Etsi halvat lennot reitille Helsingistä $[2438-Azorit

Plussat: "Yes, it was comfortable and they r nice."
Miinukset: "Ummmm delayed both flights were delayed, it was annoying"

Plussat: "Cree"
Miinukset: "Boarding was slow"

Plussat: "THE FLIGHT WAS PLEASANT"
Miinukset: "I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!"

Plussat: "Flight left on time."
Miinukset: "In old section of Lisbon airport, and inadequate space to conduct orderly and efficient boarding Both deplaning and re boarding done via movable ramps and passage to and from exposed to weather (thankfully not raining)."

Plussat: "Fantastic crew, super comfortable seats, food was really good, boarding organized."
Miinukset: "Nothing could have been better!"

Miinukset: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"

Plussat: "The only salvation was the entertainment choices. ."
Miinukset: "The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food."

Miinukset: "The check in process was chaotic and slow. At one point there was one woman checking in 3 lines of people for 45 mins before help arrived"

Miinukset: "It cold be better if there is no flight delay which put in cause all our plans!..."

Plussat: "The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight."
Miinukset: "Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal."

Plussat: "The plane was fairly new, clean, and comfortable seats."
Miinukset: "A better selection of the main meals in business class."

Miinukset: "Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board."

Plussat: "Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional."
Miinukset: "Company plays games with attractive low fares but extra charges for seating and luggage"

Plussat: "TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst"
Miinukset: "Full airline policies up front."

Plussat: "It was a rather empty flight so I was able to have space to myself to stretch out."
Miinukset: "Everything. We were late boarding, late taking off, micromanaged by the crew like we’re stupid, the food was truly god awful atrocious... and there were like 20 movies to choose from for a 7 hour flight. Furthermore, there were NO snacks available for purchase so you were forced to eat gross food."

Miinukset: "I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem."

Plussat: "Surprised and delighted to be served a tasty sandwich and fruit drink plus glass of wine on a 3 pm 2 + hr flight from Lisbon to London"
Miinukset: "Seats uncomfortable"

Miinukset: "I am an Asian woman. After seeing the person who is a Caucasian man set next to me used the toile right in front of our seat twice during the flight, I went to use it. Just as I was entering the toilet a flight attendant yelled at me saying: "you can’t use this toilet. It’s for privileged people. You have to go to the end of the aircraft and use that one!" Then 10 minuets later another caucasian man seated behind me went to use the toilet right in front me without any problem."

Plussat: "Delayed"

Plussat: "Everything from the custumer service, flight departure on time"
Miinukset: "Long waiting time for my connection flight but i booked it that way"

Plussat: "You can charge your devices (only in one plains from London to Portugal)"
Miinukset: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Miinukset: "This survey is useless. Keeps putting things wrongly and drops things"

Miinukset: "Entertainment"

Plussat: "the crew was amazing and very polite"
Miinukset: "the screens weren’t touchscreen and the headphones had to be held in a certain position to work. they also charged us the monthly salary of a mcdonald’s employee for bags..."

Plussat: "Very good staff and decent food"
Miinukset: "Video in business was worse than my economy experiences 20 years ago!!!!"

Miinukset: "I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed."

Miinukset: "The space/seat size was very limited"

Miinukset: "Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later."

Plussat: "Nothing"
Miinukset: "Never made this flight"

Plussat: "Ability to see a bit of Lisbon on the way"
Miinukset: "Baggage charges that were not shown anywhere on the website. A nasty surprise when we checked luggage. Lost wallet on plane and customer service was unhelpful."

Plussat: "The plane was on time, attendants were friendly. Food and drink was provided at no additional cost."
Miinukset: "I have no complaints!"

Plussat: "No power @ seats. No Internet, no spirits just wine and beer. seats are not padded enough for 7 hour flight.. Old equip."

Miinukset: "Tha total absence of hard alcoholic beverages, no moderate cocktails"

Plussat: "The crew and the service."
Miinukset: "The food - horrible... My TV did not work the entire trip."

Plussat: "Great service, great comfort, great food and early arrival"

Miinukset: "Flight Washington delayed. Airport about closes upon Arrival!"

Plussat: "I liked that the flight price included a breakfast snack and beverages. I also liked that there was okebty if leg room"
Miinukset: "I was charged 35 euros for my luggage (the desk attendant told me it was 25 euros) and I was told that if I wanted to claim my baggage during my 24-hour layover I would be charged the baggage price again. I did not receive an option to pay for my luggage when I purchased my ticket and could not find information on TAP's page about luggage fees."

Miinukset: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."

Plussat: "Some random charter flight with a 1960sBoeing. Although the ticket said TAP. Definitely wasn't"

Plussat: "I had a flight from Madrid --> Lisbon airport with a final connection from Lisbon --> NYC JFK and we were delayed in Madrid therefore arriving at boarding time of our other flight in Lisbon. The crew was so professional and prepared that when we landed in Lisbon there was a bus that brought about 25 of us who were connecting with final destination to JFK to the closest door to go through passport control and board onto our flight to JFK that they held for a good 30-45 minutes until all of us made our connection. Very professional and organized. Much appreciated that I didn't miss my final connection! Love flying TAP and will continue to do so!"

Plussat: "Food was excellent, and the cabin crew extremely nice and attentive. Amenities kit was adorable too!"
Miinukset: "We were in first class, and no On Demand IFE!!! You do have a personal screen in the seatback, but they only play continual loop movies. For us, we started with one movie, but then due to technical difficulties, the crew had to reboot the entire system. So once it was back up and running, they switched the movie. And even that one didn't play through....apparently, at some point they determine its "bedtime" and turn off the IFE!! Crazy in this day and age!!! Also, the plane is old and REALLY worn. Lots of dirt, tired seats, yucky bathrooms, etc. This plane needs an overhaul!! No storage anywhere in the seats either, which was shocking. And the angle lay flat seats are certainly fantastic in comparison to Coach seats, but still hard to sleep and get comfortable."

Plussat: "Service and crew were very friendly. Excellent!"

Plussat: "flight was smooth and comfortable"
Miinukset: "no entertainment whatsoever, felt like low cost airline, food was okay, nothing special."

Plussat: "Efficient, courteous flight attendants"

Plussat: "Courteous, professional flight attendants"
Miinukset: "small, uncomfortable seats, too little space to work on laptop"

Plussat: "It was s a good value especially as a Star Alliance Gold flyer."
Miinukset: "No vegetarian option for sandwich snack."

Plussat: "Five stars for TAP, good attention of its staff, good food and attention during the flight."

Plussat: "Love it!! I can't wait to fight again"

Plussat: "arrived on time"
Miinukset: "baggage fee for 1 checked bag"