Great check in and fantastic staff. This is no frills but you know that when you book
The fly was delay 2 hours that was horrible
Flight was nearly an hour & a half delayed and we had to change gates at the airport with no warning and no updates the whole time we were on the plane. And then all the drinks were warm, they had no ice and no food, everything was out of stock. Terrible experience.
Fast, good loads in and out, totally worth of price.
Plussat: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Miinukset: "Nothing. It was perfect for the service provided"
Plussat: "The crew was good, the fly was hot the air conditioning not cooling."
Miinukset: "The time of departure"
Plussat: "Crew was very nice!"
Miinukset: "Amount of carry on bags were unclear and we got charged 50£ for having a second bag. This was very confusing and frustrating as we boarded. We were told it was for space but there was plenty of room for luggage."
Plussat: "Flight was ok"
Miinukset: "Delayed leaving Malta owing to too few staff attending to boarding. Arrival at East Midlands was dire, although I believe mainly due to inefficiency of East Midlands rather than RyanAir"
Plussat: "The crew were friendly"
Miinukset: "Entertainment but it was a short flight"
Plussat: "The crew is doing its best job given the cards they gave been given to play with !"
Miinukset: "It was all good for a budget airline."
Plussat: "On time - good crew -"
Miinukset: "Noisy plane (737 ) and noisy group of passengers on adjacent rows pilot and crew announcements downed out. seat allocation charges are a ripoff - makes the total price unrecognisable to the advertised price"
Plussat: "No Frills Flying at Very Competitive Prices"
Miinukset: "Cost of Hand/On Board luggage can be the same price as the flight!"
Plussat: "It was a great flight staff A1 and beautiful flying from knock, hadn't done for years , hot paninis great food better than Emmirates I flew with over the Christmas"
Plussat: "Being on time and the comfort in the exit row was excellent"
Miinukset: "Penning of passengers before and after flight. Continuous sales pitches from crew. Aisle always busy."
Plussat: "Reasonable price."
Miinukset: "Was sat nowhere near my group of friends, know one on the plane was sat with who they travelled with. Plane was running late."
Miinukset: "There was a 2.5h delay!!!"
Miinukset: "Very long wait for baggage pick up Overall it was adequate and safe"
Plussat: "I got to my destination safely."
Miinukset: "The guy who was checking us in mumbles the entire time. Couldn’t understand a word he was saying and why we were delayed 50 mins. There was supposed to be an open seat next to me and I even paid for priority but someone got their friend to sit next to them and she took the entire arm rest that she didn’t pay for. Overall I didn’t enjoy my time on RyanAir. I will need to looks elsewhere as I don’t think I can ever fly with RyanAir ever again."
Plussat: "On time and good flight"
Miinukset: "Mix up at airport with gates and late changes, lots of confusion"
Plussat: "Reasonable cabin bag allowance."
Miinukset: "Even with priority boarding, kept standing as long time in a freezing tunnel."
Plussat: "Boarding and flying time very good"
Miinukset: "Noisy passengers (stag party and 40birthday)"
Plussat: "Beautiful views of Santorini and the Aegean from my window seat"
Miinukset: "My original flight was cancelled due to high winds and I was rebooked on this flight, having to spend an extra night on the island and thus missing my on going flight to Vienna the next day."
Miinukset: "My flight was missed from Stanstead to Dublin and RyanAir employees did not help me, they only wanted to sell me another expensive ticket."
Plussat: "Cheap efficient flight."
Miinukset: "Only two toilets were working. Big queues. Flight delayed by a passenger vomiting with chest pains as we left the standing. She refused to disembark until the captain insisted! Not Ryanair fault."
Plussat: "Friendly staff, easy check in"
Miinukset: "Plane was dirty when getting on, crumbs on the seat, napkins on floor, did not turn the lights of for night time flight"
Plussat: "Ryanair is a budget airline, so the flights are cheap and the service is ok."
Miinukset: "Not enough room for carry on luggage!"
Miinukset: "There were 3 queues, supposedly- one for priority boarding, one for back row seats and one for the rest of the passengers. But there was only one person at the boarding gate and she was accepting anyone with a boarding pass regardless of which queue they came from. This resulted in a lot of shoving and pushing and a complete bottleneck at the gate. It was uncivilised to put it mildly. Really poor experience. Next time I’ll try a different airline even if I need to pay a bit more."
Miinukset: "The really need one of their newer planes ✈️ for the lanzorote route. Longer seatbelts needed."
Plussat: "Punctual flight. Pleasant cabin staff"
Miinukset: "Cabin was so cold that ice was forming on the inside of the cabin wall. Paid for adjacent seats - unnecessary as there were available adjacent seats we could have been allocated."
Plussat: "Very good value for money. Courteous service by cabin crew."
Miinukset: "The gate # was never posted on the flight boards so we had to run to the gate when we happened to hear the boarding announcement. We had to pay 60€ at the gate for an "oversized" carry-on, which was standard size on all other flights. Priority boarding was announced then all the gate crew left, leaving everyone else sitting there. The plane and flight were fine (if you ignore the sales pitches for perfume, raffle tickets, etc), but I could have done without the stress leading up to it."
Miinukset: "Plane was dirty, boarding didn't have a good organisation, crew wasn't friendly."
Miinukset: "Checked in online paid for checkin bag. Still charged for this but then told we didnt check in and charged another 50 euros each"
Miinukset: "Having to check a bag that will fit in the plane and being charged so much"
Plussat: "Short cheap flight"
Miinukset: "Nickel and dime charges for EVERY "extra" Flight was 1/2 hr late!"
Plussat: "Horrible experience because staff were rude and the ryan air plane was an old piece of junk that shook throughout the flight."
Miinukset: "Horrible experience because staff were rude and the ryan air plane was an old piece of junk that shook throughout the flight. Plus they have all these hidden fees that jack up the price of this horrible flight."
Miinukset: "Generally, the experience was horrible. Poor service at the terminal, with unfriendly staff, no proper instruction about what to expect in terms of all the hidden fees for bags and other items, and an unorganized boarding process. The plane itself was clean, but very cramped, and the process of forcing random seating is just totally meaningless. The flight is already so overbooked that there is no chance any seats would be left unfilled, yet you split up couples, families and friends by forcing them to pay for assigned seats. Very poor customer service. There are many who say the money saved is not worth the hassle if you are not flying alone, and I agree with that. The one good thing I can say is that there were no problems with the baggage handling, but again, this is to be expected, not applauded. Poor quality service, Ryanair, as evident by the fact that your own employees were voicing their complaints to several passengers about the company. This should really be improved, but given that they are not under any significant competition, and people need a way to get to the islands, it is unlikely this will happen. I hope that my negative review, as many others, will force the management to make necessary changes to improve the service provided."
Miinukset: "Sitting 10 rows from my wife"
Plussat: "There is nothing that I like about this trip. It was a horrible experience and probably it will be my last time booking with Kayak. And I will make sure to let friends and co workers know to not use this website, unless you do something about this issue."
Miinukset: "Our flight was at 6:35am from Rome to Greece. We took an Uber to get to Ciampino Airport cause the trains don't work until 4:30 or 5am. So we get to this crappy airport and it was closed. We see people sitting outside in the stairs, sleeping on the few benches that was there and on the ground. Finally around 4am the airport opens and have to be in line waiting another half an hour for the people of Ryanair to come to the counter. When is our turn they told us that we have to go to another counter around the corner to pay for the laugagge and because we didn't print our ticket I tried to print my ticket all day the day I bought it and the website didn't allow me. I kept requesting for a code over and over again thinking I was doing something wrong but the bottom to click just didn't process anything. So I thought with my confirmation number for the booking I will be fine at the airport to get my boarding pass. Well no. They charged us 50 euros per laugagge,, that didn't have any extra weight (11 kilos each laugagge and 50 euros for not printing the ticket. So we paid 300 euros for the 3 of us Now I know why the website didn't accept the request to print the tickets on line cause they wanted to charge ppl extra. And I was not the only one with this issue there were other people in line with the same problem. This is one of the worse airlines ever! Totally scam. They don't give you nothing on the flight not even water. Cause they try to sell it to you. Food, water, snacks. Beware this company is a scam and provide a horrible costumer service."
Plussat: "Best: The flight was direct, not routed through distant cities as is the case with some low fairs from Stockholm to London."
Miinukset: "Worst: The procedures for getting from the airport entrance to the actual aircraft. Only a few minutes to know the gate, thus getting to the gate is rushed. Also the line for checking in was long, and there was no sigh to let me know that I needed to check in even though I already had a boarding pass."
Plussat: "The flight was on time and the crew members were courteous. The landing was alright and we got where we needed to go. I don't mind checking in online as well. It saves the hassle of standing on long lines to get on the plane."
Miinukset: "The airplane was small so I naturally expected the flight to be cramped to a certain level. It was indeed cramped but not all that bad. However, it was considerably warm inside the plane as if the AC was having issues. The other funny thing was the crew members selling items like it was Walmart. Everything from fragrance to selfie sticks to tablets were being sold on the flight, which was kind of annoying."
Plussat: "Crew is very friendly"
Miinukset: "Ryanair forces you to book seats in order to sit together."
Plussat: "They are al so helpful"
Plussat: "There was a 1 hour delay due to traffic and the flight crew kept us up to date with any changes and were overall very professional and kind about it. The pilots also invited kids to see the cockpit."
Miinukset: "Lines in Budapest are terribly long"
Plussat: "I chose Ryanair because of their 10kg cabin baggage allowance. They've really improved from my past (and after that I swore I'd never use them again) experience. Really slick."
Miinukset: "Constant trying to sell you extras."
Miinukset: "Nickel & dime u to death"