Etsi halvat lennot reitille Puolasta $[81-Suomeen

Plussat: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Miinukset: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Miinukset: "Improve quality of on board announcements."

Miinukset: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plussat: "Free entertainment, excellent food"
Miinukset: "Cabin was too warm; unable to adjust air at seats"

Plussat: "We landed safely. I like the A380."
Miinukset: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plussat: "The crew was very responsive. The dinner food was good."
Miinukset: "The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "On time, onwith excellent care by staff"
Miinukset: "The long walk on the airport for connecting flight"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Clean new Airbus 380. Nice crew"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The food was excellent."
Miinukset: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Plussat: "Timeliness of fligyts"

Plussat: "Very pleasant crew."
Miinukset: "No complaints"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Arrived safely."
Miinukset: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Plussat: "Plane lwas delayed for 4 hours. The ground staff work hard to help out and give updated information. The Crew on plane worked hard, great service. Main issue: It was extremely cold in the plane, neeeddd to blankets to feel comfortable."

Miinukset: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Plussat: "The entertainment was wonderful the staff was nice."
Miinukset: "CONSTANT ANXIETY!! Our flight to Chicago was delayed. By 2 hours. This normally is not a big deal but it caused us to miss our connecting flight from Munich to Bremen. Then our new flight with a later time to Bremen was cancelled 20 minutes prior to boarding with no more flights to this area. The service center helped us redirect another flight to Hamburg, Germany. We had to fly to Vienna and then to Hamburg. We made it to Vienna after a 40 minute delay however, this delay caused us to miss our connecting flight once again. We were placed on an early flight the next morning to Hamburg which was an easy flight. When we got to luggage in Hamburg we noticed our luggage was missing. Supposably still in Munich. We then missed this flight and missed out on valuable time with friends who live in Germany."

Miinukset: "My luggage was covered in a liquid similar to honey. The wheels for my baggage was broken and i had to carry the bag instead of drag it."

Miinukset: "I was waiting over 1 hr for my l"

Plussat: "Good Service , and overall friendly crew"
Miinukset: "Automaten Check in / boarding Cards, is hard for some people and took really long . Extra help on these machines would be good"

Plussat: "Randomly gave me better seats!"

Plussat: "Overall, the main leg to Frankfurt was fine for entertainment and boarding; the staff was pleasant; but, the seats on all legs were ridiculously tight, and the planes were packed like sardines. I was stuck on window seats on 2 of 3 legs, despite requesting window seats, and the comfort on all legs was terrible. In future, I will take advantage of an upgrade offer from the Airline."
Miinukset: "Read previous comments on likes. In summary, the flight was too full, and the service for my seating was OK. That is it... OK."

Miinukset: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plussat: "1. I like the plane and the comfort of my seat. 2. I was pleased to find my luggage in Athens as Lufthansa was the only airline that in the past twice had misplaced my luggage and had to wait for one day to get them. 3. The flight arrived at the scheduled time and going through the airport , security to my connection was especially easy. 4. The sandwiches also at the airport were tasty."
Miinukset: "1, It isn't really a 100% complaint because I'm also responsible. As I was waiting for the dinner to be served it took more time and I felt asleep watching a bad movie, so I missed dinner when I finally woke up. This is the reason I have no opinion about the food. My sole complaint is about the general practice in all airlines that they serve first the slim minority that does not eat meat. Democracy means that the majority should be served first. Unless the airlines consider the vegetarians as some kind of sick people! 2. The crew didn't offered us enough liquids during the flight and the excuse that they didn't wish to disturb our sleep is too lame."

Plussat: "Left in time, arrived too early"
Miinukset: "Boarding took a lot of time"

Plussat: "The crew were excellent and plane was comfortable"
Miinukset: "The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit."

Plussat: "Everything was great!!!"
Miinukset: "The crew attitude!!! Instead of saying "excuse me" she said "can I pass" she was rude"

Plussat: "Everything!!"
Miinukset: "Me starting to get sick!"

Miinukset: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Plussat: "Nothing"
Miinukset: "Nothing"

Miinukset: "Delayed flights for a day"

Plussat: "The flight was on time. Helpful, friendly crew. Will use Condor services again."

Plussat: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."

Plussat: "Service was great, pilots were amazing no decompression pain in my ears."
Miinukset: "The flight was delayed in Warsaw for 1:30 hours"

Miinukset: "Delay"

Plussat: "Shortbread snacks were awesome"

Miinukset: "The airplane was very late, so I didn't make it to my connecting flight."

Plussat: "Roomy seats, excellent service!"
Miinukset: "Nothing I didn't like!"

Miinukset: "This flight was late and because of that we missed connecting flight to NY!"

Plussat: "The big deal for me was that I was upgraded (at no cost) to Premium Economy class. I enjoyed the extra leg room and the ability to lie back (further than in regular economy class). The free drinks were also a plus."
Miinukset: "The only thing I can remark upon is that because someone in front of you can lie back so far, it becomes difficult for the person sitting in the window seat to leave his or her seat without disturbing the person in front of him or her."

Plussat: "Excellent service and efficiency."
Miinukset: "Nothing"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Service!!"

Miinukset: "I don't expect good food, but found both served meals to be inedible. Confusing security situation at airport - multiple passport controls and at the final point there was only one check in line for all departing US flights. Since most of these flights left within an hour of each other it was bad news. Once again another chance to stand in line for way too long."

Plussat: "This flight was slightly delayed, but the delay was small and didn't affect my connecting flight."
Miinukset: "the boarding wasn't "ordered" like last rows boarded first to avoid trying to get by people in earlier rows - that slows down boarding."

Plussat: "The crew was incredibly pleasant and helpful"
Miinukset: "No entertainment"

Plussat: "Nice service easy flight"
Miinukset: "Hot, ridiculously warm on the plane"

Miinukset: "Comfort mostly"

Plussat: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Miinukset: "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration..."

Plussat: "Good amount of leg space"
Miinukset: "Entertainment"

Plussat: "They have Economy class seats on the business class. Uncomfortable."

Plussat: "On time & clean"
Miinukset: "Can’t really say"

Plussat: "No wifi or any entertainment. Flight delays and lost baggage!"
Miinukset: "No wifi or any entertainment. Flight delays and lost baggage!"

Miinukset: "The 34 minute flight was delayed by almost 2 hours."

Plussat: "Crew was good and entertainment was great."
Miinukset: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Plussat: "New dream-liner from Wew to ORD"
Miinukset: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Plussat: "Quick boarding decent legroom"
Miinukset: "Breakfast was not great"

Miinukset: "The crew dropped the bottle to the head of my son."

Miinukset: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"

Miinukset: "I missed my flight because of the delay in Zurich"

Plussat: "Liked all except the food"
Miinukset: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Plussat: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Miinukset: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Plussat: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Miinukset: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."

Plussat: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Plussat: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Plussat: "Everything was good"
Miinukset: "Red uniforms are ok but red tights awful"

Plussat: "Great staff, good meals, snacks, and drinks thru the entire flight."

Plussat: "I liked that the plane eventually came..."
Miinukset: "That the plane was an hour late..."

Plussat: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"

Plussat: "Life is beautiful"
Miinukset: "My fellow passenger fended off my sexual advances like a pro"

Plussat: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Miinukset: "Seat backs were rock solid without use of a personal pillow."

Plussat: "Was a fine solid flight by Austrian."

Plussat: "Personal entertainment screens, average choice of movies."
Miinukset: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."

Plussat: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Miinukset: "Reschedulle of my journey to next day, everything tat followed"

Miinukset: "They cancel the flight without letting me know!"

Plussat: "You guys have. Very professional crew !!"
Miinukset: "The customer service In Europe wasn’t helping out at all"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Boarding process quick and on time."
Miinukset: "no entertainment to rate."

Miinukset: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Plussat: "The crew was super nice"
Miinukset: "Not enough food during the long flight"

Plussat: "Smooth strait flight, friendly polite crew"

Plussat: "Helpful service, decent food."

Miinukset: "The flight was delayed but due to efforts of the pilot we were on time!"

Plussat: "Spacious aircraft. Polite crew. Even good food. On time."

Miinukset: "It was late No food"

Plussat: "I like the food , service and clean airplane."

Plussat: "Nice staff. efficient."

Miinukset: "economy class eats sold as business class !!! very poor and cheap strategy --"

Plussat: "Was on partner airline Austrian Air. Very good service."
Miinukset: "At Vienna gate G31 it was difficult to hear announcements."

Plussat: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Plussat: "Good movie selection on flight"
Miinukset: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

Plussat: "Short flight and the crew was attentive and pleasant."
Miinukset: "Loading of the bus to the terminal was slow only 1 bus was available."

Plussat: "bording, take off, landing were on time excellent service on board crew was professional, present, smiling, creating feeling of comfort would definitely fly again with Austrian and recommend the airline to my friends and family"
Miinukset: "On my way to Bulgaria, I flew to Varna and would have liked to have a return flight from Varna, that makes the connection for Chicago"

Plussat: "Made it there safely."
Miinukset: "Not much space in the seats on the flight especially for 10 straight hours."

Miinukset: "My luggage was lost again It is the second time in a row that happens"

Miinukset: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Plussat: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Miinukset: "Klm is the best, even on a 40min they served small breakfast."

Plussat: "Comfort"
Miinukset: "Wifi on klm"

Miinukset: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Miinukset: "When its rain we shouldn’t walk to the air plain"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "very nice crew"
Miinukset: "my baggage was lost"

Plussat: "The aircraft"
Miinukset: "No overbooking next time!"

Plussat: "Food and service"
Miinukset: "Working wifi would be good. Better A/C. More comfortable seats"

Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plussat: "No delay and nice staff"

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Miinukset: "Entertainment"

Plussat: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Miinukset: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Plussat: "Just the cabin crew being nice"
Miinukset: "Punctuality KLM is always late"

Plussat: "Being fed was amazing and watching free TV was great!"
Miinukset: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"

Plussat: "Good"
Miinukset: "Nothing"

Plussat: "Flight duration"
Miinukset: "Very stingy with the drinks Cramped seats"

Plussat: "Everything OK"

Plussat: "The constant smile conferred by flight attendants through the entire flight."
Miinukset: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plussat: "Crew was very friendly. Nice that wine was served without charge."
Miinukset: "Announcements from the cockpit were hard to hear. Food has been better in past."

Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"

Miinukset: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Miinukset: "Flight departed 35 minutes late"

Miinukset: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Plussat: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plussat: "Nothing"
Miinukset: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plussat: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Miinukset: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plussat: "Good information and helpfil boarding."
Miinukset: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Plussat: "The aircraft was clean"
Miinukset: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Plussat: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Miinukset: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Plussat: "Very friendly service!"

Miinukset: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."

Plussat: "Cabin Crew was awesome."
Miinukset: "Entertainment System was not working and no Non-veg food option in flight."

Miinukset: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Plussat: "Thankful for coffee being served without charge. Not all airlines do that."

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Miinukset: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Plussat: "We love the flight all the way"

Miinukset: "I missed my flight because of MU"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "at least offered free water."

Plussat: "that there was a water and a blanket on each seat!"
Miinukset: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."

Plussat: "Crew was business only."
Miinukset: "More engaged crew. The"

Miinukset: "On time"

Plussat: "The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing."
Miinukset: "In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing."

Plussat: "No problems. I was satisfied"

Plussat: "Most everything"
Miinukset: "I'd like to be able to get seats together as a family before getting to the gate...I had to ask for switches both outbound and inbound, which they were nice enough to make."

Plussat: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Miinukset: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Plussat: "The crew was great and the food as well"
Miinukset: "Boarding chaotic and Newark airport is very inconvenient. No signs to terminal B and the sky train with the compartment system is not very functional. I am tall person and sitting in the middle of the middle row was very inconvenient wilh not enough leg space."

Miinukset: "No food or even water"

Plussat: "Friendly staff. Great hot fresh bread! On time."

Plussat: "Easy boarding. Friendly staff"
Miinukset: "N/A"

Miinukset: "Only one free soda. Beer and wine for a fee."

Plussat: "2 meals included for a 7 hour flight!"

Plussat: "Efficient processing of passengers onto aircraft."

Plussat: "Nothing!"

Miinukset: "Not enough characters to express my disappointment."

Plussat: "A good and safe flight"
Miinukset: "I'm very dissapointed about SAS food-service. One can't get even the simplest Bisquit without playing. Most other companies I fly with serve food for Free."

Plussat: "The entire experience was great. Smooth flight, good food and friendly crew."

Plussat: "easy board, timely departure & nice tea :)"
Miinukset: "seats were small and a bit dirty"

Plussat: "Only that it was the shorter part of the trip."
Miinukset: "Seat was tight and did not recline at all. Back was killing me. Flight attendants came across as rude the way they spoke to the people. No entertainment at all. Not even water was offered."

Miinukset: "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"

Plussat: "Not much to say on a positive note, I want to avoid this airline if I can."
Miinukset: "Three and a half hour flight and all they offer free is coffee and soft drinks! The economy seats are small and the flight attendants are indifferent, until it's time to promote their duty free products. Find an airline with better customer service."

Plussat: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Miinukset: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."

Plussat: "The flight was comfortable and the onboard crew were very nice."
Miinukset: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."

Plussat: "Super Ontime"

Miinukset: "When we booked there was no mention of paying for the checked in luggage. When we showed up at the airport we were told to pay the inflated $75 for each bag. It was ironic since it was 6am flight and the plane was half empty. It left a bad taste for us and we are not sure if it was kayak fault or sas."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "Food"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "nothing exceptional but the attendant did give us some water for free."
Miinukset: "This is a non frills flight and that was expected but I NEVER expected to pay for bags to be checked on an international flight. 66 Euro per bag. It was the first time I had paid for checked bags on an international flight. I will look elsewhere next time."

Plussat: "SAS is the best airlines !!"

Plussat: "So far best flight I've ever experienced ! I was traveling to Europe and both ways I was pleasantly surprised, planes were on time , super nice crew and great food , Way to go SAS !!!"

Plussat: "Good entertainment, well organized, reasonably comfortable seats"
Miinukset: "Food wasn't very good, especially the snack"

Plussat: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Miinukset: "Food was just okay, some beverages had to paid like in low cost flights"

Plussat: "Very friendly crew and staff of the center transfer."
Miinukset: "Planting was detained for an hour and I arrived late on a transfere. I forced to spend the night at the hotel and my patients were left without the surgeon on Monday. At the front desk I was not warned that the flight is delayed and I missed the opportunity to buy another ticket. When I asked before boarding the plane, I have time to transplant, I was told that all be good. But it was lie. I will try use another company."

Plussat: "Introduce meals even to economy class"

Plussat: "Easy boarding, food equate for economy, entertainment fine. No wine or beer inc,used in economy but not a big deal. Excellent seating if you know what to chose."

Miinukset: "90 min waiting in the plane withou ac in IAD 4 hs delay in Copenhagen airport. I missed flight back from Athens because a ferry delay from Santorini despite calling SAS being updated of my delay. When I arrived to Athens airport, SAS staff left and KAYAK was not supportive. My tickets were cancelled from Athens to IAD."

Plussat: "The automated kiosks made it ridiculously easy. Flying out of LAX can be a pain, but that went by so smoothly. I'm cheap and have become accustomed to Spirit airlines. So when I received free (decent) meals a complimentary bottle of water and a plethora of inflight entertainment."

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "The plane was new, great seats and staff"
Miinukset: "Delayed flights, microphone is too fuzzy, hard to understand. Also why couldn't we get 2 or more sodas.. Crazy! The Asian airlines beat you! Very expensive stuff like a small red bottle of wine was like almost $15! Nuts... Very disappointed.. It should be free for the money we pay! Also staff just let people leave their windows open which was crazy coz most passengers are tired from other trips and of course in Europe you can hardly see anyone letting the elderly and children have any first priority boarding or let alone line up. I had my disabled husband and a young active little grandchild... Cathay Pacific, PAL,KAL, CAL are great about priority boarding for the elderly and children. Its sad your company do not have compassion or empathy for families with little children and the elderly population.. They really suffer!"

Plussat: "I wish there were more snacks during flight."

Plussat: "Flight is on time. Adequate amount of time to transfer. Boarding was smooth. On line check in site was simple and user friendly."
Miinukset: "Few selections of movies, and some have no subtitles. In order to select sests, I had to call."

Plussat: "They had a kiosk, which was nice. In the US (Dulles) on my way out, I had no way to print a picket without waiting in line. I don't have a printer at home and the mobile ticket system was not working, so I had to wait in a very long line despite the fact that I had no luggage just to get my ticket. Every other airline had a Kiosk. In Gdansk, I was glad to see that they had a kiosk."
Miinukset: "Although I could print my the ticket for the first leg at the kiosk, I could not print the second. I asked the woman at the desk, and she could not print either. I had to fly to the connecting airport with no connecting ticket in hand."

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "Seats were not very comfortable, although there was enough leg room"

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Miinukset: "Nice crew. Basic services. Early arrival."

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "1)Magazine says you under need for modern communication and aiming to improve. There are no chRging ports and no internet. That would help. A little behind the times on that one, do t you think? 2) Getting gangway attached after landing appeared to be very innefficient. Thanks for trying"
Miinukset: "Crew great!"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Vistas along Mediterranean departing Nice"
Miinukset: "Interesting conversation with fellow passenger"

Plussat: "Movie selection ok."
Miinukset: "Minimal coach legreeom even for an average-height passenger."

Miinukset: "It is too hard to carry stuff on the stairs at the airports"

Miinukset: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."