Etsi halvat lennot reitille Bulgariasta $[7232-Helsinkiin

Plussat: "Entertainment"

Plussat: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Miinukset: "Can't think of anything, everything was very good."

Plussat: "I had a cheap ticket and expected much less, but food was great, crew was creat, boarding was easy."
Miinukset: "The boarding was on small plane parked far away from the terminal and we had such a long bus ride I started to think "what is going on"..."

Plussat: "Everything is excellent"
Miinukset: "All is well"

Miinukset: "Nothing"

Plussat: "Good service from the crew and food was good"
Miinukset: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"

Plussat: "Crew was very polite and helpful."
Miinukset: "Quality of food could be better Hindu meal was not as good as expected"

Plussat: "I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me"
Miinukset: "I wish you can do something for me Because the tickets is really expensive"

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "The crew was amazing and welcoming and warm."
Miinukset: "The toilets was not clean and the boarding delayed without any explanation"

Miinukset: "Excellent service !!!"

Plussat: "Everything was just average to poor."
Miinukset: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."

Miinukset: "The 14 hour flight lacked wifi access and there was no sense of importance to investigate by the crew. In an era when downtime is utilized to stay ahead of work, strong wifi is one of the most crucial requirements for me to elect an airline. Even if all else is good, poor wifi is a deal killer."

Plussat: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Miinukset: "Nothing"

Plussat: "New plane and Q suite was excellent"
Miinukset: "The AVML selection could be better"

Plussat: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Miinukset: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"

Miinukset: "It was too cold in the plane."

Plussat: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Plussat: "God was good. Staff was efficient"
Miinukset: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."

Plussat: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Miinukset: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Miinukset: "I missed my flight from Nairobi to kisumu"

Plussat: "Every thing is good in Qatar airways"

Plussat: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Miinukset: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."

Plussat: "very courteous flight crew"

Plussat: "The same as the flight from L.A to Doha, did not feel the time passing..."
Miinukset: "I have nothing to complain about..."

Plussat: "Foods, crew are accomodating and all sevice facility are very good"
Miinukset: "Just update the movies regularly"

Plussat: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Miinukset: "WiFi"

Miinukset: "Chairs a little too small for long flights...."

Plussat: "Crew was very accommodating."
Miinukset: "Nothing to report."

Plussat: "Liked everything."
Miinukset: "Nothing was wrong but excess bagage fee is high"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "Few selection of food."

Plussat: "Selection of alcohol."
Miinukset: "The selection of food."

Plussat: "Let's just say there was nothing I didn't like"
Miinukset: "I have no comment"

Plussat: "First time I got ice cream on a plane"
Miinukset: "Low calorie meals were horrible."

Miinukset: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."

Plussat: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Miinukset: "Lack of movies"

Plussat: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Miinukset: "Not one thing!!"

Miinukset: "Luggage was lost"

Plussat: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Miinukset: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Miinukset: "A little crowded but still great service."

Plussat: "Comfortable seats, clean plane and airport. Only reason for choosing Qatar airways was cheapest fare."
Miinukset: "Few crew members attitude and services are highly unprofessional. Everything at Doha airport is way more expansive than neighboring international airports. Food quantity and quality in flights is below average. Security at Doha airport are highly unprofessional and have no respect for passengers and their privacy."

Plussat: "Crew was great; plenty of space to stretch out"

Plussat: ". ."

Plussat: "Comfortable wide seats, good service"

Miinukset: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."

Plussat: "Everything was quite nice. The TV screens were working for all the seats! Though I did not give my meal preference earlier, they still accommodated my request. Doha airport is quite nice and modern. Crew was helpful."
Miinukset: "I wish Quatar had a direct flight between Chicago and Indian cities such as Delhi and Mumbai. I can understand that Doha is their hub, but such a flights would be really good for me as I always want to reduce my layovers. (I noticed that most travelers in my Delhi to Doha and Doha to Chicago flights were Indians, hence my request makes sense.)"

Plussat: "The crew was very friendly and everything else was very good and comfortable on the flight."
Miinukset: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."

Miinukset: "The seats don't recline very far and on the a380 the window is a very long way from the seat making it impossible to lean against. - so difficult to get a reasonable test. The food was not great. Perhaps not qatar's fault(?) but we bought duty free alcohol in Brussels and took as carry on then after a layover in Doha we were advised Australian regulations prohibited us from taking it on board for the final leg - even though it was still sealed in the duty free bag. We were forced to check it protected only by some lightweight clothing and a thin back pack we had been using as cabin luggage. Fortunately it made it undamaged - but it would be better if we had been informed of this at Brussels."

Plussat: "Everything was perfect"
Miinukset: "nothing, all was perfect"

Plussat: "The crew was not amazing, it was okay The cabin was clean. Food was dog food. The seat was uncomfortable but no different from other airplanes of other airlines. Entertainment (if the selection of senseless movies could be called that) was okay to boring."
Miinukset: "For the price, overall conditions could be better, at least the food and drink could be better."

Plussat: "I liked the ability to check in online"

Plussat: "The crew was OK. The seats were normaly OK."
Miinukset: "Maybe better food"

Miinukset: "The flight from Cairo to Istanbul was delayed one hour and I missed my flight from Istanbul to Houston and i had to get a visa for $30 in cash and spend the night in Istanbul thus I will be arriving a day late in Houston. I was offered no assistance to avoid missing my flight. I had to run only to find my other plane left without me..."

Miinukset: "Very comfortable and well run."

Miinukset: "I would definitely have vegetarian food. 30% of population is vegetarian"

Plussat: "Food was great, service was also amazing."
Miinukset: "The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable"

Plussat: "comfortable seat, friendly staff"

Plussat: "Mediocre seats, very friendly staff."
Miinukset: "Better food options, more comfortable seats, easier access to wi fi"

Plussat: "The seat was somewhat comfortable. the inflight movie selection was far better than my flight between jfk and ist."
Miinukset: "The overall crew/staff need to learn to improve their behavior and attitude towards their passengers."

Plussat: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Miinukset: "My bag didn’t arrive"

Miinukset: "The process to get into the plane at Istambul was horrendous. It took forever to process the passengers."

Plussat: "I did like the food, very nice stuff."
Miinukset: "I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space"

Plussat: "The food was good and the entertainment was fine."
Miinukset: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."

Plussat: "great selection of movies"
Miinukset: "heat, small seats."

Plussat: "Safe arrival."
Miinukset: "Being denied of wine drinks after 2nd tm."

Plussat: "First Airline to harass me about the weight on my bag -- small carry on -- had to check kill me on time. The seats have no legroom -- my back is killing me. The internet could not take my money -- so I could not get'out crucial emails -- it seems like the service was more interested in collecting my email addresses and password -- instead to simply directing me to the payment method -- waste of time."
Miinukset: "Just about everything"

Plussat: "We like that everything was on time. The food service was excellent and we enjoyed that entertainment was provided on such a short flight."
Miinukset: "The boarding process on the flights between Istanbul and Sofia were somewhat chaotic.We had boarding group assignments, but there were no announcements for these groups."

Plussat: "Crew, food, and beverages given were all excellent."

Plussat: "Great service and staff"

Miinukset: "it was late to arive"

Plussat: "The staff are friendly the food is great and their are lots of options, there is nothing to buy, everything is included in your ticket price (entertainment, games, movies, food, snacks, drinks, including alcohol) as well as a complementary travel bag with a sleeping eye mask, slippers and toothbrush and toothpaste. I couldn't be happier. I will seek out Turkish Airlines now every time I fly!"
Miinukset: "nothing, it was the best flying experience I have ever had!"

Plussat: "Timing of the flight."
Miinukset: "I have used this same flight 6 times and only the first time was good. The others were getting bad every time. The service is very poor. The food is not good. You can not say you are out of pasta when you said you will serv it. Flight attendants really are not friendly."

Miinukset: "They lost one of our bags."

Plussat: "I liked the idea of offering a tour of Istanbul during long connections that Turkish airlines offer. The tour that I went on was a 2.5 hour bus ride with sightseeing from the window mostly - still it was very nice. The people organizing passengers in groups for the tour in the airport however were not so nice. When I said "I have a question", the guy literally ROLLED HIS EYES at me."
Miinukset: "The crew was somewhat rude and unwelcoming, both in the plane and on the ground. The seat is not comfortable in comparison with other transatlantic flights - somehow the crew and the seats were so much better on my connecting TK flight within Europe."

Plussat: "The food, the service"
Miinukset: "Too many announcements"

Plussat: "Delicious food, fantastic entertainment system, power plugs and USB plugs at every seat. The amenities kit everyone gets is fantastic and sure makes the flying experience feel more special."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "The crew on the plane was kind, accommodating, and polite."

Miinukset: "It was delaid too long"

Plussat: "It was my first time flying with Turkish airlines. I was surprised that economy class was treated like first class in other airlines. I felt like a queen! The food was just unbelievably good (usually I'm not excited about food on planes). I can't imagine what experience you get in actual first class then. Great job! Please, never change it!"
Miinukset: "The boarding starts an hour before departure. It's overkill. But if it makes you do your job the way you do, that's awesome."

Plussat: "Great"

Miinukset: "Very bad customer service It will be my very last flight with them"

Plussat: "The crew was great. Flight normal, food and drinks good."
Miinukset: "Boarding took a little longer and was delayed without them giving us a reason for it."

Plussat: "Everything was great. Seats were comfortable, the Entertainement was great and the food was very good. Plus, sat next to great people."
Miinukset: "There was nothing I didn't like."

Plussat: "Always love THY's customer service!"

Plussat: "Service was great. Staff was polite, and I didn't see anyone get beaten or get dragged off the plane."

Plussat: "I liked Sofia airport personnel friendliness"
Miinukset: "No entertainment system, flight attendants are not very friendly."

Plussat: "Great food and great service by crew. On time. Good aircraft. Good connection times."
Miinukset: "With the high level of noise, I prefer movies with subtitles/CC. There were only a handful of such movies on the flight. Seats a bit too cramped and become unbearable when the front seat leans back.. Suggestion: have a hole section (i.e., center section, between isles) with seats that do NOT lean back."

Plussat: "THe plane left on time and arrive on time"
Miinukset: "You canceled our flight and didn't bother to email us about it. Had I not had a friend with me who spoke Turkish fluently I would have been unable to communicate with you enough to figure this out. The desk services were incredibly rude and disrespectful."

Plussat: "Everithing was exelent, the best food, movies and nice crew"
Miinukset: "Our plane was not attached to the terminal and we have to go on the bus, we was with little kid amd 2 hand bags - wasn't pleasent"

Plussat: "The crew, the food and all the amenities including the entertainment"
Miinukset: "Security at boarding resulted in delays and overcrowding of the area with long lines"

Plussat: "I enjoyed the whole trip. I am glad I was able to sit near the Emergency Exit seating - thanks to Ticket Associate's keen eye, back in Bologna."
Miinukset: "There wasn't anything I did not like about my flight experience."

Plussat: "The crew is awesome, very friendly and take good care of the passengers . The food is tasty and good coices of drinks! One of the best pilots!!"
Miinukset: "Nothing I can think of it!"

Miinukset: "The fact that they were not helpful to my dad"

Plussat: "Movies and meals"

Miinukset: "Two hours late leaving Sofia."

Plussat: "It was okay everything. Cant complain."

Plussat: "Customer service by the crew"
Miinukset: "Lufthansa still charges full price like usual, but on a 8+ hour flight to serve a cat size meal of pasta soaked in some pesto sauce is unacceptable! Thank god I had lunch at Frankfurt before departure! Covid-19 should not be an excuse for lack of services! I work for a company which falls into the Essential business category and despite the pandemic we NEVER EVER compromised with the top quality of our product! I am so dissatisfied with Lufthansa and what they have become, pale shadow of a great company, very sad...."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!"

Plussat: "Incorrect carrier! I missed the flights because of them !!!"

Plussat: "The crew was professional. The process of sharing information about gate changes was very well organized."
Miinukset: "Seats were not comfortable. Seat pockets were torn and poorly designed. Electrical connections were not working. Choice of entertainment is limited. Food choice ran out before service came to the end of the plane."

Plussat: "The boarding was a pleasant experience and we got to check in our hand luggage."
Miinukset: "The vegetarian food options were a little strange."

Plussat: "Cabin staff were cheerful and helpfully"
Miinukset: "We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option"

Plussat: "Absolutely amazing service"
Miinukset: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

Plussat: "No crying babies around :-)"
Miinukset: "It was cold on the flight IAD->LAX, there was a cold stream coming from the storage bins, and no food. Food was bland and too little on the transcontinental flight."

Plussat: "Super service. From gate in Frankfurt to Rome."
Miinukset: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."

Plussat: "The notifications for the change of gates by Lufthansa."
Miinukset: "Dairy free option for snack. Larger stock of drinks (Ran out of Beer). Made sure the luggage is loaded on to the plane! Communication to inform passengers that no luggage had made it to Birmingham as people were waiting around for hours!"

Miinukset: "Entertainment didn’t work"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "The crew"
Miinukset: "The sandwiches"

Plussat: "Service efficiency."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Lufthansa is just the best. The flight crew was so pleasant the entire trip and they work very hard to make sure the passengers are comfortable. The food was even good! Lots of perks included--free wine, beer, etc. along with headsets for the movies."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The crew was very accommodating."
Miinukset: "I wasn't aware beforehand that I could request a dairy free meal."

Plussat: "Staff was friendly and service was on a exceptional level"

Plussat: "The serviice was very good enjoyed traveling with this company."
Miinukset: "The tv screen was outdated and difficult to use. The headphones were very outdated and did not like that there was no option to use my own headphones because of the aux option not availble."

Plussat: "Comfortable seats"
Miinukset: "The raisin muffin was very old"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "No problems, it was a quick and easy flight. Crew was great."
Miinukset: "No entertainment (due to short flight). As with all airlines, economy is incredibly cramped."

Plussat: "Smooth flight. Great food and drinks. Very helpful staff."

Miinukset: "The food was terrible. I couldn't eat it, and I can eat almost anything. Sorry! Everything else was good. The staff were amazing. I will fly with Lufthansa again. Thank you."

Plussat: "Snack and crew were great"

Plussat: "Staff were efficient and friendly, constantly offering juice and water."
Miinukset: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"

Plussat: "Cabin crew hospitality and service were amazing and clean airplane"
Miinukset: "N/A"

Plussat: "everything"

Plussat: "Efficient checkin"

Plussat: "Good customer service"
Miinukset: "Not much leg room for 6'2" tall man like me"

Miinukset: "Personnel and food was great."

Plussat: "Service, friendly crews. Everything."
Miinukset: "Simply the best.Thank you."

Miinukset: "Smaller plain"

Plussat: "Punctuality! Everything was on time. For a short fly like this one could hardly ask for more."

Plussat: "I like on time departure, fast boarding and fast disembarkation."
Miinukset: "Flight attendants passed only one time with water!"

Plussat: "Love Lufthansa"

Plussat: "Crew."
Miinukset: "Kosher food ordered was not satisfactory: meat too dry and compressed. I couldn't eat that. Overall Kosher meal was poor quality. Disappointing."

Plussat: "When it comes to traveling economy (prob 1st class too) , Lufthansa is the best . I have not been on a better airline thus far , and I feel like I've tried most of them. They are great for all flights , but especially long flights. The only airline where flying 12 hrs isn't a horrible experience ! I've used them more than once , and they are always great! Keep up the good work ."

Plussat: "The flight was operated by Lufthansa. There was a training flight attendant who exceeded the expectations."
Miinukset: "N/A"

Miinukset: "Business Class Seats, same as economy. Middle seats left empty but this doesn't make up for uncomfortable, barely reclinable, narrow seats. Had ardered a special meal and was served the same meal on both legs of my flight from Sofia to London."

Plussat: "Service, comfort"

Plussat: "Quick and easy in all aspects"

Plussat: "Crew was great. Food was good."

Plussat: "Perfect"

Plussat: "great service! right on time! very polite staff! will fly with them again!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "I will chose Lufthansa every time I will go to Europe with my family.I will recommend their service to all our friends.Thank you for making this travel time wonderful!!!!! Vassilka"

Plussat: "Seat was very comfortable. Crew was great."

Miinukset: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."

Plussat: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Miinukset: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Plussat: "On time & clean"
Miinukset: "Can’t really say"

Plussat: "Awful airline. Will never get tickets through you again."
Miinukset: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Plussat: "Will never purchase tickets through kayak ever again"

Plussat: "Entertainment"
Miinukset: "Small space in middle seat"

Plussat: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Miinukset: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Plussat: "Very comfortable journey, leaving on time, arriving on time"

Miinukset: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"

Plussat: "Sits had more room then other plain"

Plussat: "Landing was a disaster"

Plussat: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Miinukset: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Plussat: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."

Plussat: "it was mess, so I cant say positive thing"
Miinukset: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."

Plussat: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"

Miinukset: "May bags didn't make the transfer and were sent on to me the following day."

Plussat: "Not a long run."
Miinukset: "Seats too too tight. Uncomfortably tight."

Plussat: "clean airplane. staff friendly and helpful. good movie selection"
Miinukset: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."

Plussat: "Everything was at the good level. Professional people to work with."
Miinukset: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"

Plussat: "Nothing special."
Miinukset: "Limited meal choices (I flew business class). It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls."

Plussat: "I had double seat all to myself so that was nice."
Miinukset: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"

Plussat: "That is was on time!"
Miinukset: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Plussat: "Nice flight freindly staff"
Miinukset: "Not comfertable chairs"

Plussat: "Very nice crew."
Miinukset: "Buses to aircrafts. No snack on short flights."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."

Plussat: "The crew were so kind!"

Plussat: "Flight Attendants super friendly as well as ground staff in Salzburg."
Miinukset: "Seats a little tight."

Plussat: "I will never travel with Austrian airlines again"
Miinukset: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"

Miinukset: "It was late No food"

Plussat: "Free drinks."

Plussat: "Professional and friendly staff"
Miinukset: "Outdated interior, media interface"

Plussat: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Miinukset: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."

Miinukset: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Miinukset: "Both flights were delayed. Food selection was poor."

Plussat: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
Miinukset: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."

Miinukset: "My flight was cancelled! ended up flying to Athens the next day"

Plussat: "Plenty of leg room in economy. Will fly again."

Miinukset: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

Plussat: "The pilot did a great job landing the plane in high winds."

Miinukset: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."

Plussat: "Best take off, Best Fight, Perfect Landing...!!!"
Miinukset: "Diner was tasty...but, no breakfast... would have been great..!!!"

Plussat: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."

Miinukset: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

Plussat: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Miinukset: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"

Plussat: "Short flight"

Miinukset: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"

Plussat: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Miinukset: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."

Plussat: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"

Plussat: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Plussat: "The seats were so comfortable"

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Plussat: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Miinukset: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plussat: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Miinukset: "Nothing,just the seats. Cleanliness was perfect"

Plussat: "The plane size & comfort was excellent. The staff were very friendly"
Miinukset: "N/A"

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Plussat: "Comfort"
Miinukset: "Internet"

Plussat: "Services is good ."
Miinukset: "Food can be better"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Miinukset: "Flight was delayed, had to run to my next connection flight."

Plussat: "No delay and nice staff"

Plussat: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Miinukset: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Plussat: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Plussat: "Amazing crew"

Miinukset: "The flight was cancelled and had to be rerouted on United Airlines."

Plussat: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Plussat: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Miinukset: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Miinukset: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Miinukset: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Plussat: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Plussat: "NOTHING"
Miinukset: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Miinukset: "Nothing special"

Miinukset: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plussat: "Easy to board and easy flight."

Plussat: "Able to fly direct to ansterdam"
Miinukset: "Have to lay over on the way back. More expensive than other airlines."

Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plussat: "Food was good and crew members were very nice"
Miinukset: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Plussat: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Miinukset: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "The sandwiches were simple yet just the right touch, on all four flights."

Plussat: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Miinukset: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Miinukset: "OLD OLD plane with hard seats and tiny screens"

Miinukset: "OLD plane without comfort or entertainment"

Plussat: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Miinukset: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Miinukset: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Plussat: "Flight was efficient enough and staff were friendly."
Miinukset: "It was delayed quite a bit and more on-time updates would have been appeciated."

Plussat: "The staff and crew"
Miinukset: "Nothing"

Plussat: "Atmosphere, crew were very professional and friendly"
Miinukset: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Plussat: "Flight attendants tried their best given what they had to work with."
Miinukset: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Plussat: "Boarding was very efficient."
Miinukset: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Miinukset: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Plussat: "Food and drink service"
Miinukset: "Boarding pass facility"

Plussat: "The flight crew were kind, polite, and attentive."
Miinukset: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Plussat: "...The transfer at JFK was terrible"

Plussat: "Entertainment, cabin crew great."
Miinukset: "Seat layout may now be standard but is still cramped."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."