Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
They canceled our flight with only 2 weeks of travel 👎
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Asked the gate agent to allow me to board out of order, because I was tired from 20 hours of travel, she refused
The restaurant in the business lounge should work 24/7
We had 1h delay. We waited in the place for the whole time.
Miinukset: "Horrible food, crew wasn’t nice"
Plussat: "Both friendly and professional"
Miinukset: "All is perfect! They couldn’t be better"
Miinukset: "More legroom"
Plussat: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Plussat: "Over all good service."
Miinukset: "Passenger seats. Very uncomfortable need more legs room and more padding."
Miinukset: "Even though I chose my seat, the map of the plane on Turkish airline website didn’t match the plane seats and even though I chose an exit row seat but I was sit on a regular seat for the whole 13+ hours flight."
Miinukset: "They dont give water when u ask for it, everything else was good"
Plussat: "Crew very pleasant. No delay."
Plussat: "The Airbus is such an extremely "customer oriented' airplane."
Plussat: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
Plussat: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Plussat: "The seats have ex space"
Miinukset: "Counter check in had me take some close off my bags for over weight even I’m allowed to carry two Luggage and. I had one only"
Plussat: "Great service"
Miinukset: "No room"
Plussat: "Food was fine"
Miinukset: "delay time and Istanbul airport"
Plussat: "Boarding process started early and was efficient. Short flight so not much to say."
Miinukset: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Plussat: "The meals, items to make the trip relaxing like a toothbrush and slippers."
Miinukset: "That I accidentally left my sweatshirt :("
Plussat: "Some of the crew members were sweet, and helpful. I liked that the bathroom had soap and lotion as well."
Miinukset: "The security was rude when we were getting into our gate. They humiliated a man because he didn't understand their accent. There was a group of young employees and they came off as very immature. There was a crying baby next to me for the majority of the 13 hours. They ran out of food, and I had no choice but to eat the pasta option even though I do not eat pasta in my normal life. My knees hurt from not having space to stretch out for such a long flight. It was freezing cold and they did not have extra blankets. It felt like my section kept getting skipped over for everything (food, liquids, general checking in to make sure people were okay). We boarded late, and left late. When I arrived the luggage took VERY long - almost an hour - to come out."
Plussat: "Overall the plane was very comfortable."
Miinukset: "Waited on the plane to takeoff for an extra hour without explanation."
Plussat: "Overall was just ok"
Miinukset: "Dirty smelly bathrooms Bad breakfast"
Plussat: "Good food, comfortable seat, good timing."
Miinukset: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."
Plussat: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Miinukset: "No complaints"
Plussat: "Very helpful crew. Entertainment choices of movies, tv, music was excellent. Got on and off the plane quickly which was very appreciated."
Miinukset: "Seats were stiff-too upright to get comfortable for a long flight."
Plussat: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Miinukset: "My luggage was ruined due to poor handling."
Plussat: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."
Plussat: "the Boarding at ATL airport was catastrophe!!!!!!"
Plussat: "i like the reception"
Miinukset: "i like how the crew welcome me.i all so like the food"
Plussat: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Miinukset: "The layover was too long."
Plussat: "Loved the service, comfort, entertainment, etc. All of this was very nice but it was also a short flight."
Plussat: "Short but comfortable and pleasant flight."
Miinukset: "My incoming Turkish Airlines flight arrived late due to weather conditions in Istanbul. The handling of passengers who had missed connecting flights was poor. Very few staff new how to manage the situation, which resulted in long delays, very frustrated passengers and an overall very negative experience. I would avoid flying with Turkish Airlines if I could."
Plussat: "Not trying to be flattering here but it really is a good airline."
Plussat: "The best flight ever!"
Plussat: "Love this airline!!"
Plussat: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Miinukset: "Nothing at all"
Miinukset: "No gate number on boarding pass from instambul to tirana. Very confusing ."
Plussat: "Good food. Flight was on time."
Miinukset: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Miinukset: "The flight was delayed for over an hour"
Plussat: "Prompt service throughout."
Miinukset: "Would have preferred gate departure and arrival."
Plussat: "Cabin crew was quite attentive."
Miinukset: "Boarding at Istanbul airport took a very long time and was not organized. Meal preference was not recorded properly, so there was a scramble to find me a vegetarian meal. Flight was pretty delayed."
Delay mire than 1 hour without explanation
Plussat: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Miinukset: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."
Plussat: "Professional crew"
Miinukset: "Depart on time"
Miinukset: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Plussat: "Why the 3 hours delay?"
Miinukset: "Be on time"
Plussat: "Every thing"
Miinukset: "Terrible food and service"
Plussat: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Miinukset: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"
Plussat: "Nothing at all."
Miinukset: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."
Miinukset: "Delayed boarding, crew very friendly, polite"
Plussat: "This is always a pleasant airline to travel with."
Miinukset: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."
Miinukset: "The flight had delay more than 45 minutes I lost my bus connection"
Plussat: "On time"
Miinukset: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"
Plussat: "Highly efficient transfer (45 minutes between flights)"
Miinukset: "too short a time to transfer between flights as a very long distance between gates,"
Plussat: "Movie selection, crew was very polite"
Miinukset: "Main meal was a little funky and boarding is always a hassle"
Plussat: "The service was superb!"
Miinukset: "The flight was too short."
Plussat: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."
Plussat: "Vino in Plastic cups from 1L"
Miinukset: "Could Food"
Miinukset: "I sat in the last corner seat on the plane... very cramped as there’s no leg room, no window & was overbooked."
Miinukset: "They cancel the flight without letting me know!"
Miinukset: "Not enough room in the seat"
Plussat: "That is was on time!"
Miinukset: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."
Plussat: "Nice flight freindly staff"
Miinukset: "Not comfertable chairs"
Plussat: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Miinukset: "See previous comments"
Miinukset: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."
Miinukset: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Plussat: "Ground crew was very kind"
Miinukset: "My ordered vegetarian meal was missing on the way back :("
Plussat: "Boarding on time and quick"
Miinukset: "Food and entertainment choices"
Miinukset: "Our flight was cancelled .No explanation at all.Hotel was given to us.Thank you for that.We dear only 4 hours.The following day we were there since 5 in the morning and the first word was 10 o clock flight.After to many hours they decided that they can bring us to Mynih and after that flight to Tirana.So I left home Thursday 2 o clock and arrive in Tirana after 2 days. No luggage until yesterday.It never happen before.But in top of everything my plans in Albania were messed up.I have to pospne my return flight 1 week and the charges are unbelievable tooo much 650 dollars.I am not stopping here.Thank you."
Miinukset: "The flight was delayed but due to efforts of the pilot we were on time!"
Plussat: "Boarding was easy, on time"
Miinukset: "Crew's attitude for any request was snobby and harsh"
Miinukset: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"
Miinukset: "LOST BAGGAGE !!!!!!!"
Plussat: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Miinukset: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Plussat: "Seats, crew, nice plane"
Miinukset: "Delayed flight. Random boarding,"
Plussat: "Crew friendliness."
Plussat: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."
Miinukset: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."
Plussat: ".The crew was pleasant"
Miinukset: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."
Plussat: "in this case, nothing"
Miinukset: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"
Miinukset: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Plussat: "Comfort seat. Good mouvies"
Miinukset: "The aircondition was to high. I was almost frozen."
Plussat: "Their first class looked very comfy"
Friendly staff, very nice airplane.
Better food more confortable seats.
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Thumbs up for KLM crew, planes and Schiphol Airport, though short on staff and a little late everything went smooth, including the flight.
Problems with the in-flight wi-fi (none) and the flight info (none). However, movies worked fine and the selection is exceptional.
Kiire oli nousuun mut kerettiin ksikki hyvin
Plussat: "I liked how generous they were with food and drinks"
Miinukset: "Free WiFi could have made the flight a lot better"
Miinukset: "Allow business passenger to use front bathroom."
Plussat: "Very nice airplane and pleasant crew"
Miinukset: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Plussat: "Decent price for economy comfort seat, 4A."
Miinukset: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Plussat: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Plussat: "Usual faultless KLM experience"
Plussat: "Fast boarding"
Miinukset: "Slow in refuelling, got us delayed for 40-"
Miinukset: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Plussat: "Crew helpful. Food good."
Miinukset: "Better range of movies please"
Plussat: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Miinukset: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Plussat: "Seat was good"
Miinukset: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Plussat: "quick/efficient boarding - good staff - good food - easy flight !"
Miinukset: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"
Plussat: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Miinukset: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Miinukset: "not really"
Plussat: "I love the food"
Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"
Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Miinukset: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Plussat: "Crew was very friendly. Nice that wine was served without charge."
Miinukset: "Announcements from the cockpit were hard to hear. Food has been better in past."
Miinukset: "Nothing special"
Plussat: "The staff tried to help me when it was evident we would not arrive on time"
Miinukset: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Plussat: "Flying with KLM is a pleasure"
Plussat: "The flight was perfect! Great food,movies and I even got to sleep !"
Miinukset: "All was well!"
Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Plussat: "I slept pretty much the whole time"
Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Miinukset: "We did not get two of baggage at the destination."
Plussat: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Miinukset: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Plussat: "Good flights. Good prices."
Plussat: "The staff was extremely pleasant. Food was good!"
Miinukset: "Have no complaints"
Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Plussat: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Miinukset: "Not much to comment on here."
Plussat: "The sandwiches were simple yet just the right touch, on all four flights."
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Plussat: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Plussat: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Miinukset: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Delay of 2 hours was not good and the landing was bumpy.
Waited 2 hours for luggage to be delivered _ totally unacceptable.
Easy/Fast Boarding, friendly staff & attendants
Fast, good loads in and out, totally worth of price.
The flight was ok,the crew not so nice.
more than 1 hour delay for a technical problem found after boarding ended.
Boarding started ahead of time. But then we were waiting on the tarmac without knowing why there was a 40min delay. Would have been nice to have a bit more information regarding duration and reason of the delay.
Miinukset: "Priority check in isn’t really much of a priority since we all end up in the same place at the same time before boarding"
Plussat: "the price"
Miinukset: "The members at the checkin desk did not speak english well and would not do a required visa check that the website said needed to be done to validate our boarding passes."
Miinukset: "Bare bones is one thing.. standing in line forever after 1 hour delay then changing gates, then lining up again to stand in a non moving line.. too much"
Plussat: "Quick online check in"
Plussat: "The seats are extremely crowded"
Miinukset: "To not wait 10 min outside waiting for the bus to pick-up the passengers."
Plussat: "The crew was very good."
Miinukset: "The advertising is not good; in fact ,the conditions are of a low cost but the prices are of luxury."
Plussat: "For once the flight took off on time!"
Miinukset: "Seating was passable for a short flight. Seat allocation was random especially as the booking confirmation was done at the same time. Presumably this is now intentional so as to encourage you to pay the extra fee?"
Plussat: "On time"
Plussat: "The crew was very nice and helpful,and our seat confortable,the food and dring very good"
Miinukset: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Miinukset: "There was only 1 polite cabin crew member. People were shouting and walking all around the plane through out the flight and the cabin crew did nothing to stop this. It made the early morning flight impossible to doze off on."
Plussat: "Smooth flight (thank the weather Gods)."
Miinukset: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Miinukset: "The flight got canceled!"
Miinukset: "I was already checked in and when I got to the counter they told me that I was not checked in even though I had my boarding passes printed. Almost lost he plane. They lost my luggage’s and very very very bad customer service. Would not recommend it."
Miinukset: "Bought the 2 bag priority but they forced us to check one of the bags any way (on the way back we were able to bring bag on flight so it was nothing to do with size of the wheels as they suggested) - staff was unfriendly. Seats were dirty. Had to pay extra for checking in early to my return flight since I am not EU/EEA citizen and can't use mobile app and wouldn't have a chance to print my return boarding pass - and although according to the plane plan I chose a window seat my seat had now window. Never again."
Miinukset: "Excessive time to pass security, opening every bags, we were 30 passengers not able to board because Ryan Air agent didn’t wait and closed the door right in front of us when we arrived at the gate."
Miinukset: "they forced me to check in my small han luggage even though i would have put it under my seat which does not disturb anybody and wors with every other airline. + 1h delay without information. result: I was home at 1am in the morning instead of 11h30."
Miinukset: "Brand new bag a bit damaged..."
Plussat: "Price. Dirt cheap prices is only reason that makes me book this flights."
Miinukset: "U get what u paid for. Check in is slow and only 2 counters are working. During the flight they will try everything to pull money from you. Seats are fixed to one back position."
Plussat: "The seats are roomy enough. The plane was very clean although it had just landed before."
Miinukset: "The flight was already late when we boarded. Even so, everyone on the plane was switching places between themselves causing additional chaos, with the flight attendants’ approval."
Plussat: "Flight landed 15 min early which was great but that's only because a lot of people have been complaining about their delays so they had to make it up in some way. I had to pay $50 for my luggage bc Ryanair believes that when you fly you should be empty handed. Smart crew we got going..."
Plussat: "First off, my airfare was less than the train fare from the airport into the city. THAT is unreal! And my flight wasn't cancelled (bonus!). Checked in online and was a bit worried that I only had my boarding pass on my phone rather than printed - turned out NOT a problem. Full flight, but boarding was a breeze. I had two carry on bags (not a problem) and no check in bags (recommended, but cannot comment on baggage handling). Crew was friendly and professional. Passengers all seemed content. It was a short flight, so I didn't bother with any of the in-flight service, which they charge for. All-in-all, no complaints whatsoever."
Miinukset: "What's not to like?"
Plussat: "The overall experience was good."
Miinukset: "The possibility that our flights may be cancelled."
Miinukset: "I don't like the fact that you have to pay to sit with your companions. As a protest for this I refuse to buy any food or drink on the flight."
Miinukset: "As far as I am concerned, Ryan air is a scam, they are not the cheap airline they profess to be after all there bullshit charges and fees they become one of the most expensive ever. For one thing there luggage weight allowance is 3 to 4 kg less than any other airline, plus a $40.00 fee. Then because they didn't email my boarding passes as promised I was fined $50.00 per pass to have then print them (x4). I won't say never but it WILL be a cold day in hell before I ever fly Ryan Air again!!!"
Miinukset: "The seats are extremely uncomfortable."
Miinukset: "Delayed, no info, bad service on board"
Plussat: "We got to our destination on time."
Miinukset: "The fees and policies are ridiculous! Pay to print a boarding pass, pass for bags, pay for each thing in a different line. In order to do this, get to the airport 5 hours early, or you will miss your flight!"
Plussat: "Over all ir was god."
Miinukset: "All the extra charges you attemp to charle. Mainly concerning luggage."
Plussat: "Boarding was ok but was not organised very well at the gate Crew were friendly"
Miinukset: "Flight was late leaving Seats seemed cramped"
Plussat: "The seats were very comfortable"
Miinukset: "I wish the air conditioning worked"
Plussat: "The attention when checking in in the counter was great. Also at the gate. The gate had no services other than bathrooms. The plane was confortable and the flight was uneventful. they offered food in the plane but I fall sleep and could not buy it on time."
Miinukset: "you can not buy food or drinks close to the gate and you do not know that when is your first flight with them. We had to walk a lot when we checked in and when we arrived. You have to be prepared for than and not carry heavy stuff."
Plussat: "Nice staff"
Miinukset: "I was charged extra for insurance even though I didn't buy it. This feels like a trick. No soap in bathroom"
Miinukset: "Don't even get water on flight pretty cheap"
Plussat: "The cabin crew seemed prepared enough to host redneck passengers and other species that often choose traveling low cost (of course)."
Miinukset: "I purchased priority boarding for nothing. There was no such thing at the gate. Boarding was chaotic."
Plussat: "although the crew had to make an unscheduled flight, they were very nice"
Miinukset: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Plussat: "Ryanair is charging passengers 45 € if no make online check in !!!!"
Plussat: "The briefness of the flight"
Miinukset: "The plane smelled a bit musty and of urine- almost like that of an old folks home. The crew wasn't that pleasant either. Glad it was a short flight."
Plussat: "Cleanliness, polite crew, on time departure and landing. Good price."
Miinukset: "Priority boarding line....weird spit behind columns @ the gate, like we were hiding... uncomfortable spot, no chair / bench to sit for elderly passengers."
Miinukset: "Muy bien la aerolinea siempre y cuando una cumpla con las disposiciones ya establecidas"