Etsi halvat lennot reitille Hartford $[81-Suomeen

Plussat: "There is a nothing to mention that was memorable or comfortable."
Miinukset: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Plussat: "Good aircraft, good service, on time, eventless"
Miinukset: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."

Plussat: "The crew and the food were great!"
Miinukset: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Plussat: "n/a"
Miinukset: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Plussat: "Amasing crew"

Plussat: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Miinukset: "For me this part is not applicable"

Miinukset: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Miinukset: "More options for gluten free food. Always get the same dish"

Plussat: "Friendly crew"

Plussat: "Good crew, as usual with Air France."
Miinukset: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Miinukset: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Miinukset: "Boarding clusterf..."

Plussat: "Not being charged for my first bag of luggage"
Miinukset: "Nothing"

Plussat: "Great crew and prompt boarding."
Miinukset: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Plussat: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Plussat: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Plussat: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Plussat: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Miinukset: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Plussat: "Food"
Miinukset: "Entertainment"

Miinukset: "It was a great flight can’t think of anything"

Miinukset: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Miinukset: "WiFi"

Plussat: "Fantastic Crew!"
Miinukset: "Seats are comfortable but tight."

Plussat: "Crew was very nice. Food was good and tasty."
Miinukset: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Plussat: "Staff and services all very good definitely"
Miinukset: "Everything was brilliant"

Plussat: "Everything. crew friendly and food/drinks the best"
Miinukset: "Nothing...all was wonderful"

Plussat: "Not much expected as it was a budget trip."
Miinukset: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Plussat: "It was a nice plane and boarding was well organized."
Miinukset: "I was assigned a middle seat, if not for that I would have given a higher rating."

Plussat: "Nothing"
Miinukset: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Plussat: "Personnel"
Miinukset: "Nothing"

Miinukset: "Horrible Crew..."

Plussat: "Arriving safely."
Miinukset: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Plussat: "Flight was smooth"
Miinukset: "Food"

Plussat: "Standard on most parts with pleasant staff"
Miinukset: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Miinukset: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Plussat: "The airbus 380 was great and the staff very nice"
Miinukset: "Too mych bad smells after a few hours"

Plussat: "Nothing special"
Miinukset: "They start serving late the apperitif before taking off and take it back right after."

Plussat: "What’s not to like!"

Plussat: "The crew, the service, the food and beverages"
Miinukset: "The 3 hours delay"

Plussat: "Staff was nice"
Miinukset: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Plussat: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Miinukset: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Plussat: "Great people"
Miinukset: "It was an hour late"

Plussat: "That it was a night flight"
Miinukset: "No airconditioning, no food choice, no space."

Plussat: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Miinukset: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Plussat: "Not much"
Miinukset: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Plussat: "Nice Flight Attendants Good Food"
Miinukset: "Flight was delayed by 1.5 hours"

Miinukset: "Late...delayed from algiers"

Plussat: "The food, the facilities, the seat, everything."

"Internet wasn’t working. Everything else was wonderful"

"The flight was excellent. I have no complaints."

"Another delayed flight on American. Another missed connection. No gate when we finally landed, sat on the plane for over 30 minutes and we all missed our connecting flights."

Miinukset: "Good👍👍👍"

Plussat: "Nice attendants was the only thing good about this flight"
Miinukset: "Flight was very late causing problems for connection. Forced to check carryon due to poor storage. Seat instruction were in Spanish. Magazine was in Spanish. This is America and can’t it be in English."

Plussat: "The Captain was well spoken and informative. The entire crew really seemed to care. They were so efficient. All of this happened in white-out conditions, on the Sunday after Thanksgiving—the busiest travel day in history! They were AWESOME. And the gate agents took advantage of 3 people who didn’t show to let my family sit together, which I really appreciated."
Miinukset: "The flight was great. I just want American Airlines to stop donating any money at all to those horrible, treasonous Republicans!"

Miinukset: "Seating is extra tight. I’m 6 feet tall and find American seats to be too closely packed together."

Plussat: "Very competent flight attendant."
Miinukset: "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."

Miinukset: "Nothing really needed to be better this time around"

Miinukset: "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"

Plussat: "AA has good in flight entertainment"
Miinukset: "1+ hour delay, could’ve left on time"

Plussat: "I liked being able to board early as an active duty service member."
Miinukset: "I don't really have anything to complain about."

Plussat: "Seat seemed smaller than previous flight BDL to MIA"
Miinukset: "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"

Miinukset: "Better food"

Plussat: "The flight was very quick and the crew was very professional"

Plussat: "Convenient departure time originally"
Miinukset: "Late start due to needing more fuel because of weather at the destination. So after everyone had boarded, at the minute we were supposed to take off, they beg for 2 volunteers to get off the flight to compensate for the weight of the excess fuel. Eventually 2 people b3came annoyed enough to get off and take a $200 voucher (probably for another delayed flight.) so we were late taking off for that. At our destination there were clear sunn6 skies. Extra fuel was needed for that. So I was stuck in a seat the size of a child’s car seat for an extra 40 minutes? And when we could finally get off, my legs had fallen asleep ffrom being too squeezed in for that relatively short flight. When will the airlines focus on the passengers’ safety & comfort and not on excessive profits?"

Plussat: "We were allowed to take a carryon bag, unlike on a United flight we took on our way from Chicago to Hartford, without paying $30 to do so. When we got to the Gate for this flight, complimentary checking of carry-on bags was allowed, and that helped speed the boarding process, not just for us, but for all the people on the flight."
Miinukset: "The on-line entertainment system wasn't working."

Plussat: "The flight crew"
Miinukset: "Small space. Old plane. Tight seats."

Plussat: "nothing good nothing bad, just ok."
Miinukset: "737 might as well be a cattle cart..."

Plussat: "Nothing"
Miinukset: "spending $600 on a one way flight with you today has been the worst experience and rip off ever! Delayed in Hartford 6 hours. Changed my layover flight in Dallas. Now Dallas delayed 1 hour."

Plussat: "When we left the gate"
Miinukset: "Weather"

Plussat: "It works if you follow the rules."

Miinukset: "I could tell you how I liked it if I wasn’t sleeping inthe Ronald Reagan National Airport."

Plussat: "Great crew, efficient boarding, on time flight."
Miinukset: "The seats remain too small and the chairback gave my shoulders cramps."

Plussat: "Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous."

Plussat: "all around experience was good arrived in Charlotte early"
Miinukset: "Nothing to really say wasn't to bad to say..."

Miinukset: "No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage."

Plussat: "The headrest entertainment terminals are always a good thing."
Miinukset: "No space to put a small carry-on bag if you spend extra to get legroom."

Plussat: "courteous helpful & friendly crew and really great ground crew too"

Plussat: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Miinukset: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Plussat: "Roomie seat"
Miinukset: "Made me Put my purse in back of plane"

Plussat: "On time, smooth flight, no hassles"
Miinukset: "Tight space but overall not unexpected"

Plussat: "Rebooked before we got inside"
Miinukset: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"

Plussat: "I liked having in flight entertainment available. The flight crew was very friendly and allowed me to change seats once boarding was completed to be more comfortable."
Miinukset: "My only complaint was that it was a long time between pushing off from the gate and lift off but that was due to weather. Not the pilot's fault."

Plussat: "Was on time, flight attendants very nice and professional"
Miinukset: "flight was overbooked good thing people volunteered to give up seats"

Plussat: "Flight crew was peofessional"
Miinukset: "First flight was delayed. Delay not related to weather. American refused to provide hotel. the provided hotel and meal voucher for a fellow traveler on same flight who missed his connection. I was told he was accommodated because he is priority. When asked how I become priority I was told "he spends more money and flies more often." To me that means as a customer I am not a priority to American Airlines."

Miinukset: "i didn't like my seat 8c with no room to put stuff under the seat in front because there was no seat in front and its like theres even less leg room than a normal seat bc crew going up and down the aisle i had to really squeeze in"

Miinukset: "The flight was delayed, at not fault of the crew on board, however the flight attendants did very little to update the passengers on connecting flights and did not try to help in making the connecting flight aware that some passengers would be delayed. I missed my connection by MINUTES (I saw it still taxied at the gate) and they could not hold the plane for 5 passengers connecting. Awful service and procedures."

Miinukset: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."

Plussat: "Service is excellent"
Miinukset: "I didn't like the seats are to small"

Plussat: "Perfect"
Miinukset: "Nothing"

Miinukset: "Only pretzels were served. Crew was very nice. Friendly too!"

Miinukset: "-missed my connecting flight at 10pm due to weather. -waited in long line for customer service -received a phone number to book hotel -waited 30 minutes for shuttle -waited behind 8 people who checked into their rooms -when it was finally my turn they had not received my reservation and I was told to take a seat and wait, -eventually I called the booking number again, the call got dropped due to no service in the hotel lobby -I had to go outside to call after midnight! (a female alone) -finally after 45 minutes they received my reservation. -I didnt get to my room until 1am and had to get up at 5 to get the shuttle back to the airport -Frustrating and nerve racking experience"

Plussat: "Flight was on time with no problems."
Miinukset: "The planes were clean but had no phone charging outlets."

Plussat: "I liked that the middle seat was open on my flight and that they checked my carry on for free because the plane was filled."
Miinukset: "I didn't like the minimal leg room. Also, there is no way to try and work on a computer anymore because of the lack of room."

Plussat: "Entertainment screens were easy to use and fun. Crew was extraordinarily nice and attentive."
Miinukset: "Boarded 2 hours late due to the flight crew reaching the maximum amount of hours they can fly by law. American should be more aware of their employees' hours. Seats need better head rests. Menu needs more vegetarian options and the prices need to be lower."

Plussat: "Got us in a little early. Nice smooth flight"

Miinukset: "Everything"

Plussat: "It was on time. Crew was friendly."
Miinukset: "No direct flight to my destination. Cramped seating. Didn't realize end of plane seats don't lean back."

Plussat: "Flight was on time, flight was good. Overall I was very happy with the overall fight experience."

Plussat: "It was ok...I always find paris-jeddah better than Frankfurt-jeddah (in food service, plane size, entertainment...etc)"
Miinukset: "Food level need to improve...The chicken meal was not well prepared, and the chicken needed to be cooked well... flight attendent was nice and switched to a beef meal."

Miinukset: "The seat padding was a little worn."

Plussat: "Time!! All was on time! And arrived early !!"
Miinukset: "Pre-selection of seats,"

Miinukset: "Again we boarded and because LGA was going to be full, we had to sit in the plane in Toronto for an hour. If you just let us stay in the terminal at least we can be more comfortable. Why is this allowed? It’s unacceptable"

Miinukset: "Garbage in see pocket and broken recline on seat 36k"

Miinukset: "I wasn’t able to check in online and therefore wasn’t able to update with my dietary requirements which meant I couldn’t really eat anything that was given. I was told at the airport that it needs to be submitted 24 hrs before the flight and there was nothing they could do. Really unfair and not on."

Plussat: "N A"
Miinukset: "price online when i booked the ticket was different. Air Canada charged me extra for seating as well which was showing free at the time of booking Some thing is not right. Extta charges of $16 does not sounds good specially when its not disclosed."

Miinukset: "Air Canada knew we were going to miss our connection, as the flight was delayed over and over, yet the staff on the ground insisted all connections would be made, there had been no missed connections all day. As soon as we got to Montreal, we were told due to ice in Montreal Air Canada had been cancelling flights and many connections couldn't be made all day. By that time it was too late to call Vancouver and set up alternative plans for the following day, which is when we would finally leave Montreal."

Plussat: "They did a good job and I enjoyed their touch screen entertainment on the flight. I enjoyed the wine on the flight over and back. I will fly Air Canada again"
Miinukset: "Nothing, they did a good job"

Plussat: "Excellent accommodation/service"

Plussat: "Great staff on plane"
Miinukset: "Plane was overweight due to the plane carrying luggage from a previous flight. This is poor logistics planning on Air Canada. We were delayed by an hour and waited inside the plane on the tarmac while they removed the extra luggage to reduce weight."

Plussat: "Fast boarding, no delays."
Miinukset: "I always fly Air Canada but I guess I wasn't aware that Air Canada Rouge was a completely different species. No entertainment at all. When we got on the plane, the sun was shining through the window & floating in the air was a mind-boggling amount of dust, feathers, etc.. flying all around... like the air was completely FILLED with them.. you couldn't get a breath of oxygen. This irritated my respiratory system immensely. They also had children helping out the flight attendants which was cute, until the one girl who had just served water to the entire plane broke out into an awful fever. They were putting ice packs on her head, giving her meds, & eventually she had to get carried through the airport. This was 5 minutes after serving water to an entire plane of passengers. I ended up getting extremely sick & missed almost a week of work. Not sure if this was the cause, but it makes sense. I will make sure 100% to never fly air canada rouge again. For $400 a ticket... doesn't make sense to experience this."

Miinukset: "1. Too cold 2. Patron behind me was tall and his knees repeatedly pushed into my back through a paper thin seat back 3. Waited 45 minutes on tarmac AFTER landing to deplane"

Plussat: "Good flight from Toronto."

Plussat: "I love the excellent friendly service!"

Plussat: "The flight attendants were very pleasant and helpful. My entertainment app was not letting me play a movies so they gave me a tablet for free. I thought that was very nice customer service."
Miinukset: "Nor enough moxie choices and mostly old ones. The exact same ones were playing on my return flight. The food options were not great. Not enough of a selection. Also my daughter and I were assigned seats apart and I felt not enough was done to help us sit together. We had to handle it ourselves once on the plane."

Miinukset: "The entertainment system was down for 45 minutes on the flight from toronto to vancouver, and the air crew didn't seem to be bothered by it until many people complained / asked to move."

Miinukset: "Food was terrible Flight was not full and I tried to get bettuer seating but I was told there is none available. Then after boarding they had someone else with the same seat number. Very strange"

Miinukset: "dirt and stuff on floor between floor and wall, bad, never seen that before in a nearly new plane"

Plussat: "Nothing"
Miinukset: "I was sat next to a dementia patient who were urinating on himself and the seat all over. I endured the smell for 10 hrs. The crew gave me a mask for it. No accommodations. I did not eat or drink obviously. He had been given special accommodation or sat with a caretaker"

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Meals were good and I do like the premium economy seats."
Miinukset: "One issue that the premium economy seats have is that they recline button is very stiff to push. Then when you have final pushed it in then push back on the seat it falls to the full recline position, potentially surprising the passenger behind. I thought this was isolated to this flight but have now encountered in 2 subsequent flights in AC premium economy."

Plussat: "Paid for the "upgraded" seat only to be told we had to be in the back of the plane. Moving back all rows had one person and one chair open, so we had to sit apart. Useless crew as an elder couple asked to sit together and were told to check with passengers. Oh and the flight was delayed 3 times."

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Miinukset: "The flight was as can be expected. That said, having liquid drip on you from the air vent above is hardly reassuring and certainly not comfortable"

Plussat: "Pathetic delay time that was not weather related, they should have had another plane. I will not say that I will never fly Air Canada again just because departure time may leave me no choice but given a choice that suits my travel schedule it will not be them."

Plussat: "Love these guys. Moved a whiny baby away to a another row ;)"

Miinukset: "My flight got delayed due to weather, and the second leg actually got canceled. I was placed on a later flight that would get me home at 2 am - no thanks! I tried to change it online as an email notification told me I could, but the website then told me I needed to call, which was frustrating. There was a 50 min wait and no call back option, and since I was on international calling, I figured I'd just wait until I got to the airport. The ticketing line looked relatively short, with only three people/ groups ahead of me. Yet it took 75 MINUTES for me to be helped. The people working were the slowest and most incompetent airline workers I've ever come across. I truly don't think either had a clue what they were doing. My agent didn't even know how to view my flights after I provided my passport. He asked me to look them up and read them to him. I had to find an alternative flight on my phone and specifically request to be placed on it since he didn't know how to view my options. Then, he printed me something, pointed me to another counter, and said "I think you're good, but I'm not sure. There's a chance they might refuse you. But I don't think they will." I was like, "Do I have a ticket or not?" And he couldn't give me a straight answer. By the time I left, the line had 15 people/ groups. Processed at the same rate, it'd take over 5 hours for them to be assisted. Never flying this airline again."

Miinukset: "Air Canada stopped flying to SLC while we we're on our trip. so it made the connections to other flights after getting to Toronto (from Amsterdam) really tricky and tight on time. While on the flight from Amsterdam, things were great, but that stress of being rerouted was not great..."

Miinukset: "Crew service"

Plussat: "Boarding was on time and organized. Checking process was fast."
Miinukset: "Seat was a little to tight for a long flight"

Miinukset: "A three and a half hour flight with a fruit juice and not even a pack of peanuts . Air Canada that was pathetic !"

Plussat: "It was a safe landing"
Miinukset: "The flight was late The movies are not current There wasn't even a bag of peanuts Basically no service from the flight attendents"

Plussat: "Boarding was very smooth, I noticed that there was an attendant who made sure customers were getting through on time and would push anyone with 30 minutes or less to their departure time,"
Miinukset: "There was no food or snacks provided, despite the flight being over 4 hours."

Plussat: "Crew was late on first leg delayed 3 hours than nobody to close the cabin door from outside ,missed connecting flight. Than did not have inventory in Chicago to out up in hotel had to pay out of my pocket and to this day can't get hold of customer service to get claim resolved. Sent through email and nothing. Even went down to my airport in Phoenix to speak and no help. Also lost bag as well. Which later found by united not air Canada. Unbelievable"
Miinukset: "Everything"

Miinukset: "In order to make more money, Air Canada purposefully sits couples, families etc. who book together separately, in order to try to get them to buy upgraded seats together."

Plussat: "The airline personnel in Montreal was accommodating when several of us missed our connecting flights, automatically providing a hotel room and food vouchers for each of us."
Miinukset: "We were delayed an hour because of a miscommunication with the refueling truck in Montreal before the flight came to Bradley. Then, we sat almost another hour on the tarmac at Bradley Airport because the flight plan was not approved. This caused me and several travelers (out of a small flight of approx. 20 people) to miss our connections in Montreal. Miscommunication seems to be normal for AirCanada, at least in Montreal (almost missed my connection on the way home, too). I will not fly again with this airline in the foreseeable future."

Plussat: "Courteous flight attendants."
Miinukset: "Not enough leg room in Coach"

Miinukset: "There were no screens to watch anything on for a flight across the Atlantic. And we were told once we boarded that we needed to download the aircanada app in order to get content. Well by that time I didn't have free wifi and couldn't download the app. Very frustrating. I would suggest announcing this before people board the flight."

Plussat: "On premium economy, the service and food were excellent!"
Miinukset: "Chairs are so uncomfortable! They are just not ergo. Also the iPad entertainment system causes neck strain since you are looking down for a few hours at a time."

Plussat: "Contacted by AC that flight from Hartford late leaving and only option for connection to Moncton was through Toronto instead of Montreal-agreed to this change"
Miinukset: "Plane arrived on time in Toronto but unable to approach terminal for 20 minutes since other plane in designated spot. Delay of 10 minutes to disembark once at terminal because of unexplained problem. Once at security gate D line of approx.. 30-40 people at dead standstill for 25 minutes (security issue?) . Missed connecting flight to Moncton because of above. Overnight stay in Toronto with hotel and meals approx. 35..00-400.00 extra cost. AC unwilling to pay for hotel. Lost following day's employment. Very disappointed in AC service in Toronto."

Plussat: "I had not paid attention to know this was going to be such a tiny plane - 18 seats! Transborder flight, 1:20 hours, single seats so both window and aisle, two fantastic pilots (no flight attendants) who did everything, young, friendly and in charge, smooth trip, and I was in seat 2 and looking directly ahead seeing the pilots' view! I didn't need snacks or other entertainment. Will not hesitate to take this flight / Air Canada / small planes again."

Plussat: "The flight crew was very nice."
Miinukset: "In flight entertainment sucked."

Plussat: "Easy boarding"
Miinukset: "Outrageous price for short trip zero amenities turbo prop"

Miinukset: "The seat I sat in felt lumpy. Its also always so loud in the smaller planes, but I knew that."

Plussat: "The flight was right on time, which meant that we made our connection to London with time to spare, and our checked bags made the connection, too."
Miinukset: "Air Canada canceled our originally booked flight and substituted a terrible connection. But we contacted viama and suggested an alternative, which viama got Air Canada to accept. So, in the end, everything worked out beautifully."

Plussat: "speed of the flight"
Miinukset: "The plane is noisy, uncomfortable, cold and cramped"

Miinukset: "The tragedy in Brussels closed the airport and canceled the flight, and my agent has been unable to get the ticket refunded despite all his efforts."

Plussat: "Entertainment was on point"
Miinukset: "Check in procedure"

"I didn’t eat any of the snacks nor drink any of the beverages available on the flight. I tend to fall asleep on the plane, which is what happened. It has been a while since I have flown United, I appreciated the spacious seating, comfortable seats and improved planes. Thanks for making the flight easy and enjoyable, it seems like the company has been working on making general improvements to their flights and it’s paying off."

Plussat: "The seats were very comfortable.. the service was responsive and friendly!"
Miinukset: "The actual flying part was smooth.. and all that flying can be expected.. my only problems were with flying thru Chicago.."

Plussat: "Nice attendant."
Miinukset: "Very late."

Miinukset: "Old plane"

Miinukset: "What happened to complimentary snacks?!"

Plussat: "I would love to take off and make it to my destination next time instead of sit in the airport for 8 hours strung along by the employees saying the plane will be fixed."
Miinukset: "Everything."

Plussat: "Crew was phenomenal!!!! So attentive and professional. Great customer service"

Miinukset: "Old flight"

Miinukset: "Check in was with a new trainee and she was not sure how to put in our TSA - we got sent around to other people quite a bit. Plane was late and we almost did not make our connection in Dulles"

Plussat: "Courteous crew. Smooth landing. My only compliant is that we have to purchase in-flight wi-fi."

Plussat: "On rime"

Plussat: "Excellent trip. Took basic economy. Only like needed to pack for weekend. Got the job done."
Miinukset: "No frills. It wasn't needed but gotta think of something to put here."

Plussat: "It was ok"

Plussat: "The trip home went without any delays and was quite pleasant. Everything worked out well and I have high praise for the service"
Miinukset: "Everything was fine. Nothing to complain."

Plussat: "Staff at the ticket counter was friendly enough to me personally, although was extremely reactionary to the restless crowd. I am glad that I was able to be rerouted to another destination where I could be driven home within three hours. Good food boxes on the plane (I had the Tapas). Friendly crew onboard."
Miinukset: "No offer for any sort of compensation for significantly altered travel. Even just a stock email acknowledgement would have been nice. Expensive wi-fi options on the plane, electrical outlets for only half of the plane."

Plussat: "I did not like any part of the trap maybe when they offered us some preferences that was included in the fly that's about it"
Miinukset: "The flight was 3 hours delayed the text message updates said we're not accurate"

Plussat: "Nothing"
Miinukset: "Our flight got cancelled three times before they finally switched us to Delta. We missed an entire 2 days of our vacation that we haven't got reimbursed for. One of the agents that worked for United Airlines put her hands on my friend that I was traveling with and the police got involved. It was an horrible experience and no one was trying to accommodate us for our troubles what's so ever. I will NEVER fly United again. A waste of time and money."

Miinukset: "No complementary food is provided. Just some mini snacks."

Plussat: "The crew was nice"
Miinukset: "I was stuck between two very large men on a flight where there was apparently no air conditioning. I could barely breathe for how hot it was."

Plussat: "I could not find anyplace on the United reservation to enter my TSA Pre check number. As a result, even thought I am 80, I had to wait in line and disrobe at Hartford CT airport."
Miinukset: "It would be helpful if Kayak or airlines could highlight or include the TSA Pre number automatically on check in."

Plussat: "Boarding passes on my phone"
Miinukset: "The seats on the first plane were hard as a rock"

Plussat: "The roominess of the sets on this plane were excellent and the stewardesses were very friendly and accommodating ."

Plussat: "I like the television system"
Miinukset: "N/A"

Plussat: "Delayed 3 hours"
Miinukset: "Lack of customer service response to help initially with rebooking"

Plussat: "Early boarding for families"
Miinukset: "Ridiculously cramped bathrooms"

Plussat: "Fast unloading of plane."
Miinukset: "Slow boarding, no snack choices."

Plussat: "I liked that I personally wasn't beaten in the face"
Miinukset: "I don't like United. They can suck a fat one."

Miinukset: "Lack of planning. Even though it was specified that I was travelling with a senior citizen. There was a short time between conecting flights. Having my elderly mother having to rush from one gate to other with no assistance whatsoever. Barely making it to the gate on time and luggage getting lost. Still to this time which is around 24 hours later from the flight, there is no response about her bags. Insulin was on checked luggage. She experiencing serious knee pain due to the fast walk from gate to gate. Fast walk being mention since she is old and can't run. Besides that, flights were good."

Miinukset: "Flight was canceled and both service desk and over the phone customer service took over an hour so I paid out of pocket to rebook with another airline."

Plussat: "Short lines, rapid boarding, on time, & courteous agents!!!"

Plussat: "Everyone with United were courteous and professional. The flights were on time as well. Would fly with them again"

Plussat: "I liked the fact another passenger was willing to switch seats so my husband and I could sit together."
Miinukset: "I didn't like the attitude received from the person at the desk at the gate. My husband and I looked at our tickets and were surprised to see the seat assignments I had chosen when I purchased the tickets were not there and instead the boarding pass said "see agent". She then assigned us seating in separate rows and handed us new boarding passes. No explanation. We looked at them and handed them right back and said no thank you, we had purchased tickets together. She said, "this flight has been oversold" and motioned for the next passenger to step up. This really upset my husband who told her, "Wait, we are not finished discussing this!" He went on to explain to her we purchased our tickets together with seat assignments - Together. She then said if we didn't reclaim them when checking in, 24 hours prior, the seats then became available again. What kind of logic is this?! Ugh! If I wanted to be treated like cattle I would have stuck with Southwest! We. It's back to Southwest for us. At least they are up front with their rules."

Plussat: "They got me there"
Miinukset: "late which made me run to my next flight which was quite a hike"

Plussat: "The weather in CT was inclement but the pilot made up time getting to DC and the connection to Seattle arrived ahead of schedule!"

Miinukset: "Plane was small ... Wifi not available on one flight"

Plussat: "It was overall a wonderful flight"

Plussat: "The United app was awesome so I could watch movies on my phone during the flight."
Miinukset: "My first flight was delayed and caused me to miss my next flight which forced me to have to stay over night in a hotel and take a new flight the next morning. I had to pay for all the extra costs of the hotel, taxis and food. It was very frustrating that they didn't hold the plane just a few minutes since there were a lot of passengers ( including myself) who ran to the gate."

Plussat: "It was ok"
Miinukset: "Very bery bumpy ride I had motion sickness"

Plussat: "Fight on time. Minimal turbulence. Effecient flight sttendants"
Miinukset: "Pesky kid sitting next to me who cried, whined & spilled his orange juice on me!!"

Plussat: "The United Wi-Fi that I paid for with my frequent flyer miles and the free entertainment via the United App"

Plussat: "sufficient space for luggage overhead"
Miinukset: "too much chatter among crew, especially during boarding and disembarking rest rooms too small - claustrophobic additional, and roomier rest rooms could help wish announcements could be delivered more slowly, better enunciated, and less slurred; often cannot be understood; one often has to guess the meaning more smiles and friendlier tones and attitude could help having window seat can be very inconvenient when leaving one's seat"

Miinukset: "Flight was bumpy all the way to Newark , didn't like that"

Plussat: "Quick short sweet flight"
Miinukset: "Boarding late"

Miinukset: "Was told no flights for two days after flight was cancelled. Then was told we needed to switch airports via taxi on our own. Then switched to Delta airlines where I had to pay another $60 to check my bags."

Plussat: "They checked my carry on at the gate in Hartford and said it would go through to me final destination and it wasn't in Cincinnati when I arrived. In fact that was yesterday and I still don't have my luggage."

Plussat: "I ended up going through Chicago. My return flight was delayed and I missed the connecting flight and had to stay in a hotel overnight. I am still waiting for the next flight home."

Plussat: "Everything went excellent for a snowey day! Flight was good!!!"

Plussat: "Flight crew apologized for delayed flight and minimal amount of food / drink available on flight."
Miinukset: "Plane several hrs. late. Missed connecting flight to Sacramento. Flying to attend my Father's funeral. Ended up flying to SFO so I could be within reach of drive to Fresno. Now have had to pay for hotel near SFO because of late arrival. Also having to pay $200 extra for rental car because return flight departs from Sacramento and not able to return rental car from originating rental location."

Plussat: "Not much."

Miinukset: "Flight was cancelled. Stayed on hold for over 2 hours to rebook."