Etsi halvat lennot reitille Bogotásta $[7232-Helsinkiin

"Good"

Plussat: "Seats were horrible and the crew was thr most unprofessional crew"
Miinukset: "Everything"

Plussat: "Food and entertainment"

Plussat: "Very comfortable overall"
Miinukset: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."

Miinukset: "Cabin temperature too warm"

Miinukset: "Food, comfort"

Plussat: "The crew was so friendly and very good"
Miinukset: "Arrived at istanbul airport (Atatürk) at 7am , transit 14 hours, then next flight at 9 pm , I asked tukish airline information if i can get hotel, thay answer in politely way thay cannot provide me a hotel room I flight too many times with another airways whenever i have more than 8 hours thay provide me a hotel"

Plussat: "Movies"
Miinukset: "I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight"

Miinukset: "No usb chargers on plane"

Plussat: "Great selection of movies, excellent food, friendly service."
Miinukset: "Boarding required a lot of waiting in lines only to be moved to another area where we had to wait again. There was very little leg room in between seats."

Miinukset: "Seats are too cramped and not enough leg room. Plus our seats did not recline which is painful on a 10 hour flight. The flight attendants and front desk workers had an attitude as well."

Plussat: "Inflight entertainment"
Miinukset: "Boarding process did not respect travel privileges. Business and Star Alliance Gold members were shuttled en Mase with all other travelers. Process should be respected regardless of the destination."

Plussat: "Surprised and blessed to find my suitcase on the carousel following my short overlay in Istanbul."

Plussat: "Good"
Miinukset: "Good"

Plussat: "Everything went well"
Miinukset: "One of my luggage is still missing"

Plussat: "Everything"

Plussat: "overall the experience was great"
Miinukset: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"

Plussat: "Great service"
Miinukset: "I didn’t eat or used entertainment so no opinion on that"

Plussat: "Generally roomy and comfortable... smooth travels"
Miinukset: "Second leg of trip had no werking monitors. no WiFi on any flights...."

Miinukset: "Tightly set seating was very uncomfortable."

Plussat: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Plussat: "Smooth flight, comfortable seats, crew was very catering and kind"
Miinukset: "The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)"

Plussat: "Very good customer service and entertainment"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "No miles. No notification either. Seems very arbitrary"

Plussat: "Food and movies where good"
Miinukset: "I paid for internet and it didn't work. Was told that I disntvoay, so I paid a second time still didn't work. Was billed twice and never was able to connect."

Miinukset: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."

Plussat: "If one puts seats in relaxed position, other travelers complain so why have the option of putting seat in relaxed position"

Plussat: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Plussat: "Smooth ride, with no delays"
Miinukset: "Woman sitting next to me with her baby made the whole ride uncomfortable"

Plussat: "Good food"
Miinukset: "No bed to sleep in"

Plussat: "Crews attitude, professional behavior"
Miinukset: "Not enough leg room in economy class"

Plussat: "The crew and Rome team were great. Very accomadating"
Miinukset: "From Europe there are many parole headed to Asia who will overpack. I waited an extra 25 minutes in line behind a man who was over weight on luggage and refused to pay. The attendant did well but the security had to be called because of the situation. I would like to say this is unusual but I believe it is actually prett common."

Plussat: "Some staff wer helpful"
Miinukset: "Mostly as a mother traveling with a stroller, they expected me to haul everything on my own. Stroller,car seat, child, two bags! They were impatient and impolite, unresponsive when I used the steward attendance call for water or to move my child's tray (for over two hours)... there was much I didn't care with this airline, from their customer call service (I filed a complaint) to the state in which my box arrived in Mumbai (again filed a complaint but no one folllowed up with me). I wouldn't recommend this airline to anyone, especially if traveling with a child."

Plussat: "Food and service great"

Plussat: "Good service"
Miinukset: "They need better movies and music"

Plussat: "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts, even food and drink. A huge accomplishment. They really put most of their competitors to shame."
Miinukset: "Only issue was that the videos kept freezing up, though they did remedy that problem. And I wish they had a foreign hub further to the west. Much as I loved the airline, I would only fly them again to Turkey or further east. It took me 22 hours door to door from Venice to Portland, Maine, when it shouldn't have been much more than half that. It's just too Far East to be a very practical option for visiting Western Europe from the US."

Plussat: "Great flight. On time, crew was courteous and well trained. Seats comfortable with a good entertainment system. Good food."
Miinukset: "Not much"

Plussat: "Seating could be wider."
Miinukset: "Seating."

Plussat: "Food and entertainment were good. Crew was pleasant and attentive. Flying in business class with them is always nice. There was a lof of leg room and nice seats that go almost fully reclining."
Miinukset: "Where to start from? Got off the plane from the flight from Barcelona to Istanbul, to connect to New York and first thing this woman insists that me and my friend should go to exit and baggage claim instead of international transfers. My friend had to get a visa at check out and all the trouble of trying to get back into the gate simply because of a STUPID AIRPORT STAFF who doesn't know what they are doing. I have had trouble before with airport staff who doesn't know what they are doing or give wrong directions. That is why will avoid flying with them to Europe."

Plussat: "The crew on the flight was trying to do his best - but too late and too little."
Miinukset: "The flight was delayed in 22.5 hours. No information or instructions where to go or what to do was given. When little info was obtained by shouting of chinese-speaking passengers, it was in mostly in chinese - not English. For 22 hours we actually did not know what to expect. When we finally were told that there is a flight - huge lines to check in. No help with connecting flights was offered. when I asked to reserve a connecting flight - I was put on a connecting flight that I missed anyway because of further on-going delay. When I reached Istanbul - no help was actively offered. I had to arrange my connecting flight. No compensation was offered. When we asked for some food and water, we were sent to the lowest level lounge in Ataturk airport. Very poor Turkish Airlines experience!"

Miinukset: "I've flown Turkish Airlines for years, and in the recent months I've noticed the thing I really loved about them- their service, food and beverages, have gone down. The quality and availability isn't what it was 3 or 4 years ago."

Miinukset: "All was generally ok ..."

Plussat: "Everything."
Miinukset: "The Kate arrival at the final destination."

Plussat: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."

Plussat: "evrting"

Plussat: "Everything"

Plussat: "The food, the crew the service and the confort."

Plussat: "Having seen so many ads promoting the quality and service of Turkish Aurlines, I was quite disappointed in the end. Only the entertainment and seat facilities were good."
Miinukset: "The boarding was a mess in Istanbul. My pre-booked seat was changed in the last minute despite asking to be located in a similar area. The staff were not attentive."

"It would be great if the line for immigration were to move smoother. Spent over 30 minutes in line and almost missed my flight."

Plussat: "Friendly crew, good food and entertainment."
Miinukset: "Seat comfort and space aboard."

Miinukset: "My tv didn’t work my WiFi didn’t work and no beverage service"

Miinukset: "Seatings"

Miinukset: "Many of the crew members seem as if they hated their jobs. I hesitate asking them anything."

Miinukset: "I love it"

Plussat: "The flight was probably one of the worst I've ever taken. The seats and aisles are so narrow. You had to walk side ways to get down the aisles. Very uncomfortable flight. It was so bad I had to upgrade to first class on the return flight because I just couldn't bear it again. I was not happy ."

Plussat: "We’re able to get a different flight after ours was re-scheduled several times."
Miinukset: "Re-scheduling was later then earlier then later, hard to plan’ Comfort: airlines should have a bill of rights for passengers."

Miinukset: "No entertainment or WiFi at all"

Plussat: "The ground personal and flight crews did everything they could do make up for the delays."
Miinukset: "The numerous delays The small aircraft with overhead bins that couldn't handle what I always carry on normal airplanes. The plane didn't have entertainment Missing plug ins that most airplanes have today."

Plussat: "nothing good nothing bad, just ok."
Miinukset: "737 might as well be a cattle cart..."

Plussat: "All was great - we even arrived early."
Miinukset: "Not even a cracker"

Plussat: "The cost."
Miinukset: "I could not even get the flight rebooked I never got on the plane Los Angeles and they acted like I was there and all was well. I never checked in.. emergency led to a reschedule but contact was never accommodated."

Plussat: "Flight crew offered me compensatory AA aadvantage miles for screen not working"
Miinukset: "Screen did not work on video display. As always, seat was terribly uncomfortable. Felt like I was sitting on a wooden playground bench."

Miinukset: "Lost our bags on our 6 hour layover in Bogota and when we arrived in Lima (our last stop cusco) they were not nice about it at all. So rude. We almost missed our flight to cusco because of it as well even though we had almost a 3 hour layover. Took more than 24 hours to get the bags"

Plussat: "The Bogota based crew provided the best service I have ever experienced. Extremely pleasant and customer focused. We were flying with twins and they assisted us through out the flight. Once we landed in MIA they helped us maneuver through the maze to reach the customs & immigration area quickly. All in all a great experience."

Plussat: "Latam lounge in Bogota"
Miinukset: "Pay for premium seats, not enough leg room a rip-off"

Miinukset: "Left 2 hours late from Bogota"

Plussat: "Great staff. Arrived very early. Smooth flight ."
Miinukset: "Food was slightly over cooked"

Plussat: "Everything was perfect"
Miinukset: "Everything was good to be honest"

Miinukset: "American Airlines"

Miinukset: "BA redirected online check in to AA and seats were available early, not 24 hrs before flight, what is different seat policy from BA. I didn't know that and I was late to find 2 seats besides for me and my family member."

Plussat: "Everything went very well."
Miinukset: "No room between seats."

Plussat: "The flight was on time"
Miinukset: "The food was so so nothing special"

Plussat: "Everybody answers me any questions that I have. And treat me very Gental. I thought that I lost a Lounge but in my next fly from Bogota to Pereira apair in Pereira airport."

Plussat: "I like américain airline"
Miinukset: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"

Miinukset: "Allergic to cat/dog dander. Had dog with no kennel in window seat of my row. I was on aisle seat. As we all got up to let the owner go to the bathroom a dog followed walking on my seat. For the last hour and a half of the flight the dog Sat on the owners lap. My allergies and asthma begin to flare up prior to landing . Not a pleasant flight ."

Plussat: "Customer service excellence The flight attendants were very attentive"

Plussat: "Boarding went well / flight crew was friendly"
Miinukset: "Food - meh even for airline food Entertainment - shared tv with no sound and no ear phones and it was an international flight?! We went back in time 20 +yrs"

Miinukset: "Flight was delayed because of weather. No fault of carrier."

Plussat: "Crew was very helpful"
Miinukset: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"

Miinukset: "No entertainment, no food"

Plussat: "Value for money"
Miinukset: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."

Plussat: "All of the new release films were available for free which was fantastic and made the flight go so smoothly and quickly. Breakfast was really tasty. I liked the small snacks given with breakfast."
Miinukset: "The dinner was bland."

Plussat: "Worst plane to travel 5 1/2 hours. Almost no legroom, very small seats."

Plussat: "It's nice to see a large corporation getting back to the basics which helped their company grow CUSTOMER SERVICE!!!"
Miinukset: "The airport waiting times through TSA check points. It's over kill and an obvious reason just to extend employment. Reminds me of the old saying " the criminals are running the asylum @"

Plussat: "roomy flight, great movie selection, food was great"

Plussat: "Their customer service sucks."
Miinukset: "Their customer service sucks."

Plussat: "Arriving early"
Miinukset: "Having to pay for the wine."

Plussat: "I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?"

Miinukset: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Plussat: "Nothing. The entire experience with AA was horrible. Flights delayed, poor protocols to accommodate passengers in other flights.AA does not take responsibility of reimburse or compensate the passenger for cancellation of flights for technical problems of their aircraft even thought the flight is operate by AA. Zero help and communication with airlines (AA and LATAM) involved with the delays, lost connections or frights cancellations. I should be reimburse or compensate for all the inconvenience generated."

Plussat: "Check in and boarding was quick"

Miinukset: "Paying extra for seats"

Miinukset: "Crowded seating, smaller seats."

Plussat: "Modern plane"
Miinukset: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."

Plussat: "Nothing"
Miinukset: "I called around 5 times since june or july to change my flight because I was injured at work and couldn't travel. I called customers service and they told me that I cannot change my flight they dont give another solution they just told me that I have to buy another flight ticket. I will not recommended amy of my family or friends to travel in vayama."

Plussat: "Good options of entertainment."
Miinukset: "Bad service of few members of the crew. Always seem to disturb them. In the long flight, they never pass to offer water (flight Bogota-Barcelona)"

Plussat: "Fast boarding"
Miinukset: "My entertaiment system was broke, I let the crew know about it but they never pay attention on this issue, seat 13F"

Plussat: "Accuration and responsability"
Miinukset: "Long conection"

"There was a delay and none of the crew was able to explain what was happening. Instead they played with their phones."

"The boarding process from Barcelona was a very long and arduous process as they have to check that everyone has a covid test. There were no explanations about what was happening. They didn't really even announce boarding. The flight itself wasn't bad. I got the cheapest ticket so there wasn't food included. So, I brought food onto the plane."

"All over good flight but not better than my favorite"

Plussat: "The atendió"
Miinukset: "El embarque"

Miinukset: "Not loosing my bags"

Plussat: "Nothing"
Miinukset: "Crew wouldn't let me board because a ticket from Spain to France was not sufficient evidence I would leave Europe. So I bought one from Italy to Singapore and they didn't accept that either. I lost over 1,000 dollars."

Plussat: "Puntualidad"
Miinukset: "Incomodos los asientos para un vuelo trasatlántico"

Plussat: "yes"

Plussat: "One lady was so mean when I asked her a question ."
Miinukset: "Be more smiling and helping customers when needed"

Miinukset: "Nothing !! Thanks for everything"

Plussat: "The entertainment was ok."
Miinukset: "The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif"

Miinukset: "Infotainment system"

Plussat: "I paid the $29 for an aisle seat and wasn’t disappointed. It was a pleasant flight."
Miinukset: "Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom). Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia."

Plussat: "Flying these days is as bad as it gets. We made it, that is what I liked."
Miinukset: "Had bought a ticket that allowed me to check in a suitcase and to chose my seat. The choosing part does not happen as Iberia chooses for you the day before the flight and tells you you can change what they chose but for a price. Seems deceiving. Flight attendant on flight was rude to me and others."

Plussat: "Everything was perfect"
Miinukset: "They take you headphones half an hour before landing"

Plussat: "Crew"
Miinukset: "At least they could offer drinks"

Plussat: "crew was ok, at one point I felt like they were just tired, after all it was a 12 hour flight from Madrid to L.A."
Miinukset: "make sure that the crew is well rested and ready for a long flight."

Plussat: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Miinukset: "Send emails reminders to offer web check in."

Plussat: "On time"
Miinukset: "SEAT was not confortable"

Plussat: "Not a lot."
Miinukset: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Plussat: "Great food on this long haul flight. Business class lounge was nice. On time flight."
Miinukset: "Very slow & chaotic boarding process."

Miinukset: "they do not offer even water with no pay"

Plussat: "Not full, attendants went out of way to accommodate seating requests"

Miinukset: "Legroom a little scarce on a 12-hour flight, even though I'm only 5'7" tall."

Miinukset: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."

Plussat: "Smooth travels , good on board service , clear directions , clean"
Miinukset: "No negative complaints"

Plussat: "Quick boarding"
Miinukset: "The lack of water offers during the flight"

Plussat: "no stress, the crew was professional"
Miinukset: "all good"

Plussat: "Nice staff"
Miinukset: "Tiny seats. Dirty and old plane. Vueling"

Plussat: "Finnair landed their plane so smoothly...."

Miinukset: "the portion Tel Avivi Madrid was very poor. The plane was very old the business clase very bad. The seats were very old No space for the foots and NO entreatments service available. This in a five hours flights, Just horrible."

Plussat: "Airport was spacious and gate area/aircraft clean"
Miinukset: "Captain made. Or announcement other than twice very loudly to announce take off/landing to crew. Woke people up."

Miinukset: "In flight entertainment didn't work and crew wasn't concerned and didn't do anything about it."

Plussat: "seat is comfort"

Plussat: "nothing"
Miinukset: "the employees at the airport were rude (flight attendants were great) & the airline changed our gate twice in the 20 minutes before the flight. everyone on the connection in from London had to run to the new gate, only to have to wait in line for a bus. completely ridiculous."

Plussat: "Flight attendants were very nice."
Miinukset: "Boarding is a hot mess, and you stand in line forever for nothing. Food never has a vegetarian option - it's 2017, time to change that.The movies are the same traveling west and east. Lastly, the power station at my seat did NOT work."

Plussat: "clean, good entertainment services, and service from crew"
Miinukset: "delayed start, very cold temp. during flight"

Plussat: "Crew was friendly and very helpful."

Plussat: "A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight."
Miinukset: "Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip."

Plussat: "I enjoyed the food and entertainment"
Miinukset: "We were delayed so I had to run to my connecting flight. Got on, bags stayed in Madrid."

Plussat: "Ibrya is grayte"

Plussat: "Lots of leg room. Great selection of in flight movies, games, and music. The lunch/dinner was really good."
Miinukset: "Started boarding really late and 20min late taking off. Arrive almost and hour late. Breakfast was a dry roll with a slice of ham and cheese, half a kit Kat, and a yogurt."

Miinukset: "I am filing a complaint for my recent flight from Madrid to Chicago, IL on 2/26/17. During my flight, a five year old sat in front of me who was disruptive throughout the whole 9 hour flight. He was yelling and slamming on his tray table nonstop. This made it hard to sleep or relax on the flight. He was disruptive to everyone in the whole cabin. I tried to be patient, as it was a child, but when the child started climbing the seats of the row and kicking his legs in the aisle, I had to act. Not only was the child a hazard to the well being of the passengers of the flight, but he could have hurt himself. His parents did not seem to act on his behavior and did not speak my language so I was forced to approach the flight attendant in my cabin. I told the attendant, “N. Cara” as her name tag stated, how concerned I was with the child’s safety and how he was disrupting the flight experience of all the passengers on the flight. She was disgruntled as I was the third passenger to approach her. Instead of acting on the situation, she scolded me. In a rude and derogatory tone, she yelled at me claiming she couldn’t do anything and I should just move to a different seat. She yelled so loud she attracted the attention of all the passengers around. I am shocked and disappointed with the treatment and customer service I received from the crew on this flight. Furthermore, I recommend that the airline should ensure that their employees are competent enough to deal with situations where passenger’s safety are at risk. The fact that the crew member did not attempt to approach the child’s mother or address the situation at all was appalling. It should not be the customer’s responsibility to address disturbances or safety precautions on a flight. I do not think I was treated well on this flight and I am very unhappy with the services I received and paid a great amount of money for. I believe I should be compensated for the mistreatment I endured. This may have been the worst flight I have ever had and I do not plan on choosing Iberia Airlines ever again due to this experience."

Plussat: "The entertainment was readily available."

Miinukset: "It was cancelled and stranded me in Chicago.I will never use Iberia again."

Miinukset: "I ordered a kosher meal and did not get it. I had nothing to eat for 15 hours"

Plussat: "Crew was courteous and friendly. They provide great customer service."
Miinukset: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."

Plussat: "Direct flight. Great service."

Plussat: "The food was decent, and we arrived in Boston in time."
Miinukset: "The 8 hour flight had no entertainment. There were screens but the movie system was not working. Furthermore, there was never an announcement over the intercom about it nor did the airline apologize in any sort of way. I had to ask the staff what was going on. But the airline/staff just swept it under the rug. I will avoid Iberia flights from now on."

Plussat: "Excellent flight. Iberia had outstanding service"

Miinukset: "Prefer PBI We took FLL because no flight available from or to PBI"

Miinukset: "Prefer YUL to PBI FLL is in case that there is no flight available to or from PBI"

Miinukset: "crew could have been more professional, the signs for boarding were confusing"

Miinukset: "I have no complain it was good for the most part for, more food lol"

Plussat: "Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy."
Miinukset: "Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable."

Plussat: "Crew was great!"
Miinukset: "Flight was delayed 3 hours"

Plussat: "compliance in the boarding"
Miinukset: "in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat"

Plussat: "The movies."
Miinukset: "Seat size"

Plussat: "The crew and pilots were great"
Miinukset: "Dinner was just okay"

Plussat: "Service and comfort great. Upgraded!"
Miinukset: "Nothing"

Miinukset: "Flight was delayed and left 2 hours late."

Plussat: "Flights left at the scheduled time"
Miinukset: "Planes are very uncomfortable. There is no entertainment in the cabin (tv, music)"

Miinukset: "Staff was rude; they seemed more interested in talking to themselves than assisting customers. Air Canada never treats customers properly."

Miinukset: "Food was hilariously repulsive. Shared photos far and wide on social media."

Miinukset: "The television screen with on-board entertainment options didn't work properly, so I was unable to watch movies/television or play games. This was disappointing as it was a fairly long flight."

Plussat: "There was nothing unpleasant"
Miinukset: "Long walk from terminal F and it wasn't well maked"

Plussat: "Boarding was very efficient, staff was friendly and the plane super clean."

Plussat: "Everyone and everything was outstanding! Completely opposite of every experience I've ever had with Air Canada! They finally get it! Treated us like we were people and valued customers! Amazing!"

Plussat: "After a bad connection, it was nice to have a smooth flight."

Plussat: "Calgary airport first and foremost went above and beyond for me. The flight then after was the same, friendly attendants, great smooth flight. 5 stars for staff."
Miinukset: "The headphones are bad, i had my own headphones so it was fine. I did go w the air canada ones first just out of convenience, but they were fuzzy, probably would have ruined the movies."

Plussat: "The flight crew, the price and the bags arrived."
Miinukset: "While the flight crew was great, the rest of the employees on the Toronto side were awful. Our plane was delayed from Dublin so most of the plane missed their connecting flight. Once off the plane they only had 2 people working rebooking and 2 working bag issues even though there was plenty employees around. After an incredibly long line, the gate agent was very rude. He barely acknowledged me, wouldn't look at me and just shoved my new ticket at me and said next. I tried to talk to another while waiting an extra 4hrs for my next flight and all she did was shove a business card with numbers and said if I had a problem to call one of those numbers and then rolled her eyes and started talking to her friends again. I saw another couple from my flight being passed around and getting rude treatment as well. Another I talked to said they will never fly Air Canada again. I know it wasn't their fault our flight was late but a little compassion and good customer service goes a long way. I had to spend $15 on dinner that I wouldn't if I had made my flight but they gave another couple from my flight $10 vouchers for food. So inconsistent! I also paid $100 extra on my ticket to sit closer to the front of the plane since I knew I had a short layover (which didn't make a difference) but they just gave the same seat to the girl next to me for the same reason. When I asked for a refund on the seat cost they just blew me off. To sum it up, the flight crew was great and very friendly but all the ground employees were awful and really need to improve on their customer service skills."

Miinukset: "Gates changes a lot and no announcement is made"

Plussat: "The boarding was smooth. The attendant at the checking was very friendly and courteous, the website information on the luggage weight was incorrectly worded and we had to transfer some of the clothing to a carrying on bag. The wheelchair attendant was very friendly and courteous she made my mother feel relaxed since it was her first time traveling alone as a disabled person."
Miinukset: "A snack should have been served. Only juices were served. An announcement should have been made for layover passengers to purchase food at the airport if they are unable to purchase on board with a card."

Plussat: "Can't keep to their schedule. I was supposed to arrive home at 15:50 pm. Try 1 am. Every time our plane came in they sent it to another city or switched our gate. All if their flights were delayed. Customer service was non existent. We were treated worse than animals."

Plussat: "Air Canada is great"

Miinukset: "Delay getting to gate in Toronto. Entertainment system is not top notch. No blockbusters of any kind. Cheesy airline"

Plussat: "Boarding on time"
Miinukset: "Problems with entertainment"

Plussat: "It is convenient to take Air Canada from our town and connct in Toronto."
Miinukset: "The staff are barely polite and do not really care about the passengers. No smiles, Not friendly or welcoming. We trwveled in US last month.. What a difference in attitude. The food was awful, bordering in inedible. (example salad was cold canned corn with shreds of cabbage and no dressing.) Breqkfast was a piece of bread with choice of orange or tomato juice. No tea or coffee. They lost one of our bags, no apology and another company handled the search and return. No reason given to leave it behind. baggage and carry on rules are complex and complicated, and you never know when they will decide to enforce them and penalize you. If you can get there any other way don't go Air Canada."

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "I liked the organized boarding process."
Miinukset: "Rouge Flight entertainment does not even come close to any other carriers entertainment system. Additionally, if you have a PC your're out of luck. It only works with IOS. Funny, it took me over an hour to find this out prior to the flight. The ground crew were all clueless if I could use my PC. I could have used my Smart Phone but it's kinda on the small side to watch a full length movie and drain my battery to 0. The Air Canada website was equally not helpful. I had to purchase their Ipad rental for $10 Canadian Dollars in order to watch a movie. Funny, they only had maybe 12-15 movies to choose from. Additionally, the bathrooms were disgusting and had broken parts everywhere. Flight was filthy. Looks like their just trying to scramble turning their flights around. I felt sorry for the people waiting in Honolulu for their flight back to Vancouver. Shame on you Air Canada. Time to upgrade your fleet please. You need to have better cleaning crews and definitely upgrade your Rouge Player system to accept PC's."

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "Quick boarding, service was excellent and quick."
Miinukset: "Don't like the Eouge entertainment system. Fortunately there was iPad rental.....at a price."

Plussat: "The plane didn't fall"
Miinukset: "No entertainment in a 6 plus hrs flight, uncomfortable seats, they charge extra food and luggage although it's not consider a low cost airline, flight was delayed due to a broken airplane 1 plus hr."

Miinukset: "After a late flight from Halifax, found out that we had been bumped off our scheduled flight to Kingston. The next flight was more than three hours later - and this despite looking at our aircraft for another 10 minutes before it left the gate. We were told that the gate had been closed despite six of us on the same connection. When we asked about supper, we were given a $10 coupon - had some difficulty finding a place for dinner under $10 at Pearson."

Plussat: "The crew tried to be nice."
Miinukset: "Boarding was completely disorganized. The flight was meant to depart at 3:30, we didn't start boarding until 4 and we didn't take off until 6. The flight was too full and the plane too heavy so extra fuel needed to get be left behind, which meant we had to land in Jamaica refuel and then head to Toronto. Arrival time was meant to Be 10:30pm and we arrived around 1:30am."

Plussat: "Staff very pleasant."
Miinukset: "Entertainment options very poor considering it is a 5 hr flight. Hadn't realized that they actually made planes without a seat back screen these days! Too many people allowed to bring too much hand luggage on board. Significantly delayed the process of getting people seated. Also, anxiety levels of passengers increases when they start to realize they will have nowhere to put their luggage. Not the perfect start to any flight."

Plussat: "Short flight"
Miinukset: "Coming back, the drinks and the declaration cards came too late. We were landing when I got a Cole."

Miinukset: "The flight was very cold, even though everyone in my row had their air vents closed."

Miinukset: "we pre booked seats at #14 because our daughter cannot walk without help, we took her to and from the plane by wheelchair to make it easier, they bumped us to seat # 32 , the very last one, that is a long walk, at check in the woman there was rude when we told her of our situation and that we had seats, she said there was nothing she could do because the plane was full, she was not very helpful at all, and asked if we wanted to take another plane. Our whole family has been traveling with air Canada, but I think it's time for a change. Very disappointed!!!!!!!!!!!!!!!!!!!"

Miinukset: "No breakfast offered for a four hour flight"

Plussat: "The seats were comfortable and we had more leg room than most planes."
Miinukset: "Our flight was delayed over an hour and no food was served - only snacks you could buy."

Miinukset: "Although the flight to Canada was fine, the ordeal to try to get back was awful! So apparently Air Canada makes up whatever rules that they see fit but doesn't make you aware of them until too late. In Canada, the "International" terminal is not for every country, but for every country EXCEPT the US...I didn't realize that the "Air Canada English" is its own language. Also, they will resell your seat arbitrarily, without any previous warning and have no problem stranding you in a different country, forcing to pay exorbitant change fees. If you try to straighten the situation AFTER the entire fiasco, the only recourse is a random email. I would not only NOT recommend this airline, but I would stay far, far away from using Air Canada!"

Plussat: "Easy upgrade to a seat with more room without a crazy up charge, super friendly and accommodating staff (both at gate and on flight), smooth ride from start to finish, and very quick turnover to board us after a late arrival plane. All in all, a comfortable experience!!"

Miinukset: "Late and overbooked Toronto Airport Dodd is bad. --- no veggie optional"

Plussat: "Friendly employees at each turn"
Miinukset: "Change food to more palatable. Improve entertainment options to rival Delta and Aer Lingus"

Plussat: "The crew was nice and friendly"
Miinukset: "The seats are too tight"

Plussat: "Pleasant stewardess and crew"
Miinukset: "1 hour delayed flight was inconvenient for everyone"

Plussat: "Almost everything, from check-in, to boarding, the crew, comfort, food and entertainment were great. Was able to easily check-in from my mobile. Boarding was one hour early and gave everyone enough time (due to this, we left early about 15 minutes before actual departure time and arrived even earlier at about 40 minutes before actual arrival time). Whole crew was friendly except for one (see my other comments). Seats were comfortable and roomier compared to other airlines. Food was perfect. Did not feel hungry or bloated. Entertainment choices provided tons of movie and TV shows to choose from. Even the customs procedure at Toronto was very easy. I would fly Air Canada again to and from Tokyo. Thank you."
Miinukset: "My flight was almost perfect except for one snafu. There was one flight attendant who gave me a broken plastic glass when I asked for apple juice. The juice was flowing out so fast that my aisle seatmate got drenched. He never offered any apologies and when my seatmate and I both asked for some extra napkins, he looked at us very rudely. It was a surprise as rest of the crew were very nice that I regret never getting his name to report here."

Plussat: "Wonderful selection of in-flight entertainment! Great food, great service."
Miinukset: "No complaints"

Plussat: "United uses a code share with Avianca for regional flights."

Plussat: "Got a row to Myself"
Miinukset: "No Masks really enforced"

Plussat: "The crew and the service was very good."
Miinukset: "Food could have been slightly better but can’t complain."

Plussat: "The flight was smooth."
Miinukset: "Free snacks and tv and charging sockets"

Miinukset: "All our chosen seats were disregarded the entire way from Munich back to Raleigh because the airline was switched to United. My family was separated on all flights, even though we chose seats over a month in advance."

Plussat: "United is fine."
Miinukset: "They have a Delay and they comunicated late. I traveled with a 3 month old baby, so you can imagine whe you have a delay of more than 5 hours."

Plussat: "Flight was on time and arrived 15 minutes early"
Miinukset: "Nothing"

Plussat: "Made up time lost to bad weather. Several announcements from pilot-I always like that. Makes me feel more personally cared for. "My friend the pilot is taking me there". That might explain how it makes me feel. Wish they did it more. Don't usually complain but below you will see I did."
Miinukset: "Your headrest are especially cheap, plastic like, with little padding. Being in back row(no recline) would have been manageable if I could have leaned head to side to rest on something that extended out. Left too much light on (all down center) for an overnight flight. Served heavy dinner at 2am. Woke everyone up. Later light breakfast would have been more appropriate. Bathrooms reeked and waste bin overflow. Stewardess in back chatting. Don't they ever check?. They didn't seem to want to there."

Plussat: "Crew were friendly. The entertainment system they have was excellent. Plus gave out free ear buds, cheap ones I’m sure but still free."
Miinukset: "The leg room on this flight was very tight. I’m a short person and it was still very tight and uncomfortable."

Plussat: "Entertainment is excellent!"
Miinukset: "Seats are very close together but the flight is short"

Plussat: "The lounge and boarding area at Houston Airport were great. The staff at boarding did a good job keeping everyone happy and in line and boarding in the proper zones."
Miinukset: "All the flight attendants were trainees. I was served cold coffee because it took so long to get from the front of the plane to the back. I was given a toothpick to stir it with. My headrest detached from the seat, and I had to sit uncomfortably during the flight. The plug for headphones was broken."

Plussat: "Boarding went smoothly.Discomport"
Miinukset: "Discomfort of small space"

Plussat: "">XSS"
Miinukset: "">XSS"

Plussat: "There was nothing I liked about this flight."
Miinukset: "No verbal announcements during boarding meant this flight had a very chaotic beginning. I cannot believe how tight the seats are on United's planes, and I am not a terribly large person. Airlines that still charge passengers for in-flight entertainment deserve a special sort of hatred that they receive, and United is the worst for this. Charging for wifi and movies is straight out of the year 2000, and that's squarely where United is. If JetBlue can offer free wifi, complementary movies and TV, snacks that are not stale, and an extra inch of legroom so can United. I hate this airline."

Plussat: "Not much although the small meal/snack was solid. Also they didn’t lose or kill any animals as far as know."
Miinukset: "WiFi did not work. Flight attendants didn’t really care. No way to watch TV unless you pay."

Plussat: "Flying on the beauty Dreamlier Boeing 787"
Miinukset: "Luggage crew too slow in both airports"

Plussat: "upgrade"

Plussat: "It was okay."

Plussat: "Help changes with my seat assignment"
Miinukset: "Leg room bad.....attendants. not very happy"

Plussat: "Great, friendly service! At a wonderful price in my time of need for a flight the next day!"
Miinukset: "I love that they now have movies to play on ur phone but I two flights and you couldn’t finish you movie due to each plane offering different movies... a little bummed but not awful."

Plussat: "Crew was pleasant served a snack and drink, flight was good got us there on time pleasantly surprised thanks United ."
Miinukset: "Slow boarding process should use front and rear boarding but then again all airlines do it and flight boarded 30 minutes behind schedule"

Plussat: "One flight attendant who went above and beyond to compensate for the airline having prepared a vegetarian meal option"
Miinukset: "Called ahead to secure a vegetarian meal option for a 6-hr flight and the meal was promised. Once on flight it was explained to me that vegetarian option was not offered on this flight. If customer rep would have explained that, u would have taken measures to bring along a prepared meal for myself. Not okay."

Plussat: "Economy tickets were over sold and I was moved to 1st class seat! Best flight ever.!!!"
Miinukset: "Customer service, baggage policy, service at the airport counter, in short everything."

Plussat: "Flight was delayed but the pilots got us there in time to make our connecting flight. Thank you!"
Miinukset: "On an international flight didn't expect to pay for movies and our seats didn't recline. Made for a long and uncomfortable flight."

Plussat: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Miinukset: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."

Plussat: "Movies on plane"
Miinukset: "Over 2 hour delay caused necessity of connection to be unusable - no explanation. Virtually useless help in getting a new connection."

Miinukset: "The flight in Houston was canceled, so I'm going to be at home more late at 12am"

Plussat: "Smooth flight. Great landing."

Plussat: "Nicer plane to MSP"
Miinukset: "Some of the staff were rude and 3 of the 4 planes were dirty"

Miinukset: "No wifi"

Plussat: "I arrived and my flight was delayed until after 9:30pm and my connecting flight left at 10."
Miinukset: "Unreliable. Could not get me to my destination in a timely manner. Trip cancelled."

Miinukset: "In flight wifi not worth money. Cant stream on paid for inflight wifi. Didnt want to watch pre loaded movies on united app. Should have free in flight movies that you dont have to pay for or allow you to stream what you want on paid for wifi."

Plussat: "The crew was great"
Miinukset: "I was not able to use the TV because the key to change channels was broken. I did not like the food, Too many calories and starches and the airplane was old and outdated. Thanks"

Plussat: "Not bad overall. I was exhausted at one point and passed out in my chair. I would have missed my flight if the gentleman boarding people hadn't noticed and woke me up to ask if I should be on the flight. I was out so deeply that I hadn't heard any announcements. There wasn't any food on the three flights but a cookie waffle thing and that was all I had during the 13ish hours I was on planes. The staff was super awesome and nice. Space wasn't any different than other planes, but tight on the first flight. I got lucky on the last two."
Miinukset: "I was starving and literally dehydrated. I was so thirsty."

Miinukset: "The guy putting his feet on me next to the window"

Plussat: "Changed gates delayed flight changed planes home late I hated this flight"

Plussat: "On time"
Miinukset: "The aircraft was a bit older for a 6 hours flight so I felt too closed to a person next to me"

Plussat: "Small plane"

Miinukset: "Went all the way there turned around and came back"

Miinukset: "Changed the flight gate and nearly missed the flight."

Plussat: "standard flight"
Miinukset: "my luggage didn't arrive till over 24 hours later"

Plussat: "Everybody help me good information Thanks"

Plussat: "The overall punctually of the flight was very accurate and i appreciate that very much."
Miinukset: "One flight attended in particular was very rude. Blonde short and slightly over weight. Her deminer towards the passengers was very unprofessional. It is unfortunate to have someone like that in a 6 hour flight. Seats are very small and couldn't charge my phone. Also couldn't watch the flight path unless I paid for the entertainment"

Miinukset: "Was late like 7 hours"

Plussat: "Short flight, polite crew members."
Miinukset: "Uncomfortable seats, little leg room"

Plussat: "NA"
Miinukset: "na"

Plussat: "Nothing"
Miinukset: "Plane was delayed due to fuel issue. Missed connecting flight and was put in economy when I paid for first class."

Plussat: "Punctual, good service"

Plussat: "All was very good"
Miinukset: ". Before boarding they said flight was full and there wouldn't be enough room in overhead compartment, so I checked in my carry all. After landing I expected to pick it up as we exited the plane and was told it was on the carousel ."

Plussat: "Attendants handled everything well!"