Etsi halvat lennot reitille Gdanskista $[81-Suomeen

Plussat: "The crew was great! The seats are never comfortable on economy flights."

Plussat: "Lufthansa is always incredible."

Plussat: "Flight from LAX to FRA"
Miinukset: "Not canceled flights !"

Plussat: "The flight crew & the flight itself was great."
Miinukset: "The flight was delayed by 4 hours. Not only did I miss my connecting flight, but I also missed my rescheduled flight. I had to wait another 7 hours in the airport waiting for a flight. And due to this I missed an important meeting."

Plussat: "Crew was very helpful from FRA to LAX. ground crew in Athens was terrible. Very offensive, unfriendly, unprofessional and ill mannered. Entertainment was good but touch screen was very old and janky."
Miinukset: "Wifi not working even if you purchase the full flight plan. Other passengers had the same problems. It took 30 minutes to send one email. Ground crew in Athens was terrible. Not cooperative at all, and almost risked missing my flight because of them."

Miinukset: "More leg room"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Miinukset: "The food was ok"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "Totally Re routed. Bleh."

Miinukset: "The gates kept changing and people were standing in line without being told how long the wait would be, or what was going on. A little challenging when you have overseas connecting flights ."

Plussat: "There were blankets and pillows for every seat. There are USB ports at each seat as well as headphone plugs."

Plussat: "Space between the sits and movies"
Miinukset: "Food was not good and service even worse"

Miinukset: "The flight did not take off from Dusseldorf until AFTER we were scheduled to arrive in Frankfurt. There were no updates from the flight crew on the delay or on our connecting flight."

Plussat: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."

Plussat: "Actual flight, staff, food, beverages."
Miinukset: "Altho I checked in on line in advance, i was unable to print my boarding pass . Lufthansa very little space for check in & luggage at Charles de Gaule and staff advised me to arrive at 4am for 7:45am departure so I could stand in line to get boarding pass and deposit luggage. I did so. Wait was not too long. Security was fast by comparison."

Plussat: "Everything was well organized and smooth"

Plussat: "plane was nice"
Miinukset: "Flight waited on late passengers thus leaving over 1 hour late. We missed our connecting flight which caused numerous issues."

Plussat: "Crew was very attentive and efficient. Flight was ready to leave on time but was delayed due to security concerns at Sea Tac airport; even though the flight arrived on time."
Miinukset: "I did not have a problem with anything."

Miinukset: "Was delayed which caused us to miss our connecting flight"

Plussat: "The crew was great. It was only a short flight, so we only got a c0okie, but what a cookie!! Big and soft and super tasty. And the coffee was quite good. Germany has never been known for its superb coffee, but this coffee was very good. None of that fakey airline taste to it at all. Could easily be the gourmet coffee you'd serve at home. You DO serve gourmet coffee at home, right? And water and juice and then more water and more juice, all served up by very nice people--not just good service personnel, good people. Baggage pickup was quick and smooth--I travel with my cat, so pickup can be rocky. Nothing to it here."
Miinukset: "I liked everything, so am leaving this box completely blank. Completely, I tell you!! Stop reading this!!"

Plussat: "The premium economy clas was wonderful. All of the amenities, comfort, room made a long trip far more enjoyable. The crew was right there to help me get to the next gate."
Miinukset: "Frankfurt airport is dreadful. I'm elderly and being forced to climb up and down stairs to the Tarmac with luggage and then crammed into a bus to the terminal was terrible. I would avoid Frankfurt at all costs. Lufthansa needs to take some initiative with this."

Miinukset: "Stroller damaged by cargo people"

Plussat: "timeliness of departure time in flight service quality in flight food offering other than main meals friendliness of flight crew linguistic capabilities of flight crew"
Miinukset: "touch screen for in flight entertainment did not work very well"

Plussat: "Very friendly staff and good was good."
Miinukset: "Had to wait 35 minutes on the plane due to weather before taking off and there wasn't much care on how that would impact everyone's connecting flights."

Plussat: "The service and space on the airplane were excellent."
Miinukset: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Plussat: "Timely."
Miinukset: "Seats are small, no entertainment, food was below average."

Plussat: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Miinukset: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Miinukset: "It was a good flight, nothing I didn't like"

Plussat: "excellent service of crew."

Plussat: "Terrific staff, efficient process"
Miinukset: "Bathrooms weren't working"

Miinukset: "The boarding process takes too long as people try to take too many things"

Plussat: "Taking off was good"
Miinukset: "Landing was a little bit stressful. But still ok."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Always awesome"

Miinukset: "Moscow demanded that Lufthansa had to pay 500 dollars"

Plussat: "Safety. Great entertainment! The food was good!"
Miinukset: "N/A"

Plussat: "Plane was quite new with fairly comfortable seats. Great individual screens and entertainment. Food was good. Staff was very friendly. I would fly with Lufthansa again."
Miinukset: "We might try for the direct flight next time (if it is available). Connecting in the Munich hub added a lot of time and some back and forth flying. I wish our Lufthansa flight back was also with lufthansa rather than United. United SUCKS in comparison. United needs to improve their game and their planes and their service."

Plussat: "To compare with most of the company, you are in the top. I like the fact that the boarding was done well, the crew is efficient, quite, legroom, corridor room, may be the food can be improved. Quite and relaxing flight. I really appreciated."

Plussat: "More seating space on short flight then long flight bigger plane?"
Miinukset: "All good"

Plussat: "I am very please, and will use Lufthanza always!"
Miinukset: "All was great"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "nothing at all."
Miinukset: "There was 1 hour layout, but the plane was late. i was leaving the plane at the boarding time for my next flight. the gates very extremely far away from each other it took me 20 minutes to get from the original gate to the next one and i was running all the time. by the time i got there i had no place to store my carry on luggage anywhere despite the fact the storage compartments very occupied by small backpack which could easily be stored underneath seats. i asked a flight attended to help me but she answered she was not on duty and left (what the hell!!!) what was she doing on the plane then. i wound up with my luggage underneath the seat, my bag in my lap squeezed and extremely uncomfortable. overall one of the worst flights i have ever had. i was lucky it was only one hour long."

Plussat: "The crew was very friendly and helpful."
Miinukset: "The layover time was too short and for the second time I barely made it to my connecting flight but my luggage didn't. That is very annoying."

Miinukset: "I didn't make this flight because of the reasons mentioned above."

Plussat: "The flight attendant who did everything to help me, not to mention I was extremely sick"
Miinukset: "To add insult to injury you lost my luggage"

Miinukset: "Very nice crew and great food"

Plussat: "Perfect"
Miinukset: "Nothing. Flight was amazing"

Plussat: "Everything perfect and arrive to destination on perfect time."
Miinukset: "All positive."

Plussat: "Muslim food"

Plussat: "Loved the smooth ride."
Miinukset: "Bathroom was pretty nasty"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Planes were on time and connections made."
Miinukset: "One bag delayed as not put on flight and food could be better."

Plussat: "very nice crew"
Miinukset: "my bagfage was lost"

Plussat: "very nice crew"
Miinukset: "my baggage was lost"

Plussat: "Yes"
Miinukset: "Everything was good"

Plussat: "Crew was great, very responsive and hospitable!"
Miinukset: "more lunch choices, especially choices without dairy products."

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Miinukset: "Not being 1 hour late"

Plussat: "Great plane and staff"
Miinukset: "Delayed"

Plussat: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Miinukset: "Food quality was not so good."

Plussat: "Pleasant flight"
Miinukset: "We were delayed & missed our connection"

Plussat: "Everything was smooth and effortless."
Miinukset: "Can’t think of anything."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "Crew were great, food, entertainment, seat and everything else was great as well."

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "The service"
Miinukset: "The food."

Plussat: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Plussat: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Miinukset: "There were several flight delays and gates were changes a few times."

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plussat: "Crew was excellent -kind nice and very attentive"
Miinukset: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Plussat: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Miinukset: "Except for the man next to me - great!"

Plussat: "The flight was perfect! Great food,movies and I even got to sleep !"
Miinukset: "All was well!"

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plussat: "Food was excellent, service from staff was friendly, and entertainment options were great."
Miinukset: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Plussat: "The entertainment options were good."

Plussat: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Miinukset: "That it didn’t happen."

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plussat: "Friendly in-flight personell"
Miinukset: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Plussat: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Miinukset: "there was no lounge close to our departure gate"

Plussat: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Miinukset: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Plussat: "Good Experience"
Miinukset: "Nothing much"

Plussat: "Good information and helpfil boarding."
Miinukset: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Plussat: "Decent seat size. Sorta slept the whole flight."

Plussat: "Everything. A truly faultless experience!"
Miinukset: "Nothing"

Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Plussat: "Cabin crew very pleasant"
Miinukset: "Lost our bags, little sympathy from staff"

Miinukset: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Plussat: "The cabin crew, the flight and communication and the cleanliness of the plane."
Miinukset: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Plussat: "Service"
Miinukset: "Only one queue for boarding. Flight late on arrival."

Miinukset: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Miinukset: "Not much. This airline hit all points of the travel experience with consistently high quality execution."

Plussat: "I requested a refund and haven't received it yet."
Miinukset: "A refund"

Miinukset: "Later"

Miinukset: "Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE"

Plussat: "The cree was nice."
Miinukset: "My bags got lost. Didn't arrive to Madrid. I'm stil waiting. And I have no clothes and I have to take another plain to another city after tomorrow.please help."

Plussat: "The service por a 85 years old was poor"

Plussat: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Miinukset: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."

Plussat: "good landing on windy day"

Miinukset: "Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late."

Plussat: "Kids got souvenirs."
Miinukset: "Should serve more water and drinks."

Plussat: "Elderly assistance was excellent! Thank you Aerflot!"

Plussat: "The flight was on time and it was not crowded"

Plussat: "The flight was on time. The crew was friendly and helpful. The food was fine for such a short flight."
Miinukset: "Boarding process was not well-organized. Specifically, there was no announcement of the boarding starting or continuing. You just had to know when it's supposed to start and show up at the gate. Boarding is general, without any division by rows or groups, which means people in row 6 and in row 20 board at the same time, creating a long line. This slows down the boarding process and causes frustration in less patient people."

Plussat: "One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy"
Miinukset: "It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan."

Plussat: "Snack was good and crew was friendly on this short flight"
Miinukset: "Security and check in at Moscow took a very long time."

Plussat: "Crew was nice and helpful."
Miinukset: "They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass."

Plussat: "Clean nice excelente seat"
Miinukset: "Very difficult airport No information"

Miinukset: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"

Plussat: "Appreciate the entertainment system"
Miinukset: "Stopping people while boarding to ask questions or measure suitcases. Strange that it was done while boarding not before. Crowded- guy next to me had his knee in my space bc his knees didn’t fit. Felt more crowded than usual."

Plussat: "Service Everything was on time Overall PERFECT!"

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Plussat: "fast boarding, half empty flight"
Miinukset: "food was a disgrace, it was not edible."

Plussat: "Very good food"

Plussat: "The aircraft was comfortable, the inflight entertainment provided in each headrest was provided plenty of options. The food was wonderful (much better than I would have expected). Slippers and an eye cover along with pillows and blankets made for a comfortable flight. Lastly the price was right!"
Miinukset: "A very minor issue not even a complaint, but the sodas taste like diet mixed with regular sugared soda."

Miinukset: "The food was very specific and not for everyone taste."

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Plussat: "servoce was awesome seaysbwere great proce.was.great"

Plussat: "Very friendly and kind cabin crew on all 4 flights. Food was good and enjoyed the ice cream treat! Was upgraded to business class on one flight and that was such a delight. Thank you Aeroflot!"

Plussat: "The crew were excellent and really cared, much more than the US airlines that I travel by. Entertainment was not exsisted on this flight of nearly 4 hours."
Miinukset: "The crew. The food"

Plussat: "The plane was more spacious ad the on boarding process was still on organized but since there were less people it was it as bad as the first flight"
Miinukset: "The in boarding process were on organized no entertainment"

Plussat: "Good entertainment selection, even in economy. USB chargers are handy."
Miinukset: "The boarding in SVO was a zoo. The location of a gate, with a huge pole in the middle; the way boarding was announced and handled, it was pretty much every man for themselves. Agents at the gate were rude. On the plane, it was hot most of the time on the plane. We had to actually ask to turn up the air."

Plussat: "Good airplane, low noise, steady flight, lots of legroom, great pilot work."
Miinukset: "Awful boarding. They got everybody onto the bus with no air conditioning and made us wait standing for 20+ minutes until the very last passenger got on the bus packed like sardines in a can. Than we rode on that bus all the way around the landing strip to the other side of the field. Seats on the plane could use a little more padding for backbone support. Crew could be a little more inviting and smile once in a while."

Plussat: "Both flights on time, plane clean & comfortable, good food, courteous service. Would consider them again in the future."

Plussat: "The fish menu"
Miinukset: "Crew members are far from being polite."

Plussat: "Fast and attentive service"

Plussat: "Loved this flight! I do have to say that the customer service on this flight was amazing and not just for me but for every passenger, the crew was super accommodating and wanted to make sure everyone was taken care of!"

Plussat: "The entertainment, the crew was more pleasant then the one before. The plane was comfortable."
Miinukset: "The food could have had better options."

Plussat: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."

Plussat: "good food, good service, nice plane"

Plussat: "They served snacks even on a short flight. Everyone was very nice and spoke good English."

Miinukset: "The flight attendant seemed to have been bothered by the fact that she had to tend to my boyfriend and I. Any simple question we had may it had been what was on the menu for lunch or a simple request for ice in our drink; we received with a rude tone. When our plane was about to land I had my eyes closed because I had been traveling for 24 hours and was still very tired and she (Olga, I believe her name was) yelled saying "MIS, WAKE UP AND OPEN YOUR WINDOW!" this was by far the WORST flight experience I have ever had. I suggest this particular flight attendant reconsiders her career choice because customer service does not fit her. It is safe to say that I will NEVER fly Aeroflot again. And will be spreading the word to my colleagues and friends as I too am in the travel business and know how important it is to feel comfortable and safe when traveling abroad."

Miinukset: "The set off was delayed"

Plussat: "Finnair was generally comfortable with good service and food provided. When we landed in NYC our flight was late and looked like we may not make our connection. An agent met us with our boarding passes printed and gave us an expedited slip that allowed us to get through the lines faster. Because of that we made it to our connecting flight."
Miinukset: "The airlines lost our luggage at the end of the flight. Because of this we had to stand in line and subsequently missed our bus home. The next one came an 90 minutes later. The luggage has been gone more than 24 hours already and still not returned."

Miinukset: "The flight was delayed."

Plussat: "crew"
Miinukset: "small plain."

Plussat: "We came back only with our carry on's - our luggage is still in Moscow! So can't think of a good thing really say Except very nice flight attendants"
Miinukset: "It got held in between the connections"

Plussat: "Large, if blockbuster-heavy, movie selection; reasonable food and drink."
Miinukset: "Aeroflot flights somehow always involve interminable overnight layovers in Sheremetyevo Airport, uniformly cold, overbright and crowded, with WiFi access only for those with Russian phone numbers, a visa required to find a smoking area, only roubles accepted at the cafes, and armrests preventing sleep except on the floor. Aeroflot and Transaero themselves would be reasonably acceptable if they only flew through a different country!"

Miinukset: "My flight from Moscow to Frankfurt on Sept 9 was a problem. You changed a large plane to a smaller one & - no seats! I got bumped to a later flight. Inconvenient!!!!"

Miinukset: "Service"

Miinukset: "Choice of food"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "at least offered free water."

Plussat: "that there was a water and a blanket on each seat!"
Miinukset: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."

Plussat: "Crew was business only."
Miinukset: "More engaged crew. The"

Miinukset: "On time"

Plussat: "The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing."
Miinukset: "In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing."

Plussat: "No problems. I was satisfied"

Plussat: "Most everything"
Miinukset: "I'd like to be able to get seats together as a family before getting to the gate...I had to ask for switches both outbound and inbound, which they were nice enough to make."

Plussat: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Miinukset: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Plussat: "The crew was great and the food as well"
Miinukset: "Boarding chaotic and Newark airport is very inconvenient. No signs to terminal B and the sky train with the compartment system is not very functional. I am tall person and sitting in the middle of the middle row was very inconvenient wilh not enough leg space."

Miinukset: "No food or even water"

Plussat: "Friendly staff. Great hot fresh bread! On time."

Plussat: "Easy boarding. Friendly staff"
Miinukset: "N/A"

Miinukset: "Only one free soda. Beer and wine for a fee."

Plussat: "2 meals included for a 7 hour flight!"

Plussat: "Efficient processing of passengers onto aircraft."

Plussat: "Nothing!"

Miinukset: "Not enough characters to express my disappointment."

Plussat: "A good and safe flight"
Miinukset: "I'm very dissapointed about SAS food-service. One can't get even the simplest Bisquit without playing. Most other companies I fly with serve food for Free."

Plussat: "The entire experience was great. Smooth flight, good food and friendly crew."

Plussat: "easy board, timely departure & nice tea :)"
Miinukset: "seats were small and a bit dirty"

Plussat: "Only that it was the shorter part of the trip."
Miinukset: "Seat was tight and did not recline at all. Back was killing me. Flight attendants came across as rude the way they spoke to the people. No entertainment at all. Not even water was offered."

Miinukset: "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"

Plussat: "Not much to say on a positive note, I want to avoid this airline if I can."
Miinukset: "Three and a half hour flight and all they offer free is coffee and soft drinks! The economy seats are small and the flight attendants are indifferent, until it's time to promote their duty free products. Find an airline with better customer service."

Plussat: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Miinukset: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."

Plussat: "The flight was comfortable and the onboard crew were very nice."
Miinukset: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."

Plussat: "Super Ontime"

Miinukset: "When we booked there was no mention of paying for the checked in luggage. When we showed up at the airport we were told to pay the inflated $75 for each bag. It was ironic since it was 6am flight and the plane was half empty. It left a bad taste for us and we are not sure if it was kayak fault or sas."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "Food"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "nothing exceptional but the attendant did give us some water for free."
Miinukset: "This is a non frills flight and that was expected but I NEVER expected to pay for bags to be checked on an international flight. 66 Euro per bag. It was the first time I had paid for checked bags on an international flight. I will look elsewhere next time."

Plussat: "SAS is the best airlines !!"

Plussat: "So far best flight I've ever experienced ! I was traveling to Europe and both ways I was pleasantly surprised, planes were on time , super nice crew and great food , Way to go SAS !!!"

Plussat: "Good entertainment, well organized, reasonably comfortable seats"
Miinukset: "Food wasn't very good, especially the snack"

Plussat: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Miinukset: "Food was just okay, some beverages had to paid like in low cost flights"

Plussat: "Very friendly crew and staff of the center transfer."
Miinukset: "Planting was detained for an hour and I arrived late on a transfere. I forced to spend the night at the hotel and my patients were left without the surgeon on Monday. At the front desk I was not warned that the flight is delayed and I missed the opportunity to buy another ticket. When I asked before boarding the plane, I have time to transplant, I was told that all be good. But it was lie. I will try use another company."

Plussat: "Introduce meals even to economy class"

Plussat: "Easy boarding, food equate for economy, entertainment fine. No wine or beer inc,used in economy but not a big deal. Excellent seating if you know what to chose."

Miinukset: "90 min waiting in the plane withou ac in IAD 4 hs delay in Copenhagen airport. I missed flight back from Athens because a ferry delay from Santorini despite calling SAS being updated of my delay. When I arrived to Athens airport, SAS staff left and KAYAK was not supportive. My tickets were cancelled from Athens to IAD."

Plussat: "The automated kiosks made it ridiculously easy. Flying out of LAX can be a pain, but that went by so smoothly. I'm cheap and have become accustomed to Spirit airlines. So when I received free (decent) meals a complimentary bottle of water and a plethora of inflight entertainment."

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "The plane was new, great seats and staff"
Miinukset: "Delayed flights, microphone is too fuzzy, hard to understand. Also why couldn't we get 2 or more sodas.. Crazy! The Asian airlines beat you! Very expensive stuff like a small red bottle of wine was like almost $15! Nuts... Very disappointed.. It should be free for the money we pay! Also staff just let people leave their windows open which was crazy coz most passengers are tired from other trips and of course in Europe you can hardly see anyone letting the elderly and children have any first priority boarding or let alone line up. I had my disabled husband and a young active little grandchild... Cathay Pacific, PAL,KAL, CAL are great about priority boarding for the elderly and children. Its sad your company do not have compassion or empathy for families with little children and the elderly population.. They really suffer!"

Plussat: "I wish there were more snacks during flight."

Plussat: "Flight is on time. Adequate amount of time to transfer. Boarding was smooth. On line check in site was simple and user friendly."
Miinukset: "Few selections of movies, and some have no subtitles. In order to select sests, I had to call."

Plussat: "They had a kiosk, which was nice. In the US (Dulles) on my way out, I had no way to print a picket without waiting in line. I don't have a printer at home and the mobile ticket system was not working, so I had to wait in a very long line despite the fact that I had no luggage just to get my ticket. Every other airline had a Kiosk. In Gdansk, I was glad to see that they had a kiosk."
Miinukset: "Although I could print my the ticket for the first leg at the kiosk, I could not print the second. I asked the woman at the desk, and she could not print either. I had to fly to the connecting airport with no connecting ticket in hand."

Miinukset: "Jet was ancient and entertainment system was a joke"

Miinukset: "Premium cabin service and amenities very poor. No snacks available with premium ticket. Also no socks or hygiene products typically available on other business class flights. Will not fly Norwegian again."

Plussat: "Entertainment"
Miinukset: "Seats"

Plussat: "Nothing"
Miinukset: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."

Miinukset: "Do NOT spend money buying an upgrade for priority boarding. There is no such thing on this flight - the staff actually told us that we board at the end after everyone else... The boarding process was a mess and the flight barely had water"

Plussat: "The seat was great, the plane was good"

Miinukset: "Trying to get info about the flight in advance was difficult and confusing."

Plussat: "Landing."
Miinukset: "Everything."

Miinukset: "Check in had an incredibly long line, was booty possible to check in online. Took me over 2 hours to make a connecting flight due to the check in, fortunately I had a long layover but it would have been incredibly stressful if my time was more limited."

Miinukset: "Arrived at Paris (CDG) airport 55 mins before take off as my Air France flight from Bordeaux to Paris was delayed by an hour. Was told that checkin closed 1 hour before take off & there was nothing they could do, customer service was in Oslo! Was given a piece of paper with 2 phone numbers!"

Plussat: "The flight was ok overall."
Miinukset: "Extra luggage fees!! We were charged for our carry on bags, when we shouldn’t have been. The airline has a bulletin that states that your small suitcase can be up to 10kg plus a handbag/backpack weighing no more than 5kg. Not happy with Norwegian Airlines.."

Plussat: "Plane looks so nice."
Miinukset: "Fly more than 3 hours without drink or snack.. really ? Horible!!!"

Plussat: "Entertainment was good."
Miinukset: "Give us some water for free damn it. Some lady passed out and hit her head. The whole reserving food thing is very discriminating."

Plussat: "Crew was lovely"
Miinukset: "I didn’t understand the booking process and that you have to pay for everything separately (choosing seats, luggage, boarding class, etc). I will be a better consumer now."

Plussat: "It's nice that Norwegian loads from both ends of the plane...it would be better if people could read or listen to those instructions"
Miinukset: "I get that it is a budget airline, but water. Come on. It's water. I'm not asking for food or there to be an entertainment system for the 7hour flight, there's not, or USB chargers, there aren't, but the least you could do is offer people some free water when you come up and down the aisle weaving"

Miinukset: "To be honest, at least a glass of water could be offered"

Miinukset: "Unruly passenger caused delays"

Plussat: "The premium seats were comfy even though not lay flat. The food was surprisingly good (salmon for dinner and meat/cheese spread for breakfast)."
Miinukset: "Service was a bit slow when you ordered off the menu from the TV screen. The movie options were pretty out of date and the selection was not as wide as you see on regular carriers. Also the plane was well kept but still showed signs of wear you would expect on a 60 year old 747 not on a newer 787."

Plussat: "Seats have so little legroom to begin with, but when the seat in front of you leans back, then there is no face/body room either, very clostrophobic, couldn't even reach my purse under the seat, and I am not an overly tall or wide person. Reclining seats should be eliminated to give all a fairer amount of such little space."
Miinukset: "Already paying so much for tickets, being charged so much extra for a seat reservation, a "meal" of sorts, all beverages and snacks, a piece of luggage, where is there any good will in treating travelers with hospitality that makes them want to travel more instead to avoid it at all costs."

Miinukset: "My hot snack order took like 40 minutes to arrive. They mistakenly gave mine to another passenger who did not order it."

Plussat: "Entertainment was great, as was having a usb port to charge devices."
Miinukset: "Didn't like that i had to pay for a blanket on an international flight."

Plussat: "Modern plane, nice crew, good air, enough seat space, easy ordering and paying for food"
Miinukset: "It was pretty cool the whole time and I’m not somebody who freezes in airplanes"

Plussat: "The fact that we didn’t crash"
Miinukset: "The plane was hot old and the crew needed to step it up. Very inefficient!"

Plussat: "The nearly lie flat seats in premium class were nice."
Miinukset: "No Dreamliner—more like a nightmare liner. No online boarding pass meant reentering security line with no fewer than 500 people in front of us; 3 hour delay departing newark; filthy, crowded, standing room only lounge in Newark; no sight of flight attendants until 2 hours after take off (by that time it was 4am and no beverage)."

Plussat: "Flight and accommodations in premium."
Miinukset: "This particular boarding was a fiasco. Since it was my first flight with them, I don’t know if this is the norm or an exception. However, the lack of explanation for the delay in the boarding line into the aircraft was inexcusable."

Plussat: "Friendly crew, good movie options. Good wine available (for $10). Base price very fair."
Miinukset: "Seat was way too cramped for a 10 hour flight (I'm average 5'11"). Hot snack offerings disappointing and expensive. 5+ hour delay, after poorly organized boarding. I would fly with Norwegian again but only in premium seats."

Plussat: "Plane was clean and modern with tv for every seat"
Miinukset: "Meal was not included in an 8 hour international flight. Even a water or snack was a price."

Plussat: "Plenty of lavatories"
Miinukset: "Food cost extra and it was horrible"

Plussat: "Free entertainment on a long flight made up for other shortcomings."
Miinukset: "Zero complimentary services included with ticket as provided on other airlines I have flown with. Not even water. The flight attendants didn’t even acknowledge the passengers who did not pay for meals. Not once was I asked if I needed anything, not even a menu. Something I appreciate with other airlines. Another problem for me was the temperature in the plane. I was freezing and could not get warm. The airline required that I check my bags (the same bags I carry on with other airlines) so I could not access other layers. It was nice to see on my way out of the plane that all the first class passengers had blankets provide while everyoneone else was freezing. Thanks for even offering, Norwegian air."

Plussat: "Plane didn't crash"
Miinukset: "Rip you off making u check in 15 lb luggage for $65 per piece After that it aint no budget. Stay away from Norwegian. Maybe they sail better..."

Miinukset: "Delayed flight, no where to sit, crowded and unorganized. No communication, terrrribleeeeee"

Miinukset: "No food provided on a eight hour flight.Even had to pay for a cup of water. Flight attendants were very rude."

Plussat: "The crew was helpful and polite."
Miinukset: "Boarding was horrible. Food is way overpriced for what you get...even for airplane food."

Plussat: "reasonable upgrade to business class"
Miinukset: "nothing"

Plussat: "I liked being able to watch free movies."
Miinukset: "I didn't like that you had to pay for drinks. Usually beverages on an airplane are free to customers."

Plussat: "The staff and crew were very helpful and attentive to our needs."

Plussat: "Legroom plenty"
Miinukset: "30 mins late"

Plussat: "Self check-in and boarding procedures Seat spacing"
Miinukset: "Mobile App could be better Amenities"

Plussat: "Efficient and cheap"
Miinukset: "No free drinks or food, not even water. Very cramped"

Plussat: "The plane was clean and there was a lot of space for luggage. At baggage claim the bags came quickly."
Miinukset: "The crew seemed like it was their first day on the job. I understand they were probably trying to provide quick service, but they were running around chaotically and were not very friendly. They seemed cold. Also on a long flight charging for water seems ridiculous."

Plussat: "Gave us free food"
Miinukset: "Flight was delayed from 5pm to 10:30Am the next day. Had to sleep at the airport. Also had wait about 1.5 hours on the tarmac because of concerns over someone's nut allergies."

Miinukset: "They did not have the vegetarian meal that I Pre ordered and paid for. I was very disappointed."

Plussat: "Nothing. They have ruined our vacation."
Miinukset: "They would not allow my friends onto the flight because they were delayed getting in from a connection due to weather. Our flight on Norwegian was delayed 2 hours and had open seats, so i don't know why they wouldn't give them tickets. We tried calling customer service many times and spoke to the people at the check in desks, and they were very rude and told us "too bad." My friends missed the flight and had to rebook a new flight to Europe at an extremely high cost. I will never use this airline again. This was the worst flying experience I've ever had."

Plussat: "The guy at the check in counter was very friendly and helpful"
Miinukset: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."

Plussat: "Nothing"
Miinukset: "they do not even serve you water, when I asked ofr water they asked me to pay, it is not low cost Airline,l very unfriendly staff, I will never fly it again., the staff border line rudeness and have attitude issue. 7 hours flight or torture"

Plussat: "Comfortable, screens on every seat for free movies, and easy boarding/unboarding."
Miinukset: "Because it is a budget airline, don't expect drinks or food - even for a 9+ hour flight. This isn't a problem, and definitely worth the cost, but plan ahead."

Plussat: "Our flight has supposedly been rebooked for the next day free of cost ...but the time keeps switching to one later and later so we'll see if I ever actually get out of of here"
Miinukset: "It took us over 1.5 hrs to board the plane only to sit on the plane for the next 5 hours and not go anywhere. Finally we were told to disembark from the plane and had to wait another 3 hrs to be situated at a 1 star hotel 15 mins from the hotel where we had to wait another 45 mins just to get inside out of the freezing cold to actually get a room. Meanwhile, neither on the flight, nor anywhere else were we provided or offered any food or water. On top of that, because I was forced to check in luggage that was a carry on, I had no accesss to any of my belongings for the duration of this time. There was also very minimal and poor communication throughout. Very poor experience overall. I don't think I will be flying with Norwegian Airlines again!"

Plussat: "Cheap tickets, on time flights and modern aircraft"
Miinukset: "It's a budget airline, don't expect any luxuries. No free water on board. Check in experience at Helsinki was ridiculous. Spent an hour queuing just to DROP our bags. This was AFTER already having boarding passes and luggage tags"

Miinukset: "My return ticket didn't specify that I had to prepay for the meal."

Plussat: "New plane"
Miinukset: "Flight was an hour late"