Etsi halvat lennot välille Helsinki-Vantaan lentoasema - Etelä-Afrikka

Miinukset: You have to pay for food, snacks and water on this flight. there were no complimentary snacks or drinks given.

Plussat: There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine

Plussat: Helpful and friendly staff

Miinukset: Filth plane

Plussat: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.

Miinukset: A plane that was over four hours late costing me an entire day in Germany.

Plussat: Arrived early in Budapest. Good leg room.

Miinukset: Not enough toilets for length of flight and number of passengers! Always a long queue. Long bus journey from terminal to plane.

Plussat: Super comfy seat and entertainment, plus staff super nice

Miinukset: Too long on boarding

Plussat: Good aircraft, crew attentive.

Miinukset: Food was poor.

Plussat: Own entertainment device

Miinukset: No snacks

Plussat: All was really good

Miinukset: Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport.

Plussat: Friendly flight attendants

Miinukset: Long layover hours at Istanbul airport . Had to ask for meal voucher at Istanbul airport since the airline does not issue it .

Plussat: Entertainment options were excellent. A lot to choose from. Provided small travel bag for the flight. Airplane was clean They offered for the first drink a homemade lemon with fresh mint which was wonderful. Will definitely fly them again. Great price

Miinukset: Low sodium meal was not tasty. Could not finish it due to lack texture.

Plussat: Good movie selections

Miinukset: Food wasn't as good as usual on Turkish flights.

Plussat: Not much expected as it was a budget trip.

Miinukset: Poor timing in between connections, barely made in time to my first connection being the last person to board

Miinukset: Engine noise in the cabin is loud.

Plussat: Timely and smooth teansit.

Miinukset: Food has a way to go to be appetising.

Plussat: Liked the transfer

Plussat: The food was good was good

Miinukset: The entertainment was poor the movies selection was poor

Plussat: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Miinukset: Head rest on Seats tilts slightly forward making long flight uncomfortable

Miinukset: The boarding gate has too little space and was chaos.

Plussat: I have never been treated so poorly by counter people in my life!

Miinukset: After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!

Plussat: The flight was bigger. So didn't feel so cramped up

Miinukset: The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu

Plussat: so good and comfortable

Miinukset: the plane was old though.

Plussat: But no in flight entertainment on the Addis to Tel Aviv leg

Miinukset:

Plussat: Staff very pleasant

Miinukset: Evening snack was not the greatest breakfast was pretty food

Plussat: Crew was awesome

Miinukset: .

Plussat: Flying with KLM is a pleasure

Miinukset: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!

Plussat: On time, nice breakfast

Miinukset: Not enough leg room, same as everyone

Plussat: Nothing. See below.

Miinukset: Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct.

Miinukset: One hour late for take off...

Miinukset: Food terrible

Plussat: The crew was incredible

Miinukset: Nothing

Plussat: Crew was ok

Miinukset: 50 euros charged to checked one suitcase. Book flight online was not clear that there was extra charge for checked suitcases. The airport personnel said that he had to manage weight. The flight was not full and only a few suitcases on the belt at arrival... Will not fly with this airline again.

Plussat: Helpful and friendly staff

Miinukset: Filth plane

Miinukset: Taking off is too slow. We were late with our connecting flights.

Plussat: Helpful and friendly staff

Miinukset: Filth plane

Miinukset: You have to pay for food, snacks and water on this flight. there were no complimentary snacks or drinks given.

Miinukset: Taking off is too slow. We were late with our connecting flights.

Plussat: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.

Miinukset: A plane that was over four hours late costing me an entire day in Germany.

Plussat: Everything

Miinukset: Everything

Plussat: Friendly flight attendants

Miinukset: Long layover hours at Istanbul airport . Had to ask for meal voucher at Istanbul airport since the airline does not issue it .

Plussat: All was really good

Miinukset: Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport.

Plussat: Good movie selections

Miinukset: Food wasn't as good as usual on Turkish flights.

Plussat: Not much but the staff

Miinukset: No room, boarding was slow, zero bag or legroom

Plussat: En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France

Miinukset: Le capitain et l’aterrisage

Plussat: SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone.

Miinukset: The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight.

Plussat: Liked the transfer

Plussat: Crew was not mean

Miinukset: The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!

Plussat: Arrived early in Budapest. Good leg room.

Miinukset: Not enough toilets for length of flight and number of passengers! Always a long queue. Long bus journey from terminal to plane.

Plussat: Same again the crew were fab

Plussat: The service was great and was on time

Miinukset: The service and was

Plussat: The crew was incredible

Miinukset: Nothing

Plussat: Typical BA efficiency.

Miinukset: What’s the difference between BA and EasyJet?

Miinukset: You have to pay for food, snacks and water on this flight. there were no complimentary snacks or drinks given.

Plussat: Everything

Miinukset: Nothing

Plussat: Boarding pricess

Miinukset: Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests.

Plussat: The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!

Miinukset: The boarding gate has too little space and was chaos.

Plussat: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Miinukset: Head rest on Seats tilts slightly forward making long flight uncomfortable

Plussat: Not much expected as it was a budget trip.

Miinukset: Poor timing in between connections, barely made in time to my first connection being the last person to board

Plussat: SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone.

Miinukset: The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight.

Plussat: Food was good, crew was very professional and courteous. Flight was smooth.

Miinukset: Coach was cramped and the video system didn’t work very well

Plussat: Cheap ticket

Miinukset: The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer.

Plussat: But no in flight entertainment on the Addis to Tel Aviv leg

Plussat: I liked the services of the air hostess: they were very polite. The flight was also very comfortable and enjoyable.

Miinukset: The person who gives information should speak the English language portion slowly and clearly for better understanding of passengers

Plussat: good onboard service

Plussat: the flight was very nice and I thank all the crew for their kindness.

Plussat: Own entertainment device

Miinukset: No snacks

Plussat: The service was great and was on time

Miinukset: The service and was

Plussat: Great crew and food served was nice for airline food.

Miinukset: You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach

Plussat: Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good.

Miinukset: Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however.