never fly with spirits again.. ever"

Miinukset: "Seats are too small and dont recline for an 8 hour flight. You feel like an animal in a cage. No choice for dinner and no snacks between dinner and breakfast."

Miinukset: "No food or even water"

Miinukset: "It was exceptionally on time. Very informative captain without being chatty. Crew was efficient but not very friendly. Food was tasty and sufficient."

Miinukset: "Expensive rates on luggage"

Plussat: "Convenience, timely procedures, comfortable seats, plenty tea or coffee"
Miinukset: "No Entertainment, no snacks included, only tea and coffee"

Plussat: "The plane from SFO to Coppenhaggen was modern and clean. The flight crew was friendly and efficient. I would fly with them again."
Miinukset: "The seat was not well padded for the bottom.@9 m"

Plussat: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Miinukset: "No major complaints on this flight."

Plussat: "Power plugs at all seats"
Miinukset: "2+ hrs late on departure, could not confirm follow on connecting flight. Could not select seats online. Airbus aircraft ventilation is weak. Movie selection was inadequate. No "free" alcohol and high prices. Pay WiFi in economy but "free" everywhere else"

Plussat: "It was a normal flight, only a few hours long. The crew was very nice."
Miinukset: "Once again, just some leg, and arm space issues but that's to be expected."

Miinukset: "On time, efficient, friendly staff"

Plussat: "Boarding was quick and efficient."
Miinukset: "Flight attendants were not friendly."

Plussat: "Flight attendants kind and helpful. Boarding from both sides of the aircraft made it easier to get situated."
Miinukset: "Full Flight was very hot and cramped. not sure if the AC was broken, but no effort was made to cool the cabin despite my requests. This made for a very sweaty, uncomfortable flight"

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Miinukset: "No food or entertainment on the short flight ght"

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "Very comfortable 11+ hr flight. I also had an empty seat next to me so maybe that helped? The food was great."
Miinukset: "I wish the landscape cameras worked the entire time!"

Plussat: "Best food on an airplane I have ever had. Great service from the cabin crew."
Miinukset: "Cabin extremely dated. Lie flat seats not flat. No built in entertainment but rather iPads handed out by cabin crew."

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Nothing"
Miinukset: "Delay"

Plussat: "Couldn't ask for a better flight. Was nice and smooth with great service. Thanks for bringing me home safe."

Plussat: "Being on time"
Miinukset: "Jetlag from the previous flight, please do something about it, just kidding..."

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Miinukset: "Same as above"

Plussat: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"

Plussat: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Miinukset: "I think if there were a few choices for the dinner service I would have been happy."

Plussat: "Great crew. Clean plane. Good food. Entertainment kept us busy especially our 3 year old."
Miinukset: "I really enjoyed flying with SAS on my way to Stockholm but on my return flight back to DC it was dreadful. Boarding the plane in Stockholm was one of the most unorganized setups I've ever witnessed. Something so simple was made so complicated. Second, their seat recliners go so far back that you barely have space in front of you and can barely see your tv screen. On my previous flight I was in a row where there was no one in front of us so I didn't get to experience the recliner situation. Passengers on the plane were getting into fights. So bad."

Plussat: "Everything worked well."
Miinukset: "Movie selection could be lager."

Plussat: "Introduce meals even to economy class"

Miinukset: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."

Plussat: "everything except"
Miinukset: "food."

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "The plane was well kept and the entertainment system worked well with enough choice. The crew was average: no problems."
Miinukset: "The (transatlantic) flight was delayed 8 hours and the only compensation received was 175DKK for lunch. Had to stay in the airport over 11 hours due to this delay and had already had a 16 hour layover from the day before. I realize that unexpected delays may occur, particularly in cases where passenger safety is in question, but delays of more than 5 hours cause major inconvenience and I felt stuck in the airport with my bags and having checked out of my hotel room already. Just compensating for lunch is not enough. In the future a partial reimbursement for the flight, access to the priority lounge or a more comfortable facility such as a hotel would provide the passengers with compensation proportional to the inconvenience."

Plussat: "Too upset to continue senseless survey"
Miinukset: "Vacation ruined"

Plussat: "The flight was on time and the crew was friendly"
Miinukset: "My luggage did not follow me to Geneva as it was supposed to do. I hope it will come today in Annecy where I am staying."

Miinukset: "I was sitting next to a special needs man and the crew was extremely unhelpful towards him. He should not have been flying alone and they did not help him at all. When you handed out the customs form he told the stewardess he needed help and she ignored him. When I pressed the call button for him it took someone 35minutes to come back and then she told him she would help him after dinner. I pressed a call button the second time to help him find something and again it took over 30 minutes for someone to come back to us. If there was a real emergency this delay would have been a huge problem. The stewardess was extremely rude in general."

Plussat: "Business class upgrade was very nice. Food was good and entertainment options were above par. Loved the quality of the pillows and blankets. Also loved the fresh fruit and candy snacks."
Miinukset: "The gate agents refused to provide my boarding pass until the entire plane had boarded already. I was one of the last people on. I wasn't given a reason for this or assured I wouldn't be put on a later flight. This caused a lot of stress during my layover."

Miinukset: "Delay for 2 hours, without anny compesation"

Plussat: "Offers nothing over the worst airline in US. Small space, uncomfortable seats. No head rest. No entertainment , no seat charger. One bathroom for entire full flight. I wrote these here to leave room on other section to write what I really did not like. Having seen European airline, I am going to embrace our own airlines in good old USA with warmth"
Miinukset: "They wanted to charge us for two small carry one weighing 12.5 kilos each since we had not maked on purchase time that we had luggage to check in. Some $ 75 each. I do not remember online purchase page having any section to make down the luggage at the time of purchase. On the flight we were in hot plane for 1/2 hour with no air conditioning dehydrated only to find out that our dring water allowance was 2/3 of a small plastics cup. Yes, believe it. It is the truth. They will refil hot tea once or twice but no cold water. One much purchase if they like which was not so cheap. Attendant said they have limited cold drinking water allowance on board for reason. I am thinking , I guess , it would have made the plane weighed too much. Stingy airline like the others in Europe such as AirBerlin. I get the feeling that Americans are at this disadvantage and not swedes since we saw many other passengers carying carryon the same size as us."

Plussat: "The last time I purchased a flight with them it was canceled. No previous notice . No solution . They wouldn't even answer the phone ."

Miinukset: "More nice crew. TV on the plane"

Plussat: "This was a cut-price flight. Considering what we paid, the flight was amazing value for money. The plane was new. There was plenty of overhead space. The seat pitch was adequate. We took our own food. We slept for most of the flight. We arrived on time. If Norwegian can continue to keep the price low, I'll happily choose to fly with them again."
Miinukset: "A free soft drink and nibbles would have been nice, though hardly necessary."

Miinukset: "Paid for priority boarding but was pulled out of line and did not get priority."

Plussat: "Did not like anything about this flight to be fair. I thought the price was great until i realized that i came without a checked bag, a seat selection, a meal or even a polite check in process. FLew on some no name generic airline ont he way over, couldnt get a glass of water! WORST EXPERIENCE!"
Miinukset: "The JFK Norwegian staff at the check in desk were probably the most rude and unprofessional staff i have ever met. The line was around the corner, it took forever to get service and the check in personnel were rude, arorgant and just miserable.. Worst flying eperience EVER1"

Plussat: "Flight crew was friendly and personable. Liked them very much!"
Miinukset: "Norwegian ground and boarding crews are terrible. No announcements and help queuing up the boarding crowd. It's in need of training and improvement."

Plussat: "Crew was friendly and attentive."
Miinukset: "You have to pay for everything from food to drinks. I get it’s the low cost option but on a 9 hour flight kinda disappointing."

Plussat: "Nothing I will never use Norwegian again"
Miinukset: "The app said $50 for a checked bag they charged $100 at check in and would not even listen to me about it!"

Miinukset: "The food was not too good. In general airline seating is very uncomfortable just due to the nature of it."

Miinukset: "The scam website Justfly who is present on your site and BOOK THROUGH MOMONDO, cancelled our flight with Norwegian. Not the airline, justfly cancelled it. I think it’s a HUGE shame that Momondo keeps having their prices and connections on your site since the web is overflowing with negative reviews inn justfly. Stop feeding people to their shady business."

Plussat: "Free wifi was great!"

Miinukset: "Iin at newark was terrible. They apparently have no assigned checkin area for the airline. A line with hundreds of people played follow the leader through Newark Airport. On way back in Barcelona not nearly enough seats in the . waiting area or nearby. There was huge line because of this."

Plussat: "Excellent flight. Can't beat it for the price."
Miinukset: "We had to wait for 1 hour on the tarmac to get to hour gate when we landed. Not sure if that was Newark airport's fault though."

Plussat: "I paid 80 euros to reserve seats A and C. It worked. No one was in seat B so good trip."
Miinukset: "Made you pay for everything. Not even free water or coffee."

Plussat: "It’s bad — it’s really bad"
Miinukset: "Crew and stuff are rude and bad, these guys are not ready to operate internationally"

Plussat: "Disembarking from both front and back is nice and efficient. Wish more airlines did that."
Miinukset: "Both flights were delayed by more than an hour. You'd think a company called Norwegian would be ready for cold weather."

Plussat: "Flight was good. Seats were comfy and spacious on this flight. Food wasn’t included on the flight as I didn’t upgrade my tickets but I rather pay for the food then pay more for the ticket. Overall I had a great first experience flying Norwegian."
Miinukset: "It would be nice if for long hauls they would at least offer something to drink."

Miinukset: "Terrible Airline, noreway they couldn help us at any time and there where no office at charles de Gaulle airport to support us, I Will not fly again with this terrible Airline"

Plussat: "I appreciated there were many movie options for entertainment. Some old but there was good variety."
Miinukset: "I hated the wait time pre boarding. Somehow the flight kept getting delayed. The flight was delayed on my way to Barcelona and it was delayed even more so coming back to Oakland. The crew on board were not very nice and the crew pre boarding at the front desk were extremely rude and unhelpful. I paid the extra money for the on board meals and somehow I ended up getting the worst seat locations. The food is served at such disparate times. I felt like I was starving for many hours after I ate my first meal. Overall, I do not recommend flying through Norwegian and I doubt I will ever fly through Norwegian again."

Plussat: "Was not clear that you had to order dinner in advance Not clear that my luggage would only go to Paris and not all the way to Lithuania"

Miinukset: "2 hour delay before boarding and now adding more because in LA our gate isn’t ready. they sell everything, you only get a 1 glass of soft drink free. in an almost 13 hour flight this is insane, complimemtary water has to be a must. after purchasing watee bottle an cocke, 30 minutes went by and nobody came to give them, said snacks and drinks were just closed but the purchase did go through 30 minutes ago. gave 1 half full pkastic glass flass woth water wand warm falf full pepsi to make it up. no wifi no meal options to buy, just ‘snacks’ horrible ordeal to be in a plane for 13 hours"

Plussat: "Plane crew and flight wornderful"
Miinukset: "Customs at airport miserable Over 2 hrs to clear customs Airport is overwhelmed and in dostepair"

Miinukset: "The flight kept getting further delayed but remained th same after the flight took off, then when it was due to land at lax and we were there waiting it updates to an additional 45 minute delay. You couldn’t have updated that before the arrival time? Poor customer service!"

Miinukset: "They lost our bags in the transfer and did not even offer water on the flight!"

Miinukset: "We missed the flight due to last minute cancellation of our originating flight from Rochester NY to Newark with United. The cost of changing our flight through Kayak for the next day was over $750 and the travel insurance I purchased through Kayak may not cover this event. I may never use Kayak again. Here we see the high cost of low price deals."

Plussat: "When it was over!"
Miinukset: "Very poor customer service as the Norwegian staff at JFK are not employees of the airline. They have very little care or concern for any travel issues that may occur. They are there to process passengers through. If you have any questions or need help you are passed to a very uninterested person that only can tell you to go on the Norwegian website for anything you need to do with your booking. The check-in and gate agents provide no help or even attempt to try serve the customer. They are just there to perform a task. Norwegian sold premium seats and then puts the customer in Economy in the back of the plane. A bit is a bait and switch. They should refund the difference in the fare to be fair."

Plussat: "The plane seemed really nice (Dreamliner). Despite being tall, it seemed like I had a bit more leg room than in other economy class seats."
Miinukset: "I was in one of the boarding groups that got to enter the plane last. While I don't mind that, since the last group since in front of the plane, people who sit in the back sometimes put their carry on luggage close to the front of the plane so that they can get it on the walk back down the aisle rather than fussing with it when everyone is standing up. I wish there was more emphasis on making people put their carry ons above their own seats."

Plussat: "It was very good experience. 0 complaints from me."
Miinukset: "Everything went well."

Plussat: "Better food + Netflix + Free WiFi"
Miinukset: "Food,"

Plussat: "I have to say, the only reason i bought this ticket was the low cost. I thought it was a bit too good to be true, and it was! The round trip cost beat other airlines hands down, and it was a direct flight, and the flight times allowed me to get picked up to/from the airport(s) with ease. Little did I know that it was "low cost" because they nickel and dimes you for everything else."
Miinukset: "I found out that to take luggage, buy a meal and reserve a seat, one way, was $45 for each thing. That would total $270 above the base fare of the ticket, which puts the ticket cost back with the rest of the options. I did not order food, since I usually don't eat much on the flight, but they would not even give me seltzer water because that was for people who ordered meals. Once on the flight, you had to pay for a blanket and headsets! it was a trans-atlantic nonstop flight! These things were not clearly identified before flying. I think that if the company was more transparent, I would have made other decisions. the stewardesses were alright. nothing special. I did feel in general that I was treated a little less than human. The whole lack of a meager snack and beverages...plus no blanket was a little odd. One woman was allowed to carry her dog in her lap the whole time, and they treated the dog really well. I guess there are always discrepancies in life, but that one irked me. That being what it is, the flight was on time, and my luggage arrived on time and in tact. Its all already in the past, which it would have been had I paid twice as much for the flight. But I paid half as much. So that is a win! Not sure if I would fly Norwegian again."

Plussat: "Great plane, though a little cramped of course"
Miinukset: "Delayed the flight once we were already boarded so that added two hours if sitting to an 11+ hour flight and WATER is not made available. That's crazy!"

Plussat: "Barcelona didn't tell us our flight was delayed until an hour after we were supposed to take off. At least have the decency to let us know in case we have to make other plans."

Plussat: "Overall good service with timely information."
Miinukset: "50 minutes delay. The message from Kayak update stated terminal B and I needed to go all the way to Terminal A with luggage. A bit of exercise!"

Plussat: "The price was awesome, the Dreamliner was shiny and new, the crew was pleasant enough. Any shortcomings of the flight were minor compared to the price and overall experience, which was fine. I was prepared for a discount flight experience and thought it was all okay."
Miinukset: "The in-seat entertainment system was busted - but then I hadn't expected anything, so didn't really miss it. The charger did work. The location information did work, including simulations of the view from the cockpit and windows. You have to pay for everything except water poured for you."

Plussat: "reasonable upgrade to business class"
Miinukset: "nothing"

Plussat: "We just flew on September 11th from NY to Paris on Norwegian. The flight was on time. The check-in was pleasant and courteous (you cannot check in online). The cabin was not quite what I would call "business class"-- they call it "premium". The seats were spacious enough, the cabin clean and well-maintained throughout the flight. The crew professional and helpful. The equipment is the best-- the new Boeing Dreamliiner. Not what you would expect from a low cost company. We landed on time. Baggage elivery was prompt. I would do it again."
Miinukset: "I travel all year internationally. I am 5'5" woman. The Premium seats must be designed for a tall Scandinavian male! I couldn't find a comfortable position. The headrest was too high and shoved my head forward, there was a hollow behind my back (and no pillows distributed). The seats do not recline to flat-- more like economy plus seats on other airlines. The foot rest tilts down, so you can't cuddle up to compensate for the discomfort, despite the ample width. Do eat before you board and carry a few snacks. But honestly, for this price, no complaints. I did notice that one or two of the passengers had drunk too much beer in the Alitalia Lounge at JFK and carried them onto the flight, were then rather loud and unpleasant. The attendants seemed to ignore them.I didn't sleep a wink, but the crossing was uneventful."

Plussat: "I watched broad city so that was ok"
Miinukset: "It was freezing cold - passengers actually huddling together, wearing all their clothes, sleeping in crouch position. No blankets offered, or available and attendants were quite grumpy when asked. Asked for veggie meal before hand. This was treated as an imposition. When it arrived, it was pretty terrible and I decided not to eat it. Gave it to a fellow passenger who had been overlooked and was hungry. We boarded 7 hours late. We were given notice, but we were also required to come to the gate or miss our flight no later than 11:00 (check in shut at 12:00) this meant all of us spent an overnight at the gate. Plane boarded very early AM. No one apologized or offered any accommodation. Pilot actually told us about how frustrated he was, asked us to go out of our way to accommodate his crew. Some merit in this, except that passengers paid for their seats, and the crew were not particularly nice to us. Long story short: I cannot recommend."

Plussat: "The Dreamliner is a great plane if you get a premium seat."
Miinukset: "I wanted to book a premium seat but they had sold out. I bought extra leg room thankfully and a very narrow middle row seat. I would never book that again. Very uncomfortable. Despite paying an elevated Flex fare I did not even get a free blanket on take off and had to pay $5 for one. What a rip off."

Plussat: "The staff and crew were very helpful and attentive to our needs."

Plussat: "Legroom plenty"
Miinukset: "30 mins late"

Plussat: "Food seemed quality and practical. Good selection of films. Psyched up with the windows and air circulation technology changes."
Miinukset: "Staff need to be trained on how to talk to passengers. Little tight in economy section. Not much water throughout."

Plussat: "Self check-in and boarding procedures Seat spacing"
Miinukset: "Mobile App could be better Amenities"

Plussat: "Delayed flights from US to Copenhagen, missed connection bt minutes and it took me THIRTY additional hours to get to my destination from original anticipated arrival time."

Plussat: "Seat spacing very good for the economy class on the 787. Boarding is organized and efficient. No size limit on check in baggage."
Miinukset: "Ear phone not provided. Only 20 Kilo on check in baggage."

Plussat: "nothing"
Miinukset: "rude staff, and ill informed and incompetent. Had to beg for water and food, even though I had ordered meal service. Unpleasant, I repeatedly complained about roudy passengers, who were occupying nearby seats that weren't theirs. these passengers were drunk and loud and hanging out in others seats and ailses NEVER FLY NORWEIGIAN AIR. The only folks who had a great trip were the flight attendants - they hung out in the large spacious kitchen eating the food that they said they didn't have for the passengers and doing little else. Worst flight experience of my life. And fancy expecting folks to carry all the food and hydration needed for an 8 hour flight. I think TSA needs to look into the this from the airport chaos - as it is clear that my experience is not isolated. DONT FLY NORWEIGIAN AIR"

Plussat: "Comfortable and easy."

Plussat: "The guy at the check in counter was very friendly and helpful"
Miinukset: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."

Miinukset: "During ticketing , the crew is OK with my luggage. when we proceed to the gate , the crew Susan is very rude and threaten if we do not pay 40GPB, she will not let us board and scared my 7 years kid."

Plussat: "i wasn't sitting next to anyone"
Miinukset: "the one toilet in use had a leaky faucet which meant by the end of the flight there was no running water to wash hands with. gross! the other toilet was used as storage."

Plussat: "Accomodations were good hotel food shuttle new plane entertainment system good"
Miinukset: "Flight was delayed 15 hours + due to "operational error" did not get notified via email/text"

Plussat: "Price"
Miinukset: "Leg room too small."

Miinukset: "Smelled badly of fuel"

Plussat: "The crew seemed very nice."
Miinukset: "The flight could have been on time."

Plussat: "Nothing wouldn’t fly with them again"
Miinukset: "Everything"

Plussat: "Seat was comfortable and we landed on time, even after leaving late."
Miinukset: "Crew needed better attitude."

Plussat: "Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay."
Miinukset: "Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state."

Plussat: "N/A"
Miinukset: "The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage."

Plussat: "We made it to Barcelona."
Miinukset: "Vueling seems to be late very often. This 40 minute flight flight was over an hour late."

Miinukset: "The plane was late. The bus to the terminal was insufficient. The luggage was horribly late."

Plussat: "Flight was on time"
Miinukset: "Extremely uncomfortable"

Plussat: "Nothing"

Plussat: "The smallest and narrowest legroom I've ever had in all of my past flights"
Miinukset: "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."

Plussat: "Nothing what so ever, not seen such a rude staff in my years of traveling. Totally no customer care"
Miinukset: "A bit more courtesy with passengers"

Miinukset: "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."

Plussat: "Empty plane so I could switch to exit row. The other rows do not have enough room for someone 186cm tall"

Plussat: "The crew is great"
Miinukset: "The seats doesn’t move forward nor backwards"

Plussat: "Quick Boarding and little waiting in the seat. Rear door was open when getting off the aircraft which made things quicker."
Miinukset: "At 6 ft, I only had enough leg room when I moved to a seat which had a spare seat next to it, allowing me to swing my legs. Otherwise, even when sat quite upright my knees would've been against the seat."

Miinukset: "A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline"

Plussat: "Efficient boarding and always on time"
Miinukset: "More cheap flights"

Plussat: "The plane was newish, with comfy seats"
Miinukset: "The crew spend to much time on trying to order / heat / distribute food. The distribution of the staff seems odd - the one taking all the orders, putting stuff into the microwave and collecting it, collecting the money, whilst the other just seems to steer the trolley"

Plussat: "Boarding and check I. Went very smoothly and efficiently."
Miinukset: "The seat were very close together, and it was very difficult to hear what the captain was saying."

Plussat: "Cheap airline, results are what we thought they would be"

Plussat: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Miinukset: "Delayed flight that was a connection and nearly missed my next flight"

Plussat: "Nothing"
Miinukset: "being subjected to a 15 hour travel day and missing an entire 1/3 of my 3 day vacation"

Plussat: "I like the landing by the pilot from Beirut to Barcelona. I also appreciated the one flight attendant that helped me and my family."
Miinukset: "They didn’t let me gate check any carryons. They made me pull out all my stuff to reallocate the weight in my carryons before letting me go with all of them. Why? Is the weight issue an over head storage weight limit issue or a fuel issue? Either way they eventually let me go. Ridiculous. They charged me over $110 for an extra check bag when kayak told me it would be $65-$110. Scam/stealing. Also, they told me I had to hold my kid during take off and landing instead of them being in their super secure car seat. How is that even logical? They said it was a company policy. If it was a company policy, why didn’t I have to hold my kid on the following flight? Dumb."

Plussat: "cabin crew was friendly"
Miinukset: "ground staff was so trained to brush problems to the customers that never again Vueling, so bad experience compared to Ryanair..."

Plussat: "Quick check in at the counter."
Miinukset: "Waiting @ boarding gate."

Miinukset: "Boarding was horrendous"

Plussat: "Great value"

Plussat: "We boarded and left on time, there was room for my luggage in the overhead. This is a budget airline so I wasn't expecting any thrills and thats exactly what I got - a functional, almost comfortable experience."
Miinukset: "You can't help but stress slightly not knowing if you're going to find a spot in the overhead."

Plussat: "clean aircraft"
Miinukset: "all good"

Plussat: "The crew was nice and polite."

Miinukset: "No entertainment, seats did not recline, minimal leg room"

Miinukset: "An hour late to take off, then the captain didn't turn off the seat belt sign for another 45 minutes in clear skies. My friend had to use the restroom but the flight attendants locked them and yelled at her everytime she tried. Very rude."

Miinukset: "Our luggage did not arrive with the plane, we were not informed of the situation and waited for at least one hour before a passenger was told the luggage was left behind. The luggage did arrive after 90 minutes, still no explanation from the Vueling"

Plussat: "Everything"
Miinukset: "Xx"

Plussat: "Assigned to row 2."
Miinukset: "Checkin took 1 to 2 hours!"

Plussat: "Was given the Exit seat"
Miinukset: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"

Miinukset: "seats were awful-- very thin cushioning"

Plussat: "Not one thing"
Miinukset: "The airline staff from check-in to dismissal were a big mess. No info, no help upon cancellation....Nothing."

Miinukset: "two adults one infant 3 piece of luggage is $140 euro. So infant bag is $70 euro where as adult is $35. We deserve $35 euro refund."

Miinukset: "Our flight was delayed over 3 hs, they kept changing the departure date with no explanation over and over again. about3 0 ppl couldnt even get on that plane. a complete disaster."

Miinukset: "Long delay"

Plussat: "Cheap, fast, reliable"
Miinukset: "Basic services"

Plussat: "very nice at the checking in , and during the flight"
Miinukset: "the menu"

Plussat: "Quick and easy all the way."

Plussat: "On time, no charge for checked bag, easy & pleasant."

Miinukset: "I was forced to check in my carryon bag because it was over 3 kg. So I checked in my baggage two full hours before departure and the layover was three and half hours. There should be no reason why my bag didn't make it on the plane and yet it did not make it on."

Plussat: "Ample bag space"
Miinukset: "Cramped seating"

Miinukset: "I was ripped off! I booked a flight for 3 passengers and paid. An email came through requiring I add additional information for my two companions within 48 hours or their flight would be cancelled and NO refund. I have the app and requested text notification, whereby nothing came through. The flights were cx and I had to book 2 new ones or fly alone. When calling to dispute, I could only email. The phone number was not international. The email rely denied a refund. I requested to escalate the dispute but Wasnt ever connected to that individual. In Paris, I attempted to reach the claims dept and was told to email them or call customer service but don't speak Spanish so got no where. Out 267$."