Etsi halvat lennot reitille Helsingistä $[8254-Ponta Delgadaan

Plussat: "Helpful crew Good food"
Miinukset: "Our luggage came back damaged and open !"

Miinukset: "None"

Plussat: "Crew was great. The food Was good."
Miinukset: "Seats were very uncomfortable and there was no air control."

Miinukset: "Boarding from bus and no aero bridge"

Miinukset: "Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US."

Plussat: "Crew"
Miinukset: "All great"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Seat is small"
Miinukset: "On time boarding"

Plussat: "You can charge your phone on the flight. Got snacks on each flights"
Miinukset: "the food options"

Miinukset: "Entertainment system on LH flight was slow to react and frustrating."

Miinukset: "No WiFi, seats had no cushion"

Plussat: "Everything"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The crew was incredibly kind and welcoming! And it wasn't a packed flight which made it much more comfortable."
Miinukset: "No entertainment"

Miinukset: "Very bad food"

Plussat: "Timely, friendly, clean plane"
Miinukset: "Food was bland!!!"

Miinukset: "United charged me a Bagage fee of 25 dollars and they where not supposed to since it was a international flight. The knowledge of the agent was not very good. Now I will have to write to Lufthansa and hoping they will reemburse me."

Plussat: "The crew was great. There was a nice amount of personal space. The movie and music selection was quite good. The food was decent for flight food."

Plussat: "crew friendliness"
Miinukset: "selections in entertainment system is very old."

Plussat: "Crew we're very efficient and courteous."
Miinukset: "Seating comfort.The seat from Frankfurt to Mumbai was not very comfortable. The assigned seat didn't recline. Had to change seat but the old aircraft seating comfort was not up to business class mark."

Plussat: "Schedule was followed."
Miinukset: "At Budapest Airport only one check-in desk, #1 was shown on the big board for this flight and the airline Lufthansa was only shown above the check-in desk #1, which was dedicated for First/Business and M&M Gold status travellers only. Many economy class passengers queued there and at the end they were all redirected to check-in desk #3, as that was designated for Economy class passengers (however not any Lufthansa sign was shown above. When I mentioned to the ground crew (Celebi) that they should improve signs and not mishandle travellers, the person in charge (Nikolett Magyar) said to me arrogantly that they are right, and nothing they would do to improve the signs and passengers' information. This is far what I expect from LH representative, even if subcontracted and not an employee. That behaviour made my journey sour as travelling - especially with not a budget airline - is not just getting from A to B, but an experience which is worth to remember for good reasons, but not certainly for bad ones."

Plussat: "Nothing!"

Miinukset: "The chicken was too spicy & hot for general public. You should take lessons from Swiss Air... food was delicious!"

Miinukset: "Flight cancelled. Stuck in airport for 24 hrd"

Miinukset: "New plane. Very little legroom. New seat back pouches hold next to nothing."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Shortbread snacks were awesome"

Miinukset: "Seat space is limited and if one is traveling from us to India both the planes have same entertainment channels"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Miinukset: "One of the boarding crew member in Bucharest, a younger bearded male wearing glasses, was extremely rude to my husband. Boarding started a bit late, and I had to run to the ladies room. The ladies room was crowded and housekeeping was frustrated about the mess left behind by some ladies. Meanwhile my husband was approached by the above described crew member. When my husband told the crew member that I was at the bathroom, the crew member start yelling at my husband stating : I don't care, call her, u are late". When I finally arrived, there were 2 more couples behind us. People were also at the plane's door awaiting to board and find their seats. We were not late. The crew member was totally unprofessional by the way he approached my husband, the tone of his voice and his comments. My husband doesn't speak Romanian and he told me about the incident while walking my towards the plane. I couldn't go back and get the crew member's name."

Plussat: "my favorite airline"

Plussat: "Over the length of the 9.5 hour flight, my time in the Economy class was that the crew were professional, courteous and especially helpful. There is a magnitude of difference between the attitude and professionalism of this airline over any American airline I have flown. In the future, Lufthansa will be my first consideration."

Plussat: "Food was fresh and hot."
Miinukset: "Not enough leg room for a twelve hour flight."

Plussat: "My first flight overseas was wonderful. Almost never felt any turbulence and the crew was so friendly and courteous."
Miinukset: "Cramped seats in economy. Next time we'll definitely upgrade for more leg room."

Plussat: "Though our flight was cancelled due to inclement weather in Boston, I cannot say enough about the ticketing agent at the Luftansa desk. she was so incredibly helpful in rearranging our flights to get us where we needed to be as soon as possible. She spent so much time with us and on the phone and was very patient."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Entertainment and crew was excellent"
Miinukset: "One flight assistant seemed a bit gruff and impatient compared to the others . Also food was nothing special. We could have used more water offerings and trash pickups during the flight afterwards the cabin was a mess."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "The food was good compare to other airlines & the service is good too. I would like to recomemd.for my friends if they ask me which airline to choice."
Miinukset: "Check in only before 24hours before the flight is not good enough since so many people are book."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Fast and it didn't feel like it's forever. Great meal options and entertainment with English subtitles"
Miinukset: "Awkward seating with 3 people in front of my row, having to share the screen."

Plussat: "Please see above. Typed in the wrong place."

Miinukset: "More current movie selection would be nice."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Miinukset: "The flight was canceled because of terrible engine maintenance problem. After leaving the aeroplane no information or structured assistance was given. If I did not have roaming and would have called to re route I would have been possibly stranded in Berlin TEGEL for more than a day."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Miinukset: "Long lines at security check before the gate. Our luggage was lost"

Plussat: "The extra legroom in the Classic Package Seats."
Miinukset: "The snacks where a little on the dull tasteless side."

Plussat: "Yes, it was comfortable and they r nice."
Miinukset: "Ummmm delayed both flights were delayed, it was annoying"

Plussat: "Cree"
Miinukset: "Boarding was slow"

Plussat: "THE FLIGHT WAS PLEASANT"
Miinukset: "I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!"

Plussat: "Flight left on time."
Miinukset: "In old section of Lisbon airport, and inadequate space to conduct orderly and efficient boarding Both deplaning and re boarding done via movable ramps and passage to and from exposed to weather (thankfully not raining)."

Plussat: "Fantastic crew, super comfortable seats, food was really good, boarding organized."
Miinukset: "Nothing could have been better!"

Miinukset: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"

Plussat: "The only salvation was the entertainment choices. ."
Miinukset: "The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food."

Miinukset: "The check in process was chaotic and slow. At one point there was one woman checking in 3 lines of people for 45 mins before help arrived"

Miinukset: "It cold be better if there is no flight delay which put in cause all our plans!..."

Plussat: "The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight."
Miinukset: "Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal."

Plussat: "The plane was fairly new, clean, and comfortable seats."
Miinukset: "A better selection of the main meals in business class."

Miinukset: "Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board."

Plussat: "Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional."
Miinukset: "Company plays games with attractive low fares but extra charges for seating and luggage"

Plussat: "TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst"
Miinukset: "Full airline policies up front."

Plussat: "It was a rather empty flight so I was able to have space to myself to stretch out."
Miinukset: "Everything. We were late boarding, late taking off, micromanaged by the crew like we’re stupid, the food was truly god awful atrocious... and there were like 20 movies to choose from for a 7 hour flight. Furthermore, there were NO snacks available for purchase so you were forced to eat gross food."

Miinukset: "I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem."

Plussat: "Surprised and delighted to be served a tasty sandwich and fruit drink plus glass of wine on a 3 pm 2 + hr flight from Lisbon to London"
Miinukset: "Seats uncomfortable"

Miinukset: "I am an Asian woman. After seeing the person who is a Caucasian man set next to me used the toile right in front of our seat twice during the flight, I went to use it. Just as I was entering the toilet a flight attendant yelled at me saying: "you can’t use this toilet. It’s for privileged people. You have to go to the end of the aircraft and use that one!" Then 10 minuets later another caucasian man seated behind me went to use the toilet right in front me without any problem."

Plussat: "Delayed"

Plussat: "Everything from the custumer service, flight departure on time"
Miinukset: "Long waiting time for my connection flight but i booked it that way"

Plussat: "You can charge your devices (only in one plains from London to Portugal)"
Miinukset: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Miinukset: "This survey is useless. Keeps putting things wrongly and drops things"

Miinukset: "Entertainment"

Plussat: "the crew was amazing and very polite"
Miinukset: "the screens weren’t touchscreen and the headphones had to be held in a certain position to work. they also charged us the monthly salary of a mcdonald’s employee for bags..."

Plussat: "Very good staff and decent food"
Miinukset: "Video in business was worse than my economy experiences 20 years ago!!!!"

Miinukset: "I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed."

Miinukset: "The space/seat size was very limited"

Miinukset: "Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later."

Plussat: "Nothing"
Miinukset: "Never made this flight"

Plussat: "Ability to see a bit of Lisbon on the way"
Miinukset: "Baggage charges that were not shown anywhere on the website. A nasty surprise when we checked luggage. Lost wallet on plane and customer service was unhelpful."

Plussat: "The plane was on time, attendants were friendly. Food and drink was provided at no additional cost."
Miinukset: "I have no complaints!"

Plussat: "No power @ seats. No Internet, no spirits just wine and beer. seats are not padded enough for 7 hour flight.. Old equip."

Miinukset: "Tha total absence of hard alcoholic beverages, no moderate cocktails"

Plussat: "The crew and the service."
Miinukset: "The food - horrible... My TV did not work the entire trip."

Plussat: "Great service, great comfort, great food and early arrival"

Miinukset: "Flight Washington delayed. Airport about closes upon Arrival!"

Plussat: "I liked that the flight price included a breakfast snack and beverages. I also liked that there was okebty if leg room"
Miinukset: "I was charged 35 euros for my luggage (the desk attendant told me it was 25 euros) and I was told that if I wanted to claim my baggage during my 24-hour layover I would be charged the baggage price again. I did not receive an option to pay for my luggage when I purchased my ticket and could not find information on TAP's page about luggage fees."

Miinukset: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."

Plussat: "Some random charter flight with a 1960sBoeing. Although the ticket said TAP. Definitely wasn't"

Plussat: "I had a flight from Madrid --> Lisbon airport with a final connection from Lisbon --> NYC JFK and we were delayed in Madrid therefore arriving at boarding time of our other flight in Lisbon. The crew was so professional and prepared that when we landed in Lisbon there was a bus that brought about 25 of us who were connecting with final destination to JFK to the closest door to go through passport control and board onto our flight to JFK that they held for a good 30-45 minutes until all of us made our connection. Very professional and organized. Much appreciated that I didn't miss my final connection! Love flying TAP and will continue to do so!"

Plussat: "Food was excellent, and the cabin crew extremely nice and attentive. Amenities kit was adorable too!"
Miinukset: "We were in first class, and no On Demand IFE!!! You do have a personal screen in the seatback, but they only play continual loop movies. For us, we started with one movie, but then due to technical difficulties, the crew had to reboot the entire system. So once it was back up and running, they switched the movie. And even that one didn't play through....apparently, at some point they determine its "bedtime" and turn off the IFE!! Crazy in this day and age!!! Also, the plane is old and REALLY worn. Lots of dirt, tired seats, yucky bathrooms, etc. This plane needs an overhaul!! No storage anywhere in the seats either, which was shocking. And the angle lay flat seats are certainly fantastic in comparison to Coach seats, but still hard to sleep and get comfortable."

Plussat: "Service and crew were very friendly. Excellent!"

Plussat: "flight was smooth and comfortable"
Miinukset: "no entertainment whatsoever, felt like low cost airline, food was okay, nothing special."

Plussat: "Efficient, courteous flight attendants"

Plussat: "Courteous, professional flight attendants"
Miinukset: "small, uncomfortable seats, too little space to work on laptop"

Plussat: "It was s a good value especially as a Star Alliance Gold flyer."
Miinukset: "No vegetarian option for sandwich snack."

Plussat: "Five stars for TAP, good attention of its staff, good food and attention during the flight."

Plussat: "Love it!! I can't wait to fight again"

Plussat: "arrived on time"
Miinukset: "baggage fee for 1 checked bag"