Etsi halvat lennot välille Helsinki - Filippiinit

Miinukset: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Plussat: "Nothing to complaint. Excellent airline nowadays"

Plussat: "Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future."
Miinukset: "Nothing. The experience for international economy was perfect."

Plussat: "The crew that checked me and those who were onboard were very helpful and cheerful."
Miinukset: "Better choices of movies on board."

Miinukset: "Very good airline except for the fact that the staff at Narita airport."

Plussat: "The crew always smiles and very accomodating."
Miinukset: "The main course could have been better or improve. I wasn’t satisfied with the taste."

Miinukset: "Trip to Manila from Tokyo was delayed for 3hrs plus"

Plussat: "Wonderful crew"

Plussat: "Great food. Excellent cleanliness"

Plussat: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Plussat: "was not able to board and was checked in 4 hours in advance"

Plussat: "Perfect service, never had a more pleasant and attentive crew"
Miinukset: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Miinukset: "Flight attendants"

Miinukset: "Be able to select seats online within 24hours of flight for free"

Plussat: "Service was excellent. Premium economy seats well worth the few extra $$."

Plussat: "The food the service and the staff"

Plussat: "The food the service and flight was great"

Miinukset: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Plussat: "Easily upgrade to premium economy class"
Miinukset: "Some staff lack of basic english"

Plussat: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Miinukset: "in-flight Wifi is not working"

Plussat: "It was very good no prO lens at all:)"

Plussat: "Very respe tful staff."
Miinukset: "Dirty restrooms."

Plussat: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Miinukset: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Miinukset: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."

Plussat: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Miinukset: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Plussat: "Beautifully presented and tasty Japanese food. Electronic windows."
Miinukset: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Miinukset: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Plussat: "Boarding was quick as i've come to expect from DFW."
Miinukset: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."

Plussat: "This flight was part of a longer trip - I flew from Hartford, CT, USA on a different airline and connected to Japan Airlines in Chicago. I flew Chicago to Tokyo in JAL and then from Tokyo to Manila again on JAL. The service on first leg was very good and friendly of my JAL flights, food was good, seat was comfortable. Then on my second flight from Tokyo to Manila I was shocked but thrilled that I had been given an upgrade to first class. The whole experience was outstanding! The seat was incredibly comfortable and the food was phenomenal. The only problem, not that you could call it a problem, was that I was so comfortable with my fluffy pillow and fully reclining seat that I couldn’t stay awake to finish my movie! Thank you!"
Miinukset: "Not applicable"

Plussat: "The crew"
Miinukset: "Being late"

Plussat: "none"
Miinukset: "everything"

Plussat: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"

Plussat: "Friendly and helpful"

Plussat: "Very smooth ticketing and boarding on Tokyo to Manila."
Miinukset: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."

Plussat: "Service and Entertainment were great. Lots of legroom is great."
Miinukset: "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."

Plussat: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Miinukset: "Cancelled flight"

Miinukset: "Nothing"

Miinukset: "Double standard"

Plussat: "Everything was excellent crew was very helpful"

Plussat: "Courteous cabin crews, must be from Japanese culture."
Miinukset: "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."

Plussat: "So cramped. Very uncomfortable flight."

Plussat: "Great service."

Plussat: "Awefull I did get to use my ticket"
Miinukset: "Japan could have helped me change my name in my reservation to match my passport"

Plussat: "I got an upgrade!"

Plussat: "I love everything from JAL"
Miinukset: "none"

Plussat: "JAL has always provided exceptional value for money and top notch service."
Miinukset: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."

Plussat: "The meals. The attention to service details. The seats are better."
Miinukset: "Ticket reservation follow up."

Plussat: "Crew was excellent"
Miinukset: "Better seat cushions"

Plussat: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Miinukset: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."

Plussat: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Miinukset: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."

Plussat: "The crew service is good. Not great, but still above average from other flagship carriers."
Miinukset: "The seat (B787-10) is so cramp!!!"

Plussat: "Amazing crew. Seat needs more padding."
Miinukset: "Memory foam seats"

Plussat: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Miinukset: "Can not be topped up"

Miinukset: "On time would be better."

Plussat: "Crew will do anything to help"
Miinukset: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"

Miinukset: "Great Airline. Great staff and service. Good food and drink."

Plussat: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Miinukset: "I will not buy the air ticket from cheap ticket any more."

Plussat: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Miinukset: "The A380 was probably SQ's oldest one, which that was a newer plane."

Plussat: "Better flight as bigger craft and no neighbours in my row so I got some sleep."

Plussat: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

Plussat: "Crew"
Miinukset: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"

Plussat: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Miinukset: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."

Plussat: "Friendly staff Good customer service"
Miinukset: "There was nothing i dislike"

Plussat: "Couldn't find a problem"
Miinukset: "Nothing"

Plussat: "personel provided excellent service"
Miinukset: "food was ok. A faulty entertainment system did make our flight feel longer."

Miinukset: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."

Plussat: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Miinukset: "Need to update the planes.."

Miinukset: "Nothing"

Plussat: "Seats are big as old plane"
Miinukset: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Plussat: "Great service!"

Plussat: "Excellent crew, service and food"

Miinukset: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"

Plussat: "Food, service"

Plussat: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Miinukset: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Plussat: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Miinukset: "Economy is still tightly packed with limited leg room considering the distance traveled."

Plussat: "Entertainment ok but not newest, boarding smooth, food ok"
Miinukset: "Long waiting time for baggage, food not exceptional"

Miinukset: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Plussat: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"

Plussat: "In flight entertainment systems"
Miinukset: "I had beef with mashed potatoes but I found the beef was quite tough."

Plussat: "Seats more comfortable than premium economy, staff more helpful!"
Miinukset: "Food was ordinary"

Plussat: "Arrived"
Miinukset: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

Plussat: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Miinukset: "baby crying throughout the flight"

Miinukset: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"

Plussat: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Miinukset: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Miinukset: "Delayed 2 hours behind schedule"

Plussat: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Miinukset: "None"

Plussat: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"

Plussat: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Miinukset: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Plussat: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."

Miinukset: "Food not hood"

Plussat: "The food is very good in economy. Large screen tv gor movies and games."
Miinukset: "all was good, nothing bad"

Plussat: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Miinukset: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."

Miinukset: "Service"

Plussat: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Miinukset: "All good"

Plussat: "United miles."
Miinukset: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Plussat: "Liked the service"
Miinukset: "Nothing special."

Plussat: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."

Plussat: "So so"
Miinukset: "More care and warmth"

Plussat: "The seat was ok... not too narrow neither too wide. All crews were awesone"
Miinukset: "Plz improve the foods and entertainments"

Plussat: "Very pleasant and comfortable flight with QA."
Miinukset: "Nothing"

Miinukset: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."

Plussat: "Attentive and friendly crew, leg room"
Miinukset: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."

Plussat: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"

Plussat: "crew was very sweet"
Miinukset: "food and wine options were terrible"

Miinukset: "Toilets needs air freshener as so many passengers use them."

Miinukset: "Internet connection from Doha wasn't there,"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Crew were so good"
Miinukset: "Everything is good"

Plussat: "Good attention from crew and very comfortable seats."
Miinukset: "Nothing given the great value for money"

Plussat: "Crew was nice and attentive"
Miinukset: "More leg room"

Plussat: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Miinukset: "stock the fridge"

Plussat: "Great"
Miinukset: "Everything thing is fine"

Plussat: "i like the service of qa. its amazing."
Miinukset: "none at all"

Plussat: "Smoth flight"

Plussat: "My mom traveled alone for the first time. She doesn't speak English very well. I'm so impressed with the crew that they took good care of my mother. They understood her super broken English and served her real good vegetarian food. Thanks again."
Miinukset: "not so much."

Plussat: "The plane was very new and wasn’t crowded."
Miinukset: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."

Plussat: "Food was excellent. Service was excellent."
Miinukset: "Entertainment was limited."

Plussat: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Miinukset: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Plussat: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"

Plussat: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Miinukset: "There is nothing in particular .. but i woud suggest .. more good food."

Plussat: "Good quality planes with lots of leg room! Also, pretty and young crew...unlike most domestic airlines."

Plussat: "Staff was outstanding"
Miinukset: "N/A"

Plussat: "Access to entertainments"
Miinukset: "CRYING BABY BUT I UNDERSTAND THOUGH"

Plussat: "Comfortable, on time"

Plussat: "Airport was pretty impressive,"
Miinukset: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."

Plussat: "Films Service"
Miinukset: "Not enough films"

Plussat: "Comfy, good food, good service"
Miinukset: "No internet. Limited movie options."

Plussat: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Miinukset: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."

Miinukset: "Out dated inflight entertainment system"

Miinukset: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."

Plussat: "Staff were professional, food was good and seats were comfortable."

Miinukset: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "They make you feel like a person"
Miinukset: "Nothing"

Plussat: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Miinukset: "I could not check myself online! so i could not select the best seat."

Plussat: "Crew was great. Very helpful and caring"
Miinukset: "Flying in and out of Doha and being marked for yet another deep search was so frustrating"

Miinukset: "Late gatw announcement so we waited for quite sometime in front of the electronic board"

Miinukset: "When I checked my two bags, I was told to pick them up in Doha and recheck them to my final destination at Rwanda. When I arrived in Doha I was told by the transfer desk that I did not need to pick up my bags because they had been checked to my final destination. I even asked them to pull up my flight information and to confirm that, which they did. However, when I arrived in Kigali, Rwanda, my bags were no where to be found. No one has found them yet. I also called Qatar Air before my flight and asked about hotel accommodations for my layover because my layover was from 6:00 pm to 7 am. When I called, I was told that I would be given a complimentary hotel room because of the length of the layover. However, when I arrived I was told that I did not qualify for the hotel accommodation. Then, I was told that a hotel room would cost 250. When i arrived at the hotel, I was told the cheapest was 325."

Plussat: "Flight attendants were very efficient and really took care of us."
Miinukset: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."

Plussat: "Staff courtesy"

Plussat: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Miinukset: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."

Plussat: "Great personnels!!"
Miinukset: "Overall nothing but great Service!!"

Miinukset: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"

Plussat: "Boarding and Seat comfort was good"
Miinukset: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Miinukset: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"

Plussat: "Na"
Miinukset: "Na"

Plussat: "The customer service, the seats were comfortable and the food was great"

Miinukset: "I would definitely have vegetarian food. 30% of population is vegetarian"

Miinukset: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."

Plussat: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Miinukset: "In-flight entertainment films were a bit limited"

Plussat: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Miinukset: "Foot rest in economy, gluten free meal is poor (except bread)."

Plussat: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Miinukset: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Plussat: "In general service was great and professional"
Miinukset: "I honestly don’t any complains about the fly. It was an outstanding fly"

Plussat: "Great crew, confortable seats, free complimentary internet service"
Miinukset: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Plussat: "Amazing crew, confortable seats, great complimentary internet service"
Miinukset: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Miinukset: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Plussat: "Food and plane"
Miinukset: "IST transit"

Plussat: "Excellent staff."
Miinukset: "Very cramped, even for economy."

Plussat: "I love the food❤️"
Miinukset: "2 hours delayed"

Plussat: "The service was excellent, staff helpful and understanding."
Miinukset: "No business class priority boarding, no assistance available with transfer."

Plussat: "service is good"
Miinukset: "Flight was late, not first time it happened"

Plussat: "The way that crew made the comfortable light by asking everybody seating near windows to close the sheets so the passengers can rest! Thank for that"
Miinukset: "Nothing comes up to my mind"

Plussat: "Not much. The plane didn’t fall apart? I wasn’t poisoned?"
Miinukset: "The seats barely recline, the food is heated garbage, the movie options are few and stale, the flying and landing were amateur-level and vomit-inducing, and the service is curt at best."

Plussat: "The plane was too hot"
Miinukset: "Plane too hot"

Miinukset: "The flight was overbooked. We where forced to take another flight 6 hours later and in returen we where promised a 250 euro compensation and a 5 stats hotel to wait in. What actually happend is that we had to wait for 3 hours in a room without enoth chairs for everyone and then we got entry to the cheapest lounge at the airport."

Plussat: "Food is really decent in economy. Good portions and variety."
Miinukset: "Leg room seems tight compared to other airlines."

Plussat: "Good crew. Clean"
Miinukset: "A little late"

Miinukset: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Plussat: "Food as per.always was.great and choice of entertainment also good."
Miinukset: "Bording was delayed because of inbound flight delays."

Plussat: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Plussat: "The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride."
Miinukset: "The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish."

Plussat: "The crew is phenomenal"
Miinukset: "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."

Plussat: "Boarding was on time and We arrived on time."
Miinukset: "Plane was smaller than normally flown. No room at all. 2-4-2 seat rows."

Miinukset: "My bag was lost"

Plussat: "Boarding was on time and the service was nice. The cabin crew were nice too."

Plussat: "the seats were more roomier than the flight to istanbul."
Miinukset: "One of the other passengers was being difficult and irritating on the flight."

Miinukset: "Landing was not so good."

Plussat: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Miinukset: "No inflight entertainment even for business class passengers."

Miinukset: "Several of us got sick and vomited after the dinner served."

Plussat: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Miinukset: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Plussat: "Comfortable seats, good food"
Miinukset: "Nothing"

Plussat: "Plane clean, newish. Went up, took us there, landed."
Miinukset: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Plussat: "Crew was fantastic and service was awesome"
Miinukset: "Business class seats are not very comfortable like Qatar or Emirates."

Plussat: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Miinukset: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Plussat: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Plussat: "E"
Miinukset: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Plussat: "Will never buy ticket with you"
Miinukset: "Bad service and flight"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "I could not use my ticket I was trying to extension date but customer services terrible"

Plussat: "Overall it was ok. I enjoyed the leg space."
Miinukset: "I suppose it's just a matter of different manners"

Plussat: "The entertainment system was nice, the drinks were good, and the food was OK in Economy Class"
Miinukset: "The cabin crew was not very outgoing and not proactive in any way when it came to helping customers. The overall 777 plane was OK. I would have liked to see if the A380 was nicer. The entertainment screens were lower resolution with a good, but not great selection of content."

Plussat: "Overall experience"

Plussat: "Friendly good service"
Miinukset: "Istanbul changing gate to get to such long walk"

Miinukset: "Nothing"

Plussat: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Miinukset: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Plussat: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Miinukset: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Plussat: "Perfect"
Miinukset: "Nothing. Flight was amazing"

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Miinukset: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Plussat: "The crew was professional & friendly"
Miinukset: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Plussat: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Miinukset: "Not being to help on the ground in Copenhagen with delta issues"

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Plussat: "Great plane and staff"
Miinukset: "Delayed"

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Miinukset: "The plane was very hot"

Plussat: "Crew was fantastic."
Miinukset: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Plussat: "Nothing!"
Miinukset: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Plussat: "It was all fine"
Miinukset: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Plussat: "Food provided, staff kind"
Miinukset: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Plussat: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Miinukset: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Nice people and good service"
Miinukset: "Not much"

Miinukset: "Still waiting to board after missing this connection had to be booked on another airline"

Plussat: "Flying with KLM is a pleasure"

Miinukset: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plussat: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Miinukset: "No complaints about anything."

Plussat: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Miinukset: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Plussat: "Easy to board and easy flight."

Plussat: "Great food"
Miinukset: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Miinukset: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plussat: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Miinukset: "That it didn’t happen."

Plussat: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Miinukset: "Cramped seating."

Plussat: "Friendly in-flight personell"
Miinukset: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Plussat: "Crew"
Miinukset: "N/a"

Miinukset: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Plussat: "Entertainment"
Miinukset: "Food and one bathroom out of service makes an awful flight"

Plussat: "Nothing"
Miinukset: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Miinukset: "Amesterdam airport employee was really rude"

Plussat: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Miinukset: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Miinukset: "OLD plane without comfort or entertainment"

Plussat: "Everything. Staff incredible."

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Miinukset: "Service"

Plussat: "Price"
Miinukset: "Klm flight has very congested seating Getting information about eticket was pain"

Plussat: "The staff and crew"
Miinukset: "Nothing"

Plussat: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Miinukset: "No complaints."

Miinukset: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "It was very comfortable"
Miinukset: "The crew was great"

Plussat: "The flight crew were kind, polite, and attentive."
Miinukset: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Plussat: "In general, it was ok"
Miinukset: "Flight was delayed and because of this I missed my connection flight to Amsterdam"