Etsi halvat lennot reitille Helsingistä $[201-Romaniaan

"Good"

Plussat: "The service"
Miinukset: "The sandwich"

Plussat: "The boarding, comfort and crew were excellent. Everything is very organized and professional."
Miinukset: "I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed."

Plussat: "Amazing"
Miinukset: "Yes amazing"

Miinukset: "My bags were misplaced I have to wait for an extra day to get it"

Miinukset: "The plane was late to fly. All the passengers were in, and we were ready to take off, but we kept sitting still for 30 minutes for no reason. Though the plane was not late at the end, as we landed on time."

Plussat: "Service. Food everting was. Excellent"

Miinukset: "I attempted to cancel this flight and arrange to use the same route within a year, but when Oct 3 came, nothing had been done. I called as I had before to Justfly and was then told that I had to use the ticket by the date I purchased it (3/26) . I should have just done nothing as when I cancelled the ticket, it cost me another $100l. I will not use Justfly again. I am out more than $1000."

Miinukset: "Flight delayed more then an hour without anyone knowing anything about it."

Plussat: "Everything"

Plussat: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Miinukset: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."

Plussat: "Beautiful and clean plane. Great service. Excellent seats that become beds with sheets and full pillows and warm covers. The food selection is great and tasty."
Miinukset: "Nothing to complain about"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Airplane crew was amazingly friendly and helpful"
Miinukset: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"

Miinukset: "Nothing"

Miinukset: "Turkish airlines used to be airline offering good food, now you only get sendwich"

Plussat: "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."

Plussat: "Comfortable seating"
Miinukset: "Food"

Plussat: "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
Miinukset: "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."

Plussat: "The crew was good and courteous. The food was pretty good.great entertainment options."
Miinukset: "Could not access the wifi."

Plussat: "Food was pretty good. There was a large selection of entertainment options which was nice. Crew seemed pretty friendly. USB and plug point are extremely nice."
Miinukset: "There isn't a lot of room in front of seats to place personal items. The cleaners did not so a good job, as trash was found in pockets."

Plussat: "I,d all the service and the food the drink"
Miinukset: "The crews are very helpfull an Cain yes I will recommend Turkish airline thank you to make my trip so placent"

Plussat: "Crew is super nice and helpful. Aircraft is pleasant"
Miinukset: "Food is okay but the portions are tiny."

Miinukset: "The Istanbul airport is very large and there are many people. The signage is generally pretty good, but it was confusing getting off the airplane from Berlin and seeing a sign saying something like " foreigners." I waited in that very long line for at least 30 minutes which ate up most of my layover time. Only to find out that it was for people with visas coming into Turley. I was directed to another, poorly marked, line for people transferring planes."

Plussat: "Everything was v good"

Plussat: "Food and movie selections."
Miinukset: "More options on TV seroes"

Miinukset: "Seats could be a little more comfortable, not enough legroom."

Plussat: "I liked the connection in Instanbul, we didn't have to walk a lot and we didn't have to go through passport check, the connection was short. The flight to tlv was short and comfortable"
Miinukset: "I bought new suitcase and it arrived to tlv broken"

Plussat: "I saw their Ad in their inflight magazine, didn't know they were rated #1 6 years in a row. Was pleasantly surprised on how good they were. Comfortable seats, excellent on board service, food better than average, pleasant and professional staff. Try them, you won't be disappointed"
Miinukset: "Nothing"

Plussat: "The crew member that was in my area was really nasty, all the other ones where great! They had to cover for her ... she did a very bad job ."
Miinukset: "The pasta was hard , looked like cardboard. My daughters could not eat , they ordered that and by the time we had a chance to let them know it was not possible to eat , they run out of other option. The next meal was pasta again , no other option ... so they where not able to eat the whole 12 hours flight."

Plussat: "food was great, service-excellent, friendly staff"
Miinukset: "flight left an hour late"

Plussat: "Food, entertainment, crew were all great"
Miinukset: "Very cold in cabin"

Plussat: "Excellent air lines overall. From the hospitality of the crew and all their efforts did not go unnoticed. The food was great and the selection of entertainment that was available was much needed for a 10 hr flight."
Miinukset: "The only issue I had was the WIFI. I was unsuccessful in logging on after a couple of hours and a million attempts. Trying everything but was unable to get my a lot of work done, so it was unproductive time for me."

Plussat: "Food"
Miinukset: "Leg room"

Plussat: "Two separate seats next to window is nice"
Miinukset: "I am vegeterian... food was horrible"

Plussat: "Movies, food"
Miinukset: "Crew was too slow at times especially during cleaning, fly took forever to depart and it was hot inside the cabin the whole fly... there was only one option for dinner by the time they went to my line."

Miinukset: "poor customer service and lack of speaking english made the trip very challenging. I don't think i will travel with Turkish air again."

Plussat: "I had a really long lay over and got a free hotel. None of the airline personal will help you find the hotel desk you need to get to, but if you keep asking around you'll find it eventually(in arrivals next to the starbucks). Shuttle service to and from the hotel. The hotel was fine(I mean not great but it was descent)."
Miinukset: "The flight attendants aren't super nice and if they don't understand you they kinda just move on. So that was sort of annoying."

Plussat: "Nice crew, comfortable seating, great price"
Miinukset: "Nothing"

Plussat: "They answered the phone quickly."
Miinukset: "I wanted to cancel my flight on Turkish as I was concerned about safety after the terrible attack there at IST. I was told that TK were changing tickets and issuing refunds for a period of 7 days after the attack - and I was scheduled to fly on day 8. They refused to refund or change - all they would say are 'fare fules' - 'fare rules'. When I passenger has a concern over personal safety, and in the aftermath of a large scale lapse in security at their main hub, they should be more understanding and not stand by their arbitrary 7 day rule."

Plussat: "I like everything regarding the airline."
Miinukset: "The airport was attacked by a terrorist and hour after I left to Skopje. I know the airline has nothing to do with it but they should pressure the airport to have more safety for the passengers or find an airport in another country that is safer like Macedonia or Bulgary. Just as a temporary thing while things become safer in Turkey. In other words, only stop in Turkey for people who is flying to that country. Connecting flights should stop somewhere else."

Miinukset: "We called Turkish Air and chose our seats. They changed our assignment to inside seats. No notification."

Plussat: "Thank you for managing wheelchair assistance at Istanbul."
Miinukset: "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."

Plussat: "I HAD AN AISLE SEAT AND ALL WAS WELL."

Plussat: "Much bigger plane, more space. WAY better."
Miinukset: "Insufficient information at boarding where we were going."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "It was great trip. Great movie selection"
Miinukset: "More drink service would be nice"

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Miinukset: "From Istanbul to Karachi turkish used old plane - In business class there is a major difference in seats and all other things as compared to newer planes. On their website at the time of sale they show the newer plane and its business class. SO overall did not felt right due to older style seats- However staff was still very courteous and pleasant"

"No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔"

Plussat: "The aircraft (operating the route due to the COVID-19 shortage in traffic between the two cities) was extremely nice and quite/comfortable. The service was better than expected, as I didn't expect food to be served on dishes like it was during the pandemic. But it was amazing!"
Miinukset: "The crew didn't have their masks on sometimes when coming back into the cabin as they simply forgot (the new norm is hard to get used to) so maybe the airline can stress the mandatory use of face masks at ALL times. Furthermore, for my comfort of the flight (with COVID) the FA's should use gloves"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Young crew, with positive attitude and very kind and helpful."

Plussat: "No delays."
Miinukset: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."

Plussat: "nothing"
Miinukset: "better accommodation of passangers"

Miinukset: "Awful layover in Frankfurt. The airport alone is the size of a small city with checkpoints everywhere. Was simply exhausting flying through Frankfurt."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The crew was fantastic!"
Miinukset: "Movie selection was very limited"

Plussat: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Miinukset: "Nothing"

Plussat: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Miinukset: "No negatives."

Miinukset: "It seems like my gluten free meal request did not go through. But I must admit it, It could also be my fault"

Miinukset: "Flight was 2 hours late in departing from Frankfurt."

Plussat: "flight was on time"
Miinukset: "The plane appears to have left with NO luggage on board. 3 days later, I am still without luggage. The promise to deliver the missing luggage within 24 hours was not honoured."

Plussat: "Crew, food and entertainment were fine"
Miinukset: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."

Plussat: "Everything. The flight was great and the staff were awesome. Thanks Lufthansa."
Miinukset: "Nothing, all was great."

Miinukset: "One of the crew members was rude to me"

Plussat: "I was assigned a seat at the gate discovered upon boarding the I had the best seat in the house! This has never happened for me before so it really made the flight. Thank you."
Miinukset: "Everything was good. Pleasantly surprised by the food."

Plussat: "Everything in order and on time."
Miinukset: "N/A"

Plussat: "Everything was perfect ... pilots are so good and professional..!!)"

Miinukset: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."

Plussat: "New planes, friendly staff, decent space even for economy, great food"

Plussat: "Nothing!"

Plussat: "It was a long flight overseas they did a good job of keeping everything under control when there was a medical problem on board and you get what you pay for. Ok legroom"
Miinukset: "Their ability to work with you on issues such as lost bag is so disgusting that i dont think ill fly with them again I had to call them every time, consistently on hold for 30+ min at a time just to get to someone who could work with me. They hung up on me 3 separate times thus restsrting the issue. DO NOT LET THEM GIVE YOUR BAG TO BAGGAGEEXPRESS!!! You will never see you bag again. 1/10 customer service"

Plussat: "Aircraft"
Miinukset: "Food"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Best trip and crew that i ever had"
Miinukset: "Nothing"

Plussat: "The flight crew was exceptional in handling a medical emergency on the flight."
Miinukset: "Lufthansa bumped us from our preassigned seats. We purchased our tickets five months in advance to ensure our family would sit together. When we arrived, they had our family of five sitting in three different rows. Two of our young children had to sit alone, eight rows away from the nearest parent. After telling them we would not board sitting apart like that, they moved us closer together but still separate from two of our children. Highly disappointed."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "they were on-time and we got from IAD to FRA in one piece."
Miinukset: "you had to pay $35 ahead of time just to select your seats...they only allow 1 checked bag, half the flight was empty in eco plus but they still wanted you to pay to "upgrade", integration with UAL is cumbersome and difficult as you cant manage both legs of a UAL/LH flight from one carrier. Overall mediocre but hey - Cheap fares, you get what you pay for."

Plussat: "Air hostess J. Haupt was the friendliest of all. She made the flight definitely more enjoyable."
Miinukset: "Everything was good."

Plussat: "The crew was really nice and helpful"
Miinukset: "The person sitting next to me on my right side was disrespectful and putting his head and legs up on my seat even after I told him not to do that and even spoke with the flight attendant. I felt uncomfortable with his behavior and the way it was managed by just telling him not to do that. I asked for a different seat but wasn't moved. For the price I paid for the seat and his behavior of taking up my spot and the empty spot in between us (he took up 2 chairs because he was laying down to sleep) I was very disappointed and uncomfortable during the flight."

Plussat: "Everything on time"
Miinukset: "Nothing"

Plussat: "my favorite airline"

Miinukset: "the seat"

Miinukset: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "The service is good."
Miinukset: "Noises obnoxious passengers drinking standing up in the isles for long periods. Hanging on other passenger's seats. Very rude and clearly didn't care. Flight attendent tried to get them to sit and hold it down but it had little effect. They were part of a larger group so they wanted the flight to be a social event."

Plussat: "crew"
Miinukset: "food, entertainment"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "very good service overall Gothenburg airport is great"
Miinukset: "such early flight!"

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Great flight attendants, very organized, punctual, and the planes were very clean. Amazing company."

Plussat: "crew interest and flight amenities; excellent meals"
Miinukset: "not applicable"

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "TV service"

"I flew business class. But nothing compare to business class. Lounge closed in Vienna. Not exist at all in Tel Aviv. Priority boarding not exist in Tel Aviv despite available business counter. Nobody in front of me was checked in to Business or with Senator status. No welcome drinks. All overall awful experience."

Miinukset: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Miinukset: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Plussat: "Professional crew"
Miinukset: "Depart on time"

Plussat: "Seat was very comfortable and lots of leg room. Food was good."

Plussat: "Good amount of leg space"
Miinukset: "Entertainment"

Miinukset: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."

Plussat: "Noting outstanding."
Miinukset: "Seat comfort."

Plussat: "Good entertainment choices."
Miinukset: "Seat could be more comfortable"

Plussat: "Crew was good and entertainment was great."
Miinukset: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Miinukset: "Seats very hard and uncomfortable in economy"

Plussat: "Everything:)"

Miinukset: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."

Plussat: "Nothing at all."
Miinukset: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Plussat: "Generally very pleasant flight"
Miinukset: "No complaints"

Plussat: "The boarding process was short and quick. Entertainment choices were excellent."
Miinukset: "I was hoping for a more traditional Austrian meal but the food was just fine."

Plussat: "Flight on time, and luggage was at destination. Crew OK"
Miinukset: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."

Plussat: "Fast flight , friendly staff , ok food"
Miinukset: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"

Plussat: "Almost every thing was very good"
Miinukset: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Miinukset: "See red comment above."

Plussat: "Staff were always courteous."

Miinukset: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Plussat: "Vino in Plastic cups from 1L"
Miinukset: "Could Food"

Miinukset: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Plussat: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Miinukset: "Reschedulle of my journey to next day, everything tat followed"

Miinukset: "They cancel the flight without letting me know!"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Plussat: "Very well organozed"
Miinukset: "None"

Plussat: "Left on time - arrived early"
Miinukset: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Plussat: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Miinukset: "nothing I didn't like"

Plussat: "Comfort was good because I had a whole bench to myself!"

Miinukset: "Flight delayed"

Plussat: "proff handeling of sick person !Othervise quiet and nise trawel!"

Miinukset: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"

Plussat: "The plane arrived at destination ahead of schedule."
Miinukset: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."

Plussat: "Staff, seats (exit)"
Miinukset: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."

Plussat: "Good service"

Plussat: "N/A"
Miinukset: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Plussat: "Leg room, kind staff in the airplane"
Miinukset: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Miinukset: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Plussat: "Seats, crew, nice plane"
Miinukset: "Delayed flight. Random boarding,"

Plussat: "Crew friendliness."

Plussat: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Miinukset: "I was generally pleased with the value and qulity received."

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Flight was delayed 2 hours after boarding"

Plussat: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Plussat: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Miinukset: "Nothing negative"

Miinukset: "It was pretty chilly on the flight throughout the entire way. Please use more heat next time. Thank you!"

Plussat: "in this case, nothing"
Miinukset: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Miinukset: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Crew memebers"
Miinukset: "Nothing"

Plussat: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Miinukset: "Our request for vegetarian meals got lost after a glight was cancelled."

Plussat: "NA"
Miinukset: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Plussat: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Miinukset: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Plussat: "The schedule and timing"
Miinukset: "The airport, some of the crew, the aircraft seats, the entertainment system"

Miinukset: "The craft is a bit old. Harsh landing."

Miinukset: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Plussat: "The crew"
Miinukset: "Seats! They were too small!"

Miinukset: "WiFi"

Miinukset: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Plussat: "The crew was very careful"

Plussat: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Miinukset: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Miinukset: "Missed the flight due to late landing from earlier connection"

Plussat: "Not much but the staff"
Miinukset: "No room, boarding was slow, zero bag or legroom"

Plussat: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Miinukset: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Plussat: "That I was able to sleep a bit on the flight - and that we gained an hour."
Miinukset: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Plussat: "The only thing that I like about the flight was that it was easy to boarding"
Miinukset: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Plussat: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Miinukset: "Nothing to complain about."

Plussat: "Food and wine was very good. Music selection was excellent."
Miinukset: "Not enough leg room."

Plussat: "Food, service, comfort"

Plussat: "Nothing"
Miinukset: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Plussat: "I like the service. They caring and give snacks, comfort and overall"
Miinukset: "None. I like everything"

Plussat: "The friendliness and courtesy of the staff."
Miinukset: "One piece of my luggage was left behind in Paris."

Plussat: "The space and the people"
Miinukset: "Nothing"

Plussat: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Miinukset: "The room between seats is unbearable."

Miinukset: "Some toilet facilities out of order and some slow service"

Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."

Plussat: "Priority boarding"
Miinukset: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Miinukset: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Plussat: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Miinukset: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Plussat: "All crew I interacted with was great, friendly, and helpful."
Miinukset: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Plussat: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Miinukset: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Miinukset: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Plussat: "Amazing service, seat and FOOD"
Miinukset: "Nothing"

Miinukset: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Plussat: "Crew was wonderful Helpful, pleasant, capable"
Miinukset: "Waiting for late passengers & their luggage"

Plussat: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Miinukset: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Plussat: "Other crew members were very polite to us, in particular a younger tall woman."
Miinukset: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."

Plussat: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Miinukset: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Plussat: "Crew are efficient and friendly."
Miinukset: "Very small plane."

Miinukset: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"

Plussat: "Although plane was full staff moved us through quickly"

Plussat: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Miinukset: "Vegetarian food choices always leave much to be desired."

Plussat: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Miinukset: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Plussat: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Miinukset: "I thought the seat seems a bit short but the leg room is ok."

Plussat: "Good entertainment"
Miinukset: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"

Miinukset: "could not be delayed"

Miinukset: "I missed my flight because my previous flight was delayed 2.5 hrs"

Miinukset: "One hour delay"

Plussat: "To be going home!"
Miinukset: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Miinukset: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Plussat: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Miinukset: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Plussat: "I canceled the flight 6 weeks ago, no refund issued."
Miinukset: "I canceled the flight 6 weeks ago, no refund issued."

Plussat: "Boarding was quick and we arrived on time."
Miinukset: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Plussat: "What to like? The rudness? The delays? Or the fights on board!!!"
Miinukset: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Plussat: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Miinukset: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Miinukset: "flight delayed by more than 1 hour"

Plussat: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Miinukset: "I liked everything"

Plussat: "Clean enough"
Miinukset: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Plussat: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Miinukset: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Plussat: "Flight Attendants very good"
Miinukset: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Plussat: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Miinukset: "The plane seemed very old, toilet in poor condition."

Miinukset: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Miinukset: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Plussat: "Crew, polite and friendly"
Miinukset: "delay of more than 6 hours and incorrect information"

Miinukset: "They change the fly departing time with 12 hours before I was flying"

Plussat: "Easy to book on phone no problems getting boarding passes etc."
Miinukset: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Plussat: "On time ,clean aircraft..."
Miinukset: "Crew was very serious...a smile can make a difference....."

Plussat: "The flight went well."
Miinukset: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Miinukset: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Plussat: "Flight on time . Attentive crew . Good price ."
Miinukset: "Lack of leg room ."

Miinukset: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Plussat: "Arrived early to destination"
Miinukset: "Lack of entertainment also limited drinks"

Plussat: "The flight was punctual"
Miinukset: "I got charged twice for luggage and couldn't get a refund"

Miinukset: "Rude crew, not organised work , not enough space for legs"

Miinukset: "I had to make my own way home from Manchester.. plane diverted due weather."

Plussat: "The food they offer to purchase. Easy check in at the airport."
Miinukset: "Better seat pitch. I'm not a tall man, but the space is very small."

Plussat: "Leg room and reclining"
Miinukset: "Nothing"

Plussat: "On time , crew good... no complaints"

Plussat: "free breakfast great staff"

Plussat: "Free drinks, cheap flight and fairly comfortable!"
Miinukset: "No allocated seat."

Plussat: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Miinukset: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Plussat: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Miinukset: "-"

Plussat: "nothing"
Miinukset: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "I recomand to Everyone to use the airlines!!Very good quality"
Miinukset: "Nothing , was everything perfect!The stewardesses very nice"

Plussat: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Plussat: "Can't say that I liked anything at all."
Miinukset: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Plussat: "comfy seats and a breakfast thrown in !"
Miinukset: "not much"

Plussat: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Miinukset: "Seats rather narrow"

Plussat: "Good price, comfortable seats, nuce food and candies"

Plussat: "First time flying with them. Strongly recommended!"

Plussat: "Staff on board was friendly"
Miinukset: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Plussat: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Miinukset: "Not applicable"