Etsi halvat lennot reitille Connecticut $[81-Suomeen

Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Plussat: "This Transavia Airlines is not good at all."
Miinukset: "Many things cheaper does mean better."

Plussat: "Perfect"
Miinukset: "Nothing. Flight was amazing"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Customer care was super supportive"
Miinukset: "Inflight sandwiches"

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Plussat: "The crew was pleasant"
Miinukset: "Baggage checkin & flight boarding was slow & disorganized."

Plussat: "Yes"
Miinukset: "Everything was good"

Plussat: "the drinks"
Miinukset: "seat reservation. having to pay for luggage...."

Plussat: "Crew was fantastic."
Miinukset: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plussat: "Being fed was amazing and watching free TV was great!"
Miinukset: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Miinukset: "Flight cancelled"

Plussat: "quick/efficient boarding - good staff - good food - easy flight !"
Miinukset: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Plussat: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Miinukset: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Miinukset: "Long haul flight made pleasant by KLM"

Plussat: "Crew were great, food, entertainment, seat and everything else was great as well."

Miinukset: "Lost all our bags so couldn’t ski"

Plussat: "Friendly and efficient crew. Flights were on time if not even early."

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plussat: "Crew was awesome"
Miinukset: "."

Plussat: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Miinukset: "Nothing to say"

Plussat: "Nice flight ...was comfortable travel ...good food.Thanks"
Miinukset: "No such things"

Plussat: "Excellent very good"
Miinukset: "Everting so good ex"

Plussat: "Boarding was quick, Flight on time....just a regular service and plane"
Miinukset: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Plussat: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Miinukset: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Plussat: "The staff was extremely pleasant. Food was good!"
Miinukset: "Have no complaints"

Plussat: "Decent seat size. Sorta slept the whole flight."

Plussat: "Very friendly staff"

Plussat: "Just great crew."
Miinukset: "Not comfortable at all and will not book KLM again."

Miinukset: "Amesterdam airport employee was really rude"

Plussat: "Airlines issue"
Miinukset: "Profiling certain customers"

Miinukset: "They stole my money"

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Miinukset: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "No chargers or tv on planes"
Miinukset: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Plussat: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Miinukset: "lack of meal options"

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Plussat: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Plussat: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Plussat: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Miinukset: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Plussat: "The flight crew were kind, polite, and attentive."
Miinukset: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Plussat: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Miinukset: "They didn't give any napkins out with the food which was weird."

Miinukset: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Plussat: "Crew are the best!"

Plussat: "There is a nothing to mention that was memorable or comfortable."
Miinukset: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Miinukset: "Short and sweet"

Plussat: "n/a"
Miinukset: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Miinukset: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Miinukset: "Our request for vegetarian meals got lost after a glight was cancelled."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Flight was on time."
Miinukset: "In flight complimentary food and drink service could have been better."

Plussat: "Great crews, excellent customer service"

Plussat: "Late departure, dirty, staff not friendly."

Plussat: "The comfort of the flight snd kindness of the crew."
Miinukset: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Miinukset: "There was no entertainment available."

Plussat: "Great crew and prompt boarding."
Miinukset: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Plussat: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Plussat: "On time, no hassle."

Plussat: "Tight seat, was moved out of exit row because of my age"
Miinukset: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Miinukset: "It was a great flight can’t think of anything"

Plussat: "Intranet wifi meant I could watch entertainment on my iPad"
Miinukset: "Seats are very uncomfortable"

Plussat: "Staff and services all very good definitely"
Miinukset: "Everything was brilliant"

Miinukset: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Miinukset: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Plussat: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Plussat: "Not much expected as it was a budget trip."
Miinukset: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Plussat: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Miinukset: "Le capitain et l’aterrisage"

Plussat: "It was a nice plane and boarding was well organized."
Miinukset: "I was assigned a middle seat, if not for that I would have given a higher rating."

Miinukset: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Plussat: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Miinukset: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Plussat: "Food and wine was very good. Music selection was excellent."
Miinukset: "Not enough leg room."

Plussat: "Food, service, comfort"

Plussat: "Food was Fantastic, Air France the Best on Air."

Plussat: "I like fly attendant who served us meal"
Miinukset: "I didn’t like that space between each seat is small"

Plussat: "I like the service. They caring and give snacks, comfort and overall"
Miinukset: "None. I like everything"

Miinukset: "I don’t know why they keep making boarding with stairs and bus."

Plussat: "Average"
Miinukset: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Plussat: "Standard on most parts with pleasant staff"
Miinukset: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Plussat: "What’s not to like!"

Plussat: "Smoothness of flight and service"
Miinukset: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Plussat: "Good service all around, personnel pleasant"
Miinukset: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Plussat: "Getting there on time despite delay"
Miinukset: "entertainment had very old media and no recent additions. Crew was not very organized"

Plussat: "leg space in plane"

Plussat: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Miinukset: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Plussat: "Friendly crew and exit row had nice legroom."
Miinukset: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Plussat: "Boarding was very efficient"
Miinukset: "Losing my luggage after checking it at the gate when volunteers were needed."

Plussat: "food was good, leg room was decent for economy"
Miinukset: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Miinukset: "Meal choice missing kosher non-gluten combination."

Miinukset: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."

Plussat: "Movie selection was awesome! Food was good too."
Miinukset: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Plussat: "Panamá airport is a disaster, unorganized and dirty"
Miinukset: "Panamá airport"

Plussat: "Economy is always Economy and I got what I paid for therefore I am satisfied with that fact. In addition we were on time."
Miinukset: "All was well with the Airline and British Airways met all the safety protocol, I expected. The booking with Kayak was made online. I had questions after the booking, I called. The representatives were very helpful,. professional and courteous. Thank you."

Plussat: "Crewwere polite and competent. Seats felt a little cramped."

Plussat: "Everything."
Miinukset: "better assistance for people on wheelchairs in the airport."

Miinukset: "Seat didn’t recline..."

Miinukset: "The entertainment system broke down and the flight attendants seemed sassy"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "Good food and great crew!"
Miinukset: "Being 6'2" is the worst when traveling economic."

Plussat: "everything worked fine"
Miinukset: "nothing"

Miinukset: "Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning."

Plussat: "BA did everything right. Weather caused hours of delays on tens of flights. Airport was not prepared to manage the volume"
Miinukset: "Over 2.5 hours delay"

Plussat: "I like everything."

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "Not much. Even magazines were not available for 2 last raws."
Miinukset: "Even magazines were not available for 2 last raws"

Plussat: "Nothing"
Miinukset: "I can't remember a more cramped and uncomfortable flight. Missed connection on way Paris and we arrived 6 hours late. It took British airways 3 days to get our lost luggage to us. Delayed on way back, adding 4 hours to our trip because the first plane was not "serviceable" and they had to get a replacement. They arbitrarily decide who has to much carry on luggage and force you to check it last minute at the gate while letting others with same size bags take them on the plane. Certainly no better than bargain flights and possibly worse. Why pay extra? No more British Airways for us."

Miinukset: "Had to wait around while waiting forever to learn about gate. Were told that gat would be revealed 45 min before flight. It came about 20minutes before. It was a little harrowing."

Plussat: "That it's non-stop"
Miinukset: "Except for the snacks, the food was barely edible."

Miinukset: "Waiting 6 hrs"

Miinukset: "Unfortunately BA have turned into a budget airline experience at higher than budget airline prices."

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "I have to rate British Airways as a 10 out of 10 in almost all categories...comfort of the plane, food and service, boarding, notifications, crew, etc. In particular, the long haul flight from London to Seattle everything was truly top notch!"
Miinukset: "Their baggage handlers damaged several parts on my checked-in luggage...three zipper pulls and one clasp. What are they doing with the bags? How can they damage so many things in one fell swoop? This is a good quality Atlantic suitcase. Also, on the short flights, in this case Madrid to London, they are now charging for EVERYTHING...even water and coffee. They said it was a new policy as of 1/1/2018."

Plussat: "Courteous, helpful and on time. Good price as well."
Miinukset: "No complaints"

Plussat: "Safe, comfort, reliable"
Miinukset: "Food was NOT good at all. Go with theBeef & Potatoes"

Miinukset: "BA raced to get us to arrive on time... which they came close to after a late departure. The only ones celebrating were the pilot and airline who can claim on time departure. The rest of us... well we sat on the tarmac for 30 minutes waiting for a gate. Then later we waited for another 20 minutes at the luggage belt after a long time in immigration because they had to off load cargo before our luggage because of how they placed it in the plane."

Plussat: "Crew; very personable, answered questions, connection info."
Miinukset: "it was chilly and and no in-seat screens."

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Miinukset: "After taking off in San Francisco flight got re-routed to Minneapolis because of a sick passenger on board. Caused me to miss my connection in London and the subsequent flight I was put on because of the delay. Spent 10 hours overnihht at Heathrow in London because British Airways wasn't giving out hotel vouchers just £15 in meal vouchers. Disappointing."

Plussat: "I love Tegel and it's too bad that it's on the way out. Easy, easy check in."

Plussat: "Nothing."
Miinukset: "A two hour flight and they ran out of time to serve drinks. Maybe if BA reversed their ridiculous decision to charge for drinks, it wouldn't take them so long."

Plussat: "Flight was on time and arrived a little early"
Miinukset: "Older plane"

Plussat: "Legroom & seat space"
Miinukset: "No plug sockets"

Plussat: "Staff, service, punctual everything superb!!!!"

Plussat: "Thai airways much better"

Plussat: "A great crew member or more can make a flight so much better."
Miinukset: "Update your entertainment systems. Head jack was broken and system old."

Plussat: "We arrived safely at our destination. Our bags arrived at our destination. Plenty of room in the overhead compartment. Due to a security snafu unrelated to the airline, we arrived at the gate after boarding was over but the gate crew were gracious and welcoming and let us board. The male flight attendant was quite nice. The entertainment screen choices were decent, and the hand-held controller was a great improvement over the touch-screen variety. There were multiple lavatories available. There was a decent amount of space by the lavatories that we could use for stretching and exercising. The wrap they gave us for high tea was pretty good."
Miinukset: "Seats were very cramped. I was sitting on the right next to the window, and there was no room for me to extend my right leg while facing forward; I had to twist to my left and extend my legs under the middle seat in front of me (fortunately my wife was next to me so I could do this). In addition, the passenger seated in front of me decided to recline his seat, nearly knocking over my drinks in the process, which left me with very little usable space. I haven't ever felt that cramped on an international flight. The main meal was very low quality. I had the pasta and it was quite awful; the sides were quite bad, as well. One of the female flight attendants was rather testy and unpleasant throughout the flight. She, and another female flight attendant, seemed put out when passengers asked questions about the food offerings, as though we should already have known what was being served. One passenger had just woken up and seemed confused and the flight attendant was quite impatient with him. The flight attendants were quite stingy with the water and only poured out a little bit at a time; they also came very infrequently, which meant that we had to keep pressing the call button to ask for more (which made us feel bad about bothering them). They would not give us a whole bottle of water, saying that there was not enough, but did, when we asked, provide multiple plastic cups of water at a time, which just seemed wasteful (of cups, not water). The timing of drink service was also perplexing: they did not offer drinks at least 45 minutes before or after bringing the boxes of salty "movie snacks"."

Miinukset: "When we arrived at gate, I went to ask the woman at the desk if this was the correct location for our flight. She mumbled "we haven't started boarding yet" and dismissed my question. rudely. She was harried, and continued to act that way when the boarding process started."

Plussat: "Mostly everything was ok."
Miinukset: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."

Plussat: "Nice crew, comfy plane, quick flight. Allowed us to board past time due to long waits in security."
Miinukset: "Food/ beverages only offered with a charge, NO entertainment despite having individual screens (couldn't even watch flight path). Crew a but obsessive with seatbelts."

Plussat: "LOVED having a bit of space to stand and stretch without being in crews way! Bathrooms kept clean. Crew very helpful attentive and cheerful"

Miinukset: "The old flight attendants, are entitle, rude, racist (from a flight I encountered from China to America, "One claiming Chinese are so annoying to deal with"."

Miinukset: "Very rough ride, made me sick"

Plussat: "The flight was fine..."
Miinukset: "But Dulles Airport needs to control the level of toxicity experienced when certain entitled passengers think they have to pack the tarmac shuttle under NO PARTICULAR AUTHORITY, shouting "MOVE BACK [YOU] PEOPLE" into the closest ear. There should be someone other than the driver on those shuttles monitoring people, since they obviously need a babysitter."

Plussat: "relatively comfortable, and nice caring flight staff"
Miinukset: "They got really stingy with the meals, used to be much more food and 2 meals on such a long flight..."

Plussat: "Missed the BA flight, ended up flying on UA"

Plussat: "The crew was attentive. I was seated by the window and couldn't get out unless I inconvenienced the two people sitting next to me. Whenever I needed water, I just pushed the attendant button and they brought me ice water, without me even asking."
Miinukset: "The seats! OMG. The person in front of me leaned her seat back and I swear her head was on my chest. I couldn't even watch my video monitor until I leaned my seat back. I felt really bad for the guy behind me. He was a bigger sized guy and he didn't have the option of leaning his own seat back."

Plussat: "Nice staff, easy boarding for this flight from Paris to London."
Miinukset: "I have never had such little legroom as I did on this flight. It was thankfully short, so I can't complain too much."

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Plussat: "Pleasant, efficient and knowledgable staff."
Miinukset: "BA staff at SFO lounge have declared UDI and do not allow Gold Card holders into 1st class lounge"

Miinukset: "I bought my ticket through you and thanks to you my name was spelled wrong and I could not get my ticket. We called the company for hours but no one would help us. I had to buy a ticket that was double what I bought from you. I demand that I get a refund in full of $1300 and another $2700 to cover the ticket that I had to buy last minute. Email me at wesleydvisser@gmail.com about how we can go about doing this."

Plussat: "The pilot was very great, on time, and the crew was accommodating."
Miinukset: "We left on a flight from London over 12 hours later."

Miinukset: "British Airways didn't have my leg of this flight (London to Paris) as part of original checkin from Austin to London. As a result I stood in Customer relations line for 90 minutes, missed my flight, and was separated from other member in my travel party who didn't experience same problem and we were both on same booking confirmation"

Miinukset: "Good👍👍👍"

Plussat: "Nice attendants was the only thing good about this flight"
Miinukset: "Flight was very late causing problems for connection. Forced to check carryon due to poor storage. Seat instruction were in Spanish. Magazine was in Spanish. This is America and can’t it be in English."

Plussat: "The Captain was well spoken and informative. The entire crew really seemed to care. They were so efficient. All of this happened in white-out conditions, on the Sunday after Thanksgiving—the busiest travel day in history! They were AWESOME. And the gate agents took advantage of 3 people who didn’t show to let my family sit together, which I really appreciated."
Miinukset: "The flight was great. I just want American Airlines to stop donating any money at all to those horrible, treasonous Republicans!"

Miinukset: "Seating is extra tight. I’m 6 feet tall and find American seats to be too closely packed together."

Plussat: "Very competent flight attendant."
Miinukset: "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."

Miinukset: "Nothing really needed to be better this time around"

Miinukset: "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"

Plussat: "AA has good in flight entertainment"
Miinukset: "1+ hour delay, could’ve left on time"

Plussat: "I liked being able to board early as an active duty service member."
Miinukset: "I don't really have anything to complain about."

Plussat: "Seat seemed smaller than previous flight BDL to MIA"
Miinukset: "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"

Miinukset: "Better food"

Plussat: "The flight was very quick and the crew was very professional"

Plussat: "Convenient departure time originally"
Miinukset: "Late start due to needing more fuel because of weather at the destination. So after everyone had boarded, at the minute we were supposed to take off, they beg for 2 volunteers to get off the flight to compensate for the weight of the excess fuel. Eventually 2 people b3came annoyed enough to get off and take a $200 voucher (probably for another delayed flight.) so we were late taking off for that. At our destination there were clear sunn6 skies. Extra fuel was needed for that. So I was stuck in a seat the size of a child’s car seat for an extra 40 minutes? And when we could finally get off, my legs had fallen asleep ffrom being too squeezed in for that relatively short flight. When will the airlines focus on the passengers’ safety & comfort and not on excessive profits?"

Plussat: "We were allowed to take a carryon bag, unlike on a United flight we took on our way from Chicago to Hartford, without paying $30 to do so. When we got to the Gate for this flight, complimentary checking of carry-on bags was allowed, and that helped speed the boarding process, not just for us, but for all the people on the flight."
Miinukset: "The on-line entertainment system wasn't working."

Plussat: "The flight crew"
Miinukset: "Small space. Old plane. Tight seats."

Plussat: "nothing good nothing bad, just ok."
Miinukset: "737 might as well be a cattle cart..."

Plussat: "Nothing"
Miinukset: "spending $600 on a one way flight with you today has been the worst experience and rip off ever! Delayed in Hartford 6 hours. Changed my layover flight in Dallas. Now Dallas delayed 1 hour."

Plussat: "Not as other as flights"

Plussat: "When we left the gate"
Miinukset: "Weather"

Plussat: "It works if you follow the rules."

Miinukset: "I could tell you how I liked it if I wasn’t sleeping inthe Ronald Reagan National Airport."

Plussat: "Great crew, efficient boarding, on time flight."
Miinukset: "The seats remain too small and the chairback gave my shoulders cramps."

Plussat: "Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous."

Plussat: "all around experience was good arrived in Charlotte early"
Miinukset: "Nothing to really say wasn't to bad to say..."

Miinukset: "No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage."

Plussat: "The headrest entertainment terminals are always a good thing."
Miinukset: "No space to put a small carry-on bag if you spend extra to get legroom."

Plussat: "courteous helpful & friendly crew and really great ground crew too"

Plussat: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Miinukset: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Plussat: "Roomie seat"
Miinukset: "Made me Put my purse in back of plane"

Plussat: "On time, smooth flight, no hassles"
Miinukset: "Tight space but overall not unexpected"

Plussat: "Rebooked before we got inside"
Miinukset: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"

Plussat: "I liked having in flight entertainment available. The flight crew was very friendly and allowed me to change seats once boarding was completed to be more comfortable."
Miinukset: "My only complaint was that it was a long time between pushing off from the gate and lift off but that was due to weather. Not the pilot's fault."

Plussat: "Was on time, flight attendants very nice and professional"
Miinukset: "flight was overbooked good thing people volunteered to give up seats"

Plussat: "Flight crew was peofessional"
Miinukset: "First flight was delayed. Delay not related to weather. American refused to provide hotel. the provided hotel and meal voucher for a fellow traveler on same flight who missed his connection. I was told he was accommodated because he is priority. When asked how I become priority I was told "he spends more money and flies more often." To me that means as a customer I am not a priority to American Airlines."

Miinukset: "i didn't like my seat 8c with no room to put stuff under the seat in front because there was no seat in front and its like theres even less leg room than a normal seat bc crew going up and down the aisle i had to really squeeze in"

Miinukset: "The flight was delayed, at not fault of the crew on board, however the flight attendants did very little to update the passengers on connecting flights and did not try to help in making the connecting flight aware that some passengers would be delayed. I missed my connection by MINUTES (I saw it still taxied at the gate) and they could not hold the plane for 5 passengers connecting. Awful service and procedures."

Miinukset: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."

Plussat: "Service is excellent"
Miinukset: "I didn't like the seats are to small"

Plussat: "Perfect"
Miinukset: "Nothing"

Miinukset: "Only pretzels were served. Crew was very nice. Friendly too!"

Miinukset: "-missed my connecting flight at 10pm due to weather. -waited in long line for customer service -received a phone number to book hotel -waited 30 minutes for shuttle -waited behind 8 people who checked into their rooms -when it was finally my turn they had not received my reservation and I was told to take a seat and wait, -eventually I called the booking number again, the call got dropped due to no service in the hotel lobby -I had to go outside to call after midnight! (a female alone) -finally after 45 minutes they received my reservation. -I didnt get to my room until 1am and had to get up at 5 to get the shuttle back to the airport -Frustrating and nerve racking experience"

Plussat: "Flight was on time with no problems."
Miinukset: "The planes were clean but had no phone charging outlets."

Plussat: "The movies were great and the staff was friendly"

Plussat: "I liked that the middle seat was open on my flight and that they checked my carry on for free because the plane was filled."
Miinukset: "I didn't like the minimal leg room. Also, there is no way to try and work on a computer anymore because of the lack of room."

Plussat: "Entertainment screens were easy to use and fun. Crew was extraordinarily nice and attentive."
Miinukset: "Boarded 2 hours late due to the flight crew reaching the maximum amount of hours they can fly by law. American should be more aware of their employees' hours. Seats need better head rests. Menu needs more vegetarian options and the prices need to be lower."

Plussat: "Got us in a little early. Nice smooth flight"

Miinukset: "Everything"

Plussat: "It was on time. Crew was friendly."
Miinukset: "No direct flight to my destination. Cramped seating. Didn't realize end of plane seats don't lean back."

Plussat: "Flight was on time, flight was good. Overall I was very happy with the overall fight experience."

Miinukset: "Seats weren't comfy, plus no entertainment and Wi-Fi."