Horrible flight...No entertainment...So many passengers left without food...Food items should be changed as it took more time to serve one customer...Remove poha,noodles,dal chaval ,upma and include sandwich or other ready-made food...So as staff can take very little time to serve all.
Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Plane was packed. Lots of screaming babies. No leg room. Very uncomfortable for such a long flight. Could not change seats during check in. Too many unmasked people. Seats were too close together. The staff was great though.
Miinukset: "They were making luggage issues with all passengers"
Plussat: "Turkish airlines is reaaly good"
Miinukset: "Turkish Airlines, as always, up to the mark!"
Miinukset: "some food was frozen when served (salad and cheese). Coffee wasn't that great either."
Plussat: "The crew was professional and very engaging"
Miinukset: "The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but..."
Plussat: "My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy."
Miinukset: "The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight."
Plussat: "High Quality experience."
Miinukset: "Could have purchased through Turkish and saved money since I had to make a date change."
Plussat: "Good crew"
Miinukset: "Vegetarian Food Better Entertainment System On-Time Departure On-Flight Internet"
Miinukset: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."
Plussat: "Food was excellent! And plenty of it"
Miinukset: "Temperature way too warm"
Miinukset: "Seats allocation was uncertain until we checked in"
Plussat: "Planes to be on time"
Miinukset: "Plane was late 40 minutes"
Plussat: "Crew was very good."
Miinukset: "I wasn’t able to get a simple luggage name tag after asking several staff employees. That’s crazy."
Miinukset: "Big uncertainty and running to catch the connection flight. Bad feeling. Probably the delay was not caused by the airline, but the crue could not guarantee that the connection woul wait."
Plussat: "Food, service and free movies and amenities was like old times."
Miinukset: "In both 10 hour trips to and from US to Turkey my seats were broken and didn’t recline, which made for an uncomfortable trip."
Plussat: "Attendants were very nice."
Miinukset: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Plussat: "Surprised and blessed to find my suitcase on the carousel following my short overlay in Istanbul."
Miinukset: "We didn't get anywhere cause we didnt have visas."
Plussat: "The landing takeoff was very smooth."
Miinukset: "The seats r too small. The food did not taste good. Wn I asked for snacks since I did not eat I was told there is nothing. No wheelchair service. I have never seen in my life such poor wheelchair service."
Plussat: "Everything good"
Miinukset: "All good"
Plussat: "Free meal and drinkd"
Miinukset: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
Plussat: "Safety instructions with zach king were nice! The crew was helpful."
Miinukset: "My screen didnt work. They reset it a few times, then it began working.. after a while i started playing a game and the screen got stuck! There was no one in the seat next to me so i thought I'd use that screen.. but then that one got stuck too. Remained stuck for the rest of the flight... The USB cable for charging didnt work. And entertainment options were very limited too."
Plussat: "Very impressed! So impressed that actually called home to tell others to make sure they booked through Turkish airline for their travel next month!"
Plussat: "I'm still in turkey. Never flying your airline again delayed missed connecting flight."
Miinukset: "Everything it was awful. Late"
Miinukset: "The gate from Boston to Cairo in Istanbul is too far away. My plane left Boston one hour late so I had only about 50 mn to run from gate 200 to gate 712. Also in Boston the called all the family with children from business AND from economy to board first the we the Business we started to boarded after which was one hour after boarding time. That was REDICULOUS. Turkish Airline team was so slow and unprofessional unlike the team in Istanbul. But on the plane the service and food was excellent. Mervat Ali"
Plussat: "Food was very good. Free wifi"
Miinukset: "Check-in and boarding were chaotic and poorly organized. In-flight crew was not very courteous or friendly. Entertainment system was old and didn't function properly. Bathrooms were never cleaned on 9 hour flight."
Plussat: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Miinukset: "Delayed yet again"
Miinukset: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."
Plussat: "Sadly, nothing."
Miinukset: "Service Attitude of staff at Istanbul airport, no one wants to help Delays No options if a flight is missed Wrong information Visa machines at airport don't work"
Plussat: "Took Turkish Airline from New Delhi to San Francisco. The flight is at 6:55am from New Delhi, so a little early start - but the connection in Istanbul is excellently timed. The aircrafts were 777-300ER on both legs, and rather new. The entertainment is great and the TV screens are 11inches. Could not complain at all. Food is fine, standard fare, and there are some snacks available through entire flight. Istanbul is a reasonable airport for a short connection. Turkish allows 2 bags of 50lbs free - yet another reason to take it along with the reasonable fares."
Miinukset: "The luggage delivery at SFO took forever! The flight landed at 4:36pm and I got my luggage at 5:40pm. This is something I have noticed on Turkish Airlines multiple times. They really need to work on their luggage workflow."
Plussat: "I liked the aircraft and how clean it was. Service was excelllent as eelll as the crew"
Miinukset: "Nothing. Just wish the flight wasn't 13 hours"
Plussat: "Plane was nice. Crew was very nice."
Miinukset: "The plane was blazing hot. The in flight entertainment system was down for half the flight."
Plussat: "was no kosher food"
Miinukset: "Refused to refund cancelled flight"
Plussat: "The crew was friendly and I enjoyed the entertainment system. It was a clean plane and undoubtedly newer than most."
Miinukset: "The food was mediocre, but I was happy to even receive food on a short flight."
Plussat: "All perfect this time. Food was so tasty as always:) crew is very kind."
Miinukset: "Always delay flight"
Plussat: "The boarding and food."
Plussat: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Miinukset: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Plussat: "We had a connecting flight in Instanbul, Turkey, and a representative met us at our arrival gate from Rome and walked us through security and to our connecting flight to LAX. I thought that was great because we would've been completely lost if we had to do it on our own. Security check in was thorough. We had to go through security screening AGAIN (already did it in Rome and had to throw away our waters purchased in the airport), and two different lines for passport check. My husband had to go through a third security line because he had a carry-on. Boarding was well organized with passengers lining up by their boarding letter - no crowding - and people sitting at the back of the plane boarded first (after 1st class). The flight itself was great. The food was delicious. The orange juice tasted freshly squeezed. They gave us a water bottle, lots of current and blockbuster movies to choose from. They provided pillows, blankets, and earphones at no extra charge. Would definitely fly again."
Miinukset: "The seats were a little tight. They woke us when it was time to eat. Not sure why they didn't just let us sleep, and then give us our food when we woke up. Not really a big deal since I wanted to stay awake on the flight home, but I may have wanted to sleep."
Plussat: "The food on Turkish Airlines is fantastic, and the crew are exceptionally polite. Actually the best meals I've eaten on an airplane."
Miinukset: "On my flight from Istambul to NYC I was told I had been given an aisle seat but in fact I got the middle of the middle. If there were no aisle seats left, it would have been better if the person had just told me that, rather than saying I had an aisle seat, and I found out later. It was very distressing because I have diverticulitis, which is a serious stomach complaint, which means I need to be able to get to the loo! I felt that they could have been more understanding about this."
Plussat: "quick and easy boarding - nice staff."
Plussat: "Moved into business class much more leg room"