Etsi halvat lennot reitille Denveristä $[7232-Helsinkiin

Plussat: "crew was great, food was delicious, seats were comfortable."
Miinukset: "updated movie library, better handling of boarding for priority customers."

Miinukset: "Everything is Good."

Miinukset: "Between two seats so narrow even you can’t seat.I was so nervous when you flaying such a long distance you need to more space.I don’t like it at all."

Plussat: "Food"
Miinukset: "Plane is old, seats are economy in business class. Dont fly business no need tonpay extra"

Plussat: "Every thing"

Miinukset: "The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money"

Plussat: "Staff"
Miinukset: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"

Plussat: "Food was good."
Miinukset: "Way too hot. It felt like we couldn’t breathe the first 90 minutes of the flight it was so hot. Then we kind of got used to it. Bathrooms were dirty and the whole plane smelled of pee. Awful experience."

Miinukset: "Y"

Plussat: "Everything I like"

Plussat: "The flight attendants are always helpful and very nice!"
Miinukset: "I have been flying Turkish Air quite a bit since 2011. I have noticed that on some shorter flights they are using newer planes with a bit more leg room, but on their longer flights (Like the one I take quite a bit from Los Angeles-Istanbul) they are using older planes that are horrific for anyone over 6' tall. I can't even sit in the seat without my legs jamming against the seat in front of me, and when the recline, I have to sit sideways. They are also very small sideways. I am a big guy, but not overweight, and barely fit in the seats. Their seats are definitely getting worse since I started and they ended their economy plus seat option, which at least gave you an option, for a couple hundred dollars more, you could have a nice seat. This is of course to make more money and jam more people on their planes without caring at all for the passengers comfort when you are flying, and it makes those long 12-14 hour flights miserable! Also, the planes are very hot when you board, which can be very uncomfortable, and they no longer give you a hot towel (As they used to) until the plane has taken off. They also do not serve a 1st beverage right away after take off (10,000'). Your first beverage is with the first meal, and then you are not served anything again until the second meal, whereas most other airlines serve drinks throughout the flight. SO you fly for 12 hours with 2 service times and no offers of drinks, snacks, etc. during the flight."

Plussat: "Courteous staff. Comfortable plane."
Miinukset: "My transfer flight was physically impossible to make. Though my flight from Zagreb to Istanbul was on time, by the time I got into the terminal they were already making a final boarding call to my flight to JFK."

Miinukset: "Tightly set seating was very uncomfortable."

Plussat: "Finally loved that they had a vegan sandwich for me!"
Miinukset: "We were supposed to land with an hour and a half till my next flight. We landed and they were already boarding my next flight. It was very slow getting off the plane also. Took forever to pull up to be able to let us unboard."

Plussat: "I d like everything the service all the crew was very helpful an Cain"
Miinukset: "Yes I will recommend Turkish airline"

Plussat: "The food, when you get what you ask for, isn't bad"
Miinukset: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."

Plussat: "Convenient take off time. Arrived earlier for better connection."
Miinukset: "Nothing"

Miinukset: "Lost my luggage"

Plussat: "great crew and flight!"
Miinukset: "We would have loved to have been able to easily upgrade to business class but weren't able to."

Plussat: "crew, fod, entertainment was great"
Miinukset: "seats"

Plussat: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Miinukset: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Plussat: "Entertainment is good, many movies and games for kids."
Miinukset: "Flight attendants are rude and food was terrible! No menu and no selection to choose."

Plussat: "The entertainment options were great."
Miinukset: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Seatback entertaininment options were amazing. Food wasn't always designed for the American palette, but most of it was pretty good, and they put a good effort into it, unlike US carriers. Flight attendants were great. Boarding was organized and smooth."
Miinukset: "It's just hard to make a 14 hour flight in economy comfortable. Another inch or two of space would have helped, but I understand the tradeoffs involved in that. Baggage collection at IAH took about 30 minutes, but that may have been the airport's fault and not the airline's."

Plussat: "Great Airlines"

Plussat: "pleasant flight attendants good food food always available which is nice for 11+ hour flight superb selection of movies"
Miinukset: "Turkish Air desk at airport gave us incorrect information that nearly made us miss our flight"

Miinukset: "My bag did not make it to final destination & there was no excuse for it as there was enough time during layover AND I arrived to airport by required time before flight."

Plussat: "I liked everything in general . I had the assistance on time from the airport that you asked for me . I was asist from a person to abbord the plane and when I came to Paris and took me to get a taxi"
Miinukset: "Nothing"

Miinukset: "None"

Miinukset: "They moved the time up without prior notice. I could have lost the flight. They checked my bag in Antalya via Istanbul to Naples. When arrived in Naples no luggage. After long wait was told it is held in security in Istanbul. They should have not boarded me if they had problem with the luggage or at least they should have told me in Istanbul not after arriving at destination and have to search for an answer. Extremely poor airline and will never fly with them again."

Plussat: "The flight attendants are very kind unlike the one with United airlines."

Plussat: "Nice staff"

Plussat: "Timeliness Cleanliness Orderly boarding Courteous crew Seats relatively spaciois On board meal edible - even tasty"
Miinukset: "No device charger USB slots (charge phone/iPad/computer"

Plussat: "Everything"

Plussat: "Everything"

Plussat: "A lot of media content"
Miinukset: "driving to the plain by bus"

Miinukset: "Good floght"

Plussat: "Food and entertainment are great"
Miinukset: "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."

Plussat: "Nothing, just the price"
Miinukset: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"

Plussat: "- service was good. staff is very friendly"
Miinukset: "- it was VERY cold on the plane. on such a short flight i wore a sweater, jacket and ordered a blanket and I was still very cold. I even requested another blanket but they were out. Everyone was complaining about the same thing - seats were very upright, not very comfortable"

Plussat: "US airlines ought to take lessons on customer service and satisfaction!"
Miinukset: "Boarding was a bit chaotic. Ought to have better organization and identification for different boarding status .. A B C D etc."

Plussat: "The fares were cheap and there was no mistaking we were in economy class: the seats were relatively uncomfortable, and the cabin seemed a bit out-of-date. BUT: for being economy class, legroom seemed above average. The food service was amazing, and cabin crew was incredibly attentive and friendly. I will absolutely look to fly Turkish Air in the future!"
Miinukset: "The worst part of the trip: other passengers. Some of them were pretty pushy and aggressive, while others had somewhat dubious standards of personal hygiene."

Plussat: "The food and service was outstanding. The pillows and blanket provided were excellent in Economy."
Miinukset: "Second trip to/from Europe on Turkish Airlines. Overall the flight was quite good and the food, service, and entertainment was excellent. However, the comfort level was the worst. This was mainly because the cabin crew kept the temperature of the plane almost like a sauna. Sweating, opened shirt, rolled up the sleeves, impossible to get comfortable or get any sleep!! The plane just seemed to get hotter and hotter! This was on all four segments across and back! The local flights seemed to be a bit better, and while not as cool as I personally like, they were acceptable. For clarification I am a premier flyer with star alliance, primarily United, and fly close to 100,000 miles per year. To date I have received NO mileage credit for any Turkish Airline flight!"

Plussat: "Very professional and helpful crew, food was above what was expected, and even during my short 1.5 hour flights to and from Athens from Istanbul, we were fed meals! I felt very safe and well-taken care of. I will fly Turkish Airlines wherever I go! Çok teşekkürler!!"
Miinukset: "Smal seats, little leg room."

Plussat: "The service, food, and in flight entertainment were great. The leg room in coach was on par with other major carriers that I have flown transatlantic. The layover in Istanbul was pleasant (go to Staarbucks for free wifi). And I saved $500 over the price of other flights. I'd definitely take Turkish Airlines again, and maybe even arrange for a longer layover to be able to see Istanbul."

Miinukset: "Aggressive staff, terrible food"

Miinukset: "Baggage handling was rough. Dented one new bag and broke the buckle on another."

Plussat: "Service."

Plussat: "The crew was fun, informed, and very helpful."
Miinukset: "The seat, the entertainment, the headphone jack, the food."

Miinukset: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Plussat: "Seat was comfortable, food was good."
Miinukset: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."

Plussat: "More leg room"
Miinukset: "Leg room and bigger seats"

Miinukset: "Flight was delayed"

Plussat: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "I was happy with everything stewardess where very friendly everything went smoth"

Plussat: "Great"
Miinukset: "No problems"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Most uncomfortable flight in years. No space. Hard seats, horrible food, had to beg for water. Little service, and not friendly. Overall a horrible flight. At least we made there on time"

Plussat: "The crew and amenities are excellent!"
Miinukset: "Economy space is really tight."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Staff was very responsive and quick to disperse food and beverages."
Miinukset: "I didn't care for the breakfast. The eggs tasted like the chicken and rice from the meal for dinner."

Plussat: "Nothing"
Miinukset: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."

Plussat: "This flight is usually fully booked but there happened to be an empty seat next to mine which was much appreciated"
Miinukset: "Nothing"

Plussat: "I like the Aircaraft - A350-900 and service"

Plussat: "Efficient"
Miinukset: "Plane was HOT"

Plussat: "movie selection"
Miinukset: "I missed my lufthanza connection"

Miinukset: "Horrible customer service"

Plussat: "everything"

Plussat: "Food. Variety of entertainment. Flight had empty seats."
Miinukset: "Over an hour delay sitting with bad air quality. At least it was only 20 minutes late so I didn't miss my connecting flight."

Plussat: "Great service. everything was on time, or early. overall pleasant experience."

Plussat: "Great service!"
Miinukset: "Breakfast and movie selection could have been better"

Plussat: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."

Plussat: "Slept like a baby with no interruptions."

Plussat: "1 hor 30 minutes instead of 2 hours 15"
Miinukset: "Worst food ever, and zero entertainment"

Miinukset: "Limited choice of types of meal - no vegetarian option."

Plussat: "The crew was very friendly and polite. The airplane was clean. The boarding was quick and easy. The entertainment was varied and enjoyable."
Miinukset: "It wasn't an issue on my flight since there were empty seats in my row, but I don't enjoy the spacing provided for personal items on the floor under the seat in front you. For four seats there are three sections; so, you can hope that someone doesn't need any space or else you have to decide how to awkwardly split it up."

Plussat: "very professional cabin crew"
Miinukset: "The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold."

Plussat: "See above"
Miinukset: "See above"

Plussat: "The best in-flight service I have ever had on the Lufthansa flight from Denver to Munic!"

Miinukset: "We were charged a rebooking fee by Lufthansa when customs searched luggage causing us to miss connecting flight"

Plussat: "Crew worked very hard to accommodate us."
Miinukset: "Was seated in a section with many noisy infants. I could not sleep or even hear the entertainment system sometimes. Not the airline's fault. People should know better than to travel with infants. I felt sorry for the crew."

Plussat: "Great crew service"

Plussat: "Great service, on time departure, excellent amenities"
Miinukset: "The flight was over before I expected it!"

Plussat: "the crew are exellent"

Plussat: "Got upgraded to Business Class"

Plussat: "Flight was on time comfortable good crew clean and upbeat"
Miinukset: "Boarding"

Plussat: "Lufthansa certainly stands out above ALL American carriers"

Miinukset: "The crew we had was very impatient and irritated quickly. The flighy attendent name was Jorge. Starting at the beggining of the flight before we took of I asked him about the head phones. One child had one on tye chair and I asked him if its suppose to be on the seat or given later on. He said it will be passed later and then with a patronizing manner he gave another head phone set and said: "I guess we havw an emergency". On the flight, every time he with the food and drinks he just stood there next to me talking over my head with the passenger begind me. Very uncomfortable, especially when it happens 6 or 7 times. When asking what drink we wanted ( the first time), i replied apple and orange juicewith no ice. He replied, with a patronizing manner "this it European company, not American company. Here we don't put ive if you do not ask for it".The incident that bother me the most is one that involved my kids also. My daughter (3 years old) was a bit scared of the flight, tired and did not want to sit on her chair. We tried to keek her on the chair buy she started crying laying down on the floor infront of our seats. Jorge the flight attendant saw her and told me to put her on the seat. Not in a manner I expect out of soneone in the service industry. I told him we are working on it and we will have her on the chair as soon as we can. When I said that he got irritated and a bit aggressive. For no reason the situation became hostile. The flight attendent on the other side (do not know his name). Can over and asked us what we needed amd if we need help. I told the other flight attendant we need 5 minutes and he said OK. After a few minutes she calmed down. Anotger passenger asked Jorge what beer it is and he replied, with contempt, " its German beer, its good"."

Plussat: "Good flight good seats smooth ride."
Miinukset: "Boarding was not organized."

Plussat: "United is a good partner to Lufthansa. I like United. It was a quick flight, but a good one."

Plussat: "Everything"

Miinukset: "Couldn't sleep because of seating."

Plussat: "No communication"
Miinukset: "Unhelpful and now luggage has been lost going on 3 days in same clothes"

Plussat: "Nice crew"
Miinukset: "Lack of leg room!!! After my bicycle box was inspected they failed to secure my bike the way I had it in the box. Bike was flipping around in box. Bent rear brake calipers. Bent brake hoods. Rear skewers were uncoupled. No way to treat a $10,000 bike! Very upset!"

Plussat: "Pleasant crew."
Miinukset: "Annoying kids in seats behind us :( Not enough leg room for someone over 6 feet tall."

Plussat: "Excellent service from a very friendly staff. Wonderful entertainment options to pass the time on a lengthy flight. Couldn't have been a smoother experience."
Miinukset: "Nothing at all!"

Plussat: "This is outrageous how you ask me to rate a flight I couldn’t take to my destination. And you refuse to refund me or even grant me a voucher. How dare you ask me to rate your fucking service?"
Miinukset: "This is my first time using Fucking Kayak and will be my last time ever because you stole my money and I didn’t get to fly to my destination."

Plussat: "Plane is clean and comfortable. Boarding was great."
Miinukset: "Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup."

Plussat: "Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable."
Miinukset: "I can’t think of anything to improve on."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "Row of seats to myself. Free coffee."
Miinukset: "Coffee refill."

Plussat: "Nothing."
Miinukset: "Checked bags left behind, no food, no drink."

Miinukset: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"

Miinukset: "On time"

Plussat: "No problems. I was satisfied"

Plussat: "Everything was bearly acceptable"
Miinukset: "I asked the stewardess if she could fill my water bottle and was actually told that only one glass of water per person was allowed! Next time I would try Norwegian Air, which is known as a budget airline."

Plussat: "I could choose my seat"
Miinukset: "Nothing else"

Plussat: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Miinukset: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."

Miinukset: "Service was great"

Miinukset: "Seats were horrible, tiny , cramped"

Plussat: "All around everything was excellent. Will most likely always fly SAS between Riga and USA."

Miinukset: "No food or even water"

Miinukset: "my ONLY complaint is that I preordered a VEGETARIAN meal and got a VEGAN meal. NOT a big deal, but they should be aware of the difference."

Plussat: "Excellent service and food."

Plussat: "On time, movies, service staff"

Plussat: "Terrible"
Miinukset: "Everything"

Plussat: "The plane from SFO to Coppenhaggen was modern and clean. The flight crew was friendly and efficient. I would fly with them again."
Miinukset: "The seat was not well padded for the bottom.@9 m"

Miinukset: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."

Plussat: "Crew very nice. More leg room in front of seats then most planes.. Plane on time ."
Miinukset: "Not many movie choices, Food was just ok. Do not put tomatoes on sandwiches ahead of time, it makes the bread wet and soggy."

Plussat: "This was a direct Copenhagen to Boston flight run by SAS for Privatair. It was a small aircraft with only 70 total seats. That being said, the seats were comfortable, the service was wonderful, and the flight was smooth."
Miinukset: "Inflight entertainment consisted of an iPad with very limited options. Only one non-alcoholic drink included with dinner, and purchase price of wine was the highest I have ever seen on a flight."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "We paid over $75 for each piece of checked luggage. We could have saved 40% by pre-purchase but were not warned when purchasing our flights for almost the same price as the cost of the luggage."

Plussat: "Once again the atmosphere was terrific. The cleanliness of the plane was good. The staff was awesome."

Miinukset: "Even though it was clear from my reservation that checked baggage was not included in the initial price, there were no clear links in kayak/vayama or SAS to prepay baggage, and the price is double if you pay at the airport."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Quick flight easy on and off."

Plussat: "The choice of movies and tv shows was excellent. Also picture on tv was very good."
Miinukset: "Seat was not very comfortable."

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Miinukset: "Food was just okay, some beverages had to paid like in low cost flights"

Plussat: "Clean, comfortable plane."
Miinukset: "No free alcohol. Limited food options."

Miinukset: "No wifi"

Plussat: "Fine, uneventful flight."
Miinukset: "My luggage was lost. They are unable to track it. If it is not found within five days, then they gave me a number to call. I'm very unhappy."

Miinukset: "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."

Plussat: "Introduce meals even to economy class"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "There was a good choice of movies to watch while in flight. Boarding was quick and easy and all of the crew members were very nice. The woman I was sat next to was very quiet and was very nice and courteous. All in all a pretty good flight"
Miinukset: "The seats weren't very comfortable, but then no seat is comfortable after 8 hours. I can't complain too much. The food was much better than I remember it being ten years ago when I last flew internationally, but still not the best."

Plussat: "Much roomier than united"

Plussat: "Fantastic crew"
Miinukset: "The plane was a half hour or so late taking off. We waited on the plane for most of that half hour with no explanation of why When calling rows to board -- after calling rows 1 through 13 she then called rows 41 and after. She skipped our row 14. This could definitely be an issue with overhead space"

Plussat: "Entertainment system is very good - like 100 movies on demand even games available."
Miinukset: "Economy seats had little leg room; weren't offered a choice of entrees Make sure you call ahead if you need vegetarian meals."

Miinukset: "See above"

Plussat: "New and nice plane. Good amenities for coach. Good service for the most part. Food was tasty."
Miinukset: "Breakfast was kind of rushed. Would have liked to have been offered water, tea, and coffee more."

Plussat: "The flight was on time; boarding was straightforward."

Plussat: "Flight was breezy, no complains. Nice staff Food leaves room for improvement but over all a pleasant experience But please read below"
Miinukset: "So you lost my luggage.. These things happen. However.. If someone pays 8 k for a one way ticket you might be able to come to the conclusion that it's an urgent trip as is. And respond or /and follow up so that I know what to do as far as cancel all things and /or max out my cc to get the things I need. Nothing from you, no word. No one picking up the phones. 8 thousand dollars worth of silence."

Plussat: "Friendly crew, the plane was Very new and had wonderful screens for viewing entertainment."
Miinukset: "Not enough leg room."

Plussat: "Flight was cancelled but i didn't receive email notification from SAS Moreover i was able to check-in on SAS website and print boarding pass 10 ours before flight (and after Kayak sent me notification that flight "may be cancelled"), and they sent me confirmation and everything. When i arrived in airport i realized flight was actually cancelled. And i tried to call and nobody picked up the pphone. I was travelling from Moscow."

Miinukset: "They did not have hamburgers but when I called about seat reservation I was told I had order a hamburger but they weren’t even on the menu."

Plussat: "Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!"
Miinukset: "Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport."

Plussat: "On time departure Landed earlier than expected"
Miinukset: "Disappointed alcohol was not complimentary like all my previous international flights."

Plussat: "Great crew, comfortable seats although was unable to choose seats prior to check in."
Miinukset: "Got charged for bags when we had booked regular economy class, NOT economy “light”. Was told the baggage policy changed since we booked - TOTAL BS! Also, c’mon, give us ONE free beer on a 7 hour flight."

Miinukset: "Seat comfort"

Plussat: "The overall mediocre entertainment was the best part."
Miinukset: "Bag drop took 75 minutes waiting in a line with minimal signage. The middle seat is not designed to accommodate a small backpack, let alone, my tiny, size 5 feet. There are no snacks provided (7.5 hour flight) and NO refills on WATER!!"

Miinukset: "Delay in Philadelphia affected this score"

Plussat: "They boarded the back of the plane first. The flight was on time."
Miinukset: "Checked-in online, got baggage tag from kiosk, only to find that there was no baggage drop, and everyone had to stand in line whether they had already checked-in or not. They had several airlines mixed together and no signage to tell you where to go, so people ended up in the wrong place first. Knew there would be no food, so brought snacks, only to have the crew tell us there was a person who was allergic to peanuts on the flight and we were not allowed to open our snacks because they contained peanuts."

Plussat: "On time. Luggage arrived to destination."

Plussat: "The flight was smooth and the service was great."
Miinukset: "Nothing to complain about"

Miinukset: "Surprised by very large bag fees, reservation was unclear about baggage allowance and charges."

Plussat: "Price"
Miinukset: "Flight was canceled due to strike in Iceland, and Iceland Air offered NO COMPENSATION. We were stranded in the Denver Airport for two days with kids, but our dog was not brought back to us during that time. We were finally re-routed via another airline."

Miinukset: "I thought there would be an on flight meal with the international flight."

Plussat: "Comfortable planes, nice crew, great pilots"
Miinukset: "No food served"

Plussat: "Clean. Good service. Just way better than most domestic flights in recent memory."

Miinukset: "Never flee international without getting a free meal before. Pretty sad. Plus, they charged for earphonestoo. Ridiculous."

Plussat: "Nice people, efficient, Good coordination of flights in Reyjavik."
Miinukset: "Food and seats. All airline seats are made for very tiny people. I was cramped and I'm not fat."

Plussat: "On time, good service, quick boarding. Overall very good experience."

Miinukset: "I wasn't on their passenger list. Wi-Fi is expensive for how unreliable it is. Sometimes it works flawlessly, sometimes it doesn't work at all. They also lost my luggage. Overall, a very poor showing."

Miinukset: "Lack of food for a 7hr flight"

Plussat: "Non"
Miinukset: "Non"

Plussat: "Crew was nice"
Miinukset: "Tight fit...herded like cattle in Iceland...barely made my connecting flight. No one available to give info on where to go or why we were delayed. Oh...and seven hour flight...no food. But pretty sunset"

Plussat: "Kindness and flexibility of staff with health concern."

Miinukset: "3 hour delay from Denver translated into a 6 hour delay to my final destination. Food on board is expensive, even when other airlines offer food in their ticket prices. Very likely will not fly on Iceland Air again."

Plussat: "I liked how small the airport was in Iceland no freaking out when your plane lands and your connection is already boarding"
Miinukset: "There was no meal provided which was a bit of a surprise for an international flight.."

Plussat: "Best airplane experience I've ever had! Great airline!"

Plussat: "Found Iceland Air flight cancelled at airport after a thirty minute wait in line and finding the ticket agent. Eventually given phone number, called and found re-booked on Lufthansa Airlines. Now that flight was perfect, with the best Airline Food ever. Booked through Frankfurt with great connection to Amsterdam. Will compare if we get return trip through Iceland Air."
Miinukset: "No E-mail or other notice as to cancelled flight. No sign at counter. No specific agent found. Finally upon talking with a substituting Lufthansa agent we were given a number to call. Very bad customer service at the counter."

Plussat: "Non stop great service"
Miinukset: "Nothing"

Plussat: "Very comfortable seat in row 5"

Miinukset: "They dont offer a meal for free."

Miinukset: "My wife's bag did not make the plane from KEF to AMS. Still hasn't arrived 30 hours later."

Miinukset: "Depending on the seat you get (aisle, middle, or window) you either can or cannot fit anything under the seat in front of you. Each seat has different space. What I usually take wouldn't fit anywhere but the window. The middle seat space is USELESS as there is something installed that MAY give you about 6 inches from floor to it. The aisle seat's forward under space is a cube shape, so typical carry-ons won't fit there either. As I slept the whole way to Reykyavik, I don't know much about the service. The under seat space may lead me to not booking Icelandair again."

Plussat: "Icelandair is great because your connection waits for you even if your flight is late."

Plussat: "The crew was nice and it was nice that they gave my 8 year old son an activity bag and free meals. The entertainment center was great. The flight was on time and everything seemed to run smoothly."
Miinukset: "It felt like a domestic flight in that there wasn't a lot of extra space and we had to pay for everything (food, snacks, headphones, wifi) aside from soft drinks."

Miinukset: "Didn't like the disorganization - didn't call passengers by rows or any other system - didn't like taking the bus to the tarmac"

Miinukset: "No blankets and the temp in the plane was freezing. Possibly this is only for this specific flight, very little info on delay and almost no info on what was going on."

Miinukset: "Arrived late."

Miinukset: "Meals on menu were not available."

Miinukset: "Got bumped from flight and caused layover. Lost baggage. Tv sound did not work in air."

Plussat: "I enjoyed everything about my experience with Icelandair. I am going to be flying into London through them for now on and hopefully on an annual basis!"

Miinukset: "The movies were all old, no new variety. They refused to let us take our bag on to the plane even though it fit in their provided sample bin and made us check it at the gate. There was plenty of room on the plane bins and several bigger backpacks than our small duffle bag! This caused us a lot of extra time spent upon arrival waiting for it"

Miinukset: "you cancelled my flight, no more Iceland air for us, we had to cancel our entire vacation."

Plussat: "-This was the first time flying with Icelandair and will definately fly with you again. Hot coffee was very good and so was the Yogart."
Miinukset: "Not having a meal available. Next time I will know to pack a sandwich."

Plussat: "Folks were friendly and efficient."
Miinukset: "Not enough space"

Plussat: "I slept most of the flight. I did not use entertainment"
Miinukset: "My husband forgot his head phones in the seat pocket (9C)."

Plussat: "I appreciated the fact that we were able to fly out despite there being a major snow storm and closed airport just hours before our takeoff. We also appreciated being able to switch our connection flight fairly easily once we knew we would be delayed. The staff was very kind and since we had a longer layover in Keflavik, we were very grateful for the food vouchers to used in the airport while we waited."
Miinukset: "The airline wouldn't make a decision about whether or not the plane would be flying out on time or be delayed until about an hour before our original boarding time. Seeing as the airport and only road getting to the airport were closed, it seems like they would have been able to make that decision and alert all passengers much sooner. We kept calling in to check on the flight status and they said we would receive texts and emails with any changes, but I never did."

Plussat: "Huge snowstorm in Denver caused the airport to shut down. Plane left about 5 hours late. We missed our connection and even though it wasn't Icelandic Air's fault they gave me a taxi, a room and three meals until I caught my connecting flight the next day. Amazing service."

Plussat: "Comfortable seat and enjoyed movie/TV selection."

Plussat: "I liked the professionalism of the crew, the comfort of the seating, and the blankets. I found the safety briefing very creative and entertaining."
Miinukset: "I did not like having to pay for snacks or the fact that our row could not access the flightpath on our screens. I also was most annoyed by the passenger behind me who seemed not to know that her tapping fingers on the screen in front of her were actually tapping the back of my head as I tried to sleep. Perhaps airlines could remind passengers that what they do to the seat in front of them affects the occupants of those seats?"

Plussat: "Food and entertainment options a step above US options"
Miinukset: "Icelandair used other airlines personnel to check us in in Denver. Did a poor job describing flight options such as Saga Club access to Nited Club lounge."

Plussat: "Yes made sure mask was in place"
Miinukset: "No"

Plussat: "I used frequent flyer miles for the tickets."
Miinukset: "The crew was late getting to the gate. All of them talked to me like I was a child they were disappointed in. No one smiled. I thought all of the crew was mad at us for using their airline."

Miinukset: "Overbooked and crowded, on a Sunday."

Plussat: "Crew was nice"
Miinukset: "Lots of empty seats... during covid/social distancing there should only be 2 ppl in a row especially if there is room...it was crowded and not consistent with signs posted saying stay 6 ft apart"

Plussat: "Nothing."
Miinukset: "Everything"

Miinukset: "You were out of earphones"

Plussat: "We were allowed to board early with my father, who is disabled."
Miinukset: "Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs."

Miinukset: "Less boarding groups"

Plussat: "Good, cheap flight that gets the job done. No issues boarding, seats were fine. Cannot comment on most things as I fell asleep almost immediately."
Miinukset: "Would've been nice to have had an eye mask / blankets on a red eye flight..."

Miinukset: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."

Miinukset: "I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous."

Miinukset: "They have very long and annoying credit card announcements"

Miinukset: "Delay due to equipment failure, were not able to estimate delay"

Plussat: "American"

Plussat: "Nothing."

Miinukset: "The crew was a little late"

Plussat: "Not using kayak"
Miinukset: "Kayak booked me the worst itinerary in the history of air travel!"

Plussat: "Food was good. Staff was polite."
Miinukset: "Both flights were late leaving. Plus then we waited on board for a long time. Once on board and waiting, no explanation, no updates. No idea what was going on or why. An announcement would have helped a lot. Philky-Prg: Long delays with food , staff was slow on the Philly -Prg flight. Seemed like they didn't want to be there. No info from flight crew. Phily to Prg - Crappy old plane that should not be flying over seas anymore. Applies to both flights unless specified."

Plussat: "Nothing!"
Miinukset: "Almost everything!"

Plussat: "Pilot made up time so we made it in early!"

Plussat: "The helpful steward"
Miinukset: "The bumpy ride"

Plussat: "Crew was nice and friendly. Pilots flew great. We arrived a few mins early as well."
Miinukset: "On the way to Denver from Miami we were on a nice new AA plane with TV entertainment, movies, power, and comfortable seats. On the way from Denver to Miami we were on an old plane with no entertainment and old uncomfortable seats. If this is going to be the case, charge me less up front as well. My daughter had a terrible time for a 4 hour flight."

Plussat: "On time. Efficient boarding."
Miinukset: "Stingy with the cookies. Somewhat uncomfortable seating. But what can anyone expect anymore?"

Plussat: "Boarding moved along well, even though there wasn’t special boarding for families with young children. The plane was really comfortable (new 2x2) and the staff was really friendly."

Plussat: "Service was one of the best I have received for an airline."

Plussat: "Friendly service"

Plussat: "Food and entertainment were great"

Plussat: "Everything was on time and handled efficiently and courteously. I was pleased with everything."

Miinukset: "Too cold, even with air off above me."

Plussat: "All good, except poor prep on food"
Miinukset: "As above"

Plussat: "Good connection"

Plussat: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Miinukset: "Couldn't get the entertainment app to work"

Miinukset: "Maintenance problems, late departures, uncomfortable airlines"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Delayed flight due to crew."

Plussat: "Easy flight, friendly crew."
Miinukset: "Girl next to me being sick the whole time"

Plussat: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Miinukset: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."

Plussat: "Wi fi did not work."

Miinukset: "Sitting on the runway after landing because the gate is occupied."

Plussat: "No surveys"
Miinukset: "No surveys"

Plussat: "El problema es que el vuelo estaba sobrevendido y han cerrado las puertas antes con lo cual me he quedado abajo sin pode abordar. En el aeropuerto de Denver habia solo dos personas en el securty check por lo cual la demora fue involuntaria en mi caso. Cuando estoy haciendo la fila para ingresar al avion (esyando en la misma cola antes de ingresar) me informanque no podre embarcar..(claro ya habia designado mi billete a otras personas. pesima atencion y pesimna experiencia con los empleados de ese vuelo. Denver a Miami"

Plussat: "The Denver airport is beautiful"
Miinukset: "I will never fly AA again - see below"

Plussat: "Love the movies!!!"
Miinukset: "Passengers are allowed to take too much on the plane, which makes boarding & getting off take WAY TO LONG. If American would follow Southwest and allow 1 free bag, this problem would end. E"

Plussat: "On time, friendly and helpful staff at airport and on aircraft"
Miinukset: "Nothing"

Plussat: "Overall great flight and great service. No complaints!"

Plussat: "I liked everything from the way they got everyone on the plane to getting everyone deplaned."
Miinukset: "I didn't have a problem with the airline. Just a couple of passengers."

Plussat: "On time. Good crew and nicer flight."
Miinukset: "Actually no complaints."

Plussat: "Friendly service"
Miinukset: "Snacks"

Miinukset: "American delayed the flight 7 times before cancelling it. They then put me on a flight 7 hours after the initial departure time. That flight was delayed 7 times and then they cancelled it. I wasted 10 hours at the airport."