Etsi halvat lennot reitille Denveristä $[81-Suomeen

Miinukset: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Plussat: "Seat was comfortable, food was good."
Miinukset: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."

Plussat: "More leg room"
Miinukset: "Leg room and bigger seats"

Miinukset: "Flight was delayed"

Plussat: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "I was happy with everything stewardess where very friendly everything went smoth"

Plussat: "Great"
Miinukset: "No problems"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Most uncomfortable flight in years. No space. Hard seats, horrible food, had to beg for water. Little service, and not friendly. Overall a horrible flight. At least we made there on time"

Plussat: "The crew and amenities are excellent!"
Miinukset: "Economy space is really tight."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Staff was very responsive and quick to disperse food and beverages."
Miinukset: "I didn't care for the breakfast. The eggs tasted like the chicken and rice from the meal for dinner."

Plussat: "Nothing"
Miinukset: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."

Plussat: "This flight is usually fully booked but there happened to be an empty seat next to mine which was much appreciated"
Miinukset: "Nothing"

Plussat: "I like the Aircaraft - A350-900 and service"

Plussat: "Efficient"
Miinukset: "Plane was HOT"

Plussat: "movie selection"
Miinukset: "I missed my lufthanza connection"

Miinukset: "Horrible customer service"

Plussat: "everything"

Plussat: "Food. Variety of entertainment. Flight had empty seats."
Miinukset: "Over an hour delay sitting with bad air quality. At least it was only 20 minutes late so I didn't miss my connecting flight."

Plussat: "Great service. everything was on time, or early. overall pleasant experience."

Plussat: "Great service!"
Miinukset: "Breakfast and movie selection could have been better"

Plussat: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."

Plussat: "Slept like a baby with no interruptions."

Plussat: "1 hor 30 minutes instead of 2 hours 15"
Miinukset: "Worst food ever, and zero entertainment"

Miinukset: "Limited choice of types of meal - no vegetarian option."

Plussat: "The crew was very friendly and polite. The airplane was clean. The boarding was quick and easy. The entertainment was varied and enjoyable."
Miinukset: "It wasn't an issue on my flight since there were empty seats in my row, but I don't enjoy the spacing provided for personal items on the floor under the seat in front you. For four seats there are three sections; so, you can hope that someone doesn't need any space or else you have to decide how to awkwardly split it up."

Plussat: "very professional cabin crew"
Miinukset: "The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold."

Plussat: "See above"
Miinukset: "See above"

Plussat: "The best in-flight service I have ever had on the Lufthansa flight from Denver to Munic!"

Miinukset: "We were charged a rebooking fee by Lufthansa when customs searched luggage causing us to miss connecting flight"

Plussat: "Crew worked very hard to accommodate us."
Miinukset: "Was seated in a section with many noisy infants. I could not sleep or even hear the entertainment system sometimes. Not the airline's fault. People should know better than to travel with infants. I felt sorry for the crew."

Plussat: "Great crew service"

Plussat: "Great service, on time departure, excellent amenities"
Miinukset: "The flight was over before I expected it!"

Plussat: "the crew are exellent"

Plussat: "Got upgraded to Business Class"

Plussat: "Flight was on time comfortable good crew clean and upbeat"
Miinukset: "Boarding"

Plussat: "Lufthansa certainly stands out above ALL American carriers"

Miinukset: "The crew we had was very impatient and irritated quickly. The flighy attendent name was Jorge. Starting at the beggining of the flight before we took of I asked him about the head phones. One child had one on tye chair and I asked him if its suppose to be on the seat or given later on. He said it will be passed later and then with a patronizing manner he gave another head phone set and said: "I guess we havw an emergency". On the flight, every time he with the food and drinks he just stood there next to me talking over my head with the passenger begind me. Very uncomfortable, especially when it happens 6 or 7 times. When asking what drink we wanted ( the first time), i replied apple and orange juicewith no ice. He replied, with a patronizing manner "this it European company, not American company. Here we don't put ive if you do not ask for it".The incident that bother me the most is one that involved my kids also. My daughter (3 years old) was a bit scared of the flight, tired and did not want to sit on her chair. We tried to keek her on the chair buy she started crying laying down on the floor infront of our seats. Jorge the flight attendant saw her and told me to put her on the seat. Not in a manner I expect out of soneone in the service industry. I told him we are working on it and we will have her on the chair as soon as we can. When I said that he got irritated and a bit aggressive. For no reason the situation became hostile. The flight attendent on the other side (do not know his name). Can over and asked us what we needed amd if we need help. I told the other flight attendant we need 5 minutes and he said OK. After a few minutes she calmed down. Anotger passenger asked Jorge what beer it is and he replied, with contempt, " its German beer, its good"."

Plussat: "Good flight good seats smooth ride."
Miinukset: "Boarding was not organized."

Plussat: "United is a good partner to Lufthansa. I like United. It was a quick flight, but a good one."

Plussat: "Everything"

Miinukset: "Couldn't sleep because of seating."

Plussat: "No communication"
Miinukset: "Unhelpful and now luggage has been lost going on 3 days in same clothes"

Plussat: "Nice crew"
Miinukset: "Lack of leg room!!! After my bicycle box was inspected they failed to secure my bike the way I had it in the box. Bike was flipping around in box. Bent rear brake calipers. Bent brake hoods. Rear skewers were uncoupled. No way to treat a $10,000 bike! Very upset!"

Plussat: "Pleasant crew."
Miinukset: "Annoying kids in seats behind us :( Not enough leg room for someone over 6 feet tall."

Plussat: "Excellent service from a very friendly staff. Wonderful entertainment options to pass the time on a lengthy flight. Couldn't have been a smoother experience."
Miinukset: "Nothing at all!"

Plussat: "This is outrageous how you ask me to rate a flight I couldn’t take to my destination. And you refuse to refund me or even grant me a voucher. How dare you ask me to rate your fucking service?"
Miinukset: "This is my first time using Fucking Kayak and will be my last time ever because you stole my money and I didn’t get to fly to my destination."

Plussat: "Plane is clean and comfortable. Boarding was great."
Miinukset: "Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup."

Plussat: "Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable."
Miinukset: "I can’t think of anything to improve on."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "Row of seats to myself. Free coffee."
Miinukset: "Coffee refill."

Plussat: "Nothing."
Miinukset: "Checked bags left behind, no food, no drink."

Miinukset: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"

Miinukset: "On time"

Plussat: "No problems. I was satisfied"

Plussat: "Everything was bearly acceptable"
Miinukset: "I asked the stewardess if she could fill my water bottle and was actually told that only one glass of water per person was allowed! Next time I would try Norwegian Air, which is known as a budget airline."

Plussat: "I could choose my seat"
Miinukset: "Nothing else"

Plussat: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Miinukset: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."

Miinukset: "Service was great"

Miinukset: "Seats were horrible, tiny , cramped"

Plussat: "All around everything was excellent. Will most likely always fly SAS between Riga and USA."

Miinukset: "No food or even water"

Miinukset: "my ONLY complaint is that I preordered a VEGETARIAN meal and got a VEGAN meal. NOT a big deal, but they should be aware of the difference."

Plussat: "Excellent service and food."

Plussat: "On time, movies, service staff"

Plussat: "Terrible"
Miinukset: "Everything"

Plussat: "The plane from SFO to Coppenhaggen was modern and clean. The flight crew was friendly and efficient. I would fly with them again."
Miinukset: "The seat was not well padded for the bottom.@9 m"

Miinukset: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."

Plussat: "Crew very nice. More leg room in front of seats then most planes.. Plane on time ."
Miinukset: "Not many movie choices, Food was just ok. Do not put tomatoes on sandwiches ahead of time, it makes the bread wet and soggy."

Plussat: "This was a direct Copenhagen to Boston flight run by SAS for Privatair. It was a small aircraft with only 70 total seats. That being said, the seats were comfortable, the service was wonderful, and the flight was smooth."
Miinukset: "Inflight entertainment consisted of an iPad with very limited options. Only one non-alcoholic drink included with dinner, and purchase price of wine was the highest I have ever seen on a flight."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "We paid over $75 for each piece of checked luggage. We could have saved 40% by pre-purchase but were not warned when purchasing our flights for almost the same price as the cost of the luggage."

Plussat: "Once again the atmosphere was terrific. The cleanliness of the plane was good. The staff was awesome."

Miinukset: "Even though it was clear from my reservation that checked baggage was not included in the initial price, there were no clear links in kayak/vayama or SAS to prepay baggage, and the price is double if you pay at the airport."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Quick flight easy on and off."

Plussat: "The choice of movies and tv shows was excellent. Also picture on tv was very good."
Miinukset: "Seat was not very comfortable."

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Miinukset: "Food was just okay, some beverages had to paid like in low cost flights"

Plussat: "Clean, comfortable plane."
Miinukset: "No free alcohol. Limited food options."

Miinukset: "No wifi"

Plussat: "Fine, uneventful flight."
Miinukset: "My luggage was lost. They are unable to track it. If it is not found within five days, then they gave me a number to call. I'm very unhappy."

Miinukset: "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."

Plussat: "Introduce meals even to economy class"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "There was a good choice of movies to watch while in flight. Boarding was quick and easy and all of the crew members were very nice. The woman I was sat next to was very quiet and was very nice and courteous. All in all a pretty good flight"
Miinukset: "The seats weren't very comfortable, but then no seat is comfortable after 8 hours. I can't complain too much. The food was much better than I remember it being ten years ago when I last flew internationally, but still not the best."

Plussat: "Much roomier than united"

Plussat: "Fantastic crew"
Miinukset: "The plane was a half hour or so late taking off. We waited on the plane for most of that half hour with no explanation of why When calling rows to board -- after calling rows 1 through 13 she then called rows 41 and after. She skipped our row 14. This could definitely be an issue with overhead space"

Plussat: "Entertainment system is very good - like 100 movies on demand even games available."
Miinukset: "Economy seats had little leg room; weren't offered a choice of entrees Make sure you call ahead if you need vegetarian meals."

Miinukset: "See above"

Plussat: "New and nice plane. Good amenities for coach. Good service for the most part. Food was tasty."
Miinukset: "Breakfast was kind of rushed. Would have liked to have been offered water, tea, and coffee more."

Plussat: "The flight was on time; boarding was straightforward."

Plussat: "Flight was breezy, no complains. Nice staff Food leaves room for improvement but over all a pleasant experience But please read below"
Miinukset: "So you lost my luggage.. These things happen. However.. If someone pays 8 k for a one way ticket you might be able to come to the conclusion that it's an urgent trip as is. And respond or /and follow up so that I know what to do as far as cancel all things and /or max out my cc to get the things I need. Nothing from you, no word. No one picking up the phones. 8 thousand dollars worth of silence."

Plussat: "Friendly crew, the plane was Very new and had wonderful screens for viewing entertainment."
Miinukset: "Not enough leg room."

Plussat: "Flight was cancelled but i didn't receive email notification from SAS Moreover i was able to check-in on SAS website and print boarding pass 10 ours before flight (and after Kayak sent me notification that flight "may be cancelled"), and they sent me confirmation and everything. When i arrived in airport i realized flight was actually cancelled. And i tried to call and nobody picked up the pphone. I was travelling from Moscow."

Miinukset: "They did not have hamburgers but when I called about seat reservation I was told I had order a hamburger but they weren’t even on the menu."

Plussat: "Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!"
Miinukset: "Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport."

Plussat: "On time departure Landed earlier than expected"
Miinukset: "Disappointed alcohol was not complimentary like all my previous international flights."

Plussat: "Great crew, comfortable seats although was unable to choose seats prior to check in."
Miinukset: "Got charged for bags when we had booked regular economy class, NOT economy “light”. Was told the baggage policy changed since we booked - TOTAL BS! Also, c’mon, give us ONE free beer on a 7 hour flight."

Miinukset: "Seat comfort"

Plussat: "The overall mediocre entertainment was the best part."
Miinukset: "Bag drop took 75 minutes waiting in a line with minimal signage. The middle seat is not designed to accommodate a small backpack, let alone, my tiny, size 5 feet. There are no snacks provided (7.5 hour flight) and NO refills on WATER!!"

Miinukset: "Delay in Philadelphia affected this score"

Plussat: "They boarded the back of the plane first. The flight was on time."
Miinukset: "Checked-in online, got baggage tag from kiosk, only to find that there was no baggage drop, and everyone had to stand in line whether they had already checked-in or not. They had several airlines mixed together and no signage to tell you where to go, so people ended up in the wrong place first. Knew there would be no food, so brought snacks, only to have the crew tell us there was a person who was allergic to peanuts on the flight and we were not allowed to open our snacks because they contained peanuts."

Plussat: "On time. Luggage arrived to destination."

Plussat: "The flight was smooth and the service was great."
Miinukset: "Nothing to complain about"

Miinukset: "Surprised by very large bag fees, reservation was unclear about baggage allowance and charges."

Plussat: "Price"
Miinukset: "Flight was canceled due to strike in Iceland, and Iceland Air offered NO COMPENSATION. We were stranded in the Denver Airport for two days with kids, but our dog was not brought back to us during that time. We were finally re-routed via another airline."

Miinukset: "I thought there would be an on flight meal with the international flight."

Plussat: "Comfortable planes, nice crew, great pilots"
Miinukset: "No food served"

Plussat: "Clean. Good service. Just way better than most domestic flights in recent memory."

Miinukset: "Never flee international without getting a free meal before. Pretty sad. Plus, they charged for earphonestoo. Ridiculous."

Plussat: "Nice people, efficient, Good coordination of flights in Reyjavik."
Miinukset: "Food and seats. All airline seats are made for very tiny people. I was cramped and I'm not fat."

Plussat: "On time, good service, quick boarding. Overall very good experience."

Miinukset: "I wasn't on their passenger list. Wi-Fi is expensive for how unreliable it is. Sometimes it works flawlessly, sometimes it doesn't work at all. They also lost my luggage. Overall, a very poor showing."

Miinukset: "Lack of food for a 7hr flight"

Plussat: "Non"
Miinukset: "Non"

Plussat: "Crew was nice"
Miinukset: "Tight fit...herded like cattle in Iceland...barely made my connecting flight. No one available to give info on where to go or why we were delayed. Oh...and seven hour flight...no food. But pretty sunset"

Plussat: "Kindness and flexibility of staff with health concern."

Miinukset: "3 hour delay from Denver translated into a 6 hour delay to my final destination. Food on board is expensive, even when other airlines offer food in their ticket prices. Very likely will not fly on Iceland Air again."

Plussat: "I liked how small the airport was in Iceland no freaking out when your plane lands and your connection is already boarding"
Miinukset: "There was no meal provided which was a bit of a surprise for an international flight.."

Plussat: "Best airplane experience I've ever had! Great airline!"

Plussat: "Found Iceland Air flight cancelled at airport after a thirty minute wait in line and finding the ticket agent. Eventually given phone number, called and found re-booked on Lufthansa Airlines. Now that flight was perfect, with the best Airline Food ever. Booked through Frankfurt with great connection to Amsterdam. Will compare if we get return trip through Iceland Air."
Miinukset: "No E-mail or other notice as to cancelled flight. No sign at counter. No specific agent found. Finally upon talking with a substituting Lufthansa agent we were given a number to call. Very bad customer service at the counter."

Plussat: "Non stop great service"
Miinukset: "Nothing"

Plussat: "Very comfortable seat in row 5"

Miinukset: "They dont offer a meal for free."

Miinukset: "My wife's bag did not make the plane from KEF to AMS. Still hasn't arrived 30 hours later."

Miinukset: "Depending on the seat you get (aisle, middle, or window) you either can or cannot fit anything under the seat in front of you. Each seat has different space. What I usually take wouldn't fit anywhere but the window. The middle seat space is USELESS as there is something installed that MAY give you about 6 inches from floor to it. The aisle seat's forward under space is a cube shape, so typical carry-ons won't fit there either. As I slept the whole way to Reykyavik, I don't know much about the service. The under seat space may lead me to not booking Icelandair again."

Plussat: "Icelandair is great because your connection waits for you even if your flight is late."

Plussat: "The crew was nice and it was nice that they gave my 8 year old son an activity bag and free meals. The entertainment center was great. The flight was on time and everything seemed to run smoothly."
Miinukset: "It felt like a domestic flight in that there wasn't a lot of extra space and we had to pay for everything (food, snacks, headphones, wifi) aside from soft drinks."

Miinukset: "Didn't like the disorganization - didn't call passengers by rows or any other system - didn't like taking the bus to the tarmac"

Miinukset: "No blankets and the temp in the plane was freezing. Possibly this is only for this specific flight, very little info on delay and almost no info on what was going on."

Miinukset: "Arrived late."

Miinukset: "Meals on menu were not available."

Miinukset: "Got bumped from flight and caused layover. Lost baggage. Tv sound did not work in air."

Plussat: "I enjoyed everything about my experience with Icelandair. I am going to be flying into London through them for now on and hopefully on an annual basis!"

Miinukset: "The movies were all old, no new variety. They refused to let us take our bag on to the plane even though it fit in their provided sample bin and made us check it at the gate. There was plenty of room on the plane bins and several bigger backpacks than our small duffle bag! This caused us a lot of extra time spent upon arrival waiting for it"

Miinukset: "you cancelled my flight, no more Iceland air for us, we had to cancel our entire vacation."

Plussat: "-This was the first time flying with Icelandair and will definately fly with you again. Hot coffee was very good and so was the Yogart."
Miinukset: "Not having a meal available. Next time I will know to pack a sandwich."

Plussat: "Folks were friendly and efficient."
Miinukset: "Not enough space"

Plussat: "I slept most of the flight. I did not use entertainment"
Miinukset: "My husband forgot his head phones in the seat pocket (9C)."

Plussat: "I appreciated the fact that we were able to fly out despite there being a major snow storm and closed airport just hours before our takeoff. We also appreciated being able to switch our connection flight fairly easily once we knew we would be delayed. The staff was very kind and since we had a longer layover in Keflavik, we were very grateful for the food vouchers to used in the airport while we waited."
Miinukset: "The airline wouldn't make a decision about whether or not the plane would be flying out on time or be delayed until about an hour before our original boarding time. Seeing as the airport and only road getting to the airport were closed, it seems like they would have been able to make that decision and alert all passengers much sooner. We kept calling in to check on the flight status and they said we would receive texts and emails with any changes, but I never did."

Plussat: "Huge snowstorm in Denver caused the airport to shut down. Plane left about 5 hours late. We missed our connection and even though it wasn't Icelandic Air's fault they gave me a taxi, a room and three meals until I caught my connecting flight the next day. Amazing service."

Plussat: "Comfortable seat and enjoyed movie/TV selection."

Plussat: "I liked the professionalism of the crew, the comfort of the seating, and the blankets. I found the safety briefing very creative and entertaining."
Miinukset: "I did not like having to pay for snacks or the fact that our row could not access the flightpath on our screens. I also was most annoyed by the passenger behind me who seemed not to know that her tapping fingers on the screen in front of her were actually tapping the back of my head as I tried to sleep. Perhaps airlines could remind passengers that what they do to the seat in front of them affects the occupants of those seats?"

Plussat: "Food and entertainment options a step above US options"
Miinukset: "Icelandair used other airlines personnel to check us in in Denver. Did a poor job describing flight options such as Saga Club access to Nited Club lounge."

Plussat: "Yes made sure mask was in place"
Miinukset: "No"

Plussat: "I used frequent flyer miles for the tickets."
Miinukset: "The crew was late getting to the gate. All of them talked to me like I was a child they were disappointed in. No one smiled. I thought all of the crew was mad at us for using their airline."

Miinukset: "Overbooked and crowded, on a Sunday."

Plussat: "Crew was nice"
Miinukset: "Lots of empty seats... during covid/social distancing there should only be 2 ppl in a row especially if there is room...it was crowded and not consistent with signs posted saying stay 6 ft apart"

Plussat: "Nothing."
Miinukset: "Everything"

Miinukset: "You were out of earphones"

Miinukset: "Less boarding groups"

Plussat: "Good, cheap flight that gets the job done. No issues boarding, seats were fine. Cannot comment on most things as I fell asleep almost immediately."
Miinukset: "Would've been nice to have had an eye mask / blankets on a red eye flight..."

Miinukset: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."

Miinukset: "I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous."

Miinukset: "They have very long and annoying credit card announcements"

Miinukset: "Delay due to equipment failure, were not able to estimate delay"

Plussat: "American"

Plussat: "Nothing."

Miinukset: "The crew was a little late"

Plussat: "Not using kayak"
Miinukset: "Kayak booked me the worst itinerary in the history of air travel!"

Plussat: "Food was good. Staff was polite."
Miinukset: "Both flights were late leaving. Plus then we waited on board for a long time. Once on board and waiting, no explanation, no updates. No idea what was going on or why. An announcement would have helped a lot. Philky-Prg: Long delays with food , staff was slow on the Philly -Prg flight. Seemed like they didn't want to be there. No info from flight crew. Phily to Prg - Crappy old plane that should not be flying over seas anymore. Applies to both flights unless specified."

Plussat: "Nothing!"
Miinukset: "Almost everything!"

Plussat: "Pilot made up time so we made it in early!"

Plussat: "The helpful steward"
Miinukset: "The bumpy ride"

Plussat: "Crew was nice and friendly. Pilots flew great. We arrived a few mins early as well."
Miinukset: "On the way to Denver from Miami we were on a nice new AA plane with TV entertainment, movies, power, and comfortable seats. On the way from Denver to Miami we were on an old plane with no entertainment and old uncomfortable seats. If this is going to be the case, charge me less up front as well. My daughter had a terrible time for a 4 hour flight."

Plussat: "On time. Efficient boarding."
Miinukset: "Stingy with the cookies. Somewhat uncomfortable seating. But what can anyone expect anymore?"

Plussat: "Boarding moved along well, even though there wasn’t special boarding for families with young children. The plane was really comfortable (new 2x2) and the staff was really friendly."

Plussat: "Service was one of the best I have received for an airline."

Plussat: "Friendly service"

Plussat: "Food and entertainment were great"

Plussat: "Everything was on time and handled efficiently and courteously. I was pleased with everything."

Miinukset: "Too cold, even with air off above me."

Plussat: "All good, except poor prep on food"
Miinukset: "As above"

Plussat: "Good connection"

Plussat: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Miinukset: "Couldn't get the entertainment app to work"

Miinukset: "Maintenance problems, late departures, uncomfortable airlines"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "nice flight - nonstop got us exactly where we want"
Miinukset: "not a big selection on food... just cookies (although good it would be nice to have some selection)"

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Delayed flight due to crew."

Plussat: "Easy flight, friendly crew."
Miinukset: "Girl next to me being sick the whole time"

Plussat: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Miinukset: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."

Plussat: "Wi fi did not work."

Miinukset: "Sitting on the runway after landing because the gate is occupied."

Plussat: "No surveys"
Miinukset: "No surveys"

Plussat: "El problema es que el vuelo estaba sobrevendido y han cerrado las puertas antes con lo cual me he quedado abajo sin pode abordar. En el aeropuerto de Denver habia solo dos personas en el securty check por lo cual la demora fue involuntaria en mi caso. Cuando estoy haciendo la fila para ingresar al avion (esyando en la misma cola antes de ingresar) me informanque no podre embarcar..(claro ya habia designado mi billete a otras personas. pesima atencion y pesimna experiencia con los empleados de ese vuelo. Denver a Miami"

Plussat: "The Denver airport is beautiful"
Miinukset: "I will never fly AA again - see below"

Plussat: "Love the movies!!!"
Miinukset: "Passengers are allowed to take too much on the plane, which makes boarding & getting off take WAY TO LONG. If American would follow Southwest and allow 1 free bag, this problem would end. E"

Plussat: "On time, friendly and helpful staff at airport and on aircraft"
Miinukset: "Nothing"

Plussat: "Overall great flight and great service. No complaints!"

Plussat: "I liked everything from the way they got everyone on the plane to getting everyone deplaned."
Miinukset: "I didn't have a problem with the airline. Just a couple of passengers."

Plussat: "On time. Good crew and nicer flight."
Miinukset: "Actually no complaints."

Plussat: "Friendly service"
Miinukset: "Snacks"

Miinukset: "American delayed the flight 7 times before cancelling it. They then put me on a flight 7 hours after the initial departure time. That flight was delayed 7 times and then they cancelled it. I wasted 10 hours at the airport."

Plussat: "Smooth flight. Perfect service."

Plussat: "yes. It was perfect."

Miinukset: "The crew might be greeting passengers onboarding."

Miinukset: "Sēdvieta neērta un nepiemērota gulēšanai."

Miinukset: "At least a complimentary glass of water or juice in Economy."

Plussat: "Big space to front seat"
Miinukset: "offer drinking water"

Miinukset: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Plussat: "The airplane was brand new. The crew was very friendly"

Miinukset: "no food or water in economy - for a 5 hour flight."

Plussat: "flight crew was amazing."
Miinukset: "Boarding was poorly handled by airport staff"

Plussat: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Miinukset: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"

Miinukset: "Baggage was broken and two items inside also broken. Was overcharged for baggage."

Miinukset: "Horrible customer support"

Plussat: "Helpful crew"
Miinukset: "Nothing"

Plussat: "It was a fairly ordinary flight"
Miinukset: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"

Plussat: "Efficient boarding and disembarking."
Miinukset: "Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*"

Plussat: "Tallin airport is beautiful"
Miinukset: "Lost luggage and indifferent assistance."

Miinukset: "Flight was late"

Miinukset: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"

Plussat: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Plussat: "staff were polite, helpful, and efficient"
Miinukset: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"

Plussat: "Newer plane for this stretch."

Plussat: "Newer plane."
Miinukset: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."

Plussat: "Quick boarding, pleasant crew"
Miinukset: "Small propeller plane with very limited room, no in-flight service,"

Plussat: "They waited for transit passengers Were helpful"

Plussat: "Nice new propeller plane on time"
Miinukset: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."

Plussat: "Nice crew"
Miinukset: "Please give out water for free"

Plussat: "If water was free it would be better. Other than that everything was fine"
Miinukset: "."

Plussat: "Everything was excellent"
Miinukset: "Nothing. All was good"

Miinukset: "See above."

Plussat: "On time boarding and departure. Clean plane and friendly staff."
Miinukset: "Nothing, all was good."

Miinukset: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"

Miinukset: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."

Plussat: "The helpful ground person at check-in."
Miinukset: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"

Plussat: "Professional appearance"
Miinukset: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."

Plussat: "good"
Miinukset: "good"

Miinukset: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"

Plussat: "Everything was very smooth and the crew was very attentive."

Plussat: "It got me from point A to point B."
Miinukset: "Seat was uncomfortable and next to an odorous toilet."

Miinukset: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."

Plussat: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Miinukset: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."

Plussat: "Flight was on time which was surprising given a late snow storm in Tallinn."
Miinukset: "The flight was fully booked, and the system re-assigned seats for a number of passengers. This created confusion as passengers arrived to their assigned seats to find other passengers in the seats. There also appeared to be a miscommunication between the crew as some crew members said to passengers whose seats were taken they should sit anywhere, whereas other crew members tried to get everyone back in their assigned seats. This was frustrating. Also the overhead bin lockers are very difficult to open"

Plussat: "Quick boarding once the plane finally arrived. Planes are new."
Miinukset: "Flight was delayed approximately 45 minutes as a result of late arrival of aircraft - surprising since it was a morning flight.. I am 6ft2, leg room is VERY tight. I slept most of the flight so cannot speak to food or entertainment. Watch out for the fees! 5 euro per leg for a seat assignment 60 euro to check bags."

Miinukset: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"

Plussat: "Moved up to First class section."
Miinukset: "No refreshments"

Plussat: "Fine, left on time, short flight."
Miinukset: "No complaints"

Plussat: "Things moved along fairly well, especially once I was in Riga. The hour layover stressed me out because I wasn't sure if I'd make it to my connection in time, but the airport was not crowded so I managed to get through passport control fairly quickly and made my flight."
Miinukset: "Flight left a late, which was stressful with an hour layover in Riga where I had to go through passport control. Was very stressed, but made it with ten minutes to spare before my connection boarded because the airport happened to be not crowded."

Plussat: "Efficient"
Miinukset: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"

Plussat: "Very efficient, quick"

Miinukset: "Boarding tool a lot of time. We departed late"